Database Develop

Sanding Down The Bezel?

Does anyone have experience with dealing with small chips in plastic? I have some small but noticeable chips on my Bezel. You can't really see them but you can feel the tiny bump. I was thinking of sanding it down... Would this damage it further? Is there some special sandpaper I should use?

Anderdroid said:
Does anyone have experience with dealing with small chips in plastic? I have some small but noticeable chips on my Bezel. You can't really see them but you can feel the tiny bump. I was thinking of sanding it down... Would this damage it further? Is there some special sandpaper I should use?
Click to expand...
Click to collapse
I don't think using sandpaper is a good idea. I could be wrong but it would definitely remove the smoothness from your bezel and make it even more rough, and might even cause more damage. I know that in order to get rid of scratches on CDs one method is to use toothpaste (it has very, very fine grit) to 'sand' them out and its worked pretty well for me but you can definitely its been done. If you're worried I'd get a good case man, that'd protect your bezel and hide whatever damage has already been done.

Carefully use a little bit of acetone or MEK on a qtip.
CAREFULLY!

Chance of you ruining the phone are pretty high if you take sandpaper or acetone to it. Just deal with it, IMO.
accidentally scuff your screen or drip any acetone on it, and it will look like crap

I never use phone cases... makes phones too fat lol.

I would strongly advise you not to sandpaper your bezel. It'll just make things worse. Put a case on it and forget about it

In case you are planning to work on it, remove the benzel first. I know it can be done cause I partially removed mine when some paper got stuck in between the screen. It is clipped there.
Sent from my Nexus S using XDA App

Anderdroid said:
I never use phone cases... makes phones too fat lol.
Click to expand...
Click to collapse
Use a pouch for it for when your not using it.
Sent from my Nexus S using Tapatalk

Despite what people have said, you can use sandpaper, it just has to be a very high grit. If you want to remove scratches in plastic, I suggest you buy a pentair acrylic scratch removal kit. I have one and use it to remove all kinds of scratches in practically any type of shiny plastic, and I've actually used it to remove scratches on my SNS bezel. I would be very careful using any abrasive around the bezel because I would assume the screen coating is very easy to scratch.

Does that kit actually work? My vibrant tpu case let grit scatch the back and bezel and it drove me nuts. The nxs does easily but I ghost skinned my latest one and not a scrach yet. The full body kit looks great, and covers all but a tiny part on the front of the bezel. Due to the vinyl on there, the bezel is almost recessed so it doesn't seem to get the exposure to scratches that naked did too. If that pentair kit actually works id love to pick one up just in case and have someone do a detailed guide on how to do it right.
Sent from my HTC Dream using XDA App

Just thought I'd say... It's more of an actual chip in the bezel than 'scratches'.
Guess I'll just wait for global direct parts to start selling some bezels. Easy to replace...

Scratches! help!

Ok am really! careful with my screen! but some how i have some little hair line Scratches! on my screen.. is there any way i can remove them safe? cheers

Should've put a screen protector immediately when you got it.
Sent from my SGH-I717M using xda premium

you may find adding a protector now will hide the scratches if they are small enough

They may be superficial. Did you try some good rubbing with a lint free cloth. I had no sp for the longest with no scratches
Sent from my GT-N7000 using XDA App

crackster said:
Ok am really! careful with my screen! but some how i have some little hair line Scratches! on my screen.. is there any way i can remove them safe? cheers
Click to expand...
Click to collapse
sadly NO, If it makes you feel any better my Note always has a case on and just once i removed it for 5 minutes, I manage to drop the phone on a concrete now my screen is scratched thank good the glass didn't break.

I have a scratch on my Galaxy Note also :/ I've only just had it for a week. I only noticed the scratch when I was about to put the screen protector on. I think it happened due to me showing my sister my phone, and she gave my phone to my TWO year old niece to draw on :/ I'm so upset and angry about it. I've dropped my HTC Desire HD many times and not a single scratch.

Moved To Q&A​
Please post all questions in the Q&A section​

I have a tiny little scratch on my note as well. Its no big deal because it can't be seen unless you direct it to the light at a certain angle but it still bugs me.
It seems like the scratch was made with the s pen as it has the pattern of something I had drawn when I was trying out the s pen.
I'll be getting a screen film soon to avoid any further scratches.
Sent from my GT-N7000 using Tapatalk

I got a 1mm deep scratch on my screen to
again always had a cover on it and when i took the cover off ... guess what .. it fell on its face and got the scratch.
Now i have the flip cover on it and wouldn't risk taking it off again.
As they mention : Gorilla grass is scratch resistant only.

