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Yes, I already broke my phone. Go ahead, grin and chuckle..now that you've gotten it out of your system, anyone want to offer a little guidance? Never disassembled a newer cellphone before. New glass is ordered and has been shipped, just waiting for it to arrive. I'm hoping the process is fairly simple. I do have a specialized set of screwdrivers with all the hard-to-find bits, so that's not a problem ..it even has the tiny blackberry bit.. but from what I can see HTC uses standard micro Philips screws. Yay for standard formats!
Sent from my HTC PH39100 using xda premium
If this phone is anything like hd2 you're gunna want the flat pry tools they sell (search hd2 screen replacement tools). Their not needed but a nice handy thingy to have, other wise you might crack your LCD from flexing it too much.
Sent from my HTC PH39100 using XDA App
I wont grin and chuckle too much, I broke my Atrix after 4 days.
The Vivid screen seems very fragile. 2 of my coworkers have broken theirs within a few weeks of having them. Small drops from waist distance. Its too bad because I have seen the current Samsung models dropped from 6 feet face first and survive
Sent from my HTC PH39100 using xda premium
Yeah, I've cracked mine as well. If you google HTC raider teardown on YouTube.. There's a vid.... Butttt, it's not in English and it's a teardown not a screen replacement tutorial.
It seems as thought HTC has been using reeeeally thin glass in their devices.
Whered you get the glass? It'd be very thoughtful of you to do a tutorial as you do it. I really want to replacement mine but if you remove one on the screws by the battery it voids your warranty
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
travisxcore said:
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
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How much is it for them to fix it?
I have no idea. Shoot them an email (not Support Inquiry, youre gonna wanna send it to Repair Inquiry) and they should be able to tell you. Make sure you fill out the S/N box out now, or their just gonna send you an email back asking for it.
travisxcore said:
I have no idea. Shoot them an email (not Support Inquiry, youre gonna wanna send it to Repair Inquiry) and they should be able to tell you. Make sure you fill out the S/N box out now, or their just gonna send you an email back asking for it.
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I'll do that right now. Thanks alot
(sorry to hijack the thread lol)
They use a double sided tape that hopefully comes with your replacement screen , I tried to replace a water damaged screen and it really wasn't a fun process
Sent from my HTC PH39100 using xda premium
It didn't fall very far..
Yeah when mine fell I had it in a shirt pocket, bent over to pick something up and it slid out, fell about a foot and a half..directly onto the search button corner on ceramic tile. Crunch. I ordered a new panel from tmart.com .. I got a confirmation email back on the 4th saying its been shipped via usps.. should be here soon. I hope it comes with everything I need - cost me about $50.00 with the shipping and everything. I paid the extra 3 bucks for insurance lol..
bproulx said:
Yeah when mine fell I had it in a shirt pocket, bent over to pick something up and it slid out, fell about a foot and a half..directly onto the search button corner on ceramic tile. Crunch. I ordered a new panel from tmart.com .. I got a confirmation email back on the 4th saying its been shipped via usps.. should be here soon. I hope it comes with everything I need - cost me about $50.00 with the shipping and everything. I paid the extra 3 bucks for insurance lol..
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So, how was the installation process? And did it come with the adhesive? I'm going to buy it from that site as well
And then it was fixed..! FTW!
Ok sorry for the delay getting back to you guys.. been frantically waiting for the screen to clear US customs (ugh) and arrive, which it finally did today. I was able to get my hands on it at about 3 this afternoon, but I wasn't able to actually look at it until about an hour ago..
So.. I open the package, big grin on my face..and the first thing I notice is that the glass is AT&T branded. Funny, considering I'm in Canada and using Rogers..but hey a digitizer by any other name...and all that. So! I open the bag that my "tools" came in.. There are 2 blue plastic tools, one a prying tool and one looked a lot like a guitar pick. Cool. There are also 2 screwdrivers included, and I'm momentarily excited, until I realize they're just tiny torqx bits. The Raider uses TINY philips head screws, so those were useless. I put them into my tiny tool set..for later consideration.
Back to the screen. Looks like it the real deal, so I watch half of the teardown vid on youtube.. As mentioned in an earlier post it isn't an english-language vid so aside from seeing the locations of the screws and the methods of levering off the internal components, there's no exchange of information going on. I would like to mention however that the video kind of glazes over the locations and removal processes for some sensitive connections, so having only experienced laptop repairs personally.. I was in fairly uncomfortable and unfamiliar territory - but I was determined.
I tried several ways at getting the phone down to its base components, and finally succeeded in locating the panel's ribbon connector interface on one of the phone's circuit boards. I had to remove the back of the phone, pull the batt, sim and sd, and pull the 4 main screws that lock the housing down onto the phone.. From there its a matter of levering off the black plastic shell and whats underneath is a whole lot of tech in a very tight space. There were 3 or 4 wires I had to disconnect, about 15 tiny screws in 3 different lengths, and then when all was said and done I had to pry the busted panel off using the supplied blue lever tool (pretty handy, actually.) and then lift the lcd away from the metal housing enough to slide the old connector out and the new one through.. This was a very tricky process - I drink way too much coffee to hold completely steady for long..lol.. Finally got it all through, but by this time I had smudged the inside of both glass surfaces pretty badly and it took some serious mechanical dexterity to hold the surfaces and wipe them down without wrecking any of the flapping, loose circuit boards, screens, etc.. it was a frightening experience.. I won't lie.. I definitely feared the worst possible outcome given my limited experience.
