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Hello Guys,
a Friend bought a used i9000 on ebay for 130€ from a business man, which got a ne phone from his company and sold hin mobile on ebay and he asked me for a litte work around of his "new" phone.
Optically is the phone perfect BUT if I take a call on Android 2.3.6 display stays black (with backlight) and I can make the call. But I can't do anything more, hang up etc. If the opponent hangs up, I hear the hang up sound but display stays black and thephone wount do anything. So it's needet to pull battery, put it back and restart the phone. On doing a call, the phone has similar problems, it freezes.
After a couple of re-flashes with odin nothing changed.
So I tryed to switch to actual android OS. I flashed SlimBean 2.7. Every thing workes well. but even call-issues. If i receive a call, the phone woun't do anythin and it keeps ringing and "holds" the call for exactly 32 seconds. Now I can talk with the caller. But most callers don't wait 32 seconds to call to me If I do a call in JB I can talk from the first second on, but display freezes and I can't hang up. Thats the state for around 28 seconds and then phone will response normally and I can hang on and do everything I whant.
Even in Slim I tryed reflash a fiew times with no cahnge.
Has anyone an idea?
I think thats a hardware related problem. But in fact its possible to do a call, but only with that issues/delays. So I need a solution, that JB (SlimBean 2.7) don't "hold" the call/freezes for 32 seconds. I think because its every time 32 seconds, thats a fix value in JB. so I need something to cahnge the value from 32 secs to may be 0 oder maximum 5. But thats only guessed by me so I need help of a PRO here to solve that nerving issue.
I also tryed to install other dialers, but thats not a good solution, because the use for calling the stock rom dialer (phone.apk), damn
Please help me guys (sorry for my bad english )
UPDATE: I did read a litte in web and found, that the light sensor could cause issues in calling (start and end). So I downloaded a app whitch will show me he values of the light sensor. Ands its true, the sensor will show me whole time same values. I changed the sensor od the device of my friend and mine but that does not solve the problem. same issue.
In second Post I'll load a some Pictures of both devices up. My device shows around 30 lux and the one of my friend around 5.
UPDATE 2: After some more reading in web I found more guys with same call problem but no solution. May be it could help to disable GP2A Driver oder better only to overwrite the lightsensor value with a fix one.
UPDATE 3: OK I tested with 3 apps and the proximity sensor of the phone is broken ...now i need a solution to disable it or set a fix value in android so that the sensor is unused.
Any ideas?
UPDATE 4: I downloaded the "Hardware Disable" app from Play store and disabled GP2A.
It works for now, I just have to switch off the screen manually by pushing power button at a call and turn it on by pushing power again. But thats no problem for me anf my friend and much better as the call related freezes.
But I need at every startup to confirm to disable the sensor. So I'm looking for a permanent solution for this. Also because the device feels a little bit laggy now.
Pics
SOLUTION
So Guys I found a good working solution fpr proximity sensor delay, 32 second freeze by taking a call.
I wrote my Solution in SlimBean thread
http://forum.xda-developers.com/showpost.php?p=32809014&postcount=4406
Schould work on any ROM (GB, ICS and JB) because they all use the same Hardware .so (sensors.aries.so in this case)
Like every other device on the market, the HTC ONE is not perfect, both at device and software levels it is likely that some glitches and hitches will be discovered, this is exactly the place to report those bugs. It is important here to distinguish between a bug from the device and a bug from an XDA ROM developer, the latter case must be reported in the appropriate topic and not here.
Confirmed or Known BUGS:
BUG : I find that on the odd occasion my back button or home button becomes dead.
SOLUTION : Have a read HERE
BUG : Beats causes a hissing background noise, most noticeable at low volumes.
SOLUTION : Some say disabling WiFi and re enabling it solved their issue.
BUG : Bluetooth streaming audio issues, audio keeps cutting out.
SOLUTION : Some has solved this by disabling the energy saving options or simply turn OFF WiFi. To discuss this issue click HERE
BUG :
SOLUTION :
BUG :
SOLUTION :
Post your bugs and issues and if they get confirmed frequently I will add them to this list.
I find that on the odd occasion my back button or home button becomes dead. This usually fixes itself immediately when shifting to another screen or something. A minor inconvenience.
Other than that I've not experienced anything else.
I find that on the odd occasion my back button or home button becomes dead. This usually fixes itself immediately when shifting to another screen or something.
Click to expand...
Click to collapse
Also beats causes a hissing background noise, most noticeable at low volumes.
