Im facing dust inside my rgb sensor camera and found that many have complained in lenovo forum that they are also facing same issue. Is anyone else facing the same please check both lenses by applying flash light at an angle in a dark room. If you are not having this issue then are you using any case for your phone or any type of cover.
Is any one else facing this issue, if not also please say how long you have been using your hand set.
Soham Biswas said:
Im facing dust inside my rgb sensor camera and found that many have complained in lenovo forum that they are also facing same issue. Is anyone else facing the same please check both lenses by applying flash light at an angle in a dark room. If you are not having this issue then are you using any case for your phone or any type of cover.
Click to expand...
Click to collapse
Here the link
https://forums.lenovo.com/t5/forums...rd-id/Moto_G5S_G5S_Plus/thread-id/1966/page/1
I use a bumper and even dust has entered
finalluis said:
Here the link
https://forums.lenovo.com/t5/forums...rd-id/Moto_G5S_G5S_Plus/thread-id/1966/page/1
I use a cover and even dust has entered
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Click to collapse
They took.my phone for a replacement .. did you try for a replacement. However this is a manufacturing defect. Amazon representative said that if replaced product would show same issue then the will refund it. Did anyone find any fix or solution like why this dust is getting in. Because i found that a lot of users are facing same issue.
Dust inside camera glass
I have been using it for month with a case. Today I noticed the dust when I saw it in bright sun light. It is under the glass. Is there any solution or we have to take it to service center??
bhavikraja said:
I have been using it for month with a case. Today I noticed the dust when I saw it in bright sun light. It is under the glass. Is there any solution or we have to take it to service center??
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Click to collapse
Service center is the only option as far as i know. You can also go through lenovo community page where more users have complained the same..and if I'm not wrong then one of them got the dust cleaned however being a manufacturing defect it will get in soon.
Soham Biswas said:
Service center is the only option as far as i know. You can also go through lenovo community page where more users have complained the same..and if I'm not wrong then one of them got the dust cleaned however being a manufacturing defect it will get in soon.
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Click to collapse
I truly think that dust is entering from 3.5 mm headphone jack which is just above the cameras. I will try to clean it through pressurized air.
bhavikraja said:
I truly think that dust is entering from 3.5 mm headphone jack which is just above the cameras. I will try to clean it through pressurized air.
Click to expand...
Click to collapse
I tried that but it didn't work. But still you try..and inform if it works. That may help others too ?
Soham Biswas said:
Service center is the only option as far as i know. You can also go through lenovo community page where more users have complained the same..and if I'm not wrong then one of them got the dust cleaned however being a manufacturing defect it will get in soon.
Click to expand...
Click to collapse
Soham Biswas said:
I tried that but it didn't work. But still you try..and inform if it works. That may help others too
Click to expand...
Click to collapse
Ok. I'll try again if no result I will take it to service center.
Per the ongoing forum at Lenovo it seems to be dust entering the mic above the camera...I am using a case therefore I put tape on the back end of the case to cover ( not directly on the mic) and did same for headphone jack ( I use bluetooth anyways) however when I cover mic area with tape I am not able to use speaker phone...not sure if a particular tape will transfer sound better or the option is to have dust vs speakerphone
I have created this form to collect data about the users facing the dust inside camera problem. Please forward this form to everyone who is facing the problem. So we can give the information to Motorola about the number of users.
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
THERAJ12 said:
Per the ongoing forum at Lenovo it seems to be dust entering the mic above the camera...I am using a case therefore I put tape on the back end of the case to cover ( not directly on the mic) and did same for headphone jack ( I use bluetooth anyways) however when I cover mic area with tape I am not able to use speaker phone...not sure if a particular tape will transfer sound better or the option is to have dust vs speakerphone
Click to expand...
Click to collapse
That's another mic? I thought it was something like proximity sensor for camera. I know the usual Mic is just beside usb port.
cutterline said:
That's another mic? I thought it was something like proximity sensor for camera. I know the usual Mic is just beside usb port.
Click to expand...
