Database Develop

For Anyone Who Ordered Direct from Samsung

I just got off the phone with a kind woman over at Samsung regarding my pre-order, placed on the 3rd of this month. I was simply asking her -- considering both t-mobile and verizon have begun charging/shipping phones -- whether or not I should stick with my order at Samsung directly, or cancel it and go through my provider (Verizon... I know).
She very warmly told me, that Samsung would not be shipping phones until mid-September... I got a little worked up at this point and said "excuse me? I ordered this on the pretense that it would be shipped AT THE LEAST by the 19th" to which she fumbled around for a bit and told me that, "No dear, all Samsung orders are going out mid-September."
Suffice to say - this was rather surprising news and I'm pretty damned upset about it. I think I'll be going ahead and cancelling my order and walking into a store on Friday.
Just a heads up to anyone else waiting (if anyone else is waiting) on Samsung direct.
ETA - I didn't mean to post this in the T-mobile section - my apologies!!

Chikenbok said:
I just got off the phone with a kind woman over at Samsung regarding my pre-order, placed on the 3rd of this month. I was simply asking her -- considering both t-mobile and verizon have begun charging/shipping phones -- whether or not I should stick with my order at Samsung directly, or cancel it and go through my provider (Verizon... I know).
She very warmly told me, that Samsung would not be shipping phones until mid-September... I got a little worked up at this point and said "excuse me? I ordered this on the pretense that it would be shipped AT THE LEAST by the 19th" to which she fumbled around for a bit and told me that, "No dear, all Samsung orders are going out mid-September."
Suffice to say - this was rather surprising news and I'm pretty damned upset about it. I think I'll be going ahead and cancelling my order and walking into a store on Friday.
Just a heads up to anyone else waiting (if anyone else is waiting) on Samsung direct.
ETA - I didn't mean to post this in the T-mobile section - my apologies!!
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Click to collapse
I had also preordered the Coral Blue Note 7 directly from samsung.com and chose T-Mobile as the carrier. After reading your post, I called up samsung customer service too and they told me that those that preordered will be receiving the first batch before August 19th. I'm not sure if its just a T-Mobile thing though, since I see that you ordered from Verizon. Maybe you should try calling Verizon too to verify this information before you cancel.

I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
BTW I also went with coral blue, ordered on 8/3
Sent from my HTC6545LVW using Tapatalk

The difference is a carrier branded model vs an unlocked intl model...might be worth the wait to get an unlocked exynos next month than a carrier branded and bootloader locked device now (or within days...)
Sent from my SM-N920T using Tapatalk

Rx8Driver said:
The difference is a carrier branded model vs an unlocked intl model...might be worth the wait to get an unlocked exynos next month than a carrier branded and bootloader locked device now (or within days...)
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Yeah I'm realizing that now after I pre-ordered with a presumption that it would be unlocked. I cannot stand a locked bootloader with no root. Going to return it take a $50 hit for a restocking fee lick my wounds wait 2-3 weeks for the international version to come out.. they have them on Amazon already for $980 but you can't order until August 31st. I guess I'll play with this for 2 weeks before I return it cuz I'm getting charged $50 either way for a restocking fee whether I open the box or not... Plus China is getting a version with 6 gigabytes of RAM and 128 gigabytes of storage. That's what we were supposed to get the begin with from what I understand I've been waiting a year for this. I love the Note line..I have owned every Note ever made... in the last few years it feels like they add one thing and take away two! Samsung needs to be Samsung not copy or emulate Apple.. and also listen to the people because in the end it's us who spend our hard-earned money to buy these products they are now costing upwards to $1,000....if they don't... then I'll have to hit the lottery and start my own phone company with an S Pen...I'll call it Snapple....hahaha
Chikenbok said:
I actually called back a couple of times to get some kind of statistical honesty... Yeah I know.
Finally I spoke to someone high enough up the ladder who said, "the only people who know when the phones from Samsung will ship, are the corporate execs. Despite what anyone tells you, only carriers can release early, as the manufacturer, we just wait. However, if you did preorder early, you will get your phone around the 19th as we've been told."
It only took me 5 phone calls to get some honesty... Albeit bizarre honesty. ALL I WANTED WAS TO HEAR 'Hey man, I'm gonna ship your phone on Monday!"
BTW I also went with coral blue, ordered on 8/3
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Sent from my SM-T713 using XDA-Developers mobile app

