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I was trying to root my Incredible S and was in the process of installing a new ROM on it and the rom got half way through and gave me an error saying that I couldn't install it on my device. Now I can only access the Fastboot screen and nothing else. (I cannot boot Android).
At the top my phone says:
*****Relocked*****
****Security Warning*****
VIVO PUT SHIP S-ON RL
HBOOT-2.02.0002
RADIO-3831.18.00.28_M
eMMC-boot
May 22 2012, 14:22:08
I don't have Clockwork Recovery Installed ( I thought I did but forgot to install it ) and I can't access adb as I can't boot android but I can use fastboot.
I have tried using cmd in windows to rewrite the CID which hasn't worked, none of the ROMs I've found online have worked (same error (Customer Identity) and yeah, I'm pretty stuck here.
If I had a Rom in zip format I could upgrade the OS through fastboot which could solve my problem but I can't find any on the net.
Can anyone help me out here??
LinossierB said:
I was trying to root my Incredible S and was in the process of installing a new ROM on it and the rom got half way through and gave me an error saying that I couldn't install it on my device. Now I can only access the Fastboot screen and nothing else. (I cannot boot Android).
At the top my phone says:
*****Relocked*****
****Security Warning*****
VIVO PUT SHIP S-ON RL
HBOOT-2.02.0002
RADIO-3831.18.00.28_M
eMMC-boot
May 22 2012, 14:22:08
I don't have Clockwork Recovery Installed ( I thought I did but forgot to install it ) and I can't access adb as I can't boot android but I can use fastboot.
I have tried using cmd in windows to rewrite the CID which hasn't worked, none of the ROMs I've found online have worked (same error (Customer Identity) and yeah, I'm pretty stuck here.
If I had a Rom in zip format I could upgrade the OS through fastboot which could solve my problem but I can't find any on the net.
Can anyone help me out here??
Click to expand...
Click to collapse
You have relocked your bootloader for some reason. You can unlock it again in fastboot by reflashing your unlock token that you got from HTC.
Code:
fastboot flash unlocktoken unlock_code.bin
I tryed to flash new firmware, but I can't get my phone to ruu mode(stuck at "fastboot oem rebootRUU", the phone doesn't reboot to a black screen with HTC in silver writing) , help me please!
Dev Edition
S-OFF(revone)
UNLOCKED
HBOOT 1.44.0000
Okay, first thing first. (INFO ON PHONE) I have a HTC One (M7wls) Sprint 36GB phone. Phone is ROOTED.
bootloader:
*** TAMPERED ***
*** UNLOCKED ***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.55.0000
OpenDSP-v32.120.274.0909
OS-3.05.651.6
eMMC boot 2048MB
What can I access:
Fastboot
ADB Sideload
Recovery - I am using custom recovery - openrecovery-twrp-2.6.3.0-m7wls
Now the problem is:
When I install a ROM. Every ROM that I use didn't fully complete installing. When it boot up, can't access home screen, like i can't even do nothing, If I'm not making any sense what I'm trying, basically I don't have no OS-install. And when I install a ROM and do the ADB sideload and install em I just can't get to the home screen , farthest I can go is the lockscreen, but then that don't even act right, as in either it don't want to slide up (by the way my screen work and digitizer) or its blank/black and I can even slide it up, or as i should say froze for about few sec, AND when i can slide up the lockscreen it goes to the white HTC logo screen and stays there about 45-60sec and Reboot over and over, until i go into either recovery or bootloader and power it down.
