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I've purchased a Milestone X720 for my wife, but I found the internal WiFi to work erratically at best.
It seems like it has no problem connecting to Google.com webpage (also it can sync mails and contacts), but when trying to access any other webpages (bbc.co.uk, espn.com, etc.) using the browser, it's always timing out. I know it's not a problem with my WiFi / internal network / router /internet connection, because I can navigate just fine using my HTC Desire or home laptops.
It worked for a while yesterday afternoon, then this morning wasn't able to connect to any website.
The wifi connection is using DHCP, and it shows a correct internal IP address and an excellent signal level. I don't think there's much more things I can tweak in the phone configuration, or isn't there?
Maybe it is a defective phone? Did someone experienced something like this? Should I return it and exchange it for a new one?
I'd appreciate any help.
Alex.
Actually, I've been having problems with my wifi. My wifi will stop working on any webpage at seemingly random intervals (I used to think it was when it went into sleep, but it happens when it's not in sleep now also). Eventually after restarting wifi so many times it'll glitch up and I have to restart the phone.
Providing your phone's stock (as in you haven't rooted it or the like) I'd recommend going to your carrier about the problem.
EDIT: I just checked through the posts on this board and some guy was having another problem with his wifi (different from both of ours though), he suggested getting WifiPowerSavingOff off the market, I'll try it and tell you if it fixes my problem. The only problem is it requires root access, I don't even know if it will fix your problem so you're better off sending the phone back (especially since rooting voids your warrenty). One other thing you could try is just a factory reset, it sounds like a software problem so that might work wonders, you might have to reactivate your phone afterwards though.
Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.
lovecraft said:
Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.
Click to expand...
Click to collapse
If it's unlocked OTA updates (updating through the settings) are probably disabled, because installing OTA updates will make you lose root (I'm assuming your phone also is rooted if it was unlocked by the seller). do you know what baseband your using right now? Also, have you installed rom manager or anything that can make nandroid backups?
I might be wrong, but I don't think it's rooted, I think it's just the way it's sold, SIM free and unlocked from factory, not by the seller.
Baseband is 3GSMEPU91A_U_91.07.56I
Well if you wanna double check, just look to see if a superuser permissions app is installed (if you don't find one it's not rooted), I never knew they sold them unlocked (although I'm in the US... so I doubt they do here). All I can say is to try a factory reset then, if that doesn't work then talk to the seller. It sounds like more of a software problem since Google works.
In the end it seems there is some kind of incompatibility between the phone and my WiFi router (a Belkin G). Yesterday I managed to borrow another WiFi router (Netgear) and it works flawlessly when connected to this AP.
I will keep testing during the weekend but I'm pretty sure this was the cause.
Thanks Shiny for your help.
Hi. I picked up a milestone via Ebay two days ago and had similar wi-fi issues. After reading a number of forums I discovered that the problem lay with my router - Siemans Gigaset SE587 (Tiscali). The wireless channel or regulatory domain was set to auto channel 1. I think this confuses the phone so with the help of the router manual I disabled auto and reset it to channel 13.
Wi-fi works flawlessly now and it hasn't affected my other devices. The link below might help.
Had my phone for a few months now and recently found that it can't connect to my secure network at home.
When I turn wifi on I get the dreaded connect/disconnect message while it constantly tries to connect to my network. If I leave it on then the battery will drain overnight while the phone tries to connect. I have an iphone which connects to the network no problem. As does my laptop etc
To try to fix this I deleted all my new apps, especially the push ones which give me news updates, etc but this has made no difference.
The weird thing is if I turn off my router's security then the phone will connect and works perfectly fine. I've tried using all the different security settings (even WPS) with new passwords etc and everything seems to setup fine on the phone except it just doesn't want to connect (or more accurately stays connected for a microsecond).
If I go back to an open network it connects immediately and stays connected.
I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Any thoughts?
I think this is the root cause of the wifi connection problems that many other people are getting. But I'm at a loss to try to understand why it won't pick up a secure network but works fine otherwise.
My phone is using 2.2.1 and has been rooted
Root the problem highly unlikely ..
Secure home network test .
Remove security from Router that is no password .
Remove that connection from phone .
Reboot phone let it pick up router and connect .
If it does then delete reset router password and add in phone .
jje
Thanks for suggested fix. I'll give it a go and let you know if it worked.
