I sent in my old S7 for a trade in for a note 8 with up to $400 off via Samsung USA website.
They ( Ingram Micros) received my S7 on the 4th of December , but I have not yet received an email of whether it has been accepted or not. I'm not sure if it's my imagination or not but when I use the shop Samsung app it shows in red that I have saved $400, or was this there already before ?
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Limeybastard said:
I sent in my old S7 for a trade in for a note 8 with up to $400 off via Samsung USA website.
They ( Ingram Micros) received my S7 on the 4th of December , but I have not yet received an email of whether it has been accepted or not. I'm not sure if it's my imagination or not but when I use the shop Samsung app it shows in red that I have saved $400, or was this there already before ?
View attachment 4356521
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Did mine right at a Verizon store for the $400 discount.
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA
KruseLudsMobile said:
Did mine right at a Verizon store for the $400 discount.
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA
Click to expand...
Click to collapse
Yeah. , I'm referring to the Samsung USA trade in program, cheers.
Sent from my SM-N950U using Tapatalk
I recently bought with the trade in and I paid the phone in full which already deducted the trade In phone price. They are still awaiting for me to send phone back to them, I've already received new note
Shuthefrontdoor said:
I recently bought with the trade in and I paid the phone in full which already deducted the trade In phone price. They are still awaiting for me to send phone back to them, I've already received new note
Click to expand...
Click to collapse
Agreed - even at the Verizon store, you don't have to turn in your old phone until later when you are sure you are happy with the purchase. Allows you too also use the Samsung software to transfer EVERYTHING from the old phone to the new one. Worked almost flawlessly (only had to uninstall and then reinstall a couple of apps). I use Nova launcher - and the desktop and widgets and their placement worked perfectly.
I guess what concerns me with the Samsung trade in program for those inc myself that purchased directly from Samsung USA website, is that there was alot of rejections when this type of trade in was offered back in summer with the S8 trade in promo.
Many folks claimed that their devices were in mint condition received just $25 off after their device in and were billed the discount amount on their card or finance. All this occuring after their new device return window was closed.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
I guess what concerns me with the Samsung trade in program for those inc myself that purchased directly from Samsung USA website, is that there was alot of rejections when this type of trade in was offered back in summer with the S8 trade in promo.
Many folks claimed that their devices were in mint condition received just $25 off after their device in and were billed the discount amount on their card or finance. All this occuring after their new device return window was closed.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Don't give them your old phone until after you get the new one!
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA
KruseLudsMobile said:
Don't give them your old phone until after you get the new one!
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA
Click to expand...
Click to collapse
That's what I did. They send you a new Note 8 with a discount of your trade in already applied. You have 15 days to return trade in to them. They then evaluate it and say if you get the 400 or 25$ off , then they charge your card if customers phone doesn't meet their trade in requirements.
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Limeybastard said:
That's what I did. They send you a new Note 8 with a discount of your trade in already applied. You have 15 days to return trade in to them. They then evaluate it and say if you get the 400 or 25$ off , then they charge your card if customers phone doesn't meet their trade in requirements.
Click to expand...
Click to collapse
As I did it at a Verizon store, and they said I could return the older one later anywhere, when ready I went back to a different store and they said they couldn't accept it as the store was a franchise with a different owner. Went back to the store where I made the original purchase and they took care of it. Demanded a physical receipt in case the return/$400 discount doesn't show on the bill. And, there's another positive to doing it in person - don't give up the phone and "hope" for maximum value - stand there in person and only let them have it when they tell you the $ discount you will get!
KruseLudsMobile said:
As I did it at a Verizon store, and they said I could return the older one later anywhere, when ready I went back to a different store and they said they couldn't accept it as the store was a franchise with a different owner. Went back to the store where I made the original purchase and they took care of it. Demanded a physical receipt in case the return/$400 discount doesn't show on the bill. And, there's another positive to doing it in person - don't give up the phone and "hope" for maximum value - stand there in person and only let them have it when they tell you the $ discount you will get!
Click to expand...
Click to collapse
Difference being you didn't wait and sweat it out to see if they give you the trade in allowance or not. Different situation altogether.
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I just did this with a LG V20. Ordered the Unlocked Blue
You choose which model you are trading in, in this case I'll be choosing the V20.
Samsung deducts the $400 right away from your total price.
So I paid $550+ tax.
However, once you receive the device, you must send the trade in device via the provided shipping label, which you should be able to track .
For whatever reason that you do not or they don't get it, they will charge you the rest of the amount of the Note 8.
Limeybastard said:
Difference being you didn't wait and sweat it out to see if they give you the trade in allowance or not. Different situation altogether.
Click to expand...
Click to collapse
Yes - why do it that way?
KruseLudsMobile said:
Yes - why do it that way?
Click to expand...
Click to collapse
I'm not on Verizon.
Sent from my SM-N950U using Tapatalk
Has anyone that did the Note 8 trade in back December via Samsung direct heard anything yet?
They received my S7 11th December, but as of yet I've not received a denial or confirmation of my $400 trade in credit.
