cracked my screen!!! - Samsung Galaxy Note 8 Questions and Answers

I have no insurance of any kind . Has anyone replaced a screen yet? What are my options?
Contacted discover card to see if their purchase protection program will cover it.

credit cards purchase protection doesn't protect against human error; you broke it, you pay for the repair.

wase4711 said:
credit cards purchase protection doesn't protect against human error; you broke it, you pay for the repair.
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Lol, straight shooter. Sucks but it's true.

yeah, taking responsibility for your actions sucks, but its called being a grown up:victory:

I was just curious if anyone replaced these screens yet? Is there an option yet?
The crack is on the bottom corner so not really bothersome. And for the record Mommy was tending to two whiney kids trying to get Halloween costumes on for a park activity when the phone tried to jump to its death from my back jean pocket. I guess it couldnt take the whining either.

Sorry for you

That's really bad. Try Google, he knows everything !
Sent from my Galaxy Note8 using XDA Labs

I know someone on another forum sent theirs into Samsung. It was round $300 and took a couple of weeks, but the phone came back perfect. I'm not sure if there are many local places yet dealing with these screens.

I suggest direct with Samsung as you know it will be genuine parts, decent Labour and it will be sealed properly for waterproofing
Sent from my SM-N950F using Tapatalk

If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA

jay8302 said:
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
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Can you give me more info please

jay8302 said:
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
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Can you give me more info please

You have to repair it by yourself.

psixichka said:
Can you give me more info please
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Call your insurance company and see if your electronics is covered by your plan.

jay8302 said:
Call your insurance company and see if your electronics is covered by your plan.
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That doesn't seem to be an option:
psixichka said:
I have no insurance of any kind
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If you don't already have insurance, you're on your own for this repair. You could get insurance for the future, but I'd recommend against it. In the long run, on average, insurance premiums cost more than the repairs they cover (otherwise, insurance companies would go broke instead of making a profit). Insurance makes sense only for events so unlikely that they probably won't happen to you, but so financially catastrophic that you wouldn't recover for years, if ever (for example, insurance against your house burning down).

Gary02468 said:
That doesn't seem to be an option:
If you don't already have insurance, you're on your own for this repair. You could get insurance for the future, but I'd recommend against it. In the long run, on average, insurance premiums cost more than the repairs they cover (otherwise, insurance companies would go broke instead of making a profit). Insurance makes sense only for events so unlikely that they probably won't happen to you, but so financially catastrophic that you wouldn't recover for years, if ever (for example, insurance against your house burning down).
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Why isn't it(homeowners ins) an option?
I have always found ins a waste of $. This has only happened once almost 6 yrs ago and I was able to get a replacement since there were dead pixels before the drop and I started the return process prior on one of our first Samsungs)

jay8302 said:
Call your insurance company and see if your electronics is covered by your plan.
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Do they raise the premium if a claim is filed?

Gary02468 said:
That doesn't seem to be an option:
.
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i do have homeowners ins
and did call discover card to start a claim since i believe they have 90 day purchase protection.

