Related
Spoke with Otterbox about the TMO US case. Here is the response if anyone cares.
Update for Case #114446 - "HTC HD2 (Tmobile)"
Dear Francis,
We do not have any information if a case will be made at this time for that device, but it is something that has been requested. I have put in a product suggestion on your behalf, and recommend keeping an eye on our website, as it will have the most up to date information on any new releases that we may have.
Thank you,
Katy
I ask/suggest you click this link and request it too. Hopefully if they see a demand, they'll create the supply. I would really love a commuter case for this. I cant stand most of the options out. Thanks.
techboydino said:
Spoke with Otterbox about the TMO US case. Here is the response if anyone cares.
Update for Case #114446 - "HTC HD2 (Tmobile)"
Dear Francis,
We do not have any information if a case will be made at this time for that device, but it is something that has been requested. I have put in a product suggestion on your behalf, and recommend keeping an eye on our website, as it will have the most up to date information on any new releases that we may have.
Thank you,
Katy
I ask/suggest you click this link and request it too. Hopefully if they see a demand, they'll create the supply. I would really love a commuter case for this. I cant stand most of the options out. Thanks.
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Wow those "Commuter" model ones are sharp!!! I just added my interest/request via that form....hope they release one and soon! A little pricey perhaps, but I'd pay it if they're as nice as they look
sirphunkee said:
Wow those "Commuter" model ones are sharp!!! I just added my interest/request via that form....hope they release one and soon! A little pricey perhaps, but I'd pay it if they're as nice as they look
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Honestly, A good case is worth $30 or so to me. I have a $450 phone and am absolutely OCD about scratches, especially on the screen. I like PDair but they like everyone else has yet to release a US version. I ordered the Fommy rubberized plastic but it isnt shipping for a couple weeks. I have Otterbox cases and can say the fit/finish is second to none. Plus the commmuter is thin and actually protects well. I think if they get enough interest, they will make it.
techboydino said:
Honestly, A good case is worth $30 or so to me. I have a $450 phone and am absolutely OCD about scratches, especially on the screen. I like PDair but they like everyone else has yet to release a US version. I ordered the Fommy rubberized plastic but it isnt shipping for a couple weeks. I have Otterbox cases and can say the fit/finish is second to none. Plus the commmuter is thin and actually protects well. I think if they get enough interest, they will make it.
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Yes I agree, and those are easily the nicest ones I've seen so far.
I also got a very quick reply from their service team...same exact wording as the one you got
I sent them a message as well. Nice looking cases.
Yep, that's a nice looking case right there. We need more people to sign up there (that are also committing to purchase) so we can convince them that there is a demand for it.
N1M1TZ said:
Yep, that's a nice looking case right there. We need more people to sign up there (that are also committing to purchase) so we can convince them that there is a demand for it.
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Commited or not, as long as they keep seeing TMO HD2, I think we are in good shape. But as always is comes down to the bottom dollar. Hopefully we can just keep getting people to request it through the site.
Yeah, I sent in my request as well. I probably won't get it considering I've got this new invisibleSHIELD from Zagg, but I'm all about more accessories for our phone
I too just send my requests in. hopefully they will change there minds and make it for us. if enough peep flood their mail box for TMO HD2.
Added mine as well and moving this thread to the ACC forum that everyone asked for.
I asked too
Hello Everyone,
I put in a request at otterbox too.
1 Defender series Black
1 Defender series Yellow
I hope they realize that they could corner the market on these cases for the USA version HD2
I told them that too
Thank you,
Monnie
I put in a request when the thread opened:
Update for Case #115321 - "Tmobile HTC HD2"
We do not have any information if a case will be made at this time for that device, but it is something that has been requested a lot. I would say to keep an eye on our website, as it will have the most up to date information on any new releases that we may have.
Thank you,
Natasha Meggenberg
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the case is coming
go on otter boxes site and its there under htc devices
alucardunit1 said:
the case is coming
go on otter boxes site and its there under htc devices
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You did see that the one that's coming is for the European version of the HD2, right?
I just got a reply from my request for a T-Mo US HD2 Commuter Case...
Update for Case #123461 - "T-Mobile USA HTC HD2"
We are exploring case options for this device. Please stay tuned to otterbox.com for details as they become available.
Best,
Chris Lanphear
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Sounds a little more optimistic than previous replies.
i have the defender case for my 3gs....it has saved my iphone twice....once from a ladder...3 feet to a concrete floor and another time down a half flight of concrete steps...about 10 steps. it paid for itself many times over and the iphone still works great
Requested as well
I have requested one as well.
I have requested one as well.
Haven't you checked the website? Their is a upcoming HD2 commuter series for $35. Can't wait for it, been their for a while though.
When this comes back into stock i'm getting it!:
http://www.otterbox.com/iphone-cases/iphone-3g-3gs-cases/2600-series-pda-case/
I started a discussion on otterbox's facebook page for a case...they said if enough people post their they could get a case into production. So lets get posting!!
