VPN connecting issues - Samsung Galaxy Note 8 Questions and Answers

Well ... it seems that i have some issues connecting to a VPN server (manual connection, from Network Connections -> More Network Connections -> VPN).
I cannot connect to it from Note 8, while i can succesfully connect from Note 4 (same networks, same router, same configurations).
On Note 8 i am on N950FXXU1AQI1 fw.
I had even Factory reset it and tried again, but without success.
I am adding server log for both note 8 (red) and note 4 (green).
Can someone try to see if it works (manual VPN, PPTP type)?
-------------------
Later update: tried AnyConnect as well (to a eneterprise VPN that i use) and it DOES NOT work as well (connection failed), while on Note 4 it works without a hickup.
So it seems, that at least for me, i cannot connect to ANY VPN network, which is an major issue for me.

I've had issues with my note 8 vpn as well. I usually have VyprVpn and PureVPN. The connection is a hit or miss really. And when it does connect, it starts with no connection and then network speeds up but slowly.
Hope this helps.

i understand, but i am forced to use that VPN app as i a company constraint (AnyConnect is CISCO VPN - weidly spread in companies).
While the Android Default VPN should work out of the box ...

VPN
I use pulse secure to vpn to the company intranet.

well ... factory reseted one more time, and all is working ... really strange ..

Turn off power saving
I know this is an old thread, but I just ran across this issue myself and found that if I turn off power saving the VPN works well. I hope you had already found this or another solution.

mcorzine said:
I know this is an old thread, but I just ran across this issue myself and found that if I turn off power saving the VPN works well. I hope you had already found this or another solution.
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Save my life

Related

The massive wifi problem that many experience

When I turn on my phone at work, the wireless connection (open unsecured) connects and works for a few minutes. After some time, it disconnects and without rebooting my phone, I cannot establish a wlan connection.
This is oly the case at work. At home it works flawlessly, but it is another network kind.
Anyone found a solution to this problem? I saw a lot of threads about this but no good answers.
I am using duttys v3.
Not sure. Perhaps there is some sort of time out on your work network for inactive devices, or dhcp ip releases or something weird and "networky" like that?
Or perhaps your phone is going into a power save mode if you are not using it?
Just general ideas, I don't have this particular problem
I dont think many people have this issue! you must not have a setting correct, try downloading KaiserTweak and adjusting the timeout and also take a look at the routers settings I find it strange that a business would have an open network for security issues
austinsnyc said:
I dont think many people have this issue! you must not have a setting correct, try downloading KaiserTweak and adjusting the timeout and also take a look at the routers settings I find it strange that a business would have an open network for security issues
Click to expand...
Click to collapse
I work at the university, and the network is unsecure. You have to enter login and pass at a webpage to gain access.
I cannot reconnect at all once ive been disconnected. So it should have anything to do with kaisertweak or timeouts.
I have tried every setting and combination. I have tried to select work/internet settings. Ive tried to tell the phone its a hidden network / not hidden network. I have tried to use power save / performance mode. Ive tried to turn off 3g, bluetooth, phone (everything basically).
When I tap connect, it says connecting and then it immediately goes to "active" and tries to connect to another network (which I dont have access to).
solwretep said:
When I turn on my phone at work, the wireless connection (open unsecured) connects and works for a few minutes. After some time, it disconnects and without rebooting my phone, I cannot establish a wlan connection.
This is oly the case at work. At home it works flawlessly, but it is another network kind.
Anyone found a solution to this problem? I saw a lot of threads about this but no good answers.
I am using duttys v3.
Click to expand...
Click to collapse
I have worked out the problem.. first if its a WPA enterprise connection, make sure its set to WORK and not INTERNET setting. it will work. my only works with schaps versions not duttys
on my old pda (Acer N50 premium) I had the same problem with my unis network... it would only work (if at all) for a few minutes then nada... but at home it was absolutely fine, quick stayed on and totally responsive... I wonder if it has something to do with the rubbish way unis run their IT...?
Wasted thread
Many do not have this issue.
According to what's being said here by the indiviuals with issues, you're having problems connecting to a certain network...not all networks.
If it were all networks; your device, settings, equipment or rom would be the common denomenator. Since it's one network, it's that network.
Just because a network is or appears to be available, that doesn't mean that you can connect to it.
dwny said:
Wasted thread
Many do not have this issue.
According to what's being said here by the indiviuals with issues, you're having problems connecting to a certain network...not all networks.
If it were all networks; your device, settings, equipment or rom would be the common denomenator. Since it's one network, it's that network.
Just because a network is or appears to be available, that doesn't mean that you can connect to it.
Click to expand...
Click to collapse
no, it could be the phone software. Lets says that a string is added to the registry if the network you are connected to disconnects you; a string that makes the phone cancel connections to the network. And lets assume that the network disconnected you because there is a hidden firewall in the phone software that blocks ping requests, thus making the network believe that the connection is lost and thus disconnecting you. Then we have a moment 22, which is basically something wrong with the phone.
As some readers already pointed out in this "wasted thread", when changing the rom (in one case) or when changing settings from "internet" to "work" (in the second case) there is a great possibility that this problem in fact has to do with phone software and not network.
In my case, it just happens to be neither of the mentioned solutions or any solution that I have found in other threads.
One thing you may want to check is that your wifi is set to max performance. The issue may also be that there is a DNS cache issue, in most cases it can be resolved by manually reconfiguring the connection.
I have been successful in configuring my phone's WLAN to connect to everything from open APS's, WEP, WPA, RADIUS and AP's with proxy redirects, so I can tell you that as with most cases, it's human error.
I have tried max performance.
How do I resolve a dns cache issue? Manually reconfiguring the network did not help (only thing that helps is a reboot).
seattleweb said:
One thing you may want to check is that your wifi is set to max performance. The issue may also be that there is a DNS cache issue, in most cases it can be resolved by manually reconfiguring the connection.
I have been successful in configuring my phone's WLAN to connect to everything from open APS's, WEP, WPA, RADIUS and AP's with proxy redirects, so I can tell you that as with most cases, it's human error.
Click to expand...
Click to collapse

