Stuck on rescue mode - Honor 5C Questions & Answers

After flashing twrp and afterwards stock recovery and rolling back from nougat to mm i ended up to situation where phone is stuck on rescue mode and there is no fastboot.
Now phone gives error:
func no 11(recovery image)
error no 2(load failed)
Pressing power button and volume up, down or all three together with or without sdcard and uppdate.app file allways just restarts back to rescue mode.
So is phone now paper weight and has anyone any ideas? i think i just have to start hunting for cheap replacement motherboard for phone, i can't figure anything else anymore.

stepi1 said:
After flashing twrp and afterwards stock recovery and rolling back from nougat to mm i ended up to situation where phone is stuck on rescue mode and there is no fastboot.
Now phone gives error:
func no 11(recovery image)
error no 2(load failed)
Pressing power button and volume up, down or all three together with or without sdcard and uppdate.app file allways just restarts back to rescue mode.
So is phone now paper weight and has anyone any ideas? i think i just have to start hunting for cheap replacement motherboard for phone, i can't figure anything else anymore.
Click to expand...
Click to collapse
Did you try to flash firmware manually??

yes i tried three button method with sdcard and it just keeps booting directly to rescue mode. Looks like it's going to be a paper weight.

stepi1 said:
yes i tried three button method with sdcard and it just keeps booting directly to rescue mode. Looks like it's going to be a paper weight.
Click to expand...
Click to collapse
Did you download right firmware number...??
Which firmware you were on before issue??

stepi1 said:
yes i tried three button method with sdcard and it just keeps booting directly to rescue mode. Looks like it's going to be a paper weight.
Click to expand...
Click to collapse
U might be flashing wrong firmware

first i tried b132 fw, then b300 version what was used inn dowgrade earlier. anyway resuts is allwas quick boot with to short vibration.

Thanks for ideas but i allready bought honor 7 lite with broken display, ill take motherboard from that phone. Luckily i remembered to take backup this time.

stepi1 said:
Thanks for ideas but i allready bought honor 7 lite with broken display, ill take motherboard from that phone. Luckily i remembered to take backup this time.
Click to expand...
Click to collapse
Goodluck bud. But can i know u bought a second phone just for accessories?

Simply u can fix
Manually flash using command prompt
System
Custom
Boot
Recovery
Image files
Then try to open recovery,
recovery open then use Dload method
---------- Post added at 02:30 PM ---------- Previous post was at 02:26 PM ----------
stepi1 said:
After flashing twrp and afterwards stock recovery and rolling back from nougat to mm i ended up to situation where phone is stuck on rescue mode and there is no fastboot.
Now phone gives error:
func no 11(recovery image)
error no 2(load failed)
Pressing power button and volume up, down or all three together with or without sdcard and uppdate.app file allways just restarts back to rescue mode.
So is phone now paper weight and has anyone any ideas? i think i just have to start hunting for cheap replacement motherboard for phone, i can't figure anything else anymore.
Click to expand...
Click to collapse
Opened erecovery and shutdown the phone,
Then connect to pc and quickly press volume down
Automatically goes to bootloader

