Database Develop

Weir flash / memory problem on my m8

I just got and m8 from Cl, it was cheap and I was told the phone had a software issues so I took the plunge.
The phone seems normal, its pack o apps and you can play with it, then I decided to do a factory restore, but it failed (after the reboot it goes to a error screen showing a phone with and exclamation mark)
I tried the same from hboot, same result..
Tried to unlock bootloader, it appears to work but after boot the phone I still the same (loked and with all the user info intact )
Tried to erase the user accounts, it works, I can do a new setup of the Google account, but after restart the phone goes back to the initial state (user accounts are back)
I am not sure what's going on, but it looks like if the memory was protected and after every reboot it goes back to the original state.
Any suggestions of what to do? I am starting to see of there is any way to get warranty thru htc,
Thanks in advance.
The phone is in 4.4.2, can't take updated (it reboots itself on the process)

The phone with the exclamation point indicates the stock Android system recovery is installed. You could try and install TWRP recovery, at which time you could install a custom ROM. My only other thought is to run the RUU for the latest system update. If that doesn't straighten out your issues, something else is going on. Hit the link below and follow the instructions for the manual system update. This is the non-HK RUU. If you need the RUU for the HK version I can post it, also.
http://www.htc.com/us/support/htc-one-m8-sprint/news/

Thanks, I tried to install twrp but it fails, the bootloader is still locked and won't unlock, is there a way to install twrp without unlocking bootloader?
Will give it a try with the RUU, when tried to update thru fastboot it fails, it starts to do all the file checks and it just send you to the "press the power button message" , but no update was perform.

You might give this a try to get your bootloader unlocked and TWRP installed. There is no way around it. You have to unlock the bootloader first before you install TWRP.
http://forum.xda-developers.com/showthread.php?t=2727900

Thanks a lot for the help, nothing has work so far, the phone keeps having random reboots and every time it comes back its like it load an old backup, havent been able to do a firmwware upgrade (from android over wifi, fastboot, or windowsPC).
Is there an utility to test hardware? (possibly memory)
thanks

At the end I contacted HTC support and after some test I was told my phone was still under warranty and I got and RMA (great service)....
Thanks a lot for the help...

Failed downgrade from Nougat to MM bricked my EVA-L09

Recently I tried out the Nougat preview on my EVA-L09C636. It was ok but seeing as there was a problem with fonts and I'd lost root access, I began thinking about going back to MM.
To prepare for downgrade I tried using srktool to bring TWRP back (and I think this is my big mistake as srktool uses a TWRP made for MM, not N, is that right?). After I tried to restore TWRP I noticed "not recognised" errors when I connected my phone to PC again.
System recovery using hajuuk's Firmware Updater and HiSuite looked like it would complete but near the end of the process (the restoring system part) HiSuite aborted itself saying my device wasn't supported. This has left my P9 is in an unusable state where the only thing I can access is fastboot. Also I can't turn off my phone - holding down power simply makes it reboot then get stuck at the "Your device ... can't be trusted / Your device is booting now" screen.
Reading around a bit I attempted to unbrick it without any luck:
1. downloaded EVA-L09C636B152 update.zip from http://forum.xda-developers.com/p9/development/rom-stock-rom-eva-l19c636b168-t3419586 and installed Snoop05's 15 seconds ADB Installer.
2. extracted images from update.zip using Huawei Update Extractor and did
Code:
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash boot boot.img
fastboot flash cust cust.img
then tried rebooting holding volume up + power several times (but never got past untrusted device boot screen).
3. extracted contents of update.zip to folder 'dload' on a blank sd card, trying to force update several times by rebooting and holding down power + volume up + volume down (still never get past the screen saying my device is booting).
At this point I'd be happy to get anything happening on my phone - Marshmallow, Nougat or even some other ROM so I can use my device again.
Any ideas? I'm on EVA-L09 C636.

i2ectcf said:
Recently I tried out the Nougat preview on my EVA-L09C636. It was ok but seeing as there was a problem with fonts and I'd lost root access, I began thinking about going back to MM.
To prepare for downgrade I tried using srktool to bring TWRP back (and I think this is my big mistake as srktool uses a TWRP made for MM, not N, is that right?). After I tried to restore TWRP I noticed "not recognised" errors when I connected my phone to PC again.
System recovery using hajuuk's Firmware Updater and HiSuite looked like it would complete but near the end of the process (the restoring system part) HiSuite aborted itself saying my device wasn't supported. This has left my P9 is in an unusable state where the only thing I can access is fastboot. Also I can't turn off my phone - holding down power simply makes it reboot then get stuck at the "Your device ... can't be trusted / Your device is booting now" screen.
Reading around a bit I attempted to unbrick it without any luck:
1. downloaded EVA-L09C636B152 update.zip from http://forum.xda-developers.com/p9/development/rom-stock-rom-eva-l19c636b168-t3419586 and installed Snoop05's 15 seconds ADB Installer.
2. extracted images from update.zip using Huawei Update Extractor and did then tried rebooting holding volume up + power several times (but never got past untrusted device boot screen).
3. extracted contents of update.zip to folder 'dload' on a blank sd card, trying to force update several times by rebooting and holding down power + volume up + volume down (still never get past the screen saying my device is booting).
At this point I'd be happy to get anything happening on my phone - Marshmallow, Nougat or even some other ROM so I can use my device again.
Any ideas? I'm on EVA-L09 C636.
Click to expand...
Click to collapse
did you wiped data, cache, dalvik?

