Is anyone else having issues with the connection to their note dropping in an out using a USBc - A 3.0 cable? I have tried several cables and at least two different PCs, and if I leave it connected, I will get the windows usb detached, and usb attached sounds, sometimes back and forth over and over again.
In some cases it does it constantly, but then I think it has settled down and do a large copy and it might drop during the copy.
So far it doesn't seem to be happening with an older USB2 cable using the micro to usbc adapter and I don't have the OEM cable right now to make sure it is not the aftermarket cables (two different cable manufacturers).
Just checking to see if maybe there is something I am missing before I reach out to Samsung.
Bob
Okay, the cable that came with the phone seems to work with no problems.
Has anyone had problems with USBc - USB A 3.0 cables? I find it odd that the problem was on two different manufacturers and multiple cables/computers. If quality is the issue, then how do I know what cables to buy? I sure as hell don't want to have to pay samsung prices for all my cables!
I've read somewhere here on XDA that the included cable with the Note 8 is actually USB 2.0. The one included with the Gear 360 is USB 3.1, so if you got the promotion for that you can try and see if that works.
After an hour on the phone, being asked the same questions over and over, going through 3 people plus the chat for support. Samsung tells me to use the USB 2.0 cable that came with the phone and that they don't support non Samsung cables! I posted on Their FB page and have received some encouraging replies. So hopefully they will either tell me what I am doing wrong or send me a new phone.
I would also make sure that the phone is not putting something to sleep that is causing that as well. I had this happen when I was transferring from pc to phone the first time. It wouldn't stay connected, would always drop. Problem went away after factory reset,but I transferred files before I did anything else the second time and had no troubles.
Sent from my Galaxy Note8 using XDA Labs
nuclearrage said:
I would also make sure that the phone is not putting something to sleep that is causing that as well. I had this happen when I was transferring from pc to phone the first time. It wouldn't stay connected, would always drop. Problem went away after factory reset,but I transferred files before I did anything else the second time and had no troubles.
Sent from my Galaxy Note8 using XDA Labs
Click to expand...
Click to collapse
Could there be something putting it to sleep on USB3 and not USB2? I have tested quite a bit and the only difference is 2.0 vs 3.0.
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
How many threads do you need to make?
ParrSt said:
Is anyone else having issues with the connection to their note dropping in an out using a USBc - A 3.0 cable?
Click to expand...
Click to collapse
No.
https://forum.xda-developers.com/galaxy-note-8/help/using-usb-c-to-3-0-3-1-cables-t3683599
i bought a few aukey usb 3.0 cables from Amazon, and use them effortless all the time with this phone..
Have you tried going into Device Manager > USB Root Hub(s) and disabling Power Management?
If you're performing a large copy, it's "possible" that the host (PC) "may" be dropping the connection.
As for the cables, I've used several brands without difficulties.
These work great: https://www.amazon.com/gp/product/B07213D35X/
ParrSt said:
Could there be something putting it to sleep on USB3 and not USB2? I have tested quite a bit and the only difference is 2.0 vs 3.0.
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
Click to expand...
Click to collapse
It was just a thought, the only time I had trouble was before the factory reset, and I did set up all the auto sleeping stuff to help with battery(turns out I didn't need to). I always have used the Anker branded USB 3.1 3ft cords for transfer from pc to phone. They seem to give the best speeds .I never really tried to troubleshoot,using different cords,problem just went away.
Sent from my Galaxy Note8 using XDA Labs
marctronixx said:
No.
https://forum.xda-developers.com/galaxy-note-8/help/using-usb-c-to-3-0-3-1-cables-t3683599
Click to expand...
Click to collapse
Two different, but related questions. First I asked if anyone was having problems. Very few replies. Next I was asking if anyone had success with 3.0/3.1, since Samsung is telling me they don't support any cable but their 2.0.
ParrSt said:
And samsung is sticking to ONLY samsung cables are supported. WHAT?!?!? They include a USB 2.0 cable and tell me THAT is what is supported on their 3.1 capable connection??? I am so close to just sending the damn thing back.
Click to expand...
Click to collapse
Samsung makes USB 3.1 cables. They were telling you to use those if you want USB 3. They would never, ever give tech support on random 3rd party accessories (especially with the glut of crappy Chinese ones), so asking them for help with other manufacturer's cables will be futile. They're not telling you to never use 3rd party cables, but that they can't possible troubleshoot every single random cable.
harveydent said:
Samsung makes USB 3.1 cables. They were telling you to use those if you want USB 3. They would never, ever give tech support on random 3rd party accessories (especially with the glut of crappy Chinese ones), so asking them for help with other manufacturer's cables will be futile. They're not telling you to never use 3rd party cables, but that they can't possible troubleshoot every single random cable.
