Dead Bionic...Not thrilled to be the first.. - Motorola Droid Bionic

Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan

arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.

I thought that the Bionic would light up in the dock with the battery removed?
alan

arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.

Try fastboot. Rsd lite. Fxz file
Sent from my ADR6400L using xda premium

With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App

its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port

jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.

I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?

If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.

You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.

Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk

Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium

Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
Sent from my DROID BIONIC using xda premium

Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.

Related

Am I in trouble? :s

My phone is refusing to charge, I have no clue what got into it. I had to fiddle and press extremely tightly and I figured I'd take it to AT&T today as this happened last night.
Well I woke up this morning and it was dead, it does not want to receive any charge at all. I did back up my contacts and texts, but I don't see the folders I had Dropboxed last night.
I have a rooted and ROMed phone, will this matter to AT&T? I just need them fix the port. I want to go back to stock but it's completely dead now.
I'd suggest to just give them a call so they send you a new one. If you manage to power it on or boost it on, then do so but bringing it to AT&T could be a problem. The custom ROM itself isn't so bad but rooting voids your waranty.
If you call their technician, they'll tell you to try a couple things and if it doesn't work, they usually send you a new one as long as you are under waranty.
Two things to try:
1. Plug it in to a rear USB port on your pc.
2. Try another micro usb cable.
You probably already tried these 2 steps and if you have I apoligize for not offering much assistance.
I have yes, I have 3 different cables and it's the same. I've tried other ports, I tried the wall charger. I had some luck last night in my car as I kept it tight inside the middle console, but nothing this morning.
I guess I'll call instead then. If they send me one I can at least charge the battery and fix it, ship it back? Thank you!
EDIT: I'm SOL
The AT&T Chat support woman directed me to a specific location where they will check if it's my battery or the phone. If I could just get one charge on it I could fix it!
Why not buy a battery and charger. Or use a buds phone battery?
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I'm not sure I know anyone else with a Captivate...but I'll have to look into the battery charger. Thanks for the suggestion.
This happened to me with a replacement captivate. I got it rooted and rom'd and then the port went dead. So I had to charge with my first one, and then wirelessly transfer the files to flash back. I had taken it to the warranty center, and it was running a custom stock rom, with super user and all that but they didn't notice
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Fyi. If you didn't know. The batterbattery n a vibrant would work too.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Did you try and pull the battery out and re-seat it after about 10 minutes of not being in the phone?
Also if you call them you will want to make sure when you send the phone back, that you un root it. A friend just got a bill for his referbed captivate and it wasn't cheap!
I had this same thing happen to me (useing a rooted stock rom). Thankfully I had a second battery to use for a while. After a while I decided to try the dead battery, it took a few hours for the battery symbol to show and another 16 hours to get to a full charge. Try that... it might just be that the battery is just so dead it takes a while. Also if that is the case make sure get rid of the batterystats.bin file and you should be good to go. Worse comes to worse if you go to the at&t mobile device center just have them give you a new battery and it should be fine... good luck
Let me know how it goes
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

Official Charger Broken - Bring Dead Nook Back to Life?

Hey guys, I got an email on my nook the other day, and when I picked it up, I didn't realize I still had it plugged into the charger, so I accidentally yanked it and broke the B&N micro SD cable.
I'm running phiremod, so normally this isn't a problem since I can slow-charge from my PC or car adapter.
The only problem is, charging like this only works once you've loaded the CM kernel. If you try to charge from a dead battery, you can't do that!
Right now, my nook color is dead. I can plug it in and I get the "not enough power to turn on, please wait 15 minutes and try again" message.
My question is, is there any way to charge this sucker (from death) without shelling out another $25 for the charger (and all I need is the cable, but they are almost just as much).
I have it plugged into my PC currently, and it has been plugged in for about an hour, but it still won't power on. If I leave it plugged into the B&N charger with a regular microUSB cable (even all night) it won't charge a drop.
Any suggestions?
Edit:
FWIW, my nook DID turn on after about an hour - an hour and a half of charging with 11% battery and continues to charge via the PC with a regular microUSB cable. It takes a while, but it will charge
Its good that it started working again. I know some things need to use an official charger to come from the dead. If you wanted to see if you could make it charge faster, (both from dead and regularly) you could try a different USB to wall adapter with higher wattage/amperage. Think iPad, XOOM, or Atrix (all high power-draw devices) charger...
Sent from my MB860 using XDA App
Higher amperage will help...but the magic is in those extra long connectors on the stock cable..to fast charge you will prolly need to get a new one.
Just a friendly PSA: lithium ion batteries should not be deep discharged.
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
Click to expand...
Click to collapse
You could try this one:
http://cgi.ebay.com/Barnes-Noble-No...?pt=US_Tablet_Accessories&hash=item2eb48a16e6
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.
i got one at best buy $14.95 OEM
The stock B&N charger is 2 amps (or 2000 milliamps) so any charger with less than that will take longer to charge. USB only supplies .5 amps so takes a lot longer to charge.
The ebay link above is a 1 amp charger.
I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.
d00med said:
I'm going to need a new cable pretty soon. The end that plugs into the Nook has been cracking and falling apart. I'm guessing I'd have to get it direct from B&N?
Click to expand...
Click to collapse
Mine was doing the same thing. Chunks were falling off the end that plugs into the Nook. I took it into my local store and they simply handed me a new one. Claimed it was the first time they'd seen one like that...
byronczimmer said:
I had the same thing happen to my Nook, and I've been fairly regular at the local brick and mortar B&N the last month or two (1 hour book read and various purchases and stuff).
So I took the cable in and showed it to them. They took that one and handed me a new cable. 'tis my suspicion that it's a fairly common occurrence with the sample units.
Worst you can do is ask.
Click to expand...
Click to collapse
I had a really great experience with brick and mortar bn staff. One guy cracked open a new charger and cord and just said to stop by if evertth wasn't totally fixed. I left and now I even have an extra charger!
BN staff = win!
Sent from my ADR6300 using XDA Premium App
Odd, the associate I spoke with said there were issues with some of the cords shipped with the early batches.
Sent from my ADR6300 using XDA Premium App
RickOSidhe said:
Call B&N tech support and tell them that you have a bad USB cable. I did, and they sent me a new charger+cable within a week, gratis. YMMV.
Click to expand...
Click to collapse
I did the same thing and they sent for free no questions asked.
Bought my nook used off craigslist. Called in and got a replacement cable no problem.
cmstlist said:
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Click to expand...
Click to collapse
ive been struggling with this for a few days since this whole battery issues have been going around with the late CM 82 nightlys... well. i wanted to make sure that my nook wasnt toast. (i have 3 and 3 different chargers and cables all OEM all new) so just last night right before the "fix" was merged into nightly 91/93.... ill be damned if i didnt do exactly what you said and managed to suck enuff juice out to boot off SD into recovery... however... i thought problem was solved and i let it sit in recovery (plugged into wall) but had i known what i known now... it WONT charge without the CM kernel installed. Now i think i managed to "brick" an unbrickable device. does this make any sense? im not good with words i guess.. but anyway... there isnt enough juice to even get to the "connect charger screen" hell... i bet most people dont know theres actually ANOTHER "connect your damn charge dummy!!!" screen that comes up after the one that says try again in 15 minutes lol. so ya... been sitting on each of my chargers for at least an hour each hoping to get some juice out ... and its a no go. o well.. i got 2 others... but dammit i had that one JUST the way i wanted it. idk why i even went to .32 kernel... it was a nightmare from first boot. (no i did not revert to stock rom first as i hear is what does the trick)
cmstlist said:
Just wanted to add: I've been able to bypass the low battery screen. Pop in a bootable Clockwork SD, then plug into the power source. If there's enough power you'll get into recovery. Swap back to your usual SD, and select the reboot option from inside recovery. It'll boot straight into the OS, bypassing the low battery warning.
Sent from my Nook Color!
Click to expand...
Click to collapse
ive been struggling with this for a few days since this whole battery issues have been going around with the late CM 82 nightlys... well. i wanted to make sure that my nook wasnt toast. (i have 3 and 3 different chargers and cables all OEM all new) so just last night right before the "fix" was merged into nightly 91/93.... ill be damned if i didnt do exactly what you said and managed to suck enuff juice out to boot off SD into recovery... however... i thought problem was solved and i let it sit in recovery (plugged into wall) but had i known what i known now... it WONT charge without the CM kernel installed. Now i think i managed to "brick" an unbrickable device. does this make any sense? im not good with words i guess.. but anyway... there isnt enough juice to even get to the "connect charger screen" hell... i bet most people dont know theres actually ANOTHER "connect your damn charge dummy!!!" screen that comes up after the one that says try again in 15 minutes lol. so ya... been sitting on each of my chargers for at least an hour each hoping to get some juice out ... and its a no go. o well.. i got 2 others... but dammit i had that one JUST the way i wanted it. idk why i even went to .32 kernel... it was a nightmare from first boot. (no i did not revert to stock rom first as i hear is what does the trick)
maybe i should post a warning thread to others to MAKE SURE BATTERY DOES NOT DRAIN COMPLETELY OUT BETWEEN WIPING AND FLASHING FIXED rom.... cuz your nook will NOT charge...... side note... does anyone have any suggestions as far as like a higher rated charger that may force a charge or soemthing? im no electrical engineer so if thats sounds dumb... it prob is. lol
Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?
wbrands said:
Can you damage a device using higher amperage chargers than supplied with the device (i.e. using nook charger at 2 amps to charge cell phone supplied with 0.7 amp charger)?
Click to expand...
Click to collapse
The tip of the Nook charger won't fit into a standard micro-USB port.
But if you plug a standard micro-USB cable into the Nook wall charger piece, I believe the USB power protocol will automatically modulate down to the highest the device can accept.

I think I'm hosed...

Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Techluv said:
Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Happened to me, your phone is fine but the battery isn't. Check the white temperature indicator on the battery, if its red then your battery is fried. Temp indicator is by the terminals on the battery. Its supposed to be white with a red criss cross pattern on it. If yours is all red or pink then its done for.
Sent from my AXI0M ICS RAZR using tapatalk.
I had this happen with a phone too and it was ruined...
Techluv said:
Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
It was the battery?
Sent from my AXI0M ICS RAZR using tapatalk.
spc_hicks09 said:
It was the battery?
Sent from my AXI0M ICS RAZR using tapatalk.
Click to expand...
Click to collapse
It may have been...but the phone was affected. Got a new battery, plugged it into the wall charger, and the new battery was fried in 20 minutes.
I posted a separate thread with this question...but is it possible that an app can cause the phone to do this? My first instinct is to say no...but I find myself questioning that.
Sent from my Transformer Prime TF201 using xda premium
Techluv said:
It may have been...but the phone was affected. Got a new battery, plugged it into the wall charger, and the new battery was fried in 20 minutes.
I posted a separate thread with this question...but is it possible that an app can cause the phone to do this? My first instinct is to say no...but I find myself questioning that.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I don't think any app could possibly do that to a battery. Have you tried looking at the terminals on the phone to see if they're burnt up or anything? The first time it happened it was plugged in to a car charger, then the second time a wall plugin, right?
Sent from my AXI0M ICS RAZR using tapatalk.
spc_hicks09 said:
I don't think any app could possibly do that to a battery. Have you tried looking at the terminals on the phone to see if they're burnt up or anything? The first time it happened it was plugged in to a car charger, then the second time a wall plugin, right?
Sent from my AXI0M ICS RAZR using tapatalk.
Click to expand...
Click to collapse
Yea, basically... In a nutshell, Verizon overnighted me a new Revo - Got it yesterday and I'm in the process of Rooting it again.. (thank god it came loaded with ZV7, but I would have just used the TOT file I guess)
Upon inspecting the old phone, I saw no evidence of scorching or burns.. The phone just got REEALY HOT.... The tech presumed that because of the heat and circumstances, it could have burned out the CPU. Hence the reason the phone isn't even turning on now.
In any case, I have a replacement, so I'll be staying with this fine community!
I appreciate all that you guys do here for this phone! Thank you for all the assistance!
spc_hicks09 said:
heck the white temperature indicator on the battery, if its red then your battery is fried. Temp indicator is by the terminals on the battery. Its supposed to be white with a red criss cross pattern on it. If yours is all red or pink then its done for.
Click to expand...
Click to collapse
I'm pretty sure that's for water damage.. Or is it for the battery in general or just does both?
I've had expedience with phone stores and when you bring a phone in they pop the back off and check the little thing on both the one on the battery and phone and if either one is solid they say its water damaged and deny you anything.
Can I get some clarification?
Same thing just happened to my phone a couple of days ago.
Battery indicator strip as well as the indicator on the phone are both still white with red X's.
My battery was at 8%, so I plugged it into the charger in my car - decided a couple of minutes later to put some music on, and the phone just shut itself off, never to return again ;_;
Easily could have been an overheating issue, as this phone gets hot VERY easily when doing ANYTHING while it is charging.
Are you using a case for your phone? I've got a body glove for mine and it doesn't overheat.

Overheating issues?

I just (10 min ago) went to check the time on my phone, and when I grabbed it, it was extremely hot. When I turned it over (I put it face down at night so the notification led doesn't bug me) it was showing the battery charging screen except it was a question mark. The phone was plugged in since 10 pm (its 5 am now) and when it had cooled down enough I turned it back on and it said I only had 50%, even though it had been charging all night. Has anyone else had similar overheating issues, and should I return it for a new phone?
Sent from my XT894 using xda premium
Tried a hard reset? If ao, return the phone is what I would do. No way its supposed to drain that quick or heat up. Charging, navigating and playing music over BT and my phone is warm, not hot.
Had a similar issue about 3 weeks ago. Wasn't plugged in charging though. It was just sitting in my pocket. I thought it felt warm against my leg so I pulled it out and the phone was super hot! Turned the phone off immediately, let it cool down, and it hasn't done it since.
Sent from my DROID4 using XDA
The other day I was charging (stock moto AC charger) my battery (40%) and downloading stuff via 4g and mine got to 46 degrees C. I slid open the keyboard and put it in a opening of a vent that was blowing 60 degree F air. 1 hr latter battery was 80% +/- and i dl'd more stuff.
Sent from my DROID4 using XDA
You said there was a battery with a question mark. Was your phone booted up at this point, or were you in the 'battery charging mode'?
Sounds like the phone overheated, which can sometimes happen. You could try to get a replacement, but unless it happens consistently they might give you trouble trying to return it.
The annoying thing is, they say our batteries aren't supposed to be removed. It was nice being able to swap in a spare when my wife was done with her A855 moto Droid and same with having a "spare" incredible...
Anyone know the reason they made ours not come out?
Sent from my DROID4 using XDA
It is my understanding that they used a special type of battery to get it so thin. The downside to this special type of battery is that they are easily bendable, but explode when bent
As a result, they don't want anybody touching the battery and exploding themselves.
Somebody who is more knowledgeable in battery tech could probably give a better explanation.
Couple weeks ago I was using the GPS and had the phone on the Motorola cardock while plugged in (with a Verizon charger) to the car. Took the phone off to make a call and I literally couldn't touch it. I kept it on the side and opened the battery doctor app, told me the battery was 58C. Immediately pulled aside and turned off my phone. Stupid phone has the locked battery door also so I couldn't pull it off to let the battery cool faster. Worst battery door design by Motorola.
podspi said:
You said there was a battery with a question mark. Was your phone booted up at this point, or were you in the 'battery charging mode'?
Click to expand...
Click to collapse
It had been booted, it wasn't in charge only mode. I forgot to mention I was on cm9 april 27 build. Its been working since then.
Sent from my XT894 using xda premium

[Q] When phone is off charging battery has question mark

I've had this phone for about two weeks now (I bought it used). When I got the phone the battery lasted pretty much all day for about 4-5 days. Then I pretty much started having charging issues. When the phone would fully die it would lock up. Sometimes when the phone had 80% battery it would lock up and stay that way for about 30-60 seconds. It would then reboot possibly lock up on boot for another 30-60 seconds, then if it did come on the battery would have an explanation mark telling you it needed to be charged. Now sometimes when you go to charge the phone it would turn on but have a question mark inside of the battery instead of where the colors are while it's charging and off.
I tried to purchase a battery locally and replace it. This battery does the same thing. The phone will boot for a bit, charge, then shut off. When I go into fastboot mode it says 'battery low'. When I got the phone and started having problems it was still stock everything, no root. Now I am running Youngunn's HoloBlur performance edition and the battery I tried to replace it with is an EB40.
The questions I really have are this.
1- When a battery is bad does it cause the '?' mark
2- Does the EB40 have to be calibrated some how, or does the ROM just pretty much know what's up
I don't really want to drop another $50 into a battery if that doesn't the issue. However in my past experience and knowledge of electronics and phones it seems to be the battery.
Thanks in advance!
have you tried a battery calibration app
frog1982 said:
have you tried a battery calibration app
Click to expand...
Click to collapse
I can't really get that far into the phone. After I get the phone booted it says low batt then goes through the power down process
Update: After reading a few threads on this site and others I've heard them all talking about using the OEM charger. I was using the USB brick I use for my Samsung tablet 5v 2a. I've just found a moto charger at my house which is 5v 550ma and the charging meter is now going up.
Thank you for searching guy.
Sent from my PACMAN MATRIX HD MAXX
You're welcome man!
I took the battery that I purchased back and ordered a new one off Amazon. I put my old battery back in the phone and left it alone. After the phone charged for two hours it said it was at 25%. I booted the phone up got about five mins of use out of it and it locked again and wouldn't turn back on. When the phone isnt on and just charging, does it use the ROM to display the battery charging meter?
Here's another update.. I got the new battery in and put it in the phone. I tried to power it up just to see if it had a charge and it displayed the unlocked bootloader logo and shut back off. I then tried to plug it into, still nothing. I eventually got the green light on the top to show up. At first it was blinking, then it went solid with a very small blink. After that, still nothing.
I have tried using a 5v 500ma, 5v 1a, and 5v 2a charger and still nothing. Does anyone have any ideas?
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
deeje00 said:
You used the stock moto charger?
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
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I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Cued4 said:
I went to ATT and tried to get the OEM charger from them but they said they didn't have one. They were trying to use a 5v 1a usb cord with a block on the end. The only actual Motorola charger I have is what I got when I had my Atrix 4G. It's a 5v 500ma...
What is the voltage / amperage on the OEM charger?
Click to expand...
Click to collapse
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
audit13 said:
The charger I got with mine is a 5.1v .750mA unit. Mine has two usb ports on it.
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Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Cued4 said:
Thanks man. I guess I'll head back up there in the AM and see if that helps. Although now I'm feeling like something else is wrong with the phone.
Sent from my GT-P6210 using xda app-developers app
Click to expand...
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I have never used the original Moto USB charger. I usually use anything that was convenient and that includes my, laptop, desktop, HTC, LG, and Samsung USB chargers.
Same here. With any of my devices for that matter. Usually the phone can dumb it down or just not charge.
Sent from my GT-P6210 using xda app-developers app
And sometimes that's fine but If it won't charge first thing to try is the factory charger to rule that out.
Sent from my PACMAN MATRIX HD MAXX
After going up to the ATT store and getting them to try multiple adapters it still isn't working. I have noticed that when you plug it into the computer it recognizes the phone.. To what extent I have no idea (since I only plugged it in for a minute at the store). There are also times when you plug it in and the green light will be flashing, and other times the light will be solid.
Like I said this is straight puzzling. The phone worked fine for a few days with no issues. It seems like it got wet but there's no way it could have.
frog1982 said:
have you tried a battery calibration app
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This is a hoax. Battery calibration is not real (Words from a google/android employee). All these apps do is maybe clean up the battery statistics so android builds new ones (which it does by itself in the long run anyways). This process has nothing to do with the actual battery/hardware.
That's all they're meant to do. Wipe the stats so it will get a correct reading.
Sent from my PACMAN MATRIX HD MAXX
Did you solved it?
I had the same issue ..couldnt fine a workaround uptill now
*facepalm
Solution:
1.Take out your battery.
2.See those contacts between the terminals? Yes, they're the battery sensors. If they're not in contact with the base plates on the phone board, do something about it. I don't know what, you decide.
3.get some naked wire and create your own screw washers, for the terminals. Screw them under the screw, between the battery board and base screw holes.
4.Tighten properly.
Done.
Now, try again till the charger accepts that your battery is existent.
You are welcome.

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