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I've had this phone for about two weeks now (I bought it used). When I got the phone the battery lasted pretty much all day for about 4-5 days. Then I pretty much started having charging issues. When the phone would fully die it would lock up. Sometimes when the phone had 80% battery it would lock up and stay that way for about 30-60 seconds. It would then reboot possibly lock up on boot for another 30-60 seconds, then if it did come on the battery would have an explanation mark telling you it needed to be charged. Now sometimes when you go to charge the phone it would turn on but have a question mark inside of the battery instead of where the colors are while it's charging and off.
I tried to purchase a battery locally and replace it. This battery does the same thing. The phone will boot for a bit, charge, then shut off. When I go into fastboot mode it says 'battery low'. When I got the phone and started having problems it was still stock everything, no root. Now I am running Youngunn's HoloBlur performance edition and the battery I tried to replace it with is an EB40.
The questions I really have are this.
1- When a battery is bad does it cause the '?' mark
2- Does the EB40 have to be calibrated some how, or does the ROM just pretty much know what's up
I don't really want to drop another $50 into a battery if that doesn't the issue. However in my past experience and knowledge of electronics and phones it seems to be the battery.
Thanks in advance!
have you tried a battery calibration app
frog1982 said:
have you tried a battery calibration app
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I can't really get that far into the phone. After I get the phone booted it says low batt then goes through the power down process
Update: After reading a few threads on this site and others I've heard them all talking about using the OEM charger. I was using the USB brick I use for my Samsung tablet 5v 2a. I've just found a moto charger at my house which is 5v 550ma and the charging meter is now going up.
Thank you for searching guy.
Sent from my PACMAN MATRIX HD MAXX
You're welcome man!
I took the battery that I purchased back and ordered a new one off Amazon. I put my old battery back in the phone and left it alone. After the phone charged for two hours it said it was at 25%. I booted the phone up got about five mins of use out of it and it locked again and wouldn't turn back on. When the phone isnt on and just charging, does it use the ROM to display the battery charging meter?
Here's another update.. I got the new battery in and put it in the phone. I tried to power it up just to see if it had a charge and it displayed the unlocked bootloader logo and shut back off. I then tried to plug it into, still nothing. I eventually got the green light on the top to show up. At first it was blinking, then it went solid with a very small blink. After that, still nothing.
I have tried using a 5v 500ma, 5v 1a, and 5v 2a charger and still nothing. Does anyone have any ideas?
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
deeje00 said:
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
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I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Cued4 said:
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
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Click to collapse
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
audit13 said:
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
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Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Cued4 said:
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
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I have never used the original Moto USB charger. I usually use anything that was convenient and that includes my, laptop, desktop, HTC, LG, and Samsung USB chargers.
Same here. With any of my devices for that matter. Usually the phone can dumb it down or just not charge.
Sent from my GT-P6210 using xda app-developers app
And sometimes that's fine but If it won't charge first thing to try is the factory charger to rule that out.
Sent from my PACMAN MATRIX HD MAXX
After going up to the ATT store and getting them to try multiple adapters it still isn't working. I have noticed that when you plug it into the computer it recognizes the phone.. To what extent I have no idea (since I only plugged it in for a minute at the store). There are also times when you plug it in and the green light will be flashing, and other times the light will be solid.
Like I said this is straight puzzling. The phone worked fine for a few days with no issues. It seems like it got wet but there's no way it could have.
frog1982 said:
have you tried a battery calibration app
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Click to collapse
This is a hoax. Battery calibration is not real (Words from a google/android employee). All these apps do is maybe clean up the battery statistics so android builds new ones (which it does by itself in the long run anyways). This process has nothing to do with the actual battery/hardware.
That's all they're meant to do. Wipe the stats so it will get a correct reading.
Sent from my PACMAN MATRIX HD MAXX
Did you solved it?
I had the same issue ..couldnt fine a workaround uptill now
*facepalm
Solution:
1.Take out your battery.
2.See those contacts between the terminals? Yes, they're the battery sensors. If they're not in contact with the base plates on the phone board, do something about it. I don't know what, you decide.
3.get some naked wire and create your own screw washers, for the terminals. Screw them under the screw, between the battery board and base screw holes.
4.Tighten properly.
Done.
Now, try again till the charger accepts that your battery is existent.
You are welcome.