Not working: 802.1X / WPA2 / PEAP TTLS MSCHAPV2

Hi,
I'm trying to connect to a WiFi network that is protected with WPA2 with PEAP / TTLS.
It simply is not working. No problems connecting with my HTC Desire though.
Anybody experiencing the same bug? I already installed the required root certificates, tried various combinations of user account / password. The thing is, that the network is provided by my university (Eduroam if you are familiar with that) and it is very annoying that I have to fall back to HSDPA consuming my data quota.
Cheers,
chross
Normally with eduroam wifi there isn't wpa2 or other key. Just connect your phone to it, open your browser and you will be redirect to the website of your university and then you can log with your id.
Envoyé depuis mon XT890
Yes!! This is the exact same problem I'm having with my university wifi
http://forum.xda-developers.com/showpost.php?p=33962871&postcount=2
I'd configure the settings on my uni wifi choosing PEAP and then MSCHAPV2 and put in my log in username and password according to the instruction and as soon as press connect or save it looses the signal immediately to very low and never connects. We also have eduroam as an alternative they tried that and same problem just doesn't want to connect.
It works perfect on my htc one x. I'm beginning to believe the phone has a bug.
It does have a bug. It doesn't connect to 802.11 n!
My problem was solved by reconfiguring my AVW Fritz!Box 7270 to 802.11 b+g only and limit the phones wifi frequency to 2,4ghz only. You can find that in advanced wifi configuration.
I'm lucky i only recognized this bug in my own wifi network and not others i don't have admin rights for...
eduroam works for me with PEAP/TTLS but I guess it's 802.11g
I'm on the 40002 rom, but worked also on the 31006
After receiving the 4.0.4 update yesterday, WiFi now works flawlessly.
Cheers,
chross
Hi there,
I got the same problem with my university network in hamburg. I updated the razor to android 4.0.4 (Stock-Rom: 81.5.40002.XT890.Retail.en.EU), also the phone is rooted but still not working. Our IT advices to use WPA2 Enterprise TTLS/PAP authenthication in combination with a t-com root certificate. Every time i safe these setting the wifi signal drops as told by previous posters and the connection fails. When i enter the settingspage again, all settings are reverted to default. This also happens, while trying to connect to eduroam
any further advices?
Thanks in advance!
I have no problems connecting to eduroam at Braunschweig and other citys. Maybe you can visit the IT Desk at your university?
jagwar1 said:
I have no problems connecting to eduroam at Braunschweig and other citys. Maybe you can visit the IT Desk at your university?
Click to expand...
Click to collapse
Yep, me and and a fellow student went there and told them about the problem. But they also gave up, after trying about an hour or so. It seems to be a general problem in the used android build, at least there are a lot of post reporting this at the google code repo -> code.google. com /p/android/issues/detail?id=15631 (sorry for that but I'm to new here to post links). I'll try the provided tips like changing the wpa_suplicant file tomorrow and report the results. Seems to be strange issue, if it works for you (and probably others), because a fellow student got the same Phone and has the same issues
Thought I'd just give an update as I have the same issue
Motorola knows about it, it's been reported to them before and said it'll be fixed with the next update.
Working smooth here with WPA2-Enterprise, PEAP and MSCHAPv2. Using it every day.
But I'm not using TTLS, you might want to disable that if you don't have a valid certificate for your mobile/user.
Also important, fill out the "anonymous user" field with your username. Depending on the RADIUS configuration of your IT this might be required.
[edit]
Just checked my mobile. I don't use a Phase 2 authentication, only EAP = PEAP, no certificates.
Got it working!
After 2 hours of searching the web and playing around, I got it working now, following this guide posted on google code repo:
Razr I (XT890), retail eu, running android 4.0.4 (stock), no root
after endless hours of trying i was able to connect to my university network a couple of minutes ago with the combination of two apps.
