Moto G5S+ IMS APN - Moto G5S Plus Questions & Answers

Hey folks. Last week I picked up my new Moto G5S+ and activated it on my AT&T cell plan. As I was poking around in the APN settings to confirm that the setup correctly configured the AT&T APN, I screwed up and deleted another APN profile in there named "IMS".
Of course, now I'm trying to add it back (although unsure if I need to) but need some help with the correct APN settings. Does anyone have that information?

Never mind, I found my own answer. It was as simple as resetting the network preferences in the settings menu and resetting the APNs to "default".
All is well.

Related

Images are not loading properly over 3g - help!

Nexus One, Froyo (FRF85B), 3G on AT&T in NYC
Same thing happened on FRF50 and 2.1
Here's a screenshot:
https://dl.dropbox.com/u/7648594/snap20100629_103346.png
EDIT: Heres the same thing over wifi:
https://dl.dropbox.com/u/7648594/snap20100629_103813.png
Image in question.
Any ideas?
EDIT: I found a bugreport that appears to be related. So this isn't new. Has anyone found a solution?
I don't seem to have gotten this problem on AT&T in SFO, going directly from EPE54B to FRF85B. However, I recall seeing some posts about this when FRF50 came out. If I'm not mistaken, they may have solved it by clearing the Proxy setting in Mobile network settings -> Access Point Names.
Access point names contains only Cingular 410, wap.cingular
I don't have a proxy setting there, btw.
catzilla said:
Access point names contains only Cingular 410, wap.cingular
I don't have a proxy setting there, btw.
Click to expand...
Click to collapse
So you're saying the Proxy setting inside Cingular 410 is already blank? Or there is no Proxy setting present at all?
Ah, I see what you mean. If I click on the APN, there are more settings inside, with the proxy wireless.cingular.com. Should I remove that?
Yes, removing the Proxy value should do it. I'm not sure if you need to reboot or anything. Good luck.
You, sir, are a life saver!
It works!
Why did I get a proxy value in the first place?
It probably comes from the settings AT&T sends your phone when it auto-configures itself for the network. My last AT&T smartphone (Tilt 2) came pre-configured with the Proxy setting as well. AT&T is trying to lower the strain on their network by re-compressing images for as many people as it can.
To the point of making them totally illegible.
Thanks for all your help!
what happened is it seems google tried to play nice with ATT, so google must have started adding the proxy setting for att in the access point list. this saves ATT some bandwidth by reducing the quality of images and going thru ATT's proxy. every unlocked phone i've owned i've made sure to delete the proxy info as it always messed up my images like that.
wonder why google tried to play nice with ATT? to get on their good graces maybe?
T-Mobile do the same thing in the UK. Didn't know it's possible to fix it though.

