Related
I just got them in the mail today. When i go to charge it, it blinks green real quick and then no led, just blank. No red or anything. Tried two different outlets, same thing. Do i have to wait for two hours for the red light to turn on? It's kind of worrying me. It just wont turn red and i really wanted to start using them on my 8525 and Tilt. Please help me!
I dont know if this helps but...
I have had two pairs of these and this does NOT sound like default behaviour.
My pairs to date charged up by going red to show in need of full charging and then a yellow colour which means nearly charged and then greed for fully charged.
As far as syncing to the phone. Mine went blue when detecting and syncing and red flashing when the device was out of range.
I dropped mine in town three days ago and missed them so much I ordered a new pair of ebay for £36 which I thought was good value. If you do keep suffering with problems it might pay you to take them back if possible to where you got them.
Best wishes
Nick
I got them from ebay and still no charging light .
So has anybody had any similar problems with them? I called for an exchange through motorola.
FYI... Moto just came out with a new S9 headset called the S9-HD. They showed it off at CES this week.
Yes i heard about that. They don't seem that much better and i'll try to convince motorola to send me those instead but i doubt that they will.
So I'm one of the people that's been having major issues with the red light/ no boot issue.
I think the issue (for me at least) is a hardware flaw. Upon completing the steps to reboot the phone (take case apart, disconnect battery, connect power, wait for battery charge indication, reconnect battery) I can get the phone to boot and function just fine.
I have discovered that upon screwing the battery connection back into the phone, it applies a bit too much pressure on the connection which sends the phone back into the redlite "no boot" mode.
TL;DR, If the battery is connected to the phone too "tightly" with the screws, the issue is caused.
Hardware flaw? I think so.
My Fix? Took out the connecting screws, the connection seems to hold without them and there is no more pressure on the connection without the added thickness of the screws (when putting the back of the case on)
EDIT: Here's a video of what I'm talking about, for those of you who haven't had to deal with this (yet?)
Video of Issue
Hey Google/LG, if you're reading this, Send me a new phone, please!! This is unacceptable!
Good find. Maybe you could try packing the back in places so that no pressure is put on the battery
Michealtbh said:
Good find. Maybe you could try packing the back in places so that no pressure is put on the battery
Click to expand...
Click to collapse
Good Idea, will try it if I encounter this problem again. Seems to hold up, though, even when pressing on the back of the case where the connection is made (down and to the left about 0.5cm from the "n" on the back of the case).
bump--I think people should really see this.
Nice find dude!
I always thought it was a software issue but turns out it is not!
It's still strange that most people have encountered the issue when benchmarking.
Sent from my Nexus 4 using Tapatalk 2
alwaysbboy said:
It's still strange that most people have encountered the issue when benchmarking.
Click to expand...
Click to collapse
Perhaps it's just a coincidence. I'll still stay away from benchmarking, though.
alwaysbboy said:
I always thought it was a software issue but turns out it is not!
It's still strange that most people have encountered the issue when benchmarking.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
If the finding is true then here my theory on why it happens mostly during benchmarks.When you run benchmarks, your phone and battery heats up a lot. This can cause the connectors to expand causing screws to get tightened.
i can confirmed this find is true, altough its kinda late for me to read this thread.
here is my version.
im a proud owner of nexus 4. got my phone from the 1st batch order, and the original bumper also :angel:
this morning while watching my kid at school, got nothing to do but overclocking my nexus 4 with morfic's latest beta kernel.
silly i put the min and max at 1.8++ghz and run an antutu test on it. and in another 5 seconds the N4 turned off and practically dead. all buttons combo were negatives. as soon as i arrived home i plugged in the official charger. it just blinking red. few moments after i plugged in the N4 to my laptop. blinking red and driver installed notification showed up. then the red light gone. like forever... no red when i put it on charger nor when connected to the laptop.
ok its a dead meat. im in JAKARTA n got my n4 from the US. none of any LG service centre in my country could help me with it. and the RMA things just too far from me.
so since i left with zero to none option, i was wondering "what if i take off the battery?"
i remember read an article from ifixit about how to teardown the nexus 4 then i found the link.
here it is:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
what i did was:
1. follow steps number 6 [pictures #1 & #2]
2. number 7 [pictures #1 & #2]
3 and number 9. [pictures #1 & #2. no need do the pictures #3]
4. see the white wire with blue sticky tape right next to the battery? i dont know what is that but i unplugged the golden head off also.
i left it that way for 10 minutes before i put it back all together again [ including the screw battery port holder. just dont screwed them too tight. give a small effort to none power ]
all done and i pressed the power button. its ON like nothing happened before.
when im about to share my fixed in the other thread, i got someone direct me to this thread. so here i am confirming this fixed is legit
Wow!! This fixed my nexus that didn't even have an LED light. You are a life saver!
It's been dead for a week and I was just waiting on warranty. But now it's up and running like a bawse!
