Ive just bought a brand new Mate 10 which came with EMUI 8.0.0 (Android Oreo 8.0). Everything is great except that when I plug the phone into my car Android Auto starts on the phone (Black AA Screen) and the HU starts to switch to AA but all I get is a black screen. Whats even more interesting is that AA seems to be alive behind it all as if I touch the screen, things happen, eg if I press the hardware phone button and then touch the screen, it will call someone. If I hold the hardware phone button down I can issue voice commands.
Any idea's how I can get my HU screen to work?
I am using a Xiaomi A1 running Android8.0 and also have an Opel Astra K - with no AA-problems!
Try to check your cable, or replace your cable to the original one ...
Tiemichael said:
I am using a Xiaomi A1 running Android8.0 and also have an Opel Astra K - with no AA-problems!
Try to check your cable, or replace your cable to the original one ...
Click to expand...
Click to collapse
Yep, using the supplied cable. Tried 2 others as well. Same behaviour.
Sent from my ALP-L29 using Tapatalk
Poxy lame response from. Huawei:
"Thank you very much for contacting Huawei and we are truly sorry for the inconvenience caused.
With regards to your inquiry, we would like to inform you that Huawei is currently working with Google to fix this problem. Please look out for new updates for your phone system and Android Auto, and install the updates when possible. It is recommended that you wait for new updates in which the problem is fixed."
So 12 months after the issue was reported with Android 6 devices, it's still happening with Android 8. So #[email protected]&ing lame.
Sent from my ALP-L29 using Tapatalk
It's really incredible that this issue has not been fixed yet. I have issues too with my Huawei Mate 10 Pro and Android Auto. It's supposed to be a "flagship" device and it doesn't work with Android Auto. Wtf?
I was thinking about to get a Huawei mate 10 pro.
Googled android Auto and USB-C.
No thanks Looks I like I will look for an old USB phone.
Qefx said:
I was thinking about to get a Huawei mate 10 pro.
Googled android Auto and USB-C.
No thanks Looks I like I will look for an old USB phone.
Click to expand...
Click to collapse
DOnt be put off by USB-C. Its purely a Huawei issue. Point in case, my new Nokia 8 works great.
I dont think is the phone problem in your case it might be the AA car board compatibility! I have Mate 10 pro and honda civic 2018 and AA works with no issue.! I am a happy Huawei AA user: v well connectivity BT phone, media and charging in the same time of usingAA.
crislleen said:
I dont think is the phone problem in your case it might be the AA car board compatibility! I have Mate 10 pro and honda civic 2018 and AA works with no issue
Click to expand...
Click to collapse
Car works perfectly with my Oppo R7sf and Nokia 8. It's a phone issue.
that might be the car bord version of software and phone system... as i explained I do have honda civic 2018 with os 4.2.2 and my mate 10 pro emui 8.0.0
crislleen said:
that might be the car bord version of software and phone system... as i explained I do have honda civic 2018 with os 4.2.2 and my mate 10 pro emui 8.0.0
Click to expand...
Click to collapse
Could be. But it's clearly capable of running with Android 7(Oppo) and 8 and 8.1 phones (Nokia) so whose the best candidate?
i dont have an answer but to say i was really sceptical when i purchase my car not long ago reading all was post by huawei AA compatibility..... it has nothing to do with Huawei OS system.... i am the one using both
crislleen said:
i dont have an answer but to say i was really sceptical when i purchase my car not long ago reading all was post by huawei AA compatibility..... it has nothing to do with Huawei OS system.... i am the one using both
Click to expand...
Click to collapse
So maybe it's just that EMUI has a fix to work with the hardware you have. So far, Ive seen way to many people say their Huawei DOESNT work. Way that don't than do.
drwharris said:
So maybe it's just that EMUI has a fix to work with the hardware you have. So far, Ive seen way to many people say their Huawei DOESNT work. Way that don't than do.
Click to expand...
Click to collapse
hardware always is controled by a firmware which is the os of the car board
crislleen said:
hardware always is controled by a firmware which is the os of the car board
Click to expand...
Click to collapse
Ahh yep...well aware of that. But as I said, everyone else seems to be able to deal with what is there. If all you want to be is a fanboi and tout that you one setup works, that's great. This thread is here to warn people of the ONGOING issue Huawei have with their 2nd rate bloatware OS.
I've got also a Opel Astra K and have several issues with the Mate 10 Pro, connected with the OEM cable..
Despite a factory reset (I originally cloned data from my Honor 7 with Phone Clone app), i have sometimes soft resets when I connect the phone to my car, with a message "No compatible application.. ".
Some other times, I've got a black screen, the only way to play music is to select USB as source on IntelliLink (Opel infotainment).
Phone doesen't work correctly : no notification on car display when receiving or making a call
Waze not working at all.