[A] AT&T Monthly Data Only APN Broadband Setttings

Since I've replied to about 4 threads already with the same answer, I figured I would post this here and maybe have it made a sticky.
If you have recently flashed a new non AT&T Rom (Euro,Gingerbread, Overcome, CM7, etc..) you Galaxy Tab will not have the correct APN setting for your monthly data sim from AT&T.
The fix:
Go to Settings
Wireless & Network
Mobile Networks
Access Point names and make sure you have one called Broadband (assuming you are on the ATT monthly data only plan)
If you dont, create a new APN:
Name: Broadband
APN: Broadband
Just leave the other options as is, save it & select it.
I think by default it comes up with the ATT wap.cingular APN which doesnt work with the Tab Data plan.
OMG You're a lifesaver!
I just flashed my respiffied $200 AT&T Galaxy Tab with Overcome 2.0, and have been beating my head into the wall trying to flash modems and do all kinds of resets.
Thank you so much!
Weird part is, I had this exact problem when I activated a data plan for the first time on my AT&T tab a few days ago. Checked, and I had I already had an APN called "APN Broadband" so I thought it was a different problem. After fighting it for a while, I decided to create the new one with the name "Broadband" with the exact same settings as the "APN Broadband" one, and it worked perfectly! Apparently, the name is critical!
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
fasterbug said:
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
Click to expand...
Click to collapse
BTW, my Galaxy Tab is rooted using SuperOneClick.
OK, now I'm confused. As previously stated, I changed the APN name to APN Broadband and APN to Broadband and the wireless data started working. I turned on wifi, opened some random web pages, then shut off wifi. Now I'm not connecting to AT&T wireless data. I check the APN's again and the tab reverted back to the factory ATT Broadband. I swapped it back to the new APN I created (APN Broadband) and still could not get data. Now I changed back to the factory ATT Broadband, still no data. I began searching for more input. After 5+ minutes, I saw the 3G icon and I can reach the internet and market. I am new to Android devices, so I may be wrong, but I am not convinced I am done working this issue. If anyone else is has encountered this issue and have permanently fixed it, please add some food for thought.
fasterbug said:
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
Click to expand...
Click to collapse
Very interesting, as the one I had named "APN Broadband" is the one that would drop service whenever I opened Market, and I had to do exactly what the OP stated in his post to get it to work.
On a side note, I have noticed that it switches back to the default "APN Broadband" everytime I cycle airplane mode. I have to go back into the settings and choose "Broadband" again. Maybe I should just delete the old "APN Broadband" APN and hope it doesn't screw anything up.
Delete it. It will only make things easier for you.
Thanks!
RichAP, thank you very much for the APN info!
I spent the morning trying various combinations of uppercase, lowercase, password, no password entries with the wap.cingular.com APN. I did a bunch of searches and finally found this post. Didn't believe it could be as easy as just entering "broadband" into the APN settings, lol.
My AT&T 7" Galaxy Tab is now up and running with Overcome 7 v4.1 and using 3G. Yay!
(edit: yes I posted this as my first post just so I could hit the thanks button.)
I know this is an old thread but it helped me out recently, however, I found I had to use a regular phone SIM in my Note 4 Edge to add the Broadband APN and then switch back to the broadband SIM. If anyone is searching this issue and having a similar problem I hope this info might be helpful.

[Q] Droid 3 xt862 mms/wap settings on Alltel

I've got an xt862 activated on Alltel but am unable to get mms/web configured and working. It does work on web when connected to Wifi but of course if I'm going to use this device I need mobile web. It works for talk and text but no mms and no web.
I had to manually put in the MDN/MIN in order to get my number programmed. I am in one of the few areas where Verizon and Alltel are supposedly separate. After manually programming MDN then *228 would dial to Alltel prompt as opposed to VZW's prompt before I programmed manually. The phone seems to have the vzw stock rom.
I am switching from a Motorola a854 (defective screen). I copied any programming settings from the a854 to xt862 that I could, even if they weren't necessary(IMSI, country code, etc). I did an APN Backup and Restore from my old device to the new one, and also tried an APN Backup found online supposedly for Alltel devices.
Sorry for the noob post but I've searched multiple forums in an attempt to get any resolution to this issue and wanted to avoid creating my own thread.
Any assistance would be appreciated, I do not foresee any world traveling in my future so standard CDMA connectivity is all I'm looking for.
Thanks in advance and sorry for long post, tried to be brief while remaining thorough.
huhu, if the apn restore worked u maybe just need to tick the checkbox
to activate the apn
settings->wireless & networks->mobile networks->access point names
if there is no entry u have to add the APN manually
http://www.pccard.co.uk/support/ufaq/connectionparameters.php
huhu1312 said:
huhu, if the apn restore worked u maybe just need to tick the checkbox
to activate the apn
settings->wireless & networks->mobile networks->access point names
if there is no entry u have to add the APN manually
Click to expand...
Click to collapse
Thanks for assistance, but I'm with Alltel (CDMA) and this device only allows selecting APNs in GSM Settings. When I Change Network Mode from CDMA to GSM or Global it will then show no service alltogether. I'm still trying, I feel if I could get the proper APN then I would be ok but I'm not sure. Thanks

Question WiFi Hotspot Doesn't Work on Zenfone 8??