Related

Worth Ave insurance quote AMAZING

I just called Worth Ave. If My wife takes 1 single online course. They will give her a college bundle discount with a $25 dollar deductible for up to 4K of insurance!!!!
For...drum rolllllllll.......
$110 a year. She just has to be enrolled first. Unreal. Best deal EVER.
Oh...and after the course is done...we can keep the bundle package as long as we don't let it lapse year to year after that.
4K of insurance (laptop, phone, camera, lens) accidental damage, or theft...for $110 a year.
Done deal. Better than home owners insurance even.
You are welcome.
Oh...normally it costs about 100 per 1K of insurance per year AND $50 deductible.
So..for $800 it is around $80 a year and a $50 dollar deductible (without the college bundle).
sooo..you're saying this is better than asurion?
meccadon123 said:
sooo..you're saying this is better than asurion?
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lol.
meccadon123 said:
sooo..you're saying this is better than asurion?
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Asurion is $11 a month so $132 a year and $200 deductible.
Seriously...I don't work for these people..lol. But look at what I just found.
COUPON CODE: 15OFF
Policy 1 Edit
College Plus Insurance
1 Year Coverage
Coverage Amount: $2,000.00
Deductible Amount: $25.00
Price:
$72.00
-$10.80
$61.20
Processing Fee: $5.00
Total: $66.20
You can't go beneath 2K (so..laptop and cell phone coverage basically)
Seriously. Link below to the losses covered.
http://www.worthavegroup.com/college-plus (click on losses covered on right side)
I'm actually buying today for a 4K policy for $90 bucks. Today bad I didn't do this before my wife dropped the phone. But...anyway.
One thing to keep in mind is they do not cover theft unless a police report is provided and proof of burglary. They also do not replace lost phones.
Asurion is better in that since, but you definitely pay for it lol.
bullet2300 said:
One thing to keep in mind is they do not cover theft unless a police report is provided and proof of burglary. They also do not replace lost phones.
Asurion is better in that since, but you definitely pay for it lol.
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Well..police report is no problem...but they don't replace lost phones?
Hmmmm.....
I will have to remember that. Once lost, I will be sure to file a police report for "missing and presumed stolen from the last location it was at" Even if that is my couch.
lol !!
ZenInsight said:
Well..police report is no problem...but they don't replace lost phones?
Hmmmm.....
I will have to remember that. Once lost, I will be sure to file a police report for "missing and presumed stolen from the last location it was at" Even if that is my couch.
lol !!
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lol I suppose you can do that, but they specifically state they will not replace lost/stolen phones if "forced entry" is not apparent. (ie leaving it on your couch, or in an unlocked car). If your cars window is smashed, they will happily replace it if you file a police report haha. not sure your window will be worth it though.
bullet2300 said:
lol I suppose you can do that, but they specifically state they will not replace lost/stolen phones if "forced entry" is not apparent. (ie leaving it on your couch, or in an unlocked car). If your cars window is smashed, they will happily replace it if you file a police report haha. not sure your window will be worth it though.
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So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
ZenInsight said:
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
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No, they would not help you at all in that situation. At least I think so... Here is their FAQ. Check the lost vs stolen:
http://www.worthavegroup.com/policy-faq
or rather, maybe you are right on that lol unless its stolen from a vehicle?? except you could jsut say it was stolen in plain sight. Not sure, but it is a bit touchy there haha.
ZenInsight said:
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
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Just called them. This applied to locking your car doors ONLY. Not anywhere else.
Lock your doors.
How much insurance do I need for my Note 2? I see on Sprint without an upgrade it costs $650. I'm guessing that amount?
EDIT: I can't buy anything more than $599 on a "cell phone". How do I get more?
EDIT 2: I called them. The most they offer on non-iphones is $599. So if you break your phone tomorrow, you'll have to pay the $50 deductible and then another $50 to buy the phone from Sprint. I'm guessing the price will go down eventually.
sparhawk6 said:
How much insurance do I need for my Note 2? I see on Sprint without an upgrade it costs $650. I'm guessing that amount?
EDIT: I can't buy anything more than $599 on a "cell phone". How do I get more?
EDIT 2: I called them. The most they offer on non-iphones is $599. So if you break your phone tomorrow, you'll have to pay the $50 deductible and then another $50 to buy the phone from Sprint. I'm guessing the price will go down eventually.
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No. Don't do a phone only package. Do the College Plus package for a minimum of 2K. It costs like $65 a year and insure up to 2 thousand with a $25 dollar deductible.
Use code 15OFF on the site as well.
ZenInsight said:
No. Don't do a phone only package. Do the College Plus package for a minimum of 2K. It costs like $65 a year and insure up to 2 thousand with a $25 dollar deductible.
Use code 15OFF on the site as well.
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But I'm not in college.
Sent from my Nexus 7 using xda app-developers app
sparhawk6 said:
But I'm not in college.
Sent from my Nexus 7 using xda app-developers app
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You can take a single online course and be allowed to have the insurance.
You purchase the insurance and choose the closest college to you. Then you call them up and tell them what online course you are doing. they told me they didn't care if it was for Photoshop...Lightroom..an Adobe product....or a pottery class. I'm not kidding.
I think this thread has ran its course, along with its sales man.
Sent from my KFTT using xda premium
If this is legit, it is a great deal. Even though most homeowner policies do cover your mobile devices, you really never want to turn in a claim on that. I will be looking into this more, thanks for sharing!
shook187 said:
I think this thread has ran its course, along with its sales man.
Sent from my KFTT using xda premium
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Hey senior member. Do you see how long I have been in XDA? Do you see how many threads I have posted? My wife shattered her phone. Want to see a pic of it? Not everyone is a scam artist working for a company dude.
|it's a good deal. You don't like it? Then ignore the thread. You got a better offer? Let me know cuz I haven't purchased it from them as of yet.
But don't troll in here assuming someone is trying to scam you just because they are discussing insurance for a PHONE unless you have something productive to offer..
Paranoid often?
Edit: I have renters insurance. Doesn't cover dropping your phone. And it has a $500 deductible. I know my stuff. I'm a research-a-holic.
By the way...this is post 666...don't mess with me. lol
So was the student quote you got to cover both you and your wife? I'm in the same boat as you, I want these things covered with a cheaper option than sprint is offering once I get my replacement.

