Hi everyone. I have a big issue after update ota at july 2017. After update my phone stuck at samsung logo. the i reset by factory data reset. After my phone can boot, i have problem the fingerprint. Its say "make sure the home key is clean and dry, the try again". I frusted about this. i want to setup my fingerprint. my home key clean and dry. Anyone have this issue too? any fix for this bug?
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Hello. After rebranding my phone from PRA-AL00X to PRA-LX1 it's stuck on the Factory reset screen after it gets to 99%. I don't know what to do. I can't enter fastboot either. But I have a question: why when I plug it in, when the factory reset screen is there, my PC makes a sound effect as it's connected to my phone (you know, the usual sound when you plug something into your PC). Can it still be saved? Thank you.
Probably a system partition size complication. Are you using RecoveryOreoNoCheck?
Read this or this.
Something weird happened. So, last night I left my phone to run out of battery. Today, after booting it again it worked. But it rebooted itself after it got into Android, and now it's stuck again on the factory reset process at 99%.
EDIT: I think I managed to figure it out. So, after my phone runs out of battery it restarts normally, into Android. After that I need to let it charge for some time, because of the low battery it may shutdown. I will update soon if I figure it out completely.
EDIT 2: It seems that after I enter my pin to unlock my device it reboots itself. Why is that?
Is there any way I can enter erecovery mode without enabling developer options and usb debugging? Because once I input my pin, my device restarts.
EDIT: Seems like I managed to enter my pin without my device restarting. I think it was restarting because the battery was low.
I have another question. Why after I manage to boot my phone, when I try to reboot to bootloader, it reboots, and enters again the Factory reset screen?
PoweredLights said:
I have another question. Why after I manage to boot my phone, when I try to reboot to bootloader, it reboots, and enters again the Factory reset screen?
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Like I said in my previous post
Probably a system partition size complication. Are you using RecoveryOreoNoCheck?
Read this or this.
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Click to collapse
So as stated from the user on that link who solved the problem, try formatting the system partition then try to install the update again.
Regarding your other posts, if the update installation obviously failed or encountered some issues then by some coincidence it boots back, that doesn't mean it got fixed. The problem is still there and will become even a bigger problem, if it's not fixed.
You don't have to enable Developer Options or USB Debugging, to boot into eRecovery.
CrimsonBloodfang said:
Like I said in my previous post
So as stated from the user on that link who solved the problem, try formatting the system partition then try to install the update again.
Regarding your other posts, if the update installation obviously failed or encountered some issues then by some coincidence it boots back, that doesn't mean it got fixed. The problem is still there and will become even a bigger problem, if it's not fixed.
You don't have to enable Developer Options or USB Debugging, to boot into eRecovery.
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The problem is, I can't enter bootloader nor erecovery. I'll try to factory reset with the phone booted up.
EDIT: After factory resetting from settings, when the phone was booted up, it works now. I tried to reboot it and it reboots fine, without the factory reset screen appearing. And thank you very much for your help. I will now try to install Oreo for PRA-LX1.
The only problem I have now, is: my system version is now named NRD90M test-keys.
EDIT: I fixed my phone. I reinstalled through eRecovery the newest available EMUI version and NRD90M test-keys dissapeared. Now it works fine, even if I am on Nougat. I am waiting for the EMUI 8 update, this time not forcing my phone to install it.
PoweredLights said:
The problem is, I can't enter bootloader nor erecovery. I'll try to factory reset with the phone booted up.
EDIT: After factory resetting from settings, when the phone was booted up, it works now. I tried to reboot it and it reboots fine, without the factory reset screen appearing. And thank you very much for your help. I will now try to install Oreo for PRA-LX1.
The only problem I have now, is: my system version is now named NRD90M test-keys.
EDIT: I fixed my phone. I reinstalled through eRecovery the newest available EMUI version and NRD90M test-keys dissapeared. Now it works fine, even if I am on Nougat. I am waiting for the EMUI 8 update, this time not forcing my phone to install it.
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Hi,
I have the same issue with Phone Always going to factory reset.
Only draining it makes it boot up normally.
I also did the factory reset from within android. Now it does a factory reset lowlevel and again it hangs on 99%.
Did you also have this?
Every time I reboot the phone, the lockscreen stays blank (no text just wallpaper with very low brightness), I found a temporary fix, swipe down from notifications and then it goes back to normal.
It's very annoying, anyone else have it? Or do I need to reset the phone again?
FIXED: A third factory reset solved it in case anyone else is having this problem.
I think you should do a factory reset.
When I restart phone sytem is forcing to use pin code to unlock phone for the first time. After that screen stay locked and I need to unlock again. Is this a bug or normal behaviour.
tabun1994 said:
I think you should do a factory reset.
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Yeah, a third factory reset solved the problem
Hi I hope you all will be fine.
Model# N960U1
Yesterday I updated to andriod pie. After updating I got all new look nd software but one thing note that the mid section of my screen didn't respond to touch. Along with that some times screen freez nd after ten seconds it come back to life. I have tried wipe cache and safe mode start but nothing help. I tried another method like backup data nd factory reset after that phone start working normal but after twelve hour phone of use and encounter the same issue now u can't do that every time to reset. Please advise a solution..
