Just to bring this to light for people to watch for.
As you should already know, the micro-USB port on the 'Kaiser' generic WM device is NON-standard.
That is it only has a single tapered side to ensure the HTC audio headset fits inside it. The stock wall charger I was supplied with also has this non-standard shape so fits snug and works 100%.
Problem with this is that any 'Third-party' or what we would actually call STANDARD micro-USB connectors, can move around within this port with a large degree of movement (most chargers and USB cables we all use!) thus causing damage to the delicate pins/PCB connections within, specifically to the non-tapered side.
It is my opinion (and you can shoot me down on this if you desire) that many failures of chargers and computer recognition can be attributed to this.
Please believe me when I say I do not say this is a flame of the device, but I think many can use this design fault as a way of getting a FREE repair from their supplier (which is as it should be!! as they supply a non-standard mini-USB charger and a STANDARD mini-USB cable in the box)..
All those I have advised in threads before, please link those threads to this one...Thanks..
These are threads that possibly relate to the USB physical failure. Please do NOT treat them as final...we are just trying to corealate similar data.
http://forum.xda-developers.com/showthread.php?t=362542
http://forum.xda-developers.com/showthread.php?t=362514
http://forum.xda-developers.com/showthread.php?t=345552
http://forum.xda-developers.com/showthread.php?t=355232
http://forum.xda-developers.com/showthread.php?t=353909
http://forum.xda-developers.com/showthread.php?t=359695
http://forum.xda-developers.com/showthread.php?t=361589
In this thread many have the problem by inserting the stylus in the USB receptacle BUT some also say they never made this mistake.
http://forum.xda-developers.com/showthread.php?t=354472
Damn... I only went back ten pages to 24/12/07 and found these!!!
If you have any input on any port/comms failure over and above these threads please let me know... Thanks.
The pain is, we're all going to have to go through the hassle of reflashing the device back to its original state, then lose it for a week while its repaired and then get it set up just so again when it returns!
I have an original HTC TyTN II so I'm not going to be able to do an insurance 'hotswap' this time.
Many thanks farsquidge for pulling all these threads together!
Should this be posted in a more general section? I would think this doesn't only happen to Kaiser users.. and we're not getting much of a response in this section.
I am thinking I may have that problem. I have an old shop lamp with a magnifying glass and I am still having a problem looking at the pin details on the micro usb connector. Is there a drawing out there relating to what I should be seeing?
I just tried plugging my brother's WM 2003 phone onto my computer and it detected it right away.. Can it be possible that the USB port on my phone is damaged? it works great with everything else though..
DVS_WiNdz said:
I just tried plugging my brother's WM 2003 phone onto my computer and it detected it right away.. Can it be possible that the USB port on my phone is damaged? it works great with everything else though..
Click to expand...
Click to collapse
Possibly not! The title of the thread is POSSIBLE Micro-USB failure..
HTC's Proprietary USB Diagram
Click on me to enlarge:
I the reason for my RMA was that the device would only charge on wall charger. My USB was slightly lowere on the right side. I believe that someone hit it on the head when they said that the home charger has a better fit & hence, keeps the connection were the PC cable & the Auto Chargers fail.
Since we still have warranty on our Kaisers, will HTC fix it?
Did anyone fix this problem yet?
micro-usb contacts...
this thread really hit the spot.
After killing my self trying to find the answer to why i could charge my device and not synch, i ran across this. indeed it was the metal contacts on the micro usb.
Gently, using a very thin flat tool, i was able to "reposition" on the B contact displayed in the picture above.
Once i did this, I reconnected the usb cable and viola...it worked!
Thanks everyone!
I just had to return my brand new TyTN II to the store I bought it from because of this problem. It charged in the wall but would not sync or be detected with the pc.
I already returned it for a refund. I do want to get another one but do not want to keep havening this same problem.
I almost wonder if I should have kept my orginal TyTN II and tried to fix it?
Thinking of getting a Tilt now since they are so much cheaper.
I'm on the phone with ATT right now and these A$$holes are trying to tell me that they WILL NOT cover this under warranty. I'm holding for a supervisor right now.
My device will take a charge from the USB cable or my wall charger but it will not take a charge from my car charger. I even went to the ATT store and asked them to hook it up to the car charger and they were the ones to tell me to call the warranty department.
This is ridiculous. I am going to raise Hell if they tell me that I have to pay for a new phone.
They're telling me that it is physical damage and they WILL NOT cover this under warranty.
I am beyond furious right now. I cursed this b!tch out and told her to go f0ck herself.