Related

Bricked Huawei P9

Hello,
after a couple of attempts at installing TWRP recovery, some successful, some not, a ROM reinstall and finally this last factory reset, my Huawei P9 phone is stuck at what appears to be boot or restart loop. It is interesting however that I am unable to turn off the phone at all and it's been like this for an hour. At first, TWRP recovery wouldn't boot but the OS would. Then I did factory reset and phone restarted. Since then it won't boot or turn off. When I hold the power button to turn it off, it vibrates once, then vibrates again and then Huawei logo is displayed. After that a message that says "Your device has been unlocked and can't be trusted." & "Your device is booting now..." which is normal since I unlocked my phone bootloader, but the problem is that it is just stuck there.
It stays there forever, screen on, phone on, can't restart because it comes back to the same point, can't turn it off since battery is impossible to take out... Any hope? I bought the phone a couple of days ago and this is really bad... Help!
Edit: In case someone else stumbles upon similar situation - after trying everything possible with these 3 buttons I had available (vol+- and power), I have managed to boot by (I THINK) holding the power button for 10 secs but releasing it really fast after the screen turns off and BEFORE the first vibration happens.
Edit 2: Now I have the same problem again and I can't seem to get the right button "combo" to pass the booting phase like I did some hour ago... Any ideas?
Edit 3: It appears that the ROM I have flashed caused problems with TWRP - after I got an SD card, managed to put stock ROM (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) on it and then did force upgrade, the phone booted successfully.
Step by step:
1) Drained battery to 0% and forced phone to turn off (otherwise it would vibrate twice and get stuck loading TWRP if I tried to turn it off using power button)
2) When I plugged it in and it got some battery power it started, avoided TWRP and regularly booted the OS (which was causing problems with TWRP in my case I think). If you don't have any OS, do not recharge or turn on your phone until you have prepared and put SD card into the phone
3) Downloaded and extracted the dload folder from the P9 stock ROM archive (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) to root directory of SD card
4) Unplugged and turned off the phone using OS Shutdown option
5) Turned it on by holding power, volup and voldown buttons together - "Your device has been unlocked and can't be trusted. Your device is booting now..." message appeared so I thought it was stuck again and was about to hang myself, but then the OS upgrade started (if it doesn't work right away, try restarting the phone with power, volup and voldown buttons held together again)
6) Upgrade was successful but the phone wouldn't boot without complete factory reset, after which it booted normally. Bootloader was relocked, then I updated to the latest stable EMUI (4.1.1) and life returned to normal.
BUMP
I can access Fastboot&Rescue mode and use abd (but phone is not rooted). Other than that I can't get to repeat what I did when I managed to boot the phone previous time this happened some hours ago... Can anyone post all volume+- and power key combinations which I can try?
Any other ideas more than welcome...
Guys can someone help with this. I'm having the same sort of issues. I have flashed an update and now I have lost touch on the screen. I can't even use twrp because the touch is not working.
Please can someone advise.
Sent from my SM-G928F using Tapatalk
Vernicht said:
BUMP
I can access Fastboot&Rescue mode and use abd (but phone is not rooted). Other than that I can't get to repeat what I did when I managed to boot the phone previous time this happened some hours ago... Can anyone post all volume+- and power key combinations which I can try?
Any other ideas more than welcome...
Click to expand...
Click to collapse
After getting an SD card (everything I did so far was using internal storage) and putting stock Huawei P9 ROM on it (Android 6 and EMUI 4), then shutting down (forced by draining battery) and doing force upgrade (vol+ and vol- held after power up) I have managed to (upgrade and) boot my phone and get it back to normal again. If anyone needs more detailed explanation on how I solved this, feel free to ask.
Open bootloader again, i had the same problem few days ago
Yes please vernicht. My touchscreen has stopped responding after flashing an update.app using DC Phoenix.
I really need to get the phone back to normal.
Thanks in advance
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
Yes please vernicht. My touchscreen has stopped responding after flashing an update.app using DC Phoenix.
I really need to get the phone back to normal.
Thanks in advance
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Can you boot into OS? Please provide more exact details.
How I got out of the TWRP(?) boot loop: I couldn't take out the battery, but I have managed to drain it to 0% by letting the phone stay on for hours thus eventually shutting itself down. After that I have charged it and then powered it up. It didn't attempt to boot TWRP (no loop) but instead booted back the OS. After that I could regularly restart the phone and do all operations without getting stuck in loop, which allowed me to issue force upgrade command using hardware power up/down buttons.
Nope. I manage to flash it with DC Phoenix fully but it just keeps boot looping and going back to the Huawei logo. Then after that if goes into its recovery menu and the only my to use the menus is with the volume keys.
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
Nope. I manage to flash it with DC Phoenix fully but it just keeps boot looping and going back to the Huawei logo. Then after that if goes into its recovery menu and the only my to use the menus is with the volume keys.
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Are you able to put files on your SD card? If yes, you can try putting stock ROM on it and then force force upgrading (hold vol+ and vol- together after power up). It should overwrite everything and boot up.
I have done this but it won't even force flash the stock rom. It gets to 5% and says 'system error'
I followed your suggestion to let the battery drain and then I charged it fully, but when charging it got to 1% and rebooted the phone into eRecovery.
I wish I could get this phone fixed and back to normal.
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
I have done this but it won't even force flash the stock rom. It gets to 5% and says 'system error'
I followed your suggestion to let the battery drain and then I charged it fully, but when charging it got to 1% and rebooted the phone into eRecovery.
I wish I could get this phone fixed and back to normal.
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
Did you use this stock ROM for P9 (if it's EVA-L09 like mine) or something else?
http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
It worked fine with force upgrade for me, while some other ROMs didn't.
Do you have Wipe cache and data/factory reset options available in eRecovery, did you try that?
I'll try that. The only problem I have is my touchscreen won't respond under eRecovery. I have to use the volume and power key to navigate. Any idea what's happened there?
Sent from my SM-G928F using Tapatalk
nscxp2005 said:
I'll try that. The only problem I have is my touchscreen won't respond under eRecovery. I have to use the volume and power key to navigate. Any idea what's happened there?
Sent from my SM-G928F using Tapatalk
Click to expand...
Click to collapse
It will probably return to function after you restore to stock ROM. Until then you can use power button to select items in eRecovery if needed.
