Phone Display shows empty battery and wont boot - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi Guys - after some help if you please! My Z3 C has decided to refuse to power up. Without the charger plugged in nothing happens, even when I use all the usual vol up and power etc.
When I plug the phone into the charger the screen just shows the empty battery screen and turns off/on/off/on etc cycling like that.
Just cant get it to start.
I can manage to get it to reload the software through pc companion and it gives the successful message. But after trying a reboot, nothing happens.
Now because it does the software rebuild, I assume the phones not bricked. So could it just be a goosed battery?
Cheers
Terry

Hello,
I have similar priblem few years ago.
I figured out in this "overdischarged" state when i try to charge, and appear the battery screen, if the battery reach a critical charge level, the phone will try to boot. But its fail, because te voltage still too low, so thats why its reboot. I did this: (i dont take any responsibility)
Put the phone in a plastic bag, hermeticaly close it to minimize the vapor, then put it in the freezer.
Wait.
When its cold, connect to charger, now you able to charge more, before phone is start to boot. Charge it till start to boot, and Turn it off immidiatelly with the little button next to the sim card.
Now, you haveto warm it up, i do it with a hairdryer, use it at least 10 mins, not jost the cover, but the battery must have warm too. 50 celsius is fine.
Now connect the charger, and try to boot. Hopefuly, you can able to boot, and the phone will start charge.