I don't think that was good for my cause.
$79 to fix it yourself
http://www.pocketpctechs.com/main~u...HTC+TyTN+II+Sync+Connector+Repair+Service.htm
Thank You Thank You Thank You
I have been trying to figure this out for months. I used a knife and moved the "B" pin up and it worked immediately. Did I say THANK YOU?
I went to the ATT Store where I purchased my Tilt and had the manager call the Warranty Department and tell them that there is no physical damage on the device.
They're sending me a new (refurb) one.
It's weird that I can use my USB cable and the wall charger that came with the device, but any other charger does not work.
thanks for helping me with this.
i think it's weird that any simple user, like my mum, would immediately check the connections and blow in the USB ports...whereas the advanced users forget to check the connections and straight away start reinstalling software.
Thanks again for this.
I'll be getting my replacement Tilt today. I hope I don't have any issues with it since it's a refurb.
If anyone tries to get a warranty replacement from ATT and they ask you if you can see anything wrong with it, SAY NO!!! It's almost like they try to trick you to say something is wrong with it so they can say it's physical damage.
I hope I remember to re-flash Hard SPL or I might be wondering why my rom flashing doesn't work.
see i totally screwed myself...i experienced these problems and continued to bend my usb connector all around and eventually broke that plastic piece out (first type with the holes)
http://forum.xda-developers.com/showthread.php?t=359695
and then from that being out i smashed the syncing pin over and over and that broke out...tried to solder it..got it to stay and sync for a few days then stopped syncing again then re soldered it and got isopropyl alcohol on my water damage pad so now im trying to figure out what to do...then last night i smashed the +5v and broke that pin...so i cant revert the spl so my only options are pay the 79 bucks to have ppctechs fix it or slip that plastic piece back in (its stays in even if a usb plug is inserted), get something to replace that pad (maybe construction paper...just to fool the eyes as im sure they wont give that a second look), sticking it in bootloadetr mode so it "looks broken" and try to work a att store rep into replacing it on the spot due to the boot up screen and steer away from the usb port problem as i screwed myself on that lol...any advice?
Ok guys, need some help here....
Got a HTC TyTN II.... Worked great for like 8-10 months, then started having issues with the screen.
Sometimes when brining it out of sleep, the colors are all jagged, and the screen is out of sync and staticky (kind of when you have a VGA monitor and you half pull the cable out of the connector)...
So I'm assuming its a problem with the ribbon cable coming loose (if thats how its connected).
Another thing too, the memory card slot doesn't work anymore. This just re-inserts the fact the ribbon cable or whatever for the front of the device is loose.
Does ANYONE know how to fix this? Unfortunately I tried to rip the phone appart myself and voided the warranty...
Anyone else have these problems?
Sometimes the screen works, sometimes I have to put it back to sleep, wait 5 minutes, and wiggle the front. hit the power button and it works. This has happened across 3 firmware updates so it's hardware for sure....
It does sound like a piece of hardware is loose. The fact that your mem card is not working further suggests this. I took apart my Tilt yesterday to replace the screen which no longer responded to touch, although it still worked with hardkeys. As part of the process I noticed the mem card slot was integral to the screen components. In other words, the screen and attached component, including the mem card slot is loose. For video as to how to pull apart your phone, go here. I have never done this before and this video worked beautifully. Also, search the forums for the HTC Service Manual and go through this page by page, step by step matching it against this video (if yo have dual screens even better) and you will come out fine. I did!
http://www.fonlogix.us/Video-Instructions_ep_34.html
You can buy replacement screens and the tools from the same website. Otherwise try eBay, which is what I did. Definitely get yourself a strong pry tool. The one I bought from eBay disintegrated in the first couple of minutes. Luckily there was just enough of tip of the pry tool for me to use brute force to pry open the case without damaging the phone.
thnx bud, ill be posting my results.
After the replacing of my X1's housing with the new one in the SE Service center I went home gladly with my new X1 housing. I noticed there's an error in signal in my X1 when I was checking my phone at the SE center.. But I thought it was maybe due to poor reception thus I neglected it. (the officer in the SESC say so)
Now I know that there's some new problem arise.. Any idea what might cause this error? the phone can read the Sim card but there is no signal (no connection, no call or no data can be made). i try to check the antenna module, but it seem to be OK (i did not see any problem on it).
the next day i came to the SE center, they said it might be something wrong with the software (since i am used using cooked rom) how come it can make any different while i'm using it before i replace the housing. and they have to take it into the HQ. and guess what, it may take another 6-7 week... WTF
is there anyone having the same problem with me?
Well if you have the tools, you can try openingu p the bottom cover, that little rubber thing where it has the mini sony ericsson logo. Open that rubber up, and you should see a mini screw in the middle, open that up take it out, maybe just give it a quick clean, fit it back properly, and make sure everything is tight and see how that works out.
I've seen/heard a few people having such issue when taking the housing off, and not placing that radio/reception thingy back properly, therefore causing issues with reception.
briian_ said:
Well if you have the tools, you can try openingu p the bottom cover, that little rubber thing where it has the mini sony ericsson logo. Open that rubber up, and you should see a mini screw in the middle, open that up take it out, maybe just give it a quick clean, fit it back properly, and make sure everything is tight and see how that works out.
I've seen/heard a few people having such issue when taking the housing off, and not placing that radio/reception thingy back properly, therefore causing issues with reception.
Click to expand...
Click to collapse
I did it twice, just to make it sure that everything was on their place, also try to flash the ROM, The Radio but still remain the same....
any other suggestion or idea what should I do?
Same problem!
I had disassembled my phone by myself twice; the first time it worked perfectly, the second, unfortunately, it didn't!
I bought a new antenna module for U.S. $10, installed it myself (warranty ended three months ago), walked out of the service centre and voila; I had reception and managed to make a few calls. However, on the way back home, all calls placed while driving dropped every 5km, which means the hand-over between cell towers was failing. The moment I walked home it was dead; no reception whatsoever indoors.
Now the way I see it, this could be due to one of the following two reasons: either the RF power amp failed, which means that most probably the phone needs a new main board (too expensive, not worth it) or something went wrong during the assembly, like the smearing of a sensitive part by skin oil (thus causing a short circuit) or failure to position a connector or multiple ones to connect properly to their respective terminals/connection points.
Upon further investigation, I noticed that my phone wasn't properly grounded; whenever I connected it to a computer to sync using ActivSync or in disk drive mode, I got a small electrical shock (painful though) whenever I touched the phone. This, however, doesn't occur at all when I connect the phone to the wall charger. I disabled USB charging since day 1 of owning my X1i
I believe that the battery cover acts as a ground for the phone electronics; it touches four golden connectors which in turn touch the mini USB port, the GPS/Wi-Fi/Bluetooth antenna, a point on the main board half an inch away from where the loudspeaker is, and the metallic cover placed over the phone RF chips. Failure to ground the phone properly can result in either damaging any of these chips, building up a static charge that affects the antenna performance, or an open-circuit condition for one of the many systems on board.
Since my phone is fully working as a PPC now (PPC functions, Panels, Keyboard, Camera, GPS, Wi-Fi, Bluetooth, etc...) and since I get reception outdoors, and since I have a brand new antenna module, I am guessing that either the RF amplifier is dead, or the housing is ****ed up beyond repair (i.e. it can't be aligned perfectly to get perfect contact on all said points) that it's either shorting a connection, or opening one that is vital for the cellular radio to function properly.
So what to do? Well I forced my phone to do two things:
1. Settings > Phone > Band
- Network type: I chose GSM instead of Auto, as we don't have consumer CDMA in Egypt
- GSM/UMTS Band: I chose the correct band for my provider instead of Auto.
2. Settings > Connections > Advanced Network > Disabled HSDAP
What happened? It worked indoors for a minute, and then stopped working again! Frustrating! So what did I do? I ordered a completely new housing off CNN and will attempt to rebuild the damned thing.
I will update you if I find out anything or reach any results with this phone that I love so much and hate more than anything I have ever hated in my life...
More info!
- During the drive mentioned above, the phone was switching between H, E and G, which means that all three RF chips are, or all components of the whole RF chip if it's one responsible, are working. At one point I got 4 bars of H and call quality was perfect between hand-over failures.
- Before disassembling my phone for the second time, people were complaining about high-pitched static; it can blamed over the mic, the RF (antenna or chip) or humidity levels (which are currently as high as 85%) affecting cellular communication channels.
- Flashing the firmware (R3A Generic UK) and hard-reseting didn't solve the problem.
More Info!
- The battery cover isn't the phone's ground; it's grounded by being connected to four ground points: the mini USB port metallic frame, the GPS/Wi-Fi/Bluetooth antenna ground, a ground point on the main board and the metallic cover over the sensitive RF chips.
- This is definitely an assembly problem. The reception is great outdoors switching between all bands and speeds. On my drive to work today it worked getting G, E, 3G and H all in 4 bars. The signal, however, is completely unstable, jumping from one speed to another. I am more inclinded now to believe that a new housing will fix this problem. Your housing was probably handled poorly at the service centre, which in turn caused this problem.