I'm getting 5 hrs sot with my nexus 6 almost every time I charge it, but the problem is that it takes almost 3hrs, the charging time was normal i.e. 1.25hrs when I bought the phone and it worked normally for almost 2 months but now for almost a month it's taking 3 hrs to charge, I use turbo charger and my data cable is the original one, if my battery is faulty how can I check it? I don't have any random reboots. My main question is how can I check if my battery is faulty, there's no bulging on the back side
Kennel issue? If you have USB fast charge on try to disable it and see if that works.
I'm running the stock rom, I've tried different custom roms but the issue remains
Yasharkhan said:
I'm running the stock rom, I've tried different custom roms but the issue remains
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Sounds more like a faulty turbo charger to me than a device fault. Based on your SOT and physical normalities, I'm definitely leaning towards the charger. Either contact the original place of purchase, or Motorola support and see if you can get a replacement. That way, you'll know for sure.
Yeah I'm from Pakistan and I bought the device from a local retailer, so no Google or Motorola, therefore can't return or exchange the device or charger, as I mentioned in the op, is there anyway I can check if the battery is faulty? In every battery app the battery health is good and in bootloader battery is ok, does every bootloader shows battery ok? Plus in Ampere my battery voltage never exceeds from 4v while charging and battery charge rate is normal
Yasharkhan said:
Yeah I'm from Pakistan and I bought the device from a local retailer, so no Google or Motorola, therefore can't return or exchange the device or charger, as I mentioned in the op, is there anyway I can check if the battery is faulty? In every battery app the battery health is good and in bootloader battery is ok, does every bootloader shows battery ok? Plus in Ampere my battery voltage never exceeds from 4v while charging and battery charge rate is normal
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If your battery was faulty, you'd most likely see rapid drain or early shutdowns. I still think your charger is at fault. Considering it's far cheaper to replace a charger, I'd start there first.
It's either the charger or the wire.
If the data pins in the charger don't have a good solder joint on them, fast charge doesn't work. The same goes for the wire. If either of the 2 wires for data inside your charge cable are frayed or broken, again, fast charge won't work.
I suggest starting with the wire. Grab a new one. Make sure it is a wire that can transfer data. There are charging wires that are only good for power that cannot transfer data.
graydiggy said:
It's either the charger or the wire.
If the data pins in the charger don't have a good solder joint on them, fast charge doesn't work. The same goes for the wire. If either of the 2 wires for data inside your charge cable are frayed or broken, again, fast charge won't work.
I suggest starting with the wire. Grab a new one. Make sure it is a wire that can transfer data. There are charging wires that are only good for power that cannot transfer data.
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Thanks alot for explaining it like that, if you don't mind can you inbox me your number, I'd like to Whatsapp you to get more knowledge about this, should I get my turbo charger repaired or what?
I don't give out personal information on XDA for my own safety. However, please feel free to PM me and I'd be happy to help.
Curious in any case wouldn't a Samsung 2amp charger be considered as fast as the rapid charger that comes with nexus? After all in all newer high-end charging docks isn't it the amp output that makes it charge faster?
I use my Samsung white 2 amp on all my phones what make a the nexus piece better? ?
Sent from my LGMS769 using XDA Free mobile app
I just got a Quick Charge 2.0 certified charger made by Tronsmart, the WC1Q. I plugged it into my phone but there seems to be no notification for fast, quick or turbo charging. Is this how this phone works because I tried it on someone's Note 5 and it did display Turbo charging when the adapter was plugged in.
The charger itself seems of average build quality and it has 'made in china' written on it. But since it did show up as a turbo charger on the Note 5 I want to figure out a way to be sure the charger is fine and that the Moto X 2014 just doesn't show any specific quick charge notification.
kevrin said:
I just got a Quick Charge 2.0 certified charger made by Tronsmart, the WC1Q. I plugged it into my phone but there seems to be no notification for fast, quick or turbo charging. Is this how this phone works because I tried it on someone's Note 5 and it did display Turbo charging when the adapter was plugged in.
The charger itself seems of average build quality and it has 'made in china' written on it. But since it did show up as a turbo charger on the Note 5 I want to figure out a way to be sure the charger is fine and that the Moto X 2014 just doesn't show any specific quick charge notification.