Never had this issues with my Honor 7. Outside this I'm satisfied with my phone, but I would like to have Android Auto running well....
numero_6 said:
I've got also a Opel Astra K and have several issues with the Mate 10 Pro, connected with the OEM cable..
Some other times, I've got a black screen, the only way to play music is to select USB as source on IntelliLink (Opel infotainment).
Phone doesen't work correctly : no notification on car display when receiving or making a call
Waze not working at all.
Click to expand...
Click to collapse
I have also the Opel astra k. Despite waze not working and the phone not showing up while calling. I have no issue.
But I have a new phone and the big screen of intellilink (r900 I think?)
Never drove long though. Today I will drive for 2 or three hours. Let's that there is no crash!
The bugs are annoying. But I don't care.
Qefx said:
I have also the Opel astra k. Despite waze not working and the phone not showing up while calling. I have no issue.
But I have a new phone and the big screen of intellilink (r900 I think?)
Never drove long though. Today I will drive for 2 or three hours. Let's that there is no crash!
The bugs are annoying. But I don't care.
Click to expand...
Click to collapse
I have the "basic" Intellilink (7 inch display). Maintenance of my Astra is programmed for next Thursday, I'll ask my dealer if there is any update of Opel software
Same exact problem with Opel Astra K and Huawei Mate 10 Pro, but problem got worse when I went to update the software to the Opel service.
Had R 4.0 IntelliLink version 1.12.5.2 for 1,5 year and after updating it about 2 weeks ago, it's version is IP34.5.1 (1.34.5.6). Also HW version is E2.
Before the update I had the random black screen on android auto, about 1 out of 4 times but it was working without issues 3 out of 4 times. After the update..... I ALWAYS get black screen So, the problem got worst for some reason.
So, I completely factory reset both the phone and R 4.0 IntelliLink... unfortunately same issue with black screen. I also tried both original cable and an SBS type C cable that used to work before the update... nothing again..
I also have a Lenovo Phab that works without any issue on Android Auto! Also iPhone with CarPlay works very nice and always as well!
Tried everything I found on the web regarding dev mode etc but nothing helped. The screen remains black, understands the touch and in order for the screen to show R 4.0 IntelliLink default icons, I remove the key, open the door, lock the car and after 2 minutes I unlock the car, put the key on the ignition and everything is back to normal.
Really don't know why exactly the problem got worse, although I read around the web that in order for Android Auto to work on R 4.0 IntelliLink EVERY TIME, you simply have to update the software on the OPEL service.
slashamb said:
Same exact problem with Opel Astra K and Huawei Mate 10 Pro, but problem got worse when I went to update the software to the Opel service.
Had R 4.0 IntelliLink version 1.12.5.2 for 1,5 year and after updating it about 2 weeks ago, it's version is IP34.5.1 (1.34.5.6). Also HW version is E2.
Before the update I had the random black screen on android auto, about 1 out of 4 times but it was working without issues 3 out of 4 times. After the update..... I ALWAYS get black screen So, the problem got worst for some reason.
So, I completely factory reset both the phone and R 4.0 IntelliLink... unfortunately same issue with black screen. I also tried both original cable and an SBS type C cable that used to work before the update... nothing again..
I also have a Lenovo Phab that works without any issue on Android Auto! Also iPhone with CarPlay works very nice and always as well!
Tried everything I found on the web regarding dev mode etc but nothing helped. The screen remains black, understands the touch and in order for the screen to show R 4.0 IntelliLink default icons, I remove the key, open the door, lock the car and after 2 minutes I unlock the car, put the key on the ignition and everything is back to normal.
Really don't know why exactly the problem got worse, although I read around the web that in order for Android Auto to work on R 4.0 IntelliLink EVERY TIME, you simply have to update the software on the OPEL service.
Click to expand...
Click to collapse
Personally I think it's the other way around. I think EMUI can't work with newer HU software.
Related
Hey, do you guys get Android Auto to work fine on a car? I tried it recently with VW Passat and Opel Insignia (both 2017 models) It didn't connect to Passat, and was hanging every 2-5 minutes in Insignia. When it hung, it still worked on the phone, but the interface on the car got frozen and unresponsive.
JakubAnderwald said:
Hey, do you guys get Android Auto to work fine on a car? I tried it recently with VW Passat and Opel Insignia (both 2017 models) It didn't connect to Passat, and was hanging every 2-5 minutes in Insignia. When it hung, it still worked on the phone, but the interface on the car got frozen and unresponsive.
Click to expand...