Xperia23 said:
I find that on the odd occasion my back button or home button becomes dead. This usually fixes itself immediately when shifting to another screen or something. A minor inconvenience.
Other than that I've not experienced anything else.
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/showthread.php?t=2231832
Thank you guys, OP updated.
the cursor jumps into false positions, when i drag it to one. (keyboard)
Sometimes my keyboard disappears, when i was writing and no i didnt pressed back or anything like this.
o2 v1.27 firmware
I had a weird issue in the car the other day
I was using the USB plugged into a Fiat 500 which has the Blue & Me system. I wasn't particularly bothered about having sound through the speakers, I just wanted to charge.
The stereo turned on anyway, and I was having random directions given through the stereo, with the Highlight Video music in between!! And then the ACTUAL directions coming through the phone speakers. I just turned the stereo off but it was really weird
Martin
I've had problems with random restarts and WiFi not connecting/WiFI settings freezing. Not allowing WiFi to be switched off during sleep seems to have cured it.
HTC One M7 speaker
I got my new HTC one the othe day from Harvey Norman and I have noticed that the bottom one of the two speakers cuts in and out and if you press on it then it works, but this is for all audio has anyone had this issue or know why it is happening?
Thanks
I got my HTC One last week and the wifi signal is really weak. When I am at 5mt from the hub (virgin media) I bearly have a signal.
My boyfriend's Xperia Z (with known wifi issues) has more signal at the same distance.
Anyone else experiencing this?
Phone in pocket after call
I am surprised no one has reported this annoying bug:
1) Have the phone in the pocket
2) Listen to music via the provided headphones (same if you use bluetooth)
3) Someone calls you and you answer via headphones button
4) After you or the other party hangs the phone, the phone turns on in the pocket.
VERY annoying!!! Please report this bug to HTC (I already did)
Otherwise I just LOVE this phone!!!
Problems charging phone and file transfers.
Ive had my HTC One for just over 2 months now. Havent had any issues besides the back button not responding. But just the last few days out of the blue, i am unable to charge my phone using the provided htc micro usb cbale that came with the phone to charge my phone. Keeps saying to use supported cable or doesnt detect my phone at all. It wont even charge through the wall power point using the adapter and cable provided. Ive attempted using other micro usb cables from previous devices and still no luck. Only way to charge my phone is using the extend battery pack.But have to restart my phone before charge otherwise it wont detect usb connection.
I also unable to copy and transfer files from my phone to pc also due to the usb cable and detection issue.
Has anyone else here experienced the same issue?
If so,how did you resolve the issue?
ive contacted HTC Support and still waiting on a response.
xqlusive84 said:
Ive had my HTC One for just over 2 months now. Havent had any issues besides the back button not responding. But just the last few days out of the blue, i am unable to charge my phone using the provided htc micro usb cbale that came with the phone to charge my phone. Keeps saying to use supported cable or doesnt detect my phone at all. It wont even charge through the wall power point using the adapter and cable provided. Ive attempted using other micro usb cables from previous devices and still no luck. Only way to charge my phone is using the extend battery pack.But have to restart my phone before charge otherwise it wont detect usb connection.
I also unable to copy and transfer files from my phone to pc also due to the usb cable and detection issue.
Has anyone else here experienced the same issue?
If so,how did you resolve the issue?
ive contacted HTC Support and still waiting on a response.
Click to expand...
Click to collapse
Sounds like you have accidentally bent some pins in the connection, potentially hardware not software related. I'd return for exchange.
2G connection issues
I have no idea whether its my ONE's problem or of the connection provider........ I cant use my 2G connection, it connects and disconnects at its will........Is there any way to test whether my ONE has any problem?
Strangeness with touch screen sounds
I may be the the only one.... but I like a click sound when the touch screen is presssed for a command. This works alright on my Sensation (pyramid) but not on my new HTC (M7).
There is sometimes a very very faint noise about a second or more after touching the screen for a command, kind of a delayed reaction? Anyway no amount of tweaking volume controls or using any sound mod produces a decent loud click sound. I revert any tweaks after experimenting with them.
Setup; HTC M7ul - ARHD ROM (12 currently)
Any information on this would be gratefully received!
This has been annoying me for the past week...
When I make or receive a call people tell me that they hear me far away. People cant tell its me on the phone! Gonna try to clean the speakers with a toothbrush but this phone is fairly new, bought it in September...