Hi folks...
I set up my new Zenfone 8 to use as a WiFi hotspot. It doesn't work at all (I tried connecting with my computer, and with another phone, and I get no internet connectivity).
However, if I use my work's Samsung S20 or my old Sony XPeria XZ2 Compact, it works fine.
My work's on Verizon, my personal devices on AT&T.
The only things I can think are either:
1. There's a problem with the Zenfone 8 for use as a hotspot
2. AT&T is blocking that phone for use as a hotspot (tho' I don't know why they'd allow it on my XZ2 Compact - both are unlocked phones I didn't buy from AT&T)
Any ideas what might be going on here?
- Tim
I dont know if this is what happened to you, but I have to changed my hotspot password to WPA2 instead of using WPA3
RedThePokemonMister said:
I dont know if this is what happened to you, but I have to changed my hotspot password to WPA2 instead of using WPA3
Click to expand...
Click to collapse
Yeah, I have it set up for WPA3 - I'll try WPA2 and see if it works!
- Tim
RedThePokemonMister said:
I dont know if this is what happened to you, but I have to changed my hotspot password to WPA2 instead of using WPA3
Click to expand...
Click to collapse
Ok, just tried it. Also tried various other changes to WiFi Tethering settings.
Unfortunately, nothing ended up working.
I'll do my experiment using my old phone, and then, at worst, pay AT&T extra for the priviledge. :-(
- Tim
Turn "Allowed devices only" off, if it's on - I needed net on my other phone because of a LAN network outage, and I just couldn't properly connect when this option was on.
5tormChild said:
Turn "Allowed devices only" off, if it's on - I needed net on my other phone because of a LAN network outage, and I just couldn't properly connect when this option was on.
Click to expand...
Click to collapse
Definite is turned off. :-(
- Tim
Hi, Try following actions:
1. On all of your devices forget your hotspot network first
2. Setup hotspot without password first
3. Try to connect and test the connection
4. Once connection success, disconnect then change the security to WPA 2
5. Forget hotspot network again
6. Reconnect with WPA2 password
On my case somehow all of my devices need to forgot hotspot and re-setup hotspot. I don't know why but before forget and re-setup all my devices could connect but unable to browse internet
I use hotspot two days ago , i don't have time when i use it to find how connect with security so i disable security and it work fine
@hadi_rena @mick711 Unfortunately, none of these worked; I tried connecting to the Zenfone 8 from multiple devices, and though they connected to the hotspot, there was no internet connectivity. I'm presuming AT&T is blocking it and want me to give them more money to allow it.
Hey, Tim and perhaps others having this issue. I wanted to share my experience with being able to connect to the wifi hotspot on my Zenfone 8 but not having internet connectivity. In my case, my carrier is Consumer Cellular on the AT&T network.
Upon receiving my new Zenfone, I lost the wifi hotspot capability. I have heard that Consumer Cellular, and other carriers, require you to request that the wifi hotspot feature be enabled. For me, this wasn't the issue, as the feature worked fine when I switched my sim card back to my prior phone, a Sony Xperia XZ1. With the sim card in the Sony, I dug into the APN settings and discovered a few differences when compared to the default Consumer Cellular APN settings on the Zenfone. I first attempted to add a new APN to try out different settings on the Zenfone, but was puzzled why after creating a new APN, editing its settings, and tapping save, the APN was not saved to the APN list. I'm guessing that this is a Consumer Cellular block. Then, I decided to edit an existing APN, I believe it was called Tracfone. The settings which seem to enable the wifi hotspot function are the MVNO type and MVNO values. Another strange quirk is that when you edit these values and save the APN, all the other saved APNs disappear from the list. If you then change the MVNO values back and save the custom APN, the other APNs reappear, perhaps another Consumer Cellular effect? At first, I was concerned that changing these settings might interfere with or disable some network-related functionality, requiring a quick APN edit every time I wanted to use the wifi hotspot option, but I have not noticed any issues. I realize that these MVNO settings are related to carriers like Consumer Cellular that utilize the networks of other major carriers: AT&T, T-Mobile, Verizon, etc., so this fix might not work for everyone. I thought I would share it anyway. I have attached screenshots of my APN settings for reference.
b.a.w said:
Hey, Tim and perhaps others having this issue. I wanted to share my experience with being able to connect to the wifi hotspot on my Zenfone 8 but not having internet connectivity. In my case, my carrier is Consumer Cellular on the AT&T network.