Click to collapse
i recommend to take to service center
cause android auto is limited and it s not easy like phones to flash another firmware and etc
:good:
What do you mean by Android auto being limited? I am talking about the phone piece since it's quite clearly some issue with the phone - the same cars work fine with my girlfriend's Samsung
Is there someone who could test the compatibility of the P20 Pro extensively with Android Auto? I suspect the general incompatibility (waze, Google music, in call screen,...) of the Mate 10 Pro is still not solved and till now not one review pays attention to this glaring issue. Curious if Huawei has solved this problem with this new phone.
More info on https://www.facebook.com/huaweinotcompatiblewithandroidauto
Interesting. I'll listen here before buying, because I use Android Auto quite a bit, so if it doesn't work it's a no go for me.
Unfortunately the first feedback reports the same incompatibility as with the Mate 10 Pro.
https://m.facebook.com/story.php?story_fbid=204982796762460&id=187291041864969
I'm having issues connecting the phone to the head unit now with the android 8.1. It is telling me that there is a error code of communication error 6
This is diabolical, for such a basic functionality!!!
I am awaiting delivery of my P20 Pro, and was literally 5 minutes away from ordering an Android Auto headunit!
You have just saved me a lot of money... thanks!
Hopefully more people on here will be able to test.
For me, the only thing that doesn't work is Play Music. The progress bar moves but there's no sound. BBC iPlayer Radio and TuneIn Radio both work fine. No problems with Maps and phone.
It's poor at best, if you get it working leave it and don't touch anything.
Had a trip in partners Ford Focus - Sync 3 head unit, works fine with Pixel 2XL/XZ1 Compact but this just either didn't want to play anything or when attempting to read a message would give the error "voice commands not available at the moment" same when attempting to use voice commands as well. Once I did get it playing music and maps I just left it as I didn't want to break anything but still no voice commands available.
Looks like Google will be making Android Auto fully compatible with the P20 Pro. Looks like our phone is a big enough launch from Huawei to attract attention from them.
http://www.trustedreviews.com/news/android-auto-wireless-3452655
I'm using a P20 Pro. I have been using android auto in my golf now and everything seems to work fine. The only issues I am having are that I can make calls, but I can't see the phone call on the screen which means I have to use the steering wheel to hangup. When someone rings me I can't see it on my. Infotainment screen. Also can't see all of my contacts. Only my most recent. Hopefully there is a fix coming for this
WDawn said:
Is there someone who could test the compatibility of the P20 Pro extensively with Android Auto? I suspect the general incompatibility (waze, Google music, in call screen,...) of the Mate 10 Pro is still not solved and till now not one review pays attention to this glaring issue. Curious if Huawei has solved this problem with this new phone.
More info on https://www.facebook.com/huaweinotcompatiblewithandroidauto
Click to expand...
Click to collapse
Just received my P20 Pro yesterday, and just like my all previous Huawei phones (P9, P10, Mate 10 Pro) - it works with AA fine enough (only issue - call screen is not being shown).
It's barely usable...
Well it's my first Huawei phone (coming from an S8) and I'm a big fan of AA probably because of Waze...
Here are my remarks:
- Google Maps works from time to time
- Waze doesn't work at all, I have a black screen
- and for the audio it's impossible to switch between the apps and there's no audio
So unless you're using Google Maps extensively, I don't see why you'd use the P20 Pro with AA.
For those who are thinking how it was with an S8, well it was kind of a all or nothing experience. I've had periods where the phone wouldn't connect to AA and suddenly start working again.
I have also noticed that the cable quality is very important.
Android auto working fine for me. Only issue is the phone charges very slowly when connected. My one plus used to charge much quicker when connected to car head unit
Hello I've P20 and vw sportvan, no map (waze or Google maps)... I've black screen. No sound when I want to use Google music... I hope Huawei make something to solve this....
I have AA in a Pioneer headunit, working with a P20 Pro, I get audio issues with Google Play Music, waze works fine...
Got a P20 Pro and Android auto is working perfect in my Volkswagen Passat GTE. Been using it daily and everything works fine for me including Waze and Spotify
Skickat från min CLT-L29 via Tapatalk
Doesnt Work
Pioneer X8800BT headunit worked flawlessly with Sony Xperia Z5 Premium so it's not the headunit.
Waze worked for a hour or so with audio then this became a black screen. Google play music "plays" but no sound comes out. In the end I had to unplug the phone from headunit (which I paid good money for) and use the unit as a dumb bluetooth speaker while using Waze directly off the phone...
I think I'll be returning it and getting a Pixel 2 XL unless someone can give me hope that there is work being done to solve this? I don't want to root it just yet because my credit card / banking apps stop working.
Shame as it's an otherwise excellent phone - but this is a deal breaker for me.
From my point of view is essential to have a quality USB cable. Everything (Waze, Google maps, call screen) works seemly with original cable delivered with charger. With another cable work call screen only, Waze and Google maps shows black screen. With cheap USB cabel my mobil phone (Huawei P20 PRO) doesnt connect to car (Hyundai i30 2018).
yesterday an AA update hit the play store. anyone tried after that?
snudel said:
yesterday an AA update hit the play store. anyone tried after that?
