Does anyone having trouble screen wont turn off while on call on your note 8? I have tmobile and screen wont turn off during calls. Any ways how to fix it?
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Maybe trying to see if it's actually switched on?
pete4k said:
Maybe trying to see if it's actually switched on?
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Where to check it?
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caloyzki said:
Where to check it?
Sent from my SM-N950U using Tapatalk
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There are apps in playstore which can test the proximity sensor.
caloyzki said:
Does anyone having trouble screen wont turn off while on call on your note 8? I have tmobile and screen wont turn off during calls. Any ways how to fix it?
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Works for me. If yours not working maybe try to clean the area where the sensor is test see if it's working.
Check the Test Menu by pressing *#0*# in the dialer, that's going to bring up the test menu (to exit press the back button a few times). In the test menu look for the button that says "sensors" and in there you should see the proximity sensor data, the ADC should be changing periodically, also try placing your hand above the phone close to the sensor, if it is working properly your phone will vibrate and the screen should turn green. If it doesn't work then your sensor is probably shot, if a hard resent doesn't fix it then should be grounds for a manufacturer replacement if you want to.
If it is working then it might be a setting or an app thats causing your issue.
Note 8 Screen Doesn't Turn Off While in Call
Yes. I have the Note 8 and I am experiencing the same problem. Screen won't turn off when I hold the phone to my ear during a call. When the call is done and I pull the phone away from my ear, it seems that random apps have opened, especially the notification panel. Sometimes it works and the screen will turn off, sometimes it doesn't. I tested the sensor and it works fine. I didn't notice this until the most recent update to Oreo. My Note 8 is AT&T Prepaid - SM-N950U1
mjr4281 said:
Yes. I have the Note 8 and I am experiencing the same problem. Screen won't turn off when I hold the phone to my ear during a call. When the call is done and I pull the phone away from my ear, it seems that random apps have opened, especially the notification panel. Sometimes it works and the screen will turn off, sometimes it doesn't. I tested the sensor and it works fine. I didn't notice this until the most recent update to Oreo. My Note 8 is AT&T Prepaid - SM-N950U1
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yo tenia el mismo problema...pero lo solucione con una aplicacion de la play store... se llama restablecer sensor de proxymidad y listo solucionado el problema
Sathocanic06 said:
yo tenia el mismo problema...pero lo solucione con una aplicacion de la play store... se llama restablecer sensor de proxymidad y listo solucionado el problema
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Please post the English translation for everyone.
Long ago I have wrote a guide for Proximity sensor reset and should work on N8 too
Edit : removed link as I have found, it won't work on N8
.
It is not the proximity sensor at all. When Samsung did an update they now require you to hit the home screen while on a call then you can shut the phone down manually or let it time out. Or just uninstall Samsung pay. Its as simple as that.
Mine works perfectly fine. If you have had your device for less than 14 days, then I would get a replacement unit. Otherwise take it to a Samsung Service Center and let them take a look at it.
Related
I am coming from a Galaxy Note 2 and i received my One this week. I do have an issue with it. Too hang up a call i have to wake up the screen manually, it seems the proximity sensor is not working correct, i tried another One and same issue. Does anyone have a solution? Normally the screen should turn on when i take the phone from my ear. Thank you for feedback.
larsheat said:
I am coming from a Galaxy Note 2 and i received my One this week. I do have an issue with it. Too hang up a call i have to wake up the screen manually, it seems the proximity sensor is not working correct, i tried another One and same issue. Does anyone have a solution? Normally the screen should turn on when i take the phone from my ear. Thank you for feedback.
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is there anything blocking the sensor?
larsheat said:
I am coming from a Galaxy Note 2 and i received my One this week. I do have an issue with it. Too hang up a call i have to wake up the screen manually, it seems the proximity sensor is not working correct, i tried another One and same issue. Does anyone have a solution? Normally the screen should turn on when i take the phone from my ear. Thank you for feedback.