I got this front paged on wmpoweruser.com so maybe people will see it
I'm in... please pepper there page on facebook with requests!!!!
http://www.facebook.com/topic.php?topic=16349&post=80651&uid=54145863002#topic_top
Done. I've always wanted an otterbox case for one of my phones since I first saw the Iphone defender case.
Here's a survey put together by Otterbox Team to get input on a case:
http://www.surveymonkey.com/s/OtterBoxSocialMediaNewProductSuggestion
They seemed interested... excellent chance to impact design.
I like their cases, because they have a pretty good belt clip and are pretty tough.
THEY MADE ONE...for the Dell venue pro. That's right. They made a case for a phone that nobody has. But yet they have no plans for a case for the top selling wp7 device. WTF.
This makes ZERO sense.
Well... except I can almost bet you Dell get in on them making it since Dell's logo is on the back of the case.
Dell needs to worry about being able to ship out a working product before making a case for it.
Sent from my SGH-i917 using Board Express
Took the survey. Hoping for the best. I'll email them from work tomorrow as well.
Done
Took the survey, hope they follow through.
Screw them and their survey, they obviously don't care about the consumers, they made a case for the Dell Venue? and not the Focus, why because they think pleasing Dell is more important than pleasing the vast majority of people who would like this case for the Focus.
I for one will not beg them in a survey, I will never use another one of their cases again, that is what people should tell them not beg them to make a case for the most popular Windows phone currently in production.
The coffin is nailed shut..
..on this now-very-dead topic.
Otterbox will not be developing a case for the Samsung Focus. They've gone out of their way for the HD7, yay for them.
Here's their weak response on the 9-page thread of Focus owners pleading with them to do their jobs (posted on 1/27/2011 on the Facebook thread) found here: http://www.facebook.com/topic.php?uid=54145863002&topic=16349#topic_top
Hi everyone. Unfortunately we will not be making a case for the Focus. Because the Windows 7 phones were such a new product, it was difficult to gauge which device would take the day. Unfortunately, we underestimated the demand for the Focus and did not design a case for it. With the amount of R&D time that goes into our cases, we just don't feel we can now deliver an option in a timely fashion. We apologize if we have disappointed our Otter fans - we do our best to idenfity which devices should get awesome OtterBox protection, but occasionally miss the mark.
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They didn't "miss the mark".. they flat-out didn't bother with trying, IMO. They've had far more than enough time to look into this.
A real shame.
They have 265 posts in a few short weeks, requesting that they make this case. I'm at a loss.
I messaged them again the other day and they said there will be no case.
Anthonok said:
I messaged them again the other day and they said there will be no case.
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Well so much for Ottercase. Poor response to customers suggests that we should take our business else where and not look back. I typically never go back to a brand that doesn't care about previous customers.
swtrader said:
Well so much for Ottercase. Poor response to customers suggests that we should take our business else where and not look back. I typically never go back to a brand that doesn't care about previous customers.
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Guess we should have purchased a dell venue pro so we could buy a case for a phone that we cant have in hand that works properly
kenpoman1 said:
Screw them and their survey, they obviously don't care about the consumers, they made a case for the Dell Venue? and not the Focus, why because they think pleasing Dell is more important than pleasing the vast majority of people who would like this case for the Focus.
I for one will not beg them in a survey, I will never use another one of their cases again, that is what people should tell them not beg them to make a case for the most popular Windows phone currently in production.
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Beatifully stated!
that company is more concerned with sucking off steve jobs than catering to us. oh well.
I've been meaning to order a silicon or other type of protective casing/sleeve etc since im quite prone to dropping devices, luckily never done any real damage.
Yesterday I had my Tab in the inside pocket of my jacket and when I pciked my jacket up to put it on it slipped out ad I swung jacket and the Tab came crashing down to the bumpy concrete floor.
My tab now has scratches/dints in two corners, I'm so [email protected] pissed at myself for leaving it this long to place order.
Needless to say I will be ordering right away.
Does anybody know of a way to get the casing replaced as I would kind of like it to be pristine as I've only had it little over a month.
Youd like to replace the plastic casing, have I understood you correctly?
I don't know if this would pay out at all.
I just googled for the casing. Best I could find is the backpart. But you said the edges where damaged.
I would advise you to rather spend that money on a really nice case and cover those dents up.
So I don't use a case either, because I don't want the tab to get bulky.
So I can't recommend a case too you.
But this relies quite heavily on personal preference in anyway.
galaxy tab 1.4.5 overcome
I actually preferred the full black casing and was hoping I could get a full black replacement but haven't seen any about anywhere. If/when I do ill make sure I post about it
Incipio Feather. Get one.
Athiest - the same place I got my new glass sells the back and CASES! I will pm you the link.
rangercaptain said:
What were you thinking? Can I trade your tab for a blackberry? I hear they need a clown on their forum.
Athiest - the same place I got my new glass sells the back and CASES! I will pm you the link.
