What It Takes To Get An Otterbox Defender....... - Off-topic

I just found this really funny . It's a guy that bought an Otterbox for his Nexus One. He wrote this story on my thread
Christopher3712 said:
Otterbox (surprise) messed up my order. My Defender case was supposed to come in last Wednesday and never appeared. I checked FedEx and all they showed was "Shipping information sent to FedEx." It was never "picked up" or "in transit". Upon calling Otterbox (Thursday), they put me on hold and contacted FedEx, stating that then Defender had been picked up from their warehouse. They claim FedEx must have lost it. The girl was nice enough to ship out a new Defender case and gave me free overnight delivery. However, they didn't ship the case out until Friday evening, which means it didn't leave until Saturday. As of now, it's in my city and expected delivery is by 3pm local time (within an hour as it's 2pm here now). Otterbox blames the holdup on their new iPhone4 cases and the the backlog this generated because of the high volume of orders. If Apple had built a better phone, I wouldn't have had to wait the extra few days. This is the first time an iPhuck has created a problem for me.
/rant
I'm excited to get this case. I have a Commuter series case and the weakness there is on the corners. The silicone isn't strong enough to prevent damage from a 4 ft. drop. I have a minor dent where this occurred on my phone. Even though you can't see it, just knowing it's on my phone bothers me in a tiny way. lol
So i got home last night and i have to admit, i was excited to put on my Defender case. I rip open the packaging, pulled out my Nexus One reciept and my Nexus One Defender Ca...
Wait a minute.
I KNOW i'm not looking at an HTC HD2 DEFENDER CASE.
Yes, read it again. They phukked up my order. So I called them up and explained what happened and they're shipping me one AGAIN. It should be here tomorrow. This case better be the case to end all cases.
So after my last fiasco Otterbox sent out a new phone and emailed me a shipping label so I could send the old case back. I printed out the shipping label this morning and noticed they got my address wrong, but theirs was correct. Mind you, I have a long address and all they did was use the first address line instead of putting my apartment number on the second address line so the full address would show up with FedEx. Sensing something may be amiss, I called FedEx to verify the shipment I was receiving today was coming to the correct address. It wasn't. I had to call Otterbox and have them contact FedEx and correct my address. They delivered the package this afternoon. So I came home to find my box waiting for me. I open it up to find my brand new...
...drumroll...
Black iPhone 3GS Defender series case.
I just about sh*t a brick. So I called them (and waited for 30 minutes) for customer service and spoke to the EXACT SAME agent I spoke to that corrected my address today and incidentally sent me the 1st replacement. He offered to send out yet another case and was trying to get it out tonight. If they don't get this case correct the 3rd time, i'll just ask for a refund. Otterbox is full of sh*t. I really hope this case is worth it.
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Purple Drama Llama said:
I just found this really funny . It's a guy that bought an Otterbox for his Nexus One. He wrote this story on my thread
Click to expand...
Click to collapse
hahaah! Thats an epic failXD

Yup!

nice one (?)
i dont know what should i call you in place of ?.. Llama or drama...cuz i dont want to offend you

Related

[Q] In Toronto?