Related

Urgent help about the battery

I posted this question before, but no one answered. But this problem drives me crazy!
My Kaiser turned off when the battery was running out.
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
The problem is, it can't boot into OS due to low battery(it only shows "Smart Mobility", but can't even enter bootloader mode) And only if it boots into OS successfully, it can be charged.
Anyone met this problem on any other devices before?
How can I stop auto boot when charging?
What can I do?
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
Thanks
I use the ROM from this forum
RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship
What is yours?
I'm just using the stock AT&T Tilt rom.
Here's the fix!
Yes, I've had the same problem a few times on my Vario (Wizard). Very annoying.
Here's what to do:
- Take a mini-usb cable (the one you use for sync and charging from a PC) and cut off the mini-USB connector
- Strip the wires
- Take the battery out of your TyTN
- Carefully connect the ground wire (black) with the ground connector (-) on the battery. Fix it with clear tape.
- Now do the same with the (+) (red wire).
- Attach the USB cable to a running PC and let the battery charge for about an hour. After that, put it back in your phone, you'll be able to boot it up and charge it the regular way.
Yes, it costs you a cable, but it solves the problem.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely. So if you really run your battery out completely and there is not enough power in your battery to boot up the phone (read: it turns off again before the boot has completed) you won't be able to charge it the regular way. SOMETIMES a heavier charger (2A) does seem to be able to charge the battery even with the OS shut down, but most of the times it won't work anymore... see below for fix.
SteRo said:
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely.
Click to expand...
Click to collapse
That's not how I read the original post:
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
Click to expand...
Click to collapse
Based on this, it sounds like it is starting to charge without the phone booted (orange LED on), but for some reason it then automatically boots up, then crashes because there's not enough power(??)
But if the problem IS that the phone only charges when the OS has loaded, that is also not how my phone operates. In fact, that even goes against the manual, which tells you to plug the phone in (without turning on the phone) and let it charge fully for the initial charge before turning on the phone and allowing it to boot.
Sorry if I misunderstand, but neither way is how my phone operates... it can charge without the OS loaded, and the phone does not automatically boot once power is applied.
Not sure I fully understand what's going on here but, I am wondering if the power on/off button is stuck in (i.e the micro-switch is clicked in and not releasing). I cannot think of any other reason the device would turn on when connecting the charger if the device is powered completely off. ( Except perhaps shorted connections in the Usb port)
Mike
To SteRo:
Thx a lot for the solution, I tried, but still doesn't work.(I charge it more than 2 hours, and still can't boot into OS)
To mikechannon:
yes, it happened. :-( the power on/off button is NOT stucked. And the device is powered off completely.
To All:
Thx for your reply. What I mean is almost what dscline said:
It starts to charge without the phone booted (orange LED on), but for some reason it then automatically boots up(around 15 sec after I plugin power), meanwhile orange LED is off. But it can't load into OS, just re-boot again and again because there's no enough battery. That makes it's impossible to charge, 'coz it's only charged when the OS has loaded completely.
Anyway, I called customer service to ask them replace the battery. I may try to use different ROM and see what will happen. I'll post the result here.
It's also possible that it has nothing to do with the battery or charging at all. I just checked mine, and the charging indicator is lit with the unit off, but it does go out for a bit during the boot processes, then comes back on again. So what you're seeing with the charging light is normal. It may simply be that there's something corrupted, or some other failure with the device, that is causing it to not boot properly, and get stuck in a reboot loop. If so, it will probably do the same thing with a completely charged battery. You may have just been assuming that it was related to a low charge.
That's what I'm worry about,, Coz I can't boot it by SteRo's solution.
okay... they say trouble comes in three's...
Yesterday I flew to Asia, 20-hours with a full charge. No suprises during the trip. Checked email from Narita during the layover, no prob. But after I arrived in Taipei I received the low battery warning. Plugged in my usb-to-usb (notebook to kaiser) cable and "no charge light"!
This morning I plugged it into a ac battery charger and waited for >10 minutes, still no charge light.
Now, at the risk of a battery, I'm attempting to charge the battery removed from the kaiser using the previous mentioned method. In an hour I'll test it.
This afternoon I'll pick up a new battery charger and spare battery.
In 14-months with my trusty TyTN (cht9000) I never once had a problem like this... I'm a little bummed right now...
[update]
okay -- battery is okay and can be charged externally (using the two wire method or an external battery charger). BUT... the device still won't take a charge using either a direct AC adapter or a USB cord. This was also retested after performing a hard-reset. Not a good sign folks.
The charger works (connected to a Trinity), so it's not the problem. They battery works (charged to 45% after 45-minutes connected to an external battery charger). The HTC OS after a clean hard-reset used to work but now doesn't, so it's unlikely it's software related.
I've made no other modifications to the bootloader or SSPL... everything is original stock. Wish I had my TyTN with me right about now...
Sounds like something I had on my previous TyTN:
The power connector was a bit flaky on my charger at home. So when I'd hookup the powerlead it would charge to 10 secs or so and then no longer charge. I had to put some pressure on the connector to have it continue to charge. So I put a ballpen on the powerlead, just under the phone, when charging.
It's a long shot - hope of use. When you've connected the phone to power, and the orange light goes off, try wiggeling the connector a bit - see if that helps.
Hope of use.
Re
OK,
I've got excactly the same problems... I dont want to make you illusions, but you cant solve it and you need to send it back for repair. Your usb connecter on your tytn is broken...
first i will tell my story...
My tytn did excactly the same, shows the led, powers on automatically (normally it don't do that, so it;s not a rom issue) and then powered down in the smart mobility screen. I tried 4 chargers, and 2 battery's. with a full battery it will power on and load windows, but unable to charge. with the empty battery it will power down in the smart mobility screen. soft reset, hard reset, it won't work.
You can check if it's the same problem, by attaching it to your usb on your computer and call up the bootscreen by pressing the camera button and stick your stylus in the soft reset hole. If it comes up with serial instead of usb, then your device usb connector is broken.
BUT, you can charge your battery in a very strange way i figured out. since i am on a buisness trip i need my phone and don't send it back!!!!!
ok, this is what you have to do, plug in the powercable, call the hard reset screen BUT DON'T APPLY!!!! you will notice it will not power down, so just leave it on this screen for a night with the cable connected. you don't see the charging light, but actually it is charging. for me this temporarely solution works fine... but when i'm back in about seven weeks i send it in for repair.
Hope this will help you!
Swiftgs:
Many thanks for your insight -- you are correct, in bootloader mode the Serial shows instead of USB. I just purchased a spare battery (1100mAh, made in Taiwan) and battery charger for US$17. It'll get me through my business trip, but this is disappointing. As I mentioned in my earlier post, I used a TyTN for 14-months (July 2006 to Sept 2007) as my primary phone, recharging it daily via the USB connector and on a desk charger in my office. I can only conclude that if the USB is physically damaged (not evident visually), then it is not as robust as the USB port used in the original TyTN. The strangest part of all is it worked perfectly until the battery level fell below 10%...
FWIW: I purchased the phone through R&D Marketing. Ron Webber quickly responded to my note and gave me a contact at HTC America. I'll follow-up
after I return and report my experience.
Cheers
well, thanks for all of your replies/infomation.
I tried evey possible methods mentioned above, unfortunatelly none of them works :-(
and the most depressed thing is I filnally get a new battery, but it still doesn't work!
So I sent it back to repair, cross figure...
It works
I would like to thanx 2 SteRo for his advice. I am using Qtek 9000 and had the same problem. Battery was empty, and I tried many times to turn on my PPC, but without success. All the time when red light appeared after 10-15 sec display become black and tried to restart from boot again, and it's happened many times. Finally I thought that I just can trow my Qtek, but seeing your recommendation decided to try. I took USB cable cut it and strap the wires. Connecting red on (+) and black on (-) after 1 hour charging I was able to start my PPC, to recharge battery by 100% and it is working now OK. I must check duration of the battery tomorrow, because reason why I discharged battery was automatic turn off of my PPC when it was on around 45-50% battery capacity. Tomorrow I will check how it's working when I recharge battery again.
Dear SteRo you are the king.

