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Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.
I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake
Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?
Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake
Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.
Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
Click to expand...
Click to collapse
Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.
Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
Click to expand...
Click to collapse
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
Click to expand...
Click to collapse
Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.
I have an Unlocked variant which I purchased directly from Samsung.
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
tmobile phones have never displayed any VoLTE icons or notifications. Its carrier dependant on if they show it or not.
Unlocked US S10s has every Tmobile feature except Multiline Digits and probably their crappy RCS service
It's also missing the Tmo Video calling.
i have t mobile and always buy samsung international phones. volte, wifi calling,
video calling, and download booster usually dont work until i change the csc to tmo. i would think the ability to do so will be coming once the phone is rooted and out for a while.
Faizan S said:
I don't happen to see VOLTE settings in my mobile networks setting.
Is this normal? I have seen another user post a screenshot from his/her phone which shows VoLTE setting (Telcel network) which can be turned off or on,but my phone doesnt have that.
I am on Tmobile.
Click to expand...
Click to collapse
1. Normal. The icon is disabled, but the feature isn't.
2. Yes. Testing VoLTE is as simple as placing a call. Phones w/o VoLTE will drop to 3G/2G OR fail if LTE is the only signal avail.
3. VoLTE toggle is missing. I sent feedback to Samsung about this some time ago.
I still can't get wifi calling and volte to work here for me in the UK, do I need to do something? no options show up
salespalace said:
I still can't get wifi calling and volte to work here for me in the UK, do I need to do something? no options show up
Click to expand...
Click to collapse
Call your network provider and ask for the settings to be pushed to your phone.
They can't for some odd reason. maybe they're clueless
Hi, guys.
Just wondering if any of you have working VOLTE/WIFI calling on your Pixel 5.
I'm on Vodafone UK and none of these are working, I don't get the options for the two in Network settings.
Apparently, they are not provisioned ATM.
Have you had more luck with your operators?
Nightwish1976 said:
Hi, guys.
Just wondering if any of you have working VOLTE/WIFI calling on your Pixel 5.
I'm on Vodafone UK and none of these are working, I don't get the options for the two in Network settings.
Apparently, they are not provisioned ATM.
Have you had more lock with your operators?
Click to expand...
Click to collapse
all working for me on 3
Yeah, I had a feeling going with Vodafone is a mistake...
Working here with O2. They have a guide on the Vodafone website for the Pixel 4 so can't see why it doesn't work with the 5. https://deviceguides.vodafone.co.uk...ress the phone icon.&text=Press Wi-Fi calling.
Well, it's Vodafone. Apparently one of their geniuses has to add a line of code somewhere..
Anyway, the guide for P4 asks for activation from within the phone app's settings and the Wifi calling/Volte settings are missing from there on the Pixel 5.
On BT Mobile i have Wi-Fi calling after turning it on in the mobile network settings, the VoLTE option is also there, it is greyed out but set to the on position.
MrBelter said:
On BT Mobile i have Wi-Fi calling after turning it on in the mobile network settings, the VoLTE option is also there, it is greyed out but set to the on position.
Click to expand...
Click to collapse
No VoLTE, tried it whilst out and about and the call quality was terrible after being used to it for so long.
I'm on iD mobile who use Three. I can see that volte and wifi calling have been provisioned and i have the option for turning wifi calling on but can't see an option for turning volte on.
czm said:
I'm on iD mobile who use Three. I can see that volte and wifi calling have been provisioned and i have the option for turning wifi calling on but can't see an option for turning volte on.
Click to expand...
Click to collapse
Have you checked on the settings of the phone app?
Nightwish1976 said:
Have you checked on the settings of the phone app?
Click to expand...
Click to collapse
Yup been through all the options and can't see it!
It seems it's different for every operator, I can only suggest to give ID a phone call..
I'm on 3, have no issues at all
Wifi Calling
works on my P5, also a 3 user
option is found under Settings, Network and Internet, Mobile Network, Advanced, Wi-Fi Calling
I'm on Vodafone and I don't have settings for WiFi calling either. Funnily enough when I got text message from Vodafone to download internet settings they didn't even have the pixel 4a/ 4a 5g or 5 on there.. so that's probably why people on Vodafone can't enable it because Vodafone themselves haven't added the phones on for WiFi calling
https://deviceguides.vodafone.co.uk/google/?type=all&topic=turn-wi-fi-calling-on-or-off
Check out this thread on Vodafone forum, will try it myself and see if it works
https://forum.vodafone.co.uk/t5/And...-be-provisioned-for-WiFi-calling/td-p/2671277
---------- Post added at 08:37 PM ---------- Previous post was at 08:04 PM ----------
Okay so update for Vodafone users, I got it working.
Following the second link above, 1. Go into Vodafone app and turn off WiFi calling, restart phone. 2. Go back into Vodafone app and turn back on WiFi calling (wait for 3/5 minutes and then restart phone again (you should receive a text from Vodafone saying it's enabled on your account). 3. Go to call app > settings> calls>WiFi calling>enable.
It also shows on networking settings in advanced now too.