Where can I get screen protectors and cases in Toronto?
It's called mail order..
ITDRAGON said:
It's called mail order..
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Mail order is not a good answer, by the time it crosses the border, even though our dollars are as of right now equal, the border cost and shipping make the accessories more than double the price. i.e. $15.00 screen protector came in at $32.50 from one place I tried.
isn't there sellers in Canada? They really don't have to declare it a purchase but a gift.
http://cgi.ebay.com/NEW-XtremeGUARD-Samsung-Focus-LCD-Screen-Protector-i917-/320618169160?pt=PDA_Accessories&hash=item4aa6550348
http://cgi.ebay.com/Samsung-Focus-FULL-BODY-LCD-Screen-Protector-Case-i917-/320630840975?pt=PDA_Accessories&hash=item4aa7165e8f
Okay so I am trying these out. I have just ordered two of them... just in case I screw up with one of them. Hope they are my answer... if not my mistake will only cost me a few bucks. Thank you for the links! I will post again after I have placed one on.
The extreme guard is the one I tried out. Seem pretty good so far.
Got on in TO
I just got my focus a couple of days ago at the Rogers Plus at Wellesley and Yonge. They have the Zagg Invisible Shield screen protectors for the focus. Just put it on tonight- I like it so far, but it will take a day or so to let all the little bubble go away. Before I got the phone I had gone out to Pacific Mall to see what they had and there was nothing! Even the Rogers stores out there had nothing.
I was actually told by a very young asian woman at Pacific Mall that "...if I didn't mind my phone was a white peoples phone" and that "Pacific Mall probably wouldn't cater to me". I love Toronto... I really do. I actually paid for the ones in the links abouve from Extreme Guard but I haven't received them yet. They said 7-10 business days, I am hoping they will come tomorrow. I will report back when (if) they come.
ITDRAGON said:
isn't there sellers in Canada? They really don't have to declare it a purchase but a gift.
http://cgi.ebay.com/NEW-XtremeGUARD-Samsung-Focus-LCD-Screen-Protector-i917-/320618169160?pt=PDA_Accessories&hash=item4aa6550348
http://cgi.ebay.com/Samsung-Focus-FULL-BODY-LCD-Screen-Protector-Case-i917-/320630840975?pt=PDA_Accessories&hash=item4aa7165e8f
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Click to collapse
So I mail ordered the XtremeGuard and it finally got here yesterday. I have to say I only needed the 1 out of the 2 that I ordered. The screen protector was easy to put on, it looks fantastic, there are no bubbles and it did not cost me $15-$25 at a local store like Rogers. It looks fantastic, although the die cut is about 1mm too short. No biggie though, and I am now not afraid to throw it in my pack or let other people try it out. (My iPhone friends seem to be uber curious - but then again they are not the Sheeple type)
I can whole heartedly recommend this company... and they were extremely inexpensive!
Great, thank you for the link ITDRAGON!
Just wondering but does anyone know of any places that sell invisible shields preferably in the steeles east region and not downtown? Really don't want to go searching store to store and order online
What is the texture on the Xtremeguard? Is it rubbery or is it smooth and glossy?
It is clear, not as glossy as the real screen and somewhat rubbery. At least that's what I make out of it.

