Database Develop

Unlocked Bootloader Error Message - System Update Failing

I am from India and I exchanged my iPhone 4S for a Moto X 2014 just this evening wanting to try my hands on the Android experience.
I do not know what the seller did to this phone but I now have two issues. I tried to call the seller immediately after I noticed these problems when I came home but the number is switched off. Shame on him!
After Google'ing I found this forum for android support so I hope posting the problems here would give me some solution
Problem #1: Every time when I boot my phone, it has the warning screen which says "Warning unlocked bootloader".
Problem #2: The warning went off and landed me on the home screen. I connected to my WiFi and saw that there is a software update. I downloaded it and chose to install it. It kept rebooting for 4-5 times and then said "System Update - Failed".
Can anyone please be patient enough to give me step by step solution with download links to get my Moto X2 back in shape as how it was out of the box?
I googled a lot for the keywords "relock bootloader moto x 2014", "unroot moto x 2014" and plenty of links with different download links came up. I do not know which one to trust. I am not dumb and I can easily follow instructions. So, please anyone wanna help?

If the OTA (software update) is failing, maybe it's because the firmware you have was installed via custom recovery, not stock, or even the firmware is custom too, that's why you get a bootloop if you try to install the update.
Can you post a screenshot of your "About phone"? (Settings>About phone).

Nek0x90 said:
If the OTA (software update) is failing, maybe it's because the firmware you have was installed via custom recovery, not stock, or even the firmware is custom too, that's why you get a bootloop if you try to install the update.
Can you post a screenshot of your "About phone"? (Settings>About phone).
Click to expand...
Click to collapse
Thank you for the reply. Attached the screenshot.
i64.tinypic.com/2nu3asn.png

I fiddled around to find out how to get into the Fastboot mode... and I observed something weird there..
AP Fastboot Flash Mode (S)
60.16 (sha-#some checksum number key with date 2015-04-02 and time#
CPU: MSM8974AC EA1.1
eMMC: 2048MB Samsung RV=07 PV=0B TY=57
Battery OK
Device i UNLOCKED. Status Code: 3
Software status: Official
I mean Seriously? I see the word Samsung in a Moto phone? I so regret buying from this seller... too much for a first Android phone :crying:
Well I also managed to Google more and installed the device drivers and the Fastboot software in my Windows PC.
Booted my device in fastboot mode and issues the below commands:
fastboot devices
#my device was shown#
fastboot oem lock
#told me to use the command with begin#
fastboot oem lock begin
#Said something like the image is ready#
Nothing happened then though. I powered on my device and I still see that warning. Still the software update is failing. :crying::crying::crying:

You don't need to unlock your bootloader, it is already unlocked, that's why the bootloader says that the "Device is unlocked", but also says your firmware is stock (Status software official).
If your firmware is stock, I don't know why its failing to apply the update, maybe is because your phone has a custom recovery. Try to enter into that option in the bootloader and see what happens.

Nek0x90 said:
You don't need to unlock your bootloader, it is already unlocked, that's why the bootloader says that the "Device is unlocked", but also says your firmware is stock (Status software official).
If your firmware is stock, I don't know why its failing to apply the update, maybe is because your phone has a custom recovery. Try to enter into that option in the bootloader and see what happens.
Click to expand...
Click to collapse
I am not trying to unlock my bootloader. I am trying to restore it back to the "out of the box" state. I mean I want to lock it and I want it to be in the state how it usually is when bought from the store.
Ok... I google'd how to go into the recovery mode and found this link (teamandroid.com/2015/01/08/enter-recovery-mode-moto-x/).
I followed those steps:
1. Turn OFF your phone.
2. Press and hold the Volume Down button for 2-5 seconds. While holding the Volume Down button, press the Power Button for 1-2 seconds and release.
3. I used the Volume down key to highlight "Recovery" and clicked on the power button to select it.
4. My screen went off. I mean the light gone.
Then I had to press and hold the power on button, it booted my phone with that warning unlocked bootloader message.
What am I doing wrong?
UPDATE:
I did a fastboot, connected phone to PC and issued the below command from PC and get below error:
C:\Program Files (x86)\Minimal ADB and Fastboot>adb reboot recovery
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
error: device '(null)' not found
UPDATE 2:
I enabled the developers option (by tapping on the Build number multiple times)
So, I installed an app called MobileUncle Tools.
I then opened the app from my mobile and clicked on "Reboot into recover".
It says "Please root your Android first".
OK.. so looks like the phone is not rooted - which is good.
Only the bootloader is unlocked. All I need to figure out is - re-lock my bootloader and make the system update go through successfully.
Any help please?

You must unlock the Developer Options in your phone, and then activate the debugger mode to be able to use adb commands like "adb reboot recovery".
In the About phone menu in settings, press five times the option of "Build number", then the Developer options in settings will be available. Navigate to that menu and activate the Android debugging option, then you should be able to use adb from a command window in your PC.
EDIT: Also, you have to press the up volume button in the bootloader to choose an option, not the power button.
Having the bootloader unlocked doesn't affect system updates via OTA or anything if your firmware and recovery are stock. Your firmware seems to be stock, so there's no problem with it, but I'm not sure about your recovery.