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Cool, did you forget to pm me bud?
TheATHEiST said:
Cool, did you forget to pm me bud?
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lettuce know much the parts are, specifically the plastic back
If I were you i would not replace the casing but spend the money on a real good case, that can handle people's clumsyness (like you and me ), the Otterbox.
Atheist bud. Samsung repair center does replace casing but for a fee (sorry buddy warranty doesn't cover accidents).
Now, now children, play nice before the big bad moderator(just kidding) comes and closes this thread....
1) Personally, you and I may not see eye to eye on the forums, and I smirked when I read the OP... but whateva
2) I'd think getting a nice sleek case would be a better option than cracking the tab open... unless you already have (which wouldn't surprise me ) I have one that adds only a couple of millimeters of thickness and protects with silicon AND plastic. (Nice latches on the corners provide extra protection on the sides/corners) I like it.
3) This thread is likely to get closed by days end... So I just wanted to throw my 2 cents in regarding the ACTUAL topic at hand.
4) This whole thing has been mildly amusing. Can't believe I actually sided with Athiest in my head
ultramag69 said:
Now, now children, play nice before the big bad moderator(just kidding) comes and closes this thread....
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Knock knock..... guess who?
This ends now, that is all.
Well not quite all......
I like how you guys just assume I'm going to barge in and close the thread. Like I'm some kind of unfeeling thread killer
Mods have feelings too you know......
Back on topic please.
Sent From My Fingers To Your Face......
rwa66 said:
If I were you i would not replace the casing but spend the money on a real good case, that can handle people's clumsyness (like you and me ), the Otterbox.
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btyork said:
1) Personally, you and I may not see eye to eye on the forums, and I smirked when I read the OP... but whateva
2) I'd think getting a nice sleek case would be a better option than cracking the tab open... unless you already have (which wouldn't surprise me ) I have one that adds only a couple of millimeters of thickness and protects with silicon AND plastic. (Nice latches on the corners provide extra protection on the sides/corners) I like it.
3) This thread is likely to get closed by days end... So I just wanted to throw my 2 cents in regarding the ACTUAL topic at hand.
4) This whole thing has been mildly amusing. Can't believe I actually sided with Athiest in my head
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Well tbh I want to do both. I want to replaced the chipped housing and then get a protective sleve or casing aswell.
Gunna pm the dude earlier who said he knew whereto get them (He never pmd).
Fair enough, I just don't see paying to much to be worth it if 99% if the time it's covered by the case... But for the right price, can't say I'd want any different for my precious tab.
Sent from my "better than an iPad" tab... Running Overcome GINGERBREAD!!!
TheATHEiST said:
Gunna pm the dude earlier who said he knew whereto get them (He never pmd).
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Relax friend. We all have things to do.
http://www.tvc-mall.com/details/Ori...sing-for-Samsung-P1000-Galaxy-Tab-SAMH-P1000/
$20. You will need a tri-blade screwdriver and a case opening tool. It took only four days to get my replacement glass.
Need a link for the dismantling instructions and tools?
Awesome, thnx dude
Yeah links would be great.
rangercaptain said:
Relax friend. We all have things to do.
http://www.tvc-mall.com/details/Ori...sing-for-Samsung-P1000-Galaxy-Tab-SAMH-P1000/
$20. You will need a tri-blade screwdriver and a case opening tool. It took only four days to get my replacement glass.
Need a link for the dismantling instructions and tools?
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Does this link provide the side and white back cover or only side
now after hearing what you have been through i will definitely get my GT some protection
natious said:
lettuce know much the parts are, specifically the plastic back
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lettuce <--- were you hungry when you wrote that sentence.?
TheATHEiST said:
Yeah links would be great.
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I used this youtube video to learn the process, and bought the tools from them.
http://www.youtube.com/watch?v=urGUKerJOhg&feature=youtube_gdata_player
I ordered a case from them for my ipad and had to get my credit card company involved to get my money back after receiving a broken ipad case. It had a crack where they glue it together. They dont use one piece of wood.
Search them on the web and you will see that they have scammed and screwed over plenty of people. Enough to where Leo Laporte even commented. Could be a different Leo than the Tech, but its still a person. MacRumors, Android Central, and multiple other places have negative comments about these guys. I wouldn't be surprised if they fold and take the cash and not deliver.
To each his own but Im going Portenzo. Lea took care of me when I ordered my iPad case and it held up well. I sold it and got almost what I paid for it. Their build quality is like nothing else.
Check the YouTube Video DODO vs. Portenzo iPad 3 case review. Two enter, one leaves. It is going to be a knockout.
Its a review on their iPad 3 case but it compares theirs and DoDos build quality. No comparison. The review is also entertaining in its own way. Not like sitting through some review where the buy lays the product on a table and points the camera at it while he tries to act the a journalist. I dont think this guys actually cares other than to show people DoDo sucks. He also appears to have a coctail.