Hi
ethugp3pp3r said:
So I'm one of the people that's been having major issues with the red light/ no boot issue.
I think the issue (for me at least) is a hardware flaw. Upon completing the steps to reboot the phone (take case apart, disconnect battery, connect power, wait for battery charge indication, reconnect battery) I can get the phone to boot and function just fine.
I have discovered that upon screwing the battery connection back into the phone, it applies a bit too much pressure on the connection which sends the phone back into the redlite "no boot" mode.
TL;DR, If the battery is connected to the phone too "tightly" with the screws, the issue is caused.
Hardware flaw? I think so.
My Fix? Took out the connecting screws, the connection seems to hold without them and there is no more pressure on the connection without the added thickness of the screws (when putting the back of the case on)
EDIT: Here's a video of what I'm talking about, for those of you who haven't had to deal with this (yet?)
Video of Issue
Hey Google/LG, if you're reading this, Send me a new phone, please!! This is unacceptable!
Click to expand...
Click to collapse
This is simply a fault with your phone. Most likely a chip or component isn't soldered correctly or you have a dry joint. When the board is flexed by some force it is breaking or making the connection.
The time will come when even this "fix" for you stops working.
The reason the phone is sometimes failing during stress tests and not coming back on is a safety device. The lithium battery is reporting it is under stress or too hot and the phone shuts down to avoid an explosion. Because there is a big chance the battery is permanently damaged and so potentially dangerous the phone remains in a safety condition wanting to be returned to the manufacturer for testing. Lithium batteries if damaged can explode, imagine if a phone explodes next to your face while you are talking on it? The manufacturers, not wanting a law suit that disfiguring someone might bring, deliberately er on the side of caution.
It's a bit like the limp home mode some cars have when they detect some parameter outside of the norm. You might be able to reset that back to normal by some hack found on the internet but it hasn't fixed the underlying cause.
Regards
Phil
This thread should be stickied as this is a common problem with the Nexus 4.
Just wrote this to bump the thread back to first page so more people can see
Sticky This!
This needs to be stickied!
I'm having a similar issue with my completely stock nexus 4. I can only turn the phone on when it is connected to charger, but this is also very rare. If I manage to turn it on, it shows I have -22% battery left and this doesnt change. I can enter bootloader when charger is connected. I have left it charging overnight, but still it doesn't boot without the charger connected.
Any idea if the fix described here can help me? Can LG service somehow see that the phone has been opened?
I live in unsupported country, so I can't send the phone back to Google. My only hope is this fix here or my local LG service, but I'm not sure if my local LG can even help me, because the phone is not sold here.
Ahhh good thoughts. I've got a replacement battery on the way for that reason... Hopefully it's a problem there.
Sent from my Nexus 4 using xda app-developers app
Nexus 4, 8Gb, in UK
It arrived Sat (2 days ago) @ 80% charge & about 5 mins after unpacking I noticed it was the 8Gb & not the 16Gb I had ordered
Phoned google for RMA - currently awaiting replacement.
Repacked it, took it to work, had a play, installed maybe 3 apps, browsed a lot though - reboxed it afterward. as I had no case & as I didn't want to risk the RMA I decided not to take it next day.
Case arrives from amazon & I'm back to work today, so I decided to risk it - nexus battery almost dead & powered off.
Connected charger - nexus indicates charging on screen when power button is pushed.
As I lift the phone to power it on 20mins later, charging display blanks & red light starts blinking - swap cable, charger & check connections - all ok - nothing but a red light on a dead phone.
*panic*
read internet: wasted half an hour on button combos streetfighter would be proud of
Found this post here:
http://forum.xda-developers.com/showpost.php?p=37461951&postcount=3
"Seems to hold up, though, even when pressing on the back of the case where the connection is made (down and to the left about 0.5cm from the "n" on the back of the case)."
After pressing down around there, the red light clears instantly, small vibration & nexus is now charging again.
Am glad I'm sending this unit back, if replacement does this within 30 days then I will give up on LG & wait for next gphone; between this and the glass cracking issues I read of, this may not be the best nexus ever quality wise.
tl;dr Almost virgin Nexus got red light & unresponsive on first charge. After all else failing, firmly pressing the back, directly above the battery connection area immediately revived it...
kwft said:
Nexus 4, 8Gb, in UK
It arrived Sat (2 days ago) @ 80% charge & about 5 mins after unpacking I noticed it was the 8Gb & not the 16Gb I had ordered
Phoned google for RMA - currently awaiting replacement.
Repacked it, took it to work, had a play, installed maybe 3 apps, browsed a lot though - reboxed it afterward. as I had no case & as I didn't want to risk the RMA I decided not to take it next day.
Case arrives from amazon & I'm back to work today, so I decided to risk it - nexus battery almost dead & powered off.
Connected charger - nexus indicates charging on screen when power button is pushed.
As I lift the phone to power it on 20mins later, charging display blanks & red light starts blinking - swap cable, charger & check connections - all ok - nothing but a red light on a dead phone.