snapdesign said:
did you wiped data, cache, dalvik?
Click to expand...
Click to collapse
Hi! I'm not sure how to wipe data, cache or dalvik, because when I upgraded to Nougat this apparently removed TWRP.
Also I'm wondering if trying to use srktool to reinstall TWRP for 6.0 might have corrupted my 7.0 phone?
Is there any way to wipe data, cache, and/or dalvik now? Or are there other things I could try to unbrick?

Although my phone was in a pretty bizarre state - it would get hot and sit on the booting now screen until battery died - I was able to use DC Phoenix to make it boot up again. At that point it had no themes and only KitKat-esque icons. A reset and upgrade later icons and themes work and I'm back on stock Marshmallow. Here's an outline:
1. Google "Huawei Bricked phone repair guide with DC Phoenix", go to the first result and look at the instructions (I can't post URLs yet).
I used Method 1. But note! The newer versions of DC Phoenix are missing a feature that the instructions make clear you have to use. To get the original version used in their guide, you have to download the latest version of DC Phoenix, open it on your PC, then click "Enter Support Area" which logs you in to a download section. Find "DC Unlocker Softwares", "DC_Phoenix", then download DC_Phoenix_v14.rar and run that instead. Whether it's Method 1 or 2 make sure you complete it - i.e. the fastboot flash step AND a step they call "flashing in upgrade mode."
(Also note that for DC Phoenix you want to feed it the oldest version of firmware available for your phone, in my case b152. This is because themes and icons won't be fixed until it receives the next version of firmware as an update.)
2. Once I did the fastboot and upgrade flash, I did a system reset from the Settings app trying to get themes and current icons again. (This didn't work but doesn't do any harm or might have helped somehow further down the line).
3. I used hajuuk's Firmware Updater and HiSuite to upgrade to the next version of firmware available (in my case b168).
3. All fine and your phone is back to stock - icons look nice again and local themes are back. To get the original icons layout, go to Recents, hold down on the Trash Icon, show system apps, and Clear Data for Huawei Home.

i2ectcf said:
Although my phone was in a pretty bizarre state - it would get hot and sit on the booting now screen until battery died - I was able to use DC Phoenix to make it boot up again. At that point it had no themes and only KitKat-esque icons. A reset and upgrade later icons and themes work and I'm back on stock Marshmallow.
Click to expand...
Click to collapse
Thanks for sharing! You saved me!

P9 Update/Recovery Brick

Hello guys. I've been constantly trying to make my P9 L09 work again after I tried out a beta of emui 5. After trying to get back to stuck a lot of times, with many different OVA's my phone has done nothing but boot into eRecovery. It says "update succesful" but then it will be in a boot loop into erecovery asking me if I want to repair through wifi. I have no idea what to do now. Since the wifi thing just fails. I've tried everything and right now I just want to back to stock. But not even Huawei's own Firmware seems to work. I am from Denmark and I was on a EU firmware B182 to start with. I did not unlock my bootloader or root anything, only updated with vol up, down and power button. I tried to get it to hard reset, but it only gives me the option to restore via. wifi.
The problem starts as soon as it has finished "Optimizing system", please help, and be careful when updating to unofficial beta! ^^
If I find a way to resolve it I will post it below!

I think your phone C432 so try this http://forum.xda-developers.com/p9/help/missing-themes-compass-icons-t3519338
Upload files sd card other phone or pc, open your phone dload mode (press vol+ vol- and power button) and ok.

FIXED!
:laugh::laugh::laugh::laugh:
Okay so I fixed the issue. I almost gave up, but I had installed the latest OTA from Huawei's website, and after many attempts at doing a hard reset it finally gave me the option to clear cache and reset the phone to factory. Maybe I had to time the buttons better or maybe it just sorted it self out, but now the phone is like new!
So if anybody runs into the eRecovery boot loop, be patient and try to reset it many times! It might sort itself out.
Thank you for help by the way!

