Related
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Kipland007 said:
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
If she's getting the MMS notification, then it's not related to iMessage. How long has it been since she switched? I believe some messages might get routed to the wrong carrier for a while.
I have been with T-Mobile for a long time and have not had MMS issues with any of the phones I have used. I have a G4 at the moment and MMS work fine with everyone (including iOS users). Group messaging can be tricky when dealing with iPhones though, I have missed some messages before, I get no notification, they're just lost. If the message is not being downloaded, I would make sure the APN settings are correct on her G4.
She can also try a different SMS app. I use Textra and it lets you manually configure an APN if the system one is having issues.
havanahjoe said:
If she's getting the MMS notification, then it's not related to iMessage. How long has it been since she switched? I believe some messages might get routed to the wrong carrier for a while.
I have been with T-Mobile for a long time and have not had MMS issues with any of the phones I have used. I have a G4 at the moment and MMS work fine with everyone (including iOS users). Group messaging can be tricky when dealing with iPhones though, I have missed some messages before, I get no notification, they're just lost. If the message is not being downloaded, I would make sure the APN settings are correct on her G4.
She can also try a different SMS app. I use Textra and it lets you manually configure an APN if the system one is having issues.
Click to expand...
Click to collapse
Thanks. I actually just recommended she try Textra and it seems to be holding up for now. As far as APN settings go, where is the most reliable place to find the correct ones? I see them posted all over the internet but am not sure what is new/legitimate. Would T-Mobile be able to provide them?
Kipland007 said:
Thanks. I actually just recommended she try Textra and it seems to be holding up for now. As far as APN settings go, where is the most reliable place to find the correct ones? I see them posted all over the internet but am not sure what is new/legitimate. Would T-Mobile be able to provide them?
Click to expand...
Click to collapse
Yes, T-Mobile should be able to provide them, but her phone should already have the right ones, especially if it's a T-Mobile branded device.
Mine is (on my T-Mobile branded G4)
T-Mobile LTE
APN fast.t-mobile.com
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
APN type default, supl, mms
APN protocol IPV6
Kipland007 said:
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
There are a lot of threads about this, the TMo G4 has issues downloading MMS for some reason. In group chats that are MMS it's even worse. I finally gave up on the G4 because it loses too many messages and can't download half the ones that it does get.
http://forum.xda-developers.com/tmobile-g4/help/mms-issues-t3150451
havanahjoe said:
Yes, T-Mobile should be able to provide them, but her phone should already have the right ones, especially if it's a T-Mobile branded device.
Mine is (on my T-Mobile branded G4)
T-Mobile LTE
APN fast.t-mobile.com
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
APN type default, supl, mms
APN protocol IPV6
Click to expand...
Click to collapse
I have these exact APN settings and have a ton of MMS issues, not to mention all the lost texts I never get...
Anyone try changing APN to epc.tmobile.com? Just changed this myself, going to test it out
Figured it out
I mentioned in another thread... I used Textra and it has a special setting that fixes this issue.
texasaggie1 said:
I mentioned in another thread... I used Textra and it has a special setting that fixes this issue.
Click to expand...
Click to collapse
What setting did you use?
It's under MMS settings:
https://www.dropbox.com/s/6mcxub5pjb77ts3/Screenshot_2015-08-15-12-14-47.png?dl=0
texasaggie1 said:
It's under MMS settings:
https://www.dropbox.com/s/6mcxub5pjb77ts3/Screenshot_2015-08-15-12-14-47.png?dl=0
Click to expand...
Click to collapse
Ah yes! The Wi-Fi calling fix? That can solve some issues when using Textra if you use WiFi calling, but the stock app should take care of that.
I haven't had any issues with group MMS, so I wonder if those that are having them are on WiFi and with WiFi calling enabled when they have these issues.
I don't know if it helps with WiFi calling or not! But it fixed my MMS sending and receiving problem!
XT1060 on Verizon; right now on one of the later CM nightlies but I know I tried several other ROMs in the past (probably all CM based) to no avail. MMS messages sometimes send/download immediately, most of the time they take at least 30 seconds to send and received ones fail download several times. This happens regardless of mobile data settings, WiFi, 3G, LTE, Hangouts, Messaging, etc. I've yet to correlate anything with the success or failure.