My advice is to shake them a little bit and see what they will do.
A New Housing didn't fix it!
I purchased a new housing from CNN. It came in good condition. The phone looks brand new now but still no signal. I am sending it in for service. I guess I blew up my Power Amplifiers...
Good luck mate!
melaskalany said:
I purchased a new housing from CNN. It came in good condition. The phone looks brand new now but still no signal. I am sending it in for service. I guess I blew up my Power Amplifiers...
Good luck mate!
Click to expand...
Click to collapse
Same problem haa...
I still waiting for a good news from the service center... I have been waiting for a month..
I wish You a good luck too...
I'm having the same problem. I opened up my phone a few days ago to clean the keyboard. The bottom row wasn't working correctly. Unfortunately after I closed it up again, it wouldn't get any reception (and the keyboard's bottom row was still not working correctly).
So I figured it was the antenna and tried to reposition it. I even removed the rubber layer as described here: http://blog.whitesites.com/How-to-Increase-Reception-on-Sony-Xperia-X1__633958291637656250_blog.htm
Outside I get ok reception, but it's far from stable, inside I get none. And even if I get reception inside, once I pick up the phone, signal drops. So I thought about grounding as well, problem is I even tried rubber gloves and that doesn't solve the problem. I'm afraid replacing the antenna's won't help here and my xperia is dead. Anyone has any other ideas?
Been there too!
I tried the same solution the blog explained. However, I ended up not getting any signal at all. It's only after I purchased a new cellular antenna+buzzer module that the phone started getting an unstable signal outdoors.
Did you notice any small pieces falling off the main board or the housing? It's either a hardware failure or a simple short/open circuit situation that can be fixed in a blink of an eye!
Question
Is there any possible way, hardware or software, to test whether all chips on the main board function properly? I tried the diagnosis tool available here but it doesn't check the chips one by one.
Service Centre
I took my phone to the service centre 6 hours ago. With the new housing on, and new screws that I scored from a secret source of mine, they deemed the phone untouched and serviceable; i.e. it passed for a phone that hasn't been tampered with!
They told me to call back in four days. I will keep you guys updated. Cheers!
I wonder if that'll fix it So to summarize you have:
- new housing
- new screws
- new vibramotor
- new antenna
And those things twice and that fixed it maybe?
I guess it's time for a new phone for me
Vibramotor?
Who said anything about changing the vibration motor? I installed a new antenna + buzzer module; i.e. a new cellular antenna and a new loud speaker (external speaker). The loud speaker is housed within the antenna module. My bad, maybe that part was vague because I never explained it enough.
And yes, it has a brand new housing too. I only installed the lower part though, as the upper part is just fine. Maybe they will fix it man; maybe they won’t I really don't know. I do hope they will fix it though.
I am currently using a backup cheap Nokia and ordered the Sony Ericsson Aspen. If they ever fix my X1 then I can change seamlessly between both phones. If not, then I will just use my X1 as a media/GPS device in my car and an Internet device over Wi-Fi.
Lucky you..... if they can fix yours in a few day... since mine has been in the service centre more than a month, without any news...
they said to me that it will take about 6 week...
What a joke!
The phone remained at the service centre for a week. They called me yesterday, and told me that the phone was fixed and that the total cost was EGP 100 (~U.S. $18). I went over and as soon as I held the phone in my hand to test it, it lost the cellular signal. When placed on the counter, the phone had a constant E signal.
I asked to speak to the manager, who told me that they just reflashed the phone with the latest firmware (Generic UK R3A, which I already had installed). Oh, and before that, he said he was sorry but the phone had a hardware problem and that they don't fix hardware; they only flash firmwares and if that doesn't fix the phone, then the user is pretty much on his own! I refused to receive the phone, so he gave me a refund for my money and promised to have its hardware checked and get back to me in 24 hours!
What a joke, what an f'ing joke! I already regret ordering the Aspen that is due to arrive next week with a friend of mine returning from Paris...
melaskalany said:
The phone remained at the service centre for a week. They called me yesterday, and told me that the phone was fixed and that the total cost was EGP 100 (~U.S. $18). I went over and as soon as I held the phone in my hand to test it, it lost the cellular signal. When placed on the counter, the phone had a constant E signal.