ROMs that I've downloaded and install but don't completely works:
- Android_Revolution_HD-One_51.0
- One_4.19.401.8_odexed
- Sprint_HTC_One_1.29.651.10_Stock_Odexed_05.17.13
- Sprint_HTC_One_Stock_Rooted_Odexed_3.05.651.6
- viperROM_One_v1.0.4
What I'm saying is that, for example of What I do to install:
-Boot in Recovery
-Format Data (so i can mount data)
-Erase cache
-Reboot recovery (so the updating partition data can refresh)
-Access ADB Sideload
-Install a ROM (once complete) i reboot the phone
-After all the boot up LOGOs, WHEN I get to the lockscreen it either , 1. don't want to slide up, 2. when do slide up goes to white HTC logo screen get stays about 60sec, then Reboot itself , and 3. Just done want to boot up
Also have Tried RUUs: and Yes I unzip to run the Ruu.exe
- Sprint_HTC_One_m7wls_3_04_651_2_RUU.zip
- Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip
Also and Yes I re-lock my bootloader to run the RUU , still doesn't happen
I'm not sure which one have this problem, but one of em, Do go through the process and once I get to the part to update Image (I realized my phone image is newer than the RUU image) so i proceed anyways, then it comes to a screen where it say ERROR find the latest Update for RUU. THE second one of em , once i run the program and pop-up screen comes where you accept the terms & conditions, once I do accept it; It closes OUT by itself.
I'VE DONE THE BEST I CAN DO , and I'm very frustrated right now. I've look and look and research, But nothing solve my problem, and I APOLOGIZE FOR THIS LONG ARTICLE/QUESTION. But I'm asking for anyone help who can help me get back this phone back on its feet and I will very appreciate for your help !
P.S. I can't get S-OFF , I want to use my AT&T sim card in it.
ilovetechnology123 said:
Okay, first thing first. (INFO ON PHONE) I have a HTC One (M7wls) Sprint 36GB phone. Phone is ROOTED.
bootloader:
*** TAMPERED ***
*** UNLOCKED ***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.55.0000
OpenDSP-v32.120.274.0909
OS-3.05.651.6
eMMC boot 2048MB
What can I access:
Fastboot
ADB Sideload
Recovery - I am using custom recovery - openrecovery-twrp-2.6.3.0-m7wls
Now the problem is:
When I install a ROM. Every ROM that I use didn't fully complete installing. When it boot up, can't access home screen, like i can't even do nothing, If I'm not making any sense what I'm trying, basically I don't have no OS-install. And when I install a ROM and do the ADB sideload and install em I just can't get to the home screen , farthest I can go is the lockscreen, but then that don't even act right, as in either it don't want to slide up (by the way my screen work and digitizer) or its blank/black and I can even slide it up, or as i should say froze for about few sec, AND when i can slide up the lockscreen it goes to the white HTC logo screen and stays there about 45-60sec and Reboot over and over, until i go into either recovery or bootloader and power it down.
ROMs that I've downloaded and install but don't completely works:
- Android_Revolution_HD-One_51.0
- One_4.19.401.8_odexed
- Sprint_HTC_One_1.29.651.10_Stock_Odexed_05.17.13
- Sprint_HTC_One_Stock_Rooted_Odexed_3.05.651.6
- viperROM_One_v1.0.4
What I'm saying is that, for example of What I do to install:
-Boot in Recovery
-Format Data (so i can mount data)
-Erase cache
-Reboot recovery (so the updating partition data can refresh)
-Access ADB Sideload
-Install a ROM (once complete) i reboot the phone
-After all the boot up LOGOs, WHEN I get to the lockscreen it either , 1. don't want to slide up, 2. when do slide up goes to white HTC logo screen get stays about 60sec, then Reboot itself , and 3. Just done want to boot up
Also have Tried RUUs: and Yes I unzip to run the Ruu.exe
- Sprint_HTC_One_m7wls_3_04_651_2_RUU.zip
- Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip
Also and Yes I re-lock my bootloader to run the RUU , still doesn't happen
I'm not sure which one have this problem, but one of em, Do go through the process and once I get to the part to update Image (I realized my phone image is newer than the RUU image) so i proceed anyways, then it comes to a screen where it say ERROR find the latest Update for RUU. THE second one of em , once i run the program and pop-up screen comes where you accept the terms & conditions, once I do accept it; It closes OUT by itself.