So.. the panel's ribbon cable is inserted, the white clip back down securing it.. I manage after several attempts to remember how to put the puzzle all back together, and after about 45 minutes of messing with it I had a visually complete phone again. I hit power, and miracle of miracles the HTC logo flashes on the screen.. I'm hopeful..
The phone boots up, looks great (aside from a few smudges I missed on the inside..grr) so I start touching the screen and here's where we have the first problem..lol.. its recognizing that I'm touching the screen..but not really accurately.. it seems to be that there are dead areas.. So now I'm thinking I broke something..lol..
Smoke break.
Took it all apart again, forgot to clean the smudges, removed and re-seated all the connections, and about 15 minutes later I had it back together again. I booted it up and waited.
Success!! It sees where I'm touching accurately now - I think the ribbon must have moved while I was putting it back together, I was shifting things a lot as I was trying to figure it all out, so I must have stressed the cable enough to move it slightly in the slot.. that, or I didn't have it all the way in / straight the first time I did it. Either way, it works fine now. I was successful on the 2nd attempt, and now the only difference is that this glass feels..rougher? less smooth? not sure how to describe it.. it feels different, anyway.. and the at&t logo of course. Aside from that, you'd never know it was in pieces an hour ago..lol.
Would I do this again? ..I hope I don't have to. Its not impossible, but man, if you're going to try this BE SUPER CAREFUL!! lol..
edit: and no - it didn't come with the double sided tape, but it seems to be staying without having to replace it.. it wasn't too hard to remove it from the panel, but getting it back on straight took some finesse.. lol.. it comes apart easier now when you're tryingn to disassemble it..but seems to be holding together fine on its own.
travisxcore said:
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
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Corning makes the glass on the Raider/Vivid?
I would suspect it to be more sturdy if its corning, my SGS has been without a screen protector and still does not have any scratches. Yes i know SGS is Gorilla Glass and this is not but i would think it would be stronger.
@ bproulx
You should take it apart again and make a tutorial . I hope i never have to go though what you did. Knock on wood.
lol..might take it apart again..
So..I have smudges on the inside of the glass. Stupid sweaty fingers. Now I'm tempted to pull it apart again ..but not far enough to make a tutorial lol.. besides.. I'm glad I didn't have a camera on me - you guys woulda had a good laugh at me breaking into a sweat trying to pry loose the glass panel the first time..lol. I know it was already broken but (a) I was trying not to cut myself on it and (b) I was also trying not to break the lcd underneath. Which I believe also has smudges on it. Oi.. I guess I'll have to get in there and clean it. Probably not tonight tho. I'm just glad the thing still works - I was scared I was going to bust something. There are a LOT of little things in there. For the record the CPU looks neat. Its smaller than a sim card, a little bigger than a micro sd. Pretty impressive.
bproulx said:
So..I have smudges on the inside of the glass. Stupid sweaty fingers. Now I'm tempted to pull it apart again ..but not far enough to make a tutorial lol.. besides.. I'm glad I didn't have a camera on me - you guys woulda had a good laugh at me breaking into a sweat trying to pry loose the glass panel the first time..lol. I know it was already broken but (a) I was trying not to cut myself on it and (b) I was also trying not to break the lcd underneath. Which I believe also has smudges on it. Oi.. I guess I'll have to get in there and clean it. Probably not tonight tho. I'm just glad the thing still works - I was scared I was going to bust something. There are a LOT of little things in there. For the record the CPU looks neat. Its smaller than a sim card, a little bigger than a micro sd. Pretty impressive.
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I've taken apart laptops (MacBooks at all) and successfully reassembled them so I think I'm up to the job. I'm reaaaally thankful that it says AT&T at the top and not HTC like the pic shows (since I'm on att).. Another question though, did you successfully get the "void" plastic piece back over the screw? Because, I want to keep this phone as "under warranty" as possible
Getting better at taking it apart..lol..
Chism87 said:
I've taken apart laptops (MacBooks at all) and successfully reassembled them so I think I'm up to the job. I'm reaaaally thankful that it says AT&T at the top and not HTC like the pic shows (since I'm on att).. Another question though, did you successfully get the "void" plastic piece back over the screw? Because, I want to keep this phone as "under warranty" as possible
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No, the little void sticker on mine was less like a sticker and more like... glue, with paint on it.. lol.. it just flaked apart when I tried to lift it.. but I wasn't concerned with preserving it. Maybe if u use an x-acto or something like that you can lift it intact..? Let me know how you do.