Btw I have edited my original first post in this thread with step by step guide on what I did in my case.
Thank you Vernicht for all your help.
I finally manage to get the phone fully working again. I also managed to get it changed from C900 to C432, lock the bootloader and join the beta.
Thank you so much again. It's very much appreciated.
Merry Christmas too
Sent from my SM-G928F using Tapatalk
Hi nscxp2005
how did you manage that?
i have the same Problem.
i have done a "Wipe Cache" and a factory reset.
i have copied the "update.app" from PauloBrien zip on a sd card in a folder named dload.
then i have done a Force flash -> it goes to 5% an says Invalid File.
when i look in the device with DC Phoenix it says it is a EVA-L09C900B136
Why have i done that?
My wive have the EVA-L09C432B136 and i updatet it OTA to Nougat.
i thought i could switch to that version to get the new Nougat but something went wrong......
thanks in advance and sry for my english =)
trx850 said:
Hi nscxp2005
how did you manage that?
i have the same Problem.
i have done a "Wipe Cache" and a factory reset.
i have copied the "update.app" from PauloBrien zip on a sd card in a folder named dload.
then i have done a Force flash -> it goes to 5% an says Invalid File.
when i look in the device with DC Phoenix it says it is a EVA-L09C900B136
Why have i done that?
My wive have the EVA-L09C432B136 and i updatet it OTA to Nougat.
i thought i could switch to that version to get the new Nougat but something went wrong......
thanks in advance and sry for my english =)
Click to expand...
Click to collapse
Did you manage to fix this issue??
---------- Post added at 10:55 PM ---------- Previous post was at 10:52 PM ----------
Hi Guys, hope you can help
I have got an P9 EVA-L09 which I tried to update to B378 but failed and now it stuck in a boot loop and won't recover using the phone.
I have tried to download the update mentioned above and doing a forced recovery on the phone Power + VOL+ + VOL- but no luck, gets 5% and fails.
Would like some help please.
Hello, I have the same problem, I tried to install Lineage 14.1 and it didn't work. Then i tried to go back to EMUI 5.0 and i just all fell apart. No i have no android on my P9 (cos i wiped all data and the system through TWRP 3.1.1.1), and now my touchscreen doesn't work. When i try to force install, it blockes on 5%. Anyone have any idea on how to fix it? Thanks
weineckcobra said:
Hello, I have the same problem, I tried to install Lineage 14.1 and it didn't work. Then i tried to go back to EMUI 5.0 and i just all fell apart. No i have no android on my P9 (cos i wiped all data and the system through TWRP 3.1.1.1), and now my touchscreen doesn't work. When i try to force install, it blockes on 5%. Anyone have any idea on how to fix it? Thanks
Click to expand...
Click to collapse
Inatall System via Srk Tool
Bricked my P9 while trying to remove branding.
Vernicht said:
Hello,
after a couple of attempts at installing TWRP recovery, some successful, some not, a ROM reinstall and finally this last factory reset, my Huawei P9 phone is stuck at what appears to be boot or restart loop. It is interesting however that I am unable to turn off the phone at all and it's been like this for an hour. At first, TWRP recovery wouldn't boot but the OS would. Then I did factory reset and phone restarted. Since then it won't boot or turn off. When I hold the power button to turn it off, it vibrates once, then vibrates again and then Huawei logo is displayed. After that a message that says "Your device has been unlocked and can't be trusted." & "Your device is booting now..." which is normal since I unlocked my phone bootloader, but the problem is that it is just stuck there.
It stays there forever, screen on, phone on, can't restart because it comes back to the same point, can't turn it off since battery is impossible to take out... Any hope? I bought the phone a couple of days ago and this is really bad... Help!
Edit: In case someone else stumbles upon similar situation - after trying everything possible with these 3 buttons I had available (vol+- and power), I have managed to boot by (I THINK) holding the power button for 10 secs but releasing it really fast after the screen turns off and BEFORE the first vibration happens.
Edit 2: Now I have the same problem again and I can't seem to get the right button "combo" to pass the booting phase like I did some hour ago... Any ideas?
Edit 3: It appears that the ROM I have flashed caused problems with TWRP - after I got an SD card, managed to put stock ROM (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) on it and then did force upgrade, the phone booted successfully.
Step by step:
1) Drained battery to 0% and forced phone to turn off (otherwise it would vibrate twice and get stuck loading TWRP if I tried to turn it off using power button)
2) When I plugged it in and it got some battery power it started, avoided TWRP and regularly booted the OS (which was causing problems with TWRP in my case I think). If you don't have any OS, do not recharge or turn on your phone until you have prepared and put SD card into the phone
3) Downloaded and extracted the dload folder from the P9 stock ROM archive (http://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818) to root directory of SD card
4) Unplugged and turned off the phone using OS Shutdown option
5) Turned it on by holding power, volup and voldown buttons together - "Your device has been unlocked and can't be trusted. Your device is booting now..." message appeared so I thought it was stuck again and was about to hang myself, but then the OS upgrade started (if it doesn't work right away, try restarting the phone with power, volup and voldown buttons held together again)
6) Upgrade was successful but the phone wouldn't boot without complete factory reset, after which it booted normally. Bootloader was relocked, then I updated to the latest stable EMUI (4.1.1) and life returned to normal.
Click to expand...
Click to collapse
I have the same issue after flashing the rollback package from the official huawei site. The phone isn't rooted, it just had a branding for some odd reason. So I installed the C432B182 but somehow ended up with a C900B... firmware. So I installed the Rollback package C900B300 using the 3 button method. It said successfull but ever since I've been stuck in the same loop. At the logo. Trying to enter recovery mode (Volume Up + Power) or Force flash any of the firmwares (stock C432.. or rollback C900) doesnt succeed. It wont attempt. Only vibrates as you described and turns the screen off for a second before entering the same loop again.
How did you manage to enter the flash Menu??
Thanks in advance and hope you can help.
SherifSabet said:
I have the same issue after flashing the rollback package from the official huawei site. The phone isn't rooted, it just had a branding for some odd reason. So I installed the C432B182 but somehow ended up with a C900B... firmware. So I installed the Rollback package C900B300 using the 3 button method. It said successfull but ever since I've been stuck in the same loop. At the logo. Trying to enter recovery mode (Volume Up + Power) or Force flash any of the firmwares (stock C432.. or rollback C900) doesnt succeed. It wont attempt. Only vibrates as you described and turns the screen off for a second before entering the same loop again.
How did you manage to enter the flash Menu??
Thanks in advance and hope you can help.
Click to expand...
Click to collapse
Hello!
At me too such problem. When charging to sit at 0% and plug it into the charger, it immediately turns on and goes into the system, then the screen is worth a long logo. I have a phone EVA-L09C627B150.
Help me find my full version! Or I can use this version by reference https://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
Sorry for my English!

