Need help diagnosing and solving a bizarre problem: S10 doesn't receive texts from a specific sender, except after restarting, retroactively receives all texts sent by that sender. Supernatural powers might be involved, given the sender's phone is mine, and the fickle S10 is my wife's.
I'm including a lot of info below, b/c this seems to be a tough problem to diagnose, so I'm erring on the side of completeness.
Specs: My phone is an LG V35, rooted with Magisk, Android 9. Her S10 is not rooted, running Android 9. Her phone is logged in to the same Google account I use on the Play Store, so that she can use any of my paid apps without paying again. (This has never caused any SMS problems in the past, just annoyances like her getting my reminders, which I then turned off on her phone.)
The problem started on 10/26/22 (about three weeks ago). I know this b/c I sent her a long text that day, which her phone received immediately, followed by another text that same day, which she didn't receive until eight days later on 11/3/22. There were several other texts I sent btw 10/26 and 11/2 that she didn't receive until 11/3. However, we did not catch this problem until yesterday (11/17), when she discovered that I had not, in fact, been ghosting her, but that her phone was not getting my texts. We found this out b/c some other app on her phone wasn't behaving normally, so I restarted her phone -- and BAM, all my unreceived texts suddenly arrived on her phone. Since then, I've tried texting her phone, and it receives nothing from me until a restart, and then her phone receives all my texts retroactively.
As far as we can tell, neither of our phones has any problem with SMS communications with anyone else's phone (except some iPhones -- don't get me started). Other people receive my texts normally, and her phone receives other people's texts normally.
I tried texting her from two different Google Voice accounts I have (both different from the Google account our phones share), and her phone received both G-Voice texts immediately.
I tried changing my SMS app (from Pulse to Textra). No effect (her S10 didn't receive texts until restarting). I tried changing her SMS app. No effect. I did a Samsung software update (thru Settings) on her phone. No effect.
I have an old S10e, my last phone before I switched to the LG. As an experiment, I popped her phone's SIM card into my old S10e. I installed an SMS app neither of us has ever used before, Handcent Next, on the S10e. Without doing anything else (i.e. w/o transferring her S10 data or settings to the S10e), I texted her number from my LG. The text arrived immediately in Handcent. I thought, Eureka!
I promptly factory-reset my S10e, and used Samsung's Smart Switch to transfer "Everything" from her S10 to the S10e. After all her data, apps, & settings were transferred to the S10e, I texted her number, and… NOTHING. The S10e did not receive my text, until I restarted it.
So, my question to all Android sleuths out there is: What the hell?
Excellent detail and info.
My initial guess may be because you're sharing the Google account. Yes, I know you said this didn't cause problems before, but now with Google Messages (I know you're not using that, but still) doing lots of RCS and background stuff, I imagine there may be some behind-the-scenes interaction that is causing problems. I'm not saying this is a fault of RCS or anything like that, but I think the sharing may be the issue?
I would suggest trying to create a new Google account, and keeping the phones on separate accounts... it's a free and easy test, I figure... and you seem quite skilled in more difficult things, so this should be easy enough?
Also note, some apps support family sharing, so if you setup a "family" between the two accounts, you may get the purchased apps on both accounts without too much issue. My wife and I do this and it has worked pretty well for our apps. (FWIW, we both have S10+ and use GMessages on separate google accounts, family shared, and don't have any issues with texts, etc.)
schwinn8: I liked your idea & reasoning, and I implemented it -- new personal Gmail account for her, added to my G-family. Restarted her phone, and sent her a text which did not arrive. (I texted her from a Google Voice account, and that SMS arrived instantly.) I then restarted her phone again, and, for the first time, the initial text still did not arrive. That's new, at least.
What setting could possibly delay a text from coming in?
Well, that's not the direction I wanted things to go either!
Not sure what else could delay texts from coming in... not aware of any delay mechanisms in most cases.
Are both on Wifi during this process? Is the LG running a ROM with working VOWIFI? Yes, I am grasping at straws...
Well, recalling my old Windows 3.x experiences, I factory-reset the S10e (my old phone), and installed all of my wife's apps and recreated all her settings on it from scratch -- i.e. no transferring apps or settings from her phone. A labor-intensive solution, to be sure, but it is working so far. The S10e receives my texts normally.
