Some months ago I cracked my OnePlus 3T glass, but the screen and the touch were still working normally. No dead pixels and no touch problems. Yesterday I went to the cinema, put the phone into my pocket, then, when the movie ended, i got the phone out of my pocket and I noticed the screen wasn't turning on. The touch was still working, I even could open the dialer and listen to the sound feedback of the numpad. I tried many times to reboot my phone, without success. I searched for some solutions, but nothing worked for me. I even saw some people that had a similar problem, but they solved by wiping the cache through the Recovery Mode. When they get into the Recovery Mode the screen just turned on normaly and they could wipe the phone,but the same didn't happen to me. When i get into the recovery mode the screen still all black.
Should I considerer my screen is dead?
The biggest problem is I'm from Brazil. As OnePlus doesn't even exists in Brazil, I can't ask for repair with the brand. Only if i send the device back to the store i bought it, in China, or if I buy a new screen.
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I have lost my display on my Xperia phone.
The back light comes on -- but that is it -- NOTHING else.
Has anyone else experienced this and more importantly - fixed it ???
if so, what did you do
What have you tried to fix it? I'd say something like this goes in order;
1. Soft Reset (since you don't have a display, use the reset button next to the battery)
2. Hard Reset (hold both hard buttons while pushing the reset button with the stylus)
3. Call someone, either your carrier or SE.
I have the same issue.
About 2 weeks ago issue started.
Waking from sleep or turning on, backlight lights up, but screen is blank.
This is starting to happen more frequently. Sometimes it will work normally, but more and more it is just staying blank.
Also during normal use, screen will become "garbled." Random bits of the screen move around to other parts.
Even during these problems the phone is functioning normally, can even push the buttons on the touch screen even though they are not being displayed.
I have an x1i, hard-spl. Was previously flashed with TouchX 10.1. When issue started happening, I flashed with a newer itje WM6.5 ROM. Same problem.
Issue of screen being blank also happens when booting to the tri-colour screen.
Any ideas?
I had the same issue screen just refused to display. I sent it back to Sony E for repair. They repaired and returned within 7 days. On the repair bill they stated it was a loose connection.
Interesting, hopefully that's it.
Out of curiousity, what was the repair worth?
Just wondering how much i'm up for if that is the case and I send it back.
lonneclark said:
I have lost my display on my Xperia phone.
The back light comes on -- but that is it -- NOTHING else.
Has anyone else experienced this and more importantly - fixed it ???
if so, what did you do
Click to expand...
Click to collapse
Yeah.. I know this topic is pretty old, but I exactly have the same problem..
I have the Xperia X1 or about 1 year and a half now, everything was working fine until 2 days ago:
1. If someone calls me or I call them, they don't hear me, but I DO hear them
2. Screen responds, but remains blank (backlight only turns on)
3. Screen shows once in a while, but it pixelates.
I'm thinking of a hardware problem here, anyone knows more about this?
- Tried rebooting > no effect
- Tried soft reset > no effect
In most of all above problems it would be becouse of damaged lcd flex cable. It's not cost too much but you will have to disassemble phone and change it. http://cgi.ebay.co.uk/for-Sony-Eric...ries_MobilePhoneBatteries?hash=item563a472301
Hello
One night I was using the phone without doing anything special , some video watching . Phone went dark, tried to reboot. Blank Screen and the capacitive buttons flash. Left it to charge all night, in the morning it started but after I pressed the lock button blank screen but phone still working and receiving input.
Took the battery and SD card out left it for 30 seconds then started it again, Stuck at LG logo. Repeat , phone started ... Pressed lock button once then again to unlock , screen wouldn't start.
Used LG Mobile Update recovery tool to restore it ... Didn't solve problem. Sometimes it does not even start , just flashes buttons, other times it does without screen and last all works even the screen until first time goes dark , in the last two cases I can use LG On-Screen Phone without trouble, in doing so I installed a proximity sensor test app to see if it was causing my screen to not come back on , the sensor looked fine.
Facts:
1. Two day old Optimus Black p970, worked like a charm until stated problem
2. The app that checked proximity sensor showed the sensor to be free when my hand wasn't on it
3. The warranty laws in my country are idiotic so I would do or buy anything rather than send it so they can give me a new one in 3 months.
4. Tried another battery from another Optimus, fully charged nothing different.
5. Stock rom.
Do any of you fine people have some ideas on how to fix this? Thanks in advance
Hi there...
Sometime ago [1 year and a half or so~] I worked at a cell refurbishing facility [there were samsung, motorola and palm devices from sprint] and that problem you have was quite usual. Blank screen, still the phone is somehow usable like reciving calls...
There's this thing called "flex" which is the connector between board and display and that is what we fix, most of the time not even "fix it" just getting it in the right place...
This happen because of excesive use in those sliding or clamshell devices, in OB could be for overheating, you could try to fix it yourself or pay $20 usd [that's what it cost here]
Would that connector explain the fact that sometimes it doesn't start at all? hmm I am thinking now and I guess if it moves and somehow the phone feels it has not display connected it could fail to start... Anyhow thank you
actually yes, it could be only for the flex [some devices don't start at all when not having display or keyboard if there's any] but since our OB is not sliding nor clamshell type probably was overheating.
you say you have stock rom, well now I'm using CM7 but when I was at stock and after using the phone a few minutes it felt warm and some more minutes [like playing gunbros where you need to use both hands and a lot of movement] it was really hot and had to stop playing for a while.
what I'm trying to say is that because of overheating flex could have moved, but because of overheating too may have move something else, you couldn't belive the huge number of micro-things that reside in the board.
so if it's only the flex, it's an easy task to do, just unplug and plug again, but if it's something else it's quite hard to know just looking at it, you need to do some electric measures and stuff, the recomendation is to take it to a tech center or something
Hi. I Have same issue. Two times when i press power buton, butons flashing and screen still black. Phone not responding. I must remove baterry.
