Database Develop

HTC Diamond Strange Screen Problem (URGENT)

I had my Diamond for about 8 months now. All of a sudden no matter where I click on the screen it always clicks on the top left corner (Start button). I hard reset the phone, changed SPL but nothing worked.
My Specs:
Duttys 5.2.20764.1.4.3
Diamond-hspl-1.24
When I try to align the screen it keeps on looping not letting me get out of the screen alignment. I have to soft reset the phone.
Is my phone dead? Do I have to send it to HTC for repair?

sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.

How come it responds to the screen alignment than? When I press the cross hair it responds to it and moves to a different position.

Right now I am trying to put the stock SPL on the phone but I can't get past the screen alignment. The is synced and everything. Any ideas?

You MUST change the ROM to stock first then the SPL

I did put the stock ROM back on the Diamond. But I can't get passed the align screen. I tried deleting the "welcome" file form \Windows\StartUp but the file is protected and can not be deleted. Is there any other solution of by passing the welcome screen?

I had this problem too, I got my Diamond from Rogers and went home. After a few minutes this started to happen, and I instantly went back and got a replacement.

I got same prob. But sometime it work fine, after i do softreset i cant skip screen align. Can hard reset fix this prob? im from malaysia, how much it'll cost to replace the digitizer? thanks

i have this problem too

hello all!
I had the same problem as you! after some time searching... found a program called "Remote Screen Alignment" ... and your problem is solved!
Just google it!

caudex said:
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
Click to expand...
Click to collapse
For the new diditizer is this easy to repair by myself??

I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.

DanGlee said:
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
Click to expand...
Click to collapse
Hi
My digitizer is also broken, I ordered new one from ebay (cost about 10 €) and as you wrote replacament is nightmare.
I'm trying to find a manual or instruction video but I cannot find anything.
If somebody knows how to replace digitizer please let me know or share a link for it.
Currently my best solution is to order new digitizer with display (cost about 20€) It is possible to order for exaplme here:
http://cgi.ebay.co.uk/NEW-FULL-LCD-...UK_Mobiles_Accessories_RL?hash=item518e98a7fa
Cheers

hello, i have the same problem with my diamond here, pres the screen and it activates the left upper corner, after a while stoped doing that but not my right lower part of the screeen doesnt respond. i mean i press the "j" and it writes "k".. u know what i mean., i cac calibrate the screen but after 1 min the problem is back. i wanna buy that digitizer and change it but b4 this i need a confirmation, did anyone do it and after that their diamond worked like b4? waiting for reply thx

This post is giving me a nightmare. I am facing similar problem only its not permanent. What I mean is it woks fine sometimes but wont respond sometimes. Sometimes it responds in the corners if I press hard. I think my phone is just passed its warranty also its 2nd hand though I have the bill. Service centers are really bad so I am scared.
Do you'll think my digitizer is gone bad or is it a software glitch?

Hi guys
I have a similar problem with my HTC Touch Diamond,
The screen just gone crazy constantly pressing on the top-right corner, this happened like 1 week ago. After searching the internet and this forum I found out that my only quick solution is to hard press the four corners to get working properly again but the problem will come back again after a while.
I bought this phone from ebay in 2008, had no problems with it untill I found out this ugly strange colored square in the middle that is noticable after switching phone's backlight off, I guess that was due to me holding the phone in my jean's back pocket (as I used to previous phones non touch ), I had this phone working perfectly until what happened last week!
I decided to find if this is a software related issue, so I upgraded to official HTC ROm 2.03.405.3 WWE, but the problem persists
I also bought a digitizer from ebay in case I want to replace it (but never done this before)
Can anyone please confirm if I am still under warranty, how to check this and if yes is that going to cost me anything to get it returned to HTC for repair (other than postage costs of course)
If not under warranty anymore, do you advise me to get a LCD+Digiztizer combined instead ?
Many thanks !!!
Damian

I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.

minidisco said:
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
Click to expand...
Click to collapse
I have the same 'tendency to go left' problem. From my experience, I found that the problem could be caused by heat. Here are some examples when it goes wrong: When I use Tomtom navigator while charging the battery, the phone really heats up and starts to go 'left'. When I try to text message under the sun after taking it out from my pocket. When I have high usage such as wifi + opera. Really hop somebody can come up a solution for the problem...

