Database Develop

What It Takes To Get An Otterbox Defender.......

I just found this really funny . It's a guy that bought an Otterbox for his Nexus One. He wrote this story on my thread
Christopher3712 said:
Otterbox (surprise) messed up my order. My Defender case was supposed to come in last Wednesday and never appeared. I checked FedEx and all they showed was "Shipping information sent to FedEx." It was never "picked up" or "in transit". Upon calling Otterbox (Thursday), they put me on hold and contacted FedEx, stating that then Defender had been picked up from their warehouse. They claim FedEx must have lost it. The girl was nice enough to ship out a new Defender case and gave me free overnight delivery. However, they didn't ship the case out until Friday evening, which means it didn't leave until Saturday. As of now, it's in my city and expected delivery is by 3pm local time (within an hour as it's 2pm here now). Otterbox blames the holdup on their new iPhone4 cases and the the backlog this generated because of the high volume of orders. If Apple had built a better phone, I wouldn't have had to wait the extra few days. This is the first time an iPhuck has created a problem for me.
/rant
I'm excited to get this case. I have a Commuter series case and the weakness there is on the corners. The silicone isn't strong enough to prevent damage from a 4 ft. drop. I have a minor dent where this occurred on my phone. Even though you can't see it, just knowing it's on my phone bothers me in a tiny way. lol
So i got home last night and i have to admit, i was excited to put on my Defender case. I rip open the packaging, pulled out my Nexus One reciept and my Nexus One Defender Ca...
Wait a minute.
I KNOW i'm not looking at an HTC HD2 DEFENDER CASE.
Yes, read it again. They phukked up my order. So I called them up and explained what happened and they're shipping me one AGAIN. It should be here tomorrow. This case better be the case to end all cases.
So after my last fiasco Otterbox sent out a new phone and emailed me a shipping label so I could send the old case back. I printed out the shipping label this morning and noticed they got my address wrong, but theirs was correct. Mind you, I have a long address and all they did was use the first address line instead of putting my apartment number on the second address line so the full address would show up with FedEx. Sensing something may be amiss, I called FedEx to verify the shipment I was receiving today was coming to the correct address. It wasn't. I had to call Otterbox and have them contact FedEx and correct my address. They delivered the package this afternoon. So I came home to find my box waiting for me. I open it up to find my brand new...
...drumroll...
Black iPhone 3GS Defender series case.
I just about sh*t a brick. So I called them (and waited for 30 minutes) for customer service and spoke to the EXACT SAME agent I spoke to that corrected my address today and incidentally sent me the 1st replacement. He offered to send out yet another case and was trying to get it out tonight. If they don't get this case correct the 3rd time, i'll just ask for a refund. Otterbox is full of sh*t. I really hope this case is worth it.
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Purple Drama Llama said:
I just found this really funny . It's a guy that bought an Otterbox for his Nexus One. He wrote this story on my thread
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hahaah! Thats an epic failXD

Yup!

nice one (?)
i dont know what should i call you in place of ?.. Llama or drama...cuz i dont want to offend you

Help! Battery cover!

Hi, I need a battery cover for my phone and can't find one anywhere. I checked amazon, ebay, AT&T stores...ideas please.

Sorry can't post link, but go to globaldirectparts.com and search OEM-Samsung-Focus-S-SGH-I937-Battery-Door

I know I tried that site, but they don't sell to consumers, only repair shops.

I too am looking for the cover and can only find it on the site mentioned above. I contacted the site above and explained my situation and they were basically no help whatsoever. I called Samsung and they said they aren't selling them yet. Please let us know if you happen to find one.
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I found a repair shop that will sell the cover. It's blueridgewireless .com. They said they'd have to order it and it would take a couple weeks to get to them. It's $35 plus shipping. I'm ordering one today and will let you know how it goes.

There is one on ebay right now for $23 plus shipping!
New OEM black back battery door cover for SAMSUNG FOCUS S i937
Just search for the above, and you'll get right to it.

Good find! I've been searching for the last 2 weeks day in and day out with no luck. I've already ordered mine and should have it in a couple weeks.