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Go to your dialer and type *#*#3424#*#* find the sensor test and run it.. there are also proximity sensor calibration apps in market
In the past I've had HTC device (just one) with faulty sensor but it's the opposite to where the screen wouldn't respond to the sensor covering up.
Sent from my HTC One using xda premium
Thank you i did the test, everything works
Sent from my HTC One using xda premium
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
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Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
The front camera works, but in my office it seems VERY sensitive to light. The lights are glaring heavily. I never use the front camera so I don't know if that's normally how it was. Air gestures work when the screen is on (swiping left and right to view my photos), but the quick glance won't work when the phone is locked. The weird thing is that quick glance works when I do the "try it" tutorial only.
440bro said:
Is anything covering the front facing camera, or light sensor? Like a case, bad screen protector, etc....
Does your front facing camera work just fine as a camera?
How about air gestures? Do they work?
I'm asking these things because it seems your proximity sensors aren't working properly. Your phone thinks it's next to your head all the time, so it's not waking the screen until the other person ends call. We need to find out which one is acting up and why.
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Ok now it seems quick glance DOES work when the phone is off....I just couldn't do it correctly.
Main problem still exists though.
What rom are you using
Sent from my SAMSUNG-SM-N900A using Tapatalk
My note 2 started like this also. I don't know what's wrong with it.
Sent from iNew V3 using Tapatalk
My phone is completely stock and not rooted.
MNDZA said:
My phone is completely stock and not rooted.
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then i would contact att and get a warrenty replacement
jerrycoffman45 said:
then i would contact att and get a warrenty replacement
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I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
MNDZA said:
I was thinking that, but I'm tempted on resetting my phone and seeing if that helps. The problem is that I would lose all my app data and I'd hate to deal with that.
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att will ask you to do that when you call
MNDZA said:
When I am in a call, putting the phone to my face turns the screen off using the proximity sensor. However, removing the phone from my face does not turn the screen back on. Nothing turns it back on even if I push all the buttons or hold them or do anything unless the other person hangs up. I cannot remember when it started....before or after the recent update.....but it did start very recently. Any ideas? If I turn off the proximity sensor during calls it works fine by locking and unlocking the screen with the buttons.
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Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
done12many2 said:
Unfortunately this sounds like a bad proximity sensor. This can be verified by testing the sensor by dialing *#0*#
I had this happen to my last Note 3. The only difference was I could turn the screen back on with the home button.
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I tried that *#0*# test and I can activate the proximity sensor, but it seems to stay on after that.
This is a known issue with our phone. I had this issue myself. Plenty of times. Just call ATT and ask for a replacement.
Yeah I just found this:
http://forums.androidcentral.com/sa...-3-proximity-sensor-issue-during-calls-5.html
It's not a software issue use canned air and blow by the speaker and the headphone jack als o press on the back of the phone . This has happened to me
Sent from my SAMSUNG-SM-N900A using xda app-developers app
i stumbled upon this thread and took my phone apart and sure enough there was lint in it. in the dial pad using the *#0*# method, when i covered the sensor the screen would light green, vibrate, and stay that way after i moved my hand away. i cleaned it and everything is perfect!!!
Try this
https://www.youtube.com/watch?v=fls4NIRJ1IQ&feature=youtube_gdata_player
Sent from my Note 3 SM-N900A rooted by Designgears
Hello,
When i close the case, it shows a black screen with a clock in it for few second, then the screen is turned off (which is stupid cause this already screws the AOD feature) but my biggest concern is that it doesn't lock the phone, when i close the case and reopen it, the phone is just unlocked, and i really don't like that.
Is there a way around this please ? cause am honestly pretty dissapointed by this Clear View case, i thought its better than the S-view cause it's more expensive but apparently i was wrong
thanks
If you close and then reopens the cover, in lessa than 5 seconds, you don't give enough time for your S7 locks itself.
You have to wait a least 5 seconds for it. And you can adjust this time in settings.
My S7 Edge is in portuguese. For me, the sequence is Configurações->Tela de Bloqueio e Segurança->Configurações Tela de Bloqueio->Bloquear Automaticamente. I don't know the sequence in english....