Does anyone else know of a great case like the Portenzo to recommend? Even though Port looks like the one it never hurts to look. You guys are the experts.
*Sorry for not posting links. Im not a poster on here, just a lurker. Sorry!!! Ill be getting more involved now.
This guy is just trying to get video views.
I was curious (because I'm a fan of Leo Laporte), and all I could find was this guy's post everywhere leading to the same video mentioned here: pushing Portenzo, bashing Dodocase, and mad at Treegloo. He never even got a Treegloo case and here he's saying it broke?
I don't know if this is some kind of lame tactic to push Portenzo sales, but it's in really bad taste.
Regardless of if this guy is trying to get video views I've heard portenza cases were pretty good. A little pricey for me but from reviews they seem like the route to go for these kinds of cases.
Sent from my Nexus 7 using xda app-developers app
I will say the one TG case that I've seen in person, one of the corners was completely broken off (iPad).
I asked the guy (business executive for a major software company) and he said that he broke it off within 2 weeks of having it, and the case wasn't as sturdy as he expected. He still liked it though.
I'm just going to buy a hardback book/notebook and hollow out the pages and make a case myself. I don't see the need to pay ~$40 bucks when I can do the same thing myself for so much cheaper.
This just reeks of spam.
Try and contribute based on questions people have and get accused of Spam
arrjaytea said:
This just reeks of spam.
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People were asking about quality and what they thought about the TreeGloo product on this forum so I responded. That video you accused me of sending people to for views is one that shows Portenzo quality and I liked the review so I shared it. Do you ever tell people about companies or products that didnt live up to your expectation ie sucked? Do you ever tell people about a product you dig or a restaurant you liked to eat at. Why would I want someone elses video to get views? If it was my video, what would I gain anyways? I have a friend with a channel on YouTube and they don't make crap. He gets 10k to 20k a week in views and might make 50 a month.
So this is what you get when you try to expose a company that is screwing people over. Some lame comment and a Portenzo marketing conspiracy ploy? If you knew what I did, I think your comment about me helping Portenzo or being Portenzo would go away pretty quickly.
As for other companies I know a little about, Pad&Quill has nice quality cases (very nice) but I don't see anything on their site for the 7 but if they did this would be my second choice unless they trump Port in some way for design, and DoDo 34 bucks but its not like a regular dodo portfolio case and looks cheap. There is also another company called RookCase pre-order for 39! that is making a case for the 7. They can make a case out of an actual book. I have one of their book cases for an iPad by Johnny Cash. Very cool and I get complements on it all the time. The only issue is that the wooden tray is no as refined as Pad or Port but still cool.
Other than being some total tool the only other reason you would post a reply other than one like the others is because you work for TreeGloo or they had you post this for them because they or you saw my post and want to mitigate damage (Thats an attack on integrity and a simple name calling rudeness, forgive me.). Please do us all a favor at your expense, I encourage you to buy from them and let us all know how it works out for you. Its interesting that I post facts (F with BBB) about a company and not just my opinion but others and you simply attack my post and try to create some other motive for my intention of pointing out scum. I thought thats what we do on forums and in the tech community. Watch out for each other. You will buy from who you like, I don't make that decision for you but I think members here deserve to hear about a company that appears to be legit based on their nice website and a few reviews but in fact is one I am staying away from. Yes, I like Portenzo and tell people about my case from them and experience buying from them because their service and quality is above average in a world that companies sell ok products with below average service. That said, my case was $140
I try to help and you attack my integrity. I have posted this on some forums that I am a member of. Why wouldnt I? Didnt you see the other posts from other people, even ones dating back a year that talk about how TreeGloo is a joke.
Also, as for Portenzo, I have not seen one post that says they sell garbage or have not delivered and I doubt you will find negative stuff about Pad and Quill or Rookcase. Im not marketing for them either.. If I said the Nexus 7 was killer on MacRumors would you accuse me of working for Google?
I have my opinions and then there are those of others and then there are just simple facts. In the end, none of this affects my wallet since I am not a part of any of these companies but I hope at least I can help contribute to a forum where I have been lurking since I got my Bionic on launch day.
If this helps one of you guys out there to not get scammed I know I did my part and contributed something rather than just ranted, took, and accused others on this forum. By the way, spam smells pretty good when cooked in butter over a nice hot stove.
Hexdecimal who do you work for TreeGloo?
Hexdecimal said:
This guy is just trying to get video views.
I was curious (because I'm a fan of Leo Laporte), and all I could find was this guy's post everywhere leading to the same video mentioned here: pushing Portenzo, bashing Dodocase, and mad at Treegloo. He never even got a Treegloo case and here he's saying it broke?
I don't know if this is some kind of lame tactic to push Portenzo sales, but it's in really bad taste.
