Related
I'm asking this because my phone spent whole night in some strange looking juice. In the morning when I switched ii on there was a msg about cooling down and since then it never started again.
So after one week I opened it and cleaned each possible part (there was a lot of dry greenish liquid everywhere).
When I put back all together again nothing worked - the green led was off - power button did nothing (only battery inside, no charger)
When I plugged the charger the green light was on but again nothing worked. Power and volume down buttons ddid nothing - only the led blinked once and than stayed continously lit.
I'm 90% sure that battery is dead because when I check voltage on that sticking ribbon one of 4 connection points shows nothing.
So I removed the battery and plugged the charger - and again nothing worked - only the green light was on.
so please somebody tell me that it should be that way I mean atrix hd will not run when plugged in but without battery - so I will still have some hope that only battery is kaput)
thank you in advance.
Why do you switch it on after its been in juice?
well that's a good question
didn't I mention there was a party that night? - well I just did swich it (without too much thinking)
i took my atrix hd apart and removed the battery. my green ligh comes on when the battery is out as well. however, it will not power up. so my question is the same as the op is there any way to test the phone to be sure it is the battery and not the phone? im willing to buy another battery if i know for sure.
thanks!
Hi, i have an Atrix HD and its LCD got broken when it fell from 3 ft high.
The Glass is ok and the phone kept working for a while with a black triangle on top, the touchscreen kept working with no problems.
After a second fall from the bed the LCD went completely black, but the phone kept working (using a HDMI cable to check messages and touchscreen vibrating feedback kept working so i could answer calls).
I let the phone battery die and now it wont turn back on, the charging light turns on, when i plug it on a USB port on Windows i get a connected beep followed by a disconnection beep, as if the phone were detecting the LCD not working and turning itself off.
Is there a way to bypass that? i need to connect the phone to get the files from the internal storage.
I ordered a new LCD but will take a long time to arrive (normally 2-3 months, sometimes longer since a live in Brazil).
JVGA said:
Hi, i have an Atrix HD and its LCD got broken when it fell from 3 ft high.
The Glass is ok and the phone kept working for a while with a black triangle on top, the touchscreen kept working with no problems.
After a second fall from the bed the LCD went completely black, but the phone kept working (using a HDMI cable to check messages and touchscreen vibrating feedback kept working so i could answer calls).
I let the phone battery die and now it wont turn back on, the charging light turns on, when i plug it on a USB port on Windows i get a connected beep followed by a disconnection beep, as if the phone were detecting the LCD not working and turning itself off.
Is there a way to bypass that? i need to connect the phone to get the files from the internal storage.
I ordered a new LCD but will take a long time to arrive (normally 2-3 months, sometimes longer since a live in Brazil).
Click to expand...
Click to collapse
Have you tried charging it from an outlet for a couple of hrs first?
palmbeach05 said:
Have you tried charging it from an outlet for a couple of hrs first?
Click to expand...
Click to collapse
Yes, also tried turning it on with the charger on and hdmi on as well.
Ok, i tried using mythtools but it acts as if the phone is not connected, same as above, windows reacts as if i was connecting and disconnecting a flash drive so the phone has some response.
anybody has any idea on what i could do?
Ok, the screen arrived, i installed it, but seems to have the same problem
Can someone please help me out here, when i connect it to the charger, the green light comes on, and then off, is my phone dead?
JVGA said:
Ok, the screen arrived, i installed it, but seems to have the same problem
Can someone please help me out here, when i connect it to the charger, the green light comes on, and then off, is my phone dead?
Click to expand...
Click to collapse
just leave it alone, maybe battery is 0% charged and it will take few mins for it to be able to turn it on
TecknoFreak said:
just leave it alone, maybe battery is 0% charged and it will take few mins for it to be able to turn it on
Click to expand...
Click to collapse
I'm leaving it connected until the green light comes on continuously, after the post i saw that it was turning on and off in a period of minutes... Also i saw a old post of someone that had to charge for 3 days, monday ill check it again.
Another Thing, what you guys think i should use, Motorola original charger or LG G3 charger (1.8 mA).. ?
JVGA said:
I'm leaving it connected until the green light comes on continuously, after the post i saw that it was turning on and off in a period of minutes... Also i saw a old post of someone that had to charge for 3 days, monday ill check it again.
Another Thing, what you guys think i should use, Motorola original charger or LG G3 charger (1.8 mA).. ?