Cheers
Sent from my SM-N950U using Tapatalk
I did mine at AT&T and I traded in an old LG G3. They gave me 400$ to spend however I want. I got a screen protector, 128gb SD card, case, wireless charger, and the rest went to paying off part of the phone. But I could have spent it all on the phone. But I didn't need to use an S7 or even a Samsung at all.
ZerosMadness said:
I did mine at AT&T and I traded in an old LG G3. They gave me 400$ to spend however I want. I got a screen protector, 128gb SD card, case, wireless charger, and the rest went to paying off part of the phone. But I could have spent it all on the phone. But I didn't need to use an S7 or even a Samsung at all.
Click to expand...
Click to collapse
Glad it worked out. My concern is Samsung and their trade in shenanigans more so after Googling it.
Apparently they use a third party called Ingram Micros and they appear to just reject most good trade ins from what I've heard.
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Limeybastard said:
Glad it worked out. My concern is Samsung and their trade in shenanigans more so after Googling it.
Apparently they use a third party called Ingram Micros and they appear to just reject most good trade ins from what I've heard.
Click to expand...
Click to collapse
That sounds really bad. Have you tried to talk to them? Actually that may be a stupid idea. I called them about an issue that's clearly their fault but they refuse to believe it's their issue so I was left in the dust. But the Samsung app should tell you about the transition. Like I had to give them my receipt to get my extra stuff and that app gave me a time line.
ZerosMadness said:
That sounds really bad. Have you tried to talk to them? Actually that may be a stupid idea. I called them about an issue that's clearly their fault but they refuse to believe it's their issue so I was left in the dust. But the Samsung app should tell you about the transition. Like I had to give them my receipt to get my extra stuff and that app gave me a time line.
Click to expand...
Click to collapse
I actually did call them - old skool via phone a month ago just within my return period for the Note 8.
The lady on the other end couldn't tell me if my S7 was accepted or rejected. So I asked for a return label to send the N8 back, which I obviously didn't.
When I read about Samsung's S8 trade in program from last summer, many were irate that it took Samsung over 2 months to reject their "mint" devices and offer a base $25 credit and then charge the remainder to the customers account.
Of course, by this time the client can't ask for their old phone back ( part of the agreement ) and lost their trade in value bar a measly $25 LOL. The kicker being , that they also can't return their new Samsung phone as it's now way past the return window.
Here's a screenshot of my order, it simply says I've saved $400. But it was my understanding that one needs to get a confirmation via email . In all honestly I don't remember of that red saved $400 was like that from the get go or not.
My return window closed on 12/24 . Still shows print label.
Sent from my SM-N950U using Tapatalk
Wouldn't let me attach image
Second attempted
Limeybastard said:
Wouldn't let me attach image
Second attempted
Click to expand...
Click to collapse
I've seen people get screwed like this before on: LG, Samsung, Etc. Honestly your better off selling phone on: FB, Ebay, Offerup, etc. Way to many headaches with trade in.
Related
New Nexus 5 owner here. I was a Nexus 4 owner until yesterday. I sold the N4 (8GB) to my co-worker for $200.
Well... I went yesterday to my local Best Buy (Laredo, TX) and went to the Mobile section and this (pretty) lady was at the desk. I told her that I wanted to get a Nexus 5 without a contract, cash. She took the keys and opened a drawer behind her and took the N5. I asked her for the price and she told me it was $450. So, I opened the browser on my phone and searched the N5 on the Google Play Store and told her that Google was selling the phone for $350 and if it would be possible for them to price match the phone. She told me that it was possible. She took my N4 and verified the information. She called the manager (a rocker-tattooed kinda guy) and he authorized the price match. They have to put the store to be matched as Other.
Success!
My recommendations. Be polite. Just act casual and don't be nervous.
Share your stories!
best buy is the only retailer i know that matches the online price of any product. i didnt know the nexus 5 was sold in stores.
svengalis said:
best buy is the only retailer i know that matches the online price of any product. i didnt know the nexus 5 was sold in stores.
Click to expand...
Click to collapse
Yes, they do match prices of other online stores, but the list of the stores they match is limited. The Google Play Store is not included, so, this is why the price match of the Nexus 5 is YMMV.
From Best Buy:
"Amazon.com, Apple.com, Bhphotovideo.com, Crutchfield.com, Dell.com, Frys.com, hhgregg.com, HP.com, HomeDepot.com, Lowes.com, Newegg.com, OfficeDepot.com, OfficeMax.com, Rakuten.com Shopping, Sears.com, Staples.com, Target.com, TigerDirect.com and Walmart.com. We will match prices between our stores and BestBuy.com®. We will also match prices post purchase if we lower our price within 15 days of your purchase."
http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Tried this at 3 different stores in the Vegas area. No success
Sent from my Nexus 5 using xda app-developers app
cas8180 said:
Tried this at 3 different stores in the Vegas area. No success
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
D:
Try to flirt or something with the BB employee. I think I did that inadvertently.