Related
I've been having issues with Go SMS, where every incoming message I get will be timestamped incorrectly (like 6 hours prior) and will therefore show up at the beginning of each respective conversation list. That issue only exists in Go SMS, the stock messenger app and Chomp work just fine so I'm sticking with Chomp for now. (don't lecture me on why one is better than another, I'm not here for that)
I've also been receiving messages multiple times over the last couple of days. I don't recall it being an issue until just one or two days ago and it's only once in a blue moon, but the same message will come in 3 or 4 times, and it happens with different people, whether my phone is already on or if it's off. Can't seem to find a common denominator here.
Just wondering if anyone else has run into either of these issues yet. If it's something that factory resetting and re-flashing doesn't help, I'll return it for a different one.
Same problem here. It has to do with the delivery reports. You'll notice if you turn them off the timestamps will be correct.
I've tried changing the 'change delivery offset' option which is somewhere in the GOSMS settings, but it only works 50% of the time..... I checked in my stock messaging app AND handcent SMS and the delivery reports don't work there either (it shows as Unsuccessful in Handcent, and a red icon in Stock Messaging). I've read somewhere around here that if you are having trouble with SMS, your sim card is most likely bad.
If any other users could tell us if their delivery reports work/don't work, we can sort of narrow it down to either a bionic problem, or just the sim card.
Gotcha, I'll play with delivery reports and see what happens. I didn't run into this issue with my Charge though, and I'm using the same SIM. I'll report back soon.
I had the multi message issue about a week ago, but after the Go SMS update last week it stopped. Haven't had it since and have not noticed a timestamp issue personally.
I have the latest version of GoSMS and it still does it, coincidentally for certain contacts though, mostly those on other networks.
triton302 said:
I have the latest version of GoSMS and it still does it, coincidentally for certain contacts though, mostly those on other networks.
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I restarted my phone this morning and now everyone that I receive a message from, comes in 3-4 times every other message I receive... WTF.
Hey Guys,
After the 4.4.4 OTA update was installed, my hangouts started going off constantly with SMS from +19485. The text of the message is itson:cAwASAQYzNTk5MDkCCAAAAUmMfayi
The letters will sometimes change but it is always in the form itson:blahblahblah. I was able to block the number in hangouts to stop the constant notifications, but it still forwards it to my email. I didn't seem to find anyone with a similar problem, but I did find several reports of the new ItsOn app from Sprint Draining battery. I can't seem to find the itson service on my phone.
I did a HTC backup and restore, but it started the texts started coming in immediately.
Any ideas?
I received 2 yesterday, same thing. 9485: itson:cAwASAQY2MDg0MDcCCAAAAUmOki5E. Slightly different from yours. I did a little research and it seems Spring "...will use a cloud-based mobile service from ItsOn Inc., which lets carriers manage billing and offer customers flexible plans. The service oversees traffic management and policy controls for operators..." (http://www.bloomberg.com/news/2014-...on-software-for-flexible-mobile-services.html) Not sure what this means to us though.
Same
It's been happening to me too. Called Sprint twice with no success. This seems awfully similar to when they rolled out sms in hangouts and sprint VM didn't play nice so you got constant texts of gibberish every time you got a VM. I did a factory reset which didn't help. I turned off notifications in hangouts but I can't help but think this constant texting, whether I look at it or not, is hurting battery in some aspect. That being said I've noticed less battery life out of my M8 since this has all started and can't help but think they are related.
Try this:
http://forum.xda-developers.com/showpost.php?p=56571550&postcount=2732
The texts seemed to have stopped on their own. Thanks for the suggestions.
Title is pretty much explanatory of my issue. A friend of mine asked why I never reply to his texts, which made me curious. I'm using a brand new oneplus one and hadn't yet configured Amplify, so I asked him to text me, and it worked fine. I then limited the following: *netstats*, service state tracker, (anything with the words google, finsky, wearble, or sync (only google play services)) , and asked him to send a message again. Nothing. He sent 8 texts, I didn't receive a single one. He was receiving all of mine, though. So I tried unlimiting one by one until my limited list was empty again, and STILL wasn't receiving texts. I cleared data and uninstalled, and my SMS functions are still not working. I tried cleaning cache+dalvik from twrp, to no avail. My next move is to dirty flash, as soon as I'm done backing up everything. WTF?
