cannot accept some apps or accept some alerts - Samsung Galaxy Note 8 Questions and Answers

I also have this problem when trying to activate a VPN app. If I turn the phone sideways then I can press the accept but only if the app can go in landscape. I can press cancel without any issue so I'm thinking maybe there's a security feature I'm missing. I have the factory unlocked model in US. Any help on this would really be appreciated. Thank you.

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Reject calls with text message not working

In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.
Anybody have this issue?
Can somebody confirm that the reject calls text message generate function works on the Diamond......Mine does not and I'm wondering is there a Registry switch. Thanks.
just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??
rhedgehog said:
just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??
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How do you turn diverts off??...cant seem to find anywhere in the phone that gives you that option ie options like when busy divert calls, when out of range divert calls etc etc
start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options
rhedgehog said:
start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options
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Thanks for that...would have never guessed it would be in there lol
Btw your right, i tried to disable the voicemail feature...and it didnt work...if i press the ignore button it diverts to the voicemail...hmmm strange...
i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....
rhedgehog said:
i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....
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Its strange because on my nokia n95 8gb phone i could easily turn my voicemail on and off whenever i chose.
I did notice after i had unticked the voicemail boxes...pressed ok then exited...went back into the phone settings and saw that the boxes were ticked....as i said its strange. Because sometimes i just want the caller to hear a busy tone or the reject tone...
Hopefully someone can try with a different sim and see what happens.
it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.
rhedgehog said:
it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.
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Could be.,..i dont know as the Diamond is my first WM device that ive been impressed with enough to keep it.
Might give tmobile a call later and see what they have to say about it. Although i dont think im going to have much luck as when i rung them uip about mms settings they said they dont support Diamond..so couldnt help me out there.
that sounds about right for T-mo customer services.
If you can get past the usual shower of muppets on first level and get through to the guys in advanced connectivity in Doxford or Greenock, they should either be able to help or refer you to someone who can....
If i have to call them now, i refuse to speak to the lower levels and ask straight for advanced connectivity. Last time i got through (back in the days when i had my magician), was cos they'd changed their MMS settings. Finally got through to AC and they had me sorted in under 2 minutes! it's just the call filterers on levels 1 and sometimes 2 that cause the problems usually.
pilib said:
In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.
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I have flashed the German 1.93 update to my Touch Diamond without problems and the phone is working well -- however, I don´t have the "advanced" tab in the phone option!! (and before anyone asks, no I also don´t have the German "Erweitert" Tab there).
Anyone know what´s going on here?
I´d like to turn off the short vibration the phone makes when a call is established.
Thanks // Tom

[Q] Gmail and Talk Issues

My wife has a locked LG Thrill. No modifications made to it at all since purchasing it earlier this year. Noticed in the last month that she is unable to find/use the Google Talk app. Gmail isn't syncing automatically like it should be either. I've checked all settings and they appear to be set right. I can't find Google Talk in the play store at ALL, which is very strange...
Anyone else having these issues, or is this a stock firmware/software issue that needs to have the phone replaced?
Appreciate any input guys!
mholmes05 said:
My wife has a locked LG Thrill. No modifications made to it at all since purchasing it earlier this year. Noticed in the last month that she is unable to find/use the Google Talk app. Gmail isn't syncing automatically like it should be either. I've checked all settings and they appear to be set right. I can't find Google Talk in the play store at ALL, which is very strange...
Anyone else having these issues, or is this a stock firmware/software issue that needs to have the phone replaced?
Appreciate any input guys!
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Never heard of anything like this. However, you may wish to try a factory reset on the phone. In order to do this, you can either trigger it from inside the booted phone, or by turning off the phone, and while you turn it back on, hold the Volume Down and 3D. This will take you into the recovery where you can choose to wipe cache/data for factory reset. Of course all personal settings will be lost, but it just may restore your lost apps. Good luck!