huawei p9 plus blocked on logo

sorry for my english
please help i brick my huawei p9 plus vie-l29 after try to install a new framware it is blocked on logo an can enter only to fastboot & rescue mode
Foul restart by holding down the volume button in the upper part (+). In recovery you do comes out of the 2 formats that are indicated and so you starts with the configuration of fabrica.
Grlschia said:
Foul restart by holding down the volume button in the upper part (+). In recovery you do comes out of the 2 formats that are indicated and so you starts with the configuration of fabrica.
Click to expand...
Click to collapse
sorry but the phone dont start to recovery mode it still blocked on logo and whene I press volume down boutton and plug the usb cable it enter to the fastboot & rescue mode only
laro2202 said:
sorry for my english
please help i brick my huawei p9 plus vie-l29 after try to install a new framware it is blocked on logo an can enter only to fastboot & rescue mode
Click to expand...
Click to collapse
Questions:
-How were you installing the firmware (which method)?
-What firmware were you putting in?
-What version is your phone?
-What android version did your phone had before bricking it?
I've been there with the soft brick. I got my phone back to life by downloading a ROM, putting it into the external SD Card, created a folder named 'dload' and adding the UPDATE.APP file there, then, press vol up + vol down + power and the restore started.
One thing that's worth to mention is that the phone may not boot even with this, but you just need to put the phone on erecovery ( turn it on with vol up + power ) and wipe cache + factory reset. This will bring it back to life!
jeinnerabdel said:
Questions:
-How were you installing the firmware (which method)?
-What firmware were you putting in?
-What version is your phone?
-What android version did your phone had before bricking it?
I've been there with the soft brick. I got my phone back to life by downloading a ROM, putting it into the external SD Card, created a folder named 'dload' and adding the UPDATE.APP file there, then, press vol up + vol down + power and the restore started.
One thing that's worth to mention is that the phone may not boot even with this, but you just need to put the phone on erecovery ( turn it on with vol up + power ) and wipe cache + factory reset. This will bring it back to life!
Click to expand...
Click to collapse
thank for the message
the phone is huawei P9 Plus VIE-L29 the wrong thing that I did that I flash a data file before flashing rom and the big problem that the phone enter only to the fastboot and rescue mode like the attached picture and I thing that my phone is dead now and no way to resolve this problem
Don't worry FIND THIS VIDEO in youtube Huawei Honor 7 flashing in fastboot - DC Phoenix... BUT u should payed 15 euro for using this program but it works 100 % i used it for my VIE-L29C10 this programm flashed you phone from fastboot! GOOD luck MATE
Ok, first, don't worry, this is soft brick, which means the phone will recover, it's just a matter of flashing the right rom. Follow my steps above and make sure you turn on the phone holding the 3 buttons at the same time, once the logo appears release the power button and keep both volume keys for a few seconds and release them. That's forced update mode.
The rom is about 2.8 gigabytes and must be in dload folder on the root of your external SD.
---------- Post added at 01:40 AM ---------- Previous post was at 01:38 AM ----------
PD: Don't pay for software to get the phone back! You can do it yourself!
jeinnerabdel said:
Ok, first, don't worry, this is soft brick, which means the phone will recover, it's just a matter of flashing the right rom. Follow my steps above and make sure you turn on the phone holding the 3 buttons at the same time, once the logo appears release the power button and keep both volume keys for a few seconds and release them. That's forced update mode.
The rom is about 2.8 gigabytes and must be in dload folder on the root of your external SD.
---------- Post added at 01:40 AM ---------- Previous post was at 01:38 AM ----------
PD: Don't pay for software to get the phone back! You can do it yourself!
Click to expand...
Click to collapse
yes mate u're right first of all he should try flash his cellphone 3 button method but if it's not work he should pay for this porgamm and 100 % that programm flash his phone from rescue mode
laro2202 said:
thank for the message
the phone is huawei P9 Plus VIE-L29 the wrong thing that I did that I flash a data file before flashing rom and the big problem that the phone enter only to the fastboot and rescue mode like the attached picture and I thing that my phone is dead now and no way to resolve this problem
Click to expand...
Click to collapse
mine is the same except that the FRP is Unlock
have you found a fix yet
---------- Post added at 10:18 PM ---------- Previous post was at 10:16 PM ----------
jeinnerabdel said:
Questions:
-How were you installing the firmware (which method)?
-What firmware were you putting in?
-What version is your phone?
-What android version did your phone had before bricking it?
I've been there with the soft brick. I got my phone back to life by downloading a ROM, putting it into the external SD Card, created a folder named 'dload' and adding the UPDATE.APP file there, then, press vol up + vol down + power and the restore started.
One thing that's worth to mention is that the phone may not boot even with this, but you just need to put the phone on erecovery ( turn it on with vol up + power ) and wipe cache + factory reset. This will bring it back to life!
Click to expand...
Click to collapse
Where did you find the rom to download ?
DenPim said:
yes mate u're right first of all he should try flash his cellphone 3 button method but if it's not work he should pay for this porgamm and 100 % that programm flash his phone from rescue mode
Click to expand...
Click to collapse
Just rescued my phone by using the DC Unlocker tool.....Best 15 euros I've spent
what exactly you purchased in dc unlocker? I have the same problem as you pls help..
Jpacs said:
what exactly you purchased in dc unlocker? I have the same problem as you pls help..
Click to expand...
Click to collapse
I purchased 15 credits in DC phoenix....Read the Q&A and it will help......The program let me install a firmware using fastboot
cuzovillafan said:
I purchased 15 credits in DC phoenix....Read the Q&A and it will help......The program let me install a firmware using fastboot
Click to expand...
Click to collapse
I just restored my phone but spent 30, so annoying thnx
Sent from my VIE-L29 using XDA-Developers Legacy app
Jpacs said:
I just restored my phone but spent 30, so annoying thnx
Click to expand...
Click to collapse
Have you managed to update it
laro2202 said:
sorry for my english
please help i brick my huawei p9 plus vie-l29 after try to install a new framware it is blocked on logo an can enter only to fastboot & rescue mode
Click to expand...
Click to collapse
The device loses a Recovery Stock file that must be installed
1. Download the file Recovery Open the zip file and place the file in the Minimal ADB and Fastboot program
2. Open Minimal ADB and Fastboot
3. Connect your phone to the computer
4. Type this command (fastboot flash recovery recovery.img)
5. After installing the Recovery Stock file in your mobile phone, disconnect the cable and continue pressing the stop button until it restarts and press the stop button with the volume up button until you see Recovery and load the original ROM in the SD card
I'm sorry I can not add links to my posts a few
samy5689 said:
The device loses a Recovery Stock file that must be installed
1. Download the file Recovery Open the zip file and place the file in the Minimal ADB and Fastboot program
2. Open Minimal ADB and Fastboot
3. Connect your phone to the computer
4. Type this command (fastboot flash recovery recovery.img)
5. After installing the Recovery Stock file in your mobile phone, disconnect the cable and continue pressing the stop button until it restarts and press the stop button with the volume up button until you see Recovery and load the original ROM in the SD card
I'm sorry I can not add links to my posts a few
Click to expand...
Click to collapse
No chance to work,FRP and Bootloader is locked.This only working with unlocked Bootloader to flash img Files via Fastboot
Only DC Phoenix helps
---------- Post added at 08:34 AM ---------- Previous post was at 08:29 AM ----------
Instruction here
https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial
This works with locked FRP and locked Bootloader.
You have 72 Hours for 15€.
Only what you need is the right Firmware(UPDATE.APP) from your Device

SM-N920I in bootloop after OTA update, unable to access recovery mode.

