Note 5 Touch Screen Is Unresponsive To Fingers - Galaxy Note5 Q&A, Help & Troubleshooting

My Note 5 Touch Screen Is Unresponsive To Fingers it only respond to S Pen. I tried several restarts but nothing.
Please help!

I have the same problem .. unfortunately I was unable to fix it... so I changed my Note 5 for a Xiaomi mi5. It happened twice and the second time there was no coming back, the first time I was on MM and the second in Nougat custom. What you can do is to hold the power button and volume down button at the same time for 10 - 20 seconds then selecting power down It worked for me the first time, hope it works for you. This can also happen for water damage. Good luck!

m.usama said:
My Note 5 Touch Screen Is Unresponsive To Fingers it only respond to S Pen. I tried several restarts but nothing.
Please help!
Click to expand...
Click to collapse
Same thing happened to me after my Note 5 got wet by rain. It works only with the S pen. I tried to power down holding volume down and power button for 15-20 seconds and nothing. Another thread said factory reset and I tried that and still nothing. I'm sad because I love this phone and was working great until this.

teresitarn said:
Same thing happened to me after my Note 5 got wet by rain. It works only with the S pen. I tried to power down holding volume down and power button for 15-20 seconds and nothing. Another thread said factory reset and I tried that and still nothing. I'm sad because I love this phone and was working great until this.
Click to expand...
Click to collapse
Are you on MM or Nougat? there was a code you can dial in the phone to restart the digitalizer and it could work.. I don't remember the code though.. Lets find a solution this is bull****!

any solution yet?

TheIceDragon said:
Are you on MM or Nougat? there was a code you can dial in the phone to restart the digitalizer and it could work.. I don't remember the code though.. Lets find a solution this is bull****!
Click to expand...
Click to collapse
Everytimw you shutdown the the phone or the screen is timed out the digitizer turns off instantly so whenever next you turn on the phone the digitizer gets turned on as well as recallibrate itself if the digitizer was always on then we could have native double tap to wake!

resolvieron?

Try updating TSP using *#2663#.:angel:

Related

Power button problems

I can't see any similar problems on the forum, so can anyone help?
Yesterday my Kaiser's power button stopped working. In the middle of the day, not doing anything with it, installing anything or changing any settings. I took it out of my pocket and the screen was on with the power off dialog box showing (I normally keep it on standby in my pocket) The power button wouldn't put it into standby, and holding it wouldn't power it down. Intermittently the power off dialog appears on screen, if I click yes the device restarts (doesn't stay off). Everything else seems to work normally still. Soft resetting works normally. All the other buttons seem to work ok. I've tried a hard reset, but that made no difference.
Anyone else have anything like this?
no but i think ur power button seems to be stuck.. take it to ur local att store and see if they can help u out or try pressing and see it becomes unstuck.
omk298 said:
I can't see any similar problems on the forum, so can anyone help?
Yesterday my Kaiser's power button stopped working. In the middle of the day, not doing anything with it, installing anything or changing any settings. I took it out of my pocket and the screen was on with the power off dialog box showing (I normally keep it on standby in my pocket) The power button wouldn't put it into standby, and holding it wouldn't power it down. Intermittently the power off dialog appears on screen, if I click yes the device restarts (doesn't stay off). Everything else seems to work normally still. Soft resetting works normally. All the other buttons seem to work ok. I've tried a hard reset, but that made no difference.
Anyone else have anything like this?
Click to expand...
Click to collapse
I'm having the exact same problem right now. The power button definitely seems to be stuck. Can't figure out how to unstick it
About a week ago I had a similar problem.
The power button and the photo button stopped working. I couldn't turn the the device off or set it to standby.
Had to soft reset and after that it was ok again.
Draqula said:
About a week ago I had a similar problem.
The power button and the photo button stopped working. I couldn't turn the the device off or set it to standby.
Had to soft reset and after that it was ok again.
Click to expand...
Click to collapse
What do you mean by soft reset? Just pushing the little button at the botttom?
bTrizzy said:
What do you mean by soft reset? Just pushing the little button at the botttom?
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Click to collapse
Yep thats the ticket.
thetruth1985 said:
Yep thats the ticket.
Click to expand...
Click to collapse
Well that didnt work! Any other solution?
Is it possible to unmap the power button and map that question to another button???

