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[Q] Call Quality on Xperia Z/ZL

There have been a few posts that say the call quality is bad.
GSM Arena's review states that calls are loud and clear, but the speakerphone performance is awful.
(Link to specific page for GSM Arena review)
While everyone is wondering about the display and battery life (two very important qualities in a phone),
can anyone provide details about the CALL quality?

yeah yeah,.... a few weeks ago it was cool hyping the xperia z in reviews....now it seems that bashing it is the new way to go...i've even seen reviews that complain about the too edgy design of the device, and it doesn't feel as good in the hand as the s3 htc one does...
(don't get me wrong, nothing against you, but people should stay cool about all the upcoming news on how bad this and that aspect of the z is...)

Disappointed by the loudspeaker, but "loud and clear" calling is good for me. Don't use speaker really so don't care too much about that.
M.

keithgrobertson said:
GSM Arena's review states that calls are loud and clear, but the speakerphone performance is awful.
(Link to specific page for GSM Arena review)
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All they actually say is:
The built-in secondary microphone is used for active noise-cancellation, so calls are loud and clear even in noisy environments.
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The way that's phrased makes me wonder if they actually tried making calls with it, or if they are simply noting the fact that it has active noise cancellation.
I've only seen one review that specifically mentions call quality, and it's fairly negative: http://www.phonearena.com/reviews/Sony-Xperia-Z-Review_id3247/page/4
call quality is fine but nothing exceptional. The earpiece is a bit weak for our taste, meaning that you may have some trouble hearing your callers when in noisy locations. Do not expect wonders from the quality – everything will sound quite high and digital. Strangely, the sound that gets transmitted through the microphone of the Xperia Z gets somewhat modulated and appears distorted on the other end of the line. Lowering the volume can help you to remedy this issue, but still, it's something we though was worth mentioning because we haven't encountered it in many other phones.
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Shasarak said:
All they actually say is:
The way that's phrased makes me wonder if they actually tried making calls with it, or if they are simply noting the fact that it has active noise cancellation.
I've only seen one review that specifically mentions call quality, and it's fairly negative: http://www.phonearena.com/reviews/Sony-Xperia-Z-Review_id3247/page/4
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Here, I've got a 8/10.
But there is no details...

any more opinions?

Call quality (both ends of the call) is excellent, quality and volume are top-notch.
The Z has a "waterproof" main speaker and the output is quite low, so not great when used as a speakerphone. The ZL on the other hand has a freakin amazing speaker - really loud.

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the HTC 10's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!

Definitely not top notch. HTC should have included some kind of noise suppression feature like other OEMs like LG.
Sent from my HTC 10 using Tapatalk

Mine is good. I didn't experience any issue, phone call is very clear.

Mine keeps cutting out.

Very clear for me. I bought my Dad an HTC 10 as well, so HTC 10 to HTC 10 is BEYOND amazing. Its super clear.

The best out of my all my previous phones, all samsungs. Calling my wife at work from home, I have never sounded better, she says. The speaker phone was also superb even when I was talking and playing a game, she couldn't tell I was tapping on th screen.
Could be a mix of a stronger signal I get with this phone at home. I'm always green whereas with all my other Sammy's my reception was pretty much yellow all the time, never green. Wifi calling with T-Mobile also helps.

I actually have the total opposite. My call volume is sooooo low. I constantly have to repeat or ask the other end what did you say.

I have same issue.

Same for me, the other end oftens ask me to repeat myself again.

My voice is not heard by the other side the first 3-5 seconds.

Same problem
Came from an M8 with no issues, same callers, locations. not happy

much better than iphone 5s, if a bit quiet

Superior wi-fi and cellular connectivity to most other phones

Good quality, clear and loud enoguh, but I feel it's a bit worse than my old M7. Definetly better than Samsung or iphone for that matter

I live in the middle of London so haven't had any complaints previously and this is no different. Crystal clear (on Vodafone).

Got phone few days ago and in some parts of the city when talking normally on the phone, people on the other side can't hear me, as if mic not working. I check the signal strength and it is 4 to 5 bars. I tested with and without VoLTE, no difference. Also the earpiece seems to produce tiny sound and lacks in low end. On top of that, most other external noise is present and other person hears it, as if mic isn't trying to eliminate noise.

My in call volume is pretty low too. I'm trying to find an app that will increase it without having to root.

Speakerphone (loudness, clarity)

Proper etiquette aside (hint: don't use speakerphone while doing your "business" in a public bathroom), rate this thread to express how you think the LG V20's speakerphone performs. A higher rating indicates that you love it: it's loud and it's clear.
Then, drop a comment if you have anything to add!

So far for me I find it to be OK. Coming from having Samsung Note phones, I find it to be a big improvement. It could still use work IMHO, but I find it to be much louder and just as clear than any of the past Note series speakers.

I would say that listening to music coming from the speaker, is better than average. Its no Axon 7 or HTC 10 but your average consumer will be satisfied with the volume and clarity imo.

Can you compare it to LG G5 speaker?