Upon receiving my new Zenfone, I lost the wifi hotspot capability. I have heard that Consumer Cellular, and other carriers, require you to request that the wifi hotspot feature be enabled. For me, this wasn't the issue, as the feature worked fine when I switched my sim card back to my prior phone, a Sony Xperia XZ1. With the sim card in the Sony, I dug into the APN settings and discovered a few differences when compared to the default Consumer Cellular APN settings on the Zenfone. I first attempted to add a new APN to try out different settings on the Zenfone, but was puzzled why after creating a new APN, editing its settings, and tapping save, the APN was not saved to the APN list. I'm guessing that this is a Consumer Cellular block. Then, I decided to edit an existing APN, I believe it was called Tracfone. The settings which seem to enable the wifi hotspot function are the MVNO type and MVNO values. Another strange quirk is that when you edit these values and save the APN, all the other saved APNs disappear from the list. If you then change the MVNO values back and save the custom APN, the other APNs reappear, perhaps another Consumer Cellular effect? At first, I was concerned that changing these settings might interfere with or disable some network-related functionality, requiring a quick APN edit every time I wanted to use the wifi hotspot option, but I have not noticed any issues. I realize that these MVNO settings are related to carriers like Consumer Cellular that utilize the networks of other major carriers: AT&T, T-Mobile, Verizon, etc., so this fix might not work for everyone. I thought I would share it anyway. I have attached screenshots of my APN settings for reference.
Click to expand...
Click to collapse
So
b.a.w said:
Hey, Tim and perhaps others having this issue. I wanted to share my experience with being able to connect to the wifi hotspot on my Zenfone 8 but not having internet connectivity. In my case, my carrier is Consumer Cellular on the AT&T network.
Upon receiving my new Zenfone, I lost the wifi hotspot capability. I have heard that Consumer Cellular, and other carriers, require you to request that the wifi hotspot feature be enabled. For me, this wasn't the issue, as the feature worked fine when I switched my sim card back to my prior phone, a Sony Xperia XZ1. With the sim card in the Sony, I dug into the APN settings and discovered a few differences when compared to the default Consumer Cellular APN settings on the Zenfone. I first attempted to add a new APN to try out different settings on the Zenfone, but was puzzled why after creating a new APN, editing its settings, and tapping save, the APN was not saved to the APN list. I'm guessing that this is a Consumer Cellular block. Then, I decided to edit an existing APN, I believe it was called Tracfone. The settings which seem to enable the wifi hotspot function are the MVNO type and MVNO values. Another strange quirk is that when you edit these values and save the APN, all the other saved APNs disappear from the list. If you then change the MVNO values back and save the custom APN, the other APNs reappear, perhaps another Consumer Cellular effect? At first, I was concerned that changing these settings might interfere with or disable some network-related functionality, requiring a quick APN edit every time I wanted to use the wifi hotspot option, but I have not noticed any issues. I realize that these MVNO settings are related to carriers like Consumer Cellular that utilize the networks of other major carriers: AT&T, T-Mobile, Verizon, etc., so this fix might not work for everyone. I thought I would share it anyway. I have attached screenshots of my APN settings for reference.
Click to expand...
Click to collapse
Thanks for this! How did you know which values to use for MVNO Type and MVNO Value? I have AT&T, and those values are both unset for the AT&T access point.
- Tim
tbessie said:
So
Thanks for this! How did you know which values to use for MVNO Type and MVNO Value? I have AT&T, and those values are both unset for the AT&T access point.
- Tim
Click to expand...
Click to collapse
I just tried the two settings that worked in my older Xperia XZ1. I've attached photos of the settings from that phone. Both configurations allow for wifi hotspot on my Zenfone 8, but I have only used the GID for any length of time. It seems that when you choose the MVNO type, it autofills the MVNO value, at least it does for me. I don't fully understand what these settings mean other than that they relate somehow to resellers. I just know that changing them allowed the wifi hotspot to work again for me. Someone else here would probably have a better explanation for it.
Edit: I found the following link that explains some of the MVNO settings.
https://tamingthedroid.com/mobile-virtual-network-operator-type
b.a.w said:
I just tried the two settings that worked in my older Xperia XZ1. I've attached photos of the settings from that phone. Both configurations allow for wifi hotspot on my Zenfone 8, but I have only used the GID for any length of time. It seems that when you choose the MVNO type, it autofills the MVNO value, at least it does for me. I don't fully understand what these settings mean other than that they relate somehow to resellers. I just know that changing them allowed the wifi hotspot to work again for me. Someone else here would probably have a better explanation for it.
Edit: I found the following link that explains some of the MVNO settings.
https://tamingthedroid.com/mobile-virtual-network-operator-type
Click to expand...
Click to collapse
Thanks again! I'll give this a try and see how it works!
- Tim