Click to collapse
That seems to be where multiple people feel dust is coming into camera from and when I covered it and use speakerphone people can't hear me
* However you seem to be right per the user manual the mic is at the bottom so not sure if that sensor is still allowing dust to get in or people are just assuming so...it did prevent others from hearing me though....will need to do some more research*
THERAJ12 said:
That seems to be where multiple people feel dust is coming into camera from and when I covered it and use speakerphone people can't hear me
* However you seem to be right per the user manual the mic is at the bottom so not sure if that sensor is still allowing dust to get in or people are just assuming so...it did prevent others from hearing me though....will need to do some more research*
Click to expand...
Click to collapse
I think you're correct. I surfed around and found same kind of hole on the back panel of G5+ which serves as secondary mic for noise cancelling purpose and I think this is the same as that.
Guys please fill up the form I have created. We need maximum number of users for the same to put our issue in front of Moto rola. Please fill the form. Only 6 entries are there. We can't appeal if less entries will be there.
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
bhavikraja said:
Guys please fill up the form I have created. We need maximum number of users for the same to put our issue in front of Moto rola. Please fill the form. Only 6 entries are there. We can't appeal if less entries will be there.
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
Click to expand...
Click to collapse
Please fill this form up. It's 9 responses only
bhavikraja said:
Guys please fill up the form I have created. We need maximum number of users for the same to put our issue in front of Moto rola. Please fill the form. Only 6 entries are there. We can't appeal if less entries will be there.
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
Click to expand...
Click to collapse
Have a better idea..i guess..post this link in the Lenovo community where they have complained the same..more people see that page i think..and thumbs up to your effort for creating this form. Really done a great job.
Soham Biswas said:
Have a better idea..i guess..post this link in the Lenovo community where they have complained the same..more people see that page i think..and thumbs up to your effort for creating this form. Really done a great job.
Click to expand...
Click to collapse
I already did it but still not getting any handsome response
are you guys using cases? I have a TPU case by TUDIA which covers the 2nd mic well so hoping that will keep dust out
Related
Hi all
i dont know how the hell the camera glass has been scratched hardly. the camera capured images is very blurry and very dull. is this part avaleble in market ??? tell me guys what should i do...???? i m posting image for the glass... plezz help me guys.....
apologies sir, but saying you dont know how it happened doesnt make sense
Akshay00smart, I'm not sure about the glass part but you can buy a replacement back piece that I think includes the camera glass.
http://stellatech.com/site_stellatech/articles.php?cid=1095
The item number is GH98-16686A,R price is €10.87
I would send the company an email and ask to make sure.
Your kind of answer is indeed much better.
Man...relax
xmsnx said:
Akshay00smart, I'm not sure about the glass part but you can buy a replacement back piece that I think includes the camera glass.
http://stellatech.com/site_stellatech/articles.php?cid=1095
The item number is GH98-16686A,R price is €10.87
I would send the company an email and ask to make sure.
Click to expand...
Click to collapse
I do have an issue with the scratched camera glass. However, changing the cover won't solve it since the cover doesn't include the glass.
OK,
Here are two possible parts from one website.
https://www.globaldirectparts.com/U...alaxy-S-i9000-Back-Housing-p/smsng6087205.htm
http://www.globaldirectparts.com/Samsung-S-i9000-Camera-Lens-p/smsng6087120.htm
The problem is that the site doesn't sell to individuals, they do wholesale only.
Hope some can point to the right place.
Cheers.
Abdul
Linuxnizer said:
OK,
Here are two possible parts from one website.
https://www.globaldirectparts.com/U...alaxy-S-i9000-Back-Housing-p/smsng6087205.htm
http://www.globaldirectparts.com/Samsung-S-i9000-Camera-Lens-p/smsng6087120.htm
The problem is that the site doesn't sell to individuals, they do wholesale only.
Hope some can point to the right place.
Cheers.
Abdul
Click to expand...