You might not know what it is in English... but Google Translate does..
Settings-> Lock & Security Screen-> Settings Lock Screen-> Auto Lock
did anyone notice the Always on Display dims, but doesn't turn off when turned face-down or put in your pocket?
Yes and looks as though that is how it will always be now. I read an article about how they did proximity sensor on this phone. The process sensor causes a white light to blink when it's on so it is only used when on a call.
Wait ... So the ALWAYS ON display is on ALWAYS and that's a problem??? Hmmmm
Try Gravity Screen.
vintagerock said:
Yes and looks as though that is how it will always be now. I read an article about how they did proximity sensor on this phone. The process sensor causes a white light to blink when it's on so it is only used when on a call.
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This is bull s h i t! WTH!!
Yea, I was looking into this. The "behind the glass" proximity sensor isonly on when in calls etc. You'l see it's on by the flashing white dot near the battery icon when in a call etc. All other times it seems it's off. So AOD is always on as it doesn't use the proximity sensor any longer.
Really stupid on their part.
the_scotsman said:
Yea, I was looking into this. The "behind the glass" proximity sensor isonly on when in calls etc. You'l see it's on by the flashing white dot near the battery icon when in a call etc. All other times it seems it's off. So AOD is always on as it doesn't use the proximity sensor any longer.
Really stupid on their part.
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I agree, Also I used the lift to call when in a persons sms thread in the stock messages app, now that does not work either because of this.... I can't find an option to turn it on. Never had an option on my prior galaxys as it just worked...
jstodda said:
Wait ... So the ALWAYS ON display is on ALWAYS and that's a problem??? Hmmmm
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Yes because I want it always on WHEN I CAN SEE IT, not when it's in my pocket.
---------- Post added at 09:04 AM ---------- Previous post was at 09:03 AM ----------
Tel864 said:
Try Gravity Screen.
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Have you tried it for this case?
This sucks... Only way I understand this it's that they decided that AOD and proximity sensor always on consume almost the same amount of battery.
I cover the proximity sensor on s9+ and turn off AOD in 30sec and then i try that on my s10+ and nothing happened and for now i turn it off because is all the time active.
Screen On In Pocket
My phone doesn't arrive until tomorrow so I have no report but, I am wondering if anyone has noticed accidental screen on in pocket or seen a setting to prevent. Older Galaxy phones had a setting to prevent this which relied on proximity sensor.
bsam55 said:
My phone doesn't arrive until tomorrow so I have no report but, I am wondering if anyone has noticed accidental screen on in pocket or seen a setting to prevent. Older Galaxy phones had a setting to prevent this which relied on proximity sensor.
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Accidental touch is still an option on the S10, i have mine enabled but it never turns AOD off. It doesn't work like before. I'm hoping they can fix this as its getting on my nerves that I have to keep disabling AOD when leaving in my bag else it'll stay on wasting battery for nothing.
Sent from my [device_name] using XDA-Developers Legacy app
So basically if I use a wallet folio case then then AOD doesnt turn off when I close the cover?
What would be causing this?
Sent from my SM-G975U using Tapatalk
Limeybastard said:
So basically if I use a wallet folio case then then AOD doesnt turn off when I close the cover?
What would be causing this?
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Probably need to be connected with proximity sensor but this time is under the screen who knows.
I just ran the Samsung inbuilt test *#0#* , there is no test under Sensors for the proximity sensor for this model, if I'm not mistaken other Galaxy devices did have this specific sub test under Sensors test menu
Sent from my SM-G975U using Tapatalk
Hi, sometimes my phone works perfectly and sometimes it’s screen becomes unresponsive and showing purple lines. Can someone guide me how to solve this problem and can it be solved by OLED Saver by MrJS for Android?
Tela verde o que fazer
isinotis said:
Hi, sometimes my phone works perfectly and sometimes it’s screen becomes unresponsive and showing purple lines. Can someone guide me how to solve this problem and can it be solved by OLED Saver by MrJS for Android?
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Might be an issue with the software or the hardware