Wizard wont start after Low battery

After I googled around i found that Wizard have a problem. So when the battery gets low and the phone got shutdown because that reason, i must use a new battery (or do some hijacking with the cables) to power up the old battery again.
Seems that the usb connector cant charge the current battery if its Windows is not started. This is very weird and stupid, so i dont belive it, can some one confirm ?
Btw, my phone startups until the "Windows" screen when loading and nothing more.
It is indeed true, if your charger is not strong enough. You MUST use a WALL CHARGER, not a USB connection on your computer with an output of 1AMP in order to charge a completely dead Wizard battery.
the interesting part is that... i met one of my friends and he take a look of the battery (i dont know much about electricity things). So the battery was 80% charged...a hard reset finished the job, but took me 1 day for searching for new battery and searching for fix. Seems that the problem was from windows mobile, but i will go and buy a wall charger for any future case
10x for the fast reply
yes, impossible to charge while the battery is completely dry ...
When the battery goes dry the only way (known by me) to recharge it is that I pull out the battery and make contact on the battery using needles to make contact from 5 Volt charger to battery (don't do it if your not sure which one is + ) for about 1 minute and thats enough to wake up the ppc.
this is not the best way, for sure ,,, but it works.
Try the PC reset trick. Take the battery out and unplug the USB. Hold down the reset pin for 20 to 30 seconds. Put the battery back in and try to power it up.
I don't know if it will work. On a PC the circuitry gets some sort of internal power loop going on in the capacitors. Removing all the power and holding the power button on for 20 to 30 seconds will short out the condition. Then everything works fine.

My xperia doesn't take the charge!

Hey, dunno if some one had the same problem but my xperia doesn't take the charge.
Its appened when the mobile has terminated all his battery, and know the charge is not accepted by the phone
help me please
Something perhaps similar happened to me, i ran my battery completely flat and then could not switch the phone on even when it was on the charger. So I left it on the charger for ~1 hour and then it switched on fine! The other possibility is that you battery is dead. Hope this helps!
Its not the first time its appened to me, and the first time i had the problem i try a lot of time to recharge it, take out the battery, replace it etc.. and its worked.
But in 2 days, my phone is off :/
My battery is not dead i know, but how to recharge it
I have 2 computers from which I load it with usb cable. For some reason Mac Pro doesn't load the damn phone but Macbook does.
Try switching your "power" source. And sometimes when the battery goes really flat it needs many hours to even boot when loading up. One time I really thought the damn thing was dead for sure... But it came back to life
When you press the power button there's a red light next to volume buttons indicating it doesn't have enough power yet to boot up. If there's no red light then it's not charging at all.
thD64 said:
Hey, dunno if some one had the same problem but my xperia doesn't take the charge.
Its appened when the mobile has terminated all his battery, and know the charge is not accepted by the phone
help me please
Click to expand...
Click to collapse
Just leave if plugged-in and it will charge. It takes some time before it will charge if it is fully drained.
Ok thanks for reply
Have no real solution, but have the red light near to the volume button, or in the top of the phone.
But the phone doesn't take the charge at all...
The red light gave the battery charge, only that... have it sometimes and sometimes havent it...
Help me please
2 day less my phone know..
Ok i dunno why but the phone weak UP !
NICE
Ir was connected to the cpu and i presszs the button and it weak up
omg this phone
(Sort of) got it.
I'm not really an xda developer but id do have an xperia.
The same problem occured to my device about three weeks ago. I've noticed that the phone would still charge in the computer, but not by the power net adapter. (it must be broke i guess)
Today i've locked myself out calling the battery flat. I couldnt get it on anymore. After a lot of hassle this was the solution for me:
1) Connect the phone to a computer. Don't try to turn it on! Leave it there for about 15 minutes.
2) Disconnect the phone and pull out the battery.
3) Hold down the "on" button while inserting the battery back.
-- It should turn on now
4) Release the on button and quickly connect it to your computer again.
Hope this helps.
I just remember the red led lit on at the on/off button and the red light disappeared after 5 mins or so and i left for breakfast while it was still in the charger and by the time im back from breakfast, it turned itself on and was charging up

Update bricked is there adb access with out booting?