Nek0x90 said:
You must unlock the Developer Options in your phone, and then activate the debugger mode to be able to use adb commands like "adb reboot recovery".
In the About phone menu in settings, press five times the option of "Build number", then the Developer options in settings will be available. Navigate to that menu and activate the Android debugging option, then you should be able to use adb from a command window in your PC.
EDIT: Also, you have to press the up volume button in the bootloader to choose an option, not the power button.
Having the bootloader unlocked doesn't affect system updates via OTA or anything if your firmware and recovery are stock. Your firmware seems to be stock, so there's no problem with it, but I'm not sure about your recovery.
Click to expand...
Click to collapse
I have one question for you:
What do you mean by "Your firmware seems to be stock, so there's no problem with it, but I'm not sure about your recovery".
My understanding is - you are saying my stock firmware is intact because it said Official in the fastboot screen. Right?
Ok... now back to the recovery check... I think I did it.
1. I went in the fastboot mode
2. Used volume down key to scroll down to Recovery option (2nd option)
3. Pressed Volume up key to select it
4. The phone rebooted (The white screen "warning unlocked bootloader" message was displayed this time too)
5. I saw a dead android symbol with the word "No command."
6. I pressed Power and Volume Up key. I saw the recovery screen I guess. There were many options - Wipe data, Wipe Cache, Install from SD, etc.
What do I need to check there?
EDIT:
Ok I noted this number from there:
Android system recovery <3e>
LPE23.32-25.1
followed by the options
reboot system now
apply update from sdcard
etc.
I think this is what has happened:
Google says "LPE23.32-25.1" is the Android 5.1 Lollipop update (v23.16.1, build LPE23.32-25.1)
However, the current Android version on my device "About" screen is 4.4.4
The OTA system update, my device telling me about is Android 5.0 Lollipop version: 22.21.19.en.EU (which is a lower version than my recovery's version)
My menu options look all white and after google'ing I realize that it has Android L's menu. Please see the screenshot i65.tinypic.com/14l4mmb.png
Could that be that reason? What can I do t rectify it?

1) You most likely will want to keep your bootloader unlocked, since it'll give you more freedom to deal with roms and flashing. It won't affect taking OTAs, in fact, I've just taken the 6.0 OTA and my bootloader is unlocked.
2) Don't worry about the Unlocked Bootloader Message. That can be fixed by flashing the correct logo.bin file.
3) If your device is in KitKat (4.4.4) but your bootloader is from Lollipop (5.0 or 5.1), DON'T TAKE THE OTA. There's one post here saying that it'll cause a hardbrick. Your solution will be to manually flash the correct firmware or use RSD Lite.

joseph_1802 said:
1) You most likely will want to keep your bootloader unlocked, since it'll give you more freedom to deal with roms and flashing. It won't affect taking OTAs, in fact, I've just taken the 6.0 OTA and my bootloader is unlocked.
2) Don't worry about the Unlocked Bootloader Message. That can be fixed by flashing the correct logo.bin file.
3) If your device is in KitKat (4.4.4) but your bootloader is from Lollipop (5.0 or 5.1), DON'T TAKE THE OTA. There's one post here saying that it'll cause a hardbrick. Your solution will be to manually flash the correct firmware or use RSD Lite.
Click to expand...
Click to collapse
THANK YOU SO MUCH for clearing that point 1 and 2. That is a relief!
Point #3 - "Your solution will be to manually flash the correct firmware or use RSD Lite."
What do I flash? OTA 5.1 (because my bootloader is from 5.1) or OTA 22.21.19.en.EU (because that is what I see in my phone's Software Update Available screen.
Where do I download those OTA files?
How do I flash using RSDLite? Any guide?
Thank you!
UPDATE:
Found the guide forum.xda-developers.com/showthread.php?t=2231249
I only need to know what I version I need to flash AND where can I download it from. Please?

Best option is flashing the entire firmware of your phone variant using RSDLite. The firmware you're looking for (based on what Google says) is VICTARA_RETEU_XT1092_5.1_LPE23.32-25.3
Can you confirm this? If it's correct, then the firmware is in this folder (Firmwares 5.1 stagefright solved): https://mega.nz/#F!ow8igZRL!Z7vmN8GOpez2bVMYDvEKkg

Nek0x90 said:
Best option is flashing the entire firmware of your phone variant using RSDLite. The firmware you're looking for (based on what Google says) is VICTARA_RETEU_XT1092_5.1_LPE23.32-25.3
Can you confirm this? If it's correct, then the firmware is in this folder (Firmwares 5.1 stagefright solved): https://mega.nz/#F!ow8igZRL!Z7vmN8GOpez2bVMYDvEKkg
Click to expand...
Click to collapse
My recovery screen showed LPE23.32-25.1
So there is just the last number change... the download link you gave is for the version ending with .3 where my recovery shows .1
That should not be a problem, or should it?

Flower07 said:
My recovery screen showed LPE23.32-25.1
So there is just the last number change... the download link you gave is for the version ending with .3 where my recovery shows .1
That should not be a problem, or should it?
Click to expand...
Click to collapse
No it's not a problem. This will give you the latest version with the stagefright patch.
Sent from my XT1095 using Tapatalk

It is .3 because it has the stagefright patch, the .1 version doesn't have that patch but both of them are basically the same, so there's no problem if you flash one or another.

Unlocking the bootloader, etc.