Look up 'Displex' - it's the best scratch remover there is, and it's cheap too.
Sent from my GT-N7000 using xda premium

This isn't for the faint of heart....
I built scale plastic model airplanes for 30+ years until the bifocals & carpel tunnel made it impossible to hold an airbrush.
The clear plastic "glass" parts, if not packaged in a bag, can get scratched, screwing up a good looking model.
For starters, try some mild toothpaste. DO NOT rub very hard. It's glass, but you don't want to really screw it up...just in case. After toothpaste, try buffing it with a sheep skin cloth (chamois). Now this one will sound silly, but it works on plastic, clear future floor wax. I used it from time to time to fill the spider cracks where they didn't get the mold clean when they injected the plastic.
I haven't had to fix a gorilla glass/hardened glass screen, but I've used these tricks on my old windows phones & pda's after too many uses of the stylus.
I don't use a protector on either my streak, for over a year, or my note for the last 3 months. I don't understand how they are getting scratched.

p51d007 said:
This isn't for the faint of heart....
I built scale plastic model airplanes for 30+ years until the bifocals & carpel tunnel made it impossible to hold an airbrush.
The clear plastic "glass" parts, if not packaged in a bag, can get scratched, screwing up a good looking model.
For starters, try some mild toothpaste. DO NOT rub very hard. It's glass, but you don't want to really screw it up...just in case. After toothpaste, try buffing it with a sheep skin cloth (chamois). Now this one will sound silly, but it works on plastic, clear future floor wax. I used it from time to time to fill the spider cracks where they didn't get the mold clean when they injected the plastic.
I haven't had to fix a gorilla glass/hardened glass screen, but I've used these tricks on my old windows phones & pda's after too many uses of the stylus.
I don't use a protector on either my streak, for over a year, or my note for the last 3 months. I don't understand how they are getting scratched.
Click to expand...
Click to collapse
+1
Clear floor polish works on harder clear plastic. Never tried on glass. WOrth trying for $10 from local supermarket. And then put a cover on it
I'm lucky so far - only scratches have been on the screen protectors. But then I need to replace them - used up two so far, and good quality 6H ones too! Better than a scratched glass though - sorry to hear about that!

Tempered glass solution: LOCA

I think some may have hard time to install due to space around the perimeter.
I have same problem but I use LOCA (I use Octopus brand for easy removal) to fill the space
Apply LOCA on the side and squeeze the space to let it in. It may take a while so please be patient.
Cure it with UV and remove the excess afterwards.
Clean the phone with microfiber cloth

A UV protector seems overkill. Phone has a flat screen. No need for the extra headache.

LLStarks said:
A UV protector seems overkill. Phone has a flat screen. No need for the extra headache.
Click to expand...
Click to collapse
he was using it to fill the gap between the screen protector and case

LLStarks said:
A UV protector seems overkill. Phone has a flat screen. No need for the extra headache.
Click to expand...
Click to collapse
Uh what? UV is to cure the LOCA glue.
Sent from my KB2005 using Tapatalk

Using LOCA like this is kinda cool and novel.
But for a dedicated glass and LOCA kit: It's overkill. I have to be next to naked or in a humid environment when I install these. I usually have zero confidence unless there's a Whitestone rig or similar to manage the process. Even then, I ruined my McLaren selfie camera because the glue goes everywhere more often than not. Doesn't matter if I have excess glue pads. When a phone has a flat screen, you don't have to go through this madness. It looks amazing when you get it right, but it's never been worth the price and the cheap kits on Ali or Ebay aren't anymore appealing.

LLStarks said:
Using LOCA like this is kinda cool and novel.
But for a dedicated glass and LOCA kit: It's overkill. I have to be next to naked or in a humid environment when I install these. I usually have zero confidence unless there's a Whitestone rig or similar to manage the process. Even then, I ruined my McLaren selfie camera because the glue goes everywhere more often than not. Doesn't matter if I have excess glue pads. When a phone has a flat screen, you don't have to go through this madness. It looks amazing when you get it right, but it's never been worth the price and the cheap kits on Ali or Ebay aren't anymore appealing.
Click to expand...
Click to collapse
True, no LOCA needed.
This is without it... Just a normal screenprotector on the flat display

My review of the Samsung Kvadrat case.

