Preorder. Already sent back! - Samsung Galaxy Note 8 Questions and Answers

Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?

M2Iceman said:
Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?
Click to expand...
Click to collapse
Sounds like sim tray issue - I have had no problems at all - at launch they are all running the same software so shouldn't be that.

M2Iceman said:
Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?
Click to expand...
Click to collapse
You must feel gutted! Took my Note 7 back and felt sick as a parrot. When the second Note 7 had to be returned I went into a depression! I was so pi55ed off, twice same situation. That is in the past but I know how you feel. We wait months for these devices, read every You Tube clip read every media bite then the day we get our new device it has to go back.
I am not going to say there will be lemons in every thing we purchase as that is not comforting to hear regardless of its truth. Again I feel for you and hope your next Note 8 will be fine. Please let us know how you get on.
Ryland

M2Iceman said:
Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?
Click to expand...
Click to collapse
Could've been something else wrong, like a bad radio. Good thing you found out on day 1 instead of day 91

I had a hell of a time getting my sim tray with sim and sd to fit right. Took me a good 20 minutes. Finally got it seated and have not had any reception problems so far.

Related

Phones dropping like flies

So,
I had an 8525, and just upgraded to 8925. After some traveling, my 8925 just up dies. I got it on the 20th of Dec, and on the 30th it dies. I switch my card back over to the 8525 on that afternoon (after not being able to start it up), and start using it. Today (02Jan08), the 8525 died as well. Both are giving me similar issues. The 8925 gives a red light when I attempt to charge, and wont turn on at all. The 8525 gives no charging indications whatsoever, and refuses to turn on as well. I'm getting worried I'm radioactive or something. Anybody got any ideas as to what would cause to phones to die similarly like this. The only new things introduced were my trip to texas. I haven't change much of anything else. Any ideas would be appreciated, as I'm completely stumped. I've tried the straight to battery "jump-off" via usb and 3 AAA batts for the 8925, and I've got nothing out of it. I even went a got a new battery. Something I'm doing (I have no clue what) is absolutely killing these phones.
Thanks,
Doug
The only think I can think of in your case that might be common is the charger. Was the same charger being used on both devices? I wonder if it was bad could it have maybe damaged the phones.
I've been running through any possible connections, and that's the only thing I can come up with. Except one of them died on the charger, the other one I was hangin out with some friends and went to check it and it was dead. I imagine the charger could have caused an issue that eventually fried the phone. The charge I'm using came straight out of the 8925 box, brand new!
http://forum.xda-developers.com/showthread.php?t=355232
Your not the only one...
Have a look at your mini USB port on the device. Is it slightly bowed??? Is tere a slight downward curvature creating a slight crescent shape to the device USB aperature?
@GSLEON3
I don't think so.
@xconradx
I have become active in that thread. Seems like a growing theme.....
@Mods
feel free to delete this one, since the other one has taken like a wildfire in california (too soon?)
I had exactly same problem when switching from 8525, after phone kept dropping I called the at&t CS they sent me some kind of a fixed code over the air, but then it went worsen. Anyway, I called them back they told me to read out the card serial# and informed me that I had the old sim card although it has 3G logo on it and suggested me to go to any at&t store to pickup the new one(one with at&t and 3G logo). It still dropped call after that but about 1/2 less until I turned off the 3G stuff then it works like charm!! Even the at&t CS said the 3G is not guaranteed in every place so to turn it off was a good idea!!
Huh?
bunrieu2k said:
I had exactly same problem when switching from 8525, after phone kept dropping I called the at&t CS they sent me some kind of a fixed code over the air, but then it went worsen. Anyway, I called them back they told me to read out the card serial# and informed me that I had the old sim card although it has 3G logo on it and suggested me to go to any at&t store to pickup the new one(one with at&t and 3G logo). It still dropped call after that but about 1/2 less until I turned off the 3G stuff then it works like charm!! Even the at&t CS said the 3G is not guaranteed in every place so to turn it off was a good idea!!
Click to expand...
Click to collapse
I actually don't see how our problems are at all the same. Thanks for replying tho.
Just a though... I had dropped call problems before the red light of death happened on my phone as well. Towards the end it couldn't even find a signal.