*panic*
read internet: wasted half an hour on button combos streetfighter would be proud of
Found this post here:
http://forum.xda-developers.com/showpost.php?p=37461951&postcount=3
"Seems to hold up, though, even when pressing on the back of the case where the connection is made (down and to the left about 0.5cm from the "n" on the back of the case)."
After pressing down around there, the red light clears instantly, small vibration & nexus is now charging again.
Am glad I'm sending this unit back, if replacement does this within 30 days then I will give up on LG & wait for next gphone; between this and the glass cracking issues I read of, this may not be the best nexus ever quality wise.
tl;dr Almost virgin Nexus got red light & unresponsive on first charge. After all else failing, firmly pressing the back, directly above the battery connection area immediately revived it...
Click to expand...
Click to collapse
So you didn't even take it apart to revive it? Interesting... I haven't had this issue myself in the 2 and a half months with this phone, but nice to know what to do if it arises.
It sounds like it could be dodgy solder joints, although I'm tempted to say that I'm currently ****ting myself. Things like glass cracking doesn't worry me, people are clumsy and that usually will cause that. However, we have no control over the quality of the circuitry inside.
The thing is, the poster above says wait for the next GPhone, it's been announced for next year. So you're going to be waiting a hell of a long time. This phone I hope will suffice while you do so however.
kwft said:
After pressing down around there, the red light clears instantly, small vibration & nexus is now charging again.
Click to expand...
Click to collapse
Nice to see that helps. I need a fix that allows me to "pull" on it and then push it again
Hi Guys; I recently got my new 2nd Generation Moto G but after setting it up and using it for 20 minutes or so I noticed that sometimes while scrolling through settings, contacts and webpages, that when i am swiping over a horizontal band in the exact center of the screen, the sensitivity of that region of the screen becomes very unreliable and the phone will often interpret scrolling as a press. While scrolling in my phonebook it has a tendancy to call people, when browsing the web it has a tendancy to press links i never wanted it to, and this same behaviour is repeated regardless of what application i am in.
It certainly seems to be more frequent and prominent while I am charging the phone, regardless of the charge current. I have charged it from my pc, 1000ma wall adapter and 850ma wall adapter; all with the same results.
Sometimes turning the screen off and on again can rectify this, but its usualy back again in no time
I have tried factory resetting the phone, with the screen protector both on and off, while on charge and off charge and while making sure nothing else could be interfering with the touch screen i.e., a case.
I only got this phone from ebuyer in the UK 3 days ago, 2 days earlier than it was actually ment to come! so its a real shame im having these problems, I've already spoken to Motorola about it and they have advised me to RMA the phone as they cant give me a definitive answer as to wether or not this is a Hardware or Software issue.
Has anyone else been having issues similar to those that I have experienced with their own new Moto G devices
I would RMA, mine is fine.
my moto(2014) has the same touch screen issues while phone is on charging. unresponsivene & its very annyoing. hpns only whn ph is charging
Sent from my GT-P3100 using XDA Free mobile app
xDDen said:
my moto(2014) has the same touch screen issues while phone is on charging. unresponsivene & its very annyoing. hpns only whn ph is charging
Sent from my GT-P3100 using XDA Free mobile app
Click to expand...
Click to collapse
Are you using the official charger or some other one
Check u r charger or wall socket. its becoz of voltages issue.
ohh okk thnx guyz i was using samsung charger.
Sent from my GT-P3100 using XDA Free mobile app
Unfortunately my phone displays this behaviour both on and off the charger. It does however display the issue more frequently while on charge.
The chargers I'm using are all 5v which is typical of a phone charger. I have one at 850ma which charges painfully slow, I have another at 1000ma which charges much more quickly. And I use my Computers USB ports to charge at times, no matter how I charge the phone the problem remains.
Sometimes it will work fine for an hour or so then it will go insane on me. I have requested RMA with ebuyer. Had the phone only showed this issue on charge I may have been contempt with it, but the problem can happen anywhere, anytime and for a brand new phone that's not acceptable.
@ xDDen: have you tried charging the phone from any other source besides the Samsung charger you have?
yes now am charging with moto g's charger and it is working fine now without any issues
Sent from my GT-P3100 using XDA Free mobile app
Aileach XDA said:
Hi Guys; I recently got my new 2nd Generation Moto G but after setting it up and using it for 20 minutes or so I noticed that sometimes while scrolling through settings, contacts and webpages, that when i am swiping over a horizontal band in the exact center of the screen, the sensitivity of that region of the screen becomes very unreliable and the phone will often interpret scrolling as a press. While scrolling in my phonebook it has a tendancy to call people, when browsing the web it has a tendancy to press links i never wanted it to, and this same behaviour is repeated regardless of what application i am in.
It certainly seems to be more frequent and prominent while I am charging the phone, regardless of the charge current. I have charged it from my pc, 1000ma wall adapter and 850ma wall adapter; all with the same results.