Feels really nice but doesn't have much or any drop protection.

Some pics from your amusement. Lower part of case where the usb port is , very thin flimsy silicon.

There is the same "problem" or "design specificity" with the "U" shape. I am referring to the the fact that the screen itself is only protected on the vertical bars of the U and not on the horizontal bar of the U (most likely due to the fact that the screen bends into the phone side).
Also it seems on the second picture that the bulge of the camera lens is still going out with your case?
Do you use a protection for that camera lens, like some glass cover or something?

Update on my review after a few days of usage. Pinky finger fatigue due to the sharp edge of the lower back material meeting the silicon tpu , it's raised and cuts into pinky finger.
5 out of 10. Not worth it.
Going back to my Ringke Air and Spigen thin fit , both offer slightly better protection but more importantly more comfortable to hold at around 70% less in price .

htchd2sucks said:
There is the same "problem" or "design specificity" with the "U" shape. I am referring to the the fact that the screen itself is only protected on the vertical bars of the U and not on the horizontal bar of the U (most likely due to the fact that the screen bends into the phone side).
Also it seems on the second picture that the bulge of the camera lens is still going out with your case?
Do you use a protection for that camera lens, like some glass cover or something?
Click to expand...
Click to collapse
The lens area of the cover is raised slightly and yes I have a lens cover .

Limeybastard said:
Update on my review after a few days of usage. Pinky finger fatigue due to the sharp edge of the lower back material meeting the silicon tpu , it's raised and cuts into pinky finger.
5 out of 10. Not worth it.
Going back to my Ringke Air and Spigen thin fit , both offer slightly better protection but more importantly more comfortable to hold at around 70% less in price .
Click to expand...
Click to collapse
Take a look at the Bolt case. Been using it for my 10+ for over a year. My favorite case ever.
Doesn't add much bulk, easy to hold and in spite of half dozen plus drops on concrete shows no damage*. 2 layer composite or 3 layer if you use the clip on back; it's very well protected in that configuration.
*replace one out of concern of corner fatigue from repeated same corner hits. At $20 a pop better safe than sorry...

blackhawk said:
Take a look at the Bolt case. Been using it for my 10+ for over a year. My favorite case ever.
Doesn't add much bulk, easy to hold and in spite of half dozen plus drops on concrete shows no damage*. 2 layer composite or 3 layer if you use the clip on back; it's very well protected in that configuration.
*replace one out of concern of corner fatigue from repeated same corner hits. At $20 a pop better safe than sorry...
Click to expand...
Click to collapse
It's too lumpy, remember - death grip comment?

Limeybastard said:
It's too lumpy, remember - death grip comment?
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Click to collapse
Lol, yeah. I don't notice that in actual use. It doesn't slip out of your hand easily.
I'm holding it by it's flip out stand as I pecked this out. A lot of ways to easily hold it.
Talking of death grips I have the Kyber 2 mountain boots which are great but they're a bear to lace up tight. Finally realized after straining a second first finger joint that the lace up was the cause. Damn finger strain hurts.
So I can see you crippling yourself with the wrong case

blackhawk said:
Lol, yeah. I don't notice that in actual use. It doesn't slip out of your hand easily.
I'm holding it by it's flip out stand as I pecked this out. A lot of ways to easily hold it.
Talking of death grips I have the Kyber 2 mountain boots which are great but they're a bear to lace up tight. Finally realized after straining a second first finger joint that the lace up was the cause. Damn finger strain hurts.
So I can see you crippling yourself with the wrong case
Click to expand...
Click to collapse
I might treat myself to one for educational purposes since I'm giving up smoking lol.
Don't worry, I cripple myself just cutting hedges lately .

Limeybastard said:
I might treat myself to one for educational purposes since I'm giving up smoking lol.
Don't worry, I cripple myself just cutting hedges lately .
Click to expand...
Click to collapse
I like cigars.
Good as long as you remember never to inhale... sometimes I forget, briefly

blackhawk said:
I like cigars.
Good as long as you remember never to inhale... sometimes I forget, briefly
Click to expand...
Click to collapse
I'd only be kidding myself with a cigar or a pipe. I'd stopped for 8 years until last year.
Reference the Zizo bolt case, are the insides soft or hard plastic?