P9-L09/19 touch screen doesn't work in eRecovery or TWRP

Hi,
I must admit that I am panicking now because looks like i have bricked my phone and no matter what i try to do i am stuck between erecovery fastboot and TWRP.
To give you some light as to what actually happen... I've replaced oeminfo in originally EVA-AL-10 with EVA-l09. I have installed full system EVA-L09C432B136 and everything was fine at that point.
I thought to myself that it would be nice before putting any data to the phone to actually rebrand it to L19 so i do get a dual sim support.
In another thread I've found oem info for L19-C432. I've replaced it and decided to reflash full image EVAL19-C432B161 which i've also found on this forum due to huawei servers being down? (for some reason I couldn't download anything from the manufacture sources) This is when i got a first error message that updated failed due to incompatibility with the device.
I have been looking for some other full packages but whichever one I've put on a SD card, i couldn't get to work. for some stupid reason i thought about updating B136 hoping that during update process incompatibility issue will get fixed. Unfortunately this wasn't the case and even though the update completed "successfully" on the screen, after the reboot, i ended up in eRecovery.
Having oeminfo in SRK tools which worked for me previously i unlocked bootloader again and installed TWRP so i can root my phone and use srk to update OEM info back to 09.
This is where serious problems started to happen. in TWRP I am unable to use touch screen, only volume buttons and power button to confirm. As its a first launch of the TWRK I cannot even swipe to confirm read/write mode hence I can't go any further to install supersu etc...
Do you have any suggestions what can I do to unbrick it? Is there any workaround to get root via sd card? or maybe forcing somehow stock rom L09C432B136 to install regardless? Maybe there is a way to repack update.app so i doesn't look at the oeminfo?
I have tried replacing images (CUST, BOOT, RECOVERY and SYSTEM) in fastboot mode but I am not having any luck whatsoever.
Please throw me any ideas...
Thanks.

Hi azgooon,
I'm having the same problem, even it's a different huawei phone, did you get your problem fixed? How? Thanks for sharing.
douyi

Soft Brick / Hard Brick ? Help...

Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!!
So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo.
The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:

iantechie1979 said:
Hi, well it looks like i have probably hard bricked my phone. After updating to nougat i decided to do afresh clean install. I wanted my phone to as if i had just bought it and came with nougat/emui 5 installed. So i did a factory reset from within the settings menu. But then i thought i would completely erase everything and start from the latest build before nougat, so emui 4.1.2/ marshmallow. So after wiping all the partitions in twrp and then doing a volume up + power to do complete factory wipe followed by using the three button method to install the B130 UPDATE.APP in dload folder on my sdcard, all worked as expected. The update completed at 100% and then rebooted. So there i am waiting for my phone to boot to start the setup process as i have done dozens of times before...BUT...my phone will not boot to the initial setup wizard. It just stays stuck on the Honor logo pulsing animation for ever and ever and ever!!!!!! So i do the volume up + power button to get to stock recovery and do factory wipe and cache wipe as well. It works as expected so i reboot and once again use the 3 button method to install the update.app on my sdcard. That works as expected and at 100% says its succeeded and reboots. Once again i wait for it to boot to the initial setup wizard but....ALAS...it stays on that DAMN pulsing Honor logo. Ive tried rebooting it several times, redoing the factory wipe and install several times, but nothing. Ive gone into fastboot mode (volume down + power) to try and flash the boot.img and system.img ive extracted from update.app but get the error message -- remote: command failed -- and the same if i try to unlock bootloader. Obviously its not going to work because my bootloader isnt unlocked and nor can i got in to developer settings to enable oem unlock and turn USB debugging on because my phone wont boot past that bloody honor logo. The only thing i havent done yet is to use eRecovery but i dont have broadband and i doesnt seem to work over public wifi! So i will go to my friends tomorrow and use their broadband and hopefullly eRecovery will download/restore the latest firmware. The only other thing i can think of is to download the original nem-l51c432B102 that came with my phone when bought, extract the update.app file and replace the B130 i have on my sdcard dload folder at present.
Sorry for such a long post but i wanted to expalin evrything in detail to hopefully resolve my problem without going backwards and forwards with questions and answers and taking for ever.
So ANYONE and EVERYONE who managed to read the whole post, if you have even the slightest idea of how to get my phone working, please oh please share it with me. Also my phone is still under warranty so if i needed to send it to a huawei centre to get it fixed would they do it and do it for free??? because eseentialy all i did was a factory wipe/reset and install a frmware and it goes KAPUT!! thats not my fault right????!!???
Thank you to one and all for any wisdom you can share. :crying::crying:
Click to expand...
Click to collapse
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.