Roo multi-view case review

This is the Roo case with the kick stand, bought from a seller on amazon. I just wanted to warn anyone who is thinking about getting this case. My experience with both the seller and the case is horrible.
First, the seller does not reply unless you threaten them with a file claim and negative reviews. My first email went completely ignored. My case was past due and the tracking number was invalid, i'm guessing they forgot or ran out. Anyways then they replied to my second email with its lost somewhere but that they will upgrade to priority mail when they receive it.
Then i finally got the case. First i gotta say the viewing angles are great. Unfortunately the case is loose and the top is not covered when the case is open. At first i didn't think this was a problem until i accidentally picked it up by the wrong end this morning. The result: my nc fell, while i was in the kitchen, on the tile floor. There are now scratches on both top connor of my nc. The good news is that the nook is pretty sturdy, everything still works at least.
Anyways i just wanted to post my review here first. I will most likely review on amazon too.
Sent from my LogicPD Zoom2 using XDA App
Thanks for the info, my wife was looking at this one, now i will steer her away.
faceman66 said:
Thanks for the info, my wife was looking at this one, now i will steer her away.
Click to expand...
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I have this as well, and entirely the other experience. I dislike the non closed top, but havent had it fall out, ever. it is easy enough to fix too.
Hmmm I'm considering this case. Thanks for the review.
I am surprised at the review here. I had no problems contacting the seller about not gettng my case. Not only did our correspondence start with email, with an immdiate response with no threats, and when I followed up via phone I reached a human immdiately. It seems like Amazon was accepting orders beyond the sellers supply. Unfortunately the sellers system was set to assign shipping info automatically thus I got a shippng confirmation when my item wasn't shipped.
I love my RooCase! I LOVE the many multiple angles and I think it fits snuggly in the case. Despite the lack of cover at the top when opened my very clutzy self and my almost two year old son have yet to get it out the case despite our many accidents! I have easy access to all buttons on the sides; power and volume. I like how I can either readit propped on a table or while lying down on my back in bed.
I find the magnet quite strong. When I don’t want to use the multi angled stand it turns into a not so bulky case for simple hand holding or laying down on my lap or table.
I take my NC everywhere! This case holds up to the rough daily wear I give it.
I will admit sound is slightly muted with no cut out in the back. This was tested with B&N read to me book Go, Dog Go. I was dissappointed it required manual page turns versus automatic when it gets to the end of the page. Since I didn't buy the NC for its sound quality properties I am not really considering this an issue with the NC or the RooCase.
In conclusion, I highly recommend this case!
Sent from my awesome rooted Nookie usind XDA App.
I was thinking about getting that case but since reading your review I think I might pass and continue my search.
Just to second this I also had a terrible experience with the seller and filed a complaint with Amazon. They claimed the package shipped on one date, charged my credit card and did not actually ship it for several weeks. They never replied to my email. If you look at the seller feedback the main complaints are about them failing to ship. The case itself is ok (nothing special and makes the nook color a lot bulkier) but the seller does not appear to be trust worthy.
Yes that was my main complaint with the seller. They send out an email that the item was shipped, with an invalid tracking number, and then lied that it was "lost somewhere" when you contact them to ask where your item was. They should have just truthfully told that the item was out of stock and ask you to wait.
I've read differing reviews on the fit of this case. Personal experience says the case is too loose but other reviews has stated that it was fine. If it helps any, I ordered the grey case.
I bought this case and had a simlar experience. I purchased the case on Jan 20 with an estimated delivery date of Jan 27-Feb 1. The item didn't "ship" until Jan. 28. I checked it using the tracking number on Feb 5th and it had made it all the way to the Anaheim, CA post office (the company is located in Chino, CA) travelling an impressive 25 miles in that time. It was on this day that I wrote my letter to the seller. I still have yet to receive a response from the company, but I finally did recently receive the case. The case itself is actually pretty cool. I find it solidly built, and convenient. I noticed, as was previously noted, that when open there is nothing to block the nook from sliding out if the case is held upside down, so I will probably get some sort of leather strip and velcro to keep it in. Let me know if you have anymore questions.
In summation case = good, seller = really bad.
mattcosta7 said:
I have this as well, and entirely the other experience. I dislike the non closed top, but havent had it fall out, ever. it is easy enough to fix too.
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Click to collapse
I have a similar case with open top. Here's how I secured mine, required punching 3 holes, bit of stretchy cord + thin charm.
Sorry about links, it won't let me post external links until I have 8 posts, ugh.
photobucket.com/albums/ae56/Flipflargin/DSCN0251.jpg
photobucket.com/albums/ae56/Flipflargin/DSCN0249.jpg
photobucket.com/albums/ae56/Flipflargin/DSCN0248.jpg
The charm is used like a button which fits through the hole punched in back cover.
I have the roocase as well and my experience is similar. I got shipping info immediately that was invalid and i had to contact the seller. They gave me the free upgraded shipping and i had my case a few days later.
I really like the case. Fits snugly and feels great. I highly recommend it if you can stand the wait for shipping.
posted from my nook color using the official xda app
Glad I saw this, I was thinking of buying one of these cases.
They seem to be doing Fulfillment by Amazon now, maybe that will help their shipping woes.
KitF said:
They seem to be doing Fulfillment by Amazon now, maybe that will help their shipping woes.
Click to expand...
Click to collapse
Indeed- I took a gamble and ordered this case on Sunday, February 20th. With my Amazon Prime shipping benefits, it arrived today- Tuesday, February 22nd.
Whew!
Wow. Wish I would have read this and or waited til Amazon took over the shipping duties. I ordered mine on the 14th and it is still preparing to ship. I sent an email to the seller today. I have Amazon Prime as well. Yay me.
interesting.
Got same case, only thing i dislike about it is the fact that the speaker is blocked. Nothing a lil boxcutter knife wont fix but still, could have been better.
My experience has been good. Ordered the case, got it about 5 days later.
Overall, I like the case. Yeah, I think they should have closed the top so the device can't fall out, but it's not that big of a deal.
The case is super useful. Love that you can set it up at any angle on a table and read. Leather is nice too. Recommended.
I was looking into getting this case. Right now I have the smoke grey case from B&N.
Does this have slots to store items, like SD cards and such? And can they potential fall out when the stand is being used?
Hi Guys,
Thinking of getting this case as well .... but found that the stand is for portrait. True?
How do you have your NC on the landscape format and standing and tilted - I mean if you are watching videos, it would be in landscape, right?
Is there any other alternatives? So far, the folio types open side way (not flip) but user feedback that the straps at the top is covering the power and volume button.

Stay Away from Ghost Armor...

