[Help needed] Stuck at Factory reset at 99% - P8 Lite (2017) Discussion

Hello. After rebranding my phone from PRA-AL00X to PRA-LX1 it's stuck on the Factory reset screen after it gets to 99%. I don't know what to do. I can't enter fastboot either. But I have a question: why when I plug it in, when the factory reset screen is there, my PC makes a sound effect as it's connected to my phone (you know, the usual sound when you plug something into your PC). Can it still be saved? Thank you.

Probably a system partition size complication. Are you using RecoveryOreoNoCheck?
Read this or this.

Something weird happened. So, last night I left my phone to run out of battery. Today, after booting it again it worked. But it rebooted itself after it got into Android, and now it's stuck again on the factory reset process at 99%.
EDIT: I think I managed to figure it out. So, after my phone runs out of battery it restarts normally, into Android. After that I need to let it charge for some time, because of the low battery it may shutdown. I will update soon if I figure it out completely.
EDIT 2: It seems that after I enter my pin to unlock my device it reboots itself. Why is that?

Is there any way I can enter erecovery mode without enabling developer options and usb debugging? Because once I input my pin, my device restarts.
EDIT: Seems like I managed to enter my pin without my device restarting. I think it was restarting because the battery was low.

I have another question. Why after I manage to boot my phone, when I try to reboot to bootloader, it reboots, and enters again the Factory reset screen?

PoweredLights said:
I have another question. Why after I manage to boot my phone, when I try to reboot to bootloader, it reboots, and enters again the Factory reset screen?
Click to expand...
Click to collapse
Like I said in my previous post
Probably a system partition size complication. Are you using RecoveryOreoNoCheck?
Read this or this.
Click to expand...
Click to collapse
So as stated from the user on that link who solved the problem, try formatting the system partition then try to install the update again.
Regarding your other posts, if the update installation obviously failed or encountered some issues then by some coincidence it boots back, that doesn't mean it got fixed. The problem is still there and will become even a bigger problem, if it's not fixed.
You don't have to enable Developer Options or USB Debugging, to boot into eRecovery.

CrimsonBloodfang said:
Like I said in my previous post
So as stated from the user on that link who solved the problem, try formatting the system partition then try to install the update again.
Regarding your other posts, if the update installation obviously failed or encountered some issues then by some coincidence it boots back, that doesn't mean it got fixed. The problem is still there and will become even a bigger problem, if it's not fixed.
You don't have to enable Developer Options or USB Debugging, to boot into eRecovery.
Click to expand...
Click to collapse
The problem is, I can't enter bootloader nor erecovery. I'll try to factory reset with the phone booted up.
EDIT: After factory resetting from settings, when the phone was booted up, it works now. I tried to reboot it and it reboots fine, without the factory reset screen appearing. And thank you very much for your help. I will now try to install Oreo for PRA-LX1.
The only problem I have now, is: my system version is now named NRD90M test-keys.
EDIT: I fixed my phone. I reinstalled through eRecovery the newest available EMUI version and NRD90M test-keys dissapeared. Now it works fine, even if I am on Nougat. I am waiting for the EMUI 8 update, this time not forcing my phone to install it.

PoweredLights said:
The problem is, I can't enter bootloader nor erecovery. I'll try to factory reset with the phone booted up.
EDIT: After factory resetting from settings, when the phone was booted up, it works now. I tried to reboot it and it reboots fine, without the factory reset screen appearing. And thank you very much for your help. I will now try to install Oreo for PRA-LX1.
The only problem I have now, is: my system version is now named NRD90M test-keys.
EDIT: I fixed my phone. I reinstalled through eRecovery the newest available EMUI version and NRD90M test-keys dissapeared. Now it works fine, even if I am on Nougat. I am waiting for the EMUI 8 update, this time not forcing my phone to install it.
Click to expand...
Click to collapse
Hi,
I have the same issue with Phone Always going to factory reset.
Only draining it makes it boot up normally.
I also did the factory reset from within android. Now it does a factory reset lowlevel and again it hangs on 99%.
Did you also have this?

Related

Stock factory reset help

Hi all,
Hope someone is able to help, I have an Mi5 Pro and simply wanted to do a factory reset of the stock MiUi. My phone is global rom version completely stock.
I simply backed everything up, then went into settings --> about --> factory reset
After the phone seemed to do the reset it came back with a screen with the image of a phone and a cable asking to be plugged in.
So I installed the Mi PC software and the phone drivers, restarted the PC and plugged the phone in.
It recognises that it's been plugged in and the PC software starts to 'look for updates' then I get the error "Reading Device Information Failed"
I've tried to get into Fastboot but every time I do, the phone wont go past the Fastboot logo screen with the white creature repairing the android.
All I wanted was to do a stock factory reset.
Thanks in advance for any information.
Cheers,
Matt
The "screen with the image of a phone and a cable asking to be plugged in" comes when you try to boot into recovery. Because the bootloader is locked it won't allow to reboot in recovery and will show this screen.
I'll suggest, download the latest MIUI rom from en.miui.com and flash through fastboot.
I have a LG straight talk phone an after I factory reset it ask for a pin /password to decrypt
IMEI: 356810-06-202592-1
I'm a having a similar issue, when I try to factory reset my Mi5 vía Settings, it suddenly turns off and when I get it to turn on (because it's difficult, I don't know exactly how I did it) nothing was erased.
Here is my reply on another thread
https://forum.xda-developers.com/showpost.php?p=70473798&postcount=2