Root was a bad choice of word..... I meant that while looking for a solution to my wifi problem I noticed many other people complaining that they can't connect to a wifi network for one reason or another and I was thinking that maybe broken security is a common cause of many wifi connection issues.. In my case there was nothing physical at all to suggest that security was an issue, especially since all my other devices work fine on the same network.
Cheers
Hi, tried your suggestion but I still cant connect. The first time I rebooted the phone it knocked out my internet connection! I've setup a static IP address for my PC and the phone was insisting on trying to connect using the same address and creating a conflict. I fixed that so that's not the issue.
This is what I've tried..
I checked to make sure DHCP was enabled in the router, rebooted everything. No luck.
I tried adding an IP Address Reservation for the phone and assigning a dedicated static IP Address. No luck either
I tried connecting the device using WPS. It all went as it should - my router saw the device, added the mac address to the list of devices etc. The phone acknowledged the handshake. But again it still wont connect.
I checked the router log and it says "DHCP IP: (192.168.1.2)] to MAC address B4:07:F9:336:3D, Tuesday, May 24,2011 03:08:48" which I think is what it should say.
OK I've just fixed it!!! Or at least its connected.
All along I've been securing the network with WPA2-PSK. I just changed it to WEP and the phone connected immediately. I hadn't considered WEP because I read that its not that secure and I do all my banking etc through my PC.
I've tried all the other security options and only WEP works with the phone. I suspect its a compatibility problem between the phone and my router (a Netgear WNT834B v2) because both the phone and router work independently but not very well together. There's plenty of posts discussing the Galaxy S connecting to WPA networks so it can do it.
Now, after trying all the other security options. It won't connect again even on WEP. Bummer. It is acting slightly differently in that its trying to acquire an IP address instead of simply not connecting, although it doesn't seem to be able to find one.
I need to try this on a friends network and see if the router or the phone is to blame. I've no idea... but the phone's a bit too touchy for my liking
I had a similar issue, I had to reflash the ROM to get it to work. Backup all your contacts and stuff and then do a full factory resetting. See if that helps, if it doesnt, reflash the ROM. It should work.
Well I've spent the last few days looking into this issue and it's considerably more widespread than I first realised. The problem is that while many people have a wifi connection issue we all seem to have variations on a theme.
As I say in my case the phone will connect and stay connected to an open network but won't touch a secure one. I tried many suggested fixes and nothing's worked so I am now trying a factory reset.
A couple of questions: there appears to be two ways to do this, a factory data reset through the phone menu; and a hard reset using a combination of volume buttons, etc. The hard reset seems to be the deeper of the two.
When you say full factory setting which one did you mean? I am currently data resetting and therefore using the "authorised" Samsung reset
But how long does this process take? My phone has had a black screen and been vibrating every 10 seconds or so for the last hour. It's getting quite hot and there appears to be no end in sight. Has the phone hung or something? If it has how do I get out of this without bricking the phone? It's beginning to concern me because I'll have to do something real soon.
As an aside, in my search for a solution I found something that might help someone people (it didn't work for me). According to the bloke who posted it, the problem for everyone is that the wifi drivers have not been installed properly and if you enter *#*#526#*#* on your keypad it unlocks a service access that reinstalls the wifi driver. I tried it and the phone told me the software was installed successfully but no change.
Waited long enough so pulled the battery out and restarted the phone. I get the startup screen but after that the screen goes black and it vibrates again every ten secs and I can't get in.
Have to try the other reset.....
Things are going from bad to worse..
Have managed to start a full factory reset using the volume, power and home button but it's gone back into the black screen and vibrating every ten seconds.
I know Im going off topic here but Ive now reset the phone, wiped the cache, tried to apply the sd card update (aborted because it can't find the directory) and it always comes back to the black screen and vibrating every ten secs.
Am now trying to reflash the rom. Oden reports that the flash was successful but the phone wont reboot. I tried a couple of times - one with Re-Partion checked and the other unchecked but neither will reboot. What could be causing that? I somehow remember that my firmware was JPH but I could only get hold of JPK. Could that be the cause?
I seem to have solved all the issues at last. Thought it was going to be a bit over my head for a spell.
Once I discovered that the only way I was going to get into my phone was by flashing the rom the first problem I came across was I didn't know which firmware my phone was using previously, apart from the fact it was 2.2.1 and from Asia. I guessed wrongly and after "successfully" flashing the phone it wouldn't reboot. I then noticed that there were only three variations of the 2.2.1 firmware for my region. The second one I tried went a little further than the first but I got an error message about the SD card. The third one installed no problem.