Yesterday I happened to be in the local mall with my 1 week old Sprint SGT and the guys at Ghost Armor flagged me down to sell me their product.
After listening to the sales talk, I decided to go with the Carbon Fiber back cover normal clear front.
20 minutes later I return and see the guy finishing the install by using an exacto knife around the camera on the back of the Tab. He hands it to me and it looks like my 5 year old son cut this out with a set of children scissors. The straight edges are not straight, the corners are a series of three straight cuts and he cut the circles out for the camera AFTER it was on using an exacto knife.
I tell him Im not happy and he says he will do it again.
Come back 20 minutes later and its just as bad as the first time. He says that they do not have the pre-cut SGT kit in carbon fiber and that he will order one and call me in two weeks when he has it. I tell him this is unacceptable and I want a refund.
He refuses to give me a refund stating that custom work is not refundable. I am not sure how this is legal given they have you pay before even seeing the product. After about ten minutes of heated discussion I ask for their names so I can contact their corporate customer service and all three employees refuse to tell me their names.
I tell the most loud of the three that I would like him to call security thinking a rent-a-cop could at least compel them to give me their names. He goes completely off the handle, starts SCREAMING " SECURITY, SECURITY". About 2 minutes later the security guard shows up and panics because the Ghost Armor employee is swearing, waving his arms and circling the kiosk like a rabid rhino.
He calls the local police department...
They must have been in the mall because they arrived quicker than the security guard and explain to me that they cannot compel the employees to provide their names, and that they will make a record of the incident.
I was also stopped by another mall customer who said she had recorded the entire thing on her camera phone and that she would email me the video so I could use it against the employees if I chose to take them to small claims court.
Today I received the video and its incredible... Alot of what the employee was doing/saying I did not catch when it was actually happening.
Needless to say, I came home an peeled the carbon fiber sticker off and sure enough there are two sets of CUTS around each of the circles for the camera.
I am not sure if corporate will provide any assistance, but at this point I am displeased enough to take this as far as I can.
Oh man that suxs, I ordered a cheapo skin from ebay for $5. Still haven't recived it. It would be funny to see that video.
Sent from my SPH-D700 using XDA App
I'm pretty sure they are required to give you there first name and employment identification number.
I feel for you bro, hopefully they compensate and all goes well.
PS, I also would like to see the video..
Sent from my SGH-T959 using XDA Premium App
This happened to me with my Samsung Omnia II prior to going to Europe for the summer. I stopped by their booth and they said they had the kit. I went to get some Euros from the currency exchange so I'd have some cash in Paris and came back to see my unit drying in a box. He removed it and I examined the fit. Sorry, nothing was right...I told him I wasn't happy and he said he couldn't refund as well...I took my phone, messaged Ghost Armor, they called him, and I got my money back for the product AND the labor (which is HIS money).
I had Ghost Armor installed ( full body ) for me 2 days ago for my Sensation and I love it. Have personally never felt a better screen protector.
No finger prints, no sluggishness when swiping the screen like the Zagg Shield and very thin. I cannot tell it is on the front screen.
Maybe it was just a bad install but they do a free redo within the first 7 days and after that its 5.00 for the front and 10.00 for back for life of phone.
Oakridge Mall Kiosk in San Jose if anyone cares.
My issue is not with the quality of the clear plastic, or even the quality of the carbon fiber material used. My issue is with the employees using scissors and exacto knives to carve up the material AND my phone/TAB.
Im sure if they had used a factory/pre/computer cut piece of material the end result would have been better.
If you wish to have some 18-22 year old with an exacto knife carving up your device, be my guest. But I would prefer to keep these people away from my property.
I had Ghost Armor on my hd2 and i really loved it. I guess for you its because of that employee not of Ghost Armor.
They put some unskilled employee on job with cheap labor price so that happened.
I am sure if u search online you will get customer service number to complain about them and company will find out who were they.
Can we see the video lol
natious said:
Can we see the video lol
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+1
lol.....
They have a pattern specifc to the Galaxy Tab, My vendor did atleast.
http://www.ghost-armor.com/Samsung/Galaxy_Tab_GSM.html
http://www.ghost-armor.com/Samsung/Galaxy_Tab_CDMA.html
If you saw the guy cutting it up why didn't you say something, besides you normally pay afterwards so why pay and not just tell him it looked like crap?
Thats like getting a bad haircut and leaving after paying even though you know you got jacked up.
kable said:
They have a pattern specifc to the Galaxy Tab, My vendor did atleast.
http://www.ghost-armor.com/Samsung/Galaxy_Tab_GSM.html
http://www.ghost-armor.com/Samsung/Galaxy_Tab_CDMA.html