Is There Any Way to Enable VoLTE on SM-N960U?

So I have an AT&T branded, carrier unlocked, Samsung Galaxy Note 9 model number SM-N960U and I'm currently using Straight Talk as my carrier with a SIM card that uses AT&T towers. Voice Over LTE is disabled on it for AT&T towers and I've been trying off and on every time I get frustrated with my backup phone's cracked screen to find some way to make it function again but to no avail.
Anyone know of any magical fixes for this? I've done quite a bit of searching for answers and I've tried a bunch of things but not come up with any real fix for the problem...
Things I've tried include multiple different APN settings, turning on VoLTE Provisioning manually by dialing ##4636## (VoLTE Provisioned is grayed out with AT&T sim card but not other carriers cause of course it is), I've called Straight Talk and had them do whatever it is they do on their end multiple times with no success and unfortunately the only carrier we get signal with in my area is AT&T or I would be happy to just switch to a Verizon SIM. I also tried looking for a way to root the darn thing (and tried using the rom I found in another thread here to change it from N960U to N960U1 but mine must be on a different update than that rom) cause I'm sure with access I could bypass all AT&T's crap but my security update is too recent to allow for root access so I'm worried it may just be stuck...
Any ideas would be GREATLY appreciated! I'm so frustrated with this phone I'm half tempted to chuck it out my window lol.
Hi, @cloudyrei
I am currently on Old Folks Cellular/Consumer Cellular with an AT&T sim.
Had to change sim cards after the recent 3G shutdown because IMS no longer registered.
Are you using a launcher that can access activities on your N9?
If not, please download Activity Launcher from the F-droid store. I use it on N9 and N20U.
In the Activities menu, please search for: "Call Settings" - this will be found under Call Settings (com.samsung.android.app.telephonyui.hiddennetworksetting.MainActivity) and create a shortcut
"Mobile Network" - this will be found under "Settings" in Activities (com.android.settings.network.telephony.MobileNetworkActivity) and create a shortcut
"Phone info" is also listed under "Settings" in Activities (com.android.settings.RadioInfo) and create a shortcut
Please open "Phone info" and select "LTE only" at the "Set preferred Network Type."
This menu also shows Data network type and Voice network type, which should display "LTE."
On my N9, the "Call Settings" will not have anything selected underneath "Network" or "Band Selection."
Hopefully, you can access your mobile network settings for Straight Talk via "Mobile Network."
Then check settings for your SIM card status in "About phone."
Oh! Thank you for that app! That helps a lot so I don't have to type that string into the dialer every time!
Unfortunately this is what I'm looking at with LTE only selected and I also went through the whole list and tried every one of them just in case and they all look the same only with some variation in signal strength but that's about it...
You are welcome, @cloudyrei, and so sorry that I couldn't help you.
Please set your phone back to its original mobile network settings.
Please remove your screenshot because it has your phone number and other info on it.
Is your phone on Android 10, One UI 2.5?
I looked around for Straight Talk's (AT&T) APN settings, and found this:
Straight Talk APN Settings for Android 2023 - 5G 4G LTE APN USA
Straight Talk Verizon AT&T T-Mobile US 5G 4G LTE 3G Internet and MMS Settings for Android Galaxy S9 S8 S5 S6 S7 M21 M31 F41 S20+ S21 S21+ 5G Tab Note On HTC One Desire Wildfire LG Optimum Xperia LG APN Settings by SMS Text APN to 611611 Straight Talk APN for Android On the
www.apnsettings.org
Before tinkering with your apn settings, you may want to contact Straight Talk to confirm you have 4G LTE.
I had to contact the service provider for a new sim card because it would not register the IMS.
Here's the settings on my N9:
Oh heck you're right! I thought about that maybe having my info on it awhile after I put it up but forgot to go back and check! I haven't gotten any weird calls yet at least so woo!
Yes my phone is on Android 10, One UI 2.5
I reverted the mobile network settings and tried the other APN and it does make it so the mobile data works, however, I still can't make phone calls or text.