[Q] [VZW] Rooted and updated before activating phone, have some problems

So, as the title states, I did the entire "Install PwnMyMoto, install the OTA update, get rooted-updated-phone" as soon as I got it. However, I never activated by calling Verizon. Fast-forward 30 minutes, I get off of Wi-fi, and I realize that I'm not getting data or anything. So I turn off my phone, call their number, push all the correct numbers, and I'm told that my phone should activate once I turn it on again. Except... I turn it on, get the message that it'll start activating, and then am immediately presented with an error message saying that it couldn't activate, and that I should call the activation number again.
Was I supposed to activate before rooting? Am I completely screwed for now?
meant2live218 said:
So, as the title states, I did the entire "Install PwnMyMoto, install the OTA update, get rooted-updated-phone" as soon as I got it. However, I never activated by calling Verizon. Fast-forward 30 minutes, I get off of Wi-fi, and I realize that I'm not getting data or anything. So I turn off my phone, call their number, push all the correct numbers, and I'm told that my phone should activate once I turn it on again. Except... I turn it on, get the message that it'll start activating, and then am immediately presented with an error message saying that it couldn't activate, and that I should call the activation number again.
Was I supposed to activate before rooting? Am I completely screwed for now?
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before you attempt to start diagnosing everything and figuring out what you can do. Call the hotline. I have had many problems activating phones in the past where it does things like what you are saying. Then you call customer services and they do their thing and they eventually get it working. Their automated services can get screwy and do things incorrectly. Calling them can be a PITA but it often gets fixed that way.
jayboyyyy said:
before you attempt to start diagnosing everything and figuring out what you can do. Call the hotline. I have had many problems activating phones in the past where it does things like what you are saying. Then you call customer services and they do their thing and they eventually get it working. Their automated services can get screwy and do things incorrectly. Calling them can be a PITA but it often gets fixed that way.
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Cool, will do when I get back home. Should I do things like unroot it or anything? Or will they not care?
Alright! I went in to Verizon, the guy there couldn't help me, his call couldn't help me, but they directed me to Customer Support. Then I was redirected to Tech Support. But eventually, they got it. I have no clue how or what was wrong, but it involved me reading off the SIM number and IMEI number.
Anyways, thanks for the help, could I get this closed?

Three big problems with the phone

This is the NA version of software, v3.0
1) Google Voice doesn't send notifications to the phone about voicemails. It only does it, after several minutes, when you open the app. I changed setting for Google Voice app to run unrestricted, with full background data, etc.
2) Either my device is defective or I don't know how to hold it or what? It just silently restarts sometimes. I never notice that it does, except this one time when the screen was on when it should have been on. Maybe the physical button gets sticky after I turn the phone off? Should I spray some WD40 on it?
3) I use ATT as as carrier, and I tried several of their sim cards. As soon as I install the card, that Sim slot (1 or 2) truncates its IMEI from 15 to 14 digits, so it thinks that's it's a CDMA sim card. I think this is the reason why I cannot access GSM calling settings such as Call Forwarding. It says "Network or Sim card error."
Any ideas on how to fix these?
Thanks.
Go to Settings/Advanced and try to turn of "deep system clean" if you haven't done it already, it may fix the notification problem..
For the networking issues, disable enhanced LTE, it may help.
Nightpwish said:
Go to Settings/Advanced and try to turn of "deep system clean" if you haven't done it already, it may fix the notification problem..
For the networking issues, disable enhanced LTE, it may help.
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Click to collapse
Thank you. I did both of those things, and now Google Voice sends notifications.
I imagine it was the "Deep Process Clean" option. What does it actually do?
nabbed said:
Thank you. I did both of those things, and now Google Voice sends notifications.
I imagine it was the "Deep Process Clean" option. What does it actually do?
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Click to collapse
I think it's a very aggressive RAM management tool, preventing all non system processes to run in the background, same thing happened to me too, I wasn't receiving any WhatsApp or Outlook notifications while it was on.
Nightpwish said:
I think it's a very aggressive RAM management tool, preventing all non system processes to run in the background, same thing happened to me too, I wasn't receiving any WhatsApp or Outlook notifications while it was on.
Click to expand...
Click to collapse
Makes sense. Thank you.
Now if I could only figure out why this phone, global gsm/cdma phone, decides not to comply with AT&T network.

