Cracking noises from speaker - G 2014 Q&A, Help & Troubleshooting

Hi, I am using Moto G2 from 2014, since 2-3 months I am getting crackling noises from my mobile. When volume is turned ON the voice is audible. When volume is Off it doesn't make any noise. And when i insert my earphone still no noises. Please help me out of this. I have repaired once speakers, but didn't work. Kindly requested to get the solution soon. Thank you.

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[Q] In call buzzing

Hi All,
I have recently purchased this phone and am very pleased with it.
The only issue I have is that in calls when the volume is turned all the way up the earpiece buzzes slightly.
Does anyone else have this issue?
thanks.
Nope, but from what you describe it sounds to me like there's contamination in the earpiece speaker, when the speakers membrane vibrates high enough, the contamination vibrates along and that could be the buzzing sound you hear... unless it's a different kind of buzzing... like continuous buzzing, is it?
The buzzing only occurs when the volume is turned up loud. It is as as if the speaker is loose and is vibrating inside the housing. Also occasionally when i make or answer a call the speaker doesn't work and there is no sound from the other caller.
I plan to return it to the store I bought it and try and get a replacement as surely this is faulty hardware?
It surely isn't a software issue, and unless you have a very poor signal while in call, there should be no reason to have a crappy (or absent) caller sound, other than the possibility I mentioned below, which sounds very likely... Hope they can fix or replace it for you
I contacted both motorola and Three UK (whom I purchased it from) and they both said it was not normal. I returned it to a Three store and got it replaced. The new one has no buzzing so i think its all sorted.
So i have had the replacement for nearly 2 weeks now and the issue has started again. there is a buzzing when in call. it varies with the pitch of the other callers voice but it sounds like there's a bee stuck in the earpiece or the speaker itself is loose and is vibrating.
Im not rough with the phone at all and most of the time it sits on my desk at work.
apparently there is a similar issue with the RAZR M in the U.S
surely I cant be unlucky enough to be the only one in the UK to have this issue and to have it twice....

[Q] Sound during phone call

Hello,
I recently received moto g 2nd gen, and I noticed that during phone call, the sound comes out of the stereo speaker even if I did not press the speaker icon. And when I pressed the speaker icon, the sound gets really loud, depressed it and the sound still comes out of both speaker.
Somebody had encountered the same problem?
edit:
I tested it with headset connected and the voice still comes out of the speaker.
Thanks.

Earphone problem

Its been 1 month i have bought this motog5s plus. Since this morning when i am plugging in any earphone I am not able to listen the sound clearly, its become noisy and very low and left speaker not working. Its happening with any earphone, headphone or woofer that i am connecting with my moto g5s plus. Earphones are working fine with other mobile phones and half out earphone jack
so its clearly sound but mic not work . Please help
Same happened to me but i bought my phone a few days ago
Sigh

Moto G5S Plus Call using loudspeaker making squeaking/high pitch noise

Hello
I bought Moto G5S Plus recently and I am now facing an issue when using loudspeaker while calling. It happens during voice call or video call (What'sApp, Skype, Google Duo all the same).
Strange thing is the affected person is on the other end. Meaning, whenever I put someone on my loudspeaker, he/she will get the noise. To avoid this, I have to use headset everytime during video calling or just use earpiece speaker during voice call.
I have tested with 3 phones already, all of the phones got the same noise whenever I put my Moto G5S Plus on a loudspeaker mode.
I am certain this is because of mic orientation is wrong while switching to loudspeaker mode. It is using the bottom mic (the one that is next to speaker) instead of earpiece mic. Which is why the person on the other end will get that noise whenever he/she starts to talk when I'm putting them on my loudspeaker mode. It starts with echo and eventually becomes high pitch/squeaking noise.
I have contacted Motorola. They always gave me this "solution". Reboot your phone to safe mode and try to see if the problem persists while using loudspeaker mode. Also, clear app settings/cache. I did all those but still the same.
This is driving me crazy because it a newly bought phone and using headset everytime to do video calling is soooo not convenient.
Anyone with the same device (Moto G5S Plus) is getting the problem as mine?
Thanks
I am facing the exact same issue.. I have read in Lenovo durum that bottom facing mic is disabled during video calling and is by design, which is ridiculous. Hope they fix the problem
spydercavern said:
I am facing the exact same issue.. I have read in Lenovo durum that bottom facing mic is disabled during video calling and is by design, which is ridiculous. Hope they fix the problem
Click to expand...
Click to collapse
Wow after 6 months finally somebody replied lol. So I'm not the only with this problem on my G5S Plus. Anyway, I am using OnePlus 5 now and my Moto device is just sitting in the box untouched. Shame because I really liked that device but only 1 problem hmm...

No sound in loudspeaker

No sound in loudspeaker
Suddenly the loudspeaker in my Nokia 8 (in Android 9) has stopped working. There is no ringtone playing when receiving a call, or sound when playing media.
The internal speaker is working, and I do not remember anything happening to the phone in the last hours.
The volume up key raises the slider for the sound, I do not see any indicator of no volume anyplace.
I have tried rebooting, but not help.
athanis said:
No sound in loudspeaker
Suddenly the loudspeaker in my Nokia 8 (in Android 9) has stopped working. There is no ringtone playing when receiving a call, or sound when playing media.
The internal speaker is working, and I do not remember anything happening to the phone in the last hours.
The volume up key raises the slider for the sound, I do not see any indicator of no volume anyplace.
I have tried rebooting, but not help.
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Click to collapse
For more information: the speaker works, if I reroute the sound from the headphones to the speaker with an app lie Earphones mode off.
And if I blow strongly in the headphones jack while playing music the speaker works.
Sent from my TA-1004 using Tapatalk
Did you manage to resolve this? I've exactly the same issue. Bottom speaker suddenly stopped working, when I blow air into the speaker I can hear sound.
Do you have warranty? This device is pretty much dead so if you have warranty you can try getting it repaired
No, I couldn't resolve the issue. If I redirect the sound from the headphones to the loudspeaker using some utilities, I got sound, but not ringing from calls.
Sent from my iPhone using Tapatalk
If anyone interested, I got mine back from warranty repair. They replaced whole loudspeaker module - part number S0S0923M000. Its working fine again
Ovvc said:
If anyone interested, I got mine back from warranty repair. They replaced whole loudspeaker module - part number S0S0923M000. Its working fine again
Click to expand...
Click to collapse
Nice. OP could try this as well.

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