Click to expand...
Click to collapse
No one has told me where to find a samsung 3.0/3.1 cable. They are telling me, and giving me part numbers ONLY to the 2.0 cable that came with the phone. I specifically mentioned that they are telling me that I am restricted to 2.0 and no one is telling me how to get 3.0/3.1 speeds. I can understand them not supporting 3rd party cables, but USB is a standard, and I am testing with several different cables. I have ordered some expensive, since samsung has not, depite my request, given me a link/part number for a Samsun 3.0/3.1 cable, to see make sure it is not the cable. Right now it looks like it is the phone.
My Note 8 started dropping and picking up connection to usb with the original charger. I plug it in to charge and it connects and reconnects once and then fast charging is turned off or dropped and it doesn't fast charge anymore. I replug It in to see if I get a chance for it to get fast charging. It goes to regular charging. I don't see any damage in the port and have used 2 of the same cables. I will keep monitoring this event. Ive never had this happen to me before with S8+ and Note 7. It sucks because it charges so slow when it's not fast charging and I compared charging durations with my S8+ and it's charging slightly faster than My Note 8. I need more time seeing what's up with this. Help is welcome. Thank you.
Related
Didn't know we had our own thread now.
Anyways so I've been trying to hook my active up to my monitor -- an ASUS VX238H -- and I finally got the correct MHL to HDMI adapter, but I still can't get it to work and I've tried three different HDMI cables. With this Sypder C Class cable and this Belkin cable I have the phone would detect being plugged up to the HDMI, but the monitor wouldn't recognize it, and with this off brand cable when I plug it in my monitor goes black (and it has two HDMI inputs with my computer plugged into HDMI1 and the phone plugged into HDMI2). Is there a specific cable I need or perhaps cables without a specific feature (such as Ethernet)?
This is not intended to be a sarcastic response, but did you enable "Screen Mirroring"?
dibeachdude said:
This is not intended to be a sarcastic response, but did you enable "Screen Mirroring"?
Click to expand...
Click to collapse
From what I read that was only needed for wireless connections and that HDMI connections didn't need that. Guess I'll give it a shot after work and see if that is the issue, but still I don't understand why the one cable would cause my monitor to go black despite me not having selected the HDMI2 input...
I have a cable left over from my Motorola Atrix 4G. I will give it a try tonight to see if I get any better results.
dibeachdude said:
This is not intended to be a sarcastic response, but did you enable "Screen Mirroring"?
Click to expand...
Click to collapse
Ok so I tried enabling Screen Mirroring but it told me to disconnect the HDMI cable first. Guess I'll just have to wait till I get paid again and get a different HDMI cable to try with (one without Ethernet) and see if I have better results.
I was reading an article from pcmag about screen mirroring (Google "How to Connect Your Samsung Galaxy S 4 to Your TV"). It said something about using a specific MHL to HDMI connector and then connecting a separate HDMI cable and a power cable. I'm not sure why you would need all of the extra cables, especially the power cable. I would think that the digital audio and video signals would be low enough power that it would use less power than the backlight. Maybe there is something specific about the pinout of the Samsung USB that requires that particular cable. If I get a chance to try my other cable tonight, I will post the results. Good luck.
dibeachdude said:
I was reading an article from pcmag about screen mirroring (Google "How to Connect Your Samsung Galaxy S 4 to Your TV"). It said something about using a specific MHL to HDMI connector and then connecting a separate HDMI cable and a power cable. I'm not sure why you would need all of the extra cables, especially the power cable. I would think that the digital audio and video signals would be low enough power that it would use less power than the backlight. Maybe there is something specific about the pinout of the Samsung USB that requires that particular cable. If I get a chance to try my other cable tonight, I will post the results. Good luck.
Click to expand...
Click to collapse
I had posted in the S4 QA section there are two different types of MHL-HDMI adapters.
A 5-pin variation for the older generation of phones like the S2 and the Infuse.
A 11-pin variation for the newer generation of phones like the S3 and S4.
The adapter does need some power to power it since it is an electronic device but not much. The rest of the power that's not used by the adapter is used to charge the phone.