Hi,
Just got the verizon S8 a week ago and this has been driving me nuts. When my gf calls, her name doesn't come up. Only displays her number. My contacts are on my gmail account. All other contacts i have show up. She has an iphone and her name showed up on my old s5. Her phone is already set to display caller ID and so is mine. I spend like a few hours aday trying to troubleshoot this.. No luck whatsowever. Weird thing is, sometimes when she calls, her number appears with a ;oli=62 behind it. Example: 714-555-5555;oli=62. I googled oli (originating line information) but it makes no sense to me..
Things i've tried already:
1) resync gmail contacts
2) deleted her contact on gmail/phone/etc
3) readded her contact to phone internal storage and also gmail again
4) tried in safe mode to see if a application is blocking it
5) rebooted phone of course
6) re-adding her contact info with her data deleted from gmail
7) called verizon support
8) and last but not least.. reset/restored original s8 to factory
HELP.. i was gonna try to exchange the phone for another s8 but i really don't think that might be the issue.. i tried researching IPHONE issues with caller ID not showing up but all her settings seems correct.
Thanks in advance.
Same...
I'm having the same issue on my Note 5 after updating to Nougat. I'm having the issue with only one friend, no one else.
I found a temp fix. Go to your a computer and log into your Google contacts. Add that weird number. Example. 555-555-5555;oli=62 to the contact along with the regular number. That should fix it.
Sent from my SM-G950U using Tapatalk
Same issue on my new s8+, adding the number plus ;oli=62 on the Google contacts via editing from your Google contacts from googles website works great, thanks for the work around. The only problem I have with these Samsung devices is the slow ass updates. Their still on 7.0 even though 7.1.2 has been released for months
Me too. I have a Note 5 on VZW. Pretty sure it started after the Nougat update as well. And also for only one contact. I know I could add those characters to the contact info, but I want to know why the heck it happens for only one contact. Found this info (not that it cleared up jack for me, lol) - https://www.dialogic.com/webhelp/IMG1010/10.5.3/WebHelp/oli_isdn_sip.htm
i have this same problem. It is on a S6 and has been happening since before the Nougat update. It only happens to me for 2 contacts 1 full time and the other off and on. If i look at the missed calls screen afterwards the phone displays the correct contact just during the incoming call is it not displaying.
the problem actually stopped for me around the time of the roll-out and then started back up a week or so later.
The only connection that i can find is that both of them use Family mobile (T-mobile) service.
Last time i researched this problem, i found the same problem a few years ago with T-mobile and VOIP phones but never found a solution
its the feds
Are you just being a douche or are you serious?
cwats04 said:
i have this same problem. It is on a S6 and has been happening since before the Nougat update. It only happens to me for 2 contacts 1 full time and the other off and on. If i look at the missed calls screen afterwards the phone displays the correct contact just during the incoming call is it not displaying.
the problem actually stopped for me around the time of the roll-out and then started back up a week or so later.
The only connection that i can find is that both of them use Family mobile (T-mobile) service.
Last time i researched this problem, i found the same problem a few years ago with T-mobile and VOIP phones but never found a solution
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This is the same problem I'm having. I have the S8 on Verizon the two contacts whose numbers don't work are both on T-Mobile. One of the numbers it happens to constantly and has the xxx-xxx-xxxx;oli=62 while the other number does it intermittently w/o the extra's at the end.
"Me To" Bus
Ok, I'm a "Me to" I blocked all phone calls except for people in my contacts, because of all the Spam calls.
But my best friend gets blocked because of this problem.
I have a Samsung S4 Note, Also using Verizon. And google contacts.
I'm going to save him only under Verizon Contacts. And see if that does anything.
He is using a Blu Phone and also using T-Moble.
Anyone have any idea's?
Jim
my phone just started doing this when I installed a reminder ap. I uninstalled it, and it stopped. Hope this helps.
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing