My phone is refusing to charge, I have no clue what got into it. I had to fiddle and press extremely tightly and I figured I'd take it to AT&T today as this happened last night.
Well I woke up this morning and it was dead, it does not want to receive any charge at all. I did back up my contacts and texts, but I don't see the folders I had Dropboxed last night.
I have a rooted and ROMed phone, will this matter to AT&T? I just need them fix the port. I want to go back to stock but it's completely dead now.
I'd suggest to just give them a call so they send you a new one. If you manage to power it on or boost it on, then do so but bringing it to AT&T could be a problem. The custom ROM itself isn't so bad but rooting voids your waranty.
If you call their technician, they'll tell you to try a couple things and if it doesn't work, they usually send you a new one as long as you are under waranty.
Two things to try:
1. Plug it in to a rear USB port on your pc.
2. Try another micro usb cable.
You probably already tried these 2 steps and if you have I apoligize for not offering much assistance.
I have yes, I have 3 different cables and it's the same. I've tried other ports, I tried the wall charger. I had some luck last night in my car as I kept it tight inside the middle console, but nothing this morning.
I guess I'll call instead then. If they send me one I can at least charge the battery and fix it, ship it back? Thank you!
EDIT: I'm SOL
The AT&T Chat support woman directed me to a specific location where they will check if it's my battery or the phone. If I could just get one charge on it I could fix it!
Why not buy a battery and charger. Or use a buds phone battery?
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I'm not sure I know anyone else with a Captivate...but I'll have to look into the battery charger. Thanks for the suggestion.
This happened to me with a replacement captivate. I got it rooted and rom'd and then the port went dead. So I had to charge with my first one, and then wirelessly transfer the files to flash back. I had taken it to the warranty center, and it was running a custom stock rom, with super user and all that but they didn't notice
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Fyi. If you didn't know. The batterbattery n a vibrant would work too.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Did you try and pull the battery out and re-seat it after about 10 minutes of not being in the phone?
Also if you call them you will want to make sure when you send the phone back, that you un root it. A friend just got a bill for his referbed captivate and it wasn't cheap!
I had this same thing happen to me (useing a rooted stock rom). Thankfully I had a second battery to use for a while. After a while I decided to try the dead battery, it took a few hours for the battery symbol to show and another 16 hours to get to a full charge. Try that... it might just be that the battery is just so dead it takes a while. Also if that is the case make sure get rid of the batterystats.bin file and you should be good to go. Worse comes to worse if you go to the at&t mobile device center just have them give you a new battery and it should be fine... good luck
Let me know how it goes
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Related
Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan
arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.
I thought that the Bionic would light up in the dock with the battery removed?
alan
arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.
Try fastboot. Rsd lite. Fxz file
Sent from my ADR6400L using xda premium
With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.
I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?
If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.
You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.
Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk
Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium
Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
Sent from my DROID BIONIC using xda premium
Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.
I did ask a question about this before but didnt really get any response from anybody so I'll ask again. I have this Motorola Droid and I got this for free and would like to get it working again so I can use it as a mp3 player/web browser. When I got it, it wouldn't charge, but when I plug it in to the AC adapter it boots into bootloader showing the screen in the attachment. Before I plug it in I can get it to boot in to Clockwork Mod, but when I do a factory reset it doesn't do anything. In the last post that I posted someone told me about SBF'ing it. I would do that but I can't get it to charge and I don't know anybody that has a Droid so I can charge the battery. If anybody can point me in the right direction that would be awesome.
I would try to charge the phone for a while inside of clockwork rec. because I don't think the phone can charge while in the bootloader. (try to charge in recovery for a while ...
OR............. if you are not plugging it into a wall charger that could be the issue also.
(and of course you would have to get something besides the BL which I am getting is the issue)
completely dead phones sometimes will only charge again with wall chargers.
other wise this is a quote i found on another site..
Check the connection battery pins on the phone there are 3 of them and sometimes they get bent up with taking the battery out and putting it back in mostly the center pin if any are bent up gently push down with light force until they all aligned and pointing strait towards the top of the phone.
hope something works.. if not post here again or at [email protected] ill try to help you further.
Ill will try what you said and see what happens. Thanks.