Anyone else find more of these or know the ebay seller that had them as I am too looking for a replacement after scratching the battery door on my focus s.

If you contact blueridgewireless.com they can sell you one. I just ordered mine for 35 with 5 shipping and should have it within a couple weeks. Ebay was only there for a few hours and then gone again.

$20+ for a super thin piece of plastic?!

Can someone put up the review of Otterbox commuter

Can someone please share the review of Otterbox commuter for Note 2? I am deciding between Defender and commuter.
Thank you so much!

I should be receiving in the mail any day now, I'll put up a review soon.

Just waiting on a review myself to pull the trigger. My main concern is that the buttons would be hard to press like the ones on the commuter for the Galaxy S3.
Sent from my Galaxy Note 2

can wait, its on my xmas list!

Should be recieving mine also tomorrow. I'll try and post picks too. Defender looks too big imo because the phone is pretty big already.
Btw: ordered the black one through otterbox because I guess they got more in stock.
Sent from my SAMSUNG-SGH-I317 using xda premium

440hsp said:
Should be recieving mine also tomorrow. I'll try and post picks too. Defender looks too big imo because the phone is pretty big already.
Btw: ordered the black one through otterbox because I guess they got more in stock.
Sent from my SAMSUNG-SGH-I317 using xda premium
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Im just waiting on them to restock and ill order it.
Sent from my Galaxy Note 2

I ordered it on amazon, waiting for it come into stock.

Sorry I dont have time for a review I am slammed at work. I have the commuter it came yesterday. It is awesome. In my opinion a typical user would not need the Defender and this is PLEANTY fine. It's great. Solid. Rubber lip around front so I can put it face down and not care. Buttons are not hard to push. It gives my GN2 a very solid feel like you can toss it around or toss it on the nightstant (not that we would... but we could with no worries). Pretty easy to put it on and take it off too but just hard enough that the phone aint coming out - no way.
I have 3 other cases. A really thin (TPU is it?) case that is the BARE minimum one can do. I love it but phone is almost naked. I would wear that case in a suit or a tux if packing the phone in the suit or tux pocket. So Ill hang onto that. I also have the Verizon case that has a kickstand built in. I can see using that if going somewhere and I know ill be watching a game at the restaurant, etc. But for a daily solid everyday case, 100% the commuter is your case.
The 4th case is the Body Glove case people were talking about - but not the cool one - the one with the smooth black square. I gotta sell that or give that to someone Ill never use it with the 3 I have now. It's not even taken out of the box lol.
Ill be interested to see the other posts tomorrow when you guys get it. I love it.

AdamHLG said:
Sorry I dont have time for a review I am slammed at work. I have the commuter it came yesterday. It is awesome. In my opinion a typical user would not need the Defender and this is PLEANTY fine. It's great. Solid. Rubber lip around front so I can put it face down and not care. Buttons are not hard to push. It gives my GN2 a very solid feel like you can toss it around or toss it on the nightstant (not that we would... but we could with no worries). Pretty easy to put it on and take it off too but just hard enough that the phone aint coming out - no way.
I have 3 other cases. A really thin (TPU is it?) case that is the BARE minimum one can do. I love it but phone is almost naked. I would wear that case in a suit or a tux if packing the phone in the suit or tux pocket. So Ill hang onto that. I also have the Verizon case that has a kickstand built in. I can see using that if going somewhere and I know ill be watching a game at the restaurant, etc. But for a daily solid everyday case, 100% the commuter is your case.
The 4th case is the Body Glove case people were talking about - but not the cool one - the one with the smooth black square. I gotta sell that or give that to someone Ill never use it with the 3 I have now. It's not even taken out of the box lol.
Ill be interested to see the other posts tomorrow when you guys get it. I love it.
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The buttons being easy to press sealed the deal for me. Ill be getting it as soon as its back in stock. Thanks for the mini review :good:

Woohoo
Sent from my SCH-I605 using xda app-developers app

My concerns is that the back and side don't seem grippy enough. I love the textured polycarbonate back of Case-Mate's Tough Case because it provides grip. How's the Commuter's back or grippiness?