Click to collapse
i think a service cetre would replace the glass relatively cheaply and it is something you could ask for a price on over the phone, and they would probably fix while you wait or at most within 1 or 2 days
Linuxnizer said:
I do have an issue with the scratched camera glass. However, changing the cover won't solve it since the cover doesn't include the glass.
Click to expand...
Click to collapse
Hmm, Not entirely sure but if you look at the second photo it shows the glass part.
xmsnx said:
Hmm, Not entirely sure but if you look at the second photo it shows the glass part.
Click to expand...
Click to collapse
Yep, internal back cover does include the glass. However, the above first photo includes only the external back cover which doesn't include the glass.
i know this reply will not benefit the op but just want to keep this on record for someone else who might stuble here from google,
today i removed my old 5230's frame and tried to replace it with i9000's (it was of the same size) but when i tore the piece down, i came to know that the "frame" was attachedc to the body, like this
(the silver covering cane be removed) m talking about the "scratched part".. so no way to remove i shattered it to pieces and kept my old frame on the camera and tried to assemble the device, it dint assemble properly, and thus has a slight opening at the top right side(above the power button)... other things are working fine, the camera is no longer blurry (although i still need to test it in sunlight, will do it tommmo and report back) .. so in short , dont do it unless necessary, replace it with another back body, it'l save your hassle ...
slaphead20 said:
apologies sir, but saying you dont know how it happened doesnt make sense
Click to expand...
Click to collapse
seconded
dont know how it happened?? i also dont know why i live.....
well as for my country, juz go to any spare part shop out there, they will got one set for 150MYR, i m sure ur country hav some spare part shop to be spared...
I've found Skype to be a bit awkward on my N7 because the camera is angled at 90degrees from the frame, rather than sloping towards the center of the screen. As a result I have to hold the tablet further away from me, but then I sometimes struggle to hear the audio from the back-facing speaker.
Has anyone else found this? Or, has anyone here heard of other devices where the camera angle has been modified, and how?
Thoughts?
Tilt the tablet slightly
Sent from my Nexus 7 using xda premium
Pretty sure anything involving tilting the camera would be more trouble than its worth, you may be able to stick a small refractive lens to the front of it but not sure if anyone makes one.
MikeMurphy said:
I've found Skype to be a bit awkward on my N7 because the camera is angled at 90degrees from the frame, rather than sloping towards the center of the screen. As a result I have to hold the tablet further away from me, but then I sometimes struggle to hear the audio from the back-facing speaker.
Has anyone else found this? Or, has anyone here heard of other devices where the camera angle has been modified, and how?
Thoughts?
Click to expand...
Click to collapse
Get a case. The speaker is designed to bounce sound if there's a surface behind it (try putting the tablet flat on a table). Or just hold it such that your hand cups the speaker and redirects sound at your face.
davidcampbell said:
Pretty sure anything involving tilting the camera would be more trouble than its worth, you may be able to stick a small refractive lens to the front of it but not sure if anyone makes one.
Click to expand...
Click to collapse
Thanks. I might take my N7 apart and possibly wedge something behind the camera depending on how its secured. A small adjustment to the angle would go a long way.
Will let you know if I am able to make any good progress on this.
uberNoobZA said:
Tilt the tablet slightly
Click to expand...
Click to collapse
Thanks for contributing. Unfortunately, I'm at a loss for words that might help you understand what the problem is.
You might want to sit this one out.
MikeMurphy said:
Thanks for contributing. Unfortunately, I'm at a loss for words that might help you understand what the problem is.
You might want to sit this one out.
Click to expand...
Click to collapse
He's obviously saying that tilting the tablet up a bit is a lot easier than screwing up something trying to modify the camera. I suggest looking long and hard at tear-downs before you attempt anything.
MikeMurphy said:
Thanks for contributing. Unfortunately, I'm at a loss for words that might help you understand what the problem is.
You might want to sit this one out.
Click to expand...
Click to collapse
I know exactly what the problem is. And my suggestion is that the easiest way to fix it is to simply tilt the tablet to aim the camera where you want to aim it. Sorted.
uberNoobZA said:
I know exactly what the problem is. And my suggestion is that the easiest way to fix it is to simply tilt the tablet to aim the camera where you want to aim it. Sorted.