P9 Update/Recovery Brick

Hello guys. I've been constantly trying to make my P9 L09 work again after I tried out a beta of emui 5. After trying to get back to stuck a lot of times, with many different OVA's my phone has done nothing but boot into eRecovery. It says "update succesful" but then it will be in a boot loop into erecovery asking me if I want to repair through wifi. I have no idea what to do now. Since the wifi thing just fails. I've tried everything and right now I just want to back to stock. But not even Huawei's own Firmware seems to work. I am from Denmark and I was on a EU firmware B182 to start with. I did not unlock my bootloader or root anything, only updated with vol up, down and power button. I tried to get it to hard reset, but it only gives me the option to restore via. wifi.
The problem starts as soon as it has finished "Optimizing system", please help, and be careful when updating to unofficial beta! ^^
If I find a way to resolve it I will post it below!
I think your phone C432 so try this http://forum.xda-developers.com/p9/help/missing-themes-compass-icons-t3519338
Upload files sd card other phone or pc, open your phone dload mode (press vol+ vol- and power button) and ok.
FIXED!
:laugh::laugh::laugh::laugh:
Okay so I fixed the issue. I almost gave up, but I had installed the latest OTA from Huawei's website, and after many attempts at doing a hard reset it finally gave me the option to clear cache and reset the phone to factory. Maybe I had to time the buttons better or maybe it just sorted it self out, but now the phone is like new!
So if anybody runs into the eRecovery boot loop, be patient and try to reset it many times! It might sort itself out.
Thank you for help by the way!

Soft Brick / Hard Brick ? Help...

Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!!
So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo.
The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:
iantechie1979 said:
Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!! So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo. The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:
Click to expand...
Click to collapse
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.
Zarou said:
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.
Click to expand...
Click to collapse
finally a reply! okay so ill edit my post once ive finished replying to you. First off thanks for taking your time to read my post, i am most greatfull. In response to your questions,suggestions i can tell you:
i went to my friends, connected to their broadband and attempted to use eRecovey to update/restore my device. ALAS it did not work! I tried several times and it gets to downloading package from server only to end in a FAIL.. I got home tried connecting to public wifi and doing eRecovery but it just fails. So like you I have never managed to get eRecovery to work.
As for the booting sequence, as i explained before, whether i access stock recovery and wipe cache and wipe phone it does this no problem, reboots, only to get stuck on the honor logo boot animation. The same goes for installing updatte.app with three button method. it says its installed succesfully but does not get past the honor logo boot animation. Unfortunately your suggestion that it might just take a long time to boot is not the case I have left it for hours you see and it never gets to the setup wizard :crying:
As for warranty, i am in uk, bought the phone via amazon, and it was unlocked, so not from a carrier like you. So i guess ill just have to find my nearest huawei service centre and have them look at it.
Does anyone know the procedure as far as doing this. Do i phone them or email my problem and then send my phone to them or what?? Any help is very welcome.
Thanks for your time and patience.
Please, please help...i'm desperate
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:
iantechie1979 said:
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:
Click to expand...
Click to collapse
How comes you have TWRP with a locked bootloader ?
Zarou said:
How comes you have TWRP with a locked bootloader ?
Click to expand...
Click to collapse
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....
iantechie1979 said:
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....
Click to expand...
Click to collapse
OK, sorry for the misunderstanding. Yeah, try that and if this is still not working, I guess all you can do is try the same with other packages.

Honor 5C - Soft Brick / Hard Brick - HELP??!!??

Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!!
So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo.
The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share.
please...please....help
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small!
iantechie1979 said:
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small!
Click to expand...
Click to collapse
i guess you are trying to update with the small sized ota b130. Use the full Ota b130 instead
Cienight said:
i guess you are trying to update with the small sized ota b130. Use the full Ota b130 instead
Click to expand...
Click to collapse
I wish my friend. No it is the update.app from the full b130 update.zip. Anyhow I have downloaded the b102, the earliest version I can find and the b130 rollback from nougat to MM version. Gonna extract the update.app from both and try one after the other to install via 3button method. I am just waitingfor my Bro to lend me his laptop so I can copy the files on to my sd card. So wish me luck, he's just come round. I'll know in a couple of hours if it works
It's all gonna be fine

Question Xiaomi Note 11 stuck to rebooting into recovery mode 5.0 after unlocking the screen