Click to expand...
Click to collapse
Yes, no substantial changes...
Hello everyone.
I have the sony XZ1 Compact with Android 9 and I'm not available to connect it to my car with android auto.
Apparently, no one can with this configuration. Is it right? Is a way to do fix it? New Rom, Downgrade, ...
Thanks for your answer.
Loïc
P.s. I tried a few cable, it's a phone issue.
It has worked for me the past 6 months. I am on Android 9, Android Auto 4.2.591434-release with XZ1 compact. Does it work with other phones on your car?
Hi,
On Oreo i had problems with low in-call volume, but on Pie everything works fine without any issues.
Pie 47.2.A.10.45, AA 4.1.590944, XAV-AX100 unit
Hello,
I also have an issue with Sony Xperia XZ1 - Android 9, Android Auto 4.6.593324 - I can't connect it to my car - Kia Niro.
I have tried also with my phone to another car, it also doesn't work.
I've tried with another phone Samsung Galaxy S8 and works perfectly with the same cable. It seems that the issue is with my phone.
Is there a solution for this? Did someone succeed with a Sony XZ1?
Thanks in advance.
It works for me. Android 9, build 47.2.A.11.228 with Android Auto 4.7.593824-release
3rd party cable used in several of my company's fleet vehicles, 2017-2019 Ford Escapes
bornmusician said:
It works for me. Android 9, build 47.2.A.11.228 with Android Auto 4.7.593824-release
3rd party cable used in several of my company's fleet vehicles, 2017-2019 Ford Escapes
Click to expand...
Click to collapse
I have same s/w levels as bornmusician and works fine in BMW i3
it's an annoyance really. I have a Pioneer NEX-4100 and it has pretty nice bluetooth functionality as well as Android Auto, and i use both. I used to not have this problem so i think it's the phone. I have a phone (now) running android 7, and if i connect to Android auto all is fine, but the next time i try to connect to bluetooth, the phone requires repairing and asks me to enter the pin. Any ideas? LG-K20.
I started having the same problem with my phone, which was a Huawei P20 pro. Then I changed it to a P30 pro, but same thing happened.
This is btw with a Ford focus 2019, with standard radio.
After trying different things I found that if I let the car and phone connect via Bluetooth before the phone via cable for AA, then it stopped causing that problem
I have the same problem too, thanks for this tip.
banzaixb said:
I started having the same problem with my phone, which was a Huawei P20 pro. Then I changed it to a P30 pro, but same thing happened.
This is btw with a Ford focus 2019, with standard radio.
After trying different things I found that if I let the car and phone connect via Bluetooth before the phone via cable for AA, then it stopped causing that problem
Click to expand...
Click to collapse
I've noticed the same but I cannot understand why it happens. Anyone has any idea
pippoparecchio said:
I've noticed the same but I cannot understand why it happens. Anyone has any idea
Click to expand...
Click to collapse
Logcat might help
pippoparecchio said:
I've noticed the same but I cannot understand why it happens. Anyone has any idea
Click to expand...
Click to collapse
I think it happens since the phone is not yet connected.
If you connect an unpaired phone, AA will start pairing process, which then causes the current pairing to fail for some reason
There s a module in Magisk that solve this problem
It's for Samsung phone
Envoyé de mon SM-G965F en utilisant Tapatalk
I have updated my phone to android 10 and everything went great, it worked fine and I was pretty happy.
I drive Hyundai Tucson 2017 and using phone (via bluetooth) in the car was great, but since my upgrade there is no sound from the phone (any sound, playing music or phone call) and I can't answer or make the call from the car, phone is pretty useless in the car now (or car is pretty useless with the phone now).
I deleted bluetooth device, and connected fresh and it didn't help. Is there any option I should check? I spent an hour looking through settings and couldn't find anything related. What are other options? Going back to android 9? Hopefully not. Just don't tell me to go to car dealer and ask them to update firmware, I would rather kill myself
I don't have 10 yet so take that for what it's worth.
Do you have a bluetooth speaker or headset you can pair with and see if it works then?
When I do get 10 I'll try with wife's 2017 Sorento, I believe KIA and Hyundai use very similar head unit software and hardware (assuming your trim is the same).
I just tried with JBL Flip 4 and works fine
goranpilipovic said:
I just tried with JBL Flip 4 and works fine
Click to expand...
Click to collapse
Hrm. My next suggestion would be a factory reset - a bit drastic but often helps when there's been a major update. If you do this just make sure you back things up first.
Otherwise I have not heard any other issues on the Lenovo/Motorola forums nor Reddit with this issue.