Insurance on htc one dev. version

If you are buying dev version, are you purchasing insurance or any protection plan? If you are, will dev version can be replaced?? What do you think?
Sent from my SGH-T999 using xda premium
Co-Sign I would like some info on this as well
jkforce said:
If you are buying dev version, are you purchasing insurance or any protection plan? If you are, will dev version can be replaced?? What do you think?
Sent from my SGH-T999 using xda premium
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There is always www.squaretrade.com
I personally would never get insurance from the phone companies anyhow. Why? $10/month added to bill and its outrageous. Why not buy it in full in the first place and save some money while at it? Also, insurance from phone companies or any other 3rd party will have to be mailed and wont be in store so there is no difference in customer service btw
squaretrade.com
FYI: GO TO SMARTPHONE SECTION 125 FOR 2 YEAR PROTECTION
What does a SquareTrade plan cover?
Drops
From cracked screens to broken internal parts, we cover the big damage that can come from even the smallest falls.
Antenna/Wi-Fi Failure
If your phone can't get a signal where other phones can, there might be a problem with the antenna. No worries, you're covered.
Spills
Doesn’t matter if it's one splash, one spill, or full immersion in a swimming pool—we've got you covered.
Broken Dock Connector Port
If you need to wiggle the power cord or hold the cable in place to get a charge, it might be the port, not the cable. If so, we've got you covered.
All Mechanical or Electrical Failures
We cover complex internal parts that can fail during normal use, even years after your purchase.
Touchscreen Failure
We cover broken touchscreen digitizers, which can result in a display that looks active but doesn't respond to touch commands.
Display Failure
We cover dead pixels, white lines, or total blackouts that can make an LCD screen unusable.
Won't Power On
You're covered if your smartphone stops turning on or its battery stops holding a charge (50% or more).
http://www.squaretrade.com/smartphone-warranty
Becool0130 said:
There is always www.squaretrade.com
I personally would never get insurance from the phone companies anyhow. Why? $10/month added to bill and its outrageous. Why not buy it in full in the first place and save some money while at it? Also, insurance from phone companies or any other 3rd party will have to be mailed and wont be in store so there is no difference in customer service btw
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I know squaretrade, but what i am curious is that will theu be able to send developer version specifically? I guess it is hard to answer.
Sent from my SGH-T999 using xda premium
if they dont have the phone in stock, which they probably wont, you purchase the dev version, and they send you a check full price.
expertzero1 said:
if they dont have the phone in stock, which they probably wont, you purchase the dev version, and they send you a check full price.
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DAMN! I didnt know it was like that lol. Thanks bro
Becool0130 said:
DAMN! I didnt know it was like that lol. Thanks bro
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yeah , you just have to pay the deductible!
i sell the warranty for a subsidiary of walmart
expertzero1 said:
yeah , you just have to pay the deductible!
i sell the warranty for a subsidiary of walmart
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How much is the deductible then?
Becool0130 said:
How much is the deductible then?
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straight from squaretrade is a bit more expensive, but i think its 125 online and a 99 deductible so its a really good plan.
covers everything (water) (screen breaks) except lost or stolen phones and negligence.

[Q] Best Insurance Option?

