Please Help! Note8 (unrooted) stuck in safe mode since last night - Sprint Samsung Galaxy Note 8 Questions & Answers

I've had rooted HTC devices (Hero, EVO 3D) and then rooted Samsung Galaxy S3, Note 8.0 tablet and Note 4 which was my last device before this one. So this is my first unrooted device basically since I rooted my first Android device and I feel like I have no idea what I'm doing. I looked at my Note8 last night to find it in SAFE MODE. This phone has not been activated because I've been using the free WiFi hotspot on my rooted Note 4 to provide internet to my PS4 because the WiFi in the nursing home I'm temporarily in cuts out a lot and I got the Note8 on 9/15 so I'm assuming I'm going to be in trouble with Sprint when I call about now being in default to see if I can fix that before they charge me every penny I'll have for the next 2 years and cut ties with me forever. I've only ever had Sprint. If anyone can give me any tips on what to say when I call about that it would be appreciated. Anyone know how big of a deal it is to be in default like this for a few months? They never told me I was even in default. I figured it out. They haven't been charging me for the lease, not once.
Anyway, this unactivated Note8 has not been updated at all either. I haven't installed anything in the last couple of days prior to safe mode starting, that I recall. Samsung stock apps are constantly updating though. Can anyone point out the stupid thing that I did or didn't do that probably caused this? And can anyone help me? Please? I'm good with this stuff. Usually. lol
Edit: I forgot to say that in an attempt to fix it, I rebooted the phone more than once. I used the thing that shows up in the notifications to get it out of safe mode and I also just held the power button down and tapped reboot when it popped up. No change. I powered it off then left it off for 2 minutes and powered back on with no change. I have had a major issue with the volume rocker since I got the phone. Like it really never moved. I had to get an app to control the volumes and use Tasker to control the profiles in the app. Once in a while, I could get it to work but then it would act as if I was holding it in which I wasn't. Maybe 2 days before it went into safe mode, I pressed down hard on the volume up button and it snapped. Ever since it would make a sound at random times like the volume button was being pressed even though the phone was just sitting and the screen was usually off at the time. After it went into safe mode, I messed with it enough that the sound stopped and I did get the volume rocker to move in each direction though now that it seems to be in a neutral position I don't want to mess with it at all. I tried to reboot to see if it would come out of safe mode after that but there was no change.
Christina

died4u525 said:
I've had rooted HTC devices (Hero, EVO 3D) and then rooted Samsung Galaxy S3, Note 8.0 tablet and Note 4 which was my last device before this one. So this is my first unrooted device basically since I rooted my first Android device and I feel like I have no idea what I'm doing. I looked at my Note8 last night to find it in SAFE MODE. This phone has not been activated because I've been using the free WiFi hotspot on my rooted Note 4 to provide internet to my PS4 because the WiFi in the nursing home I'm temporarily in cuts out a lot and I got the Note8 on 9/15 so I'm assuming I'm going to be in trouble with Sprint when I call about now being in default to see if I can fix that before they charge me every penny I'll have for the next 2 years and cut ties with me forever. I've only ever had Sprint. If anyone can give me any tips on what to say when I call about that it would be appreciated. Anyone know how big of a deal it is to be in default like this for a few months? They never told me I was even in default. I figured it out. They haven't been charging me for the lease, not once.
Anyway, this unactivated Note8 has not been updated at all either. I haven't installed anything in the last couple of days prior to safe mode starting, that I recall. Samsung stock apps are constantly updating though. Can anyone point out the stupid thing that I did or didn't do that probably caused this? And can anyone help me? Please? I'm good with this stuff. Usually. lol
Edit: I forgot to say that in an attempt to fix it, I rebooted the phone more than once. I used the thing that shows up in the notifications to get it out of safe mode and I also just held the power button down and tapped reboot when it popped up. No change. I powered it off then left it off for 2 minutes and powered back on with no change. I have had a major issue with the volume rocker since I got the phone. Like it really never moved. I had to get an app to control the volumes and use Tasker to control the profiles in the app. Once in a while, I could get it to work but then it would act as if I was holding it in which I wasn't. Maybe 2 days before it went into safe mode, I pressed down hard on the volume up button and it snapped. Ever since it would make a sound at random times like the volume button was being pressed even though the phone was just sitting and the screen was usually off at the time. After it went into safe mode, I messed with it enough that the sound stopped and I did get the volume rocker to move in each direction though now that it seems to be in a neutral position I don't want to mess with it at all. I tried to reboot to see if it would come out of safe mode after that but there was no change.
Christina
Click to expand...
Click to collapse
Okay, so let me get this straight. You got the phone through the Sprint Lease Program, but you never activated the phone? Did you get the insurance for the phone?