1. WiFi Connection Manager
Enter SSID manually
Security "802.1x EAP"
EAP Method "PEAP"
Phase 2 authentication "MSCHAPV2"
Identity "your identity"
Anonymous identity "your identity"
password "your password".
2. WiFi Advanced Configuration Editor
Check Hidden SSID
Key Management: unselect IEEE8021X, select WPA_EAP
AUTH Protocols: select LEAP
Enterprise configuration: make sure Identity and Anonymous Identity are set to your identity, Enter your password
check whether the settings are saved in WIFI Advanced Configuration Editor. If not switch of stock WiFi and repeat step 2 (!!!). Now it should work.
Turn WiFi on and connect to network (Stock WiFi; don't care about settings there, phase 2 authentification is still not saved)
After switching the device off and back on it did still work. Same when leaving and returning to WiFi area.
hopefully it will keep on working. i just tested the browser and play store. didn't discover any problems so far.
Click to expand...
Click to collapse
Connection is stable, but there seem to be some problems regarding to the speed. Whatever it's usable for stuff you do regularly @university.
Hope that helps others, thanks to klemens
hey.qb said:
Hope that helps others, thanks to klemens
Click to expand...
Click to collapse
Thank you for sharing, this made me so happy!
It's those two apps which made my connection possible.
My eduroam configuration is quite different, but the apps did the trick. I fiddled with advanced wifi config editor alone for hours without any result.
Now I just hammered the config into those two apps and what can I say - proxydroid reported a connection a few seconds later.
I dont't know what Moto's Problem with 802.1X is.
Defy latest stock rom - no connection. With CM -> no problem.
Milestone 2 with stock rom - no connection. With CM -> no Problem.
Rarz I no connection with stock wifi manager . . .
My fellow students with their samsung devices seem so have no problem at all. ^^
(even Win Mobile 6 works, thats a little bit depressing)
btw, speed is fine here. 16Mbit up&down is more than I need on a phone.
Greetings from Kiel.

[Q] Cable modem/router: Wifi signal ok but no connection

Hi guys,
My phone: Samsung Galaxy S3, GT-I9305, Android 4.1.2
I changed the ISP (Germany: To Unitymedia) and are now supposed to use a cable modem which as well serves as wifi router. My hardware is TC7200 (Technicolor).
After setting up everything, the wifi connection to Win 7 laptop and Apple iPhone/iPad is working fine (also LAN connection to laptop of course).
The S3 showed a funny behavior: It is possible to establish a wifi connection and it gets IP address assigned. Default gateway, DNS server looks all fine. However, this is only the wifi signal but not an internet connection. It is not possible to reach any website.
The strange thing: If the google site is cached (from a different connection and then switching back to this problematic one) I can run a google search and get results displayed. However, it is not possible to open any websites displayed as results here.
I tried several things based on suggestions in the net, like restarting the s§, using static IP address, changing wifi ports, disabling wifi encryption completely, restart the router, factory reset the modem/router. Finally I performed a factory data reset for the S3 but this as well, like all other things, did not help. The phone was never rooted until before yesterdays factory reset, because I wanted to use Titanium Backup which requires root rights.
Of course, in all other wifi networks so far, this S3 works absolutely fine!
I am not sure if this matters at all, but with the new ISP I got an IPv6 IP address while before I had IPv4.
To be honest, it might simply be a hardware problem which has to be fixed by Firmware upgrade by ISP. This problem is sort of known to them and when I called in they promised a firmware update in November. But anyway, it would be interesting to understand more about it and usually there is a solution for everything Nevertheless, I couldn't find a solution in any forum yet.
Any suggestions / ideas welcome.
Thanks!
EDIT:
Post already moved.
Reads like wrong settings more than hardware .
WiFi is kernel you can flash a kernel .
But i would reboot router and phone then set up wifi with no security first .