I initially bought a 5-pin adapter because I didn't research enough before hand (it was a bit of an impulse buy) and so I didn't know there were two different types. I then bought an official Samsung MHL-HDMI 11-pin adpater which is what I've been using now.
I really think the issue is with the cables I'm trying to use so when I do get paid again I'm going to buy a HDMI cable with just the base A/V transfer and see if that works.
Please ignore what I said altogether. I assumed that I had a cable from my previous phone that would work for HDMI, but the cable that I have isn't even a USB connector. It has a completely different plug on it. I never used it on my last phone, and I didn't even remember the phone having two different plugs. Now, I am wanting to get the proper cable and try it. I have always thought that it would be cool to run XBMC on my phone.
Found this one: http://www.ebay.com/itm/Samsung-MHL-To-HDTV-Smart-Adapter-For-Samsung-Galaxy-S3-S-III-EPL-3FHUBEGSTA-/261233789076?pt=US_Cell_Phone_PDA_Cables_Adapters&hash=item3cd2bf4894
I will post my results when it comes in.
dibeachdude said:
Please ignore what I said altogether. I assumed that I had a cable from my previous phone that would work for HDMI, but the cable that I have isn't even a USB connector. The one that I have is an entirely different interface. I never used it on my last phone, and I didn't even remember the phone having two different plugs. Now, I am wanting to the proper cable and try it. I have always that the it would be cool to run XBMC on my phone.
Found this one: http://www.ebay.com/itm/Samsung-MHL-To-HDTV-Smart-Adapter-For-Samsung-Galaxy-S3-S-III-EPL-3FHUBEGSTA-/261233789076?pt=US_Cell_Phone_PDA_Cables_Adapters&hash=item3cd2bf4894
I will post my results when it comes in.
Click to expand...
Click to collapse
That's the one I have now.
My cable came in today, and it works perfectly. It is the original Samsung (EPL-3FHUBEGSTA) MHL to HDMI cable. I noticed that they raised the price on ebay by $5.00. They can still be found for around $11 or $12 though. All I did was plug mine in to the phone, the power cable, and HDMI, and then, I selected "Screen Mirroring" in settings. The problem may be with you monitor. I have seen some monitors that do not connect with certain HDMI devices. I think it has something to do with supporting 1080i vs 1080p. I've never been able to test the theory, but at work we have a large plasma TV that very few devices (almost none) will connect to. I have found a few other, usually smaller, monitors that seem to do the same thing. Good luck.
dibeachdude said:
My cable came in today, and it works perfectly. It is the original Samsung (EPL-3FHUBEGSTA) MHL to HDMI cable. I noticed that they raised the price on ebay by $5.00. They can still be found for around $11 or $12 though. All I did was plug mine in to the phone, the power cable, and HDMI, and then, I selected "Screen Mirroring" in settings. The problem may be with you monitor. I have seen some monitors that do not connect with certain HDMI devices. I think it has something to do with supporting 1080i vs 1080p. I've never been able to test the theory, but at work we have a large plasma TV that very few devices (almost none) will connect to. I have found a few other, usually smaller, monitors that seem to do the same thing. Good luck.
Click to expand...
Click to collapse
Are you using a HDMI cable with Ethernet or just an A/V HDMI cable? All the HDMI cables I have have Ethernet except maybe my 360 HDMI cable. I'm going to order this other cable online and try with that and if it doesn't work then I'm just going to assume my monitor is like what you said. Just a fyi it's supposed to support 1080p.
Ok just thought I'd provide an update. I got the Belkin A/V (no Ethernet) cable in today and it too didn't work so I'm just going to chalk it up to my monitor not supporting the MHL signal. I suppose I shouldn't be too surprised since it is a computer monitor after all.
Hello World,
I am close to giving up on my brand new Galaxy Tablet - and this after spending a lot(!) of money on the whole setup.
For some weird, bizarre reason Samsung seems to have decided not to allow the PM-900 tablet to charge and use the USB data port at the same time.
Try as I may (and having spend over $50 on all kinds of Y cables and USB hubs by now), I can only use the USB port only for data or for charging, but not both at the same time.
This makes it impossible to work over prolonger periods, as I find myself plugging & unplugging cables all the time (which I sure will do the port mechanics a lot of good along the way, too).
I found a neat trick involving cat'ing some file in /sys/devices/platform/sec-battery/power_supply/battery, but that won't work for me - even so I am rooted and on the latest Cyanogen Mod Kernel for this device.