DionWhite33 said:
Yeah I'm realizing that now after I pre-ordered with a presumption that it would be unlocked. I cannot stand a locked bootloader with no root. Going to return it take a $50 hit for a restocking fee lick my wounds wait 2-3 weeks for the international version to come out.. they have them on Amazon already for $980 but you can't order until August 31st. I guess I'll play with this for 2 weeks before I return it cuz I'm getting charged $50 either way for a restocking fee whether I open the box or not... Plus China is getting a version with 6 gigabytes of RAM and 128 gigabytes of storage. That's what we were supposed to get the begin with from what I understand I've been waiting a year for this. I love the Note line..I have owned every Note ever made... in the last few years it feels like they add one thing and take away two! Samsung needs to be Samsung not copy or emulate Apple.. and also listen to the people because in the end it's us who spend our hard-earned money to buy these products they are now costing upwards to $1,000....if they don't... then I'll have to hit the lottery and start my own phone company with an S Pen...I'll call it Snapple....hahaha
Sent from my SM-T713 using XDA-Developers mobile app
Click to expand...
Click to collapse
Lol here's the deal- money talk and sh*t walks. Samsung will make WAY more money from idiots who haven't a clue what a bootloader even is thru samsung pay alone than what they'd lose if EVERY XDA member who's ever registered decided not to buy because of it...it's a no brainer for them. And as much as I've loved my Note devices (all of them since the N2) it's a real kick in the teeth smh makes me not want to buy one at all smh except I'll just wait on the 930F or get the Chinese 6gb model imported and activate on BYOD...
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PSA For Note 7 Owners On JUMP

Hi All,
I called T-Mobile today trying to find out what I can do with my "recalled" Note 7. I had ordered replacements over the phone and today was my last day to carry out the exchange at a store. I've had no problems with the 4 of them in my house. I was denied the exchange for the replacement Note 7 at the store. And somehow was also denied a refund/exchange for a different phone.
On the first try with customer service they connected me with an account specialist. She told me that the phone had been completely pulled from their inventory. As of today, the 10th of October the phone is no longer for sale. Even the replacement Note 7's were recalled. But here's the worst news for everyone who wants to keep the phone. She told me that as part of the recall I had to bring the phone back. I asked her about keeping it then using a JUMP upgrade when a newer phone came out. She informed me that they wouldn't accept the phone for trade in because sales were fully halted and customers have an opportunity to return their device.
So you're pretty much stuck with the phone and unable to have a phone to trade in, should you keep your Note 7. We can of course return the phone for a full refund and get something else. I'm eyeing the S7 Edge for the water resistance and the Micro SD cards I got from Samsung.I really didn't want to let this phone go, but I'm paying for JUMP (the very first one when they started the Uncarrier movement) and would like to be able to trade my phone in for the latest and greatest. I hope this helps you ease our concerns about JUMP and the Note 7.
TL;DR: You can't keep your Note 7 if you plan on upgrading to a new phone on JUMP. They won't accept it as a trade in because they're giving you a "choice" of getting a refund and getting another phone.

Hiya Buddy said:
Hi All,
I called T-Mobile today trying to find out what I can do with my "recalled" Note 7. I had ordered replacements over the phone and today was my last day to carry out the exchange at a store. I've had no problems with the 4 of them in my house. I was denied the exchange for the replacement Note 7 at the store. And somehow was also denied a refund/exchange for a different phone.
On the first try with customer service they connected me with an account specialist. She told me that the phone had been completely pulled from their inventory. As of today, the 10th of October the phone is no longer for sale. Even the replacement Note 7's were recalled. But here's the worst news for everyone who wants to keep the phone. She told me that as part of the recall I had to bring the phone back. I asked her about keeping it then using a JUMP upgrade when a newer phone came out. She informed me that they wouldn't accept the phone for trade in because sales were fully halted and customers have an opportunity to return their device.
So you're pretty much stuck with the phone and unable to have a phone to trade in, should you keep your Note 7. We can of course return the phone for a full refund and get something else. I'm eyeing the S7 Edge for the water resistance and the Micro SD cards I got from Samsung.I really didn't want to let this phone go, but I'm paying for JUMP (the very first one when they started the Uncarrier movement) and would like to be able to trade my phone in for the latest and greatest. I hope this helps you ease our concerns about JUMP and the Note 7.
TL;DR: You can't keep your Note 7 if you plan on upgrading to a new phone on JUMP. They won't accept it as a trade in because they're giving you a "choice" of getting a refund and getting another phone.
Click to expand...
Click to collapse
Wow, didn't think about that. Not sure what I'm gonna do, however historically I've kept all my Notes (2,3,4). Choices, choices.....hmmm

Wow!

Reps really don't know what they are talking about either.
If I would you, I would screenshot your post and post it to the twitter handle. Tag @JohnLegere and @Tmobilehelp and see if they would comment on this.

I'm not sure about a regular CS representative. But she was an account specialist. They are the ones with the power to make any changes to your account right away. I've had them do it before where a store messed up my JUMP upgrades and changed all the lines to JUMP 2 as opposed to the original JUMP. It took over an hour to get ahold of them that time, but the process was painless as soon as I got on the phone with them. They even credited me the EIP I owed on 4 phones because they were out of my hands and hadn't been processed yet, but the charge was on the bill. It happened again today, I had been credited for 3/4 phones and was still charged an EIP on the 4th phone, despite sending out all 4 of them on the same day. She credited the amount due and my bill was reduced.