at&t tilt: stops detecting sim card when slide IN. works when slide out

i have had no problems before, i flashed a couple roms in it before, but in the end, i kept very lightly modded rom very close to OEM rom for the tilt that i got from here. all was well for months and months.. until now.
i noticed that the phone will lose signal. and not detect a sim card anymore. at first i thought it was sim. so i tried it on my other tilt (i have 2) and i determined that its the phone.
if i restart it, it works for about 1 min or less if im lucky.. then i have to to go comm. manager, turn off phone signal, and turn it back on, usually, that does the trick. but now, that wont even work anymore.
the only way to get the sim recognized again is if i slide the phone out, go to comm. manager, turn off phone and turn back on, and LEAVE the phone slided out. once i slide the phone back in, it will not detect the sim. ive tried diff. spl, different roms, and searched before i came back here.
ive had it for over a year, have broken the screen and messed up keyboard by closing hood of my car on it,
but ive fixed it. and that was long ago. maybe this new problem is because of this. if someone had similar problems, let me know what you did. or if anyone can point me into the next direction. i guess ill have to crack it open again.
I had a similiar issue where my phone would turn on ok, then lose signal and then get the no sim card error (dialer screen). What I ended up doing was taking a piece of tape and put it on the back of the sim card then slid it into the holder and locked it. (It was a thick metal tape, if you use scotch tape I recommend using a few pieces). Once I did that I havent had another problem with it. Its a pain to get the sim out of the phone because it ruins the tape but I would rather deal with that than not have my phone work correctly.
Let me know if that works for ya.
Jim
i see. so it seems that your problem was that the sim shifted out of place sometimes... i will try that. hope it works. its so odd that my sim card dissapears when i close my tilt
I just recently had a similar problem and I finally figured out it was a bad contact with the SIM card. you can either use the tape trick, or if you have a steady hand, take a thin object (such as a paper clip or glasses screwdriver) and very gently lift the contacts up underneath of where the sim card goes. they may have been pushed down due to abnormal pressure exerted on the back of your phone, I think that's what happened to mine.
thanks for your help. the sim contact issue was the first thing i suspected, AND tried. i used a needle. i raised the level of each of the 8 contacts making sure the sim will make contact with each pin. but the problem remains.
i will try this again. to double check. i will respond with the results
i tried pushing the pins up a little bit again, i still have the same problem
*but now i have an update, it seems that the sim card stops being detected right before i actually fully slide the phone back in. for examplle, before the slide-in tone is played, and before the screen tilts back.
i already took it apart for a look inside, everything seems fine. and i dnt really know wht to look for.
Hi,
was reading about ur issue, just tought on jumping into the wagon, I suspect it might be the flex cable that connects the sim to the motherboard, if there is such cable, i haven't opened my kaiser yet but my Pioneer car radio has this flex cable issue when the drive is closed the screen turns on and the whole radio but as soon as you press eject (the face will scroll and unveil the cd slot) the radio actually turns off and i have to move the face back to its original position in order to work. At the end I took the flex cable out and 1/4 of it was teared, in the end I had to order a new part
thanks so much for your help. i guess there is nothing left to do but to take it all apart. somewhat blindly. at least i know what to look for. bad cables, contacts... im clueless as to whether it can be a bad grounding issue? or a short. i dnt know. i guess i may be the first one to experience a problem like this on a tilt.
so i will do my best to get this problem resolved. and maybe include some pictures if it is intereting enough
my tilt totally stopped recognizing the sim.. it first happened when i dropped it and had to keep it open to keep contact.. then i was sitting with it open and tilted up, it fell and closed somehow and now the sim isnt there at all... i guess something is disconnected or whatever, im afraid to take it apart, but its either that or a paper weight.