I'm stuck.
My phone boots to the welcome screen all the way to the wifi selection but stops after that saying the setup wizard cannot launch. So I cannot go into phone settings to "enable OEM unlocking" to follow the official HTC procedure for the bootloader unlock (which was once unlocked but is now relocked).
I looks like I have no recovery, because I cannot boot into recovery, it just fails.
If I go to (what I thought was) Download/Fastboot mode and try to Fastboot flash twrp for example, it says: FAILED (remote: cannot flash this partition in s-on state) ----> but I then read that this was because I was NOT actually in Download Mode.
So I think I managed to get to Download mode and tried the Fastboot command to flash TWRP again and now it says: FAILED (remote: 9: SD_SECURITY_FAIL recovery and bootloader isn't BL_UNLOCK).
I suppose it means that my Bootloader isnt unlocked...but as mention initially, I cannot access the OS and enable the OEM unlocking toggle.
Since Fastboot isnt working, I dont know if an RUU would work.... And look like I will never know because everytime I launche the EXE file, it extracts, asks me to to accept the conditions, then nothing happens...
Please help!!

maximepull said:
I'm stuck.
My phone boots to the welcome screen all the way to the wifi selection but stops after that saying the setup wizard cannot launch. So I cannot go into phone settings to "enable OEM unlocking" to follow the official HTC procedure for the bootloader unlock (which was once unlocked but is now relocked).
I looks like I have no recovery, because I cannot boot into recovery, it just fails.
If I go to (what I thought was) Download/Fastboot mode and try to Fastboot flash twrp for example, it says: FAILED (remote: cannot flash this partition in s-on state) ----> but I then read that this was because I was NOT actually in Download Mode.
So I think I managed to get to Download mode and tried the Fastboot command to flash TWRP again and now it says: FAILED (remote: 9: SD_SECURITY_FAIL recovery and bootloader isn't BL_UNLOCK).
I suppose it means that my Bootloader isnt unlocked...but as mention initially, I cannot access the OS and enable the OEM unlocking toggle.
Since Fastboot isnt working, I dont know if an RUU would work.... And look like I will never know because everytime I launche the EXE file, it extracts, asks me to to accept the conditions, then nothing happens...
Please help!!
Click to expand...
Click to collapse
I am replying to myself. After trying several things on the phone, I went back to the OS's setup wizard. The second step (2 steps before the crash), has some text and one has a clickable link saying "learn more". It actually opens some phone settings, and from there, you can access all of the phone settings. So I was able to activate Dev mode, OEM unlock and debugging without going through the Wizard!!
Followed the BL unlock procedures on HTC website and as soon as it was unlocked, phone rebooted and TWRP reappeared! I'm saved!!
Thought I would share my discovery in case this ever happens to you too.
I also discovered another possible course of action. When accessing the same "link" to get to settings, go to the network settings and put the phone on Airplane mode. Go back to the setup wizard and skip the connection to wifi. I think it will skip the part of the Setup that made the OS crash.

How to Re-Lock Bootloader?

I need to lock my bootloader to do an exchange at T-Mobile. I have 20R stock flashed, but it still says custom bootloader upon boot, how do I relock it safely?
I read that "fastboot oem lock" will work, but will brick it if I don't do it perfectly. Any advice on what to do?

TechGuruGJ said:
I need to lock my bootloader to do an exchange at T-Mobile. I have 20R stock flashed, but it still says custom bootloader upon boot, how do I relock it safely?
I read that "fastboot oem lock" will work, but will brick it if I don't do it perfectly. Any advice on what to do?
Click to expand...
Click to collapse
ive done it .. it works. it will build dalvik once it reboots.
I was able to Lock the bootloader.
1. I connected the phone to my PC
2. Powered on the Phone (it took a few tried of pulling the battery and powering on)
3. Check the box for OEM Unlock in Dev. Option
4. Use Minimal ADB and Fastboot and type in
Quote:
adb devicecs
- you should see the phone listed as one of the devices in the command line window
Quote:
adb reboot bootloader
- phone should reboot and you shouold see 3 lines of text on top
Quote:
fastboot oem lock
- nothing will happen on the phone, but on in the commandline it should say that it is done
Quote:
fastboot reboot
Phone reboots and the boot screen does not show the unlocked bootloader message anymore

I'm terribly sorry if bumping is not ok.
Thought it wasn't worth making a new thread, since my post is about the one above.
Has anybody actually tried these steps above? (Since every other thread mentioning this says it's a one-way only thing..)
Does locking the bootloader means also loosing the custom recovery? (I'd expect that, but asking to be sure)
Does it return the phone to it's original state? (ie. before one unlocked the bootloader, or there are some differences?)
Does it also means I would be able to get official OTA updates and so on? (since with a custom recovery, that's not possible)
Thanks in advance.

Yes, it does work. I did it, worked perfectly. Yes it does return your device to it's original state. Just make sure the stock ROM is flashed and all should be well. I didn't try, but I see no reason why it wouldn't let you get OTA updates from T-Mobile. Let me know if you need help.