So I instantly checked the wifi signal and the phone connected to the secured network. And stays connected - so far about an hour and a half.
It's amazing how the phone deteriorated the way it did. Hope it doesn't do it again.
Thanks for any help/suggestions
A few days ago I ran into a problem. My wifi wasn't connected when I turned on my tab 8.9. When I try to connect to my own network, and get into the settings page, the option 'ok' is greyed out. This means that I can only 'cancel', and in that way not connect to my own network anymore. The same thing happens when I try to connect to another network. My device is not rooted, running 3.2, and it is running the most recent firmware. Restarting the device didn't solve it. Any thoughts on this one?
Bump, same problem, or at least similar.
Android Version 3.2
Kernal Version 2.6.36.3 ([email protected] #1)
Build Number HTJ85B
Wireless works on some networks and not others. B G N do not matter, it is random. Still running stock ROM, not rooted. I have tried reseting OS, no luck.
What it does it it finds the network, tries to connect to the network, fails, remembers the network, and the cycle starts over.
Hi guys,
do you get the 'Obtaining IP address' message when connecting? mine does that constantly on some networks, it gets stuck in a loop and simply will not connect. I've found out that this is due to the tab remembering an IP address it used to use and trying to re-use it every time it connects. That is of course not always possible and so it tries - fails - tries etc.
The way to fix this apparently is to delete the dhcp_list file which holds the remembered IP addresses, only issue is that I cannot find that file anywhere. I'm running AOSP Galaxian Soup on mine with motley kernel, my home wifi works ok (probably because the same IP address is available all the time), work wifi doesn't want to work at all.
Maybe one of the devs sees this and can shed a bit more light on whether the solution is correct or not.
Regards,
dsc.
I was eventually able to solve this in a very easy way. for one reason or another the tab only wanted to log in when the password contained a capital, so I changed the WPA preshared key to something that contained a capital and a number and it was working again. very strange, because it had been working perfectly for about two months before this problem occurred. hope this helps.
Hi,
I managed to fix it by selecting static IP. I've seen this suggested a couple of times but when using the tablet in horizontal position I could see the static/dynami selection. Turns out you have to rotate the table to vertical position to see it.
Regards,
dsc.
Thanks for the discussion. my main problem is that i can't set a static at my work network. it will work at home, but i NEED it to work at both, otherwise it does me no good. I will keep banging my head against.
I will check back to see if smarter people come up with a solution, and if i come up with somthing i will post.
Hi guys,
do you get the 'Obtaining IP address' message when connecting? mine does that constantly on some networks, it gets stuck in a loop and simply will not connect. I've found out that this is due to the tab remembering an IP address it used to use and trying to re-use it every time it connects. That is of course not always possible and so it tries - fails - tries etc.
Click to expand...
Click to collapse
This is my problem exactly.
Hi,
not sure if you've seen this (I think the original solution comes from here anyway):
[tried posting an url but it was blocked, try googling:
'Tab cannot get IP address for WiFi problem + recs'
and scroll down to zakaria's post]
Some people suggest trying static, even if it fails it might delete the previously stored IP address that the Tab is trying to connect with and get a new one which should work. What I did was connected to the Wifi with my laptop, checked the IP/DNS details and after slight mods used it on the Tab. I did try setting the static to something roughly correct, connecting and reverting back to dynamic, but it wouldn't have it
Regards,
dsc.
Banderdragon said:
Thanks for the discussion. my main problem is that i can't set a static at my work network. it will work at home, but i NEED it to work at both, otherwise it does me no good. I will keep banging my head against.
I will check back to see if smarter people come up with a solution, and if i come up with somthing i will post.
This is my problem exactly.
Click to expand...
Click to collapse
Have you checked with your work network whether or not it needs ca certificate?
or you could try to download wifi ace (advanced config editor) from the playstore, and set the settings from there
Hi just got the 7 plus.
I connected the phone using WiFi hotspot of my main phone.
When I try to update it during setup, it looks like it's going to start then it says waiting for Wi-Fi. I skipped that part then went on to set up my email using said wifi, which worked.
I then came back to update the phone and it keeps giving me the same message.
I switched the SIM card and downloaded some apps because it won't even download any app, and downloading the update won't work that way as it requires WiFi.
Browsing works though as does YouTube and the Reddit app am using while on the hotspot.