I'VE DONE THE BEST I CAN DO , and I'm very frustrated right now. I've look and look and research, But nothing solve my problem, and I APOLOGIZE FOR THIS LONG ARTICLE/QUESTION. But I'm asking for anyone help who can help me get back this phone back on its feet and I will very appreciate for your help !
P.S. I can't get S-OFF , I want to use my AT&T sim card in it.
Click to expand...
Click to collapse
I had a similar problem. Turned out to be a firmware issue.
Boot into fastboot and connect to your computer.
run "fastboot getvar all"
See what firmware you are running.
Pull the firmware from post #3 on Bad Boyz thread
http://forum.xda-developers.com/showthread.php?t=2635051
and run.. the flash is there twice, make sure and do it twice.. it's not a typo.
Fastboot oem rebootRUU
Fastboot flash zip firmware.zip
Fastboot flash zip firmware.zip
Fastboot reboot-bootloader
If you still have trouble, try flashing an older firmware from here..
http://forum.xda-developers.com/showthread.php?t=2503646
In my situation, I flashed to 3.05.651.6 and it would boot, but once I connected to the PC and tried to access the storage on the phone, it would reboot the phone.
Flashing to 4.06.651.4 fixed everything.
Look HERE for the 3.05.651.6 RUU or you can go thru the steps to fix your phone.
From now on stay in the Sprint section to find roms
Puff1911 said:
I had a similar problem. Turned out to be a firmware issue.
Boot into fastboot and connect to your computer.
run "fastboot getvar all"
See what firmware you are running.
Pull the firmware from post #3 on Bad Boyz thread
http://forum.xda-developers.com/showthread.php?t=2635051
and run.. the flash is there twice, make sure and do it twice.. it's not a typo.
Fastboot oem rebootRUU
Fastboot flash zip firmware.zip
Fastboot flash zip firmware.zip
Fastboot reboot-bootloader
If you still have trouble, try flashing an older firmware from here..
http://forum.xda-developers.com/showthread.php?t=2503646
In my situation, I flashed to 3.05.651.6 and it would boot, but once I connected to the PC and tried to access the storage on the phone, it would reboot the phone.
Flashing to 4.06.651.4 fixed everything.
Click to expand...
Click to collapse
Do I need a RUU
Puff1911 said:
I had a similar problem. Turned out to be a firmware issue.
Boot into fastboot and connect to your computer.
run "fastboot getvar all"
See what firmware you are running.
Pull the firmware from post #3 on Bad Boyz thread
http://forum.xda-developers.com/showthread.php?t=2635051
and run.. the flash is there twice, make sure and do it twice.. it's not a typo.
Fastboot oem rebootRUU
Fastboot flash zip firmware.zip
Fastboot flash zip firmware.zip
Fastboot reboot-bootloader
If you still have trouble, try flashing an older firmware from here..
http://forum.xda-developers.com/showthread.php?t=2503646
In my situation, I flashed to 3.05.651.6 and it would boot, but once I connected to the PC and tried to access the storage on the phone, it would reboot the phone.
Flashing to 4.06.651.4 fixed everything.
Click to expand...
Click to collapse
When doing the fastboot commands, it gives me error twice when doing the firmware and YES I renamed it to "firmware.zip"
gives me error message saying "cannot open" and also re-type in command again , same error
hmm.. let me try to duplicate my error later today on one of my test phones and i'll get back to you.
What ROM are you trying to install?
ilovetechnology123 said:
When doing the fastboot commands, it gives me error twice when doing the firmware and YES I renamed it to "firmware.zip"
gives me error message saying "cannot open" and also re-type in command again , same error
Click to expand...
Click to collapse
Make sure it's firmware.zip and not firmware.zip.zip
Window hides extentions as least on my machine it does.
So rename it just firmware and see if that helps
BD619 said:
Make sure it's firmware.zip and not firmware.zip.zip
Window hides extentions as least on my machine it does.
So rename it just firmware and see if that helps
Click to expand...
Click to collapse
That was my mistake, but rename it to "firmware" . now its working. Phone is back up on its feet. lol.