Click to expand...
Click to collapse
I wrote that having the camera at a 90 degree angle to the frame makes for awkward Skype conversations.
Now this next part is critical as to why your suggestion doesn't address anything: If I tilt the frame, the camera is still at 90 degrees to the frame. If you don't believe me, try it.
I haven't pulled my N7 apart to do anything other than loosen and tighten the screws. Looking through the bezel at the camera I see what appears to be some space between the camera and the bezel. This might not actually be the case, but it looks like it is. If the camera is anything like the camera built into my S2 it can be slightly angled with some gentle coaxing. Given the narrow angle of the camera optics I don't believe the edge of the bezel would interfere by blocking part of the camera's image, either.
Perhaps a good place to start is the ifixit tear-downs per suggestion above. Thanks!
Cheers,
Had a look through ifixit, see step 13 on the below link.
http://www.ifixit.com/Teardown/Nexus-7-Teardown/9623/2
Unfortunately, the connector appears to be on the wrong axis for easy bending / tilting. It would have to be twisted which doesn't work well.
MikeMurphy said:
Had a look through ifixit, see step 13 on the below link.
http://www.ifixit.com/Teardown/Nexus-7-Teardown/9623/2
Unfortunately, the connector appears to be on the wrong axis for easy bending / tilting. It would have to be twisted which doesn't work well.
Click to expand...
Click to collapse
Actually in that teardown, it appears to be attached via a really short ribbon that might flex a little...
So it may be possible, with the right application of something really thin at the front of the camera on the inside edge, and something at the back behind the camera on the outside edge might be enough to tilt it slightly for your purposes, something thin like a tiny slit of paper, or a tiny bit of sticker you could cut from a bumper sticker maybe.
i have a tiny gap on the top speaker, and i am thinking about heating the top speaker up and then clamp it over the night, you think that will solve the gap problem?
or do you have any other suggestions
I have the same problem on my original and the warranty replacement I received. The replacement is actually worse plus looks like the entire front screen is on crooked. I'd also be interested to know if this would work.
cmarquette said:
I have the same problem on my original and the warranty replacement I received. The replacement is actually worse plus looks like the entire front screen is on crooked. I'd also be interested to know if this would work.
Click to expand...
Click to collapse
Why didn't you complain about the replacement being worse than the original? You're supposed to receive a device that doesn't have any problems, hence the 'replacement'.
TarekElsakka said:
Why didn't you complain about the replacement being worse than the original? You're supposed to receive a device that doesn't have any problems, hence the 'replacement'.
Click to expand...
Click to collapse
I spoke with HTC and was told the gap wasn't part of their gapless design. Yeah, I'm confused on that one. But they did want pictures of the screen to see where it was crooked. I am waiting to hear back from them. Either way, I'll be requesting another replacement.
This is maybe a weird question, but... I've been having some microphone problems - people can't hear me, etc. Seems not uncommon for this phone.
In looking at the microphones (front and back), it looks like there is some kind of coating or covering over them - instead of just a black hole into the phone, there's... well, I don't know, something else on top. To the naked eye it almost seems to match the color of the phone, but the hole is super tiny, and the color of the blue/silvery one is not particularly distinct.
Can anyone else see something similar on their X4? I'm trying to see if it's something that is supposed to be there (like part of the waterproofing or something), or if it's pocket gunk and I can try to clear it out. I'd appreciate any confirmation either way...
dmahon said:
This is maybe a weird question, but... I've been having some microphone problems - people can't hear me, etc. Seems not uncommon for this phone.
In looking at the microphones (front and back), it looks like there is some kind of coating or covering over them - instead of just a black hole into the phone, there's... well, I don't know, something else on top. To the naked eye it almost seems to match the color of the phone, but the hole is super tiny, and the color of the blue/silvery one is not particularly distinct.