Sometimes turning the screen off and on again can rectify this, but its usualy back again in no time
I have tried factory resetting the phone, with the screen protector both on and off, while on charge and off charge and while making sure nothing else could be interfering with the touch screen i.e., a case.
I only got this phone from ebuyer in the UK 3 days ago, 2 days earlier than it was actually ment to come! so its a real shame im having these problems, I've already spoken to Motorola about it and they have advised me to RMA the phone as they cant give me a definitive answer as to wether or not this is a Hardware or Software issue.
Has anyone else been having issues similar to those that I have experienced with their own new Moto G devices
Click to expand...
Click to collapse
Yea i have the same problem, what did u do.
mnishamk said:
Are you using the official charger or some other one
Click to expand...
Click to collapse
Mine actually didn't come with a charger. I was a bit surprised, but checking the Amazon page (for Germany, since I bought it here, though not from amazon) reveals that this seems correct/intentional. It did include the usual µUSB cable though (and it's not like I don't have enough USB chargers).
For completeness sake: I don't have the described problem, no matter if plugged in or not...
Touch issue
I'm using Moto G 2014 charger only and still facing issue bringing down notification panel.
Also i face issue when trying to unlock phone via pattern lock.
Flipkart offering me a replacement- Shall i go for it?
Been having a problem with the screen, mainly on the back soft button part of the screen, keep finger on it and it multi presses like a mad thing, doesn't happen all the time though, was driving me crazy. took off the Ultimate Shield screen protector and the problem went away, put the shield back on and the problem didn't come back, then couple of hours later (today) I got the ota update and the screen goes mad again, took shield off again and the problem continued, a few minutes later and it's all fine again. now (a few hours later) still all is fine.
Problem is I was all ready for doing a RMA to Amazon.co.uk for it, stuck on what to do now as if I send it back and they find no fault.
mtbgus said:
Been having a problem with the screen, mainly on the back soft button part of the screen, keep finger on it and it multi presses like a mad thing, doesn't happen all the time though, was driving me crazy. took off the Ultimate Shield screen protector and the problem went away, put the shield back on and the problem didn't come back, then couple of hours later (today) I got the ota update and the screen goes mad again, took shield off again and the problem continued, a few minutes later and it's all fine again. now (a few hours later) still all is fine.
Click to expand...
Click to collapse
Same issue here, but without any screen protector. OTA update hasn't changed anything. Sometimes it works and sometimes the screen recognizes double/triple taps where it should be only one...
mtbgus said:
Been having a problem with the screen, mainly on the back soft button part of the screen, keep finger on it and it multi presses like a mad thing, doesn't happen all the time though, was driving me crazy. took off the Ultimate Shield screen protector and the problem went away, put the shield back on and the problem didn't come back, then couple of hours later (today) I got the ota update and the screen goes mad again, took shield off again and the problem continued, a few minutes later and it's all fine again. now (a few hours later) still all is fine.
Problem is I was all ready for doing a RMA to Amazon.co.uk for it, stuck on what to do now as if I send it back and they find no fault.
Click to expand...
Click to collapse
Well the touch screen issues got way too much for me so I returned the phone to Amazon uk and got a refund, bought another moto g from Argos the same day I returned it and I'm glad I did, everything is ok with the new phone, no screen issues at all.
Moto G 2014 Tocuh Screen issues
Same issue here.
Bought phone 1 week ago from Argos. Initially fine, then suddenly cant use the swipe down notification bar.
Turned on the Show Touch indicator in Developer options and it clearly shows that the screen is registering the touches about 0.5cm down the screen from where I am touching. So you can never hit the notification bar when its doing that. I found that turning the screen off with the power button and then back on again usually clears the problem.
In the UK the phone only comes with a USB cable, so I use a variety of chargers.
I think mines going back as not functioning properly
I also having same issue you should post your emei. It might be I purchased defective from one of previous user having same issue. I'm at Singapore.
EMEI1: 359296054942769
EMEI2: 359296054942777
Android Version: 4.4.4
Based Version: MSM8626BP_1032.394.88.00R,EMEA_DSDS_CUST
Kernel Version: 3.4.42-g668a77b
[email protected] #1
Tue Aug 26 20:30:04 CDT 2014
System Version: 21.11.23.titan_retaildsds.retaildsdsall.en.03.reteu
Build Number: KXB21.85-23
DavidITunstall said:
Same issue here.
Bought phone 1 week ago from Argos. Initially fine, then suddenly cant use the swipe down notification bar.
Turned on the Show Touch indicator in Developer options and it clearly shows that the screen is registering the touches about 0.5cm down the screen from where I am touching. So you can never hit the notification bar when its doing that. I found that turning the screen off with the power button and then back on again usually clears the problem.
In the UK the phone only comes with a USB cable, so I use a variety of chargers.
I think mines going back as not functioning properly
Click to expand...