I didn't get the Note 7 off of Jump! but if I understand the policy correctly, then this pretty much pays off Jump for you and gets you off the contract, which is great.
Right now you're paying the EIP monthly for the Note 7. Why don't you just pay off the Note 7 completely today, and then return the Note 7 device for the full refund. Doesn't that make you finished with the jump contract and free to get non-carrier phones like the Pixel? It also means you paid less overall since they bought back your first Jump phone for half the price, so you only paid half price for the phone before the note 7 overall which is a great deal.

No idea why that would be a surprise, or a wow moment. T-Mobile doesn't want to have any inventory of a phone they can not, not allowed to sell.
Makes my note 5 all the more the superior device lol.

Add into the fact that JUMP is also INS and if you break it, you're probably NOT going to get a repair. At least it is if you're on the original JUMP program.

This doesnt come as a surprise.
Once they cancel or recall a phone its obvious you cant use it as a JUMP device.

twe90kid said:
Reps really don't know what they are talking about either.
If I would you, I would screenshot your post and post it to the twitter handle. Tag @JohnLegere and @Tmobilehelp and see if they would comment on this.
Click to expand...
Click to collapse
Don't waste your time at the @Tmobile account. I spent six days there getting lied to trying to get assistance on a loaner for the first Note 7 recall. Go right to John Legere's Twitter feed. I got an almost immediate response.
Maybe if his executive staff gets pestered enough, he'll fix his ****ty customer service.

I always got almost immediate answers from @Tmobilehelp .
Sent from my SM-N930T using Tapatalk

Has there been any date published on how long we have to exchange it? I purchased one after they went back on sale and was wondering if I'm able to hold on to it until the new LG V20 is released.

MasterKaiser said:
Has there been any date published on how long we have to exchange it? I purchased one after they went back on sale and was wondering if I'm able to hold on to it until the new LG V20 is released.
Click to expand...
Click to collapse
Same here. Have this phone for only one day. I will return it ASAP before I get too attached.

If that is indeed the case (per what the OP said), then T-Mobile can't charge you the monthly charge for the Note 7. Which means, when you're ready to JUMP, you won't need to turn anything in.. you just get the new phone and start your new lease. IMO

I had posted a separate thread on this yesterday. Those of us that used JUMP! to upgrade our Note 5 phones are taking it in the shorts here. I had paid off half of that phone, paid $69 for the upgrade to Note 7, Paid a month or so on the Note 7 itself, and now I lose all of that money since I have to get another (non-flagship) phone. If I want to stay on the Note lineup, I have to go back to the Note 5, starting over on payments and losing not only the 12 months of payments, but also the upgrade taxes and fees to go to the Note 7.
Sucks!

Does this apply to JOD also?

so will we get to keep our note 7 for free?!

I tweeted John and TmobileCS said All phones can be returned for a refund including purchased accessories.

KJThaDon said:
Does this apply to JOD also?
Click to expand...
Click to collapse
from what I was just told apparently not but I was also told the first JUMP! program wont be affected either. You can JUMP whenever you want without a penalty but again different CS different answer

I called about the JOD this morning. We switched to T-Mobile in January and I had the Note 5, then went to the S7 Edge when it came out, then went to the Note 7 (back to an S7 edge and back to the new and improved explosive Note 7). I want to get this turned in because it has got hot a couple of time while charging. However I want the V20 so I wanted to make sure that if I go in now and get the V10 that I will still be able to Jump to the V20 when the pre order comes out next week. I was told there will be no issue with that, at this point T-Mobile just wants their customers safe. So I am heading in after work to switch out our two Note 7s for V10's and then pre ordering V20's next week.

Was at the T-MOBILE store when...

I was at the T-MOBILE store today in NY inquiring about the S7 edge when a gentle walked in and asked if they were still selling the note 7. To my surprise the employee said yes. She did tell him to not let it charge past 60% and if it feels like it's over heating that he can bring it in and exchange if for another phone.
I wanted to get the note 7 but amid this disaster regarding the second recall I thought it was irresponsible for T-Mobile to sell any more of them. Have we been so brainwashed by the media that the battery exploding is only happening to a small percentage of the note 7 out in the wild. When he asked and she said yes, I'll admit I was tempted to see if I could be one of the lucky ones to get a non defective note 7 bit then i came back to reality and said the headache is not worth the reward.
What gives T-MOBILE and why don't you have the damn pixel in your store? You know sometimes I wonder! It would've been a perfect landing spot regardless of what happened to the note 7!

