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EE UK Wifi Calling

Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.

I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake

Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?

Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake

Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.

Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.

Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.

UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
Click to expand...
Click to collapse
Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.

Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
Click to expand...
Click to collapse
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.

UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
Click to expand...
Click to collapse
Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.

[SM-N950F]: WiFi calling on oreo not working?

Have an unlocked SM-N950F BTU with a Vodafone UK SIM.
WiFi calling was working fine with 7.1.1, but after the Oreo upgrade no more.
I lost the setting after the upgrade and had to call vodafone to provision the option to my phone. I have the option under settings and it is enabled, but no WiFi calling.
Called vodafone and they say that they can't see the service being registered on their side. Tried disabled/re enable WiFi calling option on the vodafone app and no luck. Reset network settings and no luck. Shortcut Master Lite no longer works.
Any ideas? Am I the only one on this boat?

No you are most certainly are not the only one! I have been struggling with this myself. Many calls, messages and a visit to a Vodafone shop and I have got nowhere with them. Considering going to EE. I have tried:
Flashing to Vodafone CSC
Replacement SIM from Vodafone
Toggling Wifi setting in my vodafone website.
Asking Vodafone to send config messages
Texting 97888
Downgrading to Android 7.1.1 and fiddling with settings in shortcut master
None of this had made any difference. Note that wifi calling works instantly if I insert a 3 SIM.
Extremely frustrating.

Just a quick note to say that I finally got hold of someone at vodafone that understood the problem and was able to send me settings to enable wifi calling.

Thanks for sharing. Any chance you know what they did? Will give them a call this afternoon again. They said they would contact me in 24/48 hours and this was Monday. - nothing new here right?

Do you who you spoke to at vodafone who sorted the WiFi calling problem? Thanks

Still have an open case with them.

May update enabled WiFi calling on my SM-N950F/DS (T-Mobile)

I have an international (gold) unlocked dual SIM and I thought I was hallucinating today when my phone got the May Android update and suddenly there was an option for Wi-Fi calling in Phone settings. I didn't think it would work but it definitely is at least on T-Mobile as I see "T-Mobile WiFi Calling" when I pull down the notification shade and calls work in airplane mode (with WiFi on).
Super stoked as this definitely didn't work before. Anyone else see this?

Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked

Reaper1337 said:
Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked
Click to expand...
Click to collapse
Different device than my SM-N950F/DS. Samsung didn't enable WiFi calling in settings in the dial SIM model until now that is.

Good to know, thanks!

after updates it doesn't show on my call settings. did you do anything different?

WiFi calling?

Hi, I was wondering if WiFi calling is something that I can enable or do I have to get in touch with Motorola or my network provider (3 three UK)? I used to have it on my older phone (honor play) without having to change settings. It's the same network and same SIM.
Any help is appreciated
Thanks

You can turn it on in the expand settings of mobilnetwork.

minidiegi said:
You can turn it on in the expand settings of mobilnetwork.
Click to expand...
Click to collapse
I dont have that option

EE only
I have found out that it is only available on EE (UK) even though I had it on my old honor play,
must be an exclusivity with them or something,
kinda sucks but nothing I can do

Hello,
I have also Moto G7 plus and Vodafone CZ. Vodafone CZ supports WiFi calling but for the phones with their firmware. Since they have never sold this phone I can't get their firmware (because it doesn't exist) to activate WiFi calling. Is there any workaround on how to do it, please?
Thank you!

You can try:
Dial *# *#4636# *# * -- >Phone Information --> switch on 'WiFi Calling Provisioning'
This will more likely be greyed out if your carrier doesnt specifically offer/support the device your on. My carrier (Bell Canada) supports wifi calling, however ONLY on devices they sell, not brought into their network. So for me I can't enable it as they only support the G7 Play, not the plus. I called my carrier support and there was nothing they could do to force provisioning on there end, but may vary carrier to carrier. Its a pretty rediculous exclusivity thing, gives them a way to try and force your hand into buying a carrier specific device.

I have got the same when I dial *# *#4636# *# *. I can' turn it on Carrier said they can't help me.
Edit: for some reason I can't insert an image.

Question Not seeing Network Preference under Enable Wifi Calling Tmobile USA

Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA

rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.

graphreak said:
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.
Click to expand...
Click to collapse
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi

rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?

rogerga said:
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi
View attachment 5657751
Click to expand...
Click to collapse
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.

mici01 said:
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?
Click to expand...
Click to collapse
I move from a One Plus 6 - it had the options

graphreak said:
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.
Click to expand...
Click to collapse
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks

rogerga said:
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks
Click to expand...
Click to collapse
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)

graphreak said:
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)
Click to expand...
Click to collapse
Thanks - this code is what got me to where I am now . I think from other articles - the mbn config may require some tweaking - but it refuses to give me access to it when i use *#*#663368378#*#*

Same access issue here too.
Wish you luck.

Pinging to see if there is a soln. in future.