From the way it looks, there is no pershoot driver for changing the charger settings included in the CM firmware that I flushed, and I can't find any PM900 specific pershoot firmware kernel for the PM-900 either.
W/o the ability to force USB charging on the tablet, I'll have to dump the whole thing, as I am desperately trying to set this up as my laptop replacement.
For the life of me I can't understand who came up with this brain damaged design, but I am using a high power charger which delivers 2A through the cable.
So its not the charger - which I also proofed by charging the unit w/o problems by just disconnecting all other devices (single cable connection).
From the way it looks, the tablet stops charging the moment the current drops even slightly below peak (meaning *any* other device is hooked up on the bus, too).
Those other devices consume very little current (USB microSD card reader, mouse adapter, etc), but its always only a "one way street" (charging or data use, but never both).
I need a solution to this, or this Samsung gets the boot - and this would be the last Samsung tablet I'll ever buy!
Any real help is appreciated.
Update:
I finally found out what's going on.
By switching around Y cables and USB adapters like there is no tomorrow (all bought and paid for with precious ca$h), I could finally narrow down what's happening.
THIS UNIT WILL NOT ACCEPT A CHARGE VIA AN(Y) OTG CABLE !
It'll accept a charge even from the most flimsiest of non-OTG cables, and from the cheapest of USB adapters (as long as its close to a 2A charge current), but stick anything OTG in between and its curtains.
This brain damaged design means that a tablet costing almost twice as much as a budget laptop can not be used for anything other than playing silly Games from the AppStore (now called PlayStore for just that reason?) and to post selfies on Facebook.
Anything even remotely approaching serious work, requiring to hook up peripherals like a USB mouse, keyboard, hard disk a.s.o. is utterly out of the question.
And no, Bluetooth is not always possible with such devices and WiFi setups force me give up my Internet connection.
This is just stupid, and I will now have to *seriously* rethink my entire "laptop-b-gone" approach.
I think Android tablets are just not ready for serious work, and maybe they'll never be much more than playtoys for kids and selfie aids for pimpel faced teenagers.
Off to eBay with this Samsung crap and back to Intel afterwards
Update #2:
By sheer accident I have found that there is ONE HW solution for this ridiculous limitation of "No charging via OTG ":
LAVA SimulCharge USB 1-port OTG Adapter for Samsung Galaxy Tab 4/S/PRO - Model TL-002
The problem is that gimmick may cost u a bundle, depending on where you buy it (at least here in the UK) and since they are the only ones making one, I doubt that's going to change.
WTF is up with that? This would be Samsungs job to offer us a(n affordable) solution like this!
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
Some of the specs for USB-C cables are less than 1m, depending on what the other connection/adapter is. I guess your PC & car outlets are different specs.
See
http://www.cypress.com/knowledge-ba...ngth-cables-usb-type-c-applications-kba204034
Or maybe your cable is not certified so may be more sensitive to outside interference eg from ignition system.
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
jonsat said:
Uhmmm... very interesting information. I'll try to borrow a "certified" cable. Since now, I tried with normal cables (4 different sizes and brand) to no avail (more than 1 m lenght).
Thanks!
Click to expand...
Click to collapse
Check what is the spec of your USB outlets on car and PC, are they different? Then cable may not make any difference to your result.
I'd think that if you have a will known brand cable it would be certified. The "full feature" cables have a chip inside that the device reads, it then sends data etc to that spec. I'm not really up to date with this stuff anymore.....
By the way, my new phone is a Oneplus 3T and I discovered that has many problems with AA in general. And (perhaps) even an USB-C port not completely complying to the standard.
Still, I will try other brands of cables in search of the good one.
Thanks again
Hi,
I had exactly the same issue as you but with the One Plus 3. Had a couple of aftermarket cables (USB - A to C). Sometimes, it connected for about 1-2 minutes but then i had to disconnect and reconnect the cable. Not fun when you are driving.
Also have an Opel (2017 Astra Sports Tourer K) with the Navi900. The only way i found out to solve this issue was to use the original, red cable that comes with the phone. Since i didn't want to lose the Dash charging or, everytime carry the cable with me, i bought a second cable (1,0m) from Oneplus store.
After i did that, i never had disconnections or problems recognizing the phone. 2 weeks driving with various amount of driving time and so far, zero issues.
Also helps if you are using any battery saving apps like greenify or droid optimizer, that you whitelist the android auto app from the auto closing ( i know there's a better name for it).
Hope it helps.
