Factory Reset Protection Help - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

First of all I know this has been asked a bajillion times, but I've read a hundred bypass threads and none of them seem to work for the current update on this phone.
I have a non-rooted, locked bootloader, and the latest software as far as I know. My problem is that the google account I had on this phone was deleted BEFORE resetting the phone, thinking I wouldnt ever need it again. It is a secondary phone that I only use for testing and I didn't even know about the stupid FRP. Now when I go to put in the "Previously Used Gmail", it tells me that the account doesnt exist because it doesn't. I have an email in to Google about it but they have not gotten back to me and there is no guarantee that they will reactivate the account.
The "Motorola Privacy Protection" method doesn't work because they removed that in this update, so I can't see a way into settings. A bunch of other methods haven't worked from other threads because I can't install any apps, can't get into settings, can't do anything. Its great that Google wants to protect my device but god damn.
Anybody have any ideas? Is there a method that works on the most recent update for this device to get around this stupid thing?

https://forum.xda-developers.com/showthread.php?p=72271419
jacobvegas said:
I've confirmed this method on my non rooted XT1254 running Android 6.0.1 with security update Jan 1 2017, stock firmware and locked bootloader.
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Related

[Q]Restore Galaxy S4 Active to Stock AT&T Firmware?

Hello! This is my going to be my first post, so please bear with me.
I own a Samsung Galaxy S4 Active (SGH-I537) from AT&T. I've owned the device for about 6 months now and love it. Recently, I encountered a problem with connecting to GApps/Google services and adding a Google Account.
I rooted my S4 Active with this method from geohot I found here: http://forum.xda-developers.com/showthread.php?t=2347793
After tooling around with it for a day, I had trouble getting on the Play Store. My screen displayed "No Connection; Retry). After trying various solutions I removed my Google Account from the device.
When I couldn't log back in to my Google Account, I disabled 2-step verification and tried application-specific passwords. No avail.
I performed many factory reset, both from the Settings page and by a hard reset. I've wiped all the user data, so I have no apps or anything.
I keep getting this error message, see attachment below.
TD;LR #1 : I rooted my GS4a and I can't use my Google Account. Period.
My guess is that I need to restore the stock firmware onto my Galaxy S4 Active. I haven't been able to find a safe method of doing this yet. I think that this will "restore" my device as if I was doing this to an iOS device (I'm a convert from the Apple ecosystem )
Does anyone know how to flash the stock TouchWiz firmware onto the Galaxy S4 Active. I'm open to alternative solutions too, such as Cyanogenmod or stock Android 4.4.
TD;LR #2 : I need to flash stock firmware or something on my GS4a!
I appreciate all the help I can get. For now, I'm sitting with the Amazon Appstore and Google Chrome for Facebook, Gmail, Twitter, etc.
-Z3RODay
The method used for rooting shouldn't cause any problems with your phone since it only touches a couple files. I doubt that rooting your phone caused GApps to stop working, I'm guessing that either a root file got deleted or another app is incompatible and causing problems.
You're asking how to return your phone to stock and you're correct in that it will "restore" your device, but in doing so it will completely wipe your device and you will lose everything. It will essentially return your phone to the state of when you first pulled it out of the box. This question has been asked and answered a few times and you could probably find the answer by searching, but I'll post the answer here too. For the i537 below are the only known ways to get stock firmware back on your phone:
Devo7v said:
You can Odin back to a pre-release version and have a fully functioning phone, but you will no longer receive official OTA updates (read more about this option here), or
You can take it to the Samsung Experience Shop at your local Best Buy and have them restore your phone to official stock MF3 (read more about this option here).
Other than that I don't really know what else you can do.
Click to expand...
Click to collapse
Devo7v said:
The method used for rooting shouldn't cause any problems with your phone since it only touches a couple files. I doubt that rooting your phone caused GApps to stop working, I'm guessing that either a root file got deleted or another app is incompatible and causing problems.
You're asking how to return your phone to stock and you're correct in that it will "restore" your device, but in doing so it will completely wipe your device and you will lose everything. It will essentially return your phone to the state of when you first pulled it out of the box. This question has been asked and answered a few times and you could probably find the answer by searching, but I'll post the answer here too. For the i537 below are the only known ways to get stock firmware back on your phone:
Click to expand...
Click to collapse
Thank you so much! I'm going to take my phone to Best Buy tonight. I backed up everything on my SD card which is still intact (Thank God!).