Worked for me in Madison Heights, MI Best Buy. Picked up a 16GB Black and sold my 32GB black I had purchased from the PlayStore. I did not need the extra space as I still have 10gb free on my 16gb.
Comes with a Sprint SIM in the phone but no SIM tool, so just used a pin, popped it open and put my AT&T SIM in and have been using it since.
$370.99 out the door after MI 6% tax.
radeon962 said:
Worked for me in Madison Heights, MI Best Buy. Picked up a 16GB Black and sold my 32GB black I had purchased from the PlayStore. I did not need the extra space as I still have 10gb free on my 16gb.
Comes with a Sprint SIM in the phone but no SIM tool, so just used a pin, popped it open and put my AT&T SIM in and have been using it since.
$370.99 out the door after MI 6% tax.
Click to expand...
Click to collapse
Nice.
When did you get it? I got it yesterday at 7:00 p.m. approximately.
If you can price match the phone at Best Buy, it is a way better deal than getting it from the Play Store. You don't have to pay shipping and you don't have to wait!
Back on November 20th, I believe (receipt is at home) . I had to stay late for an evening meeting and stopped by BB after reading some posts about people PM to BB on another forum. Took all of 3 minutes or so. Manager came over to authorize the $100 price match to online price with no questions.
cas8180 said:
Tried this at 3 different stores in the Vegas area. No success
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Its always a gamble......HaHa, see what I did there?
I got Best Buy to price match the day it came out. They didn't really give me any issues. Yes, there is a list of sites they price match, but if it is a reputable site, they don't really care. I also had a $100 BB gift card for switching my electric company, and I sold my N4 for $200. My out of pocket cost was like $70 after taxes..
lowandbehold said:
I got Best Buy to price match the day it came out. They didn't really give me any issues. Yes, there is a list of sites they price match, but if it is a reputable site, they don't really care. I also had a $100 BB gift card for switching my electric company, and I sold my N4 for $200. My out of pocket cost was like $70 after taxes..
Click to expand...
Click to collapse
Now that's a good deal. Hopefully N5 retains a good resale value in a year or 2 as well.
lowandbehold said:
I got Best Buy to price match the day it came out. They didn't really give me any issues. Yes, there is a list of sites they price match, but if it is a reputable site, they don't really care. I also had a $100 BB gift card for switching my electric company, and I sold my N4 for $200. My out of pocket cost was like $70 after taxes..
Click to expand...
Click to collapse
Great deal
Sent from my Nexus 5
Success.
Got a second one for my girlfriend (secret Christmas present) today, price matched at the same store.
Not nexus 5 related, but last year I was able to buy to S3s for 2¢ using price match off an Amazon deal...
NAB4 said:
Not nexus 5 related, but last year I was able to buy to S3s for 2¢ using price match off an Amazon deal...
Click to expand...
Click to collapse
Wait... contract free?
Worked for me just had to talk to the Manger.
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FernandoRocker said:
Wait... contract free?
Click to expand...
Click to collapse
Not that awesome,lol. But I did go with sprint and just recently cancelled. They waived my etf by returning the phone, which was a cracked screen disaster. So it was sorta like contract free...:victory:
FernandoRocker said:
Success.
Got a second one for my girlfriend (secret Christmas present) today, price matched at the same store.
Click to expand...
Click to collapse
Guys i need help.... i just called my local best buy they told me they dont price match the phone cuz its not the unlocked one... when clearly its unlocked and its the same damn phone they say oh its the sprint one... but its the same bs..... what else can i say.
xxjrsmith3xx said:
Guys i need help.... i just called my local best buy they told me they dont price match the phone cuz its not the unlocked one... when clearly its unlocked and its the same damn phone they say oh its the sprint one... but its the same bs..... what else can i say.
Click to expand...
Click to collapse
I'd go in person and say the same thing. When the sales associate won't listen, ask to talk to the manager. Say the same thing to him. When he won't listen, bring up the Play Store, and go to technical specs. At the same time, go to Best Buy's site or Sprint's site and go to technical specs (whichever will show the ACTUAL specs; BB's site doesn't seem to go into too much detail). Then just Google "Nexus 5 versions" or "Can unlocked Nexus 5 be used on Sprint?" and show the results. Basically show them that everyone knows that the devices are identical except them.
Of course, showing them that is no guarantee that they'll honor the price match. As this whole thread states, YMMV when it comes to them price matching.
So I went into my Best Buy Store today at around 2PM PST to preorder the new S6 Edge and wanted to share with you all my experience on how everything went down and some things that might dissuade you from going to Best Buy to preorder.
So when I asked what color I could get, the rep said only Black or White, no gold or green unfortunately. I asked if it's just this Best Buy but she said that it's for every Best Buy location. I said ok and decided to get the AT&T 32GB White S6 Edge. To preorder, I needed to put down a $50 deposit that comes in the form of a $50 Best Buy gift card. You get the gift card right there and when you come in to pay for the device when it's out, you can use the gift card towards the purchase of the phone or buy a case or something if you want.
As for the free wireless charger promotion that Best Buy is holding, I could only preorder it in black, no white or any other color.