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I had to take a look at your few posts. You have been pitching TreeGloo and no one else. Your accusing me when in half of your posts you are promoting a feature of TreeGloo case or ragging on someone elses. I simply have an agenda of telling people about how they might get crap or get screwed by TreeGloo. I like plenty of case companies but thats not one of them and right now I like Portenzo but that does not make me an employee of theirs. I have at least spoke highly of a couple other companies in my posts in the past such as Pad and Quill and RookCase. All your comments about other companies other than TreeGloo are negative. You even go into some technical specifics about their case. Its not me that should be looked as a spammer, its you.
Instead of simply talking about your experience with TreeGloo, you dont even mention it. Instead you try to discredit my entire post so you dont leave people with the thought that I might actually be right. What a hoax. You can make all the claims you want (seems they are just your claims) but there are plenty of other posts including an entire thread on MacRumors started by their most senior member calling TreeGloo crooks. Enough time spent on this... Home someone sees through the TreeGloo bs by this guy and stays clear of them. Look at the others, there are plenty of companies to buy from that dont have their reputation of screwing people over and delivering crap products that dont match their site.
There have been a lot of negative reviews of TreeGloo, for long waits/sub par quality. That being said, there have also been plenty of negative reviews about DoDoCase as they are always falling apart and have to be glued back together and Portenzo as well for the significantly long delivery/production times. In the dealings that I have had with TreeGloo they have shown great customer service so I can't speak negatively of them anymore than I could of DoDo or Potenzo.
I had initially wanted to go with TreeGloo then changed my mind to Portenzo, and TreeGloo was good about cancelling my order but my $$$$ have not yet been refunded yet. Now, Ive decided to to play a wait and see game until I have more information and other people start reviewing thier respective cases. I really love how thin and light my N7 is and I constantly question whether I even want to add a bulky frame to it. I am still intrigued by Portenzo and TreeGloo and now Reauthored and RookCase so I will likely go with the case that gets the best reviews and is the thinnest of the bunch.
There are a lot of options for very similiar cases out there. I just suggest that people do their reserach. It is worth mentioning, however that TreeGloo is rated "F" on better business bureau.
Christ, this guy is a shill and a half.
ppp38 said:
It is worth mentioning, however that TreeGloo is rated "F" on better business bureau.
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Yep: http://www.bbb.org/houston/business...eegloo-in-sugar-land-tx-90021240#reasonrating
ipXpert said:
People were asking about quality and what they thought about the TreeGloo product on this forum so I responded. That video you accused me of sending people to for views is one that shows Portenzo quality and I liked the review so I shared it. Do you ever tell people about companies or products that didnt live up to your expectation ie sucked? Do you ever tell people about a product you dig or a restaurant you liked to eat at. Why would I want someone elses video to get views? If it was my video, what would I gain anyways? I have a friend with a channel on YouTube and they don't make crap. He gets 10k to 20k a week in views and might make 50 a month.
So this is what you get when you try to expose a company that is screwing people over. Some lame comment and a Portenzo marketing conspiracy ploy? If you knew what I did, I think your comment about me helping Portenzo or being Portenzo would go away pretty quickly.
As for other companies I know a little about, Pad&Quill has nice quality cases (very nice) but I don't see anything on their site for the 7 but if they did this would be my second choice unless they trump Port in some way for design, and DoDo 34 bucks but its not like a regular dodo portfolio case and looks cheap. There is also another company called RookCase pre-order for 39! that is making a case for the 7. They can make a case out of an actual book. I have one of their book cases for an iPad by Johnny Cash. Very cool and I get complements on it all the time. The only issue is that the wooden tray is no as refined as Pad or Port but still cool.
Other than being some total tool the only other reason you would post a reply other than one like the others is because you work for TreeGloo or they had you post this for them because they or you saw my post and want to mitigate damage (Thats an attack on integrity and a simple name calling rudeness, forgive me.). Please do us all a favor at your expense, I encourage you to buy from them and let us all know how it works out for you. Its interesting that I post facts (F with BBB) about a company and not just my opinion but others and you simply attack my post and try to create some other motive for my intention of pointing out scum. I thought thats what we do on forums and in the tech community. Watch out for each other. You will buy from who you like, I don't make that decision for you but I think members here deserve to hear about a company that appears to be legit based on their nice website and a few reviews but in fact is one I am staying away from. Yes, I like Portenzo and tell people about my case from them and experience buying from them because their service and quality is above average in a world that companies sell ok products with below average service. That said, my case was $140
I try to help and you attack my integrity. I have posted this on some forums that I am a member of. Why wouldnt I? Didnt you see the other posts from other people, even ones dating back a year that talk about how TreeGloo is a joke.
Also, as for Portenzo, I have not seen one post that says they sell garbage or have not delivered and I doubt you will find negative stuff about Pad and Quill or Rookcase. Im not marketing for them either.. If I said the Nexus 7 was killer on MacRumors would you accuse me of working for Google?
I have my opinions and then there are those of others and then there are just simple facts. In the end, none of this affects my wallet since I am not a part of any of these companies but I hope at least I can help contribute to a forum where I have been lurking since I got my Bionic on launch day.