If you saw the guy cutting it up why didn't you say something, besides you normally pay afterwards so why pay and not just tell him it looked like crap?
Thats like getting a bad haircut and leaving after paying even though you know you got jacked up.
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Well, you are partially correct... They do have the pattern specific to the SGT. BUT they do not have the carbon fiber available. It is expected to be available in 2 weeks. Right now they only have the matte finish and standard clear finish.
Secondly, this particular kiosk requires payment IN ADVANCE.
Today I was contacted by Ghost Armor after sending in an email on Friday through their Web site. Ghost Armor listened to the story and forwarded my information to the company that actually owns the kiosk (they are franchises, and not owned or operated by Ghost Armor directly). The district manager called me at about 1pm and said he was on his was to the mall to speak to the employees. We discussed the details and I was told that I would receive a full refund, plus he would personally install the carbon fiber cover as soon as it is available.
I spoke to him again at 6pm and he had terminated both employees after speaking to them and to others who had seen what happened. It also seems that he has a slight "inventory problem" and that the employee was pocketing the money when people paid with cash.
The video will not be shown as I made an agreement with them to update this thread (it seems someone informed them of my post) with the updated information.
As I said before, I had no issue with the product. It seems to be a quality material that will offer the stated protection when installed properly. He also informed me that it was their company policy that the employees NEVER hand cut ANYTHING. If the kit is not in stock, they are to take the customers name and call them when it has arrived.
All things said, it just sounds like they had a couple minimum wage employees who were stealing from them and treating their customers poorly. As of this evening, they have made the necessary changes.
sandiegopaneraiguy said:
Well, you are partially correct... They do have the pattern specific to the SGT. BUT they do not have the carbon fiber available. It is expected to be available in 2 weeks. Right now they only have the matte finish and standard clear finish.
Secondly, this particular kiosk requires payment IN ADVANCE.
Today I was contacted by Ghost Armor after sending in an email on Friday through their Web site. Ghost Armor listened to the story and forwarded my information to the company that actually owns the kiosk (they are franchises, and not owned or operated by Ghost Armor directly). The district manager called me at about 1pm and said he was on his was to the mall to speak to the employees. We discussed the details and I was told that I would receive a full refund, plus he would personally install the carbon fiber cover as soon as it is available.
I spoke to him again at 6pm and he had terminated both employees after speaking to them and to others who had seen what happened. It also seems that he has a slight "inventory problem" and that the employee was pocketing the money when people paid with cash.
The video will not be shown as I made an agreement with them to update this thread (it seems someone informed them of my post) with the updated information.
As I said before, I had no issue with the product. It seems to be a quality material that will offer the stated protection when installed properly. He also informed me that it was their company policy that the employees NEVER hand cut ANYTHING. If the kit is not in stock, they are to take the customers name and call them when it has arrived.
All things said, it just sounds like they had a couple minimum wage employees who were stealing from them and treating their customers poorly. As of this evening, they have made the necessary changes.
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-1
Put it on youtube, after you get your free ghost armour
First thing I would never let.my phone/tab with anyone, if im not with my my stuff there not getting it. I have to much money invested in my tablet and phones to leave it with some random person.
Sent from my SCH-I800 using XDA Premium App
itsjusttim said:
I'm pretty sure they are required to give you there first name and employment identification number.
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I work for a larger retail company and our names and our employee ids are on the top of the receipt.
I don't know if it is something they HAVE to give, but if does sound fishy to me. Sorry you had a bad experience, man.
Sent from my MIUIX.
I've never trusted mall kiosk employees to do ANYTHING right. It may have cost me extra but i taught myself how to install all my screen/back covers and protectors (yeah, ruined the first set on an old phone so i wound up buying the protector set twice) but ever since then it's easy.. and then there's no one else to blame if something gets hosed.
I'm with many people here on not trusting others with my expensive toys. I was going to suggest you contact the Better Business Bureau and file a complaint with the company, but very happy for you that everything seems to be settled. Except for the scratches left on your GT by the ijit people, of course.
Glad you got this resolved.
F those employees. At least they got their just deserts eh!
Maybe you should change the thread title to reflect how well Ghost Armour have handled this as it is a bit mis-leading now given you have had your issue resolved