Can somone post a link to a site that currently sells an otter box for the GN2? I cant seem to find one anywhere with an order now tab.....
Sent from my SPH-L900 using xda app-developers app

http://www.otterbox.com/Samsung-Gal...r=20&start=2&cgid=samsung-galaxy-note-2-cases
They are sold out of the black one and the white and gray one though. You can still order it and they will send it too you when in stock.
---------- Post added at 10:43 PM ---------- Previous post was at 10:31 PM ----------
Here is a video review for the Commuter on the Note 1. It should be similar to the Note 2.
http://youtu.be/yHmi721SQhw

Ghetto Geeksta said:
http://www.otterbox.com/Samsung-Gal...r=20&start=2&cgid=samsung-galaxy-note-2-cases
They are sold out of the black one and the white and gray one though. You can still order it and they will send it too you when in stock.
---------- Post added at 10:43 PM ---------- Previous post was at 10:31 PM ----------
Here is a video review for the Commuter on the Note 1. It should be similar to the Note 2.
http://youtu.be/yHmi721SQhw
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Thanks....ive been on otterbox.com mailing list for 2months now waiting.... not sure where ppl are getting theirs but I would appreciate a pic or two.....and or a link to the site it was purchased from..."DEFENDER" MODEL....shoot a ballistic would work too for my line of work....worked great on my Evo 4g....
Sent from my SPH-L900 using xda app-developers app

I just order me a black Commuter case last week on Friday, first they sent me an email talking about they won't charge my account til my order has been processed, then they send me a Invoice stating my account has charged along with a tracking number. I don't know if this means my stuff has shipped or not? Im thinking they have not shipped it yet, they just processed my order (basically took my order) without having a product. I am going to cancel my order and try a similar case until they get the black Commuters back in.

Ghetto Geeksta said:
I just order me a black Commuter case last week on Friday, first they sent me an email talking about they won't charge my account til my order has been processed, then they send me a Invoice stating my account has charged along with a tracking number. I don't know if this means my stuff has shipped or not? Im thinking they have not shipped it yet, they just processed my order (basically took my order) without having a product. I am going to cancel my order and try a similar case until they get the black Commuters back in.
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Use the tracking number, prob Fedex (mine was).

IamPro said:
Use the tracking number, prob Fedex (mine was).
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Yeah mine is Fedex too, but have they actually shipped it yet? No emails say item has been shipped. According to my tracking number mine it is in Denver CO.

Ghetto Geeksta said:
Yeah mine is Fedex too, but have they actually shipped it yet? No emails say item has been shipped. According to my tracking number mine it is in Denver CO.
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I wouldn't worry unless its past the date it says its gonna be delivered.

There is a review and photos of the Commuter on the Android Forums site.
It looks brilliant - really sturdy
sent from Miss Diva's LTE Note

I actually got my GN2 Commuter case 2 days ago and I am returning it. Great case, very solid feel and build. Buttons on the bottom are easy to access, volume and power are easy to press, etc. The reason I am returning is for me it added too much bulk and weight to an already big phone. I haven't shipped it out yet and won't get a chance until Saturday by then the other case I ordered will arrive tomorrow and I can decide which I really want to keep.
For those who already have the case, how do you feel about its weight and additional thickness?
---------- Post added at 12:07 PM ---------- Previous post was at 12:03 PM ----------
Ghetto Geeksta said:
Yeah mine is Fedex too, but have they actually shipped it yet? No emails say item has been shipped. According to my tracking number mine it is in Denver CO.
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I had ordered mine last Friday as well, it shipped out on Saturday and arrived on Tuesday. I never got an email saying it shipped, but when I checked my order status it said processing and had a tracking # from Fed Ex. It arrived on Tuesday. Sadly I am going to send it back, I just feel its too bulky, though the replacement case I ordered won't be here until tomorrow so I won't return until Saturday once I decide which case I am keeping.
The pita about case shopping is having to buy and possibly return or buy many to get the right one. OtterBox is rock solid and worth the price but I need some level of grip on the case so it doesn't slip out of my hands.