Just want to say thank you for your support and help. Phone is flawless, Thanks you so much again.
HAVE A BLESSED DAY !
I did the same thing by accident. Flashed the old firmware instead of the new by accident and then kept trying to update with the same problems. Since only the first and last digits of the firmware are different and I had them in the same folder I just grabbed the wrong one. All was fixed as with you when I corrected my firmware.
HTC says this...
*****TAMPERED****
*****Relocked******
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
Radio-4T.20.3218.13
OpenDSP-v31.120.274.0617
OS-
eMMc-boot 2048MB
Sept 10 2013, 01:32:23.0
I have tried the HBOOT - Factory reset - no luck
went into fastboot and tried to connect to it - no luck
tried to load the 2.7.img file and rebooted the bootloader and it come back to the same screen..
Can anyone assist in getting the OS put back on?
Wait a minute. Does your phone go to fastboot usb mode when you connect it to your comuter in bootloader mode?
donkeykong1 said:
Wait a minute. Does your phone go to fastboot usb mode when you connect it to your comuter in bootloader mode?
Click to expand...
Click to collapse
Yes... But I can move to HBOOT aslo.. No options work.. always goes to the bootloader screen with the ****tampered**** screen
You need to unlock your bootloader in order to flash custom recovery. You can do that via htcdev site
mehtarajiv1 said:
Yes... But I can move to HBOOT aslo.. No options work.. always goes to the bootloader screen with the ****tampered**** screen
Click to expand...
Click to collapse
donkeykong1 said:
You need to unlock your bootloader in order to flash custom recovery. You can do that via htcdev site
Click to expand...
Click to collapse
unfortunately. I cannot unlock the phone... I have tried using ADB and when I type ADB devices.. I get no devices, yet when I type "Fastboot Devices" it shows my phone..
I loaded the 2.7 xxx.img file from this site and erased cache and rebooted yet unable to get to the recovery menu.
mehtarajiv1 said:
unfortunately. I cannot unlock the phone... I have tried using ADB and when I type ADB devices.. I get no devices, yet when I type "Fastboot Devices" it shows my phone..
I loaded the 2.7 xxx.img file from this site and erased cache and rebooted yet unable to get to the recovery menu.
Click to expand...
Click to collapse
For adb to work yout phone needs to be booted to OS or custom recovery. Since you don't have either of those it won't work. Can you post fastboot getvar all? Just remove your IMEI and serial number.
Go here: htcdev.com/
Follow the steps there to unlock your phone.
You'll need to register a valid email as they will send you a .bin file. You don't need adb for this. Fastboot used.
After unlocking the device, download the stock recovery.img from tmobile (recovery_tmobile.img): dl.dropbox.com/u/50607529/recovery_tmobile.img
Save it to the same spot you have the fastboot.exe file
Then run the following command: fastboot flash recovery recovery_tmobile.img
Then issue a: fastboot reboot-bootloader
Go back into fastboot USB mode, and issue the: fastboot oem lock
Then issue a: fastboot reboot-bootloader
You will then be at the bootloader.
With the device still connected on your PC, switch to fastboot USB again (if not already), and run the RUU found online: htc.com/us/support/htc-one-t-mobile/news/
Do a google search for: HTC One for T-Mobile ROM Update 5.16.2014
Get the download that says "1.49GB". It's an .exe file you just run and it will wipe your phone. Considering the state it is in now, you probably won't mind that it'll wipe the entire phone clean.
This is off the top of my head, so hopefully those steps above are clear.
Any questions, reply to my post.
donkeykong1 said:
For adb to work yout phone needs to be booted to OS or custom recovery. Since you don't have either of those it won't work. Can you post fastboot getvar all? Just remove your IMEI and serial number.
Click to expand...