I imported a Sony Xperia Z3c from the UK to the States and am thinking about getting an outside warranty program incase something happens.
I don't think I'm going to want to ship it across the world incase something happens. I have heard that many of the insurance companies in the states won't cover an imported phones so I was hoping someone had any experience with this before.
I've been looking around and there are a ton of options it seems like. Anyone have an suggestions or good experience with preferably the best bang for the buck.
I do tend to break my electronics and considering I just spent 500 bucks outright would love to keep this for a while.
I'd be interested in this as well. Particularly from a company that doesn't care if the bootloader is unlocked or not.
Alex2x3 said:
I imported a Sony Xperia Z3c from the UK to the States and am thinking about getting an outside warranty program incase something happens.
I don't think I'm going to want to ship it across the world incase something happens. I have heard that many of the insurance companies in the states won't cover an imported phones so I was hoping someone had any experience with this before.
I've been looking around and there are a ton of options it seems like. Anyone have an suggestions or good experience with preferably the best bang for the buck.
I do tend to break my electronics and considering I just spent 500 bucks outright would love to keep this for a while.
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I'm buying a policy from Worth Ave Group. They don't deal in repairs/replacements; they simply send you a check for the value of your policy minus the $50 deductible. The only thing they don't cover is if you just lose the phone somewhere.
mattdm said:
I'm buying a policy from Worth Ave Group. They don't deal in repairs/replacements; they simply send you a check for the value of your policy minus the $50 deductible. The only thing they don't cover is if you just lose the phone somewhere.
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Hmm that is interesting. I will check them out. Do I just specify what the phone cost me?
Have you had any experience with them before?
Alex2x3 said:
Hmm that is interesting. I will check them out. Do I just specify what the phone cost me?
Have you had any experience with them before?
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No, you don't have to specify the cost of the phone. You just choose how much you want your policy to cover. I chose $599, so I can get new chargers/case/ect. in the event I smash my phone and want to replace it with something different.
I haven't had personal experience with them, but I've read a lot of reviews. It seems like most of the complaints people have are:
- Trying to file a claim for a stolen phone and getting rejected because they don't have enough evidence of theft. (making it simply lost, rather than stolen)
- The claim check taking 2 - 3 weeks to arrive.
Neither of those poses a problem for me.
Awesome that sounds great actually. Much better then getting a refurb especially if the Z3c doesn't come to the states.
Thanks for the heads up.
I was considering protect your bubble but think I will go with this instead.
Alex2x3 said:
Awesome that sounds great actually. Much better then getting a refurb especially if the Z3c doesn't come to the states.
Thanks for the heads up.
I was considering protect your bubble but think I will go with this instead.
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Yeah, me too. I was considering Protect your Bubble and SquareTrade, but I like the freedom of simply getting a check in the mail rather than dealing with repairs or refurbs.
mattdm said:
I'm buying a policy from Worth Ave Group. They don't deal in repairs/replacements; they simply send you a check for the value of your policy minus the $50 deductible. The only thing they don't cover is if you just lose the phone somewhere.
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Just checked them out, looks ok but they don't specify anything about software issues or if the phone has had its bootloader unlocked.
FSRBIKER said:
Just checked them out, looks ok but they don't specify anything about software issues or if the phone has had its bootloader unlocked.