The Reason ---
Its a heating issue seen in 20% of all shipped diamonds. It heats and expands the digitizer causing loss of touch.
Solution ---
I'm working on it!
P.S - The heat i'm talking about is not the heat that's generated wile using the phone , its due to outside exposure.
Crazy thought - Try it at your own risk
Exposing the mobile to moderate temp (cold , say 12-14 degrees) might help. Not sure.. i said MIGHT.
Don't try this if its under warranty. And don't blame me if you did something wrong and all you circuits get messed up!
Anyways will post if i hit something on the way!

No, new solution??
Maybe change the digitalizer solves the problem?? Because two months ago the problem only stay few minutes but now i can't make the alignment process.
Thanks!

Can anyone help me?

Hi i have had an x1 since august but within a month its been dropped and then it was unable to show the screen, i opened my device to try and fix my problem but messed with nothing whatsoever, when i put everything back together it wouldnt even turn on anymore! all it did was charge and when it was fully charged there was a red light. can anyone help me? please im desperate to fix my phone. My first paycheck was spent on this and i loved it despite the numerous flaws! also i havent charged it in over 2 - 3 months. Also when i opened it the tape that connect the rear and the front is kind of messed up, would that effect anything?

The tape that connects the front and the rear is the cable for the screen, so if it's messed up, you might need to get a replacement.

here is a pic, the red part where its circled is where i think the problem is, it looks ripped off, i did have a hard time opening and putting it back together the first time also.

Sounds like (Or rather, looks like) you're screwed, as far as I can tell, if it's really ripped. Otherwise attempt to clean the contact points with some cleaning alcohol and Q-Tips - something might have made it's way in when you disassembled the unit and blocked the electrical signals.

ill try it, but if that doesnt work, would i be able to replace the flex ribbon? would acteone work?

got this checked out by my friend, he told me its the flex ribbon cable, thanks for the help btw. Does anyone know the cheapest place to get a flex ribbon cable from?

Still would like confirmation if its my flex ribbon cable before i spend 40 bucks on a new one. thanks!

Hi, I am new to this forum. Sorry for posting here but I think I have similar or same problem with my xperia. Few days ago I drooped my xperia and then I could not turn it ON. I opened unit, the flex cable was detached.
After attaching the flex cable. I could turn the unit and it booted normal but no response on touching screen I even tried to align it but it did not respond. I turned off the unit. After trying turning it back ON only back light of the screen turned on (no sony logo, no xperia logo no winmo).
I tried to turn it on few times but same result. Even tried to soft reset and hard reset it but no difference only back light. Is it because of flex cable or because some thing else? I can`t even go in to 3 color screen. Please help. Sorry for my bad eng. Thanks.

New display assembly won't work

HI guys,
I want to post on behalf of a friend who has a problem with his Xperia Z1. He originally bought it used with a broken display, he then changed it with success, the phone was working fine until it fell. At this point the display was still working but not the touchscreen, so he ordered a new assembly from the net (not genuine, like the first one which worked tho).
Upon receiving his new assembly, he immediately started the repair. However, when he turned on the phone, he only felt the vibration and nothing appeared on screen. No any light, he got a totally black display with no sign of life, while the phone was fully charged, and was recognized by Windows (he could even access his files on the memory).
He obviously thought that the seller tricked him and that the assembly was defective but when he tried with the old one (which had the display working but not the touchscreen), the same result showed up, no light, like the assembly wasn't plugged to the motherboard at all.
So far that's what I told him, check the connections to the motherboard, and make sure the flex ribbon is not damaged. He even bought a new ribbon and installed it, with no success.
He read that the problem can come from the display ribbon touching the chassis, thus making a short-circuit, but I doubt it. How if the display connector on the motherboard is broken? Is it fixable? Like buying a brand new connector and soldering it.
Thanks in advance for helping us

Try a hard reboot by Golding vol + and power until phone vibrates. Is the backlight working?

N10AP said:
Try a hard reboot by Golding vol + and power until phone vibrates. Is the backlight working?
Click to expand...
Click to collapse
Thanks for reading this long problem
Sure, he tried the hard reboot thing, he even successfully flashed a stock ROM but nothing changed. I can only think of this as a hardware problem, but what part is defective?
The motherboard connector?
The ribbons on the chassis? But he changed to new ones already!
The LCD assembly? Same, the one he tried is a new one...