Easy fix, if you are within the 14 days of owning it, take it back and get a new one. If you have insurance, file a claim.
Other then that you could see if it boots to download mode and try to flash the firmware for it. Everything will be gone but it should fix the issue.

Related

Nook Won't wake up.

Sometimes when I leave my Nook alone for awhile and then come back I am unable to wake it up by pressing one of the hardware keys. I have to plug it in and it boots up(rather than just waking up) has anyone else had a similar problem?
THis is seemingly random. It was on sleep all night and I woke it up to read this morning(after about 8+ hours of being in sleep mode). Just now however I tried to wake it up and it would not(after less than 45 min of being in sleep mode).
I'm having a similar problem. I've found that I can also make it come on by holding the power button long enough for it to do a shutdown (30 seconds I think) and then turning it back on. After I did a factory reset it worked correctly for a week and is now doing the same thing. I've had the issue on the stock software and with root applied. I'm going to return it today.
I know it's not helpful, but at least you aren't the only one with the problem.
How does the return process work? Can I just box it up and take it back to the store?
You might try a full factory reset before returning it. Do the 8X reboot and then the 3 button data reset. See if this helps as it may be a software issue and this may help/eliminate the problem.
Yes, I have seen this before. Are you running SetCPU on it? I removed it from a friends device and it resolved the problem in that particular case. He was going to return it as well. He probably would have had the same issue with the next one since he would have potentially installed the same apps (with the same settings) on it from backup. SetCPU may not be completely at fault since it may have been setup wrong. All I know is that, it stopped happening after it was removed.
I was using CPUtuner up until a few days ago. I was however using Settings Profile Lite so I don't know if that may have had something to do with it.
I've had a similar issue ... occasionally it won't turn on, and I need to hold the button down for 20 seconds or so to get it to reboot.
However, I've found that if I use the N button to bring it out of standby, that it happens so infrequently that I haven't taken the time to troubleshoot if this behavior persists in an un-rooted state.
Sounds like exactly the same issue I have with a SetCPU for Windows Mobile. Locks up the device on wakeup and needs a soft reset to get it back up and running. Almost made me late for work as my phone is my alarm.
I believe it also had the same effect on the EVO I had for a bit but configuring to a more strict setting and keeping it from throttling up and down seemed to help. (OnDemand setting over conservative I believe)
About the return, yes just box it up with the cord and take it back. I told them the issue and they exchanged it for a new one with no problem. I did the full factory reset before I took it back so that I could unroot the device and it still displayed the same behavior. So far on the new one I have no problems. I do notice that the power button click action is better on the new one. Perhaps that was a problem with the one I had.
Hmmm. Okay. I just attempted to wake up my nook with no luck after doing the factory resets last night. I will probably be boxing it up and exchanging it tomorrow.
Sent from my NOOKcolor using the xda app
I used to have the same problem and found that all I had to do was uninstall and reinstall auto-nooter and problem solved. Im not sure if you're rooted or not.
I get that once in a while... haven't looked much into it but if I plug it in it'll reboot or if I hold the power button for a while it'll also reboot. No biggie... I'm a WM user for a very long time. I've learned to live with the little annoyances
I got mine exchanged, the lady just wanted to update my softwre because she was sure that would fix it, then of all things the screen crapped out and wouldn't respond to her touches anymore so I got a new one.
I haven't rooted this one yet.