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No they don't. But how will they know? I'd be surprised if they have access to Sony's diagnostic programs, and I don't think they really care. If you file a claim for a phone with broken glass, I don't think they'll even try to find out if the bootloader is unlocked or not.
mattdm said:
No they don't. But how will they know? I'd be surprised if they have access to Sony's diagnostic programs, and I don't think they really care. If you file a claim for a phone with broken glass, I don't think they'll even try to find out if the bootloader is unlocked or not.
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Hopefully not for something not software related, but they could get to the Fastboot screen and like on all other Android devices it will show its unlocked. I just hate to see them deny an insurance claim as their policy is not clear regarding unlocking or what software is on the phone. I personally think if you brick your phone because you were flashing stuff then warranties should be denied(except for physical defects, cracked screens, etc.) but if there is a software issue you are unlocked and currently running the stock software then all warranties should be honored.
mattdm said:
No, you don't have to specify the cost of the phone. You just choose how much you want your policy to cover. I chose $599, so I can get new chargers/case/ect. in the event I smash my phone and want to replace it with something different.
I haven't had personal experience with them, but I've read a lot of reviews. It seems like most of the complaints people have are:
- Trying to file a claim for a stolen phone and getting rejected because they don't have enough evidence of theft. (making it simply lost, rather than stolen)
- The claim check taking 2 - 3 weeks to arrive.
Neither of those poses a problem for me.
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It sounds good, too good, so I read their policy booklet.
Two things: they don't cover accessories, and they will not pay more than the phone is worth at the time of loss.
Also, they have 3 options for payout at their discretion: (1) full cost of repair, (2) replacement cost of a refurbished item, and (3) replacement cost of a new item.
The kicker is that it's at their discretion so it's totally up them to decide which option to exercise and I'm certain they will choose the least expensive.
As an example, let's say the screen cracks and it costs $200 to repair - they are going to pay out $200 for the repair less $50 deductible and send a check for $150. But you've already paid $65 for the premium, so the net payout is really $85.
cschmitt said:
It sounds good, too good, so I read their policy booklet.
Two things: they don't cover accessories, and they will not pay more than the phone is worth at the time of loss.
Also, they have 3 options for payout at their discretion: (1) full cost of repair, (2) replacement cost of a refurbished item, and (3) replacement cost of a new item.
The kicker is that it's at their discretion so it's totally up them to decide which option to exercise and I'm certain they will choose the least expensive.
As an example, let's say the screen cracks and it costs $200 to repair - they are going to pay out $200 for the repair less $50 deductible and send a check for $150. But you've already paid $65 for the premium, so the net payout is really $85.
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Sounds like you're looking at their iPhone policy. If you purchase a generic cell phone policy, you choose the amount covered.
mattdm said:
Sounds like you're looking at their iPhone policy. If you purchase a generic cell phone policy, you choose the amount covered.
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I was looking at the cell phone policy, the same policy booklet applies to both iPhone and generic cell phone policies:
Policy Booklet - Insurance Policy with Accidental Damage
It's correct that you choose the coverage amount for generic cell phones but irregardless of what amount you select they won't pay more than the replacement cost value -- page 3:
Insurable Interest: We do not cover more than your insurable interest in any property. Therefore, the limit of insurance must represent the replacement cost value of the property you are insuring.
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I'm pretty sure you can file claims with renter's/homeowner's insurance for phones (and other electronics)