Would thoroughly appreciate any kind assistance. I have a note 5 model no SM-N920I. I come from Singapore, and this phone is unbranded (not carrier specific). What happened was, i received an OTA update and thus went ahead with downloading the update. Immediately upon successful update, my phone started crashing and constantly rebooting on its own. Until one fine day it crashed and went into bootloop.
After which, i had attempted to reflash stock Firmware using Smartswitch. It was successful but the phone was still stuck in bootloop. Any attempts to force the phone into recovery mode (home + vol up + power button) was not successful. I couldnt even switch off my phone, with the screen stuck on the samsung screen, untill the battery drained. Any attempts to charge the phone would cause the phone to turn on but stuck on the samsung screen. Able to go into download mode, and already checked the vol up button is not faulty.
Attempted to reflash stock via ODIN, was successful also, but still in bootloop and unable to force into recovery mode.
Phone had never been tampered with before this issue, never rooted,never messed with. Appreciate any help offered. Thanks
ian2542 said:
Would thoroughly appreciate any kind assistance. I have a note 5 model no SM-N920I. I come from Singapore, and this phone is unbranded (not carrier specific). What happened was, i received an OTA update and thus went ahead with downloading the update. Immediately upon successful update, my phone started crashing and constantly rebooting on its own. Until one fine day it crashed and went into bootloop.
After which, i had attempted to reflash stock Firmware using Smartswitch. It was successful but the phone was still stuck in bootloop. Any attempts to force the phone into recovery mode (home + vol up + power button) was not successful. I couldnt even switch off my phone, with the screen stuck on the samsung screen, untill the battery drained. Any attempts to charge the phone would cause the phone to turn on but stuck on the samsung screen. Able to go into download mode, and already checked the vol up button is not faulty.
Attempted to reflash stock via ODIN, was successful also, but still in bootloop and unable to force into recovery mode.
Phone had never been tampered with before this issue, never rooted,never messed with. Appreciate any help offered. Thanks
Click to expand...
Click to collapse
Hold both the volume down and power button at the same time until the screen turns off, when it turns back on use the volume down button to select factory reset and then tap the home button and follow through with it.
At this point you can flash the twrp recovery from Odin. My be that recovery works for you and in this you can wipe the phone.
Hello. I am new here and sorry if broke any rules.
I have note 5 n920L. Bought it used. Received update 7.0. After it, it worked for 2 days and than started working slowly. Restarted and after restart I saw blue screen - "installing system updates". The same screen was for 10 hours. It could not load into recovery mode for wiping. It could not install firmware from download mode. Cannot add here photos because do not have 10 posts.
When trying installing firmware, odin stops on system.img.
When trying recovery mode, it does not enters there.
I see recovery mode after hours trying installing system updates. When I click on wipe data or cache, I have errors:
no support single - sku
supported api: 3
dm-verify verification failed
e: failed to mount cache (invalid argument)
e: cannot mount cache recovery last install and many other similar errors
FRP IS LOCKED. STATUS IS CUSTOM (do not know how and why, if it was custom could not receive update..)
If you can get into download mode you should try Samsung smart switch.
Samsung smart swithc writes that the this device is ot supported. Why it writes so, do not know. It is original n920L
Try this.
https://forum.xda-developers.com/showpost.php?p=65031919&postcount=270
Tried it too but it did not help
ian2542 said:
Would thoroughly appreciate any kind assistance. I have a note 5 model no SM-N920I. I come from Singapore, and this phone is unbranded (not carrier specific). What happened was, i received an OTA update and thus went ahead with downloading the update. Immediately upon successful update, my phone started crashing and constantly rebooting on its own. Until one fine day it crashed and went into bootloop.
After which, i had attempted to reflash stock Firmware using Smartswitch. It was successful but the phone was still stuck in bootloop. Any attempts to force the phone into recovery mode (home + vol up + power button) was not successful. I couldnt even switch off my phone, with the screen stuck on the samsung screen, untill the battery drained. Any attempts to charge the phone would cause the phone to turn on but stuck on the samsung screen. Able to go into download mode, and already checked the vol up button is not faulty.
Attempted to reflash stock via ODIN, was successful also, but still in bootloop and unable to force into recovery mode.
Phone had never been tampered with before this issue, never rooted,never messed with. Appreciate any help offered. Thanks
Click to expand...
Click to collapse
bro use kies to recover your phone but all data will be lose if u do this format.
Get your model , serial and IMEI number
If you can go to download mode then flash.... twrp-3.0.2-2-noblelte.img .... (Google plz) by putting the file in ODIN (AP) and flsh it. Then u can go in TWRP mode. Once u go in TWRP mode then u can connect ur phone to PC & put any custom rom depending on model u have & flash the custom rom. Later u can download the latest firmware from sammobile & flash the stock rom.
Another Solution: if u have flashed stock rom or reflashed the rom but giving same bootloop problem then Use 3 fingers i.e. volume up-volume down-power button and press it till the samsung logo starts flashing. Immediately again using 3 fingers press volume up- power- home button for long time till u get stock recovery. U have to do this the time when samsung logo goes off. Now from stock recovery wipe cache, dalvik and then select factory reset and then power off. Later put ur phone ON and around 20 minutes Ur phone will start with the latest stock rom.
I had same problem on my 920C & 920i model but both were saved by the procedure given above.
Need a clearer understanding of the steps needed
MrMike2182 said:
Hold both the volume down and power button at the same time until the screen turns off, when it turns back on use the volume down button to select factory reset and then tap the home button and follow through with it.
Click to expand...
Click to collapse
Ok i get the holding vol down and power button pert(simulate battery removal) and the screen will go off, before coming back on, but correct me if im wrong, u want me to continue holding down the vol down button all the way and the phone will provide options to factory reset? Sorry im not too good at reading between the lines...
Would it really work with KIES?
Greatfullded said:
bro use kies to recover your phone but all data will be lose if u do this format.
Get your model , serial and IMEI number
Click to expand...
Click to collapse
Will give it a shot man, already tried so many options, won't hurt to try another... If still fail, can use to chope seat at food court liao.... ??
Looks promising.
maheshhtc said:
If you can go to download mode then flash.... twrp-3.0.2-2-noblelte.img .... (Google plz) by putting the file in ODIN (AP) and flsh it. Then u can go in TWRP mode. Once u go in TWRP mode then u can connect ur phone to PC & put any custom rom depending on model u have & flash the custom rom. Later u can download the latest firmware from sammobile & flash the stock rom.
Another Solution: if u have flashed stock rom or reflashed the rom but giving same bootloop problem then Use 3 fingers i.e. volume up-volume down-power button and press it till the samsung logo starts flashing. Immediately again using 3 fingers press volume up- power- home button for long time till u get stock recovery. U have to do this the time when samsung logo goes off. Now from stock recovery wipe cache, dalvik and then select factory reset and then power off. Later put ur phone ON and around 20 minutes Ur phone will start with the latest stock rom.
I had same problem on my 920C & 920i model but both were saved by the procedure given above.
Click to expand...
Click to collapse
Wow thats detailed man. Appreciate the effort taken. Will head home, have a more in-depth read, and try out the steps. Will update if successful. Thanks again mate.
Kies is not supported for newer models than note 4 and s4 are. Is not it right?
---------- Post added at 07:35 PM ---------- Previous post was at 07:16 PM ----------
maheshhtc said:
If you can go to download mode then flash.... twrp-3.0.2-2-noblelte.img .... (Google plz) by putting the file in ODIN (AP) and flsh it. Then u can go in TWRP mode. Once u go in TWRP mode then u can connect ur phone to PC & put any custom rom depending on model u have & flash the custom rom. Later u can download the latest firmware from sammobile & flash the stock rom.
Another Solution: if u have flashed stock rom or reflashed the rom but giving same bootloop problem then Use 3 fingers i.e. volume up-volume down-power button and press it till the samsung logo starts flashing. Immediately again using 3 fingers press volume up- power- home button for long time till u get stock recovery. U have to do this the time when samsung logo goes off. Now from stock recovery wipe cache, dalvik and then select factory reset and then power off. Later put ur phone ON and around 20 minutes Ur phone will start with the latest stock rom.
I had same problem on my 920C & 920i model but both were saved by the procedure given above.
Click to expand...
Click to collapse
Was not able to flash twrp because FRP is locked. Is there any outcome?
abes777 said:
Kies is not supported for newer models than note 4 and s4 are. Is not it right?
---------- Post added at 07:35 PM ---------- Previous post was at 07:16 PM ----------
Was not able to flash twrp because FRP is locked. Is there any outcome?
Click to expand...
Click to collapse
The time u flashed the rom before the bootloop started did u checked in ODIN the GREEN BLOCK with PASS!!! written. If yes then U do not have any FRP lock problem or else the rom could not be flashed anyhow.
And if ur getting the bootloop this means the rom has been flashed but stuck on Samsung logo for several minutes. In this case im sure ur phone can go in stock recovery. Just send the image of the phone when it says FRP lock.
It wrote fail. Cannot flash firmware too, it stucks on system img.
---------- Post added at 07:11 AM ---------- Previous post was at 07:08 AM ----------
abes777 said:
It wrote fail. Cannot flash firmware too, it stucks on system img.
Sent U a PM. Check it out.
Click to expand...
Click to collapse