Click to expand...
Click to collapse
Always use what the phone brings on box as accessories. This case will be Moto original charger
Also by now you should be able to turn your device on. Just remove charger and re-plug again and try to turn your phone on
TecknoFreak said:
Always use what the phone brings on box as accessories. This case will be Moto original charger
Also by now you should be able to turn your device on. Just remove charger and re-plug again and try to turn your phone on
Click to expand...
Click to collapse
The phone is in the charger for 3 days, now the light is not turning on again, when i hold down the power + vol down the green light blinks fast, i guess ill see if i can find a battery that is compatible to test, since the Atrix HD was not sold in Brazil, the Razr or Razr HD is right?
JVGA said:
The phone is in the charger for 3 days, now the light is not turning on again, when i hold down the power + vol down the green light blinks fast, i guess ill see if i can find a battery that is compatible to test, since the Atrix HD was not sold in Brazil, the Razr or Razr HD is right?
Click to expand...
Click to collapse
AHD and RHD batteries will work with the AHD. Remember, we do have the EB40 battery (RHD battery) mod that works with our device, and ours shipped with the EB20 (AHD battery).
palmbeach05 said:
AHD and RHD batteries will work with the AHD. Remember, we do have the EB40 battery (RHD battery) mod that works with our device, and ours shipped with the EB20 (AHD battery).
Click to expand...
Click to collapse
Wow, i forgot the phone was there charging, after a week the alarm sounded, now it's turning on again, BUT the LCD is not, i tried disconnecting and connecting the lcd cable but did not solve it.
Another thing, after more than a week charging, only 17% charge, weird.
Maybe the LCD is not working? or the problem may be on the board.
I have this same issue. Except for the broken screen. My phone just stopped coming on. I did all the key combinations. Even opened it and removed the battery. Tested the voltage in the battery itself and it was fully charged. I tech on the Moto site told me it sounds to him like a LCD issue. I replaced the LCD and still nothing.
I plug my phone to the wall and get a green light for about 7 seconds or so. Then its off. A short time later,(couple min) it comes on again for a few seconds then off again. I plugged it to my PC and get the green light for the same seconds. The PC makes the chime that it would normally do when something is plugged into the USB. No changes done on the PC though. Doesn't try loading drivers or anything. After a few seconds, it chimes again and the green light goes out. Repeats about every 2 min.
Anyone found the issue?
Hi,
After many years of enjoying this magnificent phone the disaster came.
The phone discharged overnight and switched off. In the morning I had to send some texts, so plugged the wall charger into USB socked (a weak one ~500mA), after few moments a charging icon appeared and stated that battery has 1%. Ok, I really had to send those messages: I've pressed the power button and phone started to boot.
Sony logo: OK, purple wave, OK...
After 10-20 seconds it suddenly switched of, red LED started to blink.
I thought: OK, system startup needs a lot of power, maybe a charger is too week to keep up.
So I left phone for few more minutes to charge, but without success.
That was the last time I saw screen was on.
Phone is a C6903, running on a stock, rooted 14.6.A.1.236 with the recent XZRecovery.
Bootloader has been unlocked.
For the moment I've tried everything but opening back and doing the testport-trick.
When I connect the power only red led blinks (I left the phone charging overnight, no change).
When I try to enter flash mode: nothing happens but red blinking light.
When I try to start phone nothing happens at all.
But there is still hope:
I connected the phone to 2A charger using a magnetic cable.
Then I've connected normal USB cable to my PC, strange thing started to happen:
When I pressed volume Up (even after few minutes of connecting power+usb) the phone suddenly jumped to fastboot mode (blue led, it was discovered by PC, fastboot terminal was functional)
When I press power button, phone vibrates for a second, then the led pattern changes to: 1s red followed by 0.1s green, then long red, then it repeats...
I'm still unable to enter any recovery nor flashmode...
I'd really appreciate any help, have you got any ideas left how can I revive my phone?
Qba_S said:
Hi,
After many years of enjoying this magnificent phone the disaster came.
The phone discharged overnight and switched off. In the morning I had to send some texts, so plugged the wall charger into USB socked (a weak one ~500mA), after few moments a charging icon appeared and stated that battery has 1%. Ok, I really had to send those messages: I've pressed the power button and phone started to boot.
Sony logo: OK, purple wave, OK...