I started getting some random touch input glitches yesterday, and today they got worse.. then my son spilled hot coffee on me and I dropped my phone on the carpet where it of course popped apart..lol..and then when I booted it back up I had some *major* touch glitches.. it was seeing input higher up than the actual contact point, and just acting real buggy..the phone was lagging.. so I took it apart again, completely.. took my sweet time reassembling it this time - I even got out the micro-fibre cloth and cleaned all the glass, and voila.. this time - its like new. I can already tell its put together right this time, which tells me something wasn't quite right before - I'm guessing I didn't get the ribbon cable seated properly before.. there are a lot of tiny, offset contacts on the end of that little cable. Anyway, I guess the moral of the story is screw warranties, and the more times you disassemble your phone the better you get at it.. lol.. it wasn't anywhere near as intimidating this time around. Felt kinda easy, actually. I think I just psyched myself into thinking it would be hard to do the first time around.
I do miss my original glass tho.. I'm thinking about contacting HTC and ordering an oem panel lol.. this one feels.. grippy. The HTC one felt smooth as silk.. I dunno this one kinda feels more like window glass. Meh.. better than a broken ghetto phone. At least now I can whip it out in public without hanging my head in shame and peeking around to see who's looking at my ugly screen. I never even tried HTC directly..I just googled the part and went with the one with good reviews..
OMFG...FML..
Sooo.. I got angry at my Raider today.. started doing the weird touch input glitches again after a battery pull, got frustrated and slammed my phone down on the table in anger...and.... smash. Brand new panel is now ten times as shattered as the old one was. AND...now the phone won't even light up. AND..it looks like I may have cracked the actual LCD this time.. just a small crack at the very bottom - wouldn't even be visible with the shell on the phone.. but.. I'm not very optimistic. I get absolutely nothing on my screen when I boot the phone, all I get is one haptic "bump" and thats it. Nada.
Sooo... looks like I need a new phone. Again.
Lame.
There goes $600.00
....sigh.
Anyone wanna donate an old android device to a guy who's now really really sad and has no phone? LOL.. why did I give away my legend????
Not giving up my phone!! LOL!
Ok so I decided to try my luck at replacing the LCD as well as the busted digitizer that I just re-broke..lol.. back to tmart, and ordered both. I really wish I could have found the whole assembly pre-built, but the only company I found selling both as a single unit had a minimum order of 5 pcs. Out of my price range for repairs, although with my track record maybe it wouldn't have been a bad idea? lol.. anyway, I just bought both parts from tmart and am still waiting for one of them to show up. The good news is I was able to replace the LCD already. It really is just held in there with tape. Like.. there's nothing really holding it all together..you'd think with all those screws and tabs they could have come up with a better way?? Ah well. I have a display again, but until I can get the digitizer and install it I'm without input.. so I can just watch the phone boot and then sit on my lock screen. Or boot into recovery mode and use the vol and power buttons to mess about.. But why..lol. I'll just wait.
I'm just happy that nothing else seems to be affected. I had my alarm going off still with no screen, so that tipped me off that everything else should still be ok. I won't know for 100% certain til I complete the repair, but it looks promising. I picked up a used HTC Magic (ugh) from kijiji for $80 and it came with 3 batteries, 3 chargers, 3 usb cables, 3 leather cases, and a bunch of other crap in threes. Just so I'm not completely without a phone in the meantime. Overall not bad for $80 but man is this phone slow. I installed a custom rom **THANKS XDA!!** on it and it improved the performance and look of the OS a little, but it lags a lot even overclocked when just typing a text.. I can't wait to get my phone back!!
Aside from the screens, this phone is pretty tough. I slammed that sucker down pretty hard that day.. Cmon HTC - why didn't you give us gorilla glass on a $600 LTE phone!?!?!?!? I wish I could find an aftermarket panel that was made from gorilla glass. That would totally rock!
Yeah, i really wish they would've put gorilla glass on it. I used to have the atrix and ive dropped it on tile floor at least 3 times... Nothing. Keys in the same pocket as phone.. No scratches at all.
I didn't want to try my luck, so I just got a replacement vivid
hi folks. i managed to replace my galaxy note front glass with a new one i got from ebay for 19$ and i want to make a step by step guide on how it can be done.
i did it using common tools and a s load of pacience and attention.
the tools i used are: heat gun with hi and low settings, exacto knife set,small phillips and flat screwdrivers, goo gone, and optional a screen protector.
first take the phone apart as it's describet in countless of threads and youtube videos. you should end up with the screen assembly shown in the first picture.
now we have to separate the glassscreen from the frame it sits on. for this we fire up the heat gun.
a few words about using the heat gun.
-my gun had 2 settings: low and high. during all this process i used it on low.
-don't put the gun directly and/or close to the thinn plastic wires that hold the two connectors.
- dont hold the gun in the same place more than 3 seconds, instead swipe the gun around the spot and the screen like u would do with a paint brush when painting.
- dont hold the gun too close, that is closer than 3 inch
-concentrate on the spot u working at but try to heat up the whole screen assembly, as it has to give away from all the points kind of at the same time, and not just the point u working at.