Nadeox1 said:
I'm terribly sorry if bumping is not ok.
Thought it wasn't worth making a new thread, since my post is about the one above.
Has anybody actually tried these steps above? (Since every other thread mentioning this says it's a one-way only thing..)
Does locking the bootloader means also loosing the custom recovery? (I'd expect that, but asking to be sure)
Does it return the phone to it's original state? (ie. before one unlocked the bootloader, or there are some differences?)
Does it also means I would be able to get official OTA updates and so on? (since with a custom recovery, that's not possible)
Thanks in advance.
Click to expand...
Click to collapse
ive said ive done it. on the above instructions you dont beleive.??
i think you loose the twrp phone doesnt show unlocked bootloader message did not check recovery but it must revert t stock one.. not sure about OTA since am not in tmobile network.
you dont need OTA. you can always download KDZ and flash it with LGUP.
and stay uptodate.

raptorddd said:
ive said ive done it. on the above instructions you dont beleive.??
i think you loose the twrp phone doesnt show unlocked bootloader message did not check recovery but it must revert t stock one.. not sure about OTA since am not in tmobile network.
you dont need OTA. you can always download KDZ and flash it with LGUP.
and stay uptodate.
Click to expand...
Click to collapse
Thanks both for replying.
And no @raptorddd , I did not mean that.
Your post is the only mentioning that locking the bootloader is possible, while all the other similar threads have ony people saying otherwise / it's not possible. I guess a slightly doubt is legit to have, don't take it wrongly

raptorddd said:
ive done it .. it works. it will build dalvik once it reboots.
I was able to Lock the bootloader.
1. I connected the phone to my PC
2. Powered on the Phone (it took a few tried of pulling the battery and powering on)
3. Check the box for OEM Unlock in Dev. Option
4. Use Minimal ADB and Fastboot and type in
Quote:
adb devicecs
- you should see the phone listed as one of the devices in the command line window
Quote:
adb reboot bootloader
- phone should reboot and you shouold see 3 lines of text on top
Quote:
fastboot oem lock
- nothing will happen on the phone, but on in the commandline it should say that it is done
Quote:
fastboot reboot
Phone reboots and the boot screen does not show the unlocked bootloader message anymore
Click to expand...
Click to collapse
I have follow this instructions and now it giving me and error. Any fix??

WARMANH811 said:
I have follow this instructions and now it giving me and error. Any fix??
Click to expand...
Click to collapse
What error?

TechGuruGJ said:
What error?
Click to expand...
Click to collapse
Secure booting Error!
Error code: 1003
MODIFIED ! !

WARMANH811 said:
Secure booting Error!
Error code: 1003
MODIFIED ! !
Click to expand...
Click to collapse
are you sure you have h811.? i did not get that error ive tried this twice..
i remeber getting an security boot error on LG G2 i fix by flashing firmware .. so maybe KDZ could help..
if not am not sure then search for that error and find out how to fix.

raptorddd said:
ive done it .. it works. it will build dalvik once it reboots.
I was able to Lock the bootloader.
1. I connected the phone to my PC
2. Powered on the Phone (it took a few tried of pulling the battery and powering on)
3. Check the box for OEM Unlock in Dev. Option
4. Use Minimal ADB and Fastboot and type in
Quote:
adb devicecs
- you should see the phone listed as one of the devices in the command line window
Quote:
adb reboot bootloader
- phone should reboot and you shouold see 3 lines of text on top
Quote:
fastboot oem lock
- nothing will happen on the phone, but on in the commandline it should say that it is done
Quote:
fastboot reboot
Phone reboots and the boot screen does not show the unlocked bootloader message anymore
Click to expand...
Click to collapse
My H811 T-mobile phone needs service. It has original 20v software version. It is unlocked with TWRP and rooted. Can I use this method? Do I first have to downgrade software to some other version? Will this method also take out TWRP and root or do I still have to take them out before doing this? How? Please help.

joecandle said:
My H811 T-mobile phone needs service. It has original 20v software version. It is unlocked with TWRP and rooted. Can I use this method? Do I first have to downgrade software to some other version? Will this method also take out TWRP and root or do I still have to take them out before doing this? How? Please help.
Click to expand...
Click to collapse
no need to downgrade. to remove root and any trace if phone works. is to use KDZ then once it boots into system do the lock procedure. so it locks and the small white letter are removed. this way its like stock rom and recovery and the above commmands will make bootloader locked. and sent to repair. if bootloops try the freezing method.

Used on an LG Aristo that has Cyanogen and it worked
raptorddd said:
ive said ive done it. on the above instructions you dont beleive.??
i think you loose the twrp phone doesnt show unlocked bootloader message did not check recovery but it must revert t stock one.. not sure about OTA since am not in tmobile network.
you dont need OTA. you can always download KDZ and flash it with LGUP.
and stay uptodate.
Click to expand...
Click to collapse
This was the only one i found that didnt brick my phone and trust me ive bricked and unbricked this phone many times