I asked to speak to the manager, who told me that they just reflashed the phone with the latest firmware (Generic UK R3A, which I already had installed). Oh, and before that, he said he was sorry but the phone had a hardware problem and that they don't fix hardware; they only flash firmwares and if that doesn't fix the phone, then the user is pretty much on his own! I refused to receive the phone, so he gave me a refund for my money and promised to have its hardware checked and get back to me in 24 hours!
What a joke, what an f'ing joke! I already regret ordering the Aspen that is due to arrive next week with a friend of mine returning from Paris...
Click to expand...
Click to collapse
OMG...
I do hope that you will get the good news next...
Bad News!
Deep breath... Ok!
Here is the deal: the service centre officially announced that the fault lies within the Mainboard; i.e. my guess that the Radio Frequency (RF) Power Amplifier Chip is toast was correct. They want to charge 90% of the phone's original retail price (which was EGP 4000 = U.S. $700) for a new Mainboard. I replied that that was impossible. They will contact SE's HQ and get back to me on Saturday to see if they can offer any other alternatives.
I guess that is the end of my ride with the X1. I will sorely miss it; it was a great phone while it lasted. Let's hope that the Aspen won't die on me in a year as well...
]I bought a broken captivate through a friend of a friend for its accessories (for its battery, micro usb cable, and the back in case I ever damage or scratch mine).
I guess this guy bricked his cappy, got mad and threw it at the wall which completely smashed the screen. I realized a while ago that when I put a battery in it and plug it into the wall, that it will actually charge the battery so have been using it as a charger. Recently though I noticed that the soft keys light up. So tonight I got the bright idea for fun, that I'd put a jig in it and connect it to ODIN. Low and behold, it detected the device and I flashed it to stock. When it rebooted, the start up sound came on.
So my question to you guys is this... if the phone can be flashed and boots up okay, is it worth trying to see if someone (a local cell repair shop) can put a new screen on it? The reason I ask is because right now there is absolutely nothing that can be seen on the screen. Its completely smashed so its all black (picture attached). I just don't know if its worth trying to fix up to use as a backup or spare (or possibly sell). I don't know if the screen itself is the LED or if there are components behind the screen that might need to be repaired too. I am guessing it would probably make it too expensive to salvage but wasnt sure if anyone here has fixed one up
I put my sim in it but when I call it just goes to voicemail so don't know if its because it still needs to be set up when you first boot up or if its because other things are broken inside.
View attachment 540170
last i checked on ebay a screen replacement is about 80 bucks. not difficult at all to do yourself. there is a captivate teardown you can find in the forums.
Hello,
Some time ago I managed to buy a working second-hand "Pebble Time Steel"... well, almost working. The watch succeeded to connect via bluetooth, showed information on screen properly, was responsive. The only things that worked wrong was the almost worn battery and non-working "back" button.
I like PTS, it has some unique functions that modern smartwatches miss... so I decided to repair it and use as my primary watch.
Never mind the battery, the new one is on its way from Aliexpress. The "back" button however is a big challenge. The previous owner tried to repair it, but he didn't succeed. The only goal he managed was to solder out the microswitch and... leave an empty space. So right now I have PTS with a working motherboard and empty space where the microswitch was.
I tried to find out what type of microswitch it is. Hours of searching internet and online catalogues returned poor results. The only switch that is close to the size of the original was Omron B3U-3000P-B, but it is still a bit too big. A bit risky to use it due to the SMD resistor placed close to the switch. The original switch is 3mm in width, 2mm deep and 2mm high.
Can you please help me to find the appropriate model of the switch?
There is also another way... does somebody have a broken "Pebble Time" or "Pebble Time Steel" motherboard to sell? I could use switch to replace it to my PTS board.
Here are some photos:
- The first photo shows the motherboard, the arrow points the empty space
- The second photo shows one of the other switches
- The third photo shows the front of the switch - there is a black micro knob mounted to the golden spring circle
Sorry for the poor sharpness, my phone doesn't have "macro" mode.
Welcome to XDA.
This device dates back to when?
This site may have a plan if you contact them if the watch dates back 6+ years.
Conversely buying a parts queen cheap might work but you better have excellent desoldering/ soldering skills. These pcbs are easily damaged.
Digikey or Mouser Electronics may have something that small. You need to know what type of switch it is ie NC or NO, single pole etc.
No easy task...
OK, I contacted Rebble Discord and they really helped. Just for your information if someone needs it: this is the Panasonic TACT switch of "EVPAV" series. Right now there is only one model available (EVPAVAA1A) that is a bit thinner than the original Pebble one, but I will find a way to solder it properly.
You can close this thread.
ravan70 said:
You can close this thread.
Click to expand...
Click to collapse
Thread closed at the OP's request.