I'm sure I have LTE as all of the things function normally with the sim in the backup phone with the cracked screen I have, It's a Galaxy S10.
Here's my settings in the Note 9 as of now. I cropped out the part with my number and such this time lol.
Are you turning off the power in your N9 when you place the SIM card in it, @cloudyrei?
Thank goodness you did not receive any strange phone calls. lol
Does Straight Talk send you a "configuration message" via text for your APN, SMS, and browser settings when you place your SIM in your N9?
I do not download the configuration message for APN, SMS or browser settings.
I noticed that downloading each one changes the default SIM.
If you downloaded the configuration message settings, you could try setting it back to the default settings for your SIM by going into "Settings," "Connections," "Mobile Networks," then "Access Point Names."
Then reset to default by clicking on the 3-button menu.
Please power off your N9 if you reset the SIM.
Remove SIM, wait a few, Insert SIM, then power on.
My sim settings for AT&T:
MVNO reseller
Name: MVNO Reseller
APN: reseller
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mmsc.mobile.att.net
Multimedia message proxy:
proxy.mobile.att.net
Multimedia message port: 80
MCC: 310
MNC: 410
Authentication type: None
APN type: default,supl,mms
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
Turn APN on/of: APN turned on
Bearer: Unspecified
Mobile virtual network operator type: GID
Mobile virtual network operator value: 2AC9
I don't think there should be any spaces between the items listed for APN type.
If this doesn't work, I hope someone can help you.
I had to request a new SIM from CC after the 3G shutdown.
The IMS would not register on the N9 or N20U.
The SIM card I had to replace was originally used in an unlocked Galaxy Note8, which was on Consumer Cellular network with a T-mobile SIM.
The new SIM is an AT&T SIM.
I remember reading that some N9 owners had problems after the 3G shutdown and had to get a new SIM.
Then, I tinkered around with the "Phone settings," (from Activity Manager's shortcut) and set it to LTE only.
jsusang said:
Please open "Phone info" and select "LTE only" at the "Set preferred Network Type."
This menu also shows Data network type and Voice network type, which should display "LTE."
Click to expand...
Click to collapse
Sorry to bring this back from the dead, but I bought my sister a Note 9 specifically for the deprecation of 3/2G.
Verizon finished sunsetting their towers recently and now my sister's N960U cannot even connect to the towers that would send config messages. And "VoLTE provisioned" is not enabled.
This sim works in other VoLTE phones and gets provisioned. Its only the N9 that won't provision.
One thing I noticed was the IMEI number under Phone Info is one number off from the IMEI that shows under "About Phone" is this normal?
I would figure that the IMEI should be complete in "Phone info" and maybe thus us the reason why Straight Talk can't provision VoLTE?
@rjones97
My apologies for replying so late to your questions about your sister's Note9.
Were you able to receive service with Straight Talk for her phone?
Unfortunately, we haven't. Straight Talk support is assuring me that everything is configured correctly on their side. The last thing they did was submit a report to Verizon about the account. They said to expect a reply the next day, but nothing came through.
Hi, @rjones97
Is your sister's N9 unlocked?
If your sister had service w/ Verizon/Straight Talk before Verizon ended service for 2/3G, you may want to ask if they will send you another SIM card for her Note9.
I had to get another SIM (AT&T) from Consumer Cellular because the IMS service would not register.
Or you could try these settings on this webpage to see if her phone will work.
Straight Talk - Verizon APN settings:
(Please read through the "comments" if you run into any problems to see if they may help)
straight talk Verizon apn settings – easy setup guide
Correct Straight Talk verizon Apn Settings - fastest and most updated LTE APN Settings. Name: straight talk, APN: ACCT.TF.GW6.VZWENTP, username: blank, pass
apn-settings.com
Straight Talk - Verizon APN settings for troubleshooting MMS not working:
https://apn-settings.com/straight-talk-mms-not-working/https://apn-settings.com/straight-talk-mms-not-working/
I hope this helps you set up her phone so she will have service.

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