When you use the fastboot command to lock back your bootloader, the phone doesn't revert automatically to the stock recovery and actually that is partly the reason why it bricks and other main reason is that changes made to bootloader to obtain root brick the phone. before you relock bootloader, if you have SuperSU (in-app menu option) or Magisk (uninstall zip file), use their respective methods to unroot the phone, then use twrp to flash .image file of stock recovery to recovery partition then use the fastboot command to lock the bootloader. Even then it may or may not work because if whatever method the phone uses to check the integrity of bootloader and/or recovery, such as md5, if it doesn't match, the phone will still brick. Since all your data on phone will be erased regardless as soon as you lock the bootloader, i personally just fastboot lock the bootloader, remove battery to power down, use the volume up and plug usb cable in from pc to put phone in download mode and just use LGUP (uppercut) if have kdz file already, which i do, i just let LG Bridge download the file, find it in programs folder and copy it to another location before LG Bridge deletes it --OR-- just use error recovery option in Software Update tab in LG Bridge as both LGUP and LG Bridge will detect the phone in download mode even if it is bricked.
By the way, I have used both methods above dozens of times without any issues, someone above who mentioned phone boot-looping because of locking the bootloader, it is boot-looping not because of hardware flaw which was widespread in LG G3 but a software issue (phone boots up, doesn't find the software configuration it is looking for and just restarts) and they are not the same issues, no need to freeze the phone, won't help.

the method works, but no OTA from T-Mobile. "verification problem".
When I try to "adb reboot bootloader" I get "security error".
If I try reboot recovery, TWRP is definitely not there.
Just want to update from20Q to 20X.
Any help would be appreciated.

metropical said:
the method works, but no OTA from T-Mobile. "verification problem".
When I try to "adb reboot bootloader" I get "security error".
If I try reboot recovery, TWRP is definitely not there.
Just want to update from20Q to 20X.
Any help would be appreciated.
Click to expand...
Click to collapse
The above points to you not giving permission possibly because either you missed the permission pop-up or selected option that didn't allow permission.

Can anyone help me?
When i unlock bootloader on my lg velvet 4g the fingerprint stop working so i want to relock. But when i put this on cmd "adb reboot bootloader" it only restarts my phone. Doesnt shows me the bootloader menu it only restarts normaly

Lukasz23 said:
Can anyone help me?
When i unlock bootloader on my lg velvet 4g the fingerprint stop working so i want to relock. But when i put this on cmd "adb reboot bootloader" it only restarts my phone. Doesnt shows me the bootloader menu it only restarts normaly
Click to expand...
Click to collapse
managed to solve?

[Solved]Bricked. Can't recover stock ROM after installing TWRP 3.1.0-3. Nothing works

I have successfully unlocked the bootloader and managed to install TWRP 3.1.0-3 but that's about it. I cannot install any other TWRP version but the one I mentioned. I tried installing Magic Rainbow custom ROM but it doesn't work properly (apps are super slow, entering developer settings makes the settings app crash, can't set a password etc.). So with that I can at least access the phone interface with limited options. Developer settings crashes when I choose it; if I can get through then I can't enable USB debugging, it keeps turning itself off right as I enable it. I can't use update function so I have to use 3 button installation, which randomly fails to work very often. Due to this I haven't been able to install any updates.
I kinda gave up on rooting already, I just want to get my old firmware back at this point but I can't even do that. SRKTools stock marshmallow recovery doesn't work either. It's as if TWRP 3.1.0 has taken over everything. On the rare occasions that I managed to get EMUI update via 3 button installation it would say that the update doesn't match the current version (or something like that). I tried using recover for b378 and managed to run the 3 button update but it always gets stuck at 5%. It gives up after a while, tries booting twice and then goes into eRecovery screen. My bootloader PHONE unlocked text is in red if it matters.
I've been actively trying to fix this for the last 11 hours (yes I'm not exaggerating at all). Please, PLEASE someone help me out with this!

I've also tried using the unbrick tool of the latest SRK Tool 2.0 for b378. It goes flawless, phone restarts and does a factory wipe but then doesn't boot after the Huawei screen. It tries booting twice and then it goes into eRecovery screen. Have I ruined some hardware here?

It seems like 3 button upgrade is my salvation and it doesn't work. Many times I hold it down, I get a slightly different screen but it again hangs at booting text. I managed to flash all recovery, boot and system image files and got the installing update screen in my b378 update, but it hangs at 5%. I couldn't even manage to get the installing update screen for common b136. Also when I try to flash system.img I get an error with flashing system which is FAILED (remote:sparse flash write failure).

First at all: The Magic Rainbow custom ROM is based on B383 so it wont work on B378 firmware thats your fault here.
Just flash the rollback package (find it in my signature) and after this flash B383 or if it not work start with B136. U have to do all with the dload method.
Fast solution?
https://forum.xda-developers.com/p9/development/p9-moonlight-rom-v1-0-b378-stock-t3567223
flash the B378 version. probably your problem is solved by this.

I'm very well aware that Magic Rainbow doesn't work with b378. That's probably the reason I have those issues with it. But it's the only way I can access the phone's interface in case I need to use it for a fix.
I tried flashing b378 already multiple times, without rollback and it did not work. Is it safe to use the rollback though? My oem is c432, would it create any issues to use that? Should I flash c900 oem first or can I go with the rollback right away? I literally cannot install any stock rom without having frozen/looping bootscreen atm so I can't complete any step that requires me to do that.
I've also tried flashing b136 plenty of times already. I can't even flash the system.img. I can't flash the system of any of the b100 series.