Touch Screen No Longer Working! HELP

Hi I am not sure what happened but I found someone locally selling a Galaxy Gear for $200.00. I thought that was a pretty good deal so I met up with the person today and got the watch. He showed me it working on his Note 3. He breezed through the screens with his finger. I called him...he took the call on the watch...I mean everything looked fine. Now I must mention I already bought a Galaxy Gear and love it. Been side loading apps and really having fun with it. I thought for this price I could play around with rooting and try some things that I did not want to on my existing gear because I am happy with the way it is working. Figured if I sold it on Ebay eventually I would still make possibly $50.00 when it was all said and done. So the first thing I did was charge up the new Gear ..it was at 87% already but thought it could not hurt. I was trying to figure out how to link TWO gears to my Note 3 and you pretty much just add a new gear and unpair or disconnect the other. So far so good...so I get the option to restore my data....I'm like sweet! Goes through the entire process including with even watch styler. I push a recently configured watch face to the gear. And that's as far as I got. I tried to swipe left and right with no luck. no up or down either. Ok, I figure maybe the buggy watch styler hung up the gear. Hold the power button down on the side and I get the reboot or shutdown...go to hit shutdown and the screen does not sense I am touching it. I tried it over and over and still nothing. Finally my only option was to hold the side power button in....says rebooting...actually comes up shows the time but I still cannot swipe in any direction. I even went as far as to go into the system menu by pushing the side button over and over after the reboot and I did a reset in there but still no touch response. Now If I had not actually seen it working I would have thought the dude pulled a fast one on me and who knows maybe he still did but it WAS working. Out of desperation I called Samsung and gave them my serial number and they told me it is eligible for warranty return...but watch them find it was previously wet or dropped somehow. I do not know if it has been but that would just suck. So much for my good deal. Do any of you extremely smart folks know what I can try or do you think it and I are hosed? I did try USB to see if that made a difference and if I go into the download mode I could launch ODIN and it shows it is detected. I am trying not to totally reset my other gear by uninstalling anything on the phone but I trust you guys so what do think I should do?