I've been digging through logs and the CM sources and the issue seems to stem from initiating the mobile data connection for MMS. At this point I'm deep in the telephony stack and well out of familiar territory. I'm hoping that someone can verify that they're seeing the same issues on Verizon with non-stock ROMs and also hoping that there's someone out there more familiar with the whole telephony stack that can perhaps guide my search in more productive direction. APN settings look correct and the logs confirm that once a data connection is made the right APN is used and messages get sent/received. I've found some "unrecognized command" type errors in RIL logs during the connection setup phase, but haven't sorted out what they are yet.
I can't be of any help to you with the programming stuff but I can say I have two DE cm12 exhibiting the same bugs.
I also get a soft reboot, where I lose 4g and I have a '!' next to the signal. I don't know if they're connected.
The MMS taking forever is annoying though. I've been considering going clean to a newer nightly than I'm on now and see if it's any better.
Sent from my Nexus 7 using Tapatalk
I had the same issue on a 1060 DE running Nexus Experience (CM based) and what worked for me was to disable the stock mms application and I believe MMSService. Then installed textsecure and all worked well. I can't remember 100% if I kept MMSService disabled or not as I'm back on stock Lollipop, but some combination of the above will definitely work.
TextSecure doesn't appear to use the same channels to send SMS/MMS as the stock app. As I understand, it's more of a mobile data thing than a true SMS/MMS app, which would explain why it worked for you. I'm 100% sure the issue does not lie in the stock CM MMS app, I've traced it well outside of there and the app appears to function just fine once it gets the notification that a MMS capable network is available.
I also sometimes run in to the service indicator giving a network that is strings of numbers like "00000" or "31000". I don't know if both of these are symptoms of the same problem or something completely different.
Apologies for the mis-categorization of the thread, thanks for moving it.
It would appear that APNs do affect this. CM's apns-conf has a "Verizon" "internet" APN that's listed for MMS. Not sure what it's there for and the stock 5.1 apns-conf does not have it. Logs showed RILJ messages of SETUP_DATA_CALL attempting to access this "internet" APN instead of the "VZWAPP" APN that stock would try for. Running the stock 5.1 apns-conf and then also manually removing the "Verizon" APN in settings has allowed first connection MMS messages to download and send fine i.e. ones that result in a SETUP_DATA_CALL RILJ message. It appears that if the MMS connection is already open, however, that it fails until timeout on a RILJ message of RIL_REQUEST_ALLOW_DATA. After 5 retries, we get another SETUP_DATA_CALL message and everything works fine. I am currently running a build of CM with Motorola's 5.1 proprietary binaries though, I'll have to verify that the older ones shipped with CM do not function differently.
This may be related and not a device-specific issue but either a google play services or back-end issue. Reported here because of the mention of these appearing to be data services, not text services having issues.
VZW 1060 DE unlocked but not rooted and took the OTA to 5.1. Did not feel like I experienced any of these issues prior to the update
Now, in addition to tethering problems, having hangouts issues similar to the OP description... messages sometimes take forever to show that they sent, or to come in. I sent a photo 3 times and some text but never could tell from hangouts that I had sent them or got a reply until after I rebooted the phone.
Asus Zenpad: Same issue for hangouts, some hangouts NEVER get some messages - this is a wifi only device. On lollipop
friend's new iPhone: Same issue as OP for hangouts
friend's Droid Turbo: Same issue as OP for hangouts. Reports she leaves the hangout and comes back in to see updates
Edit: Found the LG-G3 is reporting the same issues after updating to Lollipop
http://forum.xda-developers.com/tmobile-lg-g3/general/lollipop-tethering-t3071188
This is 100% a RIL issue with this phone's chipset and vendor binaries. It may carry over to other hardware but it is certainly not a Google issue.
It appears that the libril binaries supplied with Moto's 4.4.4/5.1 do not support RIL_REQUEST_ALLOW_DATA. It looks like they support an older method, perhaps involving RIL_REQUEST_SET_DATA_SUBSCRIPTION.
FYI, i recently fastbooted back to stock 5.1, and MMS working quickly for me.
I'm able to get fully functioning normal MMS on CM 12.1 by hacking the DdsScheduler a bit. If I force it to transition to Idle after MMS releases its networkrequest, everything works fine. I'm confident this is a hacky way of doing it, but it at least narrows the issue down further.
As a side note, the whole DdsScheduler portion was added to telephony in 12. CM 11 appears to work fine, as do all stock versions, of course. As far as I can tell, this bug should affect Galaxy S3 users (probably among others?) as well. Can anyone weigh in on that? I don't have access to one with CM for testing. Anything running a Qualcomm RIL with a version less than 10 should be affected?