Tmobile charging me $545 for defective phone returned!!

So today I log in to my tmobile and see that I have a balance of $545. My first note 4 wasn't charging so I requested a warranty exchange in April. I called tmobile and they tell me the reason I'm being billed that is because the phone I sent back had a cracked lcd. My phone was in perfect condition when I sent it back. No way in hell was it cracked. The lady said it had a crack on the top right corner by the front camera. Not to mention my bill statement comes out tomorrow so that's another $110 right there. That's $655 due in 3 weeka. This is bull**** if they expect me to pay that. They already started some ticket or some investigation to see how they can solve this. I'm thinking maybe it was damaged while in transit by ups. And if it was damaged by ups, how is that my fault? I told the lady why would I return a cracked phone only to pay $550 for it when I could have just filed an insurance claim and only pay $175. I'm really upset and I'm hoping I'm not charged for this. Anyone else ever have a similar issue?
Sent from my SM-N910T using XDA Free mobile app
That's crazy. I'd fight them on it because you're right. It doesn't make sense when you could just file for insurance replacement. Get it elevated.
Tmo is still building their image and while they've been excellent to me, they can't really afford bad press at the moment. You can get them to back off on those charges, just be persistent.
Nice. File claim with ups
BACARDILIMON said:
Nice. File claim with ups
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assuming he paid insurance with ups.
twe90kid said:
assuming he paid insurance with ups.
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If it was a tmobile phone they always get insurance with replacement phones. Once it leaves my hands it all in ups hands.
Well Tmobile called me the next day. The lady was really nice. I explained the situation and she agreed so they credited me the warranty fee. I feel so relieved because that's a lot of money to just pretty much give away.
Sent from my SM-N910T using XDA Free mobile app
Yeah, dealing with Tmobile sucks. They have done it twice where they say I have never sent my phone back when I jumped. Each time coseted me up to about 100 dollars extra due to paying for two phones while they try to find them. Was told that whatever happens during transit is not my fault and only theirs. Luckiyl the first time they took it off and reimburssed me, but the second time they took it off and didnt pay me back. They also tried to make me pay another month for a phone they just took off my account lol
I've been thinking about switching to T-Mobile because of the better development work being done on the N4 but administrative screw ups like this give me pause...
You can't slam a customer with a $500 mistake and expect good customer relations.
catseyenu said:
I've been thinking about switching to T-Mobile because of the better development work being done on the N4 but administrative screw ups like this give me pause...
You can't slam a customer with a $500 mistake and expect good customer relations.
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I had a feeling they would refund the charge. They are very concerned with their image & customer relations right now which makes them one of the better carriers in terms of customer relations right now. Basically they are beholden to us for their growth and success and they don't need or want bad press. No doubt they will take advantage of those who don't argue charges like that but if that ever happens just get the issue elevated & the charges will disappear.
If they weren't in the position they are I wouldn't be so certain of this but they are desperate to grow & improve and at least for a while, they will bend over backwards for the customers. It's a beautiful thing. I can honestly say after being with all the other carriers for years (5 years each) the last 4 years I've spent with tmobile have been the best. No surprises. it's definitely worth it imo.
catseyenu said:
I've been thinking about switching to T-Mobile because of the better development work being done on the N4 but administrative screw ups like this give me pause...
You can't slam a customer with a $500 mistake and expect good customer relations.
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Click to collapse
I switched to tmobile about a year ago, couldn't be happier. Their customer service have always been good to go if I called for anything. Sprint and verizon, not so much.
Thanks, I appreciate the reassurance.
I'm with Sprint & have had no problems with direct customer service but that last update they pushed out is a total fiasco IMO.
Do not take THE OE1 UPDATE U CANT ODIN BACK
http://forum.xda-developers.com/note-4-sprint/help/oe1-update-odin-t3118554
catseyenu said:
Thanks, I appreciate the reassurance.
I'm with Sprint & have had no problems with direct customer service but that last update they pushed out is a total fiasco IMO.
Do not take THE OE1 UPDATE U CANT ODIN BACK
http://forum.xda-developers.com/note-4-sprint/help/oe1-update-odin-t3118554
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Oh man that's terrible!
catseyenu said:
I've been thinking about switching to T-Mobile because of the better development work being done on the N4 but administrative screw ups like this give me pause...
You can't slam a customer with a $500 mistake and expect good customer relations.
Click to expand...
Click to collapse
Honestly, I've had nothing but great experiences with customer service. Any issue I've ever had have been resolved. This being the biggest one and it was taken care of by the next day. I highly recommend tmobile to anyone.
Sent from my SM-N910T using XDA Free mobile app