Can't enter recovery mode after installing TWRP

Hello everyone,
I bought a few days ago the Honor 5C and decided to root it. So I installed the TWRP (Nemo) using "fastboot", downloaded a ZIP of SuperSU and placed at the root of the internal storage. But when I try to enter recovery mode by using "adb reboot recovery" or by pressing the Volume Up + Power buttons, the phone vibrates, displays nothing for 2-3 seconds (not even a black screen, the screen is completely off). After that the "Honor" logo is dispayed for less than a second then the screen "Your device has been unlocked and can't be trusted [...] Your device is booting now..." with no option at all.
The problem is that this screen stays forever and never displays the recovery mode screen. If I entered this mode using the physical buttons, I can just press "Power" for a few seconds and then it reboots the phone normally. But if I used "adb", each reboot makes the phone entering again the same recovery mode that doesn't work, so I use the Volume Up + Power key while the phone is connected via USB to my laptop to enter e-recovery mode, then reboot normally.
Does anyone know how to solve this problem ? I really want to root my phone but I don't know what to do for now.
Thanks by advance for your answers !
ClementNerma said:
Hello everyone,
I bought a few days ago the Honor 5C and decided to root it. So I installed the TWRP (Nemo) using "fastboot", downloaded a ZIP of SuperSU and placed at the root of the internal storage. But when I try to enter recovery mode by using "adb reboot recovery" or by pressing the Volume Up + Power buttons, the phone vibrates, displays nothing for 2-3 seconds (not even a black screen, the screen is completely off). After that the "Honor" logo is dispayed for less than a second then the screen "Your device has been unlocked and can't be trusted [...] Your device is booting now..." with no option at all.
The problem is that this screen stays forever and never displays the recovery mode screen. If I entered this mode using the physical buttons, I can just press "Power" for a few seconds and then it reboots the phone normally. But if I used "adb", each reboot makes the phone entering again the same recovery mode that doesn't work, so I use the Volume Up + Power key while the phone is connected via USB to my laptop to enter e-recovery mode, then reboot normally.
Does anyone know how to solve this problem ? I really want to root my phone but I don't know what to do for now.
Thanks by advance for your answers !
Click to expand...
Click to collapse
Are you on EMUI 5 (Android Nougat) ? If so, official TWRP is not compatible with version > EMUI 4.x for now.
I'm using EMUI 5.0 / Android 7.0.
So now I've installed an incompatible TWRP can I just downgrade to EMUI 4.0 / Android 5.0 then flash it again and root my phone or should I reflash the original recovery before doing that ? I've read somewhere that updating a rooted phone could brick it so even if mine has just a TWRP and want to downgrade instead of upgrading I prefer to be sure.
Thanks by advance !
ClementNerma said:
I'm using EMUI 5.0 / Android 7.0.
So now I've installed an incompatible TWRP can I just downgrade to EMUI 4.0 / Android 5.0 then flash it again and root my phone or should I reflash the original recovery before doing that ? I've read somewhere that updating a rooted phone could brick it so even if mine has just a TWRP and want to downgrade instead of upgrading I prefer to be sure.
Thanks by advance !
Click to expand...
Click to collapse
you need install original recovery and extract update.app from B100 firmware, then you place it to "dload" folder in your sd card and flash using 3 buttons. you cant full brick by messing with root. only soft brick which is fixable.
Ok I'll try it. I will post again if something comes wrong.
Thanks a lot for your help
I forgot to ask about one thing : I'm owning a phone with NEM-L51 model and I don't know if I can use NEM-L22 firmware ? If I can't, where can I find the right files to downgrade this specific model ? All the firmware files I see on the web are for the NEM-L22...
EDIT : I've found the B102 firmware for NEM-L51 model (Europe + UK) can I take it for the downgrade or is the B100 specific version needed ?
ClementNerma said:
Hello everyone,
I bought a few days ago the Honor 5C and decided to root it. So I installed the TWRP (Nemo) using "fastboot", downloaded a ZIP of SuperSU and placed at the root of the internal storage. But when I try to enter recovery mode by using "adb reboot recovery" or by pressing the Volume Up + Power buttons, the phone vibrates, displays nothing for 2-3 seconds (not even a black screen, the screen is completely off). After that the "Honor" logo is dispayed for less than a second then the screen "Your device has been unlocked and can't be trusted [...] Your device is booting now..." with no option at all.
The problem is that this screen stays forever and never displays the recovery mode screen. If I entered this mode using the physical buttons, I can just press "Power" for a few seconds and then it reboots the phone normally. But if I used "adb", each reboot makes the phone entering again the same recovery mode that doesn't work, so I use the Volume Up + Power key while the phone is connected via USB to my laptop to enter e-recovery mode, then reboot normally.
Does anyone know how to solve this problem ? I really want to root my phone but I don't know what to do for now.
Thanks by advance for your answers !
Click to expand...
Click to collapse
It is easy bro . When the phone shows warning logo , click volume up + power and don't leave it untill it find a vibration . Leave the buttons after 3 seconds u felt vibration
gopinaidu77 said:
It is easy bro . When the phone shows warning logo , click volume up + power and don't leave it untill it find a vibration . Leave the buttons after 3 seconds u felt vibration
Click to expand...
Click to collapse
Thanks for your help but this doesn't work. When I do what you say it goes again and again to the same warning screen which never disappears. This is really strange, when I see videos I find on YouTube all Honor 5C owners that just do what you say enter in recovery mode, but it's not my case... I really wonder why.
I don't know if that can help you to understand, but I'm using a french Honor 5C phone, with EMUI 5.0 / Android Nougat like I said previously, model is NEM-L51 and I did the Android Nougat update several days ago using the Honor's official update application, which is natively installed on the phone.
About the firmwares, I've tried the B102 version for the specific model I own but each time (I downloaded the update ZIP several times, the first one with two folders named '1-main' and '2-vendor', the second with just the 'dload' files) the update stops at 5 purcents and says "Software install failed! Incompatibility with current version. Please download the correct update package."
What can I do to solve this problem ?
ClementNerma said:
Thanks for your help but this doesn't work. When I do what you say it goes again and again to the same warning screen which never disappears.
About the firmwares, I've tried the B102 version for the specific model I own but each time (I downloaded the update ZIP several times, the first one with two folders named '1-main' and '2-vendor', the second with just the 'dload' files) the update stops at 5 purcents and says "Software install failed! Incompatibility with current version. Please download the correct update package."
What can I do to solve this problem ?
Click to expand...
Click to collapse
When u click on vol up + power in warning screen .dont leave it till it shows erecovery . Probably its 6-7 seconds
gopinaidu77 said:
When u click on vol up + power in warning screen .dont leave it till it shows erecovery . Probably its 6-7 seconds
Click to expand...
Click to collapse
When you do Volume Up + Power it attemps to enter recovery mode, not recovery (that's what I read), excepted if a USB cable is plugged in (which is not my case). And that still doesn't work.
However, I'm able to enter erecovery mode by turning on the phone with only the Power button, then holding "Volume Up" as written on the screen (there are 3 boot options that shows up, but only when I boot normally) and I enter erecovery mode. But I can't do anything interesting in this mode, just download the latest firmware (which fails at each attempt, even when I'm connected to a working WiFi point), shutdown or reboot the phone normally.
Shoud I show you a video of when I boot my phone in normal mode / recovery mode / erecovery mode ?
ClementNerma said:
When you do Volume Up + Power it attemps to enter recovery mode, not recovery (that's what I read), excepted if a USB cable is plugged in (which is not my case). And that still doesn't work.
However, I'm able to enter erecovery mode by turning on the phone with only the Power button, then holding "Volume Up" as written on the screen (there are 3 boot options that shows up, but only when I boot normally) and I enter erecovery mode. But I can't do anything interesting in this mode, just download the latest firmware (which fails at each attempt, even when I'm connected to a working WiFi point), shutdown or reboot the phone normally.
Shoud I show you a video ?
Click to expand...
Click to collapse
No i understood
gopinaidu77 said:
No i understood
Click to expand...
Click to collapse
The problem is that I can't enter recovery mode, each time I try to install an OTA or full update package from the /dload folder on the SD card it fails, so I can't downgrade at all. Do you know a link that sure points to the good update package version for the Honor 5C on EMUI 5.0 in order to downgrade to Marshmallow ? I've found several links during my searches but I don't know if the installation fails because of a phone's bug or if it fails because of an invalid version.
EDIT : I forgot to precise the long model name of my phone : NEM-L51C432B350. On Firmware Finder Rewrite it shows that there are only two update packages for it, published on 20.04.2017... So I wonder if I need to download the three files shown in the filelist of the big update (1.68 Gb) and install them on the device ?
ClementNerma said:
The problem is that I can't enter recovery mode, each time I try to install an OTA or full update package from the /dload folder on the SD card it fails, so I can't downgrade at all. Do you know a link that sure points to the good update package version for the Honor 5C on EMUI 5.0 in order to downgrade to Marshmallow ? I've found several links during my searches but I don't know if the installation fails because of a phone's bug or if it fails because of an invalid version.
Click to expand...
Click to collapse
Stock recovery wont have an option . There is no graphical UI for installation.
Downgrade or update is just a manual procedure.
In order to roll back , u need to install a roll back package and then the origional MM package . Using the three button combination
gopinaidu77 said:
Stock recovery wont have an option . There is no graphical UI for installation.
Downgrade or update is just a manual procedure.
In order to roll back , u need to install a roll back package and then the origional MM package . Using the three button combination
Click to expand...
Click to collapse
Ok but where can I find this rollback package ? I only find files for the NEM-L22 model...
EDIT : If found the Russian version from here but is it ok to take it ?
ClementNerma said:
Ok but where can I find this rollback package ? I only find files for the NEM-L22 model...
EDIT : If found the Russian version from here but is it ok to take it ?
Click to expand...
Click to collapse
Yes that's fine.
gopinaidu77 said:
Yes that's fine.
Click to expand...
Click to collapse
Ok so in the guide I found on the same page I linked in my previous post (the guide is hopefully written in english) it says that the phone must haven't been rooted or even unlocked, so I prefered to relock the bootloader (and completely reset my phone, for the third time at least in two days).
But then I realized I would need to have an unlocked bootloader for the flash so I unlocked it again, but now the device stucks on "Your device is booting now..." with no option at all whatever I do, whatever the buttons I push... I'll really start to think I'm simply idiot
I'm searching on how to solve this new problem and unbrick the phone... 'cause I can't even shutdown it, the "Volume Up + Power" combination while USB plugged in or anything else doesn't work this time.
EDIT : Okay so my phone seems to really be hard-bricked. My phone just stays at the screen "Your device is booting now..." with no option at all, I can't shutdown it, I can't enter recovery or erecovery mode. Does anyone know what to do or is my phone definitively bricked ?
ClementNerma said:
Ok so in the guide I found on the same page I linked in my previous post (the guide is hopefully written in english) it says that the phone must haven't been rooted or even unlocked, so I prefered to relock the bootloader (and completely reset my phone, for the third time at least in two days).
But then I realized I would need to have an unlocked bootloader for the flash so I unlocked it again, but now the device stucks on "Your device is booting now..." with no option at all whatever I do, whatever the buttons I push... I'll really start to think I'm simply idiot
I'm searching on how to solve this new problem and unbrick the phone... 'cause I can't even shutdown it, the "Volume Up + Power" combination while USB plugged in or anything else doesn't work this time.
EDIT : Okay so my phone seems to really be hard-bricked. My phone just stays at the screen "Your device is booting now..." with no option at all, I can't shutdown it, I can't enter recovery or erecovery mode. Does anyone know what to do or is my phone definitively bricked ?
Click to expand...
Click to collapse
Long click of power button will shut down the phone. Why u always refer about usb cable . Follow all instructions unplugged
Even the same happend for my honor 8 . Ur device isnt hard bricked .its just a soft brick
gopinaidu77 said:
Long click of power button will shut down the phone.
Even the same happend for my honor 8 . Ur device isnt hard bricked .its just a soft brick
Click to expand...
Click to collapse
Nope, long click of power button will just reboot the phone and make it displaying the same screen again and again.... I can't shutdown it at all. I've tried several times but it doesn't work :crying:
ClementNerma said:
Nope, long click of power button will hust reboot the phone and make it displaying the same screen again and again.... I can't shutdown it at all. I've tried several times but it doesn't work :crying:
Click to expand...
Click to collapse
Yes , the same happend for me ! U can unbrick bro
gopinaidu77 said:
Yes , the same happend for me ! U can unbrick bro
Click to expand...
Click to collapse
But how can I unbrick the phone ? I can't enter in any mode, I can't connect it to PC, I can't shutdown the phone, I can't use ADB or FastBoot on it, I can't reflash the bootloader or install a TWRP, downgrade or boot normally, I can't do anything !
So how could I unbrick it ? For now it's just still displaying "Your device is booting now..."
If you know how to do, please tell me so I can unbrick my phone. Sorry for asking you so many things I don't understand myself why there are so many problems...