Is there anything I can do to get the update on my phone?
Phone was bought from UK though I'm in Nigeria now. Don't know if that matters.
Unchecked the metered connection on the Nokia so now it downloads apps but still not the update. Keeps giving me the same message. The model of my phone is TA-1055
Is there anyway I could get the update?
Thanks in advance.
Hello guys.
Here is the situation.
I have installed the 8.1 update and everything was fine till it no longer worked.
The device is rooted, with Magisk and TWRP.
The phone does connect to the router but it shows a message "Internet may not be available". This message always is appearing but sometimes, even with this message, there is a very poor connection for a few minutes then it dies again (the "internet may not be available" message is ALWAYS on).
Steps attempted:
1) Forgetting and recreating the connection
2) Changing the router channels from 1 all the way to 14
3) Changing in the router settings the "authentication method" from WEP all the way to all types of WPA and WPA2, with many different encryptions.
4) Changed the WIFI password in the router settings
5) Reset the router to factory settings
6) Cleared cache on the device via apps AND via TWRP
7) Tried to change from DHCP to Static BOTH in the router settings and advanced connection settings on the device.
8) Tried changing the DNS on the device and the router, simultaneously and separately.
Funny things:
1) the phone connects to other AP's without a problem.
2) other devices connect to the router which the phone refuses to connect.
I have no idea what else I can possibly do. The only thing I haven't tried yet is resetting the phone, which I REALLY don't want to do and I refuse to believe that there is no solution for it.
I have searched for many, many hours for a solution but very few people have this problem and nobody could resolve it as yet.
This thing is really infuriating me and I am about to shoot this thing with a 12 gauge slug. Seriously.
Mangraviti said:
Hello guys.
Here is the situation.
I have installed the 8.1 update and everything was fine till it no longer worked.
The device is rooted, with Magisk and TWRP.
The phone does connect to the router but it shows a message "Internet may not be available". This message always is appearing but sometimes, even with this message, there is a very poor connection for a few minutes then it dies again (the "internet may not be available" message is ALWAYS on).
Steps attempted:
1) Forgetting and recreating the connection
2) Changing the router channels from 1 all the way to 14
3) Changing in the router settings the "authentication method" from WEP all the way to all types of WPA and WPA2, with many different encryptions.
4) Changed the WIFI password in the router settings
5) Reset the router to factory settings
6) Cleared cache on the device via apps AND via TWRP
7) Tried to change from DHCP to Static BOTH in the router settings and advanced connection settings on the device.
8) Tried changing the DNS on the device and the router, simultaneously and separately.
Funny things:
1) the phone connects to other AP's without a problem.
2) other devices connect to the router which the phone refuses to connect.
I have no idea what else I can possibly do. The only thing I haven't tried yet is resetting the phone, which I REALLY don't want to do and I refuse to believe that there is no solution for it.
I have searched for many, many hours for a solution but very few people have this problem and nobody could resolve it as yet.
This thing is really infuriating me and I am about to shoot this thing with a 12 gauge slug. Seriously.
Click to expand...
Click to collapse
shotgun solution sounds good for me
Flash the stock kernel to solve this problem, but will be unrooted.
Flash Oxygen Kernel then flash latest Magisk to be rooted.
Thanks for the answer. Is that something you've experienced before? I can't believe that this bug (or whatever it is) requires flashing stuff! I read some forums but most people are having this issue with the S8 and S9 running Oreo 8.x. And nobody came up with a solution. Not even Samsung.
Mangraviti said:
Thanks for the answer. Is that something you've experienced before? I can't believe that this bug (or whatever it is) requires flashing stuff! I read some forums but most people are having this issue with the S8 and S9 running Oreo 8.x. And nobody came up with a solution. Not even Samsung.
Click to expand...
Click to collapse
yes I have experienced this. magisk changes something in your kernel and the only way to get it back is to flash the stock kernel through TWRP. it won't factory reset your phone because you are only changing the kernel (boot.img). You can also opt to uninstall magisk as well using its uninstaller which requires flashing. Flashing doesn't always mean it will factory reset your phone.
certain versions of magisk is appropriate for Oreo while the older versions break the networks like you mentioned. what works for me is 17.1 and above. I prefer the latest oxygen kernel because I can throttle the CPUs for gaming.
Just to make it simpler for you. Had you not installed magisk (root), I am pretty sure everything will work the way it was on your stock ROM.