saco274 said:
I was at the T-MOBILE store today in NY inquiring about the S7 edge when a gentle walked in and asked if they were still selling the note 7. To my surprise the employee said yes. She did tell him to not let it charge past 60% and if it feels like it's over heating that he can bring it in and exchange if for another phone.
I wanted to get the note 7 but amid this disaster regarding the second recall I thought it was irresponsible for T-Mobile to sell any more of them. Have we been so brainwashed by the media that the battery exploding is only happening to a small percentage of the note 7 out in the wild. When he asked and she said yes, I'll admit I was tempted to see if I could be one of the lucky ones to get a non defective note 7 bit then i came back to reality and said the headache is not worth the reward.
What gives T-MOBILE and why don't you have the damn pixel in your store? You know sometimes I wonder! It would've been a perfect landing spot regardless of what happened to the note 7!
Click to expand...
Click to collapse
That T-Mobile employee was probably just an overworked, underpaid, and uninformed sales clerk. He/she could care less if you got a Note 7 or not.
The Pixel is a Verizon "exclusive". That's how the carrier system works in the US and it sucks. The rest of the world has electronic stores like Best Buy or OEM stores like Apple/Samsung/Microsoft where you can get your phones without dealing with carriers. You just buy a SIM of whichever carrier you want and pop a sim in, or you go into a carrier store to get your line, and they have no way to dictate to you what phones you can use.

Your probably right about there clerk but I hope the person who wanted is aware of what's happening, how could he not be. Also, I know I can take a Google purchased pixel and use it at T-MOBILE but it just seemed like the logical carrier that it should be on given how rapidly TMo has grow in the last few years. So would tmo sell the now 7 if someone wanted it? Would there be support for it?
Sent from my SM-N920T using Tapatalk

This ^&%$$%^ sucks man. Really sucks. I love my Note 7 but at this point I now feel I no longer have a choice now but to return it. Just heard the news about the DOT that there is a full ban now. You can be jailed and even fined now for trying to travel with it

harveydent said:
That T-Mobile employee was probably just an overworked, underpaid, and uninformed sales clerk. He/she could care less if you got a Note 7 or not.
The Pixel is a Verizon "exclusive". That's how the carrier system works in the US and it sucks. The rest of the world has electronic stores like Best Buy or OEM stores like Apple/Samsung/Microsoft where you can get your phones without dealing with carriers. You just buy a SIM of whichever carrier you want and pop a sim in, or you go into a carrier store to get your line, and they have no way to dictate to you what phones you can use.
Click to expand...
Click to collapse
The pixel appears to be a tesla exclusive in Australia. Also you can buy unlocked phones at Best buy stateside. Or Amazon, or eBay, or expansys usa, the list goes on.
---------- Post added at 04:00 PM ---------- Previous post was at 03:57 PM ----------
saco274 said:
Your probably right about there clerk but I hope the person who wanted is aware of what's happening, how could he not be. Also, I know I can take a Google purchased pixel and use it at T-MOBILE but it just seemed like the logical carrier that it should be on given how rapidly TMo has grow in the last few years. So would tmo sell the now 7 if someone wanted it? Would there be support for it?
Click to expand...
Click to collapse
The note 7 isn't for sale, did you see the purchase from beginning to end?
That sales person seems like an idiot because the Note 7 has been a huge goat rope for every carrier, if they don't know by now they shouldn't be selling it they might need a new line of work.

I did not see the sale I was just listening. I don't know if it happened to be honest with you.
Sent from my SM-N920T using Tapatalk

saco274 said:
Your probably right about there clerk but I hope the person who wanted is aware of what's happening, how could he not be. Also, I know I can take a Google purchased pixel and use it at T-MOBILE but it just seemed like the logical carrier that it should be on given how rapidly TMo has grow in the last few years. So would tmo sell the now 7 if someone wanted it? Would there be support for it?
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I've only been on T-Mobile for a couple of months but I don't see any history of them carrying the Nexus phones.

douger1957 said:
I've only been on T-Mobile for a couple of months but I don't see any history of them carrying the Nexus phones.
Click to expand...
Click to collapse
They carried the nexus 4. Also charged 150 more than the Google play store but you could pay on installments

pcriz said:
They carried the nexus 4. Also charged 150 more than the Google play store but you could pay on installments
Click to expand...
Click to collapse
I read somewhere recently where the exclusive Verizon has to the Pixel may be short lived. I don't know that's because Google sees an opening with the Note 7 debacle to get their phone a broader customer base or whether that was part of the original agreement.
I'm keeping my Note 7 until at least the V20 comes out. It's the closest thing feature wise to the Note 7. I'd go Pixel in a New York minute if it had SD card capability.