Sent from my LG-P970 using Tapatalk
Hi there, got the same problem too with my optimus black. Screen goes flickering, shut down don't do any good, and the phone temperature is kinda hot. But in my case it work after I clean some cache and data in the phone storage through LG OSP. After that, the phone temperature back to normal and the phone screen back to normal also. I believe that in my case the phone is overheated.
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
I guess I'm the only case of this happening?
Info
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
It can occur for lots of reasons
This can be only software lag instead of touch panel problem.
and even 3rd party app can freeze your phone like this.
anyway the possible solution and way to understand if it s software or hardware problem is to repair firmware by PC companion
:good:
Geeks Empire said:
It can occur for lots of reasons
This can be only software lag instead of touch panel problem.
and even 3rd party app can freeze your phone like this.
anyway the possible solution and way to understand if it s software or hardware problem is to repair firmware by PC companion
:good:
Click to expand...
Click to collapse
The reason I don't think its software related is because after the reboot my phone goes into the device encryption unlock menu right away. This menu theoretically should have little to no software loaded at this point, yet it still didn't response to touch. Now, I did recently downgrade from the latest UK ROM to the next available U.S. ROM. Not sure if that may have affected anything...
No more problems yet though...
ChiGGz said:
The reason I don't think its software related is because after the reboot my phone goes into the device encryption unlock menu right away. This menu theoretically should have little to no software loaded at this point, yet it still didn't response to touch. Now, I did recently downgrade from the latest UK ROM to the next available U.S. ROM. Not sure if that may have affected anything...
No more problems yet though...
Click to expand...
Click to collapse
Was the phone wet? Water can mess with the capacitive screen but shouldn't still be a factor after drying it with a rag. I'm assuming you realized this already, but doesn't hurt to double check.
Matt
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
Screen is not the issue… its the system
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
My Z3 do this too.. i dont know what to do
Same here. Happend 5 minutes ago and since no response from the phone -.-"
I hope it settles itself again.
Edit:
Now it works again. Strange behavior
I just returned my Z3c because of a touch screen malfunction. But in my case, it wasn't unresponsive, it just went nuts. It located taps at totally different spots from where I was touching, so typing, scrolling, etc. just was impossible. Luckily, this state only lasted for a couple of seconds up to a minute max, but occurred several times a day. Phone now exchanged for the "big" Z3 (due to arrive tomorrow), hope it hasn't the same issues.
I have found the reason my phone was unresponsive. I disabled some apps through adb, one of them seems to have caused the issue (dunno which though).
So I just restored the phone using the pc companion and since then no unresponsive touch screen.
Sent from my D5803 using XDA Free mobile app
Z3 Compact top half of touch screen not working
The top half of the screen of my Z3 Compact doesn't register any touches anymore. The bottom half is OK.
The phone wasn't dropped or anything. I did a repair with PC Companion and nothing, still the same....
Sigh!
hello, well the same thing is happened to me but my phon is z3 dual, this happened just before hour ago
Any solutions ..
I've just bought it about 2 weeks ago
I have the same problem, the touch is not responding and I can't use the phone since yesterday.
did reset by buttons and also by that yellow reset button and still nothing, it powers on but I am stuck when it asks me to enter the PIN code, because the touch is not working.
Anyone got a solution for that?
Which apps you have disabled on adb and say cause that issue?
Same trouble over here. Experimenting this unresponsive touch panel since today, several hours without working at all. I just blocked some boatware apps, but this should not affect touch panel, right?
Just restored the whole phone using official from Sony PC Companion software. It remains the same trouble with touch panel.
Today, in house, we put the phone under tap water just a blink. Do you think this could have damaged the device, though is water resistant? Do you know where are the humidity sensors, that could have change? Thank you for helping!
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
i have the same problem...it happened today,my alarm was ringing and i couldnt turn it off
i think that some water has gotten into the phone and my opinion is that water is the problem,i puted in some rice and tomorow morning i will se if there are any results,if it helps i will let you know
any updates guys?
the bottom half of the screen on my z3 stopped working, cant unlock coz cant type pin =[
any update guys??
i cant connect with pc companion due cant unlock my device..any helpful tips???
pls..need some help
Same damn problem
Any other solutions? Same problem here. Held it under a tap a bit last night, and since then its gone off unresponsive two different times.
Hello all, so recently I dropped my phone from a decent height, but it worked fine that night, and even the morning after, didn't even crack.
It started acting weird and going black when I would swipe down my notification menu, and I'd have to restart the phone each time, but if I got rid of those notifications it would work alright for a couple of minutes and go black. After restarting it a few times the Samsung logo didn't even show up anymore and the display hasn't come on since then, even in recovery mode. I can hear it booted up, and have even plugged it into a DeX dock to use it, and that works fine, even the touchscreen, just no display. I've flashed the latest software onto it using Odin, and still nothing.
So, my question here is: Could this possibly be a software issue? Or does it seem more like the display was damaged in some way or another, (or even possibly came disconnected from the motherboard?)
I appreciate you reading my post, and wish you all the best,
Briggs
Hi!
I'm here to figure out if someone can help me.
I was using my phone normally, I was trying to unlock it when the screen flashed like 3 times with a blue color similar to the color of the screen when you are trying to unlock the device, it happened like three times, then I rebooted the phone and the screen is black and unresponsive. I can tell that the phone is working in the background because I can feel the touchscreen working, it's also charging, ringing and I can even answer phone calls, it's also connected to my Wi-Fi network, the phone is not damaged and I haven't dropped it recently (a few times some days ago but nothing serious). I'm wondering, is the screen dead? or maybe something's loose on the inside?