If this helps one of you guys out there to not get scammed I know I did my part and contributed something rather than just ranted, took, and accused others on this forum. By the way, spam smells pretty good when cooked in butter over a nice hot stove.
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U mad bro?
They apparently have very poor customer service, and even worse production facilities...
http://jimmyliew.org/review-of-my-treegloo-ipad-case/
http://www.ipadforums.net/ipad-accessories/40566-bad-experience-w-treegloo.html
Just a couple pages with someone posted a "I never got my Treegloo", and several people afterwards replying "me either!". Those are just two random links I clicked when Google'd for "Treegloo". Not even "Treegloo review" or anything else... So, IF you get what you order that's great, otherwise you apparently pay them for the privilege of using their fabulous website.
And ameno13, stop being a damn child. Geez...
All the research I had done was all a year old. Newer posts seemed to indicate things had gotten better. All my emails have been promptly responded to. It seems the negativity was due to being overwhelmed with iPad2 orders back in 2011. We will see how it goes when they start shipping next week.
Character Zero said:
All the research I had done was all a year old. Newer posts seemed to indicate things had gotten better. All my emails have been promptly responded to. It seems the negativity was due to being overwhelmed with iPad2 orders back in 2011. We will see how it goes when they start shipping next week.
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I think that TreeGloo is just a small company that probably cannot manage high volume that well, which is why the production time goes on for weeks. That has been an issue with other companies as well. I don't think its an issue of "scamming" or being a crook. And, I also have noticed that they have changed their design from the 2011 reviews particuarlly their corners. I think a lot of people want customization but are unwilling to wait on the time it actually takes for their customized case to get made.
I thought the company sounded familiar but never though about it until now. A lot of people have had problems with this company and iPad cases. Thanks for the heads up
ppp38 said:
I think that TreeGloo is just a small company that probably cannot manage high volume that well, which is why the production time goes on for weeks. That has been an issue with other companies as well. I don't think its an issue of "scamming" or being a crook. And, I also have noticed that they have changed their design from the 2011 reviews particuarlly their corners. I think a lot of people want customization but are unwilling to wait on the time it actually takes for their customized case to get made.
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You make a good point about being a small company and time for delivery but it doesnt explain the compaints from users on several sites and the bbb F.
Thank you for bringing this part up about waiting. If they would have not told me the case had been shipped and another two weeks went by, I might have given them some grace. I would have been more understanding if they would have just told me the truth rather than make me wait a month and then cancel my order because I complained and asked why it wasnt actually shipped. They they wouldnt refund my money until amex forced the refund. Maybe they will straighten out. Competition is good for everyone. It makes all the companies innovate to one up their competition which only helps us. If they turn around and start to treat people with respect and integrity and deliver, more power to them. I wish them the best in that case.
Not worth getting angry over. It may appear that way though
ameno13 said:
U mad bro?
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Not mad, just sick of companies not telling the truth and getting screwed over. I actually have an awesome iPad case now and will have a killer Nexus case shortly.
I understand why you asked but I wanted to be thorough in my response. My word and Im sure that the integrity of others here is everything. When that's in question its best to defend it with facts. I tried to do that along with explaining my personal experience. Im sorry if I offended anyone on this forum. I was truly just trying to help by sharing what I know and my own experience. I hope you understand. If this is not the right place for this type of information, please just let me know.
I dont really want to spend any more time on this subject. I think I have said enough. My critics and TreeGloo backers or employees can continue to try and discredit the thread but there is enough evidence here and around the web to back up most of what I said.
All my best,
allen2oo3 said:
I thought the company sounded familiar but never though about it until now. A lot of people have had problems with this company and iPad cases. Thanks for the heads up
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This was my whole reason for the post and it turned into a total fiasco. It makes me not want to say anything on here. There is no way of telling if you are getting hosed by the company in question of a real android fan that likes the company which I can respect and mean no hard feelings.
We all share a passion for this stuff and should work together.
I'll give a review of my treegloo when it comes it. All the bad stuff I read was rom pre 2011, all the more recent ones i read are great.
Hi everyone, I decided to order a few customized back skins for the note 8 from @slickwraps and it looks like they are slammed with orders. Then I read some horrible reviews on this forums and around the net about this "shady" company ... damn, wish I found the reviews before ordering.
Well, it has been only 3 days, but I really hope everything is ok.
Anyone knows of another company where you can upload your own picture to make the back skin for the note 8? I tried with skinit too, but their skins don't have the camera piece. Dbrand doesn't have an option to customize your skin using your own picture.
Decal Girl. https://www.decalgirl.com/make/
I have two of their skins now, one on the phone, one for backup if I feel like changing. They have a huge range of designs, which is why I like them, but I did make a custom skin for my Note 2 years ago from them.
simple23227 said:
Hi everyone, I decided to order a few customized back skins for the note 8 from @slickwraps and it looks like they are slammed with orders. Then I read some horrible reviews on this forums and around the net about this "shady" company ... damn, wish I found the reviews before ordering.