- dont overheat the screen as this will damage the amoled. thats how i got the two yellow spots on my screen. first one by accident and second one intentionaly to see if indeed the overheating is what caused it.
A very good rule for this is dont heat the phone more than you can bear to touch it cause afterall you have to hold the phone while working on it...
the way i did it is :
-i heated up the whole screen assembly, back and front, for a minute or two
- than i started to stick the tip of the exacto knife between the glass and the metal edge that sorrounds it. i started from the upper right corner, the side where the front camera is. see photo 2.
the goal is to unstick the glass from the frame. in photo 3 the frame and the screen is shown without the upper glass. this photo was taken after i finished everything, thats why the screen can be seen inside the frame. but i posted it to show the black sticky tape that its used to hold the glass to the frame. i think is the same kind of sticky tape thats used in all the touchphones including iphone to hold the front glass to the rest of the phone. in photo 4 i unsticked some of the tape to show it better. this tape is the main thing that holds the the glass to the frame. the other thing that hold the screen to the frame is some sticky glue on the back of the screen. but this is much softer and thiner glue. this is the reason why i say to heat up the whole screen assemby including the backside, to make it easyer to unstuck the glass and scren thats glued to it.
- once you get a bit of a foothold in the upper corner between and the glassand the frame you continue the folowing procedure again and again until the glass and screen detaches from the frame:
-every 2 minutes or so , when i feel the asemby cooled down, i'd heat up the whole assembly for 5 seconds or so, than concentrate on the spot i worked on for another 5 seconds, than move/push the exacto knife a bit. dont force it. after a while youl get a feel of it. if the exacto knife happend to be out, i would heat up the blade after heating up everything else, and than put the blade in.
prevent the freed parts from sticking back to the frame by using the rest of the exacto knife blades as shims.
once it detaches it should look like photo 5- the glass glued to the screen.
- now we have to detach or unglue the glass from the screen.
procedure is the same: start somewhere, heat, put knife in, etc... i used a second knife as shim folowing the first knife, and after avery couple moves i would get the knife out and wipe off the epoxy glue. heat the blade and put it back in.
when finished you should have something like photo 6 and 7: free screen covered in glue epoxy residue.
- now we have to get rid of the glue residue. i took the bulk of it usinga flat exacto knife blades like the one in photo 8 and 10. just warm the place a bit with the air gun and scrape it off with the blade. to clean what was left i used a bit of goo gone on a pice of cloth or napkin photo 9.
cleaned screen can be seen in photo 11 - sadly out of focus.
if u are like me and r impatient to test the screen you can just connect with just the side connector like in photo 12 and 13. the upper connector is for the s pen digitizer. side connector is for the screen and touch digitizer.
now all that's left is to put the phone back together except leave the new glass for last.
-first thing is to put the screen(without the glass) back on the frame. try to center it just right, so that ther's a little bit of space between the sides of the screen and the frame.
at this point all that will hold the screen to the frameis the thin layer of glue on the back of the screen. after centering and lowering the screen in the frame procede to put the phone back together folowing in reverse order the same steps used to disasambe it. when finished you should end up with the whole functioning phone except the front glass -as seen in photo 14.
now you can chose to trim and put a screen protector on the scree so as to fill the empty space between the screen and the glass - the space where the glue was, or you can just leave it empty. you can put a screen protector anytime after by removing the glass. which should be much easier to remove now that its held in place only by the blach sticky tape on the edges. just use some suction cap to remove it, starting at an age, and remove it like fliping a page. see photo 16. i used the note for 2 weeks without the screen protector in the empty space and it worked without a problem onlt thing was that when i pushed hard the glass would touch the screen and leave a bit of dirt in that place. thats why i decided to put the screen protector to fill the void. in photo 15 i raised the screen protector to make it visible in the photo.
if you are like me and worry that somehow the glass might fall off the phone you can always get a hard plastic case for the phone, like the one in the pics. it's made of 2 parts. one goes on the back one on the front and they snap togeter around the phone. this will hold the glass in place no matter what while it will also protect the phone.the case is in photos 17 and 18. i got this one of ebay for 8$ and free shipping.
the last thing to be done is:
for some reaseon the touch screen became much more sensitive after removing the glue so you need to lover the touch sensitivity. for this get the touchscreentune app from the market. it works with galaxy note and galaxy s2. put the sensitivity from the recomended 25 to 50.
the best thing about this procedure is that i dont have to worry about the f ing glass anymore. if it brakes again i'l just order another one and in under 2 minutes i can replace it. all i have to do is get the phone case off, put a suction cap on , , remove the old glass , and put the new glass. that's it.
because it takes 4 to 8 hours i would recommend the process to be done in 3-4 sessions as people would get tired after 2 hours of work and tend to lose focus, attention, patience and start to push to get it faster done, and that's when bad stuff happens like yellow spot burn on the screen or small scratches. another thing about scratches, even if u manage to scrach the screen dont worry to much as the scratches are almost invisible when the screen turns on. youl see what i mean ....
i do have one question: WHY DID SAMSUNG DECIDE TO GLUE THE SCREEN TO THE GLASS INSTEAD OF HAVING THEM SEPARATE LIKE ALL THE OTHER TOUCHPHONES?