Can anyone else see something similar on their X4? I'm trying to see if it's something that is supposed to be there (like part of the waterproofing or something), or if it's pocket gunk and I can try to clear it out. I'd appreciate any confirmation either way...
Click to expand...
Click to collapse
Yep. Similar issue here. Sometimes on a call the other end just can't hear me. It seems hit or miss but happens every once in a while.
I've RMA the phone even but it just seems like a bug particular to this model.
Sent from my moto x4 using Tapatalk
Is that "cover" you are seeing kpart of the ip 68 waterproofing?
Hotrodanimal said:
Is that "cover" you are seeing kpart of the ip 68 waterproofing?
Click to expand...
Click to collapse
That's exactly what I'm trying to figure out - I don't want to remove something that's part of the phone, but I don't have another phone to compare it to, to see if it's supposed to be there. I also don't want to RMA the phone only to find out that I had pocket lint packed in the microphone.
I just bought an x4 last Friday, as far as i can tell there does seem to be what appears like some sort of cloth inside that little tiny mic hole. However i am blind in one eye and cant see out ta other. even with the three different magnifying glasses i have at my disposal. and the camera on my wife's g5+ Might I suggest looking closely at an image of the screen glue/gasket available from Ifixit who is officially working with Motorola these days
edit: also i have noticed in the short time i have had with this device, there is definitely a good and bad way of holding it as a headset, while on speaker phone it dont seem to matter, you may want to experiment a bit with how you are using /holding it. .........taken out of context that last bit sound dirty or is it just me?
Great advice on the fixit. I found a video that shows the screen being replaced and they stick a covering over the mic hole (though no comments about what it is), and the ifixit site has a good image of the part with the original cover. Looks like it's a call to moto... Thanks for the help!
dmahon said:
Great advice on the fixit. I found a video that shows the screen being replaced and they stick a covering over the mic hole (though no comments about what it is), and the ifixit site has a good image of the part with the original cover. Looks like it's a call to moto... Thanks for the help!
Click to expand...
Click to collapse
No problem, Glad i could help
So when activating the phone, I foolishly followed the Verizon tech's advice to poke the sim tool in both holes in the top. Doing my research post-activation, I see that I poked the tool into the mic.
Likely damage? There are two mics, but the one on top surely has a slightly different purpose. How can I verify if I did any damage?
LOL - I see a ton of posts on this site and reddit with people that have done the same thing. Still would love to know what the top mic is for and ideas for testing for damage.
Likely candidates for damage are "waterproofing", the mic itself, fabric, etc.
If my eyesight and the light were better I'd have noticed the outline of the tray, but couldn't see it. I should know better than to listen to a phone tech for advice like that.
mseifert said:
LOL - I see a ton of posts on this site and reddit with people that have done the same thing. Still would love to know what the top mic is for and ideas for testing for damage.
Likely candidates for damage are "waterproofing", the mic itself, fabric, etc.
If my eyesight and the light were better I'd have noticed the outline of the tray, but couldn't see it. I should know better than to listen to a phone tech for advice like that.
Click to expand...
Click to collapse
Noise cancelation, most likely. As to testing for damage, that may prove difficult.
Mostly, those mics aren't directly behind the hole in the frame. They're mounted on top of the PCB and a 90° plastic tube is glued on them to prevent dust, sand and poking derps to damage the microphones. I don't know how Samsung did this in the S10 series.
Testing noise reduction microphones isn't possible directly, just when in use. They're not used by Android, they're used by the actual sound driver and can't be controlled directly via the OS.
Jerryrigeverything did a video on this (in a video he talked about it not a full video on it) the phone is designed for people who do this and it doesn't have any effect. The top mic is probably used for both noise canceling and when you are in a loud environment and have your hand covering the bottom of your phone (like a concert)
If it was my phone and I had done this specifically at the direction of a Verizon representative and it could be verified phone was damaged as a result, I would be trying to get them to replace phone. A tech uninformed enough to suggest a stupid move like this will probably lie and say they never instructed you to do this. Maybe poking tech in wrong hole would be fitting revenge.