Samsung Protection Plus now available for S7/S7E

Just a heads up, in case you didn't know what to spend your $100 Samsung credit on from the S7 carrier promotion, OR just wanted to get additional coverage for our phones, we are now able to check out on Samsung.com and order the Samsung Protection Plus warranty. I've been trying for several days and even called in to purchase this but the rep said they needed to update their system to validate and accept our IMEI. May be worth it to some since we can't open up our phones to replace the battery in a year or two when it goes bad but I got it mainly because our phone is so slick.
http://www.samsung.com/us/mobile/cell-phones-accessories/P-GT-AKXXT0HC
2 year warranty @ $129. $79.99 deductible on accidental damage.
In comparison:
AppleCare+ is $99 and deductible is $99 (for iPhone 6S)
Nexus Protect is $89.99 and deductible is $79 (for Nexus 6P)
T-Mobile Premium Handset Protection is $10 monthly and deductible is $175 (for Samsung S7/S7E)
i wish i got this before my screen cracked =-/
I found this statement :
Samsung Protection Plus covers mechanical breakdown after the manufacturer's warranty expires and accidental damage.
Exclusions apply. Please refer to your coverage documents for complete details.
So, the program is active only after 2 years (3 for me)?
That would be ridiculous
I personally never get warranties, since I change phones every six months. Plus I have never broken nor scratch a phone's screen.
I bought a Skimoni screen for my edge, still haven't put it on.
<\axi6ne8us>[SM-G935T]
Best Insurance I found
Wells Fargo has the best insurance I have seen and I am using with the 4 phones on our family plan. Cost for the insurance is $0 but you have to have a Wells Fargo credit card and you have to pay your cell phone bill with that credit card. $25 deductible. Did not have any credit cards before but got one just for this after a rash of broken screens last year.
https://www.wellsfargo.com/credit-cards/features/cell-phone-protection/
I do NOT work for Wells Fargo.
Anyone know of how to get insurance in canada?
I just ordered the Samsung insurance 10 minutes ago... the guy told me I was covered today and have fun with it. I believe the confusion is that you have to order the protection plan with in the year warranty. then your 2 years start right there. They will replace your phone 2 times a year.. so I'm going swimming with it and enjoy it.
I'm going to cancel my tempered glass that would have not fit right or worked right and just get the plan. sucks that I have to do this but I'm already out of allot of money.
Can we Canadians get this
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Monkey Slut said:
I found this statement :
Samsung Protection Plus covers mechanical breakdown after the manufacturer's warranty expires and accidental damage.
Exclusions apply. Please refer to your coverage documents for complete details.
So, the program is active only after 2 years (3 for me)?
That would be ridiculous
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No. It's saying that if the phone stops working for something covered by the factory warranty, that factory warranty will cover it. (This is standard with every insurance plan I've seen.) After the warranty is done (1 year here in he U.S., I think), then Samsung Protect will cover it. Accidental damage (broken screen, water damage, running over it with your lawn mower) is covered from the day you purchase Samsung protect.
---------- Post added at 04:11 PM ---------- Previous post was at 04:10 PM ----------
Canadoc said:
Can we Canadians get this
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It's on the Samsung US web site. Check their Canadian site and see.
dflohr said:
I do NOT work for Wells Fargo.
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I used to. Consider yourself lucky...
Canadoc said:
Can we Canadians get this
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Checked the Canadian site, don't see it on there yet
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WOW... I wish I knew about this before putting in a claim with tmobile.....
Costco Squaretrade...$100, two years, up to four replacements, $50 deductible, new battery installed for free at end of warranty. Cannot be beat.
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Redflea said:
Costco Squaretrade...$100, two years, up to four replacements, $50 deductible, new battery installed for free at end of warranty. Cannot be beat.
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Link?
A_N_D_R_E said:
Link?
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http://www.gadgetreview.com/5-of-the-best-aftermarket-smartphone-insurance-plans
---------- Post added at 06:24 AM ---------- Previous post was at 06:23 AM ----------
Those are better deals then from samsung.. but they will send your phone to a 17 year old with a $20 tool set.. haha
Redflea said:
Costco Squaretrade...$100, two years, up to four replacements, $50 deductible, new battery installed for free at end of warranty. Cannot be beat.
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It looks like you need to sign up on the same day that you buy the phone.
A_N_D_R_E said:
It looks like you need to sign up on the same day that you buy the phone.
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Correct. I bought the warranty the day I got my phone, and have been relaxed and calm since then. Typically never buy warranties, but with the included free battery replacement this was too reasonable to pass up. Especially since when I had my S4 i broke the screen twice!
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A_N_D_R_E said:
It looks like you need to sign up on the same day that you buy the phone.
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And you need to buy the phone from Costco, too.
lostsoul1 said:
i wish i got this before my screen cracked =-/
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I just cracked the rear glass on my s7 edge. Samsung repair will charge $270 and take around 10-15 days to repair (not replace) the phone (including shipping) during which I have no phone.
I looked at the protection plus plan and can see no reason why I couldn't just buy the plan and immediately file a claim. They send a replacement within 24 hours and I have 10 days to return my broken phone so no downtime. Cost? $129 for the plan plus $79 deductable - cheaper than paying just for the repair, faster, and I get coverage for 2 years. I chatted with support and they said they saw no reason I couldn't do this. I'll check with the Protection Plus folks but I can't see how they can deny coverage. The FAQ mentions nothing about pre-existing conditions or a wait period before I can submit a claim.
FYI: I would have considered not fixing the screen since I (now) have a case to protect it and it is therefore not visible. However I'm sure a cracked screen means it is no longer water proof and that was a major reason why I upgraded from the s6 to s7.
Fwiw Square Trade doesn't insure any unlocked phones. Samsung Protection Plus doesn't recognize any G930F or G930FD phones either.

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