Lauran_N said:
I'm very well aware that Magic Rainbow doesn't work with b378. That's probably the reason I have those issues with it. But it's the only way I can access the phone's interface in case I need to use it for a fix.
I tried flashing b378 already multiple times, without rollback and it did not work. Is it safe to use the rollback though? My oem is c432, would it create any issues to use that? Should I flash c900 oem first or can I go with the rollback right away? I literally cannot install any stock rom without having frozen/looping bootscreen atm so I can't complete any step that requires me to do that.
I've also tried flashing b136 plenty of times already. I can't even flash the system.img. I can't flash the system of any of the b100 series.
Click to expand...
Click to collapse
u tried the rom i mentioned?
it is safe to use the rollback package. any firmware after will retrive your oem to c432. so you dont need to flash the oem info package.
1. flash rollback package via dload (watch out to have only the UPDATE.APP file in dload folder)
2. flash B383 via dload (2 files need to be flashed!)
3. flash special SuperSU_for_EMUI5.zip
4. have fun
again if u can boot magic rom then you can flash and use Moonlight rom v1.0

xtcislove said:
u tried the rom i mentioned?
it is safe to use the rollback package. any firmware after will retrive your oem to c432. so you dont need to flash the oem info package.
1. flash rollback package via dload (watch out to have only the UPDATE.APP file in dload folder)
2. flash B383 via dload (2 files need to be flashed!)
3. flash special SuperSU_for_EMUI5.zip
4. have fun
again if u can boot magic rom then you can flash and use Moonlight rom v1.0
Click to expand...
Click to collapse
I cannot flash rollback using 3 buttons method. I see the "your device is booting now" text and then it goes to TWRP menu. Nothing happens. This is what I mean with 3 button method not working. Every single update fails probably because of this. Is there anything else I can do to flash it?
I've also tried flashing b378 and then doing the rollback. Still doesn't work: It hangs at 5% as it did with the b378 update.
Also, is there a special way of flashing those 2 files of b383? Is it just one after another? I doubt I can flash them at the same time since they have the same name.

YES IT WORKED! Thank you the rollback actually made the difference. I had to go for b136 and then upgrade manually through there with the stock OS though. And I believe rollback changed the status to LOCKED instead of RELOCKED. And I was a complete moron for I couldn't do 3 button update because my cable was still plugged in. I had a moment of epiphany when I noticed what the symbol actually represents. It was like discovering who Keyser Soze was lol. Let this idiocy stay here for there might be others like me; this way they might fix it without embarrassing themselves like I did.

Glad it worked for you.
Next time just read the threads in this forum.
There are several toturials how to flash the p9 the right way.

Lauran_N said:
YES IT WORKED! Thank you the rollback actually made the difference. I had to go for b136 and then upgrade manually through there with the stock OS though. And I believe rollback changed the status to LOCKED instead of RELOCKED. And I was a complete moron for I couldn't do 3 button update because my cable was still plugged in. I had a moment of epiphany when I noticed what the symbol actually represents. It was like discovering who Keyser Soze was lol. Let this idiocy stay here for there might be others like me; this way they might fix it without embarrassing themselves like I did.
Click to expand...
Click to collapse
Can you explain in detail how your fact? That would be nice

Genysix said:
Can you explain in detail how your fact? That would be nice
Click to expand...
Click to collapse
1. Flash Rollback Package
2. Flash Firmware Package/s
3.Unlock booloader
4.Flash twrp
5.Flash SuperSU
6.Ready
Just read the threads in this forum guys and you errors will magically dissappear or not even happen

xtcislove said:
1. Flash Rollback Package
2. Flash Firmware Package/s
3.Unlock booloader
4.Flash twrp
5.Flash SuperSU
6.Ready
Just read the threads in this forum guys and you errors will magically dissappear or not even happen
Click to expand...
Click to collapse
Every time I try to flash, with 3 buttons method, it puts me "software install failed"
I tried to flash official rom with twrp but he can't finish the process.
I tried to flash custom rom. When I want to boot, he bootloop.

Hi,
I am at a complete loss and going round in circles. My phone has bootlocker unlocked message at moment. In adb fastboot devices finds the phone, but the SRK tool fails to find it sticking on 'waiting for phone'. I tried to flasg the Huawei rollback but that fails (presumably due to being unlocked). I cannot relock via fastboot as that gives 'remote: command not allowed' error.
Update
- I have just checked fastboot - it says Phone Unlocked & FRP Unlock.
- Next I used Huawei Update Extractor to get boot, recovery, cust & system img from the "HUAWEI_P9_Firmware_EVA-L09_Andriod 6.0_EMUI 4.1_C432B166_United Kingdom_Channel-Others" Package.
It seems I still cannot boot and device still says unlocked etc..
Update 2 :-
Copied the dload/update.app file from the HUAWEI_P9_Firmware_EVA-L09_Andriod 6.0 zip. Managed to get it to start installing, only to get Software Install Failed msg. However reboot let me start the phone. So currently have Build No: EVA-L09C432B166 on.
At this point I just want my phone either back to initial factory state or able to flash roms, whichever is easier to get to. Any help greatly appreciated. I've been getting nowhere following guides I have found, so would really appreciate some help here.
Thank You