$33.33 for the Samsung Alcantara Cover for Samsung Galaxy Note8

Here's a pretty good deal right now at Walmart.
Get the Samsung Alcantara Cover for Samsung Galaxy Note8 for $33.33.
Want to pick it up today. Go to BestBuy and they will price match!

Already got the case
The alcantara case is super slick! Its worth 50 bux out thre gate.
Was your link supposed to be clickable? I was unable to tap it.. of course im not the sharpest knife in the drawer though...
---------- Post added at 07:34 AM ---------- Previous post was at 07:28 AM ----------
Ok for some reason I can't edit the above post so im sure xda forum will add these two together.
I was able to get ther link from your post and see it at walmart. Ill just order it there and have one as a backup. As it stands now this will be my daily driver case unless i need to get two the beach, the ill put on the military one..
Thanx for the heads up bro.

Damn, I payed $50 and ordered from Amazon, got my case yesterday, phone is supposed to be here today. Oh well.

Glad I waited to order a case. Will be ordering this one. T4p!

It is Showing a price of 49.99!!

burraburiash said:
It is Showing a price of 49.99!!
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That's a bummer. Looks like the sale is over. I'd subscribe to my posts. I find a ton of these one off flash deals.

Customized skins ?

Hi everyone, I decided to order a few customized back skins for the note 8 from @slickwraps and it looks like they are slammed with orders. Then I read some horrible reviews on this forums and around the net about this "shady" company ... damn, wish I found the reviews before ordering.
Well, it has been only 3 days, but I really hope everything is ok.
Anyone knows of another company where you can upload your own picture to make the back skin for the note 8? I tried with skinit too, but their skins don't have the camera piece. Dbrand doesn't have an option to customize your skin using your own picture.

Decal Girl. https://www.decalgirl.com/make/
I have two of their skins now, one on the phone, one for backup if I feel like changing. They have a huge range of designs, which is why I like them, but I did make a custom skin for my Note 2 years ago from them.

simple23227 said:
Hi everyone, I decided to order a few customized back skins for the note 8 from @slickwraps and it looks like they are slammed with orders. Then I read some horrible reviews on this forums and around the net about this "shady" company ... damn, wish I found the reviews before ordering.
Well, it has been only 3 days, but I really hope everything is ok.
Anyone knows of another company where you can upload your own picture to make the back skin for the note 8? I tried with skinit too, but their skins don't have the camera piece. Dbrand doesn't have an option to customize your skin using your own picture.
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Click to collapse
Shady? Happy to help you immediately cancel/refund your order.
We've been a huge supporter on XDA for years. Dbrand? Pretty sure they take the cake for poor reviews. https://www.trustpilot.com/review/dbrand.com

slickwraps said:
Shady? Happy to help you immediately cancel/refund your order.
We've been a huge supporter on XDA for years. Dbrand? Pretty sure they take the cake for poor reviews. https://www.trustpilot.com/review/dbrand.com
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Humm, you guys have the same rating (2/5 stars) on trustpilot.com. Anyway, this is my first time ordering from you guys so Im interested to see how it turn out. How long is the current processing time?

I recently ordered a full carbon fiber skin from slickwraps. Not a single issue and order was received a week later. Don't believe the hype.

simple23227 said:
Humm, you guys have the same rating (2/5 stars) on trustpilot.com. Anyway, this is my first time ordering from you guys so Im interested to see how it turn out. How long is the current processing time?
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You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
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moralesd66 said:
I recently ordered a full carbon fiber skin from slickwraps. Not a single issue and order was received a week later. Don't believe the hype.
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Thank You!