Anyone getting wifi issues? I stay connected but can't pass any traffic

I have been having issues where i am connected to the wifi but the device stops passing any traffic. I have fing installed and i can't ping any other devices on my network. I know its just my phone because i have my work phone and tablet connected to the wifi and they still work fine browsing webpages, watching movies etc while the droid turbo can no longer communicate with the local lan or out to the internet. If i switch the wifi off then on again it will reconnect and then work normally. I can then ping devices on the local lan and access pages on the internet. This has happened a number of times now since i got the device.
Edit: I just updated the phone and still get the issue. I have a cisco WAP at home, we have cisco WAP's at work which i will test tomorrow. If this thing still has issues i am just going to swap it out for a Note 4.
Check this out:
http://forum.xda-developers.com/showthread.php?t=2925844
I've been seeing issues with Cisco wlans too.
Sent from my XT1254 using XDA Free mobile app
so it looks like it works good at work, something with my home cisco ap and this phone as all other devices at home work ok.
-magnum- said:
I have been having issues where i am connected to the wifi but the device stops passing any traffic. I have fing installed and i can't ping any other devices on my network. I know its just my phone because i have my work phone and tablet connected to the wifi and they still work fine browsing webpages, watching movies etc while the droid turbo can no longer communicate with the local lan or out to the internet. If i switch the wifi off then on again it will reconnect and then work normally. I can then ping devices on the local lan and access pages on the internet. This has happened a number of times now since i got the device.
Edit: I just updated the phone and still get the issue. I have a cisco WAP at home, we have cisco WAP's at work which i will test tomorrow. If this thing still has issues i am just going to swap it out for a Note 4.
Click to expand...
Click to collapse
Yeah this phone does not seem to like my router for some reason. Keep in mind I'm not a networking expert, but I've tried every combination of options and settings every which way from Sunday and I just can't get the thing to work. When I do connect the phone to my wifi it kills the the connection on every device in the house. At first I though it was just a wireless thing, but even the downstairs computer which is plugged in directly to the router doesn't work. Then as soon as I disconnect the phone every device works again. I thought maybe there was too many devices, so I disconnected all but the downstairs computer, still had the issue when I connected the Turbo. I've tried just turning off the WPA2 and just having an open system, I've tried connecting the phone using a WPS pin (This one actually worked for a good 5 minutes before crapping out and hasn't worked since). On the advanced options of the phone I tried an automatic IP as opposed to the default DHCP setting (This also worked for a good 5 minutes before not working ever again). I've tried limiting it to just one frequency band. I have tried so many different things and I just cannot make this phone work on my router. And I know it's my router because the phone works fine at work.
phone: Droid Turbo
Router : Asus rt-ac66r
yup within ten minutes of getting home, the device no longer passes traffic. My work S5 still works fine at home and so does my samsung tablet. The device worked on wifi all day at work on our enterprise wpa2 network no issues. I tried doing static ip at home, changing to 2.4 ghz, trying new ssid. Not sure what else to do with this thing...
Not just you
I posted a comment on Motorola's forum where people are discussing their wifi issues... And my work around. I currently beleive its a software issue and can be fixed via update. Also, today I found (it appears) that the longer the phone goes without a reboot, the shorter amount of the it appears to go with out needing the wifi card reset.
https://forums.motorola.com/comment/829632
My work around fix...
First, over night my wifes phone now behaves just like mine. It now connects to wifi and after sometime passes it no longer passes data (but stays connected). I needed a way to auto disable/enable the card... I installed Tasker. I have it set to check every 15 minutes, if the phone is connected to WiFi, to disable then enable the WiFi card. I use WifiMatic to enable the wifi card when the phone is connected to the cellular tower that is near my house. (Doing this by GPS uses more battery power...) Using Tasker with the rule to verify its connected to wifi first helps not enabling wifi if its nit needed and lets WifiMatic enable/disable it as needed.
wicketts.net