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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anonymous572 said:
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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what kind of glue did you use? where did u get the glue from? how did u do it?
i didnt glue the glass back to the screen. i just put the glass on the frame. to fill the void where the glue was i trimed a regular screen protector and put it inbetween the glass and the screen. but it works same without it.
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
pboesboes said:
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
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Nothing is impossible with the right tool and know-how . The glue could probably be uncured with a heat gun, just like ipad. The challenge is not damage the panel and make sure it is dust free after put back the replacement.
It is said impossible because of the difficulty involved. If you can't manage to install a screen protector with perfect alignment and zero dust spike, this task is not for you.
@drevilatwork Thank you for writing this step by step guide!
I dropped my phone last night and it landed face down, cracking the glass.
I'm so upset, but I don't think I have the skills or the tools to do this job myself. I am relieved to learn that the glass can be replaced, but do you know whether the Samsung agents are likely to be able to do this?
they probably wont do it. but you can try showing this thread to some technician or phone repair shop and they might do it for you. they also might charge you a lot to the point where it might be more convenient to just buy a new 260$ screen.
looks scary dude
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
Its worth a try, since screen replacement costs 230 euros.
kawgirlval69 said:
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
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actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
Why different prices for all the same lenses in this shop ?
drevilatwork said:
actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
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as i said good luck with it and hope you make some money doing it..... ive successfully done the same thing myself but other than it will never look good like a factory screen (not even close), the amount of time it takes to make it look anywhere near acceptable (not like a 10 dollar repair) is big and that makes the repair not really worthwhile doing it for anyone but yourself and even then who spends 700-800 dollars on something and does a repair that makes it look cheap... then theres the whole ordeal of the membrane youre taking the adhesive off of along with the HUGE chance of damaging it.. it is placed with precision and adhered for a reason along with being dust and scratch free... this is a repair that just wont last because things will start functioning improperly for multiple reasons...
im not knocking you or anyone who tries this..im just trying to emphasize the dangers, downfalls and the probability of it being a legit solid repair. also the resale value when the next greatest thing comes along... just beware....
Hmmmm
Well chaps I hate to disagree here, but after speaking to the technical bods at Samsung it appears that the OLED is NOT glued to the glass, but the glass is laminated and bonded in, much like a car windscreen. My screen got broken the other day and I have read the 2 posts on XDA regarding this. Now if you go and have a look at the pics of the other post
http://forum.xda-developers.com/showthread.php?t=1487716
you can clearly see the OLED, although broken, seperated from the glass with no sign of any glue. The reason it broke is that upon heating the glass you will melt the glue, which will then stick to the edges of the OLED and if you pry it at the wrong place/time/too hard/whatever you will break the OLED as it is glued to the bezel itself. So when my glass arrives I am going to attempt to remove the glass using fishing line and pulling it between the glass and the bezel and OLED to release it, the same way as I used to remove car windscreens, and post the results here. I have also been told that the reason for the sticky "epoxy" mess that you encountered in this postis from melting the plastic on the back of the glass (which is the lamination!) by using too much heat.....I mean come on, a heat gun is a bit excessive!! Prying the screen out a bit at a time might work, but will surely end in tears, where as cutting the cold adhesive with a fine nylon cable, which wont scratch the OLED, might just work. I'll keep you posted on my results.
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
pboesboes said:
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
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this is not one of them...i can guarantee this 100%
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
kawgirlval69 said:
this is not one of them...i can guarantee this 100%
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What do you mean? One of what?
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
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I know how a digitizer is made.
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
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I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
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The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
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I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
pboesboes said:
What do you mean? One of what?
I know how a digitizer is made.
I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
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i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION...
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
kawgirlval69 said:
i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
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The sentence made no sense considering what it was replying to. Not my fault you were unclear/ambiguous.
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
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Ok?
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
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Reading is very good, but you can't assume everyone in a public forum has read every single post of yours and remembers every detail. What isn't helping is the lack of proper punctuation and formatting which make your posts unpleasant to read.
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
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Replacement screens are generally OEM parts.
It might appear I'm in a hole, but that's only because I live in Holland and am below sea level. I assure you I haven't done any digging.
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
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I wasn't suggesting to use superglue or epoxy, read it again.
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION
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I get that, and appreciate your concern. However, you should understand that some people like to try things even when the chance of success is not very high. You seem to be one of us in that regard (you attempted repairs yourself too, right?), so I don't see why it upsets you so much.
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
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I don't care if you play nice or not. I appreciate honesty. Now for some honesty in return: you're not helping in this thread.
All you do is say people's ideas are stupid without giving arguments that aren't arguments from authority. And I would very much appreciate it if you would stop misrepresenting my posts (intentional or not).
I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
deepen915 said:
I am a Best Buy employee so should be no issue with getting an exchange. Looks like we have one of the 64GB AT&T ones in stock. Gonna be there bright and early to get mine exchanged.