Limeybastard said:
I'd only be kidding myself with a cigar or a pipe. I'd stopped for 8 years until last year.
Reference the Zizo bolt case, are the insides soft or hard plastic?
Click to expand...
Click to collapse
High density urethane. The last corner can be tough to put in. Fair warning: use care in this stage with a screen protector. Glass ones may not have clearance, not sure*. I use a piece of stretched teflon tape to protect the buttons and R/L side rails from dirt and make insertion easier.
Warming it in the sun etc may help... will try this next time.
Obviously you then the snap on polycarbonate back piece on last. This piece is stiff but almost impossible to break. Put the button side on first.
Button side is last when disassembling.
With the fold out stand: either leave it snapped in or use fully extended. The retaining pins can slip out if left loose in pocket. They can be put back in if not lost as I discovered one day. Otherwise it's surprisingly sturdy; I use it constantly.
*since it's urethane you can easily machine, cut, file, sand it if you need to but I recommend not to unless absolutely needed as that could reduce the level of protection.
Lol, it will be ok

blackhawk said:
High density urethane. The last corner can be tough to put in. Fair warning: use care in this stage with a screen protector. Glass ones may not have clearance, not sure*. I use a piece of stretched teflon tape to protect the buttons and R/L side rails from dirt and make insertion easier.
Warming it in the sun etc may help... will try this next time.
Obviously you then the snap on polycarbonate back piece on last. This piece is stiff but almost impossible to break. Put the button side on first.
Button side is last when disassembling.
With the fold out stand: either leave it snapped in or use fully extended. The retaining pins can slip out if left loose in pocket. They can be put back in if not lost as I discovered one day. Otherwise it's surprisingly sturdy; I use it constantly.
*since it's urethane you can easily machine, cut, file, sand it if you need to but I recommend not to unless absolutely needed as that could reduce the level of protection.
Lol, it will be ok
Click to expand...
Click to collapse
What worries me, and it has done so since my using a hard inner plastic case in the past is damage to the frame of the device. Yes, dirt will cause this , but I regularly remove devices and dust out the frame and case. But with hard gizzarded cases I always seem to get micro marring or scratches on frames. Hence I've avoided them like a plague during the last 5 years.

Limeybastard said:
What worries me, and it has done so since my using a hard inner plastic case in the past is damage to the frame of the device. Yes, dirt will cause this , but I regularly remove devices and dust out the frame and case. But with hard gizzarded cases I always seem to get micro marring or scratches on frames. Hence I've avoided them like a plague during the last 5 years.
Click to expand...
Click to collapse
It happens with soft silicon inner liners too
This really irritates me... to put it politely.
Therefor the teflon tape. It's a little tedious but it's cheap so you can practice.
No damage yet to my 10+ doing it this way.
I start just after the holes on the top, around the corner to as far as the first hole on the bottom.
I stretch it somewhat and try to keep it right below the screen. Same on other side but take the spen out them simply punch through the tape.
The stretch at the corners hold it in place.
It can get pushed out when putting on the case but that's just cosmetic. It can be pushed down but some while may show.
Seals it well from that damn grit.
If you have any better ideas, please share.

blackhawk said:
It happens with soft silicon inner liners too
This really irritates me... to put it politely.
Therefor the teflon tape. It's a little tedious but it's cheap so you can practice.
No damage yet to my 10+ doing it this way.
I start just after the holes on the top, around the corner to as far as the first hole on the bottom.
I stretch it somewhat and try to keep it right below the screen. Same on other side but take the spen out them simply punch through the tape.
The stretch at the corners hold it in place.
It can get pushed out when putting on the case but that's just cosmetic. It can be pushed down but some while may show.
Seals it well from that damn grit.
If you have any better ideas, please share.
Click to expand...
Click to collapse
Yep soft silicon as its name implies contains silicon , one can clearly see the micro marring on high polished silver frames when using these.

Limeybastard said:
Yep soft silicon as its name implies contains silicon , one can clearly see the micro marring on high polished silver frames when using these.
Click to expand...
Click to collapse
It's a polymer based on silicon, it is no more abrasive than soft plastics.
Silicone - Wikipedia
en.m.wikipedia.org
It's actually the external grit that causes the marring. If you seal the surfaces completely from foriegn particles they will stay pristine.

blackhawk said:
It's a polymer based on silicon, it is no more abrasive than soft plastics.
Silicone - Wikipedia
en.m.wikipedia.org
It's actually the external grit that causes the marring. If you seal the surfaces completely from foriegn particles they will stay pristine.
Click to expand...
Click to collapse
I've seen silicon cases marring stainless steel frames, and these were cleaned before , however, the device and the case were placed in a grip like a car phone holder . Using tpu or other plastics didn't cause marring. I've ran tests as nerdy as it sounds

Question S21 Ultra camera lens scratches

Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!