Well, it has been only 3 days, but I really hope everything is ok.
Anyone knows of another company where you can upload your own picture to make the back skin for the note 8? I tried with skinit too, but their skins don't have the camera piece. Dbrand doesn't have an option to customize your skin using your own picture.
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Shady? Happy to help you immediately cancel/refund your order.
We've been a huge supporter on XDA for years. Dbrand? Pretty sure they take the cake for poor reviews. https://www.trustpilot.com/review/dbrand.com
slickwraps said:
Shady? Happy to help you immediately cancel/refund your order.
We've been a huge supporter on XDA for years. Dbrand? Pretty sure they take the cake for poor reviews. https://www.trustpilot.com/review/dbrand.com
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Humm, you guys have the same rating (2/5 stars) on trustpilot.com. Anyway, this is my first time ordering from you guys so Im interested to see how it turn out. How long is the current processing time?
I recently ordered a full carbon fiber skin from slickwraps. Not a single issue and order was received a week later. Don't believe the hype.
simple23227 said:
Humm, you guys have the same rating (2/5 stars) on trustpilot.com. Anyway, this is my first time ordering from you guys so Im interested to see how it turn out. How long is the current processing time?
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You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
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moralesd66 said:
I recently ordered a full carbon fiber skin from slickwraps. Not a single issue and order was received a week later. Don't believe the hype.
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Thank You!
I had sent them a custom design, which I received back in the end of September. Took them about 2.5 weeks to process and ship. There was no tracking, but I received it nonetheless
Sent from my SM-N950U using Tapatalk
slickwraps said:
You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
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Thank You!
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What's with the hostility? You pointed out that dbrand had a bad score and while failing to realize you guys had the same exact score. No where did he say he wanted a refund and instead hoped that things were going to be fine. Why not just prove to him how you guys provide great customer care instead of trying to bash other companies and belittle him at the same time?
dbrand rocks, have ordered multiple times from them, never anything but perfection. I have the dragon skin on my note 8 right now. Also have the black carbon fiber on my S7E. Ordering more for my girls V30 today.
Also search xda for a killer price on a special package, I think it is 2 for one or something. They might still honor it, but if I remember right you have to use the link from xda to get it.
Sent from my S7 Edge using XDA Labs
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Sokudoningyou said:
Decal Girl. https://www.decalgirl.com/make/
I have two of their skins now, one on the phone, one for backup if I feel like changing. They have a huge range of designs, which is why I like them, but I did make a custom skin for my Note 2 years ago from them.
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Thanks for the link, they do seem to have a HUGE selection. Was currently looking for a V30 skin, but they don't have one yet. Could you tell me more about the material? Dbrand uses a thick 3m vinyl, and it's pretty durable, does decal girl use the same?
Sent from my Galaxy Note8 using XDA Labs
slickwraps said:
You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
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Thank You!
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You seem to be very obnoxious and hasty to cancel the orders, why? I run a company myself and this customer service behavior is highly un-desirable.
fatpeopleunite said:
What's with the hostility? You pointed out that dbrand had a bad score and while failing to realize you guys had the same exact score. No where did he say he wanted a refund and instead hoped that things were going to be fine. Why not just prove to him how you guys provide great customer care instead of trying to bash other companies and belittle him at the same time?
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Maybe he was having a bad day. But I'm a fair guy, won't let that affect my orders. They will come this following Monday and i'll let you guys know how it goes.
simple23227 said:
You seem to be very obnoxious and hasty to cancel the orders, why? I run a company myself and this customer service behavior is highly un-desirable.
Maybe he was having a bad day. But I'm a fair guy, won't let that affect my orders. They will come this following Monday and i'll let you guys know how it goes.
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I can see having a bad day but that is a **** move. I would be lying if I said I won't remember this interaction in the future when looking at skins.
Looking at this objectively, I can see where it looks like he was being a bit hasty to resolve whatever issue was at hand. Can you blame him? The whole thread harped on how slow they were supposedly to ship out skins etc. From what I read, he was trying to be somewhat helpful. Everyone needs to stop jumping off the deep end and assuming he's an jerk. Have faith LoL. Don't see anyone on this post with any bad first hand experiences.
I've bought a few slickwraps skins over the years with ZERO issues..
Lighten up, its only a phone skin, its not life or death..
nuclearrage said:
Thanks for the link, they do seem to have a HUGE selection. Was currently looking for a V30 skin, but they don't have one yet. Could you tell me more about the material? Dbrand uses a thick 3m vinyl, and it's pretty durable, does decal girl use the same?
Sent from my Galaxy Note8 using XDA Labs
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It does feel a little thinner and more flexible; the crosshatch on the back of the Decal Girl skin is thinner than the Dbrand. However, I've had no issues with either being durable. The Decal Girl skin on my Note 2 is still there, in fact, and has stayed put and worn well. Only thing I ever make sure of now is using a hair dryer on low to heat the corners down, and I did the same with the Dbrand on my other phone, otherwise the corners don't always stay down and mold to stick when heated.