Genysix said:
Every time I try to flash, with 3 buttons method, it puts me "software install failed"
I tried to flash official rom with twrp but he can't finish the process.
I tried to flash custom rom. When I want to boot, he bootloop.
Click to expand...
Click to collapse
Ok first of all, using TWRP back up everything you have there (backing up SD card isn't really needed unless you plan to wipe it too). Then, using TWRP again just wipe everything but OEM and SD card (external storage). Then, create a folder called "dload" in the main SD card directory and put ONLY the update.app in it (use the stock b136 as suggested). Now you need to flash a stock recovery using bootloader again. Just use the Huawei Update Extractor and get both recovery.img and boot.img from the rom that you're using to flash (in this case b136). Put them in the same folder as adb. Run adb cmd, write commands "fastboot flash recovery recovery.img" and then "fastboot flash boot boot.img" and finally "fastboot reboot". Quickly unplug your usb cable and use the 3 button force update (Vol Up+Vol Down+Power button all held together and don't let go until you see the update start). It should work without a problem if you had managed to wipe everything using TWRP. If it still doesn't work you could try deleting OEM info as well and flashing a new one (c432) which you can find on the forums. Back up is important in case it still doesn't work, you might need them to undo things.
If it boots, it means you've learned how to do it and you can probably unbrick it as much as you want haha. You can update to Nougat (7.0) and EMUI 5 using Huawei Updater 2.0 along with HiSuite, there is a guide here on the forums to do so by updating to b182 then to b360/b361>b378>b383 which I was unable to find for now. After that you can install a custom rom without an issue. I figured I wouldn't mess with it anymore but frankly it's likely that you are just soft bricking by skipping something very simple and failing because of that unless you went ahead and did things that you are explicitly told not to do so. If you end up having it unlocked/relocked might as well try and get a custom rom really.
If the update gets stuck at 5% or you have the icon of a usb cable end with a lightning on it your mistake is that you didn't unplug it. If the update keeps failing without these it's likely that you're using the wrong firmware and you could try using another one (FULL+PV+MV ones if you're going for a higher one). Or you could try to follow the rollback and then the update as I did. if you do the rollback then the update, your phone might get a LOCKED status again (yes not relocked).
If you are missing something or you think you have a stupid question and too shy to ask it here just PM me.

Phil_UK said:
Hi,
I am at a complete loss and going round in circles. My phone has bootlocker unlocked message at moment. In adb fastboot devices finds the phone, but the SRK tool fails to find it sticking on 'waiting for phone'. I tried to flasg the Huawei rollback but that fails (presumably due to being unlocked). I cannot relock via fastboot as that gives 'remote: command not allowed' error.
Update
- I have just checked fastboot - it says Phone Unlocked & FRP Unlock.
- Next I used Huawei Update Extractor to get boot, recovery, cust & system img from the "HUAWEI_P9_Firmware_EVA-L09_Andriod 6.0_EMUI 4.1_C432B166_United Kingdom_Channel-Others" Package.
It seems I still cannot boot and device still says unlocked etc..
Update 2 :-
Copied the dload/update.app file from the HUAWEI_P9_Firmware_EVA-L09_Andriod 6.0 zip. Managed to get it to start installing, only to get Software Install Failed msg. However reboot let me start the phone. So currently have Build No: EVA-L09C432B166 on.
At this point I just want my phone either back to initial factory state or able to flash roms, whichever is easier to get to. Any help greatly appreciated. I've been getting nowhere following guides I have found, so would really appreciate some help here.
Thank You
Click to expand...
Click to collapse
So you're saying that you're able to boot your phone on stock b166? Then update it to b182 first. I had to keep pressing the check update for a while before it popped up. I was busy at the time so I didn't mind the wait time but I bet you can do it faster forcefully, got to be a guide around here somewhere. Here is the guide to update it all the way to b383 from b182.

Lauran_N said:
So you're saying that you're able to boot your phone on stock b166? Then update it to b182 first. I had to keep pressing the check update for a while before it popped up. I was busy at the time so I didn't mind the wait time but I bet you can do it faster forcefully, got to be a guide around here somewhere. Here is the guide to update it all the way to b383 from b182.
Click to expand...
Click to collapse
I'm on B166 currently. Phone tells me it has update for B182, on reboot I get the device unlocked message and it sticks on 'Your device is booting now'.
Also tried Huawei updater....that sticks at 'Listened on Port 41279'
Thanks

Phil_UK said:
I'm on B166 currently. Phone tells me it has update for B182, on reboot I get the device unlocked message and it sticks on 'Your device is booting now'.
Also tried Huawei updater....that sticks at 'Listened on Port 41279'
Thanks
Click to expand...
Click to collapse
Getting the device unlocked message shouldn't indicate anything, only that you didn't lock it again. It might be that you didn't install your current rom correctly. You could try flashing TWRP, backing up everything and then wiping all of it f. It means you'll be romless for a while but worst case you can recover what you backed up with TWRP and then flash it with a stock rom again. There are guides to flashing everywhere and I've made my own guide here. I can't really give you advice on your situation since I haven't ever been there. I just dabble with these things, so I can't really find a solution for everything.
You are connected to HiSuite while running Huawei Updater right? It needs to be able to see your phone (usb debugging on or HDB mode) and set to usage via proxy.