Yeah I think I'm going with the V20. I just don't see the justification on spending $900 on the pixel right now. I'm going to wait for the 2nd pixel. Maybe TMo will cough up the loot to get it in there stores.
Sent from my SM-N920T using Tapatalk

douger1957 said:
I read somewhere recently where the exclusive Verizon has to the Pixel may be short lived. I don't know that's because Google sees an opening with the Note 7 debacle to get their phone a broader customer base or whether that was part of the original agreement.
I'm keeping my Note 7 until at least the V20 comes out. It's the closest thing feature wise to the Note 7. I'd go Pixel in a New York minute if it had SD card capability.
Click to expand...
Click to collapse
Yeah im still pondering on the Pixel but the new name doesn't fool me. Never been super happy with Nexus batteries or cameras and every nexus phone had the best camera ever if you asked Google. Much like they are saying with the Pixel now.
Problem is unless you preorder you have to buy the 120 vr. I also need Wi-Fi calling at home :-/
I'd give up my card for a 128gb phone. I'm interested in the battery on the LG though.

pcriz said:
Yeah im still pondering on the Pixel but the new name doesn't fool me. Never been super happy with Nexus batteries or cameras and every nexus phone had the best camera ever if you asked Google. Much like they are saying with the Pixel now.
Problem is unless you preorder you have to buy the 120 vr. I also need Wi-Fi calling at home :-/
I'd give up my card for a 128gb phone. I'm interested in the battery on the LG though.
Click to expand...
Click to collapse
I've got over 128 GB of music on that free 256 GB card that I got with the Note 7. With the V20 and it's supposed audio quality, I could load more .flac music up.
Then again, I could keep the S7 Edge they sent me as a loaner for the first recall. It shows as paid up on the T-Mobile website. It would work with the VR I claimed as part of that deal. Then again, I don't have the morals of an alley cat.

douger1957 said:
I read somewhere recently where the exclusive Verizon has to the Pixel may be short lived. I don't know that's because Google sees an opening with the Note 7 debacle to get their phone a broader customer base or whether that was part of the original agreement.
I'm keeping my Note 7 until at least the V20 comes out. It's the closest thing feature wise to the Note 7. I'd go Pixel in a New York minute if it had SD card capability.
Click to expand...
Click to collapse
Might as well get an iPhone, they're doing the same thing: Charging too much (price) for too little (features). No way I'm buying that crap!

RaymondPJR said:
Might as well get an iPhone, they're doing the same thing: Charging too much (price) for too little (features). No way I'm buying that crap!
Click to expand...
Click to collapse
Yeah man, I'm looking at what is offered and for that price I got so much more on the N7 and it's depressing. Also why the hell would you only offer 32 and 128gb.
The price makes it very hard to justify.

past and current Note 7 users, Samsung is offering $450 "appreciation"

I'd also love to see a discussion started on the best deals, and ways to stack offers.
anyway, here's the deal Samsung is offering, if you owned a Note 7, and signed into a Samsung account on it, using your old email address you'll get a special "fan appreciation" offer.
(They will want you to trade in a phone still)
https://promos.samsungpromotions.com/note7loyalty/Mobile
another thing for Note 7 users, if you still have your Note 7, (as I do) you can still return your Note 7 for full price, plus a discount insensitive towards your next Samsung phone.
https://pages.samsung.com/us/note7/recall/index.jsp
(if anyone knows how this works with phones bought from 3rd party vendors like Clove or eBay, please share your experience)

soraxd said:
I'd also love to see a discussion started on the best deals, and ways to stack offers.
anyway, here's the deal Samsung is offering, if you owned a Note 7, and signed into a Samsung account on it, using your old email address you'll get a special "fan appreciation" offer.
(They will want you to trade in a phone still)
https://promos.samsungpromotions.com/note7loyalty/Mobile
another thing for Note 7 users, if you still have your Note 7, (as I do) you can still return your Note 7 for full price, plus a discount insensitive towards your next Samsung phone.
https://pages.samsung.com/us/note7/recall/index.jsp
(if anyone knows how this works with phones bought from 3rd party vendors like Clove or eBay, please share your experience)
Click to expand...
Click to collapse
What country is offering such a discount? Not a word of it in Southern Europe and I owned both Not 7's
Ryland

soraxd said:
I'd also love to see a discussion started on the best deals, and ways to stack offers.
anyway, here's the deal Samsung is offering, if you owned a Note 7, and signed into a Samsung account on it, using your old email address you'll get a special "fan appreciation" offer.
(They will want you to trade in a phone still)
https://promos.samsungpromotions.com/note7loyalty/Mobile
another thing for Note 7 users, if you still have your Note 7, (as I do) you can still return your Note 7 for full price, plus a discount insensitive towards your next Samsung phone.
https://pages.samsung.com/us/note7/recall/index.jsp
(if anyone knows how this works with phones bought from 3rd party vendors like Clove or eBay, please share your experience)
Click to expand...
Click to collapse
Duplicate thread.
Already a thread about this made days ago in the News and discussion forum....

what's the link to that other thread?
I clicked on that loyalty link, they didn't required my proof of purchase on note7. maybe they already have my info when I returned note7 on the recall. I bought my note7 on swappa. com kinda like eBay.
I just ordered att note8 for 573$ total with taxes and shipping included. I trade in my old freedompop iphone5 for 200 off. former note7 user get another 225 off.