Push Bug (Whats app, sms), htc stay in standby
Hey,
I'm new here and i hope, this is the right forum for my problem
I bought me a htc one a few days ago, and i've already root it, unlocked the bootloader, set it s-off. my recovery tool is twrp-2.6.3.3, and i have the ViperOne 4.3.0 with ElementalX-m7-10.10.1. for the rights management i use LBE_Security, exactly this Version: LBE_Security_RC_5.1.5446_A1_EN_VI_1st_12.20.2013.
Sometimes, 2-4 times/day, if i write with somebay via sms or whats app, and my handy is in standby and i get the message, my handy vibrates and the LED blinks green, and when i try to unlock it, with double2wake or logo2wake, my handy vibrates, but my display still is black, like it is still in standy. Music works, i can turn the volume higher or lower, and i can keep klicking the power button or double2wake or logo2wake, but my display didn't react. It only vibrates, wenn i click use double2wake or logo2wake. i have to click the power button and the lower-sound button to reboot my handy.
First i thought, maybe it is the kernel, because i used undervolt 800 and max cpu 1890mhz, so i install viper new and the kernel new, but without undervolt etc., everything stock. But the bug is still there. i have the same bug, if i start the camera app and close my htc via the power button, but without closing the camera app, the bug is there, too. this is something i can live with, but not the problem with push messages.
And i don't know how to contrain the apperance of the bug. yesterday i installed everything new, and i install lbe security master, too, but i think, i forgot to give him superuser right, because today apps pushed me things, but they weren't allowed to do this. maybe it has something to do with the bug, but today i realised it and set lbe as a superuser and then the bug appeared again. before that the bug didn't appeared. maybe it was coincidence, i don't know.
all i know, is that the bug has something to do with sms and whats push, and i'm not 100% sure, but i think it's not the fault of the kernel elementalX. Maybe it's LBE or Viper Rom's fault, or may something else.
Do somebody please help me? This bug is very annoying me and i don't know android very well, it's my first android phone.
And excuse me for my bad englisch, i am from Germany and i wasn't good in englisch in school
thepate94227 said:
Hey,
I'm new here and i hope, this is the right forum for my problem
I bought me a htc one a few days ago, and i've already root it, unlocked the bootloader, set it s-off. my recovery tool is twrp-2.6.3.3, and i have the ViperOne 4.3.0 with ElementalX-m7-10.10.1. for the rights management i use LBE_Security, exactly this Version: LBE_Security_RC_5.1.5446_A1_EN_VI_1st_12.20.2013.
Sometimes, 2-4 times/day, if i write with somebay via sms or whats app, and my handy is in standby and i get the message, my handy vibrates and the LED blinks green, and when i try to unlock it, with double2wake or logo2wake, my handy vibrates, but my display still is black, like it is still in standy. Music works, i can turn the volume higher or lower, and i can keep klicking the power button or double2wake or logo2wake, but my display didn't react. It only vibrates, wenn i click use double2wake or logo2wake. i have to click the power button and the lower-sound button to reboot my handy.
First i thought, maybe it is the kernel, because i used undervolt 800 and max cpu 1890mhz, so i install viper new and the kernel new, but without undervolt etc., everything stock. But the bug is still there. i have the same bug, if i start the camera app and close my htc via the power button, but without closing the camera app, the bug is there, too. this is something i can live with, but not the problem with push messages.
And i don't know how to contrain the apperance of the bug. yesterday i installed everything new, and i install lbe security master, too, but i think, i forgot to give him superuser right, because today apps pushed me things, but they weren't allowed to do this. maybe it has something to do with the bug, but today i realised it and set lbe as a superuser and then the bug appeared again. before that the bug didn't appeared. maybe it was coincidence, i don't know.
all i know, is that the bug has something to do with sms and whats push, and i'm not 100% sure, but i think it's not the fault of the kernel elementalX. Maybe it's LBE or Viper Rom's fault, or may something else.
Do somebody please help me? This bug is very annoying me and i don't know android very well, it's my first android phone.
And excuse me for my bad englisch, i am from Germany and i wasn't good in englisch in school
Click to expand...
Click to collapse
Sounds like you've set your minimum frequency/screen off to too low, increase it to around 800Mhz and see whether you face the same problems again.
Sent from my iPod touch using Tapatalk
thepate94227 said:
so i install viper new and the kernel new, but without undervolt etc., everything stock. But the bug is still there. i have the same bug, if i start the camera app and close my htc via the power button, but without closing the camera app, the bug is there, too.
Click to expand...
