Not turning on? - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

So this happened a while ago but I ended up just getting an s8 cause I didn't have time to deal cause it was around finals and everything but now I want to get it up and running. I unlocked the bootloader with sunshine and had a custom rom (dont remember which) and when I opened it I accidentally ripped the connection to the wireless charger inside, and very shortly after that it would only display the charge logo at 1% when plugged in. Coincidence or caused by it? Cant get into recovery mode or anything. Anyone have any suggestions?

This basically https://forum.xda-developers.com/droid-turbo/help/phone-wont-t3036847

Alrgith so I am ablke to get into safe mode and my phone and once I unplug it it shuts off and is stuck at 1%. Not sure if I want to factory reset or not but if I can avoid it its nice. If you think it would fix it then I am all for it.

Related

Phone wont keeps restarting, wont even go into cwm/hboot

whenever my has battery died, i plugged it into the charger and every time i plugged it in recovery has opened up. However, today i plugged it in and it wouldnt charge at all and so i tried to reinstall my rom and now it wont even start up. The battery is completely dead and every time i plug it in to charge, the orange light comes on, goes away and the recovery screen shows for a second then the phone restarts and keeps on doing that. I've tried everything . Please help me out.
Thanks.
visit a local phone shop, ask them if you can borrow one of their batteries for a few minutes to fix your phone, or ask them if you can charge your own battery in their display phone, if they are not assholes they should help you out
i dont think its a battery issue though, recovery doesnt even boot up all the way it quickly flashes 2 lines then it restarts. Ill try the battery option though.
have you flashed the newest recovery?
i hadn't gotten to it yet, i was planning on doing it really soon though. The problem is that it wont even boot into anything. it will go into cwm for half a second and then turn off and then keeps on cycling.
Hanzee94 said:
i hadn't gotten to it yet, i was planning on doing it really soon though. The problem is that it wont even boot into anything. it will go into cwm for half a second and then turn off and then keeps on cycling.
Click to expand...
Click to collapse
you cant boot into fastboot?
nope, it boots straight into cwm. its really weird. I tried looking it up first but had no luck finding anything similar to my situation.
iff the battery is charged, you may possibly just have a hardware fault, I have a similar fault on my HTC HD2 where similar things happen with CWM and booting in cycles, I stick it in the freezer for 5 minutes and then pull it out and boot it, and it works then... maybe try that?
i let it stay on the charger overnight and when i woke up this morning it fixed itself. I have no idea what happened. needless to say, im going to reset everything and reinstall everything.
<Removed>
This is why I don't recommend anyone use the old recoveries that some ROM devs are suggesting.
Please, general public: don't install any recoveries that don't support charge mode!
If certain conditions are met, it's possible to be stuck without a way to charge the battery if you use a recovery that doesn't support battery charging (since recovery handles offmode charging on this device).
If you haven't done so already, please update to the new CWM I posted a few weeks ago that does support charge mode.

Need help phone wont turn on!!

So i got this phone yesterday. Flashed twrp and AOIP. worked fine started installing apps from playstore went to bed while it finished downloading game files and what not. woke up and it was frozen on downloading. turned phone off now it wont turn back on. Tried pulling battery for 3mins put it back in and still nothing. plug charger in and still nothing. battery is fully charged. tried it in my wifes phone. Any idea whats causing it?
Well after trying odin mode and everything and nothing turns on at all even plugging it in to nothing happens at all. As well as spending time on phone with samsung the conclusion it was just a defective phone. Sent it off today and the place i ordered it from is sending me another one.

[Q] [PLEASE HELP] HTC One M7 not charging when on.

Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
please help i love this phone cant lose this at all
AnubhavSaxena said:
Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
Click to expand...
Click to collapse
I am having the same exact problem right now. its very annoying. I have to drain the whole battery to charge it again. and its in that loop that you mentioned. plus it does not charge when you put it on charge when its on. it doesnt even have that charging light. it only charges itself if its off and if there is no battery left, i have to put it on charge by draining the whole battery by using apps and stuff and i am so pissed right now i cant find a solution to this. Did you find a solution on how to get this fixed?
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
[SOLVED]
parthami said:
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
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Click to collapse
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
trapboi187 said:
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
Click to expand...
Click to collapse
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
.
Laderiva said:
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
Click to expand...
Click to collapse
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
trapboi187 said:
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
Click to expand...
Click to collapse
Hi! so you are saying that if i move some files from the computer to the phone it might get fixed? Well, i cant plug it to the computer, it just doesnt recognize the phone, if i plug it when the phone is on the pc doesnt show anything and the phone doesnt charge or anything, just like when trying to charge it with the ac charger, if i plug it with to the pc with the phone off then it shows a message that doesnt recognize the device, and the phone doesnt even charge aswell...
Right now the only fix i have found is to solve the problem of having to drain the battery in order to charge the phone, now i fixed it unticking the fastboot option in energy, now i can charge with any % but the phone must be off. Btw it gets a lot of heat while charging it this way... idk if its normal, i heard that because the aliminium case it gets more heat than normal plastic cases.
Thanks for your reply, ill try to connect the phone to the pc a few more times.
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
HTC M7 Only charges when it's off and the laptop can't recognize the device.
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
alexandru.j91 said:
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
Click to expand...
Click to collapse
cathesys said:
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
Click to expand...
Click to collapse
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
I've already done that and it doesn't work.
I really don't know what the issue is? I mean this is a perfectly working unlocked HTC M7.
I've turned if off multiple times and even wiped it clean twice. I don't know what else it could be.
I mean it's been working perfectly since I got it.
But as I mentioned earlier it will only charge while the phone is off. And my laptop can't recognized it either.
It only appears and "Unknown Device."
But even when it is off it charges for a bit and then it completely stops.
Then you see the battery logo and then it starts charging again. But it repeat that same process throughout the whole time. So, it can never reach to 100%.
As I've mentioned before I've never really had this problem.
I've been looking for hours on the internet and so far nothing seems to work. There was an app I saw on to access engineer mode or something, but for some reason I can't use that app because it says that I'm missing another application.
Any thoughts??
alray said:
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
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Click to collapse
I have the same problem, it can't charge, PC don't recognize when the phone is on android, but when i boot into recovery everything work fine (charge or data move to PC), so far i could't find any way better.
Hi,
had same problem.
Clearing system cache helped in my case.
Related cause for the trouble seem to be a couple of OTA upgrades I did recently.
(I was on a pretty old version.)
I noticed that there was something wrong while upgrading.
Even though the phone was connected to the charger while the whole upgrade process,
battery level went down...
The following procedure is your own risk!
Be careful not to choose any options that wipe all your data or factory reset your device.
This is how I cleared the system cache :
Boot into recovery (hold both volume-down and power buttons for ~30 seconds until menu shows - )
Press volume-down to choose RECOVERY and press power button.
Be patient ~60 seconds until menu appears.
Choose wipe cache partition and press power button.
Choose reboot system and press power button.
I hope this helps you.
Thanks
v

Phone is constantly shutting off, how to trouble shoot?

I had a few play store updates today, phone was fine afterword and I didn't use any apps that I don't normally do.
Went to charge the phone using the moto turbo charger and noticed phone was off. Unplugged it and turned it on and it just keeps turning off very quickly, no shut down sequence. I let it sit off for a while and turned it on and it stayed on for a bit but then turned off again. Got home and charged it up using the charger the phone came with, turn on and was able to get into something real quick but then off again.
I don't even remember which apps updated to try and undo the updates and phone may not even stay on long enough. Any ideas on how I can try and undo the updates with the phone constantly turning off? I would like to be able to upload a few things real quick before wiping and loosing everything. I have gone into stock recovery and tried wiping cache many times but doesn't see to help.
Unlocked bootloader, rooted and completely stock rom and recovery.
Raistlin1 said:
I had a few play store updates today, phone was fine afterword and I didn't use any apps that I don't normally do.
Went to charge the phone using the moto turbo charger and noticed phone was off. Unplugged it and turned it on and it just keeps turning off very quickly, no shut down sequence. I let it sit off for a while and turned it on and it stayed on for a bit but then turned off again. Got home and charged it up using the charger the phone came with, turn on and was able to get into something real quick but then off again.
I don't even remember which apps updated to try and undo the updates and phone may not even stay on long enough. Any ideas on how I can try and undo the updates with the phone constantly turning off? I would like to be able to upload a few things real quick before wiping and loosing everything. I have gone into stock recovery and tried wiping cache many times but doesn't see to help.
Unlocked bootloader, rooted and completely stock rom and recovery.
Click to expand...
Click to collapse
Reboot in Safe Mode. Here is a doc from Republic Wireless on how to do it and some tips that may help you find out what app is causing this:
https://community.republicwireless.com/docs/DOC-1968
glarepate said:
Reboot in Safe Mode. Here is a doc from Republic Wireless on how to do it and some tips that may help you find out what app is causing this:
https://community.republicwireless.com/docs/DOC-1968
Click to expand...
Click to collapse
Thanks, that worked perfectly. Downloaded all the files I wanted to and phone has been on for a long time while in safe mode. So it has to be an app that was updated today, now just to figure it out.

Weird battery issue, has anyone else had this happen?

I noticed today that my phone has maintained a 100% charge, even hours after being unplugged. I tried rebooting, but that didn't fix it. I tried to boot into recovery (I have TWRP) to see if I can wipe battery stats, but once I selected recovery, an empty battery icon appeared and the phone shut off. I tried to boot up normally again, and the phone crashed outright during the boot animation and shut off.
After a minute the phone started up by itself, and went through optimizing apps (I plugged it into a charger out of curiosity). Now that the phone was able to boot, the battery is at 5% and finally charging again.
Has anyone else had this happen with their N6, or have any idea as to what might cause this? For reference, I'm running the latest stock image (LMY48I), just unlocked, rooted, and with custom recovery.
Only thing I have seen is apparently wireless charging screws it up. Go into bootloader>bootloader logs and reboot from there. May reset it.

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