New Sim
I had a similar problem. My sim card would disappear on occasion then one day I woke up and no phone. Just an annoying sim card not installed message. Checked the phone by putting in a known working sim card and it was fine. Called ATT for a new sim card and now my phone is working. Try a new SIM CARD.
For the original poster -- that fact that it works when the keyboard is in one position but not the other indicates that it is likely a bad flex cable.
Agreed
Its most likely the cable. I used a new SIM, the extra pressure trick, cleaned contact, etc on mine yesterday, but the problem remained.
I got a used Tilt from Craigsliist , reusing the SIM and case, and it works great.
i wonder if anyone has bought this item before and if it works? upon research, i think our problem comes from the sim card flex and ribbon:
http://cgi.ebay.com/HTC-TyTN-II-P45...AU_MobilePhoneAccessories?hash=item2a05bd88c4
It definitely comes form that ...but the repair cost is more than the replacement cost..so why bother with repairing it?
Hey, I'm having the same problem, my phone just out of the blue after a year of use says no sim card. My card is fine in other phones, and no cards work in my phone. I tried the pressure thing and cleaning the pins, but no good. My next option will be a hard reset/ wipe the phone and see if that clears the problem. I'm not optimistic after reading the thread. Did any one have luck with one of those Kaiser Flex Sim Card Slot Repair Parts that loller90278 mentioned? If so, I would rather spend $16 to fix a phone that has worked well up till now, rather than spend $100 on an unknown used phone. Still I don't want to bother if it's not going to work.
Thanks
well well...i'm going to have to join this "club" of affected kaiser users
my kaiser just started misbehaving last night. i bought it brand new exactly 1 year and 11 months ago
i took good care of it, barely ever tilted the screen during my almost 2 years of use. the current behavior is that when the keyboard is closed, the sim is hardly ever detected (1 out of 10 times perhaps). when the keyboard is opened, the sim is fairly regularly detected (9 out of 10 times perhaps).
i am not going to bother with investigating the possibility of a software problem because of my observations. given all the threads i've read about this issue, i am convinced my sim flex cable is either loose and/or broken.
anyway, it seems the kaiser's flex cable is just not built to last much longer than 2 years. if i can have it repaired for up to around $50, i'll go for it...if not, HD2 here i come!
ASCIIker said:
well well...i'm going to have to join this "club" of affected kaiser users
my kaiser just started misbehaving last night. i bought it brand new exactly 1 year and 11 months ago
i took good care of it, barely ever tilted the screen during my almost 2 years of use. the current behavior is that when the keyboard is closed, the sim is hardly ever detected (1 out of 10 times perhaps). when the keyboard is opened, the sim is fairly regularly detected (9 out of 10 times perhaps).
i am not going to bother with investigating the possibility of a software problem because of my observations. given all the threads i've read about this issue, i am convinced my sim flex cable is either loose and/or broken.
anyway, it seems the kaiser's flex cable is just not built to last much longer than 2 years. if i can have it repaired for up to around $50, i'll go for it...if not, HD2 here i come!
Click to expand...
Click to collapse
just wanted to follow up on my own post above.
i just got my kaiser back. its been repaired
the dude cannibalized the main flex cable and sim assembly from a tilt and transplanted it into my tytn2. BUT! there has been an interesting side effect...because the tilt does not have a front cam, my guess is that its flex cable is unable to carry the signal of the front cam in the tytn2. so now my front cam is no longer detected. the camera app shows no icon to switch to another camera. the icon is blank!
i figured i could either have a kaiser with sim problems or a working kaiser with no front cam. i chose to keep the flex cable from the tilt because there is no 3G in my region and i hardly ever used the front camera otherwise.
long story short, my kaiser is back in business!
Similar problem !!!
Hello mate, .,. the problem in you case is the connecting ribbon between the keyboard that holds the sim card beneath it and the screen. I recommend u to replace the ribbon that connects. Its around 40 USD and that should do the trick.
Cheers !!!!!