Click to collapse
I am currently having this problem
francescomulas said:
I am currently having this problem
Click to expand...
Click to collapse
Me too! I am very sorry to learn that it is a hardware problem.
I'm afraid to take it to the service center because the problem is intermittent and technicians could not detect it .
Any of you have solved?
If it was a hardware problem we could try asking a kind of compensation, I don't know, some free accessories, or maybe the change of the device...
Had a problem with mine, it would go mental pressing the back softkey, press it once and it would just keep doing it by itself, so a problem with lower left of the screen, sent it back to Amazon for refund and got another one from Argos, this one is mostly alright with the screen touches but will sometimes do a double press or think a press is a swipe anywhere on the screen, it's not been so bad that I kept it, but now other problems like the memory shortage making apps close is starting to really get to me, also the screen rotation get stuck in landscape now and then, even it sometimes goes to landscape by itself.
In the process of getting a different phone as this is starting to annoy too much.
Hi !
Sometimes when I start my watch It starts to blink in dimmed mode. If I touch the screen it stops and I got standby screen but when it goes to dimmed mode it starts to blink again. It can do this for a while and then work great all day whiteout blinking. Some times it has started to blink after I take it of the charge dock. I tried to reset the watch and when I did that it worked for about a week but today it happened again. Did a new reset and removed some apps from it to see if that helps.
Anyone else with this problem ?
Are you using an original watch-face or some 3rd party solution ?
If it's behaving identical while using one of the pre-made faces, you might have a faulty unit.
ro_explorer said:
Are you using an original watch-face or some 3rd party solution ?
If it's behaving identical while using one of the pre-made faces, you might have a faulty unit.
Click to expand...
Click to collapse
I use 3 party watch face. But the strange thing is that my watch works over a week after reset. Maybe it's because I have been doing things with it to much, changing watch faces and so on. Now I have removed some watch face apps to see what happen. It has worked for a couple of days now.
Skickat via Tapatalk
Same for me
My watch R does the same and I'm using the original faces, not a 3rd party one. It started doing this random flashing after about 1 week of use. But I noticed the other night that the charger (the travel adapter that plugs into the wall) was making quite some noise... I'm suspecting it is defective, and that it could have induced the issues on the watch.
Anyhow, contacted LG and am sending the whole package for repair & check, will let you know if the issue disappears. Definitively not acceptable for me to have such a nice smartwatch but behaving like that!
stephclauz said:
My watch R does the same and I'm using the original faces, not a 3rd party one. It started doing this random flashing after about 1 week of use. But I noticed the other night that the charger (the travel adapter that plugs into the wall) was making quite some noise... I'm suspecting it is defective, and that it could have induced the issues on the watch.
Anyhow, contacted LG and am sending the whole package for repair & check, will let you know if the issue disappears. Definitively not acceptable for me to have such a nice smartwatch but behaving like that!
Click to expand...
Click to collapse
Ok, just did a third reset on mine and removed every apps and I also reset android wear app and started over with a fresh start. Now I'm not using any 3 party apps. Will see if it works, if it doesn't I will also make a warranty claim.
Interesting to see what they will do with your watch, please let me know how it works out for you
Skickat via Tapatalk
Sure
fredriks said:
Ok, just did a third reset on mine and removed every apps and I also reset android wear app and started over with a fresh start. Now I'm not using any 3 party apps. Will see if it works, if it doesn't I will also make a warranty claim.
Interesting to see what they will do with your watch, please let me know how it works out for you
Skickat via Tapatalk
Click to expand...
Click to collapse
Will let you know what they did to it. I do hope it's a known issue within LG and that they have a fix! Apart from that, it's an awesome smartwatch and I already miss having all the notifications and voice commands on my wrist! Everybody says Android Wear isn't very good yet, but I find it quite powerful already...
stephclauz said:
Will let you know what they did to it. I do hope it's a known issue within LG and that they have a fix! Apart from that, it's an awesome smartwatch and I already miss having all the notifications and voice commands on my wrist! Everybody says Android Wear isn't very good yet, but I find it quite powerful already...
Click to expand...
Click to collapse
I agree, if I have to send it away I will miss it. I think this is an awesome watch and I really like have notifications on my arm.
Skickat via Tapatalk
fredriks said:
Hi !
Sometimes when I start my watch It starts to blink in dimmed mode. If I touch the screen it stops and I got standby screen but when it goes to dimmed mode it starts to blink again. It can do this for a while and then work great all day whiteout blinking. Some times it has started to blink after I take it of the charge dock. I tried to reset the watch and when I did that it worked for about a week but today it happened again. Did a new reset and removed some apps from it to see if that helps.
Anyone else with this problem ?
Click to expand...
Click to collapse
stephclauz said:
My watch R does the same and I'm using the original faces, not a 3rd party one. It started doing this random flashing after about 1 week of use. But I noticed the other night that the charger (the travel adapter that plugs into the wall) was making quite some noise... I'm suspecting it is defective, and that it could have induced the issues on the watch.