Still no one to solve the mystery?
I'd like to add that the phone turns off itself after approximately 30 minutes in idle state. That is, the explorer doesn't show the phone anymore and it has to be powered on again.
I know the best solution would be to buy a new motherboard or just forget about this broken phone, but it's a challenge to fix something that is apparently hopeless

Huawei p9 black screen

Sorry if this is the wrong place to post or it's been covered already. I have a p9 stock that I changed the screen on after dropping it. Everything was fine until the new screen started to fail, it was a cheap eBay screen and the glass started peeling away. I fitted a new one and when I switched it on the backlight comes on but no image, backlight then flashes 5 times and then stays on. The phone does the one vibration like it's starting up but after that does nothing. I tried the reset procedures but doesn't help. It wasn't on USB debug so I can't connect with my pc. I first thought the screen was faulty so had the vendor replace it but still have the same problem. Could it be the main board has been damaged or the flex cable?

Sounds like a batch of bad screens. I would stay away from eBay when it comes to Huawei P9 screens, too many issues with them. Had ones that were refurbished or glass separating from the screen frame.
Buying it without the frame and applying the adhesive yourself seems to work better for me. Anyway hopefully you didn't kill the backlight circuit on your phone.

benjamen50 said:
Sounds like a batch of bad screens. I would stay away from eBay when it comes to Huawei P9 screens, too many issues with them. Had ones that were refurbished or glass separating from the screen frame.
Buying it without the frame and applying the adhesive yourself seems to work better for me. Anyway hopefully you didn't kill the backlight circuit on your phone.
Click to expand...
Click to collapse
Backlight seems to be fine. You could be right, there's a faint blue tinge in one area.

Hey, did you ever solve this? I have the very same problem

Screen not responding to touches anymore - plz help

TLDR: Screen not responding to touches anymore for no apparent reason. It's displaying everything properly, but it won't react to any touch.
Something weird happened to me today. I own a Mi 9T Pro. I received a second Mi 9T Pro with minor water damage at the bottom part (charging port area).
To make sure it was repairable I replaced the damaged parts with parts from my own Mi 9T Pro just to check if it's working. It was working.
I ordered replacement parts from AliExpress and today I put everything together. I didn't have the screen yet, but everything else had arrived. I connected my own phone's screen again just to verify that everything is working. And then it happened.
I turned the phone on. It vibrated and the Mi logo came up as usual, everything seemed normal. After some seconds, while the Mi logo was still on, the screen suddenly turned kinda turquoise for a bit, as though it lost signal for a moment. Quite like an old TV would do.
It did that two times. After that the booting was completed and I had to enter the PIN - at which point I discovered that the screen does not seem to be registering touches anymore. It's displaying everything properly, but it won't react to any touches anymore.
I shut it down and plugged the screen back to the phone it belongs (my own). And touching is not working on my phone now either ...
(Volume buttons work - screen shows the volume bar changing up and down properly.
Screen is about 2 years old and was working flawlessly before.)
Anybody got a clue what might have happened? Can it be saved? I've never had this happen before. Can it be that some replacement part/flex cable was faulty and it damaged/burned the digitizer? How can the touching suddenly stop working just like that?
I highly appreciate any input since having used the screen from my personal phone, I am now left without a phone
Thanks to everyone very much for your time.

you should check the screen cable , you might have damaged it.
Check the ribbon cable under a microscope , check the pins also , you might have bent them. (70% probability)
if not , then your digitizer is damaged somehow (30% possible)

Thanks very much. And either scenario is not repairable I guess, right?

pazof said:
Thanks very much. And either scenario is not repairable I guess, right?
Click to expand...
Click to collapse
On the contrary, both are repairable.
the first scenario is repairable relatively easier compared to the second scenario.
if its the ribbon , it can be repaired if you have the equipement and micro soldering skills, you can easily repaired the broken traces.
For the digitizer , there are some repair shops that have the equipement to replace only the digitizer, and keep the original screen, its not a DIY task really as you need a lot of equipement thats not worth doing it yourself.
Hope this helps.

It most certainly has helped, thank you very much mate. Have a good one.