Thanks for your contribution, inccubbus. I think I read a post from you in Oneplus forum, perhaps.
Fact is that 1 mt cable to me is short, I was using 2 mt with my previous phone (LG with microusb port) and no problems at all! Perhaps I may try with the new 1,5 mt red cable from Oneplus store.
But all of this is just ridicolous. Adapters won't work... in example I tried a 20 cm microusb cable with adapter to usb-c and (guess what) no connection!? I start to think that Oneplus is the culprit.
No problem mate. Sorry to hear that you need a longer cable. Before I bought the OnePlus "official" cable, I bought a total of 4 cables from different brands and lengths. 50cm, 1m, 1,8m and 2m. Total of about 60€ to find out that I needed the one cable I already had.
This is borderline ridiculous. Never tried the original because... No fast charge in the car. Duh.
Hope that the official cable works for you. Fingers crossed!
I must add that, even with a short cable, connection drops every now and then with AA freezing.
Another known Oneplus 3T issue...
One thing that occurred to me: do you also have turned on the "automatically connect with Bluetooth" option? I did a test with that option on and the cable connected and, almost like clockwork, every 3-4 minutes I'd lose the connection. Turned that option off and everything came back to"normal".
Did some research and that option is only for cars that don't have a display/Android auto compatibility so the phone screen is the interface.
Sorry if I am writing something that all knew but, in the options doesn't say anything. I was under the impression that I could "cast" the phone to the display without needing the cable. Like Chromecast
@inccubbus, I noticed that issue... but nevertheless I have trouble of disconnections even without checking "automatically connect with BT". However, I have also a BT headset, and if that BT setting is enabled it will disconnects the headset too every few minutes. AA software is very rough.
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Not sure if this will be applicable to anyone else, but just in case. I started to get connection issues between my Nexus 6p and Pioneer stereo via the cable. Tried multiple cables, but all had the same issue to differing degrees. Then realised there was some lint in the phone USB c port, so cleaned it out with a tooth pick. That seems to have fixed it.
Sent from my Nexus 6P using XDA-Developers Legacy app
IronRoo said:
@jonsat @inccubbus
Just come across this browsing, interesting
https://www.gizmodo.com.au/2016/02/cheap-usb-c-cables-could-kill-your-phone-or-laptop/
Click to expand...
Click to collapse
Yes, very interesting although not directly related to topic. Thanks anyway.
Very interesting indeed. Even though the prices of the "aftermarket" cables I purchased were even more expensive than the OnePlus originals, I see what the article mean. Most people think they are just cables but, capacitance, impedance, amperage... All of these things usually are not "copied" from the original and can cause serious damage, since they need to be "universal" and suit different brands/models with different needs.
Thanks for sharing the article! I almost see the link with the issue discussed here.
Btw, I had one random disconnection on Sunday in the final 5 minutes of a 1 hour drive.
Disconnected the cable, reconnected it and, since then, 2 hours of driving with zero disconnections. I really can't find a pattern for these things.
jonsat said:
Hi to everyone. Sorry if I will not be brief, but this problem makes me going crazy.
My previous phone died prematurely, so I bought a shiny Oneplus 3T and I'm very satisfied with it. Problem is, that this new piece of technology has an USB-C connector instead of the good old microUSB one.
In my car (Opel) I put an USB extension cable from the Android Auto unit (Intellilink r4.0) to the inside of the center arm, and since now I used that cable to connect my previous phone to the unit. Cable is 1.8 m long (about 5 ft for English people) and worked very well.
Now there goes the trouble: to connect my new OnePlus, I bought a simple microUSB to C adapter... it works very well at home with my PC but... Android Auto unit doesn't recognize the phone.
It says "connect the USB cable". At the same time, phone is charging, so power is connected to it.
Ok, maybe there are inconsistencies with the USB converter, I thought.
So I purchased a USB A to C cable, 1.8 m long (just like my previous normal microUSB one).
No way. Unit insists to not recognize the connection!?
Now, to cut this long thing out... I tried any combination of things, extenders, adapters... the only way to make things work is to use max a 1 m (3,3 ft) long USB A to C cable. No longer than that. Neither with a short extension cable.
But with 1 m I can't reach the center arm! I need at least 1.2/1.4 m (4-4.5 ft) cable lenght.
So, this is it. Who can be the culprit? AA head unit? Or perhaps Oneplus 3T has a "weak" USB?