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Click to collapse
Well, I am using the same charger and it does shows the 'Turbo Power Connected' notification when plugged in my X 2014. I am on Stock Marshmallow on XT1096(running XT1095 rom).
hamzaalijoiyah said:
Well, I am using the same charger and it does shows the 'Turbo Power Connected' notification when plugged in my X 2014. I am on Stock Marshmallow on XT1096(running XT1095 rom).
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Thanks for your reply hamzaalijoiyah.
Interesting, I suppose this has something to do with Lollipop then? Since I'm on Stock 5.1. I have an XT1097 (Sprint).
Where did you get the charger from? Can you show me pictures of the box it came in and the actual charger. I want to see if mine is at least the real thing.
Btw, how 'fast' is it in real world terms? Do you use it much?
Sure I will just get back to you in a while with all details.
kevrin said:
Thanks for your reply hamzaalijoiyah.
Interesting, I suppose this has something to do with Lollipop then? Since I'm on Stock 5.1. I have an XT1097 (Sprint).
Where did you get the charger from? Can you show me pictures of the box it came in and the actual charger. I want to see if mine is at least the real thing.
Btw, how 'fast' is it in real world terms? Do you use it much?
Click to expand...
Click to collapse
I got it from a local Online merchandise, link here
Real world performance is great. Charges the phone pretty fast, though phone also tends to heat quite much. It came in a white Standard sized box, though I am afraid that I have lost the box. But here are some pictures of charger itself:
hamzaalijoiyah said:
I got it from a local Online merchandise, link here
Real world performance is great. Charges the phone pretty fast, though phone also tends to heat quite much. It came in a white Standard sized box, though I am afraid that I have lost the box. But here are some pictures of charger itself:
Click to expand...
Click to collapse
I got it from Allmytech as well. So that eliminates the charger being a fake. Got it in a white box as well. (I do doubt if this is a recertified product or first copy or something). In amy case, it must be Marshmallow that supports the quick charge notification unless anyone else can confirm this. Thanks once again for your help.
(I'm still working my way to a low battery so that I can try charging the phone and see how quick it charges even without the notification)
So my phone finally discharged down to 16% and I started charging it using the Tronsmart 1 Port Quick Charge 2.0 Adapter.
The phone charged to 100% completely in a total of 1 hour and 30 minutes. I used it a bit during charging but most of the time it was left on just sitting there with 3G and wifi disabled. As fast charging works it did turbo charge the first 60% really fast. In half an hour it was up at 61% and in 15 minutes it came up to about ~32%. I will try this again tomorrow morning when my battery should be drained, it seems like ever since I got the charger the battery life has gotten better
Hamzaalijoiyah let me know how fast your phone charges.
hamzaalijoiyah said:
I got it from a local Online merchandise, link here
Real world performance is great. Charges the phone pretty fast, though phone also tends to heat quite much. It came in a white Standard sized box, though I am afraid that I have lost the box. But here are some pictures of charger itself:
Click to expand...
Click to collapse
Btw, the phone did not heat up even slightly during charging.
kevrin said:
So my phone finally discharged down to 16% and I started charging it using the Tronsmart 1 Port Quick Charge 2.0 Adapter.
The phone charged to 100% completely in a total of 1 hour and 30 minutes. I used it a bit during charging but most of the time it was left on just sitting there with 3G and wifi disabled. As fast charging works it did turbo charge the first 60% really fast. In half an hour it was up at 61% and in 15 minutes it came up to about ~32%. I will try this again tomorrow morning when my battery should be drained, it seems like ever since I got the charger the battery life has gotten better
Hamzaalijoiyah let me know how fast your phone charges.
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Click to collapse
Mine charges in roughly the same time, though I never payed much attention to the charging time. But it does gets heated, though not alarming hot, but I can feel the difference.
I bought my XT1097 here in Brazil July 2015 and it came with Motorola Turbo Charger and I got a 2nd charger, the same in the question: Tronsmart QC2.0 from Aliexpress and it works as well. I'm at MM 6.0.
To be sure, try to download some apps that show the actual charging current, like AMPERE (link here).
As you may already know, when your battery is low, the QuickCharge puts a lot of juice really fast and it slowly reduces the speed when battery is getting full. Under 40% of battery is normal the ampere app to show about 2300mAh. It qualifies that QC2.0 is working fine!
That's it! I hope you have understood me... sorry about my english!