LMAO.. i did that to my wife and she liked it.
bsam55 said:
If it was my phone and I had done this specifically at the direction of a Verizon representative and it could be verified phone was damaged as a result, I would be trying to get them to replace phone. A tech uninformed enough to suggest a stupid move like this will probably lie and say they never instructed you to do this. Maybe poking tech in wrong hole would be fitting revenge.
Click to expand...
Click to collapse
If Verizon had actually sold me the phone, I'd consider it. But since I bought it directly from Samsung (it was a $300 off deal!) I don't believe I'd end up with a replacement. The first thing I have to get over is feeling so stupid. I had read something somewhere about dual sim slots - probably on some future phone - and because of the symmetry thought that there were two of them.
Zmantech said:
Jerryrigeverything did a video on this (in a video he talked about it not a full video on it) the phone is designed for people who do this and it doesn't have any effect. The top mic is probably used for both noise canceling and when you are in a loud environment and have your hand covering the bottom of your phone (like a concert)
Click to expand...
Click to collapse
It makes sense they would design the phone to prevent such a common mistake. Why design two identical holes in the top where one opens the tray and one destroys a mic? Reminds me of a Dilbert strip. Thanks for the assurance. It helps ease that worried feel.
Player04 said:
LMAO.. i did that to my wife and she liked it.
Click to expand...
Click to collapse
hilarious
Simple, just use the built in voice recorder in interview mode.
Did the same thing the very next second I unboxed it...it seems to me there is no damage...but I cant verify it....thinking of it, I probably haven't shot a single video from this phone since the time I got it (its launch)
Player04 said:
LMAO.. i did that to my wife and she liked it.
Click to expand...
Click to collapse
I have never seen a better reply on XDA ever. That's funny.
Wrong hole compilation
Uhh
Wow, this is why there are 2 mics, one on bottom, one on top...It is simply for STEREO sound during video recording.
I did this on the bottom hole ?
But seriously I worry now about waterproof. I tested the mic by recording a video in landscape talking in stereo in both mics and playback sounded fine.
Nope. The top microphone is for noise cancellation during a phone conversation on speaker. Your other party will hear a lot of uncancelled background noise.
Ejector tool cannot damage the mic
mseifert said:
So when activating the phone, I foolishly followed the Verizon tech's advice to poke the sim tool in both holes in the top. Doing my research post-activation, I see that I poked the tool into the mic.
Likely damage? There are two mics, but the one on top surely has a slightly different purpose. How can I verify if I did any damage?
Click to expand...
Click to collapse
YouTube at about 3:52 into the video
Huawei P30 Pro Teardown! - How does a 'Periscope Camera' work?
This answers the age old question, "I mistakenly poked the mic hole with the ejector tool, did I damage the mic?"... The answer is no... I'm sure all phone manufacturers thought of this... on pretty much every phone, the actual mic is off to the side internally...
N M 156 said:
YouTube at about 3:52 into the video
Huawei P30 Pro Teardown! - How does a 'Periscope Camera' work?
This answers the age old question, "I mistakenly poked the mic hole with the ejector tool, did I damage the mic?"... The answer is no... I'm sure all phone manufacturers thought of this... on pretty much every phone, the actual mic is off to the side internally...
Click to expand...
Click to collapse
Probably toasted the water protection though.
redoregon said:
Probably toasted the water protection though.
Click to expand...
Click to collapse
Nope... Watch the video... No waterproofing damage either...
So I did the same thing too!
While distracted, I used a sewing needle to try to open the sim card port and accidentally jammed it in the hole by the charging port!
Whoops!
So checking out this video https://www.youtube.com/watch?v=kHzmFPoZbCA&feature=youtu.be&t=293
It looks like I ran into a metal box looking thing on the mother board (I think that is what I was pressing depressingly firmly into trying to get the sim tray to open.) . IO think that is the mic chip, but not the opening? So did I bump that, but not damage waterproofing and not damage the mic?
I just do not know what I was stressing and if I should worry. I was using a sharp needle, but I do not think i punctured anything!