Click to collapse
There's a fix for the camera bug in Venom Hub/Addons/Other
Thank you for your answers
@spiralOut
Thank you, this add-on fixed the camera bug, I hope, it fix the other too
@n1234d
Do you mean the undervolt option during the elemtalx kernel installation? Because first I choose 800kHz, now I choose stock, I think the stock is higher than 800, right? And the bug still appeared.
And what I forget to say: I used the swift option from HTC, that i can write with swiping on my keyboard, maybe this has something to do with the bug, now today I deactivated it.
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
Try a factory reset. Ive had it fix many a strange bug before.
Jansy said:
Hello there, I have a frustration with my Nexus 6 running 6.0.1
While there is similar probs around, none seem to explain mine.
When using Google Music on Bluetooth/Headset I get normal operation and then randomly (sometimes immediately, sometimes up to about 5 minutes) the volume drops down. The Volume slider still shows 100% volume.
I thought at first it was the ear-saftey thing we used to have where it does this, but then allows you to change it back to full volume. But I didn't get any message around that or cannot find a way to override it.
Then I thought it was another system process stealing focus and the phone getting confused, eg dropping volume for a notification and then just not returning it.
Tried rotating phone to see if it was a portrait/landscape bug
Everytime. I restart the phone, it's fine again before the random volume drop occurs 1 sec-5 mins after playing a song. Once it does it, it gets stuck that way.
I've lived with it for a long time but it's doing my head in now so hopefully someone can help it advise?
Not even sure if a factory reset will fix.
Cheers
Click to expand...
Click to collapse
I've had the same problem, running N developer preview 1 listening with wired headphones. I've learned that I just kind of have to wait for it to pass, try force stopping play music, or restart the phone.
Are you streaming your music, or is it downloaded onto your device? I manually copy music onto my phone from my computer, and this is when I've got the issue, as I stream with Spotify fairly often and never have the problem. I've always thought it was just some bug reading all of these crazy 3rd party audio files in the storage.
Hasn't been much of a problem for me... Just jumped at the opportunity to share when I saw this thread. If it bothers you that much, try a full wipe of internal storage and reinstall everything. Cheers! Hope I helped.
Hello all,
I have the 960U1 US Unlocked version of the Note 9 I've had since Day 1 release of last August. It's quite the powerhouse of a phone, and has everything of what you want in a smartphone. I was aggravated by how late the Pie update came, but I never expected how many issues came along with that changed the user experience since Oreo. After updating to Pie, I did a factory reset for a clean run but then I ran into these following issues:
Download, installing, and uninstalling apps from the Play store: I've tried to download apps, which get stuck at 99% or 100%, but then just hangs there to not install. Same thing with uninstalling. It'll say uninstall for an abnormally long time.
GPS issues: I travel frequently on weekends. Sometimes I would like to pull up my Google Maps timeline to review where I went and at what times. One weekend, I went out of town 3 hours away from home and yet my timeline showed me saying I stayed all day and night where my Home location is. Map guidance still worked, but it still showed me that my "current location" was still being at home.
Bluetooth Power indicator pop up: This is a recent issue I found that other Samsung users in other forums encountered as well. I have a Sony WI-1000x Bluetooth neckband that does extremely well for all the bells and whistles it does. I've noticed that after I factory reset again after experiencing the previous 2 issues to get them fixed, there is a pop up that keeps appearing every 10 or so seconds that tell me my headset is battery at 100%. I have found no way of disabling that, and I had to unpair/pair my headset as well as clear Bluetooth data in System App settings to try and get rid of it. Good thing it hasn't been doing that after several tries, but now there is another issue with BT.
Bluetooth notification sound output: I've noticed when my BT is connected, I don't hear notifications from my text messaging app, e-mail, Arlo, and social media apps. I've checked to see that my Sound settings are all up and running as it should be. Then I went to try and play a notification sound, and nothing came out of my phone speakers. It only played through the headset itself, and that's an annoyance as I don't wear them all the time in my ear unless I'm using it for phone calls or listening to media. It seems to be an Android Pie issue and I have yet to find a permanent solution as this wasn't an issue before on Oreo. The only workaround I've found is using the SmartThings Audio Output toolbar in the Notifications drop down and select to play Media from my device. The notification sounds work then, and I can still answer calls through my headset. But it's a dumb issue that I have to manually set this whenever I want to go back to listening media.