[Q] How was the protection for your shipped Note?

I have been buying Notes for the whole family, we love 'em. I have been getting from different retailers so have had a chance to see units from different regions, batches, etc.
Most retailers have shipped with some form of bubble wrap or packing peanut, never a combination of both. I would say average protection from what I have seen.
I love Negri Electronics don't get me wrong...but I would say shipping a $700 electronic device with absolutely no packing protection, inside just a green plastic bag is not just unacceptable, but it also violates FedEx's electronics shipping guidelines for sellers. The phone box was warped and wouldn't you have it, screen issues out of the box. More than likely occured during shipment due to no packing protection. Also no invoice in or on the box.
Share with us your experience.
A green plastic bag as protection? Wow.
First you should obviously contact the place you bought the phone from and complain. Secondly, you should inform FedEx about this and provide them with the photos and possibly the plastic bag itself should they wish to see that.
WereCatf said:
A green plastic bag as protection? Wow.
First you should obviously contact the place you bought the phone from and complain. Secondly, you should inform FedEx about this and provide them with the photos and possibly the plastic bag itself should they wish to see that.
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Click to collapse
Spoke with Ryan Negri, the CEO, who was incredibly rude but in the end said he would authorize a full refund RMA via mail then hungup on me. Snail mail? Email? Awesome stuff. He also said I am banned from future purchases from his company...
Depending on the outcome I will post the wonderful chat and conference call with Mr. Negri so you can see what this company is all about.
Sent from my GT-N7000 using Tapatalk
This is pretty much how my Note was shipped from Expansys USA. Overall - I'm not very happy with them right now.
orificium said:
This is pretty much how my Note was shipped from Expansys USA. Overall - I'm not very happy with them right now.
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Can you post pics? I was going to try them next. Sad that nowadays you have to call a company to ask how they ship a $700 item
Sent from my GT-N7000 using Tapatalk
Atrix_E said:
Can you post pics? I was going to try them next. Sad that nowadays you have to call a company to ask how they ship a $700 item
Click to expand...
Click to collapse
I can't provide pictures since I've sent it back for return in the same box.
Same size box as OP with brown crumpled up paper that didn't even close to being enough to wedge the Note box to stop it from shuffling around. And a loose Euro-plug. My Note box wasn't even sealed at all. Only one side had a sticker on it with IMEI # - no S/N printed. Did not include a warranty information card and the bag the battery was in looked a little beat up.
They charge a 10% restocking fee even if you want to return it because of noticeable lines, uneven brightness, gamma, and banding issues. This is currently what I'm going through since they've deemed my phone as "up to Samsung's specs". My phone's firmware was UBKK2 - Brazil I believe. Made in China.
I just bought one at those placed that sell world phones. I got it for 580 hooked up. If you guys want to buy it from me for 650 shipped properly I could do that for you?
Atrix_E said:
Spoke with Ryan Negri, the CEO, who was incredibly rude but in the end said he would authorize a full refund RMA via mail then hungup on me. Snail mail? Email? Awesome stuff. He also said I am banned from future purchases from his company...
Depending on the outcome I will post the wonderful chat and conference call with Mr. Negri so you can see what this company is all about.
Sent from my GT-N7000 using Tapatalk
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Click to collapse
Yikes. Sounds like a nightmare. I purchased my Note through Amazon.com. Well, my order was fulfilled by Amazon but the Note came from Global Mobiles. The package with the phone was packed in another box with air pillows and all arrived just fine. I did purchase my Galaxy Tab 7.7 from Negri and the package did arrive in a green bag but the Fed Ex box also included other paper packaging materials to cushion the Tab box.
This is again something I like about Finland: every time I've ordered some expensive gadgetry it has always arrived very properly packaged, hell, sometimes it feels like some places overdo the packaging just to be extra-safe.
WereCatf said:
This is again something I like about Finland: every time I've ordered some expensive gadgetry it has always arrived very properly packaged, hell, sometimes it feels like some places overdo the packaging just to be extra-safe.
Click to expand...
Click to collapse
This is the practice I encourage in my business. I'm willing to eat a few cents on some packing peanuts or bubble wrap instead of:
1. potentially damaging my inventory
2. potentially losing a customer and his/her's future business
3. having my customer support then deal with complaints/exchanges/returns
Everything is a cost of doing business. But we all deserve a little bubble wrap and packing peanuts
Called Expansys and placed my order through phone. Pretty friendly support as I shared with them my recent experience.
They notated my order to provide extra packing protection. New batch arriving March 6
The only thing that bothers me is how all these businesses are using FedEx now. That's my personal gripe though.
Atrix_E said:
More than likely occured during shipment due to no packing protection. Also no invoice in or on the box.
Click to expand...
Click to collapse
Definitely a heavy impact on the box (the edge). That's not nice...
But mine (T-Mobile) was sent loosely in a parcel without any further protection and the box had no issues whatsoever...

My Nexus 7 Accessories Order :)