Split Screen Mode Gone Crazy

Hey all. Just grabbed a new 32 gig Edge on Thursday. Everything was working fine up until this morning. As I was scrolling through an article, the Split Screen kept coming up and going away. I thought I hit something so I paid it no mind. As time passed, it started going crazy on its own. I wasn't pressing anything, just unlocking the phone and putting it down on the table.
It was almost like there was a ghost (or remote operator) screwing with me.
I did a factory reset, thinking maybe one of the apps I installed was causing some kind of issue. Still having the same problem.
Anyone else dealing with this on their new phone?
Hi,
I've got the exact same problem with my 32GB Edge. While my kids were playing some Lego Junior game on it (yeah I know, that was the the last time ), it started going haywire. It's like someone's pressing the button for recent apps all the time and sometimes very rapidly.
After a factory reset, logging on with my own Google account resulted in the same behaviour. So I tried another factory reset and tried my wife's Google account while restoring as little as possible. Now things seemed a little better so I tried the same with my Google account. That went fairly well (it now pressed Recent Apps once only when I pressed the Back button myself) but after a little time of fast charging, it went all crazy again.
So maybe it's got something to do with (over)heating? I'll try to leave it off now and see what will happen when it's cooled down.
Did you (or Samsung) happen to solve the problem?
ChrisFM77 said:
Hi,
I've got the exact same problem with my 32GB Edge. While my kids were playing some Lego Junior game on it (yeah I know, that was the the last time ), it started going haywire. It's like someone's pressing the button for recent apps all the time and sometimes very rapidly.
After a factory reset, logging on with my own Google account resulted in the same behaviour. So I tried another factory reset and tried my wife's Google account while restoring as little as possible. Now things seemed a little better so I tried the same with my Google account. That went fairly well (it now pressed Recent Apps once only when I pressed the Back button myself) but after a little time of fast charging, it went all crazy again.
So maybe it's got something to do with (over)heating? I'll try to leave it off now and see what will happen when it's cooled down.
Did you (or Samsung) happen to solve the problem?
Click to expand...
Click to collapse
sorry! didn't realize there was a response here. i've yet to find a fix. it'll happen every now and again. i try to reboot it, but sometimes i can't because of it going crazy. once rebooted, it behaves for a little while.
but in terms of the back button giving me recent apps, that happens way too often.
I've had the same problem with the S6 edge 64G. After Samsung advised on a factory reset, to no avail, I spoke with my network provider who suggested a replacement sim. This worked for a few days but then back to the exact same problem as described above. Working along the lines of the sim replacement I noticed this problem occurs more frequently in areas of poorer coverage. I tried the phone in Airplane mode when I noticed the problem was occuring and it stopped straight away. Haven't spoken to my network provider since but now I'm not sure if it's a sim issue or the over heating problem.
Its hardly an effective fix having a phone that you can't make calls on so I might have to settle for the' return to samsung for repair' option.
Hope this helps a little in finding a solution
Does anyone have a fix for this. My phone started doing this whilst on charge, and I have a gorilla case, so the overheating thing made sense until I let it cool down and removed the case and it still happens. The reboot (holding all four buttons down) does not work.
Multi-screen glitch
I am having the same issue on my Galaxy s6. I installed the Multi-Window Toggle app from a developer on this site and now instead of switching in between recent apps and multi-screen, it switches between recent apps and the home screen. It doesn't seem to be related to overheating with my phone. It can be just sitting on the counter and start doing it all on its own. Very disappointed.
I'm having the same problem with my s7 edge 32gb. Haven't found a fix. If ywguys upgrade to an s7 you may find the same issue unfortunately. Its probably a software problem. Hopefully a system upgrade can fix it soon.
Hi, I have a Verizon Galaxy s6 and got the software update late last week. Since then, my split screen has gone crazy. It goes through these cycles of splitting the screen and vibrating. It is unusable when in the cycle. HELP!!!
Hi, I too started having the same issue with Galaxy S6 on ATT. Any fix for this?