After 10-20 seconds it suddenly switched of, red LED started to blink.
I thought: OK, system startup needs a lot of power, maybe a charger is too week to keep up.
So I left phone for few more minutes to charge, but without success.
That was the last time I saw screen was on.
Phone is a C6903, running on a stock, rooted 14.6.A.1.236 with the recent XZRecovery.
Bootloader has been unlocked.
For the moment I've tried everything but opening back and doing the testport-trick.
When I connect the power only red led blinks (I left the phone charging overnight, no change).
When I try to enter flash mode: nothing happens but red blinking light.
When I try to start phone nothing happens at all.
But there is still hope:
I connected the phone to 2A charger using a magnetic cable.
Then I've connected normal USB cable to my PC, strange thing started to happen:
When I pressed volume Up (even after few minutes of connecting power+usb) the phone suddenly jumped to fastboot mode (blue led, it was discovered by PC, fastboot terminal was functional)
When I press power button, phone vibrates for a second, then the led pattern changes to: 1s red followed by 0.1s green, then long red, then it repeats...
I'm still unable to enter any recovery nor flashmode...
I'd really appreciate any help, have you got any ideas left how can I revive my phone?
Click to expand...
Click to collapse
Hi, this just happened to me, my phone has been dead for over 4 weeks with just the red led blinking. i tried the test point thing with no success at that point I gave up but last week i decided to get a new genuine battery and it worked it booted up. Your battery is just completely dead thats why it won't boot up!
tilakpatel22 said:
Hi, this just happened to me, my phone has been dead for over 4 weeks with just the red led blinking. i tried the test point thing with no success at that point I gave up but last week i decided to get a new genuine battery and it worked it booted up. Your battery is just completely dead thats why it won't boot up!
Click to expand...
Click to collapse
Thanks for the info! I've ordered a replacement battery already.
I'll open my phone today and measure all voltages. I'll keep you updated.
Good luck
tilakpatel22 said:
Good luck
Click to expand...
Click to collapse
Yup! That was it (at least I think so, I don't have new battery yet)
The Al part of positive battery terminal was broken: I have no idea why, maybe because of age, oxidation and high currents that were drained from this LiPo cell...
Anyway I've managed to temporarily join two broken Al parts, kernel and recovery booted successfully.
Now I need to wait for a replacement battery.
Phone is alive again, thanks tilakpatel for help!
But the magnetic cable trick might be useful in other hardbrick cases: just connect magnetic charger, connect normal USB cable to PC and hold volUp. Phone should be able to enter fastboot even with completely drained battery...
Qba_S said:
Yup! That was it (at least I think so, I don't have new battery yet)
The Al part of positive battery terminal was broken: I have no idea why, maybe because of age, oxidation and high currents that were drained from this LiPo cell...
Anyway I've managed to temporarily join two broken Al parts, kernel and recovery booted successfully.
Now I need to wait for a replacement battery.
Phone is alive again, thanks tilakpatel for help!
But the magnetic cable trick might be useful in other hardbrick cases: just connect magnetic charger, connect normal USB cable to PC and hold volUp. Phone should be able to enter fastboot even with completely drained battery...
Click to expand...
Click to collapse
no problem
I suppose my phone is soft bricked. It doesn't get past the Huawei boot screen. I am still sort of able to enter bootloader and recovery, but I have a problem charging the phone also (which happened after I left in in fastboot mode connected to my PC for a little too long), which means no power to keep it on long for enough to flash rom via fastboot, and trying to do it via 3 key combo with UPDATE.APP on the memory card just says the image is incompatible. The thing with the battery is, when I plug it in it shows that red circle with lightning bolt in the middle like when it's charging, but it immediately changed to green (as if it's fully charged I assume) and the red led flickers. As I understand it, the red light flicking means a battery fault. I know when the red light stays on continuously it means the phone is charging, but that doesn't happen. It just blinks. I can disconnect the battery and retry and it always just keeps blinking, and turning it on means it'll die within 30 seconds. So I can't unbrick my phone if the battery won't charge and furthermore Best of ll is this is I installed a new battery 2 weeks ago and had no problem new battery. I even replaces it AGAIN when I thought the battery was faulty. So perhaps you guys know of some software, hardware, or unconventional trick to get it to charge. I'm very desperate for help! Thanks all for reading!
Just keep it plugged in overnight.
Ugliest Moa said:