I would advise everyone to keep an eye out.. I actually didn't notice it this morning. Around 6pm I noticed a black part on the screen and thought it was a glitch, so restarted but it was still there.
The line on the right side is just my temporary screen protector film. LOL. I bought an Invisishield and will install it on my replacement device tomorrow.
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That's not a single deal pixel.
done12many2 said:
That's not a single deal pixel.
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All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
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Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
done12many2 said:
Did you go with the regular or HD InvisibleShield? I'm not a big fan of their new alcohol swab method for activating the adhesive on the HD model. I ended up using left over spray from several previous InvisibleShield installs.
When I used the alcohol swab provided, it just left lint embedded in he adhesive and I ended up with a bunch between the glass and the screen protector. I saw it before I even began to squeegee, so I broke out the spray and went old school. Turned out perfect after that.
InvisibleShield really screwed up this new application method because it leaves no room for error.
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I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
deepen915 said:
All good now.. got my replacement.
Also have installed a Invisible Shield.. After this picture was taken.
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Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
deepen915 said:
I did get the HD model. Yeah the swab was horrible. Mine had issues it has some lint on the bottom right corner. Screen is fully visible but slightly cloudy. Good thing I only paid $5 as an employee lol. I'll just buy another.
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Yeah, thanks for affirming that. I'm pretty sure they did the whole thing as a huge cost saving measure. It damn sure wasn't an improved method to install.
If you compare the savings between the difference in cost for the little plastic liquid spray canisters they provided and the supposed new and improved cheap alcohol swabs, Zagg just made out like a bandit.
Their packaging and marketing keeps getting better and better, but their quality and service keeps getting worse and worse.
done12many2 said:
Actually, your InvisibleShield screen protector doesn't look anything like mine. Mine covers completely to through the curved edges. Is your protector for a different device?
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No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
deepen915 said:
No this pic is yesterday morning and is not an invisible shield lol I said I installed after I took the pic. Installed it last night and looks just like yours. How did u do it so perfectly? I think I messed up by not using the squeegee in one motion. I did sections and I think it dried as I was doing it. I have some cloudiness and lint on the bottom. I'll have to get a new one.
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I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
done12many2 said:
I knew as soon as I saw that piece of crap alcohol swap that the new method was flawed. ZAGG has lost their damn minds!!
The whole point behind getting these types of screen protectors on right is to get them and your fingers sprayed down really good. Once both are pretty much soaking, I pinch the protector between my finger and slide off excess fluid which in turn takes the lint/dust with it. Then I spray just a bit more on and apply it. I get it aligned and squeegee. While you are squeegeeing (is that a word?) and you come across a bubble that isn't going away, it isn't a bubble. It's lint/dust. Simply lift the protector at the edge and spray or apply some additional soapy water with your sprayer or fingers and get it out of there. Carefully fold the screen protector back so as to not allow additional lint/dust to get under there while you were dealing with the last one.
I don't try to use the squeegee to get every bubble. I just get most of the water out. Once 90% of it's gone, I work the edges with my fingers and around things like home buttons and camera lenses and sensors.
I guess my point is, even though their new instructions call for the use of the new alcohol swap, the old soapy water trick works perfectly fine. Actually, better.
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Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
deepen915 said:
Alright so I'll buy another one tonight and see if that works. Good advice, thanks.
Here is what mine looks like.
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Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
done12many2 said:
Looks pretty good to me. If your trying to get it closer to the edge, all I did was continue to work mine while it was still wet. Just a little at a time while I was working the water out from the center of the screen towards the edge.
Good luck man. Like I said, I think it looks great as it is now.
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Got another one and did it again. Lint is gone now but got some micro bubbles. Let's see if it goes away. Not noticeable when screen is on.
Also even with no Zagg. I noticed some screen blemishes. Like it seems cloudy in some parts. I put brightness all the way while I was wiping it down to prepare the Zagg install. It's very noticeable. I may need to get my phone replaced again smh.
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
done12many2 said:
That completely sucks to hear about the cloudiness issue. I haven't heard of that one yet. I've heard of the swirls, scratches, and whites appearing yellow issues, but not the cloudiness.
I would lose my mind if I had to take a phone back twice for a screen related issue. It's probably not as big of a deal for you since you can do it while you're at work so to speak, but when your spending a grand on a phone, you just don't expect to have to take it back two times to be replaced.
Switching gears back to the bubbles in the Zagg. If you turn the screen on and they are barely noticeable, but with a slight prism light effect to them, you're fine. They'll dry up and be gone in hours.
If however you turn the screen on and see a shadow, it won't be going away when it's dried.
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Yeah the Zagg is good enough for me.
And yeah I can see the cloudiness when scrolling on a white page in Chrome. I really don't want to have to exchange it again but may have to if it is really annoying me over the nextra few days.