Could not do normal boot. Invalid KERNEL LENGTH.

This message I get when I try to power up my Note 9 N960F/DS.
I got it this way: Been running the same ROM for 2 years. Time to upgrade. Upgraded TWRP via the app. After downloading the ROM image to SD card, I tapped an app called Reboot, with the Recovery option. I suspect this app is from some old installation, and ended up on this unit via data restore. Now all I get is this message on a black screen. No logo, nothing. Message flashes once. If I plug into PC, message flashes repeatedly. Cannot boot to recovery using Vol-+Pwr, Vol++Pwr ineffective.
I suspect I bricked the phone, but I seem to remember once breaking out of this 2 years back, I think. Any ideas, clues, anything?
Try this, power off phone. Press volume up and bixby button and while pressing buttons insert data cable, phone should go to downlaod mode. OPen odin and flash stock firmware.
OK, tried it, display showed the same message until I released the buttons, then flashed the message every 4 seconds until disconnected.
OK, got it into download mode, reflashed twrp, now it's in a boot loop. Will continue working this.
It took a few tries, but I not only got everything working, I restored my data backup and upgraded to Android 10. Thanks all!
Munawar Mehmood said:
Try this, power off phone. Press volume up and bixby button and while pressing buttons insert data cable, phone should go to downlaod mode. OPen odin and flash stock firmware.
Click to expand...
Click to collapse
Thanks so much for this,you saved me.
hello, how about if my buttons arent working?
please help
tristemono said:
OK, got it into download mode, reflashed twrp, now it's in a boot loop. Will continue working this.
Click to expand...
Click to collapse
HOW DID YOU DO THIS, I HAVE THE EXACT SAME ISSUE AND AFTER HOURS OF SEARCHING YOU'RE THE ONLY OTHER PERSON WHO'S HAD THIS ISSSUE. PLEASE HELP, I CANNOT GET INTO DOWNLOAD MODE NO MATTER WHAT I DO

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