Power button not working

Anybody having problems with the power button not working?
It doesn't work at all no matter how hard I push. At times it works without issue, other times I have to use the camera button to wake my phone.
Anyone else with this?
Defective unit.
me too!!!!
twistedh said:
Anybody having problems with the power button not working?
It doesn't work at all no matter how hard I push. At times it works without issue, other times I have to use the camera button to wake my phone.
Anyone else with this?
Click to expand...
Click to collapse
I have this problem just now..i asked my sister to call me to wake up my phone. I thought it was lagging. Turned out the power button is not working. I bought my phone almost three weeks ago...
Power button stopped working for me also
joannaricanaval said:
I have this problem just now..i asked my sister to call me to wake up my phone. I thought it was lagging. Turned out the power button is not working. I bought my phone almost three weeks ago...
Click to expand...
Click to collapse
xsoliman3 said:
Power button stopped working for me also
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Click to collapse
Did you both ever opened the phone, maybe for repair or the.prevoius owner? Maybe check the "outside" when opening phone (and removing LCD) many times the button flex cable gets damaged or get a small crack so it stop working after some time... The button flex is mounted very easily, maybe just need to get it back right into position and make sure it holds the contacts. The whole flex is just 6euro, repairing easy.. Just follow "ifixit"
✌
I had a problem with the power button on my phone recently. It was off, just like you describe, guys.
But the combination: power button + vol UP, to force a reboot of the phone worked and after booting, the button was working and the problem never occurred again.

htc on keeps resetting

My fathers HTC one keeps suddenly shutdding down in middle of boot! It suddenly happened and it is completely stock. I tried getting to recovery but it turna off a few seconds after!
It happened before but suddenly fixed for no reason!
kamranhaghighi said:
My fathers HTC one keeps suddenly shutdding down in middle of boot! It suddenly happened and it is completely stock. I tried getting to recovery but it turna off a few seconds after!
It happened before but suddenly fixed for no reason!
Click to expand...
Click to collapse
If it is completely stock, it seems to be a hardware problem. Either mainboard or a fault in power circuit. You should consider returning it for repair.
jotha said:
If it is completely stock, it seems to be a hardware problem. Either mainboard or a fault in power circuit. You should consider returning it for repair.
Click to expand...
Click to collapse
thanks for answers, after a little playing with it i don't have any idea how but it got to safe mod and was running ok, and when i rebooted it got stuck again, no idea how again it booted ok! this happened before but after a few seconds buttons blinked and a pop out said press and hold home button to restart and a count down for 3 seconds!
I guess the problem was with volume key/power button that got stuck !? because when i got into recovery and was fast enough to pres volume down the power button random ally worked ! after googling i got to phone but flashing bright light into sensors and covering it ! this is ridicules but worked few times and phone boots fine to OS with sensor covered! it turned off again after some time but i turned it on again with covering light sensor again and hasn't acted weird yet ! (my father also dropped hes phone and volume button place is damage a little)
this is the weirdest thing that ever happened to me why is it acting like that? he's phone is out of warranty so he can't do anything anyway!
kamranhaghighi said:
thanks for answers, after a little playing with it i don't have any idea how but it got to safe mod and was running ok, and when i rebooted it got stuck again, no idea how again it booted ok! this happened before but after a few seconds buttons blinked and a pop out said press and hold home button to restart and a count down for 3 seconds!
I guess the problem was with volume key/power button that got stuck !? because when i got into recovery and was fast enough to pres volume down the power button random ally worked ! after googling i got to phone but flashing bright light into sensors and covering it ! this is ridicules but worked few times and phone boots fine to OS with sensor covered! it turned off again after some time but i turned it on again with covering light sensor again and hasn't acted weird yet ! (my father also dropped hes phone and volume button place is damage a little)
this is the weirdest thing that ever happened to me why is it acting like that? he's phone is out of warranty so he can't do anything anyway!
Click to expand...
Click to collapse
As I said, it probably is defective. After the mentioned drop, something might be broken. The only way out will be repair service, warranty or not...
jotha said:
As I said, it probably is defective. After the mentioned drop, something might be broken. The only way out will be repair service, warranty or not...
Click to expand...
Click to collapse
ok thanks ! I guess i will try to revive it same way because i can't repair it here! I will see what revived it the next time
jotha said:
As I said, it probably is defective. After the mentioned drop, something might be broken. The only way out will be repair service, warranty or not...
Click to expand...
Click to collapse
It was just the power button its ok for now!

Screen Blackout!