Does it happen if you boot in safe mode? If not there might be some app conflicting. If it is still occurring in safe mode then try factory reset but no data restore. If the issue comes back contact Samsung for repair.
effikhan said:
Hi I hope you all will be fine.
Model# N960U1
Yesterday I updated to andriod pie. After updating I got all new look nd software but one thing note that the mid section of my screen didn't respond to touch. Along with that some times screen freez nd after ten seconds it come back to life. I have tried wipe cache and safe mode start but nothing help. I tried another method like backup data nd factory reset after that phone start working normal but after twelve hour phone of use and encounter the same issue now u can't do that every time to reset. Please advise a solution..
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Click to collapse
Have you tried backing up only your messages, files and photos without the apps and system settings then factory reset? Do that and redownload all of your apps fresh from the playstore then redo all of your system settings all over again. That could help a lot.
Hello guys, i have a problem with my Note 9. sudnley my phone coudnt turn on the screen. THe sound of unlock screen is working. If i try to hard reset, is working. everything is working, until i unlock my phone. if i unlock my phone, the screen whouldn turn on. only if i have alwasy on display i can switch on.
I had wipe / factory reset. nothing working. if i enter in download mode, still black screen....
I would try connecting your device to a computer with Smartswitch installed and perform a Emergency Recovery on it. If that doesn't work then you need to take it to a Samsung Service Center and let the take a look at it.
I have made with odin, new firmware.. same ****... only when is unlock is making like this. For sure is software glitch. Because when is on screen, workinf all function.
ciorax said:
I have made with odin, new firmware.. same ****... only when is unlock is making like this. For sure is software glitch. Because when is on screen, workinf all function.
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reflash the firmware with the HOME_CSC so it doesnt factory reset. Sounds like a kernel issue to me. In the end, you might need to factory reset anyways, but id avoid it at all costs if you have stuff on your phone you want to keep
When i enter in download mod, all screen is black. I can not see nothing. But if i press volume up, i can see in odin "added". So i flash new firmware, i wipe allready everything. Still same problem.
Hi all,
My wife just bought the G780G.
I configured her device using Samsung smart switch, and used it to transfer settings, apps and data from her old S8 (first time I did it, usually I prefer to start a new device from scratch...) .
She says she has an issue with the device - sometimes, while using it, the screen flickers...
I didn't see it exactly and she didn't manage to reproduce it to show me, but she says it happens to her quite a lot.
Anyone familiar with this issue?
Any solution you know of?
Thanks!
long shot, if she uses chrome try updating it and android webview along with it. there was an issue months back where that caused system wide flickering and some apps not to work.
3mel said:
long shot, if she uses chrome try updating it and android webview along with it. there was an issue months back where that caused system wide flickering and some apps not to work.
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I updated Chrome.
No update was needed for Android web view.
Unfortunately it didn't help.
The issue persisted today...
I suspect 2 things:
1. A firmware update that was done yesterday morning (my wife doesn't remember if she encountered it before, she have the phone for 2 days...)
2. Restoring data using smart switch - it can cause issues? I restored the data from her old S8.
Can it be that some corrupted data was transfered?
I'm thinking of factory reseting her device and let her start from scratch..
What do you think?
before you reset try booting to recovery and clearing cache. if there was an update it could be the cache. if it doesn't help then yeah reset is the next option.
3mel said:
before you reset try booting to recovery and clearing cache. if there was an update it could be the cache. if it doesn't help then yeah reset is the next option.
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Thanks man
How exactly to boot to recovery?
I tried after watching several YouTube videos but had no luck...
Edit : looks like something is messed up with this phone.
I'm not able to boot into recovery.
Doing this:
Turn off device
Press volume up + power button simultaneously.
As soon as I see the Samsung fe logo - I release the buttons - the phone boots regularly...
Booting this phone to recovery is a bit tricky:
1. Shut down phone and wait for a couple of seconds
2. Connect an USB cable to PC and phone
3. Push and hold louder button
4. Push power button until recovery mode will be shown
I prefer ADB:
ADB DEVICES
ADB REBOOT RECOVERY
I press volume up plus power simultaneously while inserting the connected USB cable.
Thanks guys!
Managed to do it after connecting to my laptop.
Just wiped the cache partition - hope it'll help..
Well unfortunately it didn't help.
The screen still flickers.
I'll factory reset the phone.
Hope it'll help and it's not a hardware issue...
consider also reflashing the current firmware. there's even a way to do that that doesn't involve wiping your apps. using the HOME_CSC file will keep your user data intact. then if that yields no results you can try a factory reset.
3mel said:
consider also reflashing the current firmware. there's even a way to do that that doesn't involve wiping your apps. using the HOME_CSC file will keep your user data intact. then if that yields no results you can try a factory reset.
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Thanks man but I don't know exactly how to do it...
I'll factory reset it and that's it.
Hope it'll solve the issue
I wiped the device yesterday.
Looks like the issue is solved.... No more flickering!
Not a hardware issue
Thanks everyone!
Hope it is not a hardware issue. Because my old s5 and pretty all samsung s5 have screen flickering problem especially in cold weather.