I got caught in a monsoon the other day (really heavy rain) I was only in it for maybe a min and a half till I could ride my bike to cover, but unfortunately, I was soaked and so was my phone. I wiped the water off, but I noticed that some may have gone in my headphone jack because everytime I pressed my back button the multi window button would light up and then start flickering and turn off. So I turned my phone off for awhile to let it dry out and now my button is not working at all. it's been 2 days of not working and all the sudden tonight it starts opening up my recently used apps and telling me it's going into split screen mode and glitching like this 20 times or so, every couple of minutes. My S6 has gone downhill the past couple months. 3 weeks ago it stopped charging completely the battery would drain after 2 hours of regular, to minimal use and when I went to go plug it in, it would notice that I would plug a cord into it, but wouldn't charge. It did that on and off for a week. now it charges, but tells me it's over heating every couple hours. Now it's doing this glitch with the button. Kris upfront up either split screen, or recently used apps overt and over again. The button still doesn't work, won't light up, or do anything when I press it. It'll only lights up when the back button is pressed. I just thought my button was broken cause of water damage, but maybe it's a software issue?
I replaced my screen protector. Problem resolved!
Replacing or removing screen protector didn't solved my problem. I have edge 6 32gb and it's clearly not an software issue because I have flashed my phone with different firmware with odin and still the problem occurs again ....
I'm thinking this might be due to screen protector I recently installed. I had the thin one before but since adding the thicker one this has started happening. So much that the phone is almost unusable. If this doesn't work, the phone might be going out the window!
Samsung Galaxy S6 Split Screen & Apps Gone Crazy
I also have the split screen issue with my Samsung Galaxy S6 (not an Edge). I've done everything recommended up to and including a factory reset to no avail. I also removed the screen saver (which was relatively new) and that did nothing.
I also have an issue with the recent apps toggle key, which in the end, may be the real issue. The key only works randomly and lights up even less than that.
Anyone?? Any other ideas? I, personally, have reported this to the BBB and requested an inquiry since this has been a known, major issue since long before I purchased the phone in September 2015. We are in the middle of the inquiry now. Will advise as to the outcome.
This works!!!!
I have a fix but im new it wont ket me post till after ten post. Want help email me..bummer just trying to help.
[email protected]
I had the same problem. I thought it was because glass was cracked. Tried replacing the glass, and actually ended up getting an entire new AMOLED/digitizer assembly, installed it, and it has the same problem. So annoying! I can't even send texts because it splits the screen and/or opens recent apps like every 0.5 seconds. The only thing that helps is having one finger continually pressing down on the screen as the app is open, which will let me scroll with my other finger and the app wont go in to split screen. I think it is a software/internal hardware problem. Not Cool, since this is an expensive phone.
EretsimmaI said:
I replaced my screen protector. Problem resolved!
Click to expand...
Click to collapse
I took the screen protector off of my wife's s6. It was okay for a few minutes, then it started again. the same thing everyone else is experiencing. 'Can't afford a new device right now. So she has to downgrade to a s5
This fixed mine
Hi guys my sister had the same problem and I tried the toggle app and that didn't work for me but I found this vidio on YouTube on how to disable the multi window button and it worked for her! I'm not allowed to send a link but if you type into YouTube 'disable back and multitask button' it's the first one to come up. hope this works!
My samsung s6 edge has been switching between recently used apps, going into switch screen mode and both power and home buttons haven't been working consistently. If I do a force restart the buttons only work for 10 mins or so. I also did a factory reset and am currently using a replacement phone because the reset did nothing. Some people seem to think this is due to an SD card corruption, I'm not so sure. My screen is also shattered but it had been shatter 6 months prior to this problem occurring so it is not related. If I take the phone in they'd have to repair the screen as well and that will cost too much for me.
Hi, I have had this issue twice and both times I think it was moisture/humidty related. The first time it resolved itself after presumably drying out any condensation. Today I had the same issue and fixed it by blowing a warm hair dryer into the bottom of the phone for a few minutes.