Click to collapse
C:\ADB>fastboot devices
HT35XW910369 fastboot
C:\ADB>fastboot getvar all
INFOversion: 0.5
INFOversion-bootloader: 1.55.0000
INFOversion-baseband: 4T.20.3218.13
INFOversion-cpld: None
INFOversion-microp: None
INFOversion-main:
INFOversion-misc: PVT SHIP S-ON
INFOmeid: 00000000000000
INFOproduct: m7_ul
INFOplatform: HBOOT-8064
INFOmodelid: PN0712000
INFOcidnum: CWS__001
INFObattery-status: good
INFObattery-voltage: 3752mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-2da61e5e88
INFOhbootpreupdate: 11
INFOgencheckpt: 0
all: Done!
finished. total time: 0.050s
C:\ADB>
Sarting said:
Go here: htcdev.com/
Follow the steps there to unlock your phone.
You'll need to register a valid email as they will send you a .bin file. You don't need adb for this. Fastboot used.
After unlocking the device, download the stock recovery.img from tmobile (recovery_tmobile.img): dl.dropbox.com/u/50607529/recovery_tmobile.img
Save it to the same spot you have the fastboot.exe file
Then run the following command: fastboot flash recovery recovery_tmobile.img
Then issue a: fastboot reboot-bootloader
Go back into fastboot USB mode, and issue the: fastboot oem lock
Then issue a: fastboot reboot-bootloader
You will then be at the bootloader.
With the device still connected on your PC, switch to fastboot USB again (if not already), and run the RUU found online: htc.com/us/support/htc-one-t-mobile/news/
Do a google search for: HTC One for T-Mobile ROM Update 5.16.2014
Get the download that says "1.49GB". It's an .exe file you just run and it will wipe your phone. Considering the state it is in now, you probably won't mind that it'll wipe the entire phone clean.
This is off the top of my head, so hopefully those steps above are clear.
Any questions, reply to my post.
Click to expand...
Click to collapse
That is the problem. I cannot unlock the phone to get to the next step...
OK. You have two options - unlock bootloader and flash custom recovery and then adb sideload a ROM (easier in my oppinion) or run RUU. For RUU you need to match RUU .exe file with your CID and MID.
RUU M7 UL K44 SENSE55 MR Cingular US 4.18.502.7 R10 Radio 4T.24.3218.09 10.26.1718.01L Release 356565 Signed 2
This RUU should work for you, but after you flash it you will still need to unlock your bootloader if you want custom recovery and/or custom ROM
donkeykong1 said:
OK. You have two options - unlock bootloader and flash custom recovery and then adb sideload a ROM (easier in my oppinion) or run RUU. For RUU you need to match RUU .exe file with your CID and MID.
RUU M7 UL K44 SENSE55 MR Cingular US 4.18.502.7 R10 Radio 4T.24.3218.09 10.26.1718.01L Release 356565 Signed 2
This RUU should work for you, but after you flash it you will still need to unlock your bootloader if you want custom recovery and/or custom ROM
Click to expand...
Click to collapse
I tried the RUU option as well before I sent it to HTC.. Where do I get the RUU file you mentioned in this post?
mehtarajiv1 said:
I tried the RUU option as well before I sent it to HTC.. Where do I get the RUU file you mentioned in this post?
Click to expand...
Click to collapse
Sorry, I didn't post a link. Go to guru reset and download from there
donkeykong1 said:
OK. You have two options - unlock bootloader and flash custom recovery and then adb sideload a ROM (easier in my oppinion) or run RUU. For RUU you need to match RUU .exe file with your CID and MID.
RUU M7 UL K44 SENSE55 MR Cingular US 4.18.502.7 R10 Radio 4T.24.3218.09 10.26.1718.01L Release 356565 Signed 2
This RUU should work for you, but after you flash it you will still need to unlock your bootloader if you want custom recovery and/or custom ROM
Click to expand...
Click to collapse
Running the RUU method, it starts to upload the image to the phone and about 5% through it errors out with error[171] USB connection error. During this process the phone displays a black screen and says HTC in white letters.
The ADB sideloader option states - adb devices not found... Any other options?