Zarou said:
Can you please edit your post ? Add some space, here and there if you want some help... It is nothing but pain for both eyes and mind to read you.
Onto related topic, did you manage to get your phone back to a functionnal state ? Note that the boot sequence can take time after a wipe so maybe it's not broken at all.
As for eRecovery, it never helped me to restore my device, tried on two different Wi-Fi networks after two completely unrelated issues.
Concerning warranty, I guess it depends on your country and where you bought your phone. I went to the carrier which provided me mine this morning since I ended up with a strong brick last night and I'll get a new phone in a couple of weeks.
Click to expand...
Click to collapse
finally a reply! okay so ill edit my post once ive finished replying to you. First off thanks for taking your time to read my post, i am most greatfull. In response to your questions,suggestions i can tell you:
i went to my friends, connected to their broadband and attempted to use eRecovey to update/restore my device. ALAS it did not work! I tried several times and it gets to downloading package from server only to end in a FAIL.. I got home tried connecting to public wifi and doing eRecovery but it just fails. So like you I have never managed to get eRecovery to work.
As for the booting sequence, as i explained before, whether i access stock recovery and wipe cache and wipe phone it does this no problem, reboots, only to get stuck on the honor logo boot animation. The same goes for installing updatte.app with three button method. it says its installed succesfully but does not get past the honor logo boot animation. Unfortunately your suggestion that it might just take a long time to boot is not the case I have left it for hours you see and it never gets to the setup wizard :crying:
As for warranty, i am in uk, bought the phone via amazon, and it was unlocked, so not from a carrier like you. So i guess ill just have to find my nearest huawei service centre and have them look at it.
Does anyone know the procedure as far as doing this. Do i phone them or email my problem and then send my phone to them or what?? Any help is very welcome.
Thanks for your time and patience.

Please, please help...i'm desperate
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:

iantechie1979 said:
So sorry for my original long post people, i simply wanted to give as much detail and info as possible because being vague doesnt help anyone. It seems that might have worked against me.
Please,please any suggestions would be appreciated to the N'th degree! I have tried everything i can think of and i am truly desperate now. I dont understand why i cant get it to work...
I can go into stock recovery and wipe the cach and do factory reset and that works fine, no errors.
I can hold the 3 buttons down to install the firmware package(ive got update.app from B130 build) and that works fine, gets to 100% and says 'success' and then reboots, with no errors.
But either way the phone refuses to boot past the honor logo boot animation and ive left it for hours hoping,praying, it will work after the 32nd time...
I can access fastboot but that is useless because my bootloader is not unlocked and i cant get to developer options to enable 'usb debugging' and 'oem unlock'. So i just get error message 'remote: Command Failed' with any command i type.
But thats madness, i cant comprehend why it wont boot because everything seems to work!?!
There has to be a way to get my device functioning again.
I am pulling my hair out, i am at a complete loss, it doesn't make sense. PLEASE ANYONE ..... please help....
Thanks HONOR-able enthusiasts for any help, no matter how small! :good: :fingers-crossed: :angel:
Click to expand...
Click to collapse
How comes you have TWRP with a locked bootloader ?

Zarou said:
How comes you have TWRP with a locked bootloader ?
Click to expand...
Click to collapse
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....

iantechie1979 said:
??? hi, I.m sorry, i think you must of misread some of my post. I dont blame you, it was bloody long and confusing!
I only mentioned twrp in the very beggining to run you through the steps to my never ending being stuck on honor logo boot animation. I used TWRP to wipe all partitions and format. From there i used 3 button method to install the update.app(B130) on my sd-card. this was succesfull, no errors and rebooted. I didn't expect any problems. But as i explained it never gets past boot logo.
Obviously now, twrp has gone, i am back to stock recovery and my bootloader is locked.
*I can access stock recovery to wipe cache and wipe the phone no problem and all works with no error messages.
*I can access fastboot(bootloader) but the fastboot commands are useless because my bootloader is locked once again and i cant turn on usb debugging or oem unlock in developper options....because my phone wont boot past honor logo...
*Three button method works everytime, 100% success, no errors, reboots but guess what?? IT WONT GET PAST THAT DAMN HONOR BOOT LOGO!!!!!!!!!
Ive tried everything, but NO LUCK. I came up with this idea today though--- download theB130 rollback from nougat to MarshMallow update.zip. Extract the update.app and put that in my sd-card/dload folder and do 3 button install method.
I might even do the same with the nougat B350 just to cover all bases. So i am downloading now, gonna cross my fingers and any other body parts, pray to all the gods...and hopefully i wont be a crying,sniveling,howling piece of mess by tomorrow.
UNLESS OF COURSE SOMEONE HAS THE KNOWLEDGE I SEEK AND IS WILLING TO SHARE IT :fingers-crossed:
thanks Honor-able friends....
Click to expand...
Click to collapse
OK, sorry for the misunderstanding. Yeah, try that and if this is still not working, I guess all you can do is try the same with other packages.