Hi guys!
Device:
- Huawei P10 dual-SIM VTR-L29 B162 official un-rooted
Issue:
- native email app: IMAP email account.
Description:
- I set up an IMAP email address (correct and properly) and every time I sent a message it disappears from Sent Messages (on the phone app) and also it does not appear on my laptop. If I send an email from my laptop (Outlook 2016) it appears also on the phone.
I've tried the same account with Gmail, Outlook Mobile, Blue Mail, Newton mail, etc. and it works just fine!
But with the native email app doesn't want to sync the sent folder.
Really annoying!
any help please?
nobody has this problem?
Hi, i've got this same problem. I've tried to downgrade e mail app, change imap prefix, even wrote to polish huawei support. They confirmed this bug, and assure me that they are working for solution. Almost two months ago
Related
Hello,
I’ve been using the phone for few days now and I’m having some problems with my e-mail. I have configured three e-mails accounts, 1 Gmail and two pop 3 mails.
The deal is that whenever I use the e-mail app I can check new e-mails, but I can’t see the old messages (the one I read before). Also, alter seeing the messages in the SGS the messages disappear from the phone AND from my e-mail server. I already checked the configuration and I have selected “Never” in the “Delete e-mail from the server” in the “Incoming server settings” of both accounts but it looks like as soon as the e-mail apps access my account it actually deletes the message from the server.
Does anyone know how to solve this?
Thanks
Do they disappear immediately?
Are you sure you don't check them elsewhere (standalone computer) where they ARE removed from the server?
Don't have that issue here, only once I check them on my home computer they are removed from the server and my phone.
I'm sure. I was traveling, and the only way to chck my e-mail was using the phone. When I got home I tried to download the messages in the outlook and no messages were downloaded. Than I tried to acess the messages using webmail and again I couldn't fine the messages. They just disappeared.
Tried again with the same results. I read the messages on the SGS and 10 seconds later the message disappears from the phone and from the server (I tried to read the messages using a Webmail page and there is no message in the inbox).
Looks like a Bug, but it's strange that I'm the only one that is experiencing this issue. I recall that I had a similar issue with my Archos, but I thought it was a problem with Android 1.6. It may be a issue with my e-mail account but it is just a simple pop 3 account. I see no reason why it would behave like that.
pop3 email vanishes
I am having the same type problem with my samsung vibrant.I set up a pop3 account using my cable account. I can send and receive mail but my mail vanishes from the inbox. It does stay on the server luckily. Nobody at tmobil or samsung has a solution except to use k9 but it happens on it also/ So they blame isp which makes no sense since it arrives. Very frustrating
Hi i'm new to android.I recently bought milestone and try to sunc my emails.
With my Tellas acount(a company in greece) emails works just fine.But when i try to sunc hotmail it downloads the messages ok.I delete the unnesesary ones.But the problem is that when i reboot the phone i find out that email's are missing and downloaded again even the deleted ones,or the client crashes and loses all emails.
Anyone had experience the same problem with a hotmail account?Is it the software or a faulty device???
Thats probablt got somthing to do with your Hotmail settings, and not the phone. I use Hotmail, and it works fine after disabling POP and enabling IMAP folders via the PC. try that.
Thanks that worked.After search found out that android 2.1 is not compatible with pop3 hotmail.So thank you again you save me because i'm almost never home.
ares225 said:
android 2.1 is not compatible with pop3 hotmail
Click to expand...
Click to collapse
That's not fully correct. Android is a platform. What helps you with mail is just the application. It does not matter it commes preinstalled as you can easily replace it with other (btw: give K9 mail app a try). Android got nothing to do with 3rd party mail servers not following world defined standards (there shall be no "hotmail pop3" but just POP3 standard). If you can use imap - try it instead but beware account quota. I've also read some too frequent pooling from hotmail (like more often than 15 mins) may cause problems.
Heyho,
i'm searching for an email app wich allows me to check my mails i sent from Thunderbird on Win7 when im not at home. Normally on my android device it works properly with K9 and imap on both programs, but on my Win7 device it didn't.
Ja i set everything to imap, maybe interesting it's an gmx adress. And normally they want to be paid for imap, but it works also if u enter smtp... yourself.
Regards Max
Sent from my HTC HD2 using XDA
hi max
The only thing i've managed to get working is gmail.
I have gmail check my 3 pop email accounts ( all seperate mail servers)
On WP7.5 under gmail account i can find each folder ( i have set up in Gmail to keep the 3 inboxes seperate) and pin the inbox to the home screen.
On the home screen i can see when and how many mails are in each mail box
I like gmail as it means even if i loose my phone or whatever, i can always check all my mail on one webmail account
Works great
gmail, yahoo, hotmail all work perfectly fine in wp7.
I set up an IMAP server we use at work, without any problems.