If you used the same email on that link that you used when you bought and or returned your Note 7, they will already have your info. That being said, they are giving $425 and I did not see a place to return the Note 7 for the $425 although in another thread someone said if you call Samsung you can get them to allow you to return the Note 7 if you still have it.

Australia are thinking about honoring the discount. I called them the other day to ask and they rang back to confirm my details and said there would be an announcement soon. Hopefully they will finally give back to the Aussies who were burned (literally) by the Note7 debacle. But im not holding my breath if anything it will be a token effort.

Samsung is a friggin joke - the exchange and recall was a catastrophe in Germany (I had to wait until end of December to get my money back) and they offer 0 benefits for Note 7 owners. Nothing, nada.
I find this behaviour seriously terrible, not only did the consumers in the US get a goodie for their trouble with the Note 7 (we got NONE - yet I had to drive to the post office several times and had to take time off from work to get the damn thing picked up, twice).
I am not sure if I will buy a Note 8 again from this crappy company, not after many of us here got shafted without a any kind of appreciation or sorry from their side.

netnerd said:
what's the link to that other thread?
I clicked on that loyalty link, they didn't required my proof of purchase on note7. maybe they already have my info when I returned note7 on the recall. I bought my note7 on swappa. com kinda like eBay.
I just ordered att note8 for 573$ total with taxes and shipping included. I trade in my old freedompop iphone5 for 200 off. former note7 user get another 225 off.
Click to expand...
Click to collapse
So this worked with an iPhone 5.

flintston314 said:
Samsung is a friggin joke - the exchange and recall was a catastrophe in Germany (I had to wait until end of December to get my money back) and they offer 0 benefits for Note 7 owners. Nothing, nada.
I find this behaviour seriously terrible, not only did the consumers in the US get a goodie for their trouble with the Note 7 (we got NONE - yet I had to drive to the post office several times and had to take time off from work to get the damn thing picked up, twice).
I am not sure if I will buy a Note 8 again from this crappy company, not after many of us here got shafted without a any kind of appreciation or sorry from their side.
Click to expand...
Click to collapse
Same in the UK. Not many made it to Europe so I would have thought it would be a great way for cheap good will. But alas nothing.

Yeh, thats what I would have done, but Samsung values US customers a lot higher than European customers.

Well as I thought Samsung in Australia have only offered a token refund of $250 but only to people who purchased directly through Samsung. Aparently I dont qualify because I bought it from a carrier (Telstra) AND TELSTRA are completely ignoring their customers and are offering NOTHING to replace the handset when previously they were giving an inferior S7 for them. Im not happy at all with Telstra they are being SCUM about it.

Very tempted for the Best Buy offer + my birthday coupon, but is it worth it?

I got my Note 8 last year through Best Buy with Verizon, and there was a sweet promotion that pretty much rendered my Note 8 to only cost $306 by the end of my two year device payment plan. It's my main phone use of today.
About 3 weeks ago, I found someone selling a Galaxy S8+ of a few month's use with LOTS of charging accessories for only $200! I went to pick that up because it was such a steal and it would be cool to have a backup phone to say the least.
So now it's the month of August, and Best Buy awarded me a 10% off coupon on select items. Apparently, it works for the Note9! And the trade in they're offering is $450 for an S8+/Note8 towards the new Note9. So $100 off + $450 = $550 off a $1000 smartphone! And if I am able to sell the AKG headphones, this new phone is practically a few hundred dollars!
But then I'm thinking to myself...is it really worth it to switch to the Note 9 as my main? I can sell away my Note8 for extra money back in this overall "dilemma" and I'll just continue to make payments as if nothing happened because I doubt Verizon will know whether I have the phone on hand or not. lol
What do you guys think? I have until Thursday evening to jump in on this. Is this worth it for the amazing deal I've found here?

Some speculation, but the terms on the Best Buy trade-in offer mention it's via a gift card and coupon. I'm not familiar with how Best Buy applies coupons, but it could be that the two coupons might not stack if this is the case... unsure. Otherwise, I think it's a decent deal, yes.

vacaloca said:
Some speculation, but the terms on the Best Buy trade-in offer mention it's via a gift card and coupon. I'm not familiar with how Best Buy applies coupons, but it could be that the two coupons might not stack if this is the case... unsure. Otherwise, I think it's a decent deal, yes.
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I was on chat with a Best Buy representative last night for an hour to verify everything, and he told me to keep screenshots and come into the store to place the order while having them process the trade in so it would all work.