Preordering the phone itself took around an hour by the way because of all the technical difficulties in their systems. The rep told me I was the 4th person to come in today to preorder so it's not that hot in my neighborhood but seeing as how the system wouldn't work for a while, I suspect that it's a really in demand device in a lot of other locations. I also couldn't get my preorder in the for the wireless charger due to the same technical difficulties, and so instead of waiting even longer, she decided to just take my number down and keep trying on her own time and call me back when it goes through.
I ordered online at best buy and got the Edge 64gb from AT&T on the next plan and got the black charger for free. The thing I don't understand is I only got charged $38.66?! I thought I was going to have to pay tax on the full retail price?! Can anyone shed some light on this for me.. I tend to miss things like this.
That's strange, you usually pay tax on the full retail price. Would it be possible to post a screenshot of the order confirmation without your personal info on it?
aturyan said:
That's strange, you usually pay tax on the full retail price. Would it be possible to post a screenshot of the order confirmation without your personal info on it?
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Hmm, weird.
Got a text from my buddy that Best Buy was in fact taking pre orders for Verizon today and not the 1st. So, I went in after work and it took a whole 10 minutes to get the 64gb Edge in black along with the black wireless charger pre ordered. Went really smooth, and the employee explained everything to me while doing it all. No hiccups in the system or anything like that.
Iakona said:
I ordered online at best buy and got the Edge 64gb from AT&T on the next plan and got the black charger for free. The thing I don't understand is I only got charged $38.66?! I thought I was going to have to pay tax on the full retail price?! Can anyone shed some light on this for me.. I tend to miss things like this.
Click to expand...
Click to collapse
Well what state do you live in?
I'm in Cali and had to pay $70 for the 32 gb edge model.
Missouri. I paid like $70 for my wife's note 4.
I too placed my order with BestBuy. Went with the black Edge version for Verizon. Oddly enough, my store here in Miami was having some system issues as well, and the experience took long, but not bad due to having great conversations with the employees. I did get the free charging pad as well, but it had to be done as a separate transaction from the phone, and that again took some time due to system error. The employee just had me walk around the store till the transaction was complete, and he would just come find me, which he did.
All in all it was not a bad experience, just took forever to complete. If you're in a rush, then yes avoid BB till the system error is fixed. It could have just been first day hiccups, but who knows? If you do decided to go with BB for the free charging pad, make sure you have some time to stick around just in case...
Ordered mine off of BestBuy.com.. Got the Edge 64GB on AT&T on Next 20, $915 Total Price, divided into $45.75 a month. 12 Installments, then S7 lol.
I am actually a BB Employee and I chose to do it online as I know our in store systems are garbage and I didn't want to take a chance.
We also had it on display and the phones ran SMOOTH. I really hope AT&T doesn't botch it with their useless Bloat! The Camera launches in half a second like they have claimed and I really do think Samsung got the design right on both.
Iakona said:
View attachment 3232552
Click to expand...
Click to collapse
That order confirmation could not be more vague lol. The only thing to say is to contact Best Buy but you probably already thought of that. Did you check your bank account by any chance to see if a deposit of some sort went out? I had to pay a $50 deposit for mine so it could be like $50 + $38(due later).
Yeah I did go to best buy last night and I showed them but they didn't know why either. They said I have a confirmation # so I'm good. Checked the bank account and nothing. I guess I will find out for sure when it comes in..
---------- Post added at 08:42 AM ---------- Previous post was at 08:36 AM ----------
deepen915 said:
Ordered mine off of BestBuy.com.. Got the Edge 64GB on AT&T on Next 20, $915 Total Price, divided into $45.75 a month. 12 Installments, then S7 lol.
Click to expand...
Click to collapse
How much did you have to pay online?
Iakona said:
Yeah I did go to best buy last night and I showed them but they didn't know why either. They said I have a confirmation # so I'm good. Checked the bank account and nothing. I guess I will find out for sure when it comes in..
---------- Post added at 08:42 AM ---------- Previous post was at 08:36 AM ----------
How much did you have to pay online?
Click to expand...
Click to collapse
I paid $64.05
Went to best buy and got two on verizon. One edge and one regular. Only cost the 50 gift card for each and got the 2 wireless chargers pre ordered as well. Went pretty smooth for me. He said they where having issues with verizon though because they had to find a loophole since Verizon isnt officially doing it until the first. I wanted the gold but I got to play with a black and I like it so I am happy. They also said if I do edge I will only pay about 130 for the two phones when i pick them up and will get $28 off of each $40 line a month that basically covers the edge payment if I go with the 10gb shared family plan. Sounds like a good deal. Then i can edge up for the The sgs7 or the m10. Whichever is better. This will be my first sammy device since the m9 is falling short this year.