It's like gray smudges going diagonally on the glass. I can't tell if its on the actual amoled panel or glass.
i have dead pixel on my Galaxy S6 Edge Plus
got the dead pixel after 4 Months using the phone.
how did i get a dead pixel??? i don't understand.
https://www.youtube.com/watch?v=_JbgaYIfdZo
seem's very small
do you think i should repair the phone?
I recently crack my screen on my OP3t... Save the first couple incidents, I found that ordering the parts and doing the labor myself saved a lot of money, It also was kind of fun (yea I am one of those guys). Anyway, Before doing any research what so ever on the tear down and repair I ordered an OEM original piece of glass considering that both the digitializer and LCD were both working well. My confidence rapidly depleted when I started the research and came to the conclusion that this particular repair was beyond my pay grade. I reached out to OnePlus and astonishingly they only charged around $65 USD for the parts, labor and shipping. Which is very reasonable considering that I couldn't find a display assembly for less the a hundred dollars. While my phone was still being repaired the glass I ordered arrived and I was blown away about the quality of glass. So my question is... would I be able to use the replacement glass in place of a tempered glass screen protector? With the glass they send both UV Loca Glue and Mini tools and an UV flashlight to activate the glue that from what I've read dries completely clear.. My fears about this are would it decrease the touch sensitivity of my phone and if no how would I apply the glue. IE. All over the glass or around the corners.... I obviously have no idea but I do know that if this is possible I would be ecstatic! thank you for your time and look forward to hearing the response.. Randy
I would not recommend using the LOCA for this at least. It'll be a true pain in the ass to remove if/when that time comes. If anything I'd try using an OCA film, if you can get your hands on one that fits.
Well, that could actually make some sense
As for the glue, that could actually be the trickiest bit.
Most of the bi adhesive strips would actually be too thick. And permanent glue could be a pain in the arse to remove.
Not sure the LOCA glue would actually work, as you'd need to only glue the two white/black bands on above and below the screen area so the UV wouldn't really get there.
Maybe a few drops of Loctite? That could be enough to keep it in place.
If you fancy giving it a try let us know how it works, finding a proper tempered glass screen protector proved to be quite "challenging"
i2andog said:
I recently crack my screen on my OP3t... Save the first couple incidents, I found that ordering the parts and doing the labor myself saved a lot of money, It also was kind of fun (yea I am one of those guys). Anyway, Before doing any research what so ever on the tear down and repair I ordered an OEM original piece of glass considering that both the digitializer and LCD were both working well. My confidence rapidly depleted when I started the research and came to the conclusion that this particular repair was beyond my pay grade. I reached out to OnePlus and astonishingly they only charged around $65 USD for the parts, labor and shipping. Which is very reasonable considering that I couldn't find a display assembly for less the a hundred dollars. While my phone was still being repaired the glass I ordered arrived and I was blown away about the quality of glass. So my question is... would I be able to use the replacement glass in place of a tempered glass screen protector? With the glass they send both UV Loca Glue and Mini tools and an UV flashlight to activate the glue that from what I've read dries completely clear.. My fears about this are would it decrease the touch sensitivity of my phone and if no how would I apply the glue. IE. All over the glass or around the corners.... I obviously have no idea but I do know that if this is possible I would be ecstatic! thank you for your time and look forward to hearing the response.. Randy
Click to expand...
Click to collapse
Use ALTECO or Super Glue on top and bottom plus a bit on both sides. :silly:
Mission OEM GLASS ABORT
Quick update... The day after I made this thread my 3 year old daughter was running to me estaticly because she took a sh!t in the potty... (fyi: Potty Training sucks) Anyways during her excitement she accidentally knocked my op3 off of the table next to the chair I lounge in most of the time. Its not a high table by an means maybe 3ft (1 meter).. Ruffly.. Anyways it landed and on very soft carpet.. (You know the spots on the carpet that are still brand new because they never experience being walked all over.. Like the high traffic areas of the same piece of carpet... Its Like if you're going to drop your phone on the carpet... That's the spot you aim for..{ADHD BAD}).. to be honest I didn't even know it fell until I went to look for it like a hour later... When I picked it up... I was the one sh!tt!ng my pants..
i2andog said:
Quick update... The day after I made this thread my 3 year old daughter was running to me estaticly because she took a sh!t in the potty... (fyi: Potty Training sucks) Anyways during her excitement she accidentally knocked my op3 off of the table next to the chair I lounge in most of the time. Its not a high table by an means maybe 3ft (1 meter).. Ruffly.. Anyways it landed and on very soft carpet.. (You know the spots on the carpet that are still brand new because they never experience being walked all over.. Like the high traffic areas of the same piece of carpet... Its Like if you're going to drop your phone on the carpet... That's the spot you aim for..{ADHD BAD}).. to be honest I didn't even know it fell until I went to look for it like a hour later... When I picked it up... I was the one sh!tt!ng my pants..
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Click to collapse
That sucks man and that happened from hitting the carpet ?
don't use any glue on top of cracked glass. remove screen from plastic frame, separate with cutting wire, clean old oca film, apply loca and new glass, and leave under uv lamp for 30-90mins. don't be lame with such waste of time and glass on top of cracked.