Anyhow, contacted LG and am sending the whole package for repair & check, will let you know if the issue disappears. Definitively not acceptable for me to have such a nice smartwatch but behaving like that!
Click to expand...
Click to collapse
omg...seem like i am not alone...
mine is more like steph case....it will flash most of the time when i took it out from charger when 100% charge....it only flash like 3/4 of the screen. the flash is like max brightness.
initially i thought it only happen when i didnt use the adapter come in the package. but when i now use the original adapter, it still happen.
nothing can be done to stop the flashing until i power off the the watch this is depressing. i bought my watch direct from korea. now if warranty purpose, i will need to return it back to seller in korea.
doki81 said:
omg...seem like i am not alone...
mine is more like steph case....it will flash most of the time when i took it out from charger when 100% charge....it only flash like 3/4 of the screen. the flash is like max brightness.
initially i thought it only happen when i didnt use the adapter come in the package. but when i now use the original adapter, it still happen.
nothing can be done to stop the flashing until i power off the the watch this is depressing. i bought my watch direct from korea. now if warranty purpose, i will need to return it back to seller in korea.
Click to expand...
Click to collapse
Yeah... seems like a common issue if you ask me, I really hope LG knows how to fix this! In my case it was the same: only the top half of the screen was flashing. The other day, even after 2 reboots it kept doing it, quite annoying. I really thought initially that it was related to the travel charger making this frizzle noise, but seeing both your similar experiences, it is probably not related.
Can't you claim the warranty in Singapore? Before you return yours, let's wait and see if they manage to fix mine! :fingers-crossed:
This morning when I took it from the charging it started to flash, continued to do so even after a restart but then I just left it flashing and after a while it had stopped and now it have worked all day so far. Will probably appear tomorrow again. Will do a warranty claim on mine now.
Skickat via Tapatalk
Where did you bought yours? (I see your nickname and signature so I suppose you are in sweden ) ... Mine is from net-on-net. I have no probems with mine, yet, but, just in case things will start to go wrong, I need to be prepared .
As with any new release, looks like there are some problem units in the wild. I returned my first unit which had putty gray white markings on the bezel, flaky bluetooth and unreliable accelerometer and got a new unit with bright white markings, solid bluetooth and reliable accelerometer. Just like my Surface Pro 3. Took 3 units before I got one without bugs.
ro_explorer said:
Where did you bought yours? (I see your nickname and signature so I suppose you are in sweden ) ... Mine is from net-on-net. I have no probems with mine, yet, but, just in case things will start to go wrong, I need to be prepared .
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Yes, I'm from Sweden Hello fellow countryman . I bought mine on netonnet to. Today I had a email conversation with there customer support and they will send me a return box now so I can send it to them. Hopefully they just switch it for a new one but they don't have any in store right now.
mitchellvii said:
As with any new release, looks like there are some problem units in the wild. I returned my first unit which had putty gray white markings on the bezel, flaky bluetooth and unreliable accelerometer and got a new unit with bright white markings, solid bluetooth and reliable accelerometer. Just like my Surface Pro 3. Took 3 units before I got one without bugs.
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Yes, **** happens. Some time you just have to get a broken device.
fredriks said:
... but they don't have any in store right now.
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Damn early adopters ... they are emptying the stocks
Lycka till!
ro_explorer said:
Damn early adopters ... they are emptying the stocks
Lycka till!
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Tack !
I will update this thread when this matter is closed
fredriks said:
Tack !
I will update this thread when this matter is closed
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yes, please let use know if this is consider defective....or they is a fix for it....gotta start preparing it for rma then
lucky i foudn this page - thougth i was the onyl one with this problem where after i pull it off the charger it will start flickering until i do a few resets. really frustrating.
please do keep me updated if you guys hear back from LG - i have sent them an email of my own and will do the same.
thanks.
jazeng said:
lucky i foudn this page - thougth i was the onyl one with this problem where after i pull it off the charger it will start flickering until i do a few resets. really frustrating.
please do keep me updated if you guys hear back from LG - i have sent them an email of my own and will do the same.
thanks.
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yup..mine always happen after 100% charged and then undock it from docking.
then if you touch the screen or touch the button then it will flicker.
but there is once ...the flicker just happen out of no where...fortunately i just step out from cinema hall...else it will be super embarrassment..