Now I'm connected to WiFi calling, hope this helps Vodafone users
Nvm
Nightwish1976 said:
I'm one of the persons that posted on that thread .
It works for me now. Just try the following:
On MyVodafone app, disable wifi calling and immediately restart the phone. Then enable it again and immediately restart the phone. The Wifi calling settings should appear on Settings/Network and Internet/Mobile network (Vodafone)/Advanced.
At least they have in my case.
Click to expand...
Click to collapse
Well thank you in that case, resolved that issue easily
Happy to help, it's fkin frustrating to be in your house with only edge signal, hardly able to have a phone conversation, waiting for Vodafone to do its job.
MrBelter said:
No VoLTE, tried it whilst out and about and the call quality was terrible after being used to it for so long.
Click to expand...
Click to collapse
What an arse i am, turns out the other caller was using their phone on speakerphone, made a few calls since and VoLTE is working just fine on BT Mobile.
Neither is working for me as well, but was working fine on my old phone.
What I noticed on my device is that it came from Google with the "KDDI only" build on it(see https://forum.xda-developers.com/pixel-5/help/kddi-variant-t4178033), which I suspect might be related to the issue.
BtbN said:
Neither is working for me as well, but was working fine on my old phone.
What I noticed on my device is that it came from Google with the "KDDI only" build on it(see https://forum.xda-developers.com/pixel-5/help/kddi-variant-t4178033), which I suspect might be related to the issue.
Click to expand...
Click to collapse
I don't think so. The model of my phone is RD1A.200810.021.A1. Let me guess, is this the same as yours?
PS: what network are you on?
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.
graphreak said:
Hello, I'm using a 11T Pro Dual SIM India model with India SIM in Slot 1 and TMO SIM in Slot 2.
I have not found the specific setting to make Wifi Calling "Preferred" but, my phone does indicate Vo WiFi even when I have Wifi connected and Mobile Data turned on too once Wifi Calling is enabled as below.
Apparently the Voice Over WiFi Settings (at least here on my phone) only show up for SIM 1, does not show for SIM 2.
Attached are sample screenshots where the Settings are under SIM 1.
Steps to get there-
Settings > SIM cards & mobile networks > Click on SIM 1
All the way down, last Setting is "Wi-Fi Calls" to enable "Make calls using Wi-Fi".
Hope this helps.
Click to expand...
Click to collapse
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi
rogerga said:
Hello
I just got this phone and set it up. Its a Global version 13.0.4 SKDMIXM.
I am on TMoblie USA - the phone is working great on LTE and 5G .
I am not able to see the Network preference under wifi calling where is can select Prefered Wifi Calling.
It appears that its running on default Prefered Cellular - because I can only see the VoLTE symbol on top.
Can someone help me in fixing this configuration to select Prefered Wifi Calling ? TIA
Click to expand...
Click to collapse
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?
rogerga said:
Thanks - I saw a post that had this diagram - In my case it has defaulted to
prefered cellular - so i dont get VoWifi
View attachment 5657751
Click to expand...
Click to collapse
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.
mici01 said:
Operators can disable this menu if they want to lock you onto Wifi preferred or cellular preferred. Does this only happen with this phone or does it also happen with the SIM in another Android phone?
Click to expand...
Click to collapse
I move from a One Plus 6 - it had the options
graphreak said:
There's a possibility of TMO-US not supporting WiFi calling on the Xiaomi 11T (Global), perhaps.
Although, I have been using various Unlocked phones (Nokia & Samsung) on TMO-US for the past few years & have practically never had issues with WiFi calling on any. Shall have to test it once I'm back. Won't be for some time.
Is your phone on the latest firmware? Try updating it to check if there's a new update available
which hopefully can solve your issue.
Couple of options to test, in case you have not already tested them-
a) leave WiFi Calling Enabled then disable the VoLTE feature and check if WiFi calling works?
b) disable Mobile Data, WiFi Calling enabled with WiFi connected and check if WiFi Calling works.
c) some users have had to ensure their E911 address is correctly in place on the TMO account too.
Click to expand...
Click to collapse
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks
rogerga said:
I had a working One Plus 6 - so I know TMO has VoWifi - I use it a lot due to poor reception at home .
The current workaround to force VoWIFI is
Turn On Airplane MOde
Turn ON WiFi only
then it works in VOWIFI with out any issues
I know I am missing a menu Item that can toggle this setting . I would prefer having that setting but its not a breaker for now . The phone works with all the Network features of TMO , LTE , 4G , 5G etc . No visual voicemail thats all.
Thanks
Click to expand...
Click to collapse
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)
graphreak said:
Perhaps you might want to give this a try-
Phone Dialer- *#*#86943#*#* VoWiFi carrier check disable
From here- https://forum.xda-developers.com/t/wifi-calling-volte-on-mi-9.3917887/
(or here too https://www.hardreset.info/devices/xiaomi/xiaomi-mi-11/codes/)
Click to expand...
Click to collapse
Thanks - this code is what got me to where I am now . I think from other articles - the mbn config may require some tweaking - but it refuses to give me access to it when i use *#*#663368378#*#*
Same access issue here too.
Wish you luck.
Pinging to see if there is a soln. in future.