Anyone have any experience with BestBuy and ATT next program. I currently have a phone on the ATT next program, which if I pay $96.00 I can then trade in the phone on that program to get another on a next program. The question I have is am I able to keep my current phone even after preordering in store at BestBuy until the Galaxy S6 Edge is officially released and I can pickup. I don't have issue with waiting until release, but don't want to be without my current phone until release of S6. Hope someone can shed some light on it.
cowboys4life22 said:
Anyone have any experience with BestBuy and ATT next program. I currently have a phone on the ATT next program, which if I pay $96.00 I can then trade in the phone on that program to get another on a next program. The question I have is am I able to keep my current phone even after preordering in store at BestBuy until the Galaxy S6 Edge is officially released and I can pickup. I don't have issue with waiting until release, but don't want to be without my current phone until release of S6. Hope someone can shed some light on it.
Click to expand...
Click to collapse
Yes you keep your phone until you pick up your new one and sign the new next contract. After you get your S6 tho I'm not sure how you get your old phone back to AT&T.. I pre-ordered mine thru BB online so when it's shipped to me I go into the store and sign the next agreement and pay the taxes on it and get it activated.
Does the wireless charger promotion only apply to devices being purchased through an upgrade? Because I don't want to use my upgrade for this one but the wireless charger would be nice. Also I wonder if they'll price match AT&T. because AT&T is selling the edge for 815 and not 850 like best buy is claiming.
Pure+ said:
Does the wireless charger promotion only apply to devices being purchased through an upgrade? Because I don't want to use my upgrade for this one but the wireless charger would be nice. Also I wonder if they'll price match AT&T. because AT&T is selling the edge for 815 and not 850 like best buy is claiming.
Click to expand...
Click to collapse
Yes you get the charger even if you buy the phone off contract.
cowboys4life22 said:
Anyone have any experience with BestBuy and ATT next program. I currently have a phone on the ATT next program, which if I pay $96.00 I can then trade in the phone on that program to get another on a next program. The question I have is am I able to keep my current phone even after preordering in store at BestBuy until the Galaxy S6 Edge is officially released and I can pickup. I don't have issue with waiting until release, but don't want to be without my current phone until release of S6. Hope someone can shed some light on it.
Click to expand...
Click to collapse
Iakona said:
Yes you keep your phone until you pick up your new one and sign the new next contract. After you get your S6 tho I'm not sure how you get your old phone back to AT&T.. I pre-ordered mine thru BB online so when it's shipped to me I go into the store and sign the next agreement and pay the taxes on it and get it activated.
Click to expand...
Click to collapse
Once you pick up the phone, Best Buy has "return kits" they give you. Should give you a box and prepaid shipping label so that you can return your phone to AT&T. This gives you a chance to get your stuff moved over to the new device and all that jazz. Pretty straightforward process, and when my dad upgraded this way, a lot easier than I thought it would be.
Any of the Best Buy preorders shipping?
I haven't seen anyone saying they have. I'm checking my email every day and hoping.
T-Mobile is now selling the 128gb s6 for the same price as the 64gb...
http://www.t-mobile.com/cell-phones...e.html?icid=WMD_TM_GLXYS6EDGH_79SZD7DDGO42080
Samsung needs to stop doing this kind of crap, they will kill the resale value of the S6. they copy designs from the iPhone yet they can't copy the business practices of apple. geez.
Sent from my SM-G920T using XDA Free mobile app
glcK23 said:
Samsung needs to stop doing this kind of crap, they will kill the resale value of the S6. they copy designs from the iPhone yet they can't copy the business practices of apple. geez.
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
This really has nothing to do with Samsung, this is T-Mobiles business model.
Ya, this is getting ridiculous. I wouldnt have chosen the 64gb if i knew th 128gb would be the same price.
This is a recurrence of an existing promo that T-Mobile has been running since the beginning of June, though I think they killed it for a couple of days in there somewhere. I picked up my S6 128GB (non-edge, didn't see the value in paying $100 more for the bit of extra screen real estate) on this deal on 6/7.
Just be aware, they won't honor this in store (though I'm told none of the stores carry the 128GB phones, period), and if for whatever reason you can't order via the website you may have a bit of a time getting customer service to honor it over the phone. I had to go through 3 different phone reps/supervisors to get one who knew how to do it, when the website referred me to customer service.
This phone is not worth $850+ lol but yeah android phones never have and never will keep their value.
Sent from my SM-G920T
mrspock08 said:
This is a recurrence of an existing promo that T-Mobile has been running since the beginning of June, though I think they killed it for a couple of days in there somewhere. I picked up my S6 128GB (non-edge, didn't see the value in paying $100 more for the bit of extra screen real estate) on this deal on 6/7.
Just be aware, they won't honor this in store (though I'm told none of the stores carry the 128GB phones, period), and if for whatever reason you can't order via the website you may have a bit of a time getting customer service to honor it over the phone. I had to go through 3 different phone reps/supervisors to get one who knew how to do it, when the website referred me to customer service.
Click to expand...
Click to collapse
With the S6, there is no additional screen area with the edge
Stores will honor it IN STORE on wedneday.
Also , Samsung seperately is gonna give you 100$ back if you buy the 64gb full price (which is already discounted 100$ by t-mobile).