Lauran_N said:
Getting the device unlocked message shouldn't indicate anything, only that you didn't lock it again. It might be that you didn't install your current rom correctly. You could try flashing TWRP, backing up everything and then wiping all of it f. It means you'll be romless for a while but worst case you can recover what you backed up with TWRP and then flash it with a stock rom again. There are guides to flashing everywhere and I've made my own guide here. I can't really give you advice on your situation since I haven't ever been there. I just dabble with these things, so I can't really find a solution for everything.
You are connected to HiSuite while running Huawei Updater right? It needs to be able to see your phone (usb debugging on or HDB mode) and set to usage via proxy.
Click to expand...
Click to collapse
Thanks for your help. Where do you set the usage to via proxy? Perhaps thats my issue.

Phil_UK said:
Thanks for your help. Where do you set the usage to via proxy? Perhaps thats my issue.
Click to expand...
Click to collapse
Run HiSuite. Make sure your phone is connected to it. Top right you'll see 4 buttons: 3 horizontal stripes, minimise, full screen and X. Press 3 stripes one and choose settings. In the first tab called General under the 4th section you'll see Proxy. Enable it and enter 127.0.0.1 for address and the given listening port as the port. Leave the username and password blank. Press apply. Then you probably have to choose the system upgrade from the main screen of HiSuite. I don't recall exactly but this is about how it goes.

Lauran_N said:
Run HiSuite. Make sure your phone is connected to it. Top right you'll see 4 buttons: 3 horizontal stripes, minimise, full screen and X. Press 3 stripes one and choose settings. In the first tab called General under the 4th section you'll see Proxy. Enable it and enter 127.0.0.1 for address and the given listening port as the port. Leave the username and password blank. Press apply. Then you probably have to choose the system upgrade from the main screen of HiSuite. I don't recall exactly but this is about how it goes.
Click to expand...
Click to collapse
Many Thanks
I managed to flash B360_update.zip via recovery instead. I also have a B360_update_data_full_hw_eu.zip but not sure what that is for.

Phone unusable after unlock bootloader (is not bricked)

Hello,
Yesterday I've decided that the Stock ROM was just an actual mess and decided to install a Custom one.
I have "experience" as I've done it in the past with Nexus, Sony, Motorola. But is the first time I come back to this stuff after some time, so I didn't follow all the events.
Said so I've basically unlocked the bootloader, following the usual steps and everything went well apparently.
The FRP was already red, and as well the Unlock bootloader from green became red.
I've rebooted the phone and I was "welcomed" by the "Your device has been unlocked and can't be trusted".
The phone rebooted and everything was deleted? lost all applications and the GAPPS are missing plus all the Huawei one.
Even weirder The keyboard never Pops-out, meaning I can't literally do anything. I tried all the following then:
Ok no panic...let's enable the Developer Option. Clicked 100 times on Build Number and nothing happens...
I was able to fastboot the phone and apparently flash the TWRP, as no error was raised, but I'm trying in every way to boot into recovery to install a custom ROM and it just doesn't. I always end up on that panel "Your device has been unlocked and can't be trusted".
From here I tried to go back into the Huawei recover interface ( Power button + UP/DOWN) and chose to recover the original Software, but of course it fails.
Ok... an other idea. A simple factory reset? Well it asks me for the PIN and I can't type anything due to the missing keyboard
I typed one of those special codes and chose factory reset. It says I can't do it because of lock screen which is activated. To remove it...I need to input the PIN
tried to fastboot boot twrp.img and no luck
installed FLashify but doesn't allow me to click anything
Kingo root fails at 90%
Offical TWRP download the twrp.img from somewhere but I don't get any option to search the .img path and load it, or whatever the app should help you to do
I am out of idea and with a Macbook available.
Cheers!

You could search for a keyboard on Play Store with your voice. If you don't have a microphone symbol in Play Store search bar, try flashing a bigger Gapps.zip which probably would include Google Voice Recognition.
EDIT: If you still can't manage it, flash the stock erecovery.img to your recovery partition, then do a restore from there. It will download stock firmware and format your data.

marstonpear said:
You could search for a keyboard on Play Store with your voice. If you don't have a microphone symbol in Play Store search bar, try flashing a bigger Gapps.zip which probably would include Google Voice Recognition.
EDIT: If you still can't manage it, flash the stock erecovery.img to your recovery partition, then do a restore from there. It will download stock firmware and format your data.
Click to expand...
Click to collapse
I'm in the same situation. After a lot of attempts I found a keyboard, fleksy(an horrible keyboard) but when finally i tried to make factory reset it hasn't work. I have no idea how fix this situation.

marco.riggio said:
I'm in the same situation. After a lot of attempts I found a keyboard, fleksy(an horrible keyboard) but when finally i tried to make factory reset it hasn't work. I have no idea how fix this situation.
Click to expand...
Click to collapse
eRecovery didn't work ?

dz3ro said:
eRecovery didn't work ?
Click to expand...
Click to collapse
Every time I tried to reset with eRecovery it's failed

Hi
In case someone still searching for solution, had the same problem, you need to relock bootloader using "fastboot oem relock #unlockId" then enable oem unlock from developer's options, unlock again in fastboot and you're good !

With HI SUITE
Hi
Install Keyboard APK (swiftkey for example) with HiSuite (http:/ /consumer.huawei.com/minisite/HiSuite_en/)

Unlock the bootloader again.
I already happened to have PHONE Unlocked and the bootloader is locked.
Go to bootloader and use the command (fastboot oem device-info) and you will have the bootloader information.