No sim card! Help please.

So basiclly my g1 doesn't accept any kind of sim card at all. My sim card used to work but now it doesn't. I tried changing sims already like alotta times but still it says "NO SIM CARD" when there is one. Everything works perfectly fine except for the sim card part. My phone isn't rooted. It's pretty stock. Can Anyone help me?! Please!?
Its a common problem that is occuring since a couple of months... Im having the same problem except mine recognize my sim card from time to time and then I loose signal and the sim card problem occurs again... Nobody on the forum know what to do about it so Im clueless about it...
May be hardware, not quite sure. You might want to get another phone.
My friend had this problem after water damage - he got lucky and warranty replaced it. I would guess it's a hardware problem as well, so your best bet is a new phone or see if you still have a warranty.
Yeah it used to happen to mine too but now it doesn't recognize at all. I have no idea what to do. I love my G1...
the answer is, hit T-Mo up on your warranty..... or buy a new phone....
im on G1 number 7 or 8.... T-mo keeps shipping em out under warranty
ESKIMOn00b said:
the answer is, hit T-Mo up on your warranty..... or buy a new phone....
im on G1 number 7 or 8.... T-mo keeps shipping em out under warranty
Click to expand...
Click to collapse
Holy ****, bro.
its the sad truth....
but it has actually been benifical...
T-Mo's warranty policy is that you get another year warranty if the phone is replaced with a NEW phone, and if it's replaced with a Re-Furb then youi get 90 days, or the remainderof your existing warranty
my frist 3 phones were NEW replacements
and after that i got Re-Furbs
i was told this by a T-Mo warranty repair tech, on the Employee line, as i used to sell t-mo at radioshack....
also this was confirmed by checking my warranty expiration date (t-mo MUST provide this date on your request) as it MUCH later than 1 year from my first purchase....
ESKIMOn00b said:
its the sad truth....
but it has actually been benifical...
T-Mo's warranty policy is that you get another year warranty if the phone is replaced with a NEW phone, and if it's replaced with a Re-Furb then youi get 90 days, or the remainderof your existing warranty
my frist 3 phones were NEW replacements
and after that i got Re-Furbs
i was told this by a T-Mo warranty repair tech, on the Employee line, as i used to sell t-mo at radioshack....
also this was confirmed by checking my warranty expiration date (t-mo MUST provide this date on your request) as it MUCH later than 1 year from my first purchase....
Click to expand...
Click to collapse
I see how that could work out... I would just be so pissy having to wait for a new phone over and over. Unless they replace it on spot.
well with the risk of continued thread jacking, T-Mo cross ships replacements, as in you get the newone before you have to resend the old one...
you have 7 days from the date your new phone activates on their network to return the phone, just has to be postmarked by that date (scanned into UPS's system)...
plus if your phone is totally BORKED, you can request a loaner from a local store while you wait the one or 2 days it takes for the replacement to arrive
also at this point i'll probably ***** and moan next time it breaks and try to get a free MT3G slide outta em on my next replacement..... they tried to give me a Dash 3G last time, and i told em to shove it...... (i want a damn HTC android phone, with a keyboard,1Ghz+ preferably, but if its free i'll take the upg to a MT3G Slide, no contract extension ofcourse )
[Q] Same problem, SIM recognition is sketchy
I've recently been having the same problem...
The phone, HTC Dream (EBI1) from Rogers, sometimes recognizes my perfectly functional SIM card, and most other times does not. This has been happening for a while now, and usually a reboot or two would solve the problem, but now it seems like it has finally quit (I've been rebooting/powering off/battery pulling for the last 2 hours, and removing and inserting the SIM card). I've changed ROMs, (well between different versions of CyanogenMod but it worked fine with it before) and nothing.
The strange part is, after rebooting 10 to 30 times and it actually recognizes the SIM card, if the device is left on, it will continue to recognize the card... I live in an area of s*** reception, and frequently go in and out of service, I've enabled disabled 3G, WiFi on/off, and it will still work for days, UNLESS the radio is turned off for whatever reason (Airplane mode, or power off/reboot).