The newest update bricked the device and i'm looking to get some files off the phone before using the sbf to restore. Is there a way to have ADB access if you are not able to successfully boot into the OS?
Hey, as an avid flasher (gosh i believe i did it over 15 times just this month =O), I noticed that even if you reflash everything on your phone, only your apps are erased as well as some data. If you're looking to back up stuff in the internal SD card, you should be fine as flashing won't touch that. As for if you're looking to grab some user data, I don't believe there's a way to do that, but I could totally be wrong. Sorry if that didn't help =\
if you reboot holding arrow down, it seems like I saw a USB enumeration option if you keep pressing down volume through the option. That may be a way to get the stuff off, depends what you want to do though.
I can also confirm SBF'n back to factory will retain SD info. I did it this morning to update to latest OTA.
Accidentally rooted and bricked ... but now the battery won't charge ... so RDS says battery is too low to flash ... any suggestions?
My only thought is to go to the ATT store and ask if they can swap batteries, but I don't see why they would.
If you plug it into the wall it should charge with the phone turned off. If the battery is completely dead- it will appear nothing is happening. Just leave it plugged in for a while, drink a beer, do something around the house, then come back. It should show a charging light at this point or have tried to turn itself on.
I will also 2nd that SBF flash will keep the files on /sdcard/ level intact.
Thanks for the quick reply...I feel silly asking, but how do you turn it off? As soon as I plug it in it turns on and gives the message "Failed to boot 2 / Starting RSD mode / Battery too low to flash." I press power, nothing happens. I hold down power, nothing happens. I hold Vol Down and press power, nothing happens. I charge overnight 12+ hours with the screen on, it gets warm, but otherwise nothing happens. I charge with the USB to the computer, the screen stays off, and it seems to get a little bit of charge (enough so that it doesn't shut off as soon as it's unplugged), but hours of trying to charge this way nets the same error message. She's bricked. I guess you can't flash without a battery in place?
Edit: Or just buy this spare battery desktop charger
My next best suggestion for you is to find a way to get 3.7 volts of power to those battery pins. Either with a regulated power supply or another lithium cell battery. I'm not sure whether or not the detection circuit will allow the phone to boot or not or if that is charge-related only, but it would be an alternative to keeping a bricked phone. If you choose to try to run this without a battery keep in mind wall wart type power is unstable (read: voltage changes) at different current draws.
Went to the store near closing time (10 min) and they gave me a fresh battery instead of going through warranty, said that could take days with no phone. Fortunately he didn't test the battery and, upon putting a new one in, he only looked at it long enough to see the dual core logo and not the Failed to Boot message.
Flashing worked perfectly after I had a fresh battery, thankfully. No longer bricked, no longer using 6-yo crackberry!

Strange charging problem

I installed ICS RUU some weeks ago and all has been well.
All of a sudden now when I plug in the wall charger it takes about 30s or so for the charge led to light up or for the phone to indicate that it is being charged. Likewise when the wall charger is unplugged it also takes some time for the charge indicator to go out with the phone still thinking its being charged.
With the USB cable the PC ding dongs immediately but the charge led will take 30s or so before it turns on and I no longer get the prompt for charge only, HTC sync etc.
In all instances the battery does eventually charge fully.
I have rebooted the phone but same problem.
Any ideas what's going on here?
SOLVED.
I removed and refitted the battery. Back to normal.
Thought I would leave the complete post with solution in case someone else experiences the same problem.
i'm having a problem where i put my battery in (think its completely drained)
the light for charging will flash for about 5 sec then go off
try reinserting again. this time it blinks for a bit goes solid then off after a few sec
try one more time this time its solid for about 5 sec then off again. best i can get it to do. if i do this about 10-15 times the screen led light comes on then off and thats it.
any ideas? is there a way to charge it without it in the phone?
@WK - you could try resetting battery stats. I believe that option is available in CWM custom recovery.
I've seen aftermarket batteries and chargers for the Vivid on eBay.
-RKA
Yes there are inexpensive chargers that you can get for these batteries on Ebay. You may even want to get one including a battery.
Having said this have you tried charging using a USB cable from the PC?
You may have a faulty battery or a faulty charger port both of which should be covered by your warranty.
try this too
try plugging the phone in without the battery connected, boot it up that way if it will let you, and then insert the batt while the phone is on..let it charge for a bit.. and see if that helps. Not the safest method, but it almost sounds like you've got the older recovery with the phone off charge issue.
Hope you get it figured out.
EDIT: Don't bother..i just tried it won't boot that way. I was assuming that it might go both ways, bc i know when the phone is on you can pull the batt and as long as its plugged it it stays on.

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