A Note 9 for sub $600.00 is worth it, just from a math perspective.
Here is the breakdown you provided. You paid $350(Note 8) + $200(S8+) = $550 All-in.
If you got the Note 9 it would breakdown $1000(Note 9) - ($100(coupon)-$350(S8 Trade In))=$550 for a Note 9; if you sell your Note 8 for more than $550 you profit.
If not you still win because the most you will have spent for 2 banging phones is $900.

chavist said:
A Note 9 for sub $600.00 is worth it, just from a math perspective.
Here is the breakdown you provided. You paid $350(Note 8) + $200(S8+) = $550 All-in.
If you got the Note 9 it would breakdown $1000(Note 9) - ($100(coupon)-$350(S8 Trade In))=$550 for a Note 9; if you sell your Note 8 for more than $550 you profit.
If not you still win because the most you will have spent for 2 banging phones is $900.
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Oh uh, the Best Buy deal only allowed one trade in device, so it would be the S8+. That phone is eligible for $450 towards the Note 9. The birthday coupon takes off 10% from the regular price, so that's $100. That's how it came to be 550 off the phone. The Note 8 could just sit with me or I can sell it either way. Hehe

Of course it's a great deal! This phone is substantially better than the Note8 in my opinion (as a Note8 user/lover), if nothing else just for the battery! Although there is a lot more I am excited about (pen with BT for photos, more storage, more RAM, new color, contrast with signature ink, improved camera, stereo speakers, etc.).
I'm not 100% sure how it works, but you may have to pay off Verizon for the Note8 though. I thought I had heard that if you try and buy a phone that has not been paid off, it won't work. In other words, you could not sell your Note8 and have the other person stick their SIM in it. I could be mistaken, but I would look into it!

PsiPhiDan said:
Of course it's a great deal! This phone is substantially better than the Note8 in my opinion (as a Note8 user/lover), if nothing else just for the battery! Although there is a lot more I am excited about (pen with BT for photos, more storage, more RAM, new color, contrast with signature ink, improved camera, stereo speakers, etc.).
I'm not 100% sure how it works, but you may have to pay off Verizon for the Note8 though. I thought I had heard that if you try and buy a phone that has not been paid off, it won't work. In other words, you could not sell your Note8 and have the other person stick their SIM in it. I could be mistaken, but I would look into it!
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Nice to hear from a fellow Note8 user. I was debating about if it is really worth it, but I would really like a fatter battery for sure!
I'm not going to do anything to hand over the Note 8 though, so passing up the S8+ is my full intentions.

GigaSPX said:
Nice to hear from a fellow Note8 user. I was debating about if it is really worth it, but I would really like a fatter battery for sure!
I'm not going to do anything to hand over the Note 8 though, so passing up the S8+ is my full intentions.
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I actually also have an Orchid Gray Verizon model. It is easily my favorite phone that I've ever had. The ONLY things keeping it from perfection (in my opinion) are: (1) battery size, (2) lack of stereo speakers, (3) fingerprint scanner annoyance. Those have all been fixed (along with the obvious processor upgrade and camera upgrade and pen upgrade), so I am 100% positive this will be a dream phone for me. There are literally no other phones I even care about or am jealous of (I often get phone envy...). This thing is going to be amazing, which is why I splurged and got the 512GB model to make it the ultimate dream phone, future-proof phone (in case I keep it for a long time!).

PsiPhiDan said:
I actually also have an Orchid Gray Verizon model. It is easily my favorite phone that I've ever had. The ONLY things keeping it from perfection (in my opinion) are: (1) battery size, (2) lack of stereo speakers, (3) fingerprint scanner annoyance. Those have all been fixed (along with the obvious processor upgrade and camera upgrade and pen upgrade), so I am 100% positive this will be a dream phone for me. There are literally no other phones I even care about or am jealous of (I often get phone envy...). This thing is going to be amazing, which is why I splurged and got the 512GB model to make it the ultimate dream phone, future-proof phone (in case I keep it for a long time!).
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I think I'm going to do it, just hoping I won't get screwed over in store saying it can't be applied even though it shows it for me online.

I loved my note8 until it was stolen...
Anyway, I pre-ordered from Samsung. I drove over to Costco and they are giving away some type of $70.00 charging kit with your purchase but you must finance the phone which means a query to your credit report. For some reason you can't just purchase the phone outright.
Bestbuy did not have any deals on this phone. I spoke with their Samsung rep who demoed the BT from the other side of the store and took photos... Pretty damned amazing!
B&H Photo/Video has a pretty nice deal but I didn't see any way to trade in your old phone with them. + they are charging you NYC Tax which is pretty damned high!
Anyone know where the best deal is on this phone? For now, I'll stick with my order from Samsung's website. They still haven't charged my CC as of this time which makes me think that maybe I won't be getting my phone on Friday. UGH! Since my Note 8 was stolen, I've been without a phone for the past month and it's been a pretty damned painful month but I survived .