Really sorry to hear that. Just out of precaution, I have placed a whitestone dome glass protector on mine, just because I dont want to experience anything like that with a EUR1300 phone. Not that much expensive and you get two protectors in the box.

shetty08 said:
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Click to expand...
Click to collapse
how was it scratched? only from keys?

Be very wary of scratching this phone. I recently figured out that the S21 Ultra supposedly does not have the same Victus glass design as the Note 20 Ultra... It has a slightly modified form of Victus that's much, much thinner (as it's covered by another, easily scratch-able glass material...and so the cameras might be like this too)... So instead of being resistant to most micro-scratches, they are actually easier to get and become permanent immediately on this phone (learned this by scratching my display with denim jeans - no metal/button contact) =(.
I'm just assuming that they're doing this to increase their glass repair jobs... Granted, Apple has been doing this with their iPhones for an extremely long time now... But hey, Samsung has started acting kinda like they're the Apple-like company of Android, lol.

im sorry, but you what?
you scratched glass with jeans?

I'm a stainless steel fabricator do I'm in the worst possible job for scratching phones so have the screen and camera protected, ESR TPU for the front and LK glass for the camera, don't even notice they are on at all and only coast 20 yo-yos for both

The lenses don't scratch easily, but depending on what you do during your day you might end up with stuff in your pockets that will do it. There are a lot of glass protectors for the cameras out there for the S21U, for example in the US you can get a 2-pack from Spigen for $12, and a bunch more that are even cheaper.
If you get one, get one of the blacked out ones, You will get artifacts in your photos from the flash/AF light as they get channeled across the glass of the protector if you don't; learned that one from using clear cases over the years.

Are you sure the lenses are scratched or the camera bump? Because the camera bump is not made of glass! It's metal and the darker colors of phones will be a horrible one, especially phantom black!!

That's not the lense. It's a factory protector.
May have been marred during assembly.
Don't sweat as it can be replaced if needed. A very slight may no effect the images at all but because the otherall area is so small it might. Protectors are a waste of money; it -is- the lense protector!
Any added optic elements will degrade the image.
It's possible to polish out micro scratches with a clean, dry finger tip by rubbing back and forth on glass or antireflective coatings. Takes at least 30 minutes or more... if it really bugs you. Yes dry callus is abrasive and hard enough to polish glass.
Likewise even the smallest amount of grit, sand etc rubbed against it by your finger can marred it.
Don't use that opening in the case as a pickup point.
It can also be marred by improper cleaning. Only use a clean dry microfiber cloth. Wet it a little if need be. Ordinary cotton cloth will eventually cause scratches owing to unseen debris it picked up. Seen many a pair of glasses made of glass scratched like this. Grit stinks into the microfiber material away from the surface being cleaned helping to protect it.
My 10+ lense protector is plastic. I live in the desert. I occasionally clean it but only with a microfiber cloth the same way I treat high dollar optics. No damage after a year and a half.
Just use a good case with a raised cam guard.

blackhawk said:
That's not the lense. It's a factory protector.
May have been marred during assembly.
Don't sweat as it can be replaced if needed. A very slight may no effect the images at all but because the otherall area is so small it might. Protectors are a waste of money; it -is- the lense protector!
Any added optic elements will degrade the image.
It's possible to polish out micro scratches with a clean, dry finger tip by rubbing back and forth on glass or antireflective coatings. Takes at least 30 minutes or more... if it really bugs you. Yes dry callus is abrasive and hard enough to polish glass.
Likewise even the smallest amount of grit, sand etc rubbed against it by your finger can marred it.
Don't use that opening in the case as a pickup point.
It can also be marred by improper cleaning. Only use a clean dry microfiber cloth. Wet it a little if need be. Ordinary cotton cloth will eventually cause scratches owing to unseen debris it picked up. Seen many a pair of glasses made of glass scratched like this. Grit stinks into the microfiber material away from the surface being cleaned helping to protect it.
My 10+ lense protector is plastic. I live in the desert. I occasionally clean it but only with a microfiber cloth the same way I treat high dollar optics. No damage after a year and a half.
Just use a good case with a raised cam guard.
Click to expand...
Click to collapse
Hey thanks man for the reassuring reply!
As I said in the post, Its barely been 2 weeks and I didn't even travelled much, put it in jeans with keys, coins etc. It was lying dormant with little use.
On close inspection in direct sunlight / outdoors. I saw lines which are underneath the lens glass and not on the surface.
I just don't want the image quality to suffer and plus the service center sucks (experience in dealing with S20+)
Not sure if they will acknowledge it or tag it as a user handling damage.
What are my options?