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
Click to expand...
Click to collapse
Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
Click to expand...
Click to collapse
i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing
"READ Tmobile acknowledge Native message app is corrupt. Don't update Says TMobile
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Click to expand...
Click to collapse
seemles said:
Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
What about it ? Wether on wifi calling or not this is a message issue acknowledged and very pronounced In many ways . It's simple to see with a few trial and error tests regardless of wifi
Or LTE Data
Seeing all your messages show up on TMO digits comparing them to messages you've got or never got .....putting a SIM card in a different phone and seeing multiple messages pop up that have still been trying to push through that are tied to specific time line conversations. TMobile literally already acknowledges this it's just nobody is realizing it because they're not expecting messages that they're actually missing from people.
Feel free to test it if you would like have multiple people text you wait for it to come through not saying it affects everybody T-Mobile did tell me that they already have a ticket out for it and it's software related to this particular phone.
On top of the SMS of all things is one of the most critical uses of a phone .
Just trying to shed light on a rising issue that most would never be aware of .
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app
seemles said:
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I'll look into that....but if your not on wifi calling "connected" to a wifi network you would still be using volte right ? This is happening to people conversating anywhere Mobily in a vehicle not on wifi. Messages for instance with my brother whereas I never got a reply in which I would have came through after I put my SIM in my s8.
People are seeing ungotten messages in TMobile digits.
I don't really care i was just looking out for the community here with a potential problem hindering, and T-Mobile tech support made acknowledgement about it . I highly doubt a community across United States all at once is screwing up by keeping WiFi preferred on.
You're only going to be using WiFi calling if you're connected to an actual at work under that settings menu otherwise you would be using cellular by default just like it says to choose below that
You're only going to use Wifi calling if you're connected to a WiFi network otherwise you're going to use cellular default which is the same as being on cellular by default correct me if I'm wrong
Can you post a link to the discussion? I can't find anything after searching for a while.
Sent from my [device_name] using XDA-Developers Legacy app
Z2 force sms MMS broken discussion link
http://support.t-mobile.com/thread/143284
Multiple replied posts from z2 users
How this has not made it to xda is beyond me but it is real situation
It's really not a good feeling to really not know all the messages you should be getting that you're not especially the ones that you're not expecting the scenario is playing out just like it shows in these support forums and with myself.
It's like not "Some messages are blocked in a limbo status never reaching the target device
Like myself you could stick a SIM card potentially in another phone and see stuff that pops up that was related to conversations long ago that you never got replied too.
I haven't had much of a problem with T-Mobile to T-Mobile network SMS but many other people I know that use other carriers I never got replied to until I stuck my SIM card into a different phone of mine.
It's a janky situation and if TMobile is already acknowledge this and told to replace phones one time then evidently the issue has gotten out to the people that needs to I just don't know how nobody here on XDA knows about this .
I have tried multiple text apps and nothing seems to be different I even thought about editing access point but usually that only solves MMS problems
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
seemles said:
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
Click to expand...
Click to collapse
I tried this method and it did not work, after the Oreo update I tried again but kept having issues. Decided to Force stop the CPS app and install the Google Carrier services app and this worked. Don't remember where I heard/read about Google carrier services. BTW using Googles messages app now and seem to be receiving all messages.
I discovered this a few weeks ago then installed google messages and everything works now
Missing messages FIXED
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Click to expand...
Click to collapse
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
texasaggie1 said:
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
Click to expand...
Click to collapse
Wait so your saying this is a fix wether on Oreo or nougat and digits is the whole reason why .
And the native message app just need to clear cache and data in settings app
Sent from my [device_name] using XDA-Developers Legacy app
I deleted and deactivated digits completely. After I had it completely removed from my account, I rebooted and changed to Android Messages and everything has been fine since October.
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
After a little more research I see 2 patches were released for the Z2F after the Android 8.0 update.
https://support.t-mobile.com/docs/DOC-35970
I found a Reddit thread (https://www.reddit.com/r/Moto_Z/comments/7zxcpo/tmobile_moto_z2_force_ocx271_update/) where some people mentioned it fixed the SMS notification and Galaxy S7 VoLTE issues. I didn't see anything anything discussing the Bluetooth/WiFi issues or more importanly, the SMS not being received issue (the topic of this thread). Can anyone comment if those were fixed?
cyborgLIS said:
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
Click to expand...