Basically my only hope is to pray to the G1 Gods that it'll recognize my SIM card, and if it does, then do not loose power for any reason...
If anyone has any info what so ever, please let me know.
Also, If anyone knows how to get a log of everything that happens from boot, I'd love to know how.
My phone is the HTC Dream (EBI1) from Rogers, currently running: CyanogenMod 5.0.7 test2
Danger SPL
RA Recovery 1.7.0R
HBOOT-1.33.2005 (DREA21000)
RADIO-3.22.26.17
Possible temporary FIX!
Okay, so as my last post states, my phone will sometimes recognize my SIM card after a bunch of rebooting... I've been rebooting a lot today (3 hours straight almost, with no success) and my battery was getting pretty low, which reminded me that usually when it starts working again is in the morning... weird I know...
I would turn off my phone over night and usually in the morning, within a couple boots, it'll work again, which led me to think, maybe for some reason, when the phone is too warm, it won't boot the radio properly or something strange...
Either way, I put my phone in the freezer for 10 minutes, took it out and booted it, WORKS!!!
Also, the battery was just about out, and the cold shortened it even more, it died, I plugged it in and booted again, STILL WORKS!!!
If anyone else has this "No SIM card" message, even though the SIM is good, try turning it off, sticking it in the freezer for 5-10 minutes and then boot... it's worth a try...
Like I said in the previous post, once it works, don't power down, so next time I run out of battery, I'm going to try putting it in the freezer while it's on to see if it fixes while running...
I know this sounds dumb, but it does make a little sense. I just can't figure out why it will keep working under all conditions as long as it has power to it?!?
slopes said:
Okay, so as my last post states, my phone will sometimes recognize my SIM card after a bunch of rebooting... I've been rebooting a lot today (3 hours straight almost, with no success) and my battery was getting pretty low, which reminded me that usually when it starts working again is in the morning... weird I know...
I would turn off my phone over night and usually in the morning, within a couple boots, it'll work again, which led me to think, maybe for some reason, when the phone is too warm, it won't boot the radio properly or something strange...
Either way, I put my phone in the freezer for 10 minutes, took it out and booted it, WORKS!!!
Also, the battery was just about out, and the cold shortened it even more, it died, I plugged it in and booted again, STILL WORKS!!!
If anyone else has this "No SIM card" message, even though the SIM is good, try turning it off, sticking it in the freezer for 5-10 minutes and then boot... it's worth a try...
Like I said in the previous post, once it works, don't power down, so next time I run out of battery, I'm going to try putting it in the freezer while it's on to see if it fixes while running...
I know this sounds dumb, but it does make a little sense. I just can't figure out why it will keep working under all conditions as long as it has power to it?!?
Click to expand...
Click to collapse
You know this actually sounds like a hardware problem. Or possibly an issue with the sim card. Try going to your local carrier and ask for a new sim card. T-Mobile US charges $20 I believe. I had this issue and a new sim card solved everything. If the new sim card doesn't solve the problem then it's definitely hardware related. And if it's hardware related it MIGHT be why you're getting bad reception. It's a long shot I know but I certainly wouldn't recommend anyone putting their phone in a wet freezer! Anyone that does consider this I suggest placing it in an air tight container to keep it from getting wet. We don't want your leaking quart of vanilla ice cream messing up your phone.
Solved!!
Hi, buddy!
I have a samsung captivate and I was having the same trouble.
I'm brazilian and my sister send me the phone unlocked from US.
It was working for 5 months.
When I changed the SIM it has began asking me for the code(??!). It was programed for not asking PIN code so I got surprised. I typed my code several times until get the phone locked.
I spent more than 2 weeks to find the solution: Galaxy S Unlock, a free program available at the Market. It's necessary to root and install Busy Box (I installed mine with Titanium Backup).
Try something close to this for your device!
I hope this can be usefull!