So I've been using the charger when I need a quick charge in the morning before I head out to work and its working great. Does heat up when it feels like it but again not 'alarmingly hot'. I checked the current using the Ampere app and it's pumping the correct amount i.e. ~2000ma. The charger checks out, it's working great. 60% battery in 30 mins as it should. And there is no "Quick Charge" notification on Lollipop for the XT1097.
Nice then!
It should be a Lollipop "Issue" cause in Marshmallow the TurboPower notification pops up right after you plug the cord!
So about 6 months ago I swapped the midframe and back on my N6 for the Moto X Pro ones. While I had the phone apart I replaced the battery. My original battery was still functioning fine but I figured since the phone's already torn down, why not replace it? My plan is to keep this phone until the 2016 Nexus is available. So I wanted to be sure that the phone would be problem-free until then.
I got the new battery off eBay from one of the many Chinese electronics retailers for around $15. It was sold as a Motorola OEM battery. When it arrived it looked identical to the original one out of my phone. Installed it, charged it up and went about my business. About 2 weeks later the phone e starts ****ting down suddenly. At first it would do it somewhere between 20%-30% on the battery meter. Then it progressed to shutting down at 50%-60%. Finally it would last only 10 minutes after taking it off the charger (at 100%) before shutting down suddenly. When it would do this, there wasn't the "shutting down" animation you would normally get from running out of juice. It would just go black.
So I deduced it was a junk battery and ordered another one. This time, I ordered one from a place here in the U.S. It was more expensive but not by much (around $30 I think). It arrives, I install it, works great for a month, then starts shutting down suddenly just like the eBay battery. It's at the "only lasts for 10 minutes off the charger" stage right now. So that's battery #2 that's suffered the same fate.
I have battery #3 on the way and it should arrive on Monday. Ordered from another U.S. retailer. Spoke to them on the phone and was assured that it's a brand new, OEM Motorola EZ30 battery. So we'll see how this one works.
At first I was sure I had just received a bum battery. But after the 2nd one had the exact same problem in such a short amount of time.e I can't help but wonder if it's something else causing the failure. 90% of the time I charge the phone via USB and the wall charger that came with the phone. The other 10% of the time it's charged via USB and my old GS4 wall charger. Would using a different charger cause battery failures? I had used the GS4 charger with the original battery that came with the phone and had no problems. Also, for a couple months, I had used a Cheotech 3-coil wireless charger. But I didn't like how long it took to charge so I quit using it. I used it for about 2 months on the original battery and the 2 weeks of the first replacement battery's short life. I haven't used it on the 2nd replacement battery at all as I was trying to see if that may have been the cause of the 1st failure. Can using a different charger damage the battery in such a short period of time?
Is there anything else I can look for before putting in battery #3? Like I said I'm hoping to keep checking this thing alive and kicking until this fall when the new Nexus is released.
Thanks.
Sent from my Nexus 6 using Tapatalk
buzzwyzr said:
So about 6 months ago I swapped the midframe and back on my N6 for the Moto X Pro ones. While I had the phone apart I replaced the battery. My original battery was still functioning fine but I figured since the phone's already torn down, why not replace it? My plan is to keep this phone until the 2016 Nexus is available. So I wanted to be sure that the phone would be problem-free until then.
I got the new battery off eBay from one of the many Chinese electronics retailers for around $15. It was sold as a Motorola OEM battery. When it arrived it looked identical to the original one out of my phone. Installed it, charged it up and went about my business. About 2 weeks later the phone e starts ****ting down suddenly. At first it would do it somewhere between 20%-30% on the battery meter. Then it progressed to shutting down at 50%-60%. Finally it would last only 10 minutes after taking it off the charger (at 100%) before shutting down suddenly. When it would do this, there wasn't the "shutting down" animation you would normally get from running out of juice. It would just go black.
So I deduced it was a junk battery and ordered another one. This time, I ordered one from a place here in the U.S. It was more expensive but not by much (around $30 I think). It arrives, I install it, works great for a month, then starts shutting down suddenly just like the eBay battery. It's at the "only lasts for 10 minutes off the charger" stage right now. So that's battery #2 that's suffered the same fate.
I have battery #3 on the way and it should arrive on Monday. Ordered from another U.S. retailer. Spoke to them on the phone and was assured that it's a brand new, OEM Motorola EZ30 battery. So we'll see how this one works.