Secondlaw said:
I loved my note8 until it was stolen...
Anyway, I pre-ordered from Samsung. I drove over to Costco and they are giving away some type of $70.00 charging kit with your purchase but you must finance the phone which means a query to your credit report. For some reason you can't just purchase the phone outright.
Bestbuy did not have any deals on this phone. I spoke with their Samsung rep who demoed the BT from the other side of the store and took photos... Pretty damned amazing!
B&H Photo/Video has a pretty nice deal but I didn't see any way to trade in your old phone with them. + they are charging you NYC Tax which is pretty damned high!
Anyone know where the best deal is on this phone? For now, I'll stick with my order from Samsung's website. They still haven't charged my CC as of this time which makes me think that maybe I won't be getting my phone on Friday. UGH! Since my Note 8 was stolen, I've been without a phone for the past month and it's been a pretty damned painful month but I survived .
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Where are you located? The deals I'm trying to take advantage of is available through Best Buy themselves.
How did your phone get stolen? You can't track it?

GigaSPX said:
Where are you located? The deals I'm trying to take advantage of is available through Best Buy themselves.
How did your phone get stolen? You can't track it?
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I tracked it then they turned it off. From here, I went online and hopefully deleted all of my stuff that was on there. Unfortunately, my micro-SD Card was not encrypted so if you see me on Redtube be forewarned, it might not be pretty...
I went into a local BestBuy store. The sales guy didn't have 1 deal for me other than what was already on the Samsung website.

GigaSPX said:
I got my Note 8 last year through Best Buy with Verizon, and there was a sweet promotion that pretty much rendered my Note 8 to only cost $306 by the end of my two year device payment plan. It's my main phone use of today.
About 3 weeks ago, I found someone selling a Galaxy S8+ of a few month's use with LOTS of charging accessories for only $200! I went to pick that up because it was such a steal and it would be cool to have a backup phone to say the least.
So now it's the month of August, and Best Buy awarded me a 10% off coupon on select items. Apparently, it works for the Note9! And the trade in they're offering is $450 for an S8+/Note8 towards the new Note9. So $100 off + $450 = $550 off a $1000 smartphone! And if I am able to sell the AKG headphones, this new phone is practically a few hundred dollars!
But then I'm thinking to myself...is it really worth it to switch to the Note 9 as my main? I can sell away my Note8 for extra money back in this overall "dilemma" and I'll just continue to make payments as if nothing happened because I doubt Verizon will know whether I have the phone on hand or not. lol
What do you guys think? I have until Thursday evening to jump in on this. Is this worth it for the amazing deal I've found here?
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I have written this before and will write it again. You guys and gals in the USA are spoiled with Smart phones. The deals you get are amazing. No such deals exist in Southern Europe in fact I may add the whole of Europe.
In this country we have to pay top price for smart phones.
My note 7 (both of them) came with nothing. S8+ came with nothing, Note 8 came two months later with a DEX. This time after numerous complaints to Samsung in this country we managed the amazing deal of trading in our 12 month old Note 8 costing 1,020.00€ for the Note 9 costing 1,030.00€. We got 500.00€ deducted. Never known such a deal and probably never will again! :highfive:
In your case you should jump at such an offer. :good:
Ryland

Alright, just to update:
I went to my local Best Buy to do the whole process in store, and the employee helping me was confused at my coupon code working for the unlocked Note 9. He called the manager and 2 other employees came and huddled up to see what was going on. They were calling me out about the Unlocked Phones being in their exclusion list, but I told them it worked in my Cart online, and showed them all the screens and from the app. Then I told them to try using the code on another unlocked phone they have available in store that was regular priced. They pulled out a Galaxy J7 phone that was $220, applied the code.....BAM! $22 SAVINGS! THE CODE WORKED!
The reaction on all their faces were priceless! So I go ahead and placed my order for pickup, and they processed the S8+ I had on have for $450. Now I just have to wait for tomorrow to pick up!

GigaSPX said:
Alright, just to update:
I went to my local Best Buy to do the whole process in store, and the employee helping me was confused at my coupon code working for the unlocked Note 9. He called the manager and 2 other employees came and huddled up to see what was going on. They were calling me out about the Unlocked Phones being in their exclusion list, but I told them it worked in my Cart online, and showed them all the screens and from the app. Then I told them to try using the code on another unlocked phone they have available in store that was regular priced. They pulled out a Galaxy J7 phone that was $220, applied the code.....BAM! $22 SAVINGS! THE CODE WORKED!
The reaction on all their faces were priceless! So I go ahead and placed my order for pickup, and they processed the S8+ I had on have for $450. Now I just have to wait for tomorrow to pick up!
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That's awesome! I feel like BB always tries to screw people over and limit deals, so I am happy to hear you won the battle!

PsiPhiDan said:
That's awesome! I feel like BB always tries to screw people over and limit deals, so I am happy to hear you won the battle!
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The taste of victory is pretty sweet! ?
And I asked them about my Note8 currently being in a device payment plan. Really, I could still sell the phone for profit and still continue paying it off at the end of the two years because it's easy to just switch Sims and just go on with your day.

My Best Buy order switched to "Ready for Pickup" today, so excitedly, I drove into the store to, you know, Pickup my phone.
However, they said I wasn't able to pickup until tomorrow. Kinda frustrating to say the least.