[Q] When phone is off charging battery has question mark - Motorola Atrix HD

I've had this phone for about two weeks now (I bought it used). When I got the phone the battery lasted pretty much all day for about 4-5 days. Then I pretty much started having charging issues. When the phone would fully die it would lock up. Sometimes when the phone had 80% battery it would lock up and stay that way for about 30-60 seconds. It would then reboot possibly lock up on boot for another 30-60 seconds, then if it did come on the battery would have an explanation mark telling you it needed to be charged. Now sometimes when you go to charge the phone it would turn on but have a question mark inside of the battery instead of where the colors are while it's charging and off.
I tried to purchase a battery locally and replace it. This battery does the same thing. The phone will boot for a bit, charge, then shut off. When I go into fastboot mode it says 'battery low'. When I got the phone and started having problems it was still stock everything, no root. Now I am running Youngunn's HoloBlur performance edition and the battery I tried to replace it with is an EB40.
The questions I really have are this.
1- When a battery is bad does it cause the '?' mark
2- Does the EB40 have to be calibrated some how, or does the ROM just pretty much know what's up
I don't really want to drop another $50 into a battery if that doesn't the issue. However in my past experience and knowledge of electronics and phones it seems to be the battery.
Thanks in advance!

have you tried a battery calibration app

frog1982 said:
have you tried a battery calibration app
Click to expand...
Click to collapse
I can't really get that far into the phone. After I get the phone booted it says low batt then goes through the power down process

Update: After reading a few threads on this site and others I've heard them all talking about using the OEM charger. I was using the USB brick I use for my Samsung tablet 5v 2a. I've just found a moto charger at my house which is 5v 550ma and the charging meter is now going up.

Thank you for searching guy.
Sent from my PACMAN MATRIX HD MAXX

You're welcome man!
I took the battery that I purchased back and ordered a new one off Amazon. I put my old battery back in the phone and left it alone. After the phone charged for two hours it said it was at 25%. I booted the phone up got about five mins of use out of it and it locked again and wouldn't turn back on. When the phone isnt on and just charging, does it use the ROM to display the battery charging meter?

Here's another update.. I got the new battery in and put it in the phone. I tried to power it up just to see if it had a charge and it displayed the unlocked bootloader logo and shut back off. I then tried to plug it into, still nothing. I eventually got the green light on the top to show up. At first it was blinking, then it went solid with a very small blink. After that, still nothing.
I have tried using a 5v 500ma, 5v 1a, and 5v 2a charger and still nothing. Does anyone have any ideas?

You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX

deeje00 said:
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?

Cued4 said:
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Click to expand...
Click to collapse
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.

audit13 said:
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
Click to expand...
Click to collapse
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app

Cued4 said:
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Click to expand...
Click to collapse
I have never used the original Moto USB charger. I usually use anything that was convenient and that includes my, laptop, desktop, HTC, LG, and Samsung USB chargers.

Same here. With any of my devices for that matter. Usually the phone can dumb it down or just not charge.
Sent from my GT-P6210 using xda app-developers app

And sometimes that's fine but If it won't charge first thing to try is the factory charger to rule that out.
Sent from my PACMAN MATRIX HD MAXX

After going up to the ATT store and getting them to try multiple adapters it still isn't working. I have noticed that when you plug it into the computer it recognizes the phone.. To what extent I have no idea (since I only plugged it in for a minute at the store). There are also times when you plug it in and the green light will be flashing, and other times the light will be solid.
Like I said this is straight puzzling. The phone worked fine for a few days with no issues. It seems like it got wet but there's no way it could have.

frog1982 said:
have you tried a battery calibration app
Click to expand...
Click to collapse
This is a hoax. Battery calibration is not real (Words from a google/android employee). All these apps do is maybe clean up the battery statistics so android builds new ones (which it does by itself in the long run anyways). This process has nothing to do with the actual battery/hardware.

That's all they're meant to do. Wipe the stats so it will get a correct reading.
Sent from my PACMAN MATRIX HD MAXX

Did you solved it?

I had the same issue ..couldnt fine a workaround uptill now

*facepalm
Solution:
1.Take out your battery.
2.See those contacts between the terminals? Yes, they're the battery sensors. If they're not in contact with the base plates on the phone board, do something about it. I don't know what, you decide.
3.get some naked wire and create your own screw washers, for the terminals. Screw them under the screw, between the battery board and base screw holes.
4.Tighten properly.
Done.
Now, try again till the charger accepts that your battery is existent.
You are welcome.