That damage seems excessive for falling a few feet onto carpet... Perhaps it's time to invest in a case
genuine55 said:
That sucks man and that happened from hitting the carpet ?
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Yes... It is the reason for my indecisiveness on how to proceed forward... Because I honestly just received the phone from the repair center from the first broken screen... and for it to fall... on Charmin soft carpet and break like that is beyond my understanding... I absolutely love this phone because in my opinion it is the closet phone that would be comparable to the nexus line... but if this bullsh!t keeps up I might as well just buy a friggin' Pixel.. For perspective I purchased the 3t to replace my LG G5 which is not broken... but it is very limited on the software side.. not my cup of tea... but the thing is a tank. I have dropped that phone at times where I just knew before I picked it up that the screen was shattered... but that was never the case. The thing is still 100 percent OEM... I am starting to get hesitant about throwing anymore money at it.. I guess ill wait for a response from OnePlus support to see which pill I should take.. red or blue?? f*ck it.. ill take both
acmerw said:
don't use any glue on top of cracked glass. remove screen from plastic frame, separate with cutting wire, clean old oca film, apply loca and new glass, and leave under uv lamp for 30-90mins. don't be lame with such waste of time and glass on top of cracked.
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That you for the tutorial my friend but I am assuming you misunderstood the content of this post. I broke my phone, purchased glass, sent phone to OnePlus Service, Glass arrived while phone was being repaired, received phone back, was curious if I could use glass as screen protection, broke phone again, $h!t my pants..
Anova's Origin said:
That damage seems excessive for falling a few feet onto carpet... Perhaps it's time to invest in a case
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You're [email protected] right it is... That honestly crossed my mind. They f'ed up somehow.. skipped a step... who knows.. Or, maybe, just maybe the glass they used was defective.. Long shot but at least it would make sense.. Anyways imma get a joint venture on their a$$ like the ppl are doing to LG over the bootloops... Whos with me??
Anova's Origin said:
That damage seems excessive for falling a few feet onto carpet... Perhaps it's time to invest in a case
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OOOOhh... My bad broski... I thought you meant a court case... Not something that was attached to the phone like pictured below
Ali will always be there for us.
Get the whole packages(Screen, LCD and Frame), No need Loca Loca Boca Boca.
Chainwater said:
Ali will always be there for us.
Get the whole packages(Screen, LCD and Frame), No need Loca Loca Boca Boca.
Click to expand...
Click to collapse
believe it or not.... it is much cheaper then buying the parts and doing the work myself compared to sending it to the repair center without worries of more damage.
I just realized that the way I wrote this is confusing af
It is cheaper to send my phone to the repair shop then to purchase the part off the internet... that is if you purchase the display assembly.. the glass runs around $5 usd the assemblies are well over $100 usd. If you know of anywhere I can get the assembly cheaper please let me know
So, I bought my Pixel brand new in the beginning of December. About a week ago while installing my new Speck Presidio Grip case (phenomenal case btw) I noticed the top & bottom seams of the screen are starting to show a little bit of a gap. More so the bottom edge, it's not like fully separated but it's definitely noticable. I can run my fingernail along the bottom seam and pull up on the screen to give you an idea of what kind of gap I'm talking about. It definitely was not like this when I took it out of the box 2 months ago and this is a bit worrisome as I'm almost positive I no longer have water resistance. I can't even begin to understand how this is happening, the phone has been in a case since the second I unboxed it along with a glass screen protector. Never been dropped, never been in water and has never had any sort of chemicals spilled on it that would eat the screen adhesive. This has to be a defect to some degree. Anyone else out there experiencing this? And more importantly, do you guys think I can RMA my phone die to this? Even though I don't ever purposely get my phone wet, losing my water resistance is really bothering me along with my OCD seeing that separation. Also dust and dirt is going to keep accumulating in the gap further expanding it as time goes on. I love this phone but I can't force myself to accept that my two month old thousand dollar phone's screen is ejecting itself off the frame.
1dopewrx05 said:
.....I love this phone but I can't force myself to accept that my two month old thousand dollar phone's screen is ejecting itself off the frame.
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If you cannot force yourself to accept this, then call Google and plead your case. You will never know until you ask. In fact, if refused you should keep calling back a few times in hopes of getting an affirmative response. Don't chat with a bot, call and talk with a real person. I use the same case and have had it off/on many times for cleaning. It is very tight but I'm not seeing any damage. Good luck.
v12xke said:
If you cannot force yourself to accept this, then call Google and plead your case. You will never know until you ask. In fact, if refused you should keep calling back a few times in hopes of getting an affirmative response. Don't chat with a bot, call and talk with a real person. I use the same case and have had it off/on many times for cleaning. It is very tight but I'm not seeing any damage. Good luck.
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Click to collapse
Thanks for the advice. I think I'm gonna give it a shot, like you said I have nothing to lose. I have the Google One storage service that gives me 100GB of cloud storage and it comes with a few other perks like what's supposed to be an elevated, better product support experience so I think I will try with that first and see what kind of response they give.