I had sent them a custom design, which I received back in the end of September. Took them about 2.5 weeks to process and ship. There was no tracking, but I received it nonetheless
Sent from my SM-N950U using Tapatalk

slickwraps said:
You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
---------- Post added at 07:46 AM ---------- Previous post was at 07:44 AM ----------
Thank You!
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What's with the hostility? You pointed out that dbrand had a bad score and while failing to realize you guys had the same exact score. No where did he say he wanted a refund and instead hoped that things were going to be fine. Why not just prove to him how you guys provide great customer care instead of trying to bash other companies and belittle him at the same time?

dbrand rocks, have ordered multiple times from them, never anything but perfection. I have the dragon skin on my note 8 right now. Also have the black carbon fiber on my S7E. Ordering more for my girls V30 today.
Also search xda for a killer price on a special package, I think it is 2 for one or something. They might still honor it, but if I remember right you have to use the link from xda to get it.
Sent from my S7 Edge using XDA Labs
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Sokudoningyou said:
Decal Girl. https://www.decalgirl.com/make/
I have two of their skins now, one on the phone, one for backup if I feel like changing. They have a huge range of designs, which is why I like them, but I did make a custom skin for my Note 2 years ago from them.
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Thanks for the link, they do seem to have a HUGE selection. Was currently looking for a V30 skin, but they don't have one yet. Could you tell me more about the material? Dbrand uses a thick 3m vinyl, and it's pretty durable, does decal girl use the same?
Sent from my Galaxy Note8 using XDA Labs

slickwraps said:
You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
---------- Post added at 07:46 AM ---------- Previous post was at 07:44 AM ----------
Thank You!
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You seem to be very obnoxious and hasty to cancel the orders, why? I run a company myself and this customer service behavior is highly un-desirable.
fatpeopleunite said:
What's with the hostility? You pointed out that dbrand had a bad score and while failing to realize you guys had the same exact score. No where did he say he wanted a refund and instead hoped that things were going to be fine. Why not just prove to him how you guys provide great customer care instead of trying to bash other companies and belittle him at the same time?
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Maybe he was having a bad day. But I'm a fair guy, won't let that affect my orders. They will come this following Monday and i'll let you guys know how it goes.

simple23227 said:
You seem to be very obnoxious and hasty to cancel the orders, why? I run a company myself and this customer service behavior is highly un-desirable.
Maybe he was having a bad day. But I'm a fair guy, won't let that affect my orders. They will come this following Monday and i'll let you guys know how it goes.
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I can see having a bad day but that is a **** move. I would be lying if I said I won't remember this interaction in the future when looking at skins.

Looking at this objectively, I can see where it looks like he was being a bit hasty to resolve whatever issue was at hand. Can you blame him? The whole thread harped on how slow they were supposedly to ship out skins etc. From what I read, he was trying to be somewhat helpful. Everyone needs to stop jumping off the deep end and assuming he's an jerk. Have faith LoL. Don't see anyone on this post with any bad first hand experiences.

I've bought a few slickwraps skins over the years with ZERO issues..
Lighten up, its only a phone skin, its not life or death..

nuclearrage said:
Thanks for the link, they do seem to have a HUGE selection. Was currently looking for a V30 skin, but they don't have one yet. Could you tell me more about the material? Dbrand uses a thick 3m vinyl, and it's pretty durable, does decal girl use the same?
Sent from my Galaxy Note8 using XDA Labs
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It does feel a little thinner and more flexible; the crosshatch on the back of the Decal Girl skin is thinner than the Dbrand. However, I've had no issues with either being durable. The Decal Girl skin on my Note 2 is still there, in fact, and has stayed put and worn well. Only thing I ever make sure of now is using a hair dryer on low to heat the corners down, and I did the same with the Dbrand on my other phone, otherwise the corners don't always stay down and mold to stick when heated.