Here is a short video of my symptom, this is right after I toke it of the charger
https://www.dropbox.com/s/msltd8uocgwlxxi/MOV_0004.mp4?dl=0
This is not the worst scenario, when it is at its worst you can't see anything, it just flickers
This morning my Nexus 5 was turned off all of a sudden after not having used it for 20-30 minutes. I held the power button and nothing. I plugged it into power and the "Google" screen appeared. It then went into a reboot loop on and off, on and off, on and off. I held the Volume Buttons and it went into fastboot, but then boot looped out again and again. Searching on Google yielded that this was indeed a common problem. See this link below:
http://www.reddit.com/r/Nexus5/comments/2rpfuj/nexus_5_broken_power_button_keeps_rebooting
I called Google via the Hardware Warranty Center (1-855-836-3987, open 24/7):
https://support.google.com/googleplay/troubleshooter/3070579
Unfortunately, my device is past the 1 year warranty period (surprise, just like the others in the reddit link above). Google was helpful enough to call LG on my behalf, explain the situation, and hand me over. LG's warranty period is 1 year as well, so if I wanted to send in my device, I could do so but it would cost me to have it repaired. Unfortunately, they were unwilling to provide an estimate. Sending in the device to have the damage assessed is free luckily. The repair facility is in Fort Worth, Texas, and will take 5-7 days to estimate damage and repair (not including shipping time).
I decided to call T-Mobile to see if I they had the Nexus 6 in stock, just in case. They did. I also asked if they could do out-of-warranty repairs. They didn't, but they referred me to a nearby cell phone repair store. Just up the street from me! I didn't even know the place was there.
I called them and inquired if they could fix it. They said yes, but might need to order the power button if they don't have the correct size. Here's the meat of the post for those of wondering how much it will cost to fix: it would cost $35 if the power button needed adjusting, or $70 (with T-Mobile discount) if the power button needed to be replaced and re-soldered to the board. I took it over to get it inspected to see if they had the correct size power button. They disassembled it in the back, inspected it, and told me that luckily they had the correct-sized part. I figured sure, let's go for it, drove home, waited an hour or two and went back. I am happy to say that the power button is now working good as new!
TLDR:
- Call LG for out-of-warranty repairs at 1-800-243-0000. You have to FedEx your device, but shipping is taken care of.
- If you don't want to mail in your device, call your local T-Mobile store to refer you to a local repair shop.
- I found on Google that some people soldered in a new button themselves, but I didn't want to do that. If you feel so inclined, it apparently only takes an hour or two.
In the UK, Play store devices have a 2 yr warranty.
Sent from my Nexus 5 using XDA Free mobile app
matt_not_andrew said:
In the UK, Play store devices have a 2 yr warranty.
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Sadly I don't think anyone in the US offers a 2-year warranty or I'd be all over it for a Nexus 6.
The only option is $8-10/month insurance (but unfortunately I'm on a $30 prepaid plan, so no insurance for me), or paying Motorola.com for their extended warranty an extra $150.
Anyone else know of a better US-based 2-year warranty for a Nexus 6?
Hello I have the same problem. I have still the warranty but my phones is unlocked and rooted. Will they replace it? Because it's an hardware failure. It has nothing to do with the root.
Google are usually pretty lenient with root on nexus devices, after all they are intended for the developer community, but there are plenty of threads on how to return your device to stock on here if you don't want to take the chance they'll refuse.
I know how to unroot it, but I can't even start the phone. And that's the question. Why should they void my warranty, if the power button is stucked and I can't unroot it.
Google have said, in print, that root does not affect the warranty IF, as you say "it's not software related". LG does not take the same view.
Try Gravity screen with proximity on/off.. no buttons touched.
How can I try it when my phone don't turn on
Till when is your warrenty valid? I had a similar problem last December and my warranty was due to expire in Jan this year. I managed to start my phone once by trying different ways to press the power button, and once it was on I jumped on the opportunity and unrooted and untampered it. Since I bought my phone from eBay, I had to visit LG for the repair. They checked my phone and said that they would have to replace the entire motherboard. Since it was in warranty and I was fully backed up, I agreed with it and received the phone in 2 days.
I had to send my N5 for an RMA recently because of power button issues. At first, a few hard taps around the power button fixed the problem momentarily but this trick lasted only about a month. After that my phone was unusable and I had to send the device in for RMA. Google Canada agreed to provide the RMA even if my phone was 3 months out of warranty (probably because power button failures are a known problem).
Now I have a refurb N5 and I want to preserve the power button as much as possible so I use a Nillkin flip case with a magnetic contact. The cover wake/sleep the phone automatically so I never have to hit the power button.
The only real fix to that problem is to solder a new button to the main pcb. Since LG repair centre won't waste time with such a risky procedure they only replace the whole PCB. Small repair shops will change the button.
It's pretty sad that these phones are doomed with a predictable failure like that. It remind me of my Motorola Atrix, a great phone except they all died from the same wifi-radio failure at some point. The fingerprint reader also broke consistently.
A friend had a similar issue with the power button, google wouldn't fix it since it was out of warranty but lg fixed it free of charge.
I had the biggest scare of my life last night as I was abruptly woken up by my phone in a reboot loop, I suspected correct, it was the power button. Thankfully is hasn't happened since, but the power button is now more sensitive than I'm used to.