Hi, sorry for the bad english. My Xiaomi Note 11 worked perfectly fine for months since I bought it, but last night I accidentally left it charging for the whole night and when I woke up, it suddenly rebooted to recovery mode. I rebooted it back to system, which reboots the phone as usual, then I unlocked the lockscreen, everything went perfectly normal, until it rebooted again to recovery mode. I tried rebooting again, but it rebooted again to recovery mode after I unlocked the lockscreen. I tried booting it to safemode, but it went the same way. However, when I leave the lockscreen unlocked, it doesn't reboot itself. I tried turning it off and rebooting it with the screen unlocked but it did nothing. Do you guys ever have the same problem? Is there any way to fix it without wiping the data? I have some banking apps and other data that would be difficult to recover if I were to wipe out the phone.
I have the same problem too, I think it might have to do with the new update Xiaomi pushed to European devices in the last few days. We'll have to wait and see if they push a fix/if we find a fix...
Exact same problem, started appearing today. This is so weird. I already wiped data and the problem persists; went thorough the setup with no issue, and as soon as I finished it and the phone goes to the main screen, after a few seconds it started appearing again.
MIUI Global
13.0.16.0(RGCMIXM)
Android ver: 11 RKQ1.211001.001
asabaraba said:
Exact same problem, started appearing today. This is so weird. I already wiped data and the problem persists; went thorough the setup with no issue, and as soon as I finished it and the phone goes to the main screen, after a few seconds it started appearing again.
MIUI Global
13.0.16.0(RGCMIXM)
Android ver: 11 RKQ1.211001.001
Click to expand...
Click to collapse
It's really weird that it happens to other people too!
AdonysGames said:
I have the same problem too, I think it might have to do with the new update Xiaomi pushed to European devices in the last few days. We'll have to wait and see if they push a fix/if we find a fix...
Click to expand...
Click to collapse
That might be it since it happens not only to me.
Same problem happening for me too from today. Anyone know a fix for it ?
hrishi654 said:
Same problem happening for me too from today. Anyone know a fix for it ?
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Did a second data wipe and it worked this time, the phone's been running all night without any issue. I disabled xiaomi updates for the time being
Same issue here, please any solution, I've not been able to do anything since 48 hours
Is there a way to go through this without losing my data and files?
same problem i will try to wipe data again and see if it works
ReaperCat65 said:
Hi, sorry for the bad english. My Xiaomi Note 11 worked perfectly fine for months since I bought it, but last night I accidentally left it charging for the whole night and when I woke up, it suddenly rebooted to recovery mode. I rebooted it back to system, which reboots the phone as usual, then I unlocked the lockscreen, everything went perfectly normal, until it rebooted again to recovery mode. I tried rebooting again, but it rebooted again to recovery mode after I unlocked the lockscreen. I tried booting it to safemode, but it went the same way. However, when I leave the lockscreen unlocked, it doesn't reboot itself. I tried turning it off and rebooting it with the screen unlocked but it did nothing. Do you guys ever have the same problem? Is there any way to fix it without wiping the data? I have some banking apps and other data that would be difficult to recover if I were to wipe out the phone.
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I didn't put mine to charge and this happened
mateuszzsa said:
same problem i will try to wipe data again and see if it works
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Can you give us an update if it works? I also post the problem on Reddit and some people there were also able to fix it by wiping the data.
Will wiping the data fix the issue, if it does, please do let us know
Dr_toluwani said:
Will wiping the data fix the issue, if it does, please do let us know
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47 minutes since i wiped the data by the second time and my phone its working, I don't know until when.
Does anyone know of way to save the data? Surely it must be accessibl.
ishouldbeworking said:
Does anyone know of way to save the data? Surely it must be accessibl.
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I found a way to do so. The problem is that once the phone is unlocked you have a few minutes before it gets booted into recovery mode. So:
Step 1) Have the phone connected to a computer before booting it up, with file explorer in the "this pc" category (where the phone storage will appear)
Step 2) boot the phone and input the password (if any)
Step 3) QUICKLY pull down the notification bar and press the usb options notification
Step 4) QUICKLY press the second option for file transferring
Step 5) QUICKLY open phone storage from pc once it pops up (at this point the phone screen will probably be black with a white loading circle but the phone storage is still accessible!!! You now have a few minutes to transfer any data you want)
Step 6) QUICKLY search through phone storage for any important data and copy/paste it to your computer
Sooner or later the phone will be booted to recovery mode and the mi logo will appear and the phone storage will disappear from the computer so repeat above steps until all your data is backed up.
If a file transfer gets stopped while running, copy/paste the data again on the next "run" and choose to ignore files that are already copied. With this method I managed to backup all my photos and files before wiping the phone.
This problem might be due to a problematic firmware update. My phone was running MIUI version 13.0.12(RGKEUXM) (europe version). I wiped the data and updated my phone to version 13.0.13(RGKEUXM) after setting it up just in case. I will update this thread if the problem reappears.
I am running RGCMIXM (13.0.16.0) and have encountered the issue. Really annoying. Did the wipe all and had no success. I hope someone can help find a fix. No feedback on the issue i logged thru the feedback app to Xiaomi.
akallabeth said:
I am running RGCMIXM (13.0.16.0) and have encountered the issue. Really annoying. Did the wipe all and had no success. I hope someone can help find a fix. No feedback on the issue i logged thru the feedback app to Xiaomi.
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did you try to perform 2 wipes? apparently my device is working properly after that.
mateuszzsa said:
did you try to perform 2 wipes? apparently my device is working properly after that.
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Which wipe method did you do? Just a factory reset or a reflash?

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