So if you go and buy the 64gb for 649$, Samsung will send you another 100$ rebate
masri1987 said:
Stores will honor it IN STORE on wedneday.
Also , Samsung seperately is gonna give you 100$ back if you buy the 64gb full price (which is already discounted 100$ by t-mobile).
So if you go and buy the 64gb for 649$, Samsung will send you another 100$ rebate
Click to expand...
Click to collapse
Which Samsung rebate is this? link please
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shook187 said:
Which Samsung rebate is this? link please
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Click to expand...
Click to collapse
https://samsungpromotions.com/ultimateupgrade/
Here you go sir!
i just got my S6 5 days ago, and they refuse to give me the 128gb as a even exchange.
masri1987 said:
i just got my S6 5 days ago, and they refuse to give me the 128gb as a even exchange.
Click to expand...
Click to collapse
Why would they take it back in return? Take back a used phone for a new one? The only thing you entitled to is some kind of reimbursement via account credit. Call customer service and explain your situation.
But I'm sure if you pay the restocking fee they'll let you swap it out.
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shook187 said:
Why would they take it back in return? Take back a used phone for a new one? The only thing you entitled to is some kind of reimbursement via account credit. Call customer service and explain your situation.
But I'm sure if you pay the restocking fee they'll let you swap it out.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
For one , buyers remorse lol
They won't let me even do a restocking fee.
I'm over it already
They gave me a 100$ credit to the account instead
Are u sure we can use the T-Mobile 100 promo and the Samsung promo at the same time? Samsung says it has to be full price which it's not the case when T-Mobile has discounted it
valestrand said:
Are u sure we can use the T-Mobile 100 promo and the Samsung promo at the same time? Samsung says it has to be full price which it's not the case when T-Mobile has discounted it
Click to expand...
Click to collapse
No harm in trying. If they accept it and you shouldn't have qualified it's on their heads not yours.
What's up with this email? Just woke up to it this morning, has anyone else received it?
Nope. But I'm considering going to the S7 edge.
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---------- Post added at 06:47 AM ---------- Previous post was at 06:47 AM ----------
keeping my note 7 no problems here
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Just received the same email. Even though I understand why they are doing it, I'm still pissed. It also said something about a $25 dollar in store credit
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JoeRag said:
What's up with this email? Just woke up to it this morning, has anyone else received it?
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Click to collapse
I received it and I believe it's a push by US Govt since Samsung initially bypassed the protocol to through their agencies regarding recalls.
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---------- Post added at 05:51 AM ---------- Previous post was at 05:50 AM ----------
raw2000j said:
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---------- Post added at 06:47 AM ---------- Previous post was at 06:47 AM ----------
keeping my note 7 no problems here
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Click to expand...
Click to collapse
So far I haven't had any problems, but I will exchange it once the new one comes out.
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I got it last night. The way it's worded certainly seems like this issue is more serious than reported. I was going to try to wait it out and exchange mine when new stock was available but I'm thinking I'll return it this weekend.
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I'm with rsacipher. Either the government or Samsung (or both) really think that this is a serious concern. I'm most likely going to return mine this weekend.
Any word on if t-mobile is also giving the Galaxy J7 as a temporary replacement until they have more Note 7s in stock?
I came from a 6P but want 100% sold on the Note 7. Having used it for a few weeks I really like it but the recall started when I was one week into owning it, so I'm wondering if t-mobile will accept returns on the replacement devices if we do it within he regular 14 day return window.
Meh. Pretty sure I can make it until my iPhone 7 Plus comes. Or the very least September 30th
I still have my Note 5 that u haven't sent back yet so I think I'll transfer my data back, return the 7 and pick it up when the new phones start shipping
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If you want another note7 the best thing to do is hold on to it sounds like current note7 owner will get all the new stock first. So if you exchange it for a different phone you have to wait longer as you then won't be a current note7 owner
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Yep and pissed.
They say to trade the phone in but all they have is a s7 or s7 edge.
I already had that phone and did the jump to get my note 7.
So that would be a total lost to me. Since i own $700 on the note 7 but own only $100 on the s7 edge.
There is no way they can make me pay full price for a phone i already had that was pretty much paid off.
They did say that they will be getting new shipment but i havent heard of anything from tmobile, besides that they havent gotten any note 7 in stock and gotta wait for that.
The $25 gift card is crap.
Tmobile said you can return acc for the phone, but what about a screen protector ?
So i gues we will just see what happens. This is really draggi g samsu gs name in the mud. And with the iphone 7 launch, samsung is hurting.
And i believe that we are able to sue if the phone caughtd fire.
From my stand point. They gotta give people a full refund for the phone.
Then your network carrier has to give you another phone for pretty much free if you did some type of jump upgrade
They want you to return it now so you don't get the iPhone. Now now now, otherwise next Friday you'll have the option to go iPhone
robrob777 said:
They want you to return it now so you don't get the iPhone. Now now now, otherwise next Friday you'll have the option to go iPhone
Click to expand...