I am completely deaf in one ear and partially in the other ( thank you drunk driver head on hit and run ) and I love the speaker quality. I have actually had to turn down the notification volume cause it is to loud for me. So far I really like this phone and I was a Note 1, 2, 3 and 4 user. My favorite part is when it goes to "sleep" and I am going to use it I pick it up and it reads my fingerprint and TADA it is ready. I am very grateful for the second screen. Overall I am extremely pleased with this one.

The loudness and clarity is not a Gimmick, at least for mine . I usually hear music on Pandora and Spotify, and believe me, as someone who hear music daily on spotify and pandora, im experiencing something very different than other devices i have owned.

This is great to hear as I wear hearing aids and the speakers on the Note 7 and S7 Edge sucked for speaker calls....

is it better than a iphone 5s? XD like ^ mention note 7 kinda suck when i was testing music through it

Let me know
jfenton57 said:
This is great to hear as I wear hearing aids and the speakers on the Note 7 and S7 Edge sucked for speaker calls....
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I want to hear ( duh , no pun intended ) your thoughts once you get it also. Granted I keep it relatively close to me but I am pleased with the sound so far.

Bulldog44 said:
I want to hear ( duh , no pun intended ) your thoughts once you get it also. Granted I keep it relatively close to me but I am pleased with the sound so far.
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I am on Sprint so it looks like I won't have it till the end of the week but I will certainly check back in and let you know.

I was inside a AT&T store playing with the phone and was listening to Youtube. The store was packed and I could hear the speaker very clearly. It wasnt bad at all for one speaker.

Can anyone compare the speaker quality to V10? (I have V10 and sound from the build in speaker is a nightmare! Simply worse than from the worst cheap crap)

Bulldog44 said:
I want to hear ( duh , no pun intended ) your thoughts once you get it also. Granted I keep it relatively close to me but I am pleased with the sound so far.
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So, I have had the phone for a day now and I will say that the bottom speaker for calls, You Tube, etc for my ears ( I wear BTE hearing aids) is the best I have ever experienced in a phone and totally blows away my experience with previous Samsung notes.
The earpiece speaker is also the best I have experienced for my particular hearing loss, especially when set to the setting that gives clear sounding voices during calls.
This is exactly what I hope for every time I get a new phone and I seem to have finally found it.

For some reason I thought the V20 will come with dolby atmos or some audio enhancement software by B&O Play. I have seen the Korean version with the B&O logo on the back of the V20.
So I am guessing that the US models don't have any added audio enhancements. Correct?
My V10 audio gets a powerful boost when dolby atmos switches on. The volume level will be around 15% and its pretty loud.
On my V20, the volume has to be increase up to 50 -60% for comfortable "loudness".
Let's hope soon there will be some sort of root for the V20, so I can install the dolby atmos zip file.

joseguillen1994 said:
The loudness and clarity is not a Gimmick, at least for mine . I usually hear music on Pandora and Spotify, and believe me, as someone who hear music daily on spotify and pandora, im experiencing something very different than other devices i have owned.
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I can agree with you on that. I have had the note 7 , moto x pure and Bluetooth is unnaturally clearer in my cars sound system. Have not tried it with head phones yet but I can only image the improvement.

royale192 said:
I can agree with you on that. I have had the note 7 , moto x pure and Bluetooth is unnaturally clearer in my cars sound system. Have not tried it with head phones yet but I can only image the improvement.
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When i pair my V20 to the Fm transmitter on the car, it sounds higher than the when i connect other smartphones. Also, for some reason, i can hear things in the song i didn't even know where there. I'm not joking. It is like it amplifies the gain on the background as well making you hear what you are missing from the song. But my bluetooth wont take the hi-fi though. Maybe is because it is not one of the new types of Fm transmitters

Still - is there any former owner of V10? Can anyone compare the speaker quality to V20?

NowKris said:
Still - is there any former owner of V10? Can anyone compare the speaker quality to V20?
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I can tell you from having the V10 to v20 the speaker is lot better, and its way better than than the S7 edge and the Note 7 I had, louder and crisper.:good:

jfenton57 said:
So, I have had the phone for a day now and I will say that the bottom speaker for calls, You Tube, etc for my ears ( I wear BTE hearing aids) is the best I have ever experienced in a phone and totally blows away my experience with previous Samsung notes.
The earpiece speaker is also the best I have experienced for my particular hearing loss, especially when set to the setting that gives clear sounding voices during calls.
This is exactly what I hope for every time I get a new phone and I seem to have finally found it.
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:good: Good for you sir.

I posted about this in the V20 Q&A section, but this is the same topic so I thought I'd drop my two cents in here. The speaker on my LG G5 blows my V20's speaker out of the water and it's kind of disappointing because I love everything else about the phone over the G5 (both phones are the T-Mobile variants btw). Watching videos is fine on the V20, but music is a no-go. I could fill the room with surprisingly clear and deep sound with my G5, but the V20's speaker when it comes to music playback sounds like it's being filtered through a dense mesh

Call quality

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Nokia 5's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!

Since several weeks a proper phone call is impossible seems like the speaker went down. On Nokia forum I posted it also but no administrator reacts

rayblo said:
Since several weeks a proper phone call is impossible seems like the speaker went down. On Nokia forum I posted it also but no administrator reacts
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Bring it to warranty. Might be a physical problem.