I got this case-
http://www.amazon.com/gp/product/B0083P0MI4/ref=oh_details_o00_s00_i00
and this screen protector-
http://www.amazon.com/gp/product/B008EO263I/ref=oh_details_o00_s00_i01
They'll both be here Monday, which is when my Nexus 7 (16 GB) will be delivered too. I have and have had products from both Moko and ArmorShield, and both are excellent quality.
I think I'm going to buy that case. For $6.99, it will hold me over until a better one comes around. I don't like it for permanent use.
I do want a screen protector too, but I only want the non-spray self-sticking (static cling?) ones. I bought one of those for my wife's iPad and it worked great. I bought a spray-and-stick one for my SGT8.9, and it sucked (Zag).
phonic said:
I think I'm going to buy that case. For $6.99, it will hold me over until a better one comes around. I don't like it for permanent use.
I do want a screen protector too, but I only want the non-spray self-sticking (static cling?) ones. I bought one of those for my wife's iPad and it worked great. I bought a spray-and-stick one for my SGT8.9, and it sucked (Zag).
Click to expand...
Click to collapse
Well, MoKo makes good stuff, it should last a while, I think they are just doing the deep discount to get in on the Nexus 7 frenzy. I agree on the Zagg's, I don't like them either, but ArmorShield, Skinomi and BodyGuardz are all good ones, they all make dry apply and wet apply. I usually go for dry apply on phones, like my Galaxy Note i717, but on bigger things like tablets the wet apply ones are easier to install and work with, at least for me. The ArmorShield's are really thin, don't yellow and are not sticky like the Zagg's, which is one reason why I dislike Zaggs too.
Just ordered that case as well. Can't beat that price with prime shipping.
Thanks for the post.
Sent from my HTC VLE_U using xda app-developers app
ydizzle said:
Just ordered that case as well. Can't beat that price with prime shipping.
Thanks for the post.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
No prob, I'm glad it helped ya out! I have Prime too, I love getting stuff overnight for only 4 bucks
i ordered the case cause it's cheap but i will look for a better looking one later on once they do come out with it
hunter3160 said:
i ordered the case cause it's cheap but i will look for a better looking one later on once they do come out with it
Click to expand...
Click to collapse
I ordered the case a few days ago and already got it. It's actually quite nice and more indicative of its real price and not the $7 I paid for it.
I ordered a moko one that has the magnetic sleep/wake function. Sort of a gamble because there is only one pic, but it looks like it can function as a stand as well.
http://www.amazon.com/dp/B007SA0NIY/ref=pe_175190_21431760_M2C_SC_dp_1
mwalt2 said:
I ordered a moko one that has the magnetic sleep/wake function. Sort of a gamble because there is only one pic, but it looks like it can function as a stand as well.
http://www.amazon.com/dp/B007SA0NIY/ref=pe_175190_21431760_M2C_SC_dp_1
Click to expand...
Click to collapse
Nice. I just ordered it too (got the last one). I tried canceling my earlier Moko case order but wasn't able to in time. Assuming this case is good, I'll just return the other one for credit.
==
Weird. It said there was one left so I ordered it. Now it says there is still one left....
elvenlemming said:
I ordered the case a few days ago and already got it. It's actually quite nice and more indicative of its real price and not the $7 I paid for it.
Click to expand...
Click to collapse
Yeah, I've been really impressed with MoKo cases, they are well built and don't cost an arm and a leg.
phonic said:
Nice. I just ordered it too (got the last one). I tried canceling my earlier Moko case order but wasn't able to in time. Assuming this case is good, I'll just return the other one for credit.
==
Weird. It said there was one left so I ordered it. Now it says there is still one left....
Click to expand...
Click to collapse
I got the case yesterday, and I'm pretty impressed! Also yesterday, I got this email from the seller-
"Dear buyer:
Thank you for your recent purchase of "MoKo case for Nexus 7 tablet"
from BSCstore via Amazon. And we are writing to let you know that we
will be providing a free replacement case that fully supports the
"automatic wake/sleep" function on your new Nexus 7 tablet. This is an
unannounced feature that we were not able to include in our first
batch of cases that were already shipped to you. But we will stand
behind our products and provide a fully compatible replacement within
5-7 days. You don't have to ship the current unit back and can use it
as the lay-over unit before you receive the updated version. We will
be sending you another email with details on how to obtain the
replacement units when they are ready.
Again,we want o thank you for your business. We understand you have
many choices and appreciate your choosing MoKo case to protect you new
Nexus 7.Please feel free to let us know if there is anything else we
need to do to make this purchase a right one for you.
Best Regards,
Jim Pollak
BSCstore on Amazon"
I have to say I am very impressed with this seller!
My N7 gets in today
So far I have just ordered a sceen protector from http://xoskins.com and a case from here https://www.treegloo.com/products
ppp38 said:
My N7 gets in today
So far I have just ordered a sceen protector from http://xoskins.com and a case from here https://www.treegloo.com/products
Click to expand...
Click to collapse
Cool, those treegloo's look awesome! Mine's coming today too.
californiarailroader said:
Well, MoKo makes good stuff, it should last a while, I think they are just doing the deep discount to get in on the Nexus 7 frenzy. I agree on the Zagg's, I don't like them either, but ArmorShield, Skinomi and BodyGuardz are all good ones, they all make dry apply and wet apply. I usually go for dry apply on phones, like my Galaxy Note i717, but on bigger things like tablets the wet apply ones are easier to install and work with, at least for me. The ArmorShield's are really thin, don't yellow and are not sticky like the Zagg's, which is one reason why I dislike Zaggs too.