Click to collapse
That sounds like possibility. My guess is Samsung don't want anyone jumping ship.
ivtec07 said:
I'm with rsacipher. Either the government or Samsung (or both) really think that this is a serious concern. I'm most likely going to return mine this weekend.
Any word on if t-mobile is also giving the Galaxy J7 as a temporary replacement until they have more Note 7s in stock?
I came from a 6P but want 100% sold on the Note 7. Having used it for a few weeks I really like it but the recall started when I was one week into owning it, so I'm wondering if t-mobile will accept returns on the replacement devices if we do it within he regular 14 day return window.
Click to expand...
Click to collapse
No T-Mobile is not participating in that J series loaner program or the $25 card/credit.
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Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
You would think it would be easier to get a date set up when new phones can be found.... I'm just seriously worried that the government handling is going to turn this into a S*** show.
galaxy4mylife said:
You would think it would be easier to get a date set up when new phones can be found.... I'm just seriously worried that the government handling is going to turn this into a S*** show.
Click to expand...
Click to collapse
I think that is one of the problems with an official recall as the government needs to be involved and could take up to a year.
I applaud Samsung for not trying to bury the problem but this certainly will leave a mark on them especially with the new iPhone being released.
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i've been trying to get tmobile to give me a loaner phone for the past couple days and they will not do it. if you return your note 7 and get another phone then that is the phone you are stuck with. if you used your jump to get the note 7 then you effectively will be using your jump again to get the new phone. so you wont be able to get the new revision of the note 7 when it becomes available. as a tmobile customer your best options are to hold on to your note 7 and hope nothing happens to it til the revisions are available, return your note 7 and use a temp phone you may already have til the new revisions come in, or get another phone with tmobile. you do get to keep any promotional item you got with your note 7. but it sucks tmobile wont do the loaner. sprint is participating in the samsung loaner thing. samsung must be discounting the galaxy j even more to the carriers to use it as a loaner. i've also been told that the date for the revisions have been pushed back to october now. if you look at the estimated shipping dates on tmobiles site for new note 7 owners it is in october also.
rsacipher said:
I think that is one of the problems with an official recall as the government needs to be involved and could take up to a year.
I applaud Samsung for not trying to bury the problem but this certainly will leave a mark on them especially with the new iPhone being released.
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Click to expand...
Click to collapse
I dont think it will take up to a year but it might take couple of months. I really think that if Samsung feels this will take longer than expected they might just scrap it all together. The S8 will come out in March and they will go from there.
Remember it wont be a total loss for Samsung as they will still be able to sell them in Europe because they dont have the strict laws the US has.
freebee269 said:
i've been trying to get tmobile to give me a loaner phone for the past couple days and they will not do it. if you return your note 7 and get another phone then that is the phone you are stuck with. if you used your jump to get the note 7 then you effectively will be using your jump again to get the new phone. so you wont be able to get the new revision of the note 7 when it becomes available. as a tmobile customer your best options are to hold on to your note 7 and hope nothing happens to it til the revisions are available, return your note 7 and use a temp phone you may already have til the new revisions come in, or get another phone with tmobile. you do get to keep any promotional item you got with your note 7. but it sucks tmobile wont do the loaner. sprint is participating in the samsung loaner thing. samsung must be discounting the galaxy j even more to the carriers to use it as a loaner. i've also been told that the date for the revisions have been pushed back to october now. if you look at the estimated shipping dates on tmobiles site for new note 7 owners it is in october also.
Click to expand...
Click to collapse
T-Mobile store didn't use one of my JOD for the phone I switched to today. They just did a return on the Note 7 and then did the new phone separate.
yeah i got the email. i have already gone to my local t-mobile store. they said it will be a few weeks before they have replacement note 7's. so i am just hoping the get the LG V20 in around the same time so i can just return my note for one of those. kinda lost my faith in samsung after this huge blunder. as far as you having to use the jump program again to get a new phone is bs. t-mobile has to do a return on the phone. they are deemed defective which makes your original jump invalid. so it shouldn't be a problem to get a new phone without having to use the jump program again
Did anyone else get this? I was financing my Note 7 through Tmobile and I got my phone bill with the full charge of my phone.
I understand why they are doing it. Just sucks. I can't afford to pay off all $900 at once. I guess they are finally forcing me to return it.
It's a recalled device. Tmobile still owns it until it's paid off. They can't own this anymore.
The phone is dead. No support. No insurance.
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If they do this to me I HAVE to return it asap.
mmafighter077 said:
Did anyone else get this? I was financing my Note 7 through Tmobile and I got my phone bill with the full charge of my phone.
I understand why they are doing it. Just sucks. I can't afford to pay off all $900 at once. I guess they are finally forcing me to return it.
Click to expand...
Click to collapse
No I didn't, when did you get it and how did they send it to you?
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Yeah I guess they tried that with me but I show a credit of the phone on my account page. Maybe cause I called last week to get details and they said they were going too follow up next week
shanda5303 said:
No I didn't, when did you get it and how did they send it to you?
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Click to expand...