Related

Battery too low to power on

I have a nook color 1.1 autonootered with I think autonooter 3.0. I left it sleeping for a few days. I know get a message telling me that the battery is too low to power on. Please wait 15 minutes and try again.
Well its been plugged in for over 2 hours now using the wall charger and I'm still getting this message. I tried searching for this issue but I didn't find anything usefull. (I haven't mastered getting a relevant search using the xda app)
Any help in fixing this is greatly appreciated. Thanks
Sent from my SPH-D700 using XDA App
Are you using the charger that came with the Nook? If so did the nook led on the cord light up?
I am having battery problems aswell. I have read several other posts about people having battery issues. When i plug my nook in it charges,however when the screen turns off it stops charging it. The only way for me to charge it is to keep my screen on always... devs could you all confirm it is a software issue?
Sent from my NookColor
rtrip said:
Are you using the charger that came with the Nook? If so did the nook led on the cord light up?
Click to expand...
Click to collapse
I'm at work currently all I have on me is my phone charger. I will have to try the charger it came with when I get home. I honestly just wish the screen would stay black. It seems kinda counter productive that the screen is on nonstop telling me the battery is to low. Lol. I really hope it isn't bricked.
Has anyone heard of bricking these in this way?
Sent from my SPH-D700 using XDA App
cheapfx said:
I'm at work currently all I have on me is my phone charger. I will have to try the charger it came with when I get home. I honestly just wish the screen would stay black. It seems kinda counter productive that the screen is on nonstop telling me the battery is to low. Lol. I really hope it isn't bricked.
Has anyone heard of bricking these in this way?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
The Nook charger is the only one that charged mine. I tried a kindle charger and and my phone charger and they didn't work.
Thanks for the info. Even though I'm not happy about having to have another charger laying around I really hope this is the problem. I will post back when I can get it plugged into the correct charger to let ya know if it worked.
Sent from my SPH-D700 using XDA App
I plugged it into the computer using a usb cable. That did the trick! Booted up after about 5 minutes. Blahhh looks like I am going to have to buy a batman utility belt for all these chargers and cords I'm going to have to have.
Sent from my SPH-D700 using XDA App
cheapfx said:
I'm at work currently all I have on me is my phone charger. I will have to try the charger it came with when I get home. I honestly just wish the screen would stay black. It seems kinda counter productive that the screen is on nonstop telling me the battery is to low. Lol. I really hope it isn't bricked.
Has anyone heard of bricking these in this way?
Click to expand...
Click to collapse
WHAT? Just use the Nook Charger and cable, PERIOD. Anything else will only charge at .5A vs the 1.9A the NC charger puts out.
This is why it took a long time... It may charge 5%/hr on a .5A connection where it charges at 25%/hr or so on the NC charger.
I'm having the same issue. I plugged it into my note 2 charger which is 2.0A 5V charger... Been 30 minutes and nothing...
1chris89 said:
I'm having the same issue. I plugged it into my note 2 charger which is 2.0A 5V charger... Been 30 minutes and nothing...
Click to expand...
Click to collapse
Even though you are using a different 2 amp charging block, it will not charge fast without the BN Nook cable. It has an extended micro USB connector with additional power pins to deliver the full 2 amps to charge the NC. Non Nook cables will only charge at 0.5 amps max.

Dead Bionic...Not thrilled to be the first..

Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan
arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.
I thought that the Bionic would light up in the dock with the battery removed?
alan
arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.
Try fastboot. Rsd lite. Fxz file
Sent from my ADR6400L using xda premium
With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.
I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?
If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.
You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.
Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk
Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium
Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
Sent from my DROID BIONIC using xda premium
Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.