nightoooo said:
Are you sure the lenses are scratched or the camera bump? Because the camera bump is not made of glass! It's metal and the darker colors of phones will be a horrible one, especially phantom black!!
Click to expand...
Click to collapse
The lens area only, the bump I know is metal and it is intact.

shetty08 said:
Hey thanks man for the reassuring reply!
As I said in the post, Its barely been 2 weeks and I didn't even travelled much, put it in jeans with keys, coins etc. It was lying dormant with little use.
On close inspection in direct sunlight / outdoors. I saw lines which are underneath the lens glass and not on the surface.
I just don't want the image quality to suffer and plus the service center sucks (experience in dealing with S20+)
Not sure if they will acknowledge it or tag it as a user handling damage.
What are my options?
Click to expand...
Click to collapse
If it's on the internal side there's no way you did. Make sure you specify that if returning it.
If it's on the inside without direct inspection it's hard to tell if it's on or into the glass.
It may simple be a smear albeit a hard to remove smear.
Either way shoddy assembly. Having put together thousands of display assemblies I was always careful that the internal surfaces were spotless.

They are selling camera protectors on aliexpress. However, they are not exactly sticking to the actual lens as they are slightly deeper. That basically would create s small gap between the camera lens and the protector. I would assume it MIGHT slightly degrade quality in some cases. Not sure but it may be worth trying out.

I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim​
https://www.amazon.com/Polycarbonate-Protective-Shockproof-Upgraded-Samsung/dp/B08RRTLX71

shetty08 said:
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Click to expand...
Click to collapse
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim​

oraned said:
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim​
Click to expand...
Click to collapse
I had one of these on my note20u ugliest case ever! But yeah it did its job of protecting.

blackhawk said:
If it's on the internal side there's no way you did. Make sure you specify that if returning it.
If it's on the inside without direct inspection it's hard to tell if it's on or into the glass.
It may simple be a smear albeit a hard to remove smear.
Either way shoddy assembly. Having put together thousands of display assemblies I was always careful that the internal surfaces were spotless.
Click to expand...
Click to collapse
hey man,
this smear or minute lines on the inside or whatever is really bugging me!
My experience with samsung support (In my region and India) hasn't been good in the past. They all act as fools who recommend factory reset via their tool for every issue.
My question is will samsung own this or pass on the blame to me as improper handling or usage marks.
I just don't want the already botched up image processing to suffer further.

shetty08 said:
hey man,
this smear or minute lines on the inside or whatever is really bugging me!
My experience with samsung support (In my region and India) hasn't been good in the past. They all act as fools who recommend factory reset via their tool for every issue.
My question is will samsung own this or pass on the blame to me as improper handling or usage marks.
I just don't want the already botched up image processing to suffer further.
Click to expand...
Click to collapse
Samsung phone support sucks, real bad.
You can send it in as it's clearly their fault but that will take a lot of time.
Remove back cover and clean or replace if need be. Make sure you have the OEM adhesive strips needed to reassemble it. The replacement lense protector is held on by an adhesive strip*.
It may be easier to get the whole OEM rear panel assembly.
If you do it yourself use heat carefully/evenly and take as long as it takes to carefully pry it open without breaking it. A small amount of isopropyl alcohol can be injected to help break the adhesive seal.
*it maybe replaceable without taking off the rear cover but that maybe hard or impossible to do without marring the cover.

adamlee2012 said:
Keys/coins couldn't scratch the glass anyway. Physically impossible as the glass is harder.
Click to expand...
Click to collapse
Sand will easily scratch it. The OP stated that the marks are on the inside, an assembly blunder.

satanatos said:
Really sorry to hear that. Just out of precaution, I have placed a whitestone dome glass protector on mine, just because I dont want to experience anything like that with a EUR1300 phone. Not that much expensive and you get two protectors in the box.
Click to expand...
Click to collapse
I just got the Whitestone lens protector myself it's pretty awesome stays on REAL well and adds a bit more sexiness to the already sexy camera bump