I've ordered about half a dozen times from Slickwraps and had had no issues, great skins and quick delivery considering I'm in the UK. However, I ordered a few more skins in their Halloween sale this year and after paying/receiving confirmation of my order, I heard nothing else for five weeks. Considering my previous experiences I did actually contact them after one and then two weeks for an update but got nowhere. Eventually at the fifth week, I emailed and asked for a refund. About five days later I got a very rude email from one of their representatives saying they'd cancelled my order but reluctantly because I should've requested it within two hours of making my original order. How on earth would I have known at that point that I'd have to wait over a month and still be no further with my order, other than them having taken my money? It's ridiculous and not customer friendly at all. I did get my refund though, so was squared in the end but took nearly seven weeks in total for nothing but hassle.
On probability, if they had just apologised and held their hands up to being overwhelmed with orders, I would normally give a company another go as I'd had many more positive experiences with them than negative; but as of the result of the exchange I had with their rep and their terrible attitude towards me as a returning customer, I personally won't use them again now. Another thing I'll add is never pay full price for their skins, it doesn't seem like a month can pass between them have a sale/offer with 30/40/50% off, so be a little patient and your money can go a lot further if you choose to use them (or you might suggest their products are overpriced in the first place if they're willing to discount so frequently).
Personally I now use xtremeskins.co.uk which has excellent quality skins (at least as good as any others I've used over the years) and after three orders are very well priced (the cheapest I've used) and have always delivered within a couple days of order to me. Their range is limited compared to Slickwraps, but still plenty of choice for my tastes.

slickwraps said:
Shady? Happy to help you immediately cancel/refund your order.
We've been a huge supporter on XDA for years. Dbrand? Pretty sure they take the cake for poor reviews. https://www.trustpilot.com/review/dbrand.com
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slickwraps said:
You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
---------- Post added at 07:46 AM ---------- Previous post was at 07:44 AM ----------
Thank You!
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I have actually ordered several times from both Slickwraps ans DBrand. Never had an issue with either company. Fast shipping from both (though DBrands has always been faster than SW), and quality products.
However, after reading your posts here, @slickwraps, I will move all my business to DBrands. I find it interesting and very telling that you felt it necessary to disparage a competitor rather than standing on your own merits. And your hostility and rudeness to a new customer her on XDA, who you claim to support, is unacceptable. Bad day or not. Shows how very little you care about customer service.

Mr. Orange 645 said:
I have actually ordered several times from both Slickwraps ans DBrand. Never had an issue with either company. Fast shipping from both (though DBrands has always been faster than SW), and quality products.
However, after reading your posts here, @slickwraps, I will move all my business to DBrands. I find it interesting and very telling that you felt it necessary to disparage a competitor rather than standing on your own merits. And your hostility and rudeness to a new customer her on XDA, who you claim to support, is unacceptable. Bad day or not. Shows how very little you care about customer service.
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Agreed!

My lord, people are super sensitive here. I didn't see any "disparagement" to anyone here, in fact he offered personal help for his order. Sure his wording left much to be desired, but the hurt feelings over this is just humorous. Of course you are free to order from whomever you like.

turbosrrgood said:
My lord, people are super sensitive here. I didn't see any "disparagement" to anyone here, in fact he offered personal help for his order. Sure his wording left much to be desired, but the hurt feelings over this is just humorous. Of course you are free to order from whomever you like.
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@slickwraps immediately started disparaging a competitor, DBrand in their reply. There was no need for that. If SlickWraps is so great, then they don't need to post negative comments about their competitors. SlickWraps product and customer sercice SHOULD speak for itself.
As far as their reply to the OP, it did come across as rude, but tone is lost in text. Maybe they meant well. I would have rather they replied with something along the lines of explaining they are determined to make the OP happy and will be sure to ship ASAP. Offering to cancel and insulting a competitor all because the OP expressed a concern seems extreme.
I also not that @slickwraps has not returned to this thread to apologize or offer an explanation or do anything..at all...to calm the feelings here. Maybe they don't need the business and don't care about lost business. So be it. If I owned a business and felt my customers were unhappy or were insulted by something I said, I would do my best to make amends. Especially in a community that can make or break my business, a community I claim to support.
But, it none of my business how SlickWraps treats their custoner base. And my business is no longer SlickWraps' business. A simple apology would have prevented them losong customers here.
Why wouldn't I buy somewhere else where I can get equal or better quality, competitive pricing, and a business who treats their customers like they actually WANT their business.
Of course, you can also spend your money wherever you like.

I rest my case