[Q] Software Update not functioning

I have had the GN3 for a few months. I used Kingo some time back and when the 4.3 update came out I accepted it. I lost the root at that point, but then decided I didn't really need it as I only wanted it so didn't have to enforce PIN security for mail. I installed a mail client that optionally doesn't enforce PIN security...
So - long story short, when 4.4 KK came out I was excited to get it. It said an OTA update was available and I accepted. The install failed. I tried again, and it failed again. I thought it may have been the remnants of the Kingo process, so I UNrooted with Kingo and it was clean. No more open padlock. Did a factory reset, too.
Now when I try to do an OTA, Software Update does absolutely nothing. You can press it till you turn purple and it just does nothing at all.
What are my options at this point? I would like to get to KK.
Thanks for any help.
There are many threads in here that will solve your problem. Basically you're missing a couple files that need to be put back. Option 2 is go to your local Best Buy, and the Samsung rep should be able to flash your update.

[Q] Unable to update, Software status:Modified

So i keep being prompted to get the new OTA update and whenever i try to download and install it, it reboots goes to the install screen, gets about 1/4 of the way through, says error and then reboots to an update unsuccessful page
After digging around my phone i also noticed it says my software was modified on the status page
But obviously ive never rooted this phone as its pretty much impossible at the moment
Has anyone experienced something similar and found a way to fix it?
did you disable any of the bloat? that might be your issue.....
xbxjunkie said:
did you disable any of the bloat? that might be your issue.....
Click to expand...
Click to collapse
I did! I'll re enable it all and see if it fixes the issue
jaideng123 said:
So i keep being prompted to get the new OTA update and whenever i try to download and install it, it reboots goes to the install screen, gets about 1/4 of the way through, says error and then reboots to an update unsuccessful page
After digging around my phone i also noticed it says my software was modified on the status page
But obviously ive never rooted this phone as its pretty much impossible at the moment
Has anyone experienced something similar and found a way to fix it?
Click to expand...
Click to collapse
Try a factory data reset but you will wipe your phone and lose all data and apps.
xbxjunkie said:
did you disable any of the bloat? that might be your issue.....
Click to expand...
Click to collapse
That's odd, I even blocked the OTA via adb and mine says official.
OK i tried both, neither worked, also when i boot into recovery i get qe 1/1 at the bottom left side of my screen
Decided to just get a replacement from motorola since I'm still under warranty, but thank you for the suggestions!
jaideng123 said:
Decided to just get a replacement from motorola since I'm still under warranty, but thank you for the suggestions!
Click to expand...
Click to collapse
You could just flash the stock ROM again!
Gundabolu SC said:
You could just flash the stock ROM again!
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Click to collapse
I am unable to obtain the moforoot util to do this. When I put in my ID on the moforoot page, it says my device is not supported. I know for a fact the model and current OS on it. Its 5.1 updated already which is probably why the website is rejecting my request to obtain the util.
I do not think the bootloader will allow me to downgrade. If anybody has a solution, please let me know.
Note: Using XT1254 w/ latest 5.1 update from Aug-Sept.
LatencyXXX said:
I am unable to obtain the moforoot util to do this. When I put in my ID on the moforoot page, it says my device is not supported. I know for a fact the model and current OS on it. Its 5.1 updated already which is probably why the website is rejecting my request to obtain the util.
I do not think the bootloader will allow me to downgrade. If anybody has a solution, please let me know.
Note: Using XT1254 w/ latest 5.1 update from Aug-Sept.
Click to expand...
Click to collapse
If you want to flash an official update that is greater than or equal to the version you're on now, you don't need mofo. You could use fastboot, rsdlite, Motorola device manager or the Verizon upgrade assistant. The upgrade assistant is probably the easiest way to go. That's the annoying pop up software you get whenever you plug your phone into your computer.
TheSt33v said:
If you want to flash an official update that is greater than or equal to the version you're on now, you don't need mofo. You could use fastboot, rsdlite, Motorola device manager or the Verizon upgrade assistant. The upgrade assistant is probably the easiest way to go. That's the annoying pop up software you get whenever you plug your phone into your computer.
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Click to collapse
I tried all 3 different options and none of them work. Then I went into Verizon store and asked them to do it and they told me that they don't do that anymore. Only contacts, photos, etc.
The store told me to send it to Motorola for them to do it. I'm sure there is an ISP somewhere or some trick button internally for them to unlock the bootloader, but nobody is saying.
I am out of options, and I am ready to send it to whomever can fix it for me. PM me if you can guarantee to do it and send it back.
-Thanks
LatencyXXX said:
I tried all 3 different options and none of them work. Then I went into Verizon store and asked them to do it and they told me that they don't do that anymore. Only contacts, photos, etc.
The store told me to send it to Motorola for them to do it. I'm sure there is an ISP somewhere or some trick button internally for them to unlock the bootloader, but nobody is saying.
I am out of options, and I am ready to send it to whomever can fix it for me. PM me if you can guarantee to do it and send it back.
-Thanks
Click to expand...
Click to collapse
Send it to Motorola then. If your phone is less than a year old, they will send you a new one for free.

Possibly Hit by Rowhammer?

Might be grasping at straws, but, something odd happened today that makes me think I got hit with Rowhammer (or something else).
Today I went to a vending machine I've used previously with Android Pay. When I tapped it, Android Pay gave me the error about not being able to very my Android was authentic and could not proceed. That I should unroot my device. Problem is, I'm not rooted. So ok, tried again. Same. Tried 2, 3 more times, nothing.
On the way back to my office, I get a notification from AirWatch, our corporate MDM, that I'm no longer in compliance. What the hell? I downloaded SuperSU, and it didn't detect root access. I also used Nexus 6 root toolkit to unroot the device, same thing, still not compliant. I flashed the 7.0 factory image again, still, not compliant.
If I did indeed get hit, is this irreversible? Am I barking up the wrong tree and it's not Rowhammer perhaps?
Thanks in advance.
edansbro said:
Might be grasping at straws, but, something odd happened today that makes me think I got hit with Rowhammer (or something else).
Today I went to a vending machine I've used previously with Android Pay. When I tapped it, Android Pay gave me the error about not being able to very my Android was authentic and could not proceed. That I should unroot my device. Problem is, I'm not rooted. So ok, tried again. Same. Tried 2, 3 more times, nothing.
On the way back to my office, I get a notification from AirWatch, our corporate MDM, that I'm no longer in compliance. What the hell? I downloaded SuperSU, and it didn't detect root access. I also used Nexus 6 root toolkit to unroot the device, same thing, still not compliant. I flashed the 7.0 factory image again, still, not compliant.
If I did indeed get hit, is this irreversible? Am I barking up the wrong tree and it's not Rowhammer perhaps?
Thanks in advance.
Click to expand...
Click to collapse
Are you bootloader unlocked??? If so where have you been??
I do have an unlocked bootloader. I was unaware of this flaw at all until the last 10 minutes. If that's the cause, then ok. Guess I'll be re-locking it.
edansbro said:
I do have an unlocked bootloader. I was unaware of this flaw at all until the last 10 minutes. If that's the cause, then ok. Guess I'll be re-locking it.
Click to expand...
Click to collapse
Backup first because locking bootloader wipes data, just a friendly reminder
Bit stumped. I went into fastboot, used Nexus Root Toolkit to Lock the bootloader. Sure enough I don't see the lock upon bootup, had a fresh OS waiting for me, re-installed my apps including AirWatch, and it still tells me I'm compromised. I must be missing something.
Check if you are still violating Google's SafetyNet.
https://play.google.com/store/apps/details?id=com.scottyab.safetynet.sample&hl=en
Turned out that after I uninstalled AirWatch and reinstalled it, I was compliant again. I guess something was corrupted with AW from the restore. Thanks for the replies.
Sent from my Nexus 6 using Tapatalk

Bypassing lock screen on stock unrooted phone without erasing userdata?

Hey guys,
Is there any way to either reset the lockscreen password or to backup all userdata from a Moto G5S plus that's upgraded to Android 8.0, is not rooted, is running stock ROM, does not have ADB debugging enabled and has no custom recovery?
Most likely no, I've never had a Motorola phone before though, and I couldn't find any workarounds/utilities, but perhaps I wasn't using the right keywords.
Thanks in advance,
Lada
Hi, same problem here. My son can't unlock his Phone with password that was working yesterday Just fine. He has his fingerprint enabled and password. Fingerprint is not enough and it wants also the pass which is not working. Debugging is disabled, stock Rom unrooted. We cant even export data from it. Any solutions before factory reset?
Afaik there's mo such method because the whole mechanism would be pointless if one can bypass lockscreen password just like that.
You'll need to use some Forensic tools for retrieving data. Not a sure shot method and definitely not a cheap one as the software cost very much.
You can search and find Stellar Phoenix (or similar alternatives).
tarun0 said:
Afaik there's mo such method because the whole mechanism would be pointless if one can bypass lockscreen password just like that.
You'll need to use some Forensic tools for retrieving data. Not a sure shot method and definitely not a cheap one as the software cost very much.
You can search and find Stellar Phoenix (or similar alternatives).
Click to expand...
Click to collapse
I've tried several software, but they either only worked for a select few Samsung devices, or only with older versions of Android.
I was 95% sure it's a lost cause, just wanted to ask around, see if there are any Motorola-specific workarounds or whatever to try!
Lada333 said:
Hey guys,
Is there any way to either reset the lockscreen password or to backup all userdata from a Moto G5S plus that's upgraded to Android 8.0, is not rooted, is running stock ROM, does not have ADB debugging enabled and has no custom recovery?
Most likely no, I've never had a Motorola phone before though, and I couldn't find any workarounds/utilities, but perhaps I wasn't using the right keywords.
Thanks in advance,
Lada
Click to expand...
Click to collapse
Kamolot said:
Hi, same problem here. My son can't unlock his Phone with password that was working yesterday Just fine. He has his fingerprint enabled and password. Fingerprint is not enough and it wants also the pass which is not working. Debugging is disabled, stock Rom unrooted. We cant even export data from it. Any solutions before factory reset?
Click to expand...
Click to collapse
You can try this some of the method to unlock your device, i don't know if it works or not, but give it a try maybe it works.
https://www.androidphonesoft.com/resources/forget-lock-password-android.html
https://www.makeuseof.com/tag/forgot-android-passcode/
riyan65 said:
You can try this some of the method to unlock your device, i don't know if it works or not, but give it a try maybe it works.
https://www.androidphonesoft.com/resources/forget-lock-password-android.html
https://www.makeuseof.com/tag/forgot-android-passcode/
Click to expand...
Click to collapse
Yeah, those are all outdated :/
Lada333 said:
I've tried several software, but they either only worked for a select few Samsung devices, or only with older versions of Android.
I was 95% sure it's a lost cause, just wanted to ask around, see if there are any Motorola-specific workarounds or whatever to try!
Click to expand...
Click to collapse
I got to know that in an internship at an investigation agency. They use that software to solve criminal cases. It should work somehow but yes, may take significant time.
tarun0 said:
I got to know that in an internship at an investigation agency. They use that software to solve criminal cases. It should work somehow but yes, may take significant time.
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By all means, there must be software out there that can bypass whatever lockscreen, but I doubt it's "commercially available"

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