Good Lord did this come at the right time. I started having this same exact issue a few days ago. It comes and goes and it's what ultimately got me on to 5.1 from 4.4.4. I didn't think it was a software problem, but 5.1 'fixed' it until yesterday, when the same thing started happening again. There is a cell phone repair place not too far from where I live, so I'll have to give them a shout and see if they can fix it.
EDIT: +1 to the guy who suggested Gravity Screen as well. I found that app when searching for a solution to this same thing and it did work well enough. Habit to hit the power button was strong, but the app does a pretty good job.
I just ran into the same issue the other day.
Has anyone sent their phone back to LG out of warranty? How much did it cost to have the switch replaced?
One temporary solution I saw online that has worked decently well for me is to put a strong magnet by the power button. I waved the magnet over the power button and "pulled" slowly away from the phone as if I were pulling the contacts inside the button apart.
exorz said:
I just ran into the same issue the other day.
Has anyone sent their phone back to LG out of warranty? How much did it cost to have the switch replaced?
One temporary solution I saw online that has worked decently well for me is to put a strong magnet by the power button. I waved the magnet over the power button and "pulled" slowly away from the phone as if I were pulling the contacts inside the button apart.
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Exorz - have you found an answer to this? My wifes phone started having this problem today. Just got off the phone with LG to send it in for an estimate but I wont know how much for a few weeks...
I had the same issue in February.But there is no Google service in Turkey , so I sent my N5 to LG Turkey Service within 2 years warranty.(Device was not rooted)also wanted to change battery and back cover.They changed battery , cover and power button for free (0$) and they did not change the motherboard.Button is working well now.I don't understand why they want to change motherboard.
hayzooos said:
Good Lord did this come at the right time. I started having this same exact issue a few days ago. It comes and goes and it's what ultimately got me on to 5.1 from 4.4.4. I didn't think it was a software problem, but 5.1 'fixed' it until yesterday, when the same thing started happening again. There is a cell phone repair place not too far from where I live, so I'll have to give them a shout and see if they can fix it.
EDIT: +1 to the guy who suggested Gravity Screen as well. I found that app when searching for a solution to this same thing and it did work well enough. Habit to hit the power button was strong, but the app does a pretty good job.
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I recently ran into this power button problem with my nexus 5 and wanted to know how to use this app to help with that. I downloaded the app and activated it but my phone still reboots after a few minutes of use. What settings did you use?
Scientist07 said:
I recently ran into this power button problem with my nexus 5 and wanted to know how to use this app to help with that. I downloaded the app and activated it but my phone still reboots after a few minutes of use. What settings did you use?
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Honestly it's been a while since I used it, a few months at least I think. I know I had it set up where when I picked up the phone, the screen would turn on as hitting the power button was causing it to reboot. At least...so I thought.
After this worked for a little while, then my phone stopped rebooting and would just turn off completely. I'd have 50% battery left and the phone would shut off. I'd turn it back on and it would read the battery was at 1% or something like that. Long and short of it is this...I ended up replacing the battery and it's like a brand new phone again. No more reboots, no more random shutdowns, nada. Battery life is back to where it should be, I can go a full day without needing to be around a charger.
It could be your power button, or considering we're Nexus users (thus, use our phones more and in different ways than most) it's quite possible your battery is taking a dump too. I'd seriously look into getting it replaced. I could've done it myself, but opted to take it into a local store and I think the cost of the battery and the install was $55 or something like that. I was happy to pay it to basically have a brand new phone again.
I'm holding out hope for a 2015 N5 per the rumors, and I'll pick that up assuming T-Mobile Wifi calling is available on it like it is on the N6. If they do a solid and bring that to the N5, I see absolutely zero reason to get another phone for at least another 12-18 months.
hayzooos said:
Honestly it's been a while since I used it, a few months at least I think. I know I had it set up where when I picked up the phone, the screen would turn on as hitting the power button was causing it to reboot. At least...so I thought.
After this worked for a little while, then my phone stopped rebooting and would just turn off completely. I'd have 50% battery left and the phone would shut off. I'd turn it back on and it would read the battery was at 1% or something like that. Long and short of it is this...I ended up replacing the battery and it's like a brand new phone again. No more reboots, no more random shutdowns, nada. Battery life is back to where it should be, I can go a full day without needing to be around a charger.
It could be your power button, or considering we're Nexus users (thus, use our phones more and in different ways than most) it's quite possible your battery is taking a dump too. I'd seriously look into getting it replaced. I could've done it myself, but opted to take it into a local store and I think the cost of the battery and the install was $55 or something like that. I was happy to pay it to basically have a brand new phone again.
I'm holding out hope for a 2015 N5 per the rumors, and I'll pick that up assuming T-Mobile Wifi calling is available on it like it is on the N6. If they do a solid and bring that to the N5, I see absolutely zero reason to get another phone for at least another 12-18 months.
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Well I don't think my battery is the problem but the power button instead. It started just last week. Found a fix that requires opening the phone and I was trying to avoid that. Seems like I would have to open the phone after all. Thx for the answer though.