No Sim Card - Emergency Calls Only Error on Verizon

Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Check your apn settings
provide more info, are you stock, custom rom, unlocked, etc.
You may need to try a nuke and repave to start fresh. After a week, something happened to my SIM on a custom rom and the fix is to nuke and repave and that includes userdata.
so back stuff up but only restore what you seriously cant redo, thats working so far for me.
GL
Can you advise what to check in APN's? (Sorry for the dumb question)
I was rooted running stock rom for a week, but unrooted and factory reset when I thought I was returning it to Motorola. Has had issues both ways.
Try hitting the contacts on the sim card with a pencil eraser.
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
jeetash said:
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
Click to expand...
Click to collapse
nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.
simms22 said:
nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.
Click to expand...
Click to collapse
worst part is that it is happening on an Replacement device after i RMAd my first nexus for a power button problem !!
i hope its software related and can be fixed .. because google is now refusing to rma this as im now out of my warranty period !
just to be clear im not on verizon .. im on a gsm carrier and have tried 4-5 different working sims
it latches on to network and works fine for a few hours and then just drops and refuses to catch networ k...
any other ideas ??
can the bad sim card holder be fixed or repaired ??
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.
Ryououki said:
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.
Click to expand...
Click to collapse
This just happen to me as well, google knows nothing about it, neither does motorola , they are sending me a replacement hopefully that fixes the issue.
I just got out of the shower and suddenly had the "no sim card" message. Restarted the phone, still nothing.
Removed the sim card. Put it back in... Now I have data again. Wtf?
I just noticed this running chroma. It always happened on boot and always went away. Never seen it stock unlocked rooted and tweaked with things like the Motorola command center, tethering, and such.
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?
Eager to know if i need to send it back or if its software. The sim card works fine in my s5.
EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
f1ux said:
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?
Eager to know if i need to send it back or if its software. The sim card works fine in my s5.
EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
Click to expand...
Click to collapse
I am curious, have you guys figured out this issue? I just got a new Nexus 6 that does this intermittently. The phone can read the card, but then every once ina while (about three times a day) it says 'no sim card - emergency calls only'.
I've noticed that banging mine against a hard surface (I do have a case on) seems to fix it for me, as horrible as it sounds... Mine does not fix itself after a reboot.
That said, it hasn't happened to me since I've had marshmallow on here.
In short. I have no idea what's going on.
Sent from my Nexus 6 using Tapatalk
I have had my replacement Nexus 6 for about 9 months and have not had this issue occur on the replacement unit. I'd highly suggest sending it in for replacement if you are still under warranty.
Sent from my Nexus 6 using Tapatalk
Push the SIM tray in really hard!
Push the SIM tray in as hard as you can!!!
I tried every other solution and this worked for me with Nexus 6.
I have same issue No SIM CARD with droid turbo, restart always solve issue, its common problem with Motorola phones, lot pf people are facing this but no solution yet
yeah my shamu after a new sim card did this, took it in, no fix, mytrendyphone service in england claimed they could fix it,, I paid they didnt fix it, kept it two months, sent it back unrepaired.
yes fairly ticked off. wifi only paperweight now.
MrBroox said:
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Click to expand...
Click to collapse
OK first off I had the same issue. intermittent no sim detected. go worse and worse, until did not detect at all...
First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...
(FYI, I am an electrician by trade)
What I has appeared to fixed it permanently (so far anyway).
All electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metal touching, or just cheap metal..
On a hunch I gooped up the sim contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts (you could use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".
I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary.
---------- Post added at 06:28 PM ---------- Previous post was at 06:01 PM ----------
MrBroox said:
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Click to expand...
Click to collapse
I know this is an old post,.. but I'm answering in hope of helping others that my need the solution
OK first off I had the same issue. intermittent no sim detected. got worse and worse, until did not detect at all...
First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...
(FYI, I am an electrician by trade)
What I did next had appeared to fixed it permanently (so far anyway).
Many electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metals, or just cheap metal..
On a hunch I gooped up the sim card's contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts" inside the sim slot (you could also use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".
The compound will not (should not) damage and the phone, its is for electrical and electronic equipment.
I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary.
Veronica