Do you get an error message?
Hi everyone,
I have updated my Xperia Z1 to Lollipop yesterday and sofar I am happy with the update overall.
Except for one thing.
Since the update I can't get my Exchange mail to work.
At first I can setup the mailaccount and everything goes fine (as long as I sync Contacts first, the Calendar and then Email, otherwise it won't download contacts and calendar items). But after setting it up, it syncronizes once and after that no more mail is being downloaded.
A manual refresh of the inbox throws the error "Cannot connect to server".
Sending emails is working fine, they are immediately delivered, but receiving them isn't.
If I look at the logs on the firewall and Exchange server I don't even see any connections when I manually refresh.
What I have tried sofar:
- Delete and reconfigure Exchange on the device.
- Set the options to "Allow all certificates"
- Tried the Outlook for Android app, this works fine, but doesn't fill my contacts, so it's not usable for me.
- Disabled TLS 1.2 on the exchange server (Read on several pages that TLS 1.2 handshakes on 5.0.x don't work nicely and this might be the cause)
- Deleted the sync-relationship through OWA
I am seriously baffled by the fact that it syncs once after setup and then stops receiving mail, but stil sends mail.
Anybody who had the same problem or might have some tricks I could try?
JanssuhhhNL said:
Hi everyone,
I have updated my Xperia Z1 to Lollipop yesterday and sofar I am happy with the update overall.
Except for one thing.
Since the update I can't get my Exchange mail to work.
At first I can setup the mailaccount and everything goes fine (as long as I sync Contacts first, the Calendar and then Email, otherwise it won't download contacts and calendar items). But after setting it up, it syncronizes once and after that no more mail is being downloaded.
A manual refresh of the inbox throws the error "Cannot connect to server".
Sending emails is working fine, they are immediately delivered, but receiving them isn't.
If I look at the logs on the firewall and Exchange server I don't even see any connections when I manually refresh.
What I have tried sofar:
- Delete and reconfigure Exchange on the device.
- Set the options to "Allow all certificates"
- Tried the Outlook for Android app, this works fine, but doesn't fill my contacts, so it's not usable for me.
- Disabled TLS 1.2 on the exchange server (Read on several pages that TLS 1.2 handshakes on 5.0.x don't work nicely and this might be the cause)
- Deleted the sync-relationship through OWA
I am seriously baffled by the fact that it syncs once after setup and then stops receiving mail, but stil sends mail.
Anybody who had the same problem or might have some tricks I could try?
Click to expand...
Click to collapse
Same Prob with Exchange 2010 and no idea!
Hi, I've recently changed my P8 to P10. On P8 I've used two IMAP accounts in stock e-mail application, version 3.1.0.27. Now I have configured this same accounts on P10 (version 3.1.0.28) and any of sent message isn't written to IMAP folder (i've created SENT, sent, Sent, Sent items, still no luck). After sending a message, and changing folder to "Sent" on phone, I can see this message, but only till refresh view. After refresh (sync) this message is gone. I've tried also to add custom prefix (Inbox), but still no luck. Several wipes also didn't give me results.
This E-mail app works on a P8 like a charm.
Thanks in advance for any suggestions, can't wait to delete Outlook app
Model: Huawei P10 VTR-L29
EMUI 5.1
Android 7.0 (VTR-L29C432B151)
Hi,
I have the same problem. I've try everything, still not working.
I've sent an email to Huawei Romania and they said to use Gmail app instead of native client. I don't like Gmail app, and i don't want to use it.
It seems that we can do nothing until next update. Hope they will fix it.
Problem with stock E-mail application on Huawei Ascend XT-2
I have the same problem with Huawei Ascend XT-2. Has anyone tried a different email client other than Google G-Mail?
I used the default email app with my IMAP service, but had a number of issues (not supporting IDLE for one.. ) so I searched for a solution and bought AquaMail in the end.
For IMAP this client is like a dream come true, supports everything and is highly customisable. But having push notifications again and notifications which disappear when I open my mail for instance on the computer, is exactly what I was searching for.
Also, when I send stuff on my phone, it's also stored in the the sent folder on the IMAP server. You can try the client for free by the way, it's in the playstore.
Indeed. I just today bought it and now I'm testing everything and looking up problems You guys have. This is a stupid one from Huawei. How responsive is Huawei support in theyr official support forum? It is worth My time to post something there?
It's weird. I'm using native email app (ver. 3.1.0.28) and only problem i have, is when open the app, and delete emails without reading, (spam) they're back after a while. It's annoying. But emails appears in folder default "received". I have two acounts, gmail, and other, and have no problem.
Wysłane z mojego VTR-L29 przy użyciu Tapatalka
Lets hope that EMUI 8 mail app will be better. If not I will write to support what is going on. I hope someone will do it too as they can ignore only one people complaining.