Sent from my finger tips using the XDA App
I had this problem a while back with my Milestone,it would not charge ,and it would only show the M , I could get it into boot loader
but it kept telling me the battery was to low to flash ,I end up letting it set a couple of days ,then on a last ditch effort ,I hooked it up to the charger ,started it in the bootloader and was able to flash the sbf file and get it working,but not before I ordered 2 new batterys and a battery only charger off e-bay,only I got the phone working before they arrived, you can pick them fairly cheap from Hong Kong.
Sent from my Milestone using XDA App
I looked into that as well. Next month I'm going to buy a battery and a battery only charger. Ill be happy when I get it working.
Sent from my finger tips using the XDA App
found this while looking through some older threads,and thought it would help you
Power off phone. Remove battery. Plugin phone to charger without battery. Phone should start and show a battery with ?. Plug in your battery and it will charge.
Sent from my GT-I9100 using Tapatalk
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I bought 3 Touchpads and kept two. I installed twrp with cm9 on all of them.
The one I didn't keep I gave to my son. He let the battery drain completely while in android and now it appears totally dead. I plug it in...try on touchstone and nothing.
Is it over??
Sent from my SCH-I605 using xda premium
Not necessarily check this post http://forum.xda-developers.com/showthread.php?p=36038263#post36038263 .
I hope it helps, the touchstone has always worked for me but I have bookmarked the above just in case .
Good luck ..
Other than the debrick, I had this problem a few days ago and discovered that using a cable that want the one that came with the TP just didn't provide enough charge. Switching to the original cable fixed it. It's a long shot, but if you're using a 3rd-party cable try to get an original.
Hi,
My IncS has started playing up over the past week or so.
Every night now, when I get up in the morning I have to remove the battery from the phone and power it back up as it has totally frozen.
Another weird thing is the battery is normally really drained once I have it powered back up. Doesn't have any problems during the day at all, never freezes or anything but overnight when it is plugged in to charge,it dies.
I've tried replacing the battery (I had a spare) as it only happens when mains charging and, like I said, when it is turned back on the battery is substantially lower then when it was plugged in but that didn't help.
I tried totally wiping the phone and installing a new ROM (szeszo's lovely new cyanogen with his Tesco kernal) and it is still happening...
Anyone else experienced this? Any idea what's caused it? And finally, does anyone know a way I can do so kind of logs about what is going on?
Thanks...
I had the same issue too. Was USB connector related. Had to sent my device to htc repair
Sent from my HTC Incredible S using xda app-developers app
Interesting! Maybe I'll have it apart and resolder the connections... see if that helps. Thanks for the info
dannyfranks76 said:
Interesting! Maybe I'll have it apart and resolder the connections... see if that helps. Thanks for the info
Click to expand...
Click to collapse
Try a different USB cable on the charger
Sent from my HTC Incredible S using xda app-developers app
Unfortunately it didn't turn out to be the USB port or cable. Thanks for the suggestions though.
It started freezing when it wasn't plugged in at all and it was doing my nut in...
Yesterday I bought a Note 2 and it gets delivered today. I know, it's huge and I'll probably end up selling it on when I get fed up of having to carry it round in a wheel barrow
It is such a damn shame to be putting the IncS to sleep at last. It's been a damn good phone for a long time (probably the longest I've ever used 1 phone for!). Somehow I can't imaging the Note being as well made as this was. The moment HTC do a Nexus phone I'll be selling whatever I have and buying up cos that will be awesome.
Anyway, guess I'll be off to the Note forums now.
Later guys, and thanks...
Hey guys, my phone was die this morning. Battery about 80% at night before it happen. I did try to plug in charger, soft reboot, or even plug in computer, just nothing happen, no led indicator light, no vibration, nothing. Anybody experience with this before? Any other help would be much appreciate! Thanks! ( My phone was root and run on rapture rom about one month without issue)
No ones know? come on guys
Check thread above this one. Could be time to replace battery.
I get new battery already but no help. I believe it still have warranty with t mobile but I'm non t mobile customer so I have no idea what I should do :/
try different charger and battery.
if it doesn't work, is probably a hardware issue. try contacting Samsung and see what they can do. if your phone is dead, there's no way they can check for root as well so you should be okay
Sent from my SM-N910T using Tapatalk
I still get stuck around between Samsung and T mobile. Samsung want me contact T mobile, T mobile suggest me check it out with Samsung :/