Question Auto update breaks my ability to make calls/text when I enable WiFi for the first time after factory reset. Anyway to disable this?

I've had an ongoing battle with my ability to make calls/text with this device, I initially thought it was at the carriers end but I was perplexed because my SIM works fine in other devices and they are unable to find anything wrong.
Last night I opted to try a full factory reset, I had already done multiple prior in an effort to find a resolution but this time I opted to do it without immediately connecting my phone to WiFi during the setup portion. What I found was two things, all the texts that had failed to come in did and my talk and text was now completely usable. Also the ZTE Locker, which is ZTEs embedded lockscreen wallpaper app was now functioning again. Prior to this it had stopped working and was stuck on one static image (it is suppose to change the lockscreen wallpaper every time you turn on the screen on your device and the images update everyday over Wifi). Unfortunately as soon as I connect my phone to WiFi without any notification I believe the phone does some form of update as within seconds my phones ability to make calls/text breaks along with the ZTE locker. I have attempted to disable any auto updates under the system updates in settings before connecting to Wifi, but unfortunately that does not work as it does not appear to be a full on OS change. Is there any way to disable any updates that are not manually approved when I connect to Wifi? I have reached out to ZTE support and they have escalated the issue to their senior R&D team. However I don't want to wait until a new update before I can have a functioning phone.
Just as a note, the issue appears to be particular to 3G calls (although I am not sure why I am failing to receive some texts). In Canada our carriers do not enable VoLTE with phones that are pretty much not Samsung/Apple or have been bought directly from them. Because of this any out of market phones like One Plus and ZTE that are unlocked and compatible only get calling through 3G, which is normally fine. I can get VoLTE briefly if I put my SIM in a carrier approved phone and switch it to my ZTE and it appears to work (until my carrier recognizes the IMEI and blocks it). So this may be why not everyone is experiencing this issue (if they have VoLTE). Anyways any help would be greatly appreciated as I am at my wits end.
I'm in the USA and have had zero issues on T-Mobile, but when I got the phone I had to manually put in the T-Mobile APN settings to make sure everything liked texts and data worked correctly. I have many T-Mobile devices so I know exactly how to set the APN. Are you sure that your APN is set correctly for the network you are on? I know that most phones set the APN according to the sim card you insert, but I have found many Chinese phones that DON'T. Once I set it manually that usually solves all the problems.
Also, how did you reach out to ZTE support? I'm trying to get ahold of them to give them feedback to DISABLE the obnoxiously loud camera shutter sound in the next software update, but aside from spamming their Facebook page, I don't know how to get ahold of them.
Thanks for the reply, oddly there is no option on my Axon Ultra to add APN settings. Only the default ones are available, although they do look to be correct for the most part I would love trying to add them manually. Someone in another forum who was also having issues (with another Canadian carrier) spoke with a rep and they stated that they would be releasing an update shortly with the manual APN option. My data and MMS appear to be working fine however so I am not too optimistic that will be the fix. You can contact ZTE on their website, if you go to their contact page you will see a little pop on the bottom right hand corner for chat. In reality it is mostly a messaging service as it never appears to be actually online but they do appear to be respond somewhat promptly to message sent via email. Just as a heads up, I don't recall specifically where I think it was a review but I do believe they have made a statement already saying they will patch out the loud shutter sound.
May I ask if your phone works fine with VoLTE disabled? Unfortunately since all non carrier approved devices are denied VoLTE in Canada my main experience has been with 3G calls failing.
I'm in Finland. Having so much problems with call's that i can't use the phone. Problems answering call's and phone also keeps cutting call's. I sent mail to Zte support. Probably have to wait for update and hope for the best.
Hey, they released an update today. It now allows you to input your own APN settings manually. Look up your carriers and add your own. Even though the automated ones were right making my own manual ones has fixed the issue for me it seems.

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