mobile network missing randomly

Happened twice now.
Mobile network just stops, leaving me with the icon shown in the screen shots
Last time it happened I just powered off and back again..
On 371
L29
Anyone else had this happen?? Never happened before.
Could just be the age of the phone or the SIM card developing a fault but have never had a phone of mine go like this before.
Roll on oneplus 8 release, can't wait to get rid of the phone.
Use your sim on the second slot to see if the problem is fixed.
I had problem when i was talking on the phone the call would randomly drop out. this problem was more than a month and my sim was 1 year old. i cleaned the sim but nothing changed, when i used the second slot is working fine.
Grazeholder said:
Use your sim on the second slot to see if the problem is fixed.
I had problem when i was talking on the phone the call would randomly drop out. this problem was more than a month and my sim was 1 year old. i cleaned the sim but nothing changed, when i used the second slot is working fine.
Click to expand...
Click to collapse
Must be the slot then.
I'm actually using a rebranded L09
So only one SIM slot.
It's been ok since the power off so will keep an eye on it.
Cheers
dladz said:
Happened twice now.
Mobile network just stops, leaving me with the icon shown in the screen shots
Last time it happened I just powered off and back again..
On 371
L29
Anyone else had this happen?? Never happened before.
Could just be the age of the phone or the SIM card developing a fault but have never had a phone of mine go like this before.
Roll on oneplus 8 release, can't wait to get rid of the phone.
Click to expand...
Click to collapse
Nice theme . You mind sharing it or the link, thanks.
sPEADy said:
Nice theme . You mind sharing it or the link, thanks.
Click to expand...
Click to collapse
It's:
Nightlike 9.1
Lawn chair 2
Klopp wallpaper
That's it tbh
L04 in Canada, Bell on 365. Noticed that happen a few times now, same with reboot to fix. Came on randomly about a week apart.
StatikBlue said:
L04 in Canada, Bell on 365. Noticed that happen a few times now, same with reboot to fix. Came on randomly about a week apart.
Click to expand...
Click to collapse
Ye it's been happening more frequently, happens when I go out of range, ie: basement and then come back..
Might just need a factory wipe..
@StatikBlue
And as luck would have it...look what just happened lol.
Going to leave it, to see if it comes on by itself or if there's any other way.
Edit: it didn't, cleaned the SIM tray, blew into the hole (like it was the SNES days) and I'll see how it goes.
That's the symbol for no sim card and/or faulty sim.
Unless the sim is actually faulty, the most common reason is if the sim is dirty, as the contacts can corrode slightly over time (the same as your chip & pin credit card can).
Give it a clean with a bit of cotton wool and alcohol, or failing that simply rub the chip with your thumb!
If it keeps happening, get a replacement from your carrier (usually free) & if it then keeps happening it's probably dirty contacts in the phone....
Had it occasionally with different makes of phone over the years so not just a Huawei problem & you'd be unlucky if it's a faulty phone.
colthekid said:
That's the symbol for no sim card and/or faulty sim.
Unless the sim is actually faulty, the most common reason is if the sim is dirty, as the contacts can corrode slightly over time (the same as your chip & pin credit card can).
Give it a clean with a bit of cotton wool and alcohol, or failing that simply rub the chip with your thumb!
If it keeps happening, get a replacement from your carrier (usually free) & if it then keeps happening it's probably dirty contacts in the phone....
Had it occasionally with different makes of phone over the years so not just a Huawei problem & you'd be unlucky if it's a faulty phone.
Click to expand...
Click to collapse
Yea I'd done that pal. Seems to have been a poor contact, hasn't happened since.
I've never had this issue myself..
StatikBlue said:
L04 in Canada, Bell on 365. Noticed that happen a few times now, same with reboot to fix. Came on randomly about a week apart.
Click to expand...
Click to collapse
Ok so a removal, clean and blue into the hole has fixed it for me. Just an imperfect contact
dladz said:
Ok so a removal, clean and blue into the hole has fixed it for me. Just an imperfect contact
Click to expand...
Click to collapse
K what? What did you remove, clean and blow(blew) into which hole?
StatikBlue said:
K what? What did you remove, clean and blow(blew) into which hole?
Click to expand...
Click to collapse
Lol, just the SIM tray, pulled the sim, wiped over both..blew into the empty SIM hole.
Kind of like having a super Nintendo when you had to blow in it to get it to work
Ah now I gets you.

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