Extreme battery drain

Hey guys,
I connected my phone to my PC over night for charging as always but when I got up and took my phone it only had 4% battery! It's like the battery just wiped itself from a moment to the other. And now when I try to charge it again the light shows it charges but when I turn on my phone after 30min the battery didn't charge at all... Did anyone experience this before? Do I have to buy a new battery?
Sounds like your battery is shot. So you may need a different battery.
Try different cables etc but if that doesn't work you need a New battery.
Sent from my HTC Incredible S using xda premium
vizzy said:
Sounds like your battery is shot. So you may need a different battery.
Try different cables etc but if that doesn't work you need a New battery.
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
Tried a few cables. Weird thing though: In recovery it says 32% and when I boot it up now it says 9% but doesn't really change. Seems like the battery is screwed up... Could it be that the Desire HD has got the exact same battery? Because if it's so I could try with the battery from my dad's DHD...
EDIT: Ok, it's not the same This is gonna be expensive...
EDIT2: So I got my new battery but the phone still drains too fast imo and I can't really charge the battery to 100%... Is sth wrong with the USB-port??
WILLI120 said:
Hey guys,
I connected my phone to my PC over night for charging as always but when I got up and took my phone it only had 4% battery! It's like the battery just wiped itself from a moment to the other. And now when I try to charge it again the light shows it charges but when I turn on my phone after 30min the battery didn't charge at all... Did anyone experience this before? Do I have to buy a new battery?
Click to expand...
Click to collapse
This might help.
Let your battery drain completely and let your cell get switched off.
And then in switched off state, charge your phone completely.
Switch it on...Use your cell as you do it regularly.
Repeat this procedure 3-4 times.
You will be surely benefitted.
did you try plugging into the wall? different USB port?
I had similar issue awhile back that it didn't want to charge with USB but with the AC adapter it worked fine. Also noticed it wouldn't work with USB at all I sent it in for repair and it was apparently USB port broken. Then I had to send it in again because when they fixed usb they broke mainboard
p.s omg I hate captcha tried posting this 10 times ...
Looks like I forgot to post So here is what happened: I got a new battery but even that I couldn't charge with USB. Than I pulled out my AC adapter and it works fine now. Looks like my USB Port is shot but since it still works and just won't charge my phone, I'll ignore that. But my old battery was surely shot because I couldn't even charge it with AC adapter...
Sorry if this seems a little late. It could be the roms fault you are getting strange readings. When I use ice cold and reboot my phone, the battery percentage reading changes like crazy. Sometimes the reboot makes the reading go up, and sometimes down.
USB port breaking is a common fault on inc s, though, so it could be that also, as you have said.
I tried ar least 5 different ROMs so I'm pretty sure that's not it That was also the first thing that came into my mind;D
Have u checked the charger plug cos if its that stupid black charger that comes with the phone they can play up my old one does this and I have to twist it slightly for the pins to touch try a apple charger or another USB charger
Sent from my HTC Incredible S using xda premium
sharkman3d said:
Have u checked the charger plug cos if its that stupid black charger that comes with the phone they can play up my old one does this and I have to twist it slightly for the pins to touch try a apple charger or another USB charger
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
Tried enough cables and stuff to know my position and my old htc cable already screwed up a long time ago
Sent from my Incredible S using xda app-developers app

Battery died, wont turn back on

So my battery died yesterday and I plugged the phone into the wall to let it charge overnight. I wake up this morning and it wont turn on. LED is green but that's it. Any suggestions?
Use the charger that it came with only. This has happened to me a few times and i feeds it's a high amp charger cuz all others will show the green light and not charge, but the one from the box allows it to get to the M logo. hope it helps
Sent from my MB886 using Tapatalk 2
DISTRAUGHTKLOWNZ said:
Use the charger that it came with only. This has happened to me a few times and i feeds it's a high amp charger cuz all others will show the green light and not charge, but the one from the box allows it to get to the M logo. hope it helps
Click to expand...
Click to collapse
same thing happened to me, use the OEM charger.
Thanks guys, it also seems I has to plug it directly into the AC outlet, I have a 3-outlet surge protector that I usually have it plugged into and I got nowhere there, but it's on and at the charging screen now.
I would try doing a hard reset with it plugged in.
Just hold the power and vol up and vol down all together
Clearly he got it working man.
Sent from my MB886
deeje00 said:
Clearly he got it working man.
Sent from my MB886
Click to expand...
Click to collapse
Clearly he did but what if someone else has a similar issue buddy
Well your solution won't work if it is dead.
Sent from my MB886
Fixed
Just need a factory cable to flash it back to stock then let it charge and reflash whatever rom you want.
Once again.. Way late man. The hell.
Sent from my PACMAN MATRIX HD MAXX
it's 2014 already