I've ordered about half a dozen times from Slickwraps and had had no issues, great skins and quick delivery considering I'm in the UK. However, I ordered a few more skins in their Halloween sale this year and after paying/receiving confirmation of my order, I heard nothing else for five weeks. Considering my previous experiences I did actually contact them after one and then two weeks for an update but got nowhere. Eventually at the fifth week, I emailed and asked for a refund. About five days later I got a very rude email from one of their representatives saying they'd cancelled my order but reluctantly because I should've requested it within two hours of making my original order. How on earth would I have known at that point that I'd have to wait over a month and still be no further with my order, other than them having taken my money? It's ridiculous and not customer friendly at all. I did get my refund though, so was squared in the end but took nearly seven weeks in total for nothing but hassle.
On probability, if they had just apologised and held their hands up to being overwhelmed with orders, I would normally give a company another go as I'd had many more positive experiences with them than negative; but as of the result of the exchange I had with their rep and their terrible attitude towards me as a returning customer, I personally won't use them again now. Another thing I'll add is never pay full price for their skins, it doesn't seem like a month can pass between them have a sale/offer with 30/40/50% off, so be a little patient and your money can go a lot further if you choose to use them (or you might suggest their products are overpriced in the first place if they're willing to discount so frequently).
Personally I now use xtremeskins.co.uk which has excellent quality skins (at least as good as any others I've used over the years) and after three orders are very well priced (the cheapest I've used) and have always delivered within a couple days of order to me. Their range is limited compared to Slickwraps, but still plenty of choice for my tastes.
slickwraps said:
Shady? Happy to help you immediately cancel/refund your order.
We've been a huge supporter on XDA for years. Dbrand? Pretty sure they take the cake for poor reviews. https://www.trustpilot.com/review/dbrand.com
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slickwraps said:
You didn't also stumble across our help desk?
https://slickwraps.zendesk.com/hc/e...r-how-long-will-it-take-before-it-is-shipped-
Please shoot an order #, let's get this canceled/refunded.
---------- Post added at 07:46 AM ---------- Previous post was at 07:44 AM ----------
Thank You!
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I have actually ordered several times from both Slickwraps ans DBrand. Never had an issue with either company. Fast shipping from both (though DBrands has always been faster than SW), and quality products.
However, after reading your posts here, @slickwraps, I will move all my business to DBrands. I find it interesting and very telling that you felt it necessary to disparage a competitor rather than standing on your own merits. And your hostility and rudeness to a new customer her on XDA, who you claim to support, is unacceptable. Bad day or not. Shows how very little you care about customer service.
Mr. Orange 645 said:
I have actually ordered several times from both Slickwraps ans DBrand. Never had an issue with either company. Fast shipping from both (though DBrands has always been faster than SW), and quality products.
However, after reading your posts here, @slickwraps, I will move all my business to DBrands. I find it interesting and very telling that you felt it necessary to disparage a competitor rather than standing on your own merits. And your hostility and rudeness to a new customer her on XDA, who you claim to support, is unacceptable. Bad day or not. Shows how very little you care about customer service.
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Agreed!
My lord, people are super sensitive here. I didn't see any "disparagement" to anyone here, in fact he offered personal help for his order. Sure his wording left much to be desired, but the hurt feelings over this is just humorous. Of course you are free to order from whomever you like.
turbosrrgood said:
My lord, people are super sensitive here. I didn't see any "disparagement" to anyone here, in fact he offered personal help for his order. Sure his wording left much to be desired, but the hurt feelings over this is just humorous. Of course you are free to order from whomever you like.
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@slickwraps immediately started disparaging a competitor, DBrand in their reply. There was no need for that. If SlickWraps is so great, then they don't need to post negative comments about their competitors. SlickWraps product and customer sercice SHOULD speak for itself.
As far as their reply to the OP, it did come across as rude, but tone is lost in text. Maybe they meant well. I would have rather they replied with something along the lines of explaining they are determined to make the OP happy and will be sure to ship ASAP. Offering to cancel and insulting a competitor all because the OP expressed a concern seems extreme.
I also not that @slickwraps has not returned to this thread to apologize or offer an explanation or do anything..at all...to calm the feelings here. Maybe they don't need the business and don't care about lost business. So be it. If I owned a business and felt my customers were unhappy or were insulted by something I said, I would do my best to make amends. Especially in a community that can make or break my business, a community I claim to support.
But, it none of my business how SlickWraps treats their custoner base. And my business is no longer SlickWraps' business. A simple apology would have prevented them losong customers here.
Why wouldn't I buy somewhere else where I can get equal or better quality, competitive pricing, and a business who treats their customers like they actually WANT their business.
Of course, you can also spend your money wherever you like.
I rest my case