At first I was sure I had just received a bum battery. But after the 2nd one had the exact same problem in such a short amount of time.e I can't help but wonder if it's something else causing the failure. 90% of the time I charge the phone via USB and the wall charger that came with the phone. The other 10% of the time it's charged via USB and my old GS4 wall charger. Would using a different charger cause battery failures? I had used the GS4 charger with the original battery that came with the phone and had no problems. Also, for a couple months, I had used a Cheotech 3-coil wireless charger. But I didn't like how long it took to charge so I quit using it. I used it for about 2 months on the original battery and the 2 weeks of the first replacement battery's short life. I haven't used it on the 2nd replacement battery at all as I was trying to see if that may have been the cause of the 1st failure. Can using a different charger damage the battery in such a short period of time?
Is there anything else I can look for before putting in battery #3? Like I said I'm hoping to keep checking this thing alive and kicking until this fall when the new Nexus is released.
Thanks.
Sent from my Nexus 6 using Tapatalk
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Click to collapse
Your batteries (#1 and #2) were not damaged by your usage pattern. They were bad quality period. And now you are paranoid about that. Those two batteries being bad does not surprise me at all because the inherent longevity of a battery is closely related to how well controlled the manufacturing process is, and we know how well that process is controlled for Chinese cheap batteries.
Modern batteries and chargers are built in a way that make them relatively immune to user abuse. Your battery lives for a certain number of charges and discharges. For a good battery from a reputable manufacturer that is around 500 to 1500 times. There is also a second order effect that if you recharge the battery before it completely dies it lives marginally longer. That is about it. The stuff you mentioned didn't cause your batteries to die. The poor manufacturing condition in a sweat shop in China did.
I think you also shouldn't use turbo charger with these batteries.
akholicc said:
I think you also shouldn't use turbo charger with these batteries.
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Click to collapse
The battery's microprocessor regulates the charge and is designed to prevent damage to the battery. Thus this statement is ridiculous. Especially since all turbo charge does is allow more energy to be transferred to the battery in a given unit of time than with a standard charge.
Strephon Alkhalikoi said:
The battery's microprocessor regulates the charge and is designed to prevent damage to the battery. Thus this statement is ridiculous. Especially since all turbo charge does is allow more energy to be transferred to the battery in a given unit of time than with a standard charge.
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Click to collapse
okay. Its my bad then. But i always notice that my phone heats up more when i use turbo charger. And heat is never good for these batteries.
The amount of heat generated on charging does not significantly impact battery life when compared to something like doing a deep discharge. I wouldn't worry too much about the heat. The battery can handle it.
Strephon Alkhalikoi said:
The amount of heat generated on charging does not significantly impact battery life when compared to something like doing a deep discharge. I wouldn't worry too much about the heat. The battery can handle it.
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Click to collapse
I see thanks for clearing things up. I saw those videos and images of nexus 6 with all those popped batteries and back covers. I have been afraid of its heating up since then. So i can use it without worrying about its battery and back cover?
I've had my Nexus 6 since the beginning of the year and have had no problems with it whatsoever. While there is no guarantee you won't encounter a problem, if your Nexus is relatively recent like mine you shouldn't have any issues.
Hi,
So I've been using the Moto G for over a year now, and the attery is starting to give less and less usage per charge. Naturally, this demands faster charging speeds. I've read online that the Moto G3's in-box charger is very slow (now, no plug came with my Moto G3, just a USB cable). I've always used the plug from the Vodafone Smart Ultra 6 (my previous phone), which is very good, but I'm wondering if my in-box cable is slowing down the charge coming to my phone, as the phone can take up to 2A from my power bank, but I believe only 1A from the cable.
Is this the problem?
Thanks.
I'd say the lead, if not faulty, makes no difference to the charge rate. But it's easy enough to use another and compare charge times.
If your G is still working fine in all aspects you may think of buying a new battery. If you do, make sure it's genuine OEM, there's tons of cheap crap that you should steer clear of.
I use different usb cables in different rooms to charge my Moto G 2015 Osprey and best charging speed is with the usb cable that came with mobile.. You need to try a different charger plug . also make sure cablke is not bent or broken or demaged.
If Battery is starting to give less and less usage per charge then it is not a charger issue it is a bettery issue. You need to calliberate your battery. Let battery go down to 1% and then fully charge without any interuption . This make improve it slightly .