Samsung Galaxy A71 died after updating to Android 11

Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Essex_Hal said:
You probably done it.But have you plugged it into A computer to see if the computer can detected it?
Click to expand...
Click to collapse
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
BorisMKD said:
Yes i did, nothing shows in Device Manager. As I said, I tried every possible trick to wake the phone up, but it was unsuccessful.
I end up taking it to the carrier store cuz it is still under warranty. They told me if they can't fix it, they'll probably give me a new one or to wait for Galaxy A72 To arrive in 2 weeks. We'll see what happens.
Click to expand...
Click to collapse
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Essex_Hal said:
Least you still have A warranty to help you.
Good luck with it.Hope you don't lose your data if it's still on the phone.
Click to expand...
Click to collapse
They fix it, it said it was software problem, got stuck on rebooting. I get it today (2 weeks later) and it worked. They managed to turn it on but without a factory reset, every app was there, every picture, video, contacts, call history, etc. I don't know how they did it, but they did. So when I got my phone back I tried to restart it normal way, long press of the power button, then tap Restart and again restart. The phone restart it without a problem. I was happy. Then later that day (2 hours ago when I'm writing this, I notice that always on display when i touch the phone screen will show up but doesn't switch off after 10 seconds (I set it up like that), instead it started to blink in intervals like i was touching the screen continuously. Then I did a deep soft reset. You know, when you press Volume down and Power button at the same time and.... got the same problem again. Phone is non functional, none combination of pressing buttons worked, just like i describe it in the OP. Just for information, I did the same on my previous phone Galaxy A7 2018 and never had this problem. I did it on this phone too, never had a problem. Then I remember it that on both phones when i do that and not having problems were running on Android 10. this phone now update it to Android 11 and that buttons combination is probably bricking the phone. It's just a thing I notice. So I am planning to call the official service that fixed the phone how did they do it, so maybe I can do it myself too. I don't want to wait for another 2 and a half weeks.
I am facing the same issue. And I think my warranty is out. Did you get to ask them how can you turn it on yourself!!
I would really appreciate some help here!
BorisMKD said:
Ok, so here is to explain what happened, so you can have a clue what am I talking about.
I bought Galaxy A71 a month ago (give or take), so out of the box it had Android 10. The phone was working flawlessly. Battery life awesome, pictures from camera great, etc. So, few days ago on March 26, 2021, an update to Android 11 came in. I am a tech nerd, I know about phones, rooting, flashing, etc.
So, I saw that I have around 78-80% of the battery so it was enough to download and install Android 11.
Downloading and installing and optimizing apps after went smooth as silk. I usually soft restarting my device after any software update, so I did that after the installation of Android 11 was entirely finished.
But, this is what happen when I restart my phone the normal way. I press and hold the power button, the dialog of Power off, Reset and Airplane mode came out, tapped twice the reset button and phone went restarting and just.... died. I remember that when I soft restarted my phone, the battery was on 72%. So I tried any trick in the books to turn on my phone again like combinations of pressing buttons, then with USB cable, charger, etc, but nothing was responsive. It's like the phone was clinically dead.
My phone is still under warranty and I will probably end up taking it to the T-mobile store, but the point of this thread is to inform others of the situation like mine and see if someone else had the same problem?
Maybe someone will post a solution what to do in situations like this?
If I find any solution, I will update this post with all the details.
Click to expand...
Click to collapse
have same issue too anyways to fix it?

S20FE TMobile black screen

Got up this morning to a black screen. At first power + down volume would show the Samsung boot screen, but it would never fully boot. One time it did make it to the the home screen but froze almost immediately. After that it has only showed the Samsung boot screen a few times while holding down power + down volume. I have tried tried power + down volume or up volume several times now and can never get it to show anything any more. The phone should also have power as it has been charging all day. After doing some reading I was going to flash it with Odin, but it only shows up as QUSB_BULK_CID... and Odin doesn't see it. This is after installing Samsung USB drivers v1.7.59. Is there anything else I can do?
hello colleague
Reading this post makes me think about making periodic backups.
since I also have an S20 FE 5g TMO.
I hope I have a solution to the problem.
but apparently I think it will be hardware problems.
I have investigated and there is also a publication of an s20 with the same problem.
greetings
Can you point me to the S20 with the same problem? I really hope it isn't a design issue with the hardware as I have 3 other S20FE's. All bought at the same time. The phones are only a few months past 1yr old. Would be nice if it is a software issue. Since I couldn't figure anything out with it, I dropped it off at a replace called ubreakifix by asurion. They were listed as a repair center on Samsung's website.
I got the phone back today. At first the shop said they couldn't reproduce the problem after I left it there. It was just slow to start up. Gave it back and didn't charge me anything. After I left I just started open and closing stuff. And the UI would freeze some, plus I would get System UI not responding and Process system isn't responding errors. I took it right back with the error. They were able to scan it again. This time there Samsung software said it had corrupt memory. They said the board would need to be replaced and that would cost what a new phone would cost. So, I just ordered a refurb S20FE from Back Market. I am still going to try and wipe and flash it. But, I don't know if I trust it now.
Just looked in the software update menu and noticed it updated the system on 2/7 at 12:10pm. The phone had the black screen on the morning uf 2/8. The alarm didn't go off at 6:00AM. So, it started acting up less than a day after the update. Coincidence?

Categories

Resources