Recently, I've noticed that my phone's screen completely blacks out while the phone is still working. So, if you plug in your charger, it'll play that charger connect notification sound if you use the fingerprint, it'll unlock the phone but nothing comes up on the screen. It'd be completely blacked out. This has happened to to me twice and has me got worried now. No matter for how long you hold the power button, nothing happens. Right now, it seems that the phone corrects the default by itself after leaving it aside for a good 10-15 minutes. Has anyone of you faced this?
Yep, unfortunately happens, though rarely . Mentioned in few other threads.
Happened to me thrice. Yesterday was the last go. You can reboot with Vol up + power.
It's an annoying bug, I'll admit that.
For me the same, two or three times last two weeks, I think some bug in Pie, because before there was nothing like thies
Gesendet von meinem Nokia 7 plus mit Tapatalk
Have had this phone since its release date here in UK (TA-1055) and have not experienced black screen or any other bug, except the non-appearance of Pie which has still not Ben released in UK OTA.
Sent from my Nokia 7 plus using Tapatalk
Experienced it thrice. The first time I experienced it was last August (Android 8.1 Oreo), then October and today. I didn't think this was the new Android 9 Pie's fault as I experienced it when my phone was on Android 8.1 Oreo. Also one thing I noticed is that even if the screen is not showing up, the touch controls are still active. So I managed to restart it normally my phone by press hold the power for a second and feel the default location of the restart.
schetz said:
Yep, unfortunately happens, though rarely . Mentioned in few other threads.
Happened to me thrice. Yesterday was the last go. You can reboot with Vol up + power.
It's an annoying bug, I'll admit that.
Click to expand...
Click to collapse
Thanks for the help man! I was frustrated with this bug and it kinda scares me.
edwaine said:
Experienced it thrice. The first time I experienced it was last August (Android 8.1 Oreo), then October and today. I didn't think this was the new Android 9 Pie's fault as I experienced it when my phone was on Android 8.1 Oreo. Also one thing I noticed is that even if the screen is not showing up, the touch controls are still active. So I managed to restart it normally my phone by press hold the power for a second and feel the default location of the restart.
Click to expand...
Click to collapse
Mine would just not restart. Or maybe I was touching the wrong portion of the screen... Afterall, it was all blacked out
Same, holding the power button vibrates the phone and touching the screen does make it vibrate sometimes, but Vol up + power does not do anything. Screen is still black.
K.singh said:
Mine would just not restart. Or maybe I was touching the wrong portion of the screen... Afterall, it was all blacked out
Click to expand...
Click to collapse
It happened to me last month for the very first time and hopefully will never again in future!
I can't recall if I was pressing the right key combination but for several times it would just vibrate and then nothing. I had to call customer care from my secondary device to check what can be done who were pathetic to tell me to take it to the nearest service center. Then, I eventually tried the Power button + volume up and then it rebooted and went back to normal.
I was so shook with this incident, I hope it never happens to anyone. I've been using this device since 7 months now and it never happened to me when on Oreo. This device is getting more and more pathetic with each new update!
Hi,
sorry for necromancing the thread. It happened to me today too, for the first time. If anyone else stumbles upon this thread, then this is absolutely easiest solution:
1, Hold down power button until it vibrates
2, The screen is black, but the touchscreen still works. The easiest one to touch is the power off button, because it is right next to the power button So simply tap on the display right next to your power button after you feel the vibration, and you will tap the power off button. Wait a few seconds, then hold power button again to turn the phone on again.
Same happens to me. I hold down the power button until it vibrates, release, take a deep breath, tap button again and it is back.
Happened to me as well ?
Hi,
I just bought this smartphone nokia 7 plus TA-1046 4G/64G dual sim. I could parameter it and after only 2 hours of use: total black-out! I could still feel vibrating keys despite the black screen. I ve been able to force the restart by pression power button + sound level up, but the screen remained desperately black. I tried to charge it well for 1 hour, same ****. Surprisingly, I removed the sim card and the SD card and It restarted normally.
Pretty scary! Will it happen again? What was the pb? A SD card conflict? Shall I format the SD card maybe? Or buy a top quality SD card? A sim card conflict? Shall I keep the phone or send it back to the shop?
Did anyone narrow down a potential SD card cause as well for this kind of glitch?
Thanks.
Arn
Happened to me also couple of times.
One time happened just before I wanted to show off my phone to my friend. I had to keep my phone in my pocket for like 10-15 minutes, lol, I was embarrassed because I praised this phone, and praised Android One, because he was considering this phone to buy, for at the end he went with the P20 Lite.
F***you HMD
Re happened again
Just 1 hour ago my nokia 7 plus re black out again! Had to wait 1 hour to re start it. Then, it worked 5 mins and black screen again. That s enough => I ll ask for a product return and refund.
Btw: i don't have blackout problem using daily N7p for 10months...
Have you guys tried formatting the phone ? I had clearing cache issues when I set font size and screen size small. It will clear the cache very slowly and eventually it will struck. But it was solved after I tried default font size and display size. Looks like every model got its own issues.
saltgirl said:
I set font size and screen size small
Click to expand...
Click to collapse
btw:from day one i have for small font&ui set in developtions "smallest width" to 505
k3dar7 said:
btw:from day one i have for small font&ui set in developtions "smallest width" to 505
Click to expand...
Click to collapse
I used to use 600dp for the tablet UI chrome. For easy tab switching.

Power button doesnt wake up the phone.

Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
rockz1991 said:
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
Click to expand...
Click to collapse
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
MrMike2182 said:
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
Click to expand...
Click to collapse
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
rockz1991 said:
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
Click to expand...
Click to collapse
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
MrMike2182 said:
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
Click to expand...
Click to collapse
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
rockz1991 said:
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
Click to expand...
Click to collapse
Since the factory reset didn't work, then unfortunately it really is a hardware issue.. I think you need a new screen..
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
stonedpsycho said:
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
Click to expand...
Click to collapse
Thanks stonedpsycho. I will have a look at it.

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