Click to collapse
I'm under my sister's account who works for tmobile. So our regular phone bill was +$900(the cost of the phone). When she looked into to it, she was told that i need to pay off the phone.
mmafighter077 said:
I'm under my sister's account who works for tmobile. So our regular phone bill was +$900(the cost of the phone). When she looked into to it, she was told that i need to pay off the phone.
Click to expand...
Click to collapse
More than likely it is because she is an employee, as an employee she is held to a different standard when it comes to protecting the brand. Turn the device in so your sister doesn't get in trouble for not following proper procedures.
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It is likely they force people to pay off phones so ownership of phone would be transfered from Tmobile to customer and Tmobile wouldn't be responsible for any future lawsuits.
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chavist said:
More than likely it is because she is an employee, as an employee she is held to a different standard when it comes to protecting the brand. Turn the device in so your sister doesn't get in trouble for not following proper procedures.
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Click to expand...
Click to collapse
That's true... It's possible. Yes i will be doing that this week sadly.
Is it that the credit for the first N7 you turned in hasn't applied yet to your account? I had an $871 bill on tmobile till yesterday because the credit for the first N7 I turned in didn't apply. I went to the store, they made a phone call and my bill is down to $90. All I have on my account now is the EIP balance for the second N7 that I haven't surrendered yet. Try calling them and ask what is going on.
My bill somehow turned to negative $650 when I turned mine in
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darekz said:
It is likely they force people to pay off phones so ownership of phone would be transfered from Tmobile to customer and Tmobile wouldn't be responsible for any future lawsuits.
Sent from my SM-N910T using XDA-Developers mobile app
Click to expand...
Click to collapse
Actually the way I see it, if OP paid the bill in full, then T-mo would be selling at that point recalled device that shouldn't be sold at all and me think that would be illegal regardless of any possible future lawsuits, but I'm not a lawyer, also the fact it is under T-mo employee account makes it even more tricky. Either way they will probably put some deadlines in place soon, so free ride may end soon for everybody.
blackhemi4x4 said:
My bill somehow turned to negative $650 when I turned mine in
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Click to expand...
Click to collapse
My EIP for note 7 is closed. Can i keep my phone?
phenixof4 said:
My EIP for note 7 is closed. Can i keep my phone?
Click to expand...
Click to collapse
how did that happen. so your current phone N7 shows no more payments needed?
I have a similar issue. They had to escalate it to see where it went wrong. They removed the EIP, they have the phone, they credited only 425 of the eip. Waiting to hear back. The lady did state I was NOT the first to call in with issues relating to the 2nd recall.
mmafighter077 said:
Did anyone else get this? I was financing my Note 7 through Tmobile and I got my phone bill with the full charge of my phone.
I understand why they are doing it. Just sucks. I can't afford to pay off all $900 at once. I guess they are finally forcing me to return it.
Click to expand...
Click to collapse
I had similar situation as you. Yesterday I have received an SMS from T-mobile with my next bill due November 12th. Amount $519. $380 is an amount for galaxy note 4 that was waived the moment I upgraded to Note 7, plus I could keep the Note 4.
Just 2 days earlier I saw $90 as my next bill on tmo website.
So I went to T-mobile store. Explained all to the manager and he called T-mobile billing department and they rectified the my bill back to what it suppose to be. Today on T-mobile website I still see EIP outstanding balance of $780 for the note 7 as I write this.
I think that the carrier(s) are trying different tricks to let us part with our Note 7. Harassment so to speak.
The most ironic thing is that the manager in the store was on my side. Pulling out of his pocket Note 7 and saying until the recall is mandatory he will keep it too. With the smile on his face. This is no joke. I felt like I found an ally.
Also they had v20. (not on display but in the back of the store) So I could have it in my hands.
I was toying with the idea of jumping the ship before but after playing with v20 for few minutes, there is no way that I go for this device.
Has not happen to me but if it does im going to be piss and will probably leave samsung and tmobile altogether.
I try to play nice and was going to return the phone, even know i dont want to.
But every tmobile store i call tells me there out of stock of s7 edge and to just keep calling.
Went online ans there out of stock until Nov or Dev.
Not the kicker here they dont even carry the black s7 edge any more. Which i traded mines in for the note 7 at launch. And now gotta start all over with payments and now they dont even have them on in there systems any more.
And to top all that.
Samsung website is out of stock also. Without a date.
And there are reports that the s7 edge are catching fire also.
So all this is turning into crap.
But yes i can see tmobile doing this.
Getting the end user to pay it off and deal with samsung direct for the exchanges and problems with the phone.
And thats how they get you to return it. You dont wanna pay it all off so they , tell you, you can exchange it for another device and they will credit you whatever you already paid.
I guess we shall see what happens.
Samsung is releasing a UK update to kill charging to 60%.
This will got ota on the 30 or 31
I had the same thing happen see my attached upcoming bill but I'm gonna argue it because they ****ed up and are charging me for my previous Note 7 the one I returned.....idiots
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Call them. They know of the screwup and are fixing it. They fixed mine already.
playya said:
how did that happen. so your current phone N7 shows no more payments needed?
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Click to collapse
Yes lol