Click to expand...
Click to collapse
I received my armorshield screen protector yesterday and just installed it this morning. Had no issues, used the wet solution that came with it. I agree it is not as sticky as the zagg ones. The armorsuit skin has already dried and looks great.
LogicL77 said:
I received my armorshield screen protector yesterday and just installed it this morning. Had no issues, used the wet solution that came with it. I agree it is not as sticky as the zagg ones. The armorsuit skin has already dried and looks great.
Click to expand...
Click to collapse
Right on! I have been pretty impressed with their stuff, Skinomi's are a little sticky, and Zagg's are ultra sticky of course. With the ArmorShields, the little imperfections will settle out over the next couple of days, and if for some reason it goes crazy, they will just send you another set out.
californiarailroader said:
I got the case yesterday, and I'm pretty impressed! Also yesterday, I got this email from the seller-
"Dear buyer:
Thank you for your recent purchase of "MoKo case for Nexus 7 tablet"
from BSCstore via Amazon. And we are writing to let you know that we
will be providing a free replacement case that fully supports the
"automatic wake/sleep" function on your new Nexus 7 tablet. This is an
unannounced feature that we were not able to include in our first
batch of cases that were already shipped to you. But we will stand
behind our products and provide a fully compatible replacement within
5-7 days. You don't have to ship the current unit back and can use it
as the lay-over unit before you receive the updated version. We will
be sending you another email with details on how to obtain the
replacement units when they are ready.
Again,we want o thank you for your business. We understand you have
many choices and appreciate your choosing MoKo case to protect you new
Nexus 7.Please feel free to let us know if there is anything else we
need to do to make this purchase a right one for you.
Best Regards,
Jim Pollak
BSCstore on Amazon"
I have to say I am very impressed with this seller!
Click to expand...
Click to collapse
Did you get the second email that just came in today?
phonic said:
Did you get the second email that just came in today?
Click to expand...
Click to collapse
I haven't checked my mail yet, lemme go see...
Update-Yep
Dear buyer:
Sorry for another intrusion but we just came across this report and
thought we have to share it with you:
http://www.tomshardware.com/news/White-Nexus-7-Case-Stain-Clean-Black-Nexus-7,16302.html
With the same porous plastic material, we are concerned that the black
back on the retail version could also be susceptible to dye to some
extend. It may be embarrassing but we have to admit that we did not
have this issue in mind when our fist batch of Nexus cases was made.
Although the case has NOT left any mark on neither of the white or
black Nexus 7 we have after a short period of normal use, we would
rather be overcautious and have more intensive tests done before we
can comfortably let you use the case, even as a temporary solution. We
definitely could not afford to have you as beta-testers on this issue
with your brand new tablets and would suggest you hold off using the
case until you get further confirmation from us or a replacement case,
hopefully within 5-7 days.You can be assured all our future shipments
will be fully compatible with Auto wake/sleep feature and free of any
staining problems guaranteed. You will get to choose any style you
prefer from our whole selection of Nexus cases as the free
replacement.
I understand most of you will get your Nexus 7 today and I am really
sorry to disappoint you with this message but please do excise caution
if you have to use something else on your Nexus. Again, I apologize
for the inconvenience and would appreciate your understanding and
patience in this process of getting the right protection for your
Neuxs. This is what we do and we will do it right for you.
Please also let us know if you have any comments or suggestions.Thanks, Jim
WOW, I don't think I've had such good customer service, at least not that I can remember! Most companies would be like "Oh, sorry about that case we sent you last month, it probably left marks allover your device,sorry, but we can't do anything".
californiarailroader said:
WOW, I don't think I've had such good customer service, at least not that I can remember! Most companies would be like "Oh, sorry about that case we sent you last month, it probably left marks allover your device,sorry, but we can't do anything".
Click to expand...
Click to collapse
I know, I'm shocked too. Question: you just ordered the one case in your OP, right?
I ask because I ordered TWO cases from this seller. The one you did, plus the $12.99 smart case they came out with on Sunday. I wanted to make sure that this email was about the first case, not the second one (or both).
I am really shocked that they would have gone so far to help their customers for something that cost $6.99 shipped. I was actually going to return that case, since I got the better one, but I think I'm going to keep it just out of support of the seller.
phonic said:
I know, I'm shocked too. Question: you just ordered the one case in your OP, right?
I ask because I ordered TWO cases from this seller. The one you did, plus the $12.99 smart case they came out with on Sunday. I wanted to make sure that this email was about the first case, not the second one (or both).
I am really shocked that they would have gone so far to help their customers for something that cost $6.99 shipped. I was actually going to return that case, since I got the better one, but I think I'm going to keep it just out of support of the seller.
Click to expand...
Click to collapse
Yeah, just that one. I am really impressed too, it shouldn't be shocking to get that kind of customer service, but the world being like it is today it's surprising to get that level of service, I am definitely going to be doing more business with them in the future!

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