Forget about adb for now, it won't work. That black screen is RUU mode and it's fine. Do you have another usb cable to try? Because that error suggests your cable is faulty
donkeykong1 said:
Forget about adb for now, it won't work. That black screen is RUU mode and it's fine. Do you have another usb cable to try? Because that error suggests your cable is faulty
Click to expand...
Click to collapse
I have tried with 3 different usb cables and it dies at the same spot... I think because S-ON is set, I cannot the OS.
Then there's option 2 - unlocking bootloader via htcdev
mehtarajiv1 said:
I have tried with 3 different usb cables and it dies at the same spot... I think because S-ON is set, I cannot the OS.
Click to expand...
Click to collapse
S-ON does not affect flashing with RUU or custom roms (rooted).
If you are having USB issues, please try plugging into a USB 2.0 port. There has been problems reported with using 3.0.
donkeykong1 said:
Then there's option 2 - unlocking bootloader via htcdev
Click to expand...
Click to collapse
+1
mehtarajiv1 said:
The ADB sideloader option states - adb devices not found... Any other options?
Click to expand...
Click to collapse
As stated previously, ADB will not work unless you're in 1.) the OS, or 2.) Recovery mode (TWRP or CWM etc)
mehtarajiv1 said:
Running the RUU method, it starts to upload the image to the phone and about 5% through it errors out with error[171] USB connection error. During this process the phone displays a black screen and says HTC in white letters.
The ADB sideloader option states - adb devices not found... Any other options?
Click to expand...
Click to collapse
sorry for butting in, but your issue, including the 171 usb issue sounds like drivers to me, are you using windows 7 or 8 ?
with your phone plugged into the computer, please check in device manager, under android devices it should say MyHTC, if it says anything else, that's your problem.
download HTC sync manager from the HTC site, install it, then goto add/remove programs and remove HTC sync, this will just leave the drivers behind on your computer, you don't want sync, it interferes, you will see HTC driver installer in add/remove programs just above sync.
---------- Post added at 09:21 PM ---------- Previous post was at 09:15 PM ----------
IT WONT BE your usb leads, ports or the port in the phone, so don't worry about that, its not a hardware fault, if it was then your fastboot getvar wouldn't of worked either.
Sarting said:
S-ON does not affect flashing with RUU or custom roms (rooted).
If you are having USB issues, please try plugging into a USB 2.0 port. There has been problems reported with using 3.0.
+1
As stated previously, ADB will not work unless you're in 1.) the OS, or 2.) Recovery mode (TWRP or CWM etc)
Click to expand...
Click to collapse
I was finally able to get into TWRP recovery mode....
I am on TWRP v2.6.3.0 .. where do I go next?
mehtarajiv1 said:
I was finally able to get into TWRP recovery mode....
I am on TWRP v2.6.3.0 .. where do I go next?
Click to expand...
Click to collapse
you need a working adb and also twrp 2.6.3.3 minimum to push, sideload or flash anything.
Hi everyone , my htc one m7 was working fine till yesterday when i was trying to give it an OTA update for sense 6.0,previously its was on 4.20.707 main version and i got OTA file named OTA_M7_UL_K44_SENSE60_MR_hTC_Asia_WWE_5.12.707.3-4.20.707.6_release_371648dzw5adi81tdsvxbl.zip flashing failed in installation as phone was rooted and bootloader was unlocked i tried relocking bootloader from cmd command fastboot oem lock and after that phone got stuck in fastboot mode then i tried flashing OTA zip by renaming it as update.zip and giving command fastboot oem rebootRUU and then fastboot flash zip update.zip but its giving errror msg like security failed etc now phone stuck in fastboot mode and i can only switch between fastboot mode and bootloader , phone not booting up neither going into recovery mode
some of the details i note down before doing anything
MID -PN0714000
CID - HTC-044
s-on
UPDATE - PHONE WORKING AGAIN AFTER UNLOCKING BOOTLOADER COZ IT GOT STUCK IN FASTBOOT AFTER RELOCKING BOOTLOADER SO I THOUGHT ABOUT UNLOCKING BOOTLOADER AND SEE WHAT HAPPENS