Click to collapse
The latest 2 Oreo updates have fixed those problems, and they didn't affect everyone.
Sent from my Moto Z (2) using XDA Labs
Need help diagnosing and solving a bizarre problem: S10 doesn't receive texts from a specific sender, except after restarting, retroactively receives all texts sent by that sender. Supernatural powers might be involved, given the sender's phone is mine, and the fickle S10 is my wife's.
I'm including a lot of info below, b/c this seems to be a tough problem to diagnose, so I'm erring on the side of completeness.
Specs: My phone is an LG V35, rooted with Magisk, Android 9. Her S10 is not rooted, running Android 9. Her phone is logged in to the same Google account I use on the Play Store, so that she can use any of my paid apps without paying again. (This has never caused any SMS problems in the past, just annoyances like her getting my reminders, which I then turned off on her phone.)
The problem started on 10/26/22 (about three weeks ago). I know this b/c I sent her a long text that day, which her phone received immediately, followed by another text that same day, which she didn't receive until eight days later on 11/3/22. There were several other texts I sent btw 10/26 and 11/2 that she didn't receive until 11/3. However, we did not catch this problem until yesterday (11/17), when she discovered that I had not, in fact, been ghosting her, but that her phone was not getting my texts. We found this out b/c some other app on her phone wasn't behaving normally, so I restarted her phone -- and BAM, all my unreceived texts suddenly arrived on her phone. Since then, I've tried texting her phone, and it receives nothing from me until a restart, and then her phone receives all my texts retroactively.
As far as we can tell, neither of our phones has any problem with SMS communications with anyone else's phone (except some iPhones -- don't get me started). Other people receive my texts normally, and her phone receives other people's texts normally.
I tried texting her from two different Google Voice accounts I have (both different from the Google account our phones share), and her phone received both G-Voice texts immediately.
I tried changing my SMS app (from Pulse to Textra). No effect (her S10 didn't receive texts until restarting). I tried changing her SMS app. No effect. I did a Samsung software update (thru Settings) on her phone. No effect.
I have an old S10e, my last phone before I switched to the LG. As an experiment, I popped her phone's SIM card into my old S10e. I installed an SMS app neither of us has ever used before, Handcent Next, on the S10e. Without doing anything else (i.e. w/o transferring her S10 data or settings to the S10e), I texted her number from my LG. The text arrived immediately in Handcent. I thought, Eureka!
I promptly factory-reset my S10e, and used Samsung's Smart Switch to transfer "Everything" from her S10 to the S10e. After all her data, apps, & settings were transferred to the S10e, I texted her number, and… NOTHING. The S10e did not receive my text, until I restarted it.
So, my question to all Android sleuths out there is: What the hell?
Excellent detail and info.
My initial guess may be because you're sharing the Google account. Yes, I know you said this didn't cause problems before, but now with Google Messages (I know you're not using that, but still) doing lots of RCS and background stuff, I imagine there may be some behind-the-scenes interaction that is causing problems. I'm not saying this is a fault of RCS or anything like that, but I think the sharing may be the issue?
I would suggest trying to create a new Google account, and keeping the phones on separate accounts... it's a free and easy test, I figure... and you seem quite skilled in more difficult things, so this should be easy enough?
Also note, some apps support family sharing, so if you setup a "family" between the two accounts, you may get the purchased apps on both accounts without too much issue. My wife and I do this and it has worked pretty well for our apps. (FWIW, we both have S10+ and use GMessages on separate google accounts, family shared, and don't have any issues with texts, etc.)
schwinn8: I liked your idea & reasoning, and I implemented it -- new personal Gmail account for her, added to my G-family. Restarted her phone, and sent her a text which did not arrive. (I texted her from a Google Voice account, and that SMS arrived instantly.) I then restarted her phone again, and, for the first time, the initial text still did not arrive. That's new, at least.
What setting could possibly delay a text from coming in?
Well, that's not the direction I wanted things to go either!
Not sure what else could delay texts from coming in... not aware of any delay mechanisms in most cases.
Are both on Wifi during this process? Is the LG running a ROM with working VOWIFI? Yes, I am grasping at straws...
Well, recalling my old Windows 3.x experiences, I factory-reset the S10e (my old phone), and installed all of my wife's apps and recreated all her settings on it from scratch -- i.e. no transferring apps or settings from her phone. A labor-intensive solution, to be sure, but it is working so far. The S10e receives my texts normally.