The Note 9 is a great phone despite the small shortcomings it had before the Pie update. Now it's after the Pie update, all these issues come up and I don't understand what happened in what Samsung did. I'm almost tempted in calling Samsung to ask if my phone just somehow became defective, but I don't want to have something done and they send me some refurbished model when I kept my phone in near mint condition. What are your guys' thoughts about the issues I've had and what solutions would you suggest?
GigaSPX said:
Hello all,
I have the 960U1 US Unlocked version of the Note 9 I've had since Day 1 release of last August. It's quite the powerhouse of a phone, and has everything of what you want in a smartphone. I was aggravated by how late the Pie update came, but I never expected how many issues came along with that changed the user experience since Oreo. After updating to Pie, I did a factory reset for a clean run but then I ran into these following issues:
Download, installing, and uninstalling apps from the Play store: I've tried to download apps, which get stuck at 99% or 100%, but then just hangs there to not install. Same thing with uninstalling. It'll say uninstall for an abnormally long time.
GPS issues: I travel frequently on weekends. Sometimes I would like to pull up my Google Maps timeline to review where I went and at what times. One weekend, I went out of town 3 hours away from home and yet my timeline showed me saying I stayed all day and night where my Home location is. Map guidance still worked, but it still showed me that my "current location" was still being at home.
Bluetooth Power indicator pop up: This is a recent issue I found that other Samsung users in other forums encountered as well. I have a Sony WI-1000x Bluetooth neckband that does extremely well for all the bells and whistles it does. I've noticed that after I factory reset again after experiencing the previous 2 issues to get them fixed, there is a pop up that keeps appearing every 10 or so seconds that tell me my headset is battery at 100%. I have found no way of disabling that, and I had to unpair/pair my headset as well as clear Bluetooth data in System App settings to try and get rid of it. Good thing it hasn't been doing that after several tries, but now there is another issue with BT.
Bluetooth notification sound output: I've noticed when my BT is connected, I don't hear notifications from my text messaging app, e-mail, Arlo, and social media apps. I've checked to see that my Sound settings are all up and running as it should be. Then I went to try and play a notification sound, and nothing came out of my phone speakers. It only played through the headset itself, and that's an annoyance as I don't wear them all the time in my ear unless I'm using it for phone calls or listening to media. It seems to be an Android Pie issue and I have yet to find a permanent solution as this wasn't an issue before on Oreo. The only workaround I've found is using the SmartThings Audio Output toolbar in the Notifications drop down and select to play Media from my device. The notification sounds work then, and I can still answer calls through my headset. But it's a dumb issue that I have to manually set this whenever I want to go back to listening media.
The Note 9 is a great phone despite the small shortcomings it had before the Pie update. Now it's after the Pie update, all these issues come up and I don't understand what happened in what Samsung did. I'm almost tempted in calling Samsung to ask if my phone just somehow became defective, but I don't want to have something done and they send me some refurbished model when I kept my phone in near mint condition. What are your guys' thoughts about the issues I've had and what solutions would you suggest?
Click to expand...
Click to collapse
I had issues with android pie sprint model. Ended up flashing android oreo back and no more issues. Theirs guides out their all u need to do is download the correct files and flash file ,real easy process just follow instructions. Do your research and ull be good
GigaSPX said:
...
I have the 960U1 US Unlocked version of the Note 9...
The Note 9 is a great phone despite the small shortcomings it had before the Pie update...
What are your guys' thoughts about the issues I've had and what solutions would you suggest?
Click to expand...
Click to collapse
timex300 said:
I had issues with android pie sprint model. Ended up flashing android oreo back and no more issues. Theirs guides out their all u need to do is download the correct files and flash file ,real easy process just follow instructions. Do your research and ull be good
Click to expand...
Click to collapse
Hey GigaSPX, noting you have a 960U1 US Unlocked, I've been working on this step-by-step for a 960U1:
Confirm These Steps to Downgrade US Unlocked SM-N960U1 from Pie to Oreo
If you decide to go this route, take a look and share your experience.
Thanks for the links and guide tips to downgrade to Oreo, but I enjoy One UI too much to give up on that user experience. I still have my Note 8 and I know it benefited significantly from the pie update to have it last all day unlike before on Oreo.
GigaSPX said:
Thanks for the links and guide tips to downgrade to Oreo, but I enjoy One UI too much to give up on that user experience. I still have my Note 8 and I know it benefited significantly from the pie update to have it last all day unlike before on Oreo.
Click to expand...
Click to collapse
You're welcome.
Good to know about your Pie experience on your Note 8.
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
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What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
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No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.