[Q] Need Atrix HD or Droid Razr maxx battery

Hi,
I need droid razr maxx or atrix HD's battery for my Atrix HD.
My Atrix HD's battery died completely and now it not charging at all.
I checked with a electronics expert and he suggested to replace the battery.
If you have a spare battery from bricked phone then please share with me.
Or if possible if you can share it for few days on account of buying it if damaged.
Earlier tryouts,
My Atrix HD, doesn't boot at all on battery. But when connected to wall charger it shows green led then red Moto logo and then instead of showing the charging logo it reboots directly. And again goed to green led, red moto logo. This keeps happening and doesn't charge the battery at all.
Check with meters, that the battery doesn't contain any charge.
I initially though its soft bricked, so with help of other forums and fastboot menu, I reflashed all stock images. But still it not charging and going in boot loop.
Please help me if you have a spare battery.
Do the factory cable mod and charge it directly. You'll know then
Sent from my Atrix HD using Tapatalk 4 Beta
I guess its completely died
Youngunn2008 said:
Do the factory cable mod and charge it directly. You'll know then
Sent from my Atrix HD using Tapatalk 4 Beta
Click to expand...
Click to collapse
I checked the battery with meter for voltage. And it shows no voltage at all. Earlier it used to, but now no voltage at all.
Will it still charge such completely dead battery.
I will give it a try to create factory cable and try charging it.
A battery can be completely discharged. I'd try charging it with that cable and find out.
Sent from my Atrix HD using Tapatalk 4 Beta
At 0V the battery is definitely damaged. Typically 0% to 100% SOC corresponds to certain open circuit voltages (OCV) like 2.5V and 3.7V (I picked arbitrary numbers, they vary based on chemistry).
Kinda both lol
both atrix hd is more economical & have same specs & the razor hd maxx battery is a beast i would get atrix hd with razr hd battery
Perhaps you can find a extra charger (the one that you plug your battery directly in it) and try to charge the battery before putting it into the phone. Sometimes the battery shows a 'fake' death if you don't charge in for a long time.
If it can't help, go to ebay, you will find a lot of battery there.
The battery isn't removal? How are you going to stick it in a charger?
Sent from my PACMAN MATRIX HD MAXX
Remove the battery first, there are like tons of video shows how to disemble the phone on youtube.
Once again it's not a regular battery man. You can't just put it in a charger.
Sent from my PACMAN MATRIX HD MAXX
Battery
Batteries don't just die-care and maintenance
A. Try charging the phone for 2-3 hours
B. Buy a new battery
deeje00 said:
Once again it's not a regular battery man. You can't just put it in a charger.
Correct-once opened you'll see that there are two circular terminals to connect the tiny battery leads to-replacing battery is easy. With the EB40 battery you will have to cut the frame...
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
diamond12 said:
At 0V the battery is definitely damaged. Typically 0% to 100% SOC corresponds to certain open circuit voltages (OCV) like 2.5V and 3.7V (I picked arbitrary numbers, they vary based on chemistry).
Click to expand...
Click to collapse
This is correct. Cut-off voltages vary for the type of battery being used such as NiMH, Alkaline, Li-Po, Li-ion etc
And the battery itself would rarely go to a 0V state. That is because the phone automatically powers off at a point where the battery would still appear to have stored voltage, but below powering threshold.
rahuldg said:
Hi,
I need droid razr maxx or atrix HD's battery for my Atrix HD.
My Atrix HD's battery died completely and now it not charging at all.
I checked with a electronics expert and he suggested to replace the battery.
If you have a spare battery from bricked phone then please share with me.
Or if possible if you can share it for few days on account of buying it if damaged.
Earlier tryouts,
My Atrix HD, doesn't boot at all on battery. But when connected to wall charger it shows green led then red Moto logo and then instead of showing the charging logo it reboots directly. And again goed to green led, red moto logo. This keeps happening and doesn't charge the battery at all.
Check with meters, that the battery doesn't contain any charge.
I initially though its soft bricked, so with help of other forums and fastboot menu, I reflashed all stock images. But still it not charging and going in boot loop.
Please help me if you have a spare battery.
Click to expand...
Click to collapse
Make sure you are using a calibrated multimeter and measure the voltage again. Does the battery appear swollen?
Also (im not sure on this), the phone should power on regardless of the battery state when connected to AC power. There is always a surplus power from wall socket which is why we can play graphic intensive games when connected to the socket and still have the battery charge up.
Seeing the state of your phone as youve mentioned, i'd suggest making sure its booting properly first. otherwise the charging circuitry might not be working. try something mundane first such as using a different micro usb charger.
cell phone batteries rarely die before youve upgraded the phone itself

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