After using a couple of weeks, it seems call quality is better to me. I have previously used Motorola and Samsung in mid range. Nokia 5 has better call quality.

Nokia 5 Call quality is very good

Speakerphone (loudness, clarity)

Proper etiquette aside (hint: don't use speakerphone while doing your "business" in a public bathroom), rate this thread to express how you think the HTC U11's speakerphone performs. A higher rating indicates that you love it: it's loud and it's clear.
Then, drop a comment if you have anything to add!

The speakerphone is total garbage its absolutely awful if you ask me!

Pneuma1985 said:
The speakerphone is total garbage its absolutely awful if you ask me!
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Not really bad
It is way better than my old s8 plus speaker
But axon 7 spssker is way better

rowihel2012 said:
Not really bad
It is way better than my old s8 plus speaker
But axon 7 spssker is way better
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Yeah I guess im just used to my htc10 speaker with a sound mod... Much louder!

Not sure what you are talking about, there might exist phones where it's even better, but I actually find it extremely loud and clear! Way better than how I remember the M8 to be when it was new (my speakers somehow degraded over time). And, more importantly, people on the other side hear me very well too, with the M8 they were complaining the whole time when I was using the speakerphone.

Black Antitoon said:
Not sure what you are talking about, there might exist phones where it's even better, but I actually find it extremely loud and clear! Way better than how I remember the M8 to be when it was new (my speakers somehow degraded over time). And, more importantly, people on the other side hear me very well too, with the M8 they were complaining the whole time when I was using the speakerphone.
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Yeah I still see people brag about how much better the M8 speakers were but I have mine still side by side and the M8 speakers are very low.

Black Antitoon said:
Not sure what you are talking about, there might exist phones where it's even better, but I actually find it extremely loud and clear! Way better than how I remember the M8 to be when it was new (my speakers somehow degraded over time). And, more importantly, people on the other side hear me very well too, with the M8 they were complaining the whole time when I was using the speakerphone.
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Well the 10 with a mod I could hear over my exhaust for my type-s RSX now I can not hear anything unless I literally hold it up to my head.... So to me that says alot! Just booted my m8 and it also has moded audio and it isnt that much louder to be honest.

Pneuma1985 said:
Well the 10 with a mod I could hear over my exhaust for my type-s RSX now I can not hear anything unless I literally hold it up to my head.... So to me that says alot! Just booted my m8 and it also has moded audio and it isnt that much louder to be honest.
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There is a sound mod in viper rom. It made the u11 speakerphone louder for me from what I could tell.

Previously I had Axon 7 and its speakers were much better than those in u11.

thirtyseconds said:
Previously I had Axon 7 and its speakers were much better than those in u11.
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Exactly axon 7 speaker is amazing with lenovo dolby app

Amazing when playing music or watching video, but on a call the sound only comes from the bottom speaker.

ibolito said:
Amazing when playing music or watching video, but on a call the sound only comes from the bottom speaker.
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I also noticed that bug - sometimes during the call sound goes to the bottom speaker and I cant hear anything unless I rotate the phone

Pneuma1985 said:
Yeah I guess im just used to my htc10 speaker with a sound mod... Much louder!
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Which mode is that, coz my HTC 10 loud speaker wasn't as loud as my HTC One m9

Today I took a shower and during that shower I realized I feel like listening to some music. so use the magic words and I spoke to my phone I said to him ok Google Play Coldplay music in Spotify.
Then the volume was too low, so I spoke to magic words again and ask my phone to increase the volume it worked out just fine.
Awesome!!!
Sent from my HTC U11 using Tapatalk

Black Antitoon said:
Not sure what you are talking about, there might exist phones where it's even better, but I actually find it extremely loud and clear! Way better than how I remember the M8 to be when it was new (my speakers somehow degraded over time). And, more importantly, people on the other side hear me very well too, with the M8 they were complaining the whole time when I was using the speakerphone.
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Your speakers may or may have not degraded.
The speakers from my M9 were very quiet at some point and the sound sounded like it was cracking.
The problem was that dust got in the grille.
So i just took a toothbrush (dont forget to dry it before using it) and took out the dust.
You have to swipe towards the screen to get the dust out.
One of those small brushes used to clean hair trimmers is good too.
I first saw it here and it actually worked:
https://youtu.be/-NngAUWHHyo

I'm very happy with the speaker. I compare it to my older S6 and my temp OnePlus 5 and the sound coming from the U11 is much richer and warmer. It might not be as loud as the OP5 but the definition is much better where the OP5 sounds louder but very thin and high pitched.

Can someone tell me about the quality of ear piece ? Is it loud enough for hearing the caller from other side in noisy environment ?

Well the quality is amazing but the volume is extremely low unless you crank it to 100...but if you combine it with Viper4Android just use the "eXtra Loud" option set to extreme and Max Gain 4x and max output to 0dB... then half volume is now loud and the quality is still there

Coming from the iPhone 8 the volume is very low and distinct lack of bass.
Quite disappointed to the point I thought my unit was defective.

Hi,
for me,my M8 sounds better then my new U11.