I wonder if anyone has experienced issues like this... and if there are workarounds. :fingers-crossed:
Click to expand...
Click to collapse
I don't have a OnePlus 3T, but my phone has a USB C connection (I have a ZTE ZMax Pro) and I haven't had any issues with the connections to AA (other than USB C is harder to plug in and unplug than before). I have a couple different USB C cables - one about 3-5 feet long, and the other about one foot - and both work fine. I'd guess your cables were the culprit. Hope this worked out for you!
EDIT: Oops, didn't read the replies so I see that my post was absolutely non-helpful. Sorry!
I have tested with several cables and multiple manufacturers and multiple computers and cannot get a USB3.0/3.1 cable to keep a connection with the PC. USB 2.0 works fine.
I called Samsung and they are telling me that they only support the cable that came with the phone, which is a 2.0 cable. So they don't even support the 3.1 standard they advertise. I am about to return the phone over this. I have not found anyone else having this problem, but I have also not heard that anyone is using USB3 successfully either.
Yes I have success
I transferred over 7gb of data from a pc to a Note8 (sandisk 400gb Sd card) using a choetech USB c 3.1 gen 2 superspeed cable. The pc has superspeed ports (Alienware Area 51). Did not have any issue the two times ive connected the note 8 to a pc.
I have a type C to 3.1 type A cable from Anker, but have only used it on 3.0 ports on my laptop and desktop, definitely works super fast (even flashing the firmware with Odin - only takes a few seconds for the full package). I ordered 2 different cables though, one was apparently charging-only and didn't even work to fast charge.
marctronixx said:
I transferred over 7gb of data from a pc to a Note8 (sandisk 400gb Sd card) using a choetech USB c 3.1 gen 2 superspeed cable. The pc has superspeed ports (Alienware Area 51). Did not have any issue the two times ive connected the note 8 to a pc.
Click to expand...
Click to collapse
same here using usb 3.0 cables with this phone, ZERO issues
Kalm_Traveler said:
I have a type C to 3.1 type A cable from Anker, but have only used it on 3.0 ports on my laptop and desktop, definitely works super fast (even flashing the firmware with Odin - only takes a few seconds for the full package). I ordered 2 different cables though, one was apparently charging-only and didn't even work to fast charge.
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I was planning to buy Anker Powerline Plus USB - C to USB A 3.0 cable. Isn't the cable good enough to fast charge the phone? Doesn't it charge as fast as the regular one (which came in the box) does? How much max current can be drawn using anker cable to charge note 8 and how much time does it takes to fully charge the device with anker cable compared to the original one?
Kindly provide these details, as I am confused whether to buy this cable or not.
TIA..
I have Trilink braided USB-C 3.1 cables that I bought on Amazon. They work perfect, super fast transfer speeds, and my phone charges the same as with the OEM cable that it comes with.
ParrSt said:
I have tested with several cables and multiple manufacturers and multiple computers and cannot get a USB3.0/3.1 cable to keep a connection with the PC. USB 2.0 works fine.
I called Samsung and they are telling me that they only support the cable that came with the phone, which is a 2.0 cable. So they don't even support the 3.1 standard they advertise. I am about to return the phone over this. I have not found anyone else having this problem, but I have also not heard that anyone is using USB3 successfully either.
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Does your PC actually support USB 3.0+ and are the ports setup correctly? Too many motherboard manufacturers poorly implemented USB 3.0 on their rushed motherboard, and Microsoft had to suffer the long end by providing poorly patched drivers because the boards never had the proper port insulations.
Jammol said:
Does your PC actually support USB 3.0+ and are the ports setup correctly? Too many motherboard manufacturers poorly implemented USB 3.0 on their rushed motherboard, and Microsoft had to suffer the long end by providing poorly patched drivers because the boards never had the proper port insulations.
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I will look into this but one is a brand new Dell Latitude and the USB 3 worked on my desktop with my S5.
Bob
I'm not sure if I can ask samsung for warranty, I just have this phone as a backup.
Any suggestions on how to fix the USB port so it picks up on the computer? at least it charges..
kcskcw said:
I'm not sure if I can ask samsung for warranty, I just have this phone as a backup.
Any suggestions on how to fix the USB port so it picks up on the computer? at least it charges..
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You may want to try different cables and different USB ports or try the same with other phones to see if those get picked up. It'll let you know if it's your cable that's faulty or your actual phone.
Tried all cables. It won't pick up at all.
At least it charges and Knox isn't tripped on this phone.