establishing VPN connection not possible from wifi

Hi,
at first sorry for my english, it's not my main language. At second, I searched but didn't find anything here about my issue.
I set up 2 vpn connections in my P20 Pro (one to work, one to my home). Both vpn connections are working if I am connecting from mobile network connection. But the connection won't establish when trying to connect from a Wi-Fi (doesn't matter which, tried several different Wi-Fi's). The ports are open, the credentials etc. are correct and it's working from Wi-Fi on another Smartphone without problems.
I go to the vpn-menu, hit connect and 1 second later I get the message "not successful" for both connections.
Does anyone have an idea what could be the problem? Is it a known problem?
Thank you in advance
Best
Sefari
what were the vpn that u hv tried?
Sefari said:
Hi,
at first sorry for my english, it's not my main language. At second, I searched but didn't find anything here about my issue.
I set up 2 vpn connections in my P20 Pro (one to work, one to my home). Both vpn connections are working if I am connecting from mobile network connection. But the connection won't establish when trying to connect from a Wi-Fi (doesn't matter which, tried several different Wi-Fi's). The ports are open, the credentials etc. are correct and it's working from Wi-Fi on another Smartphone without problems.
I go to the vpn-menu, hit connect and 1 second later I get the message "not successful" for both connections.
Does anyone have an idea what could be the problem? Is it a known problem?
Thank you in advance
Best
Sefari
Click to expand...
Click to collapse
Sefari said:
I set up 2 vpn connections in my P20 Pro (one to work, one to my home). Both vpn connections are working if I am connecting from mobile network connection. But the connection won't establish when trying to connect from a Wi-Fi (doesn't matter which, tried several different Wi-Fi's). The ports are open, the credentials etc. are correct and it's working from Wi-Fi on another Smartphone without problems.
I go to the vpn-menu, hit connect and 1 second later I get the message "not successful" for both connections.
Does anyone have an idea what could be the problem? Is it a known problem?
Click to expand...
Click to collapse
I had the same issue. VPN connection was correctly set up to an AVM Fritzbox 7490.
Always used to work with my previous phone, stopped working when I started using my new P20.
When I read your comment a few minutes ago, the VPN connection (no settings changed) all of a sudden worked when I checked.
You may want to retry and check if it works. I don't know if some firmware update fixed the problem in the meantime, but now it works on my device.
Oliver.
I'm using Tunnelbear VPN on my Pro, and so far no problems with using it on wifi. Maybe just restart your Pro.
osu_gmx said:
You may want to retry and check if it works. I don't know if some firmware update fixed the problem in the meantime, but now it works on my device.
Oliver.
Click to expand...
Click to collapse
I have to correct myself here.
Unfortunately it looks like after a fresh reboot the VPN connection over WIFI works. Then after a couple of hours, it fails. Whereas the VPN connection over mobile data works a few seconds after the failed WIFI attempt.
Rebooted - VPN connection over WIFI successful again.
Pretty annoying.
Oliver.
Hi,
sorry, I forgot to post here. For me it worked after turning off "WiFi-Calling" and restarting the phone. I also would like to have WiFi-Calling because of bad cell reception at work but VPN is more important for me.
To be clear, this issue only persists when using integrated android VPN functionality. I didn't try other VPN-Apps from the play-store or somewhere else because I don't use 3rd party VPN-connections.
I didn't try to enable Wifi-Calling and testing VPN after the last upgrade (last week or so). Maybe they fixed it?
Best
Sefari
Sefari said:
...To be clear, this issue only persists when using integrated android VPN functionality. I didn't try other VPN-Apps from the play-store or somewhere else because I don't use 3rd party VPN-connections...
Click to expand...
Click to collapse
Interesting; I didn't know Android now has built-in VPN; going to check it out. (Awhile ago, I decided to go with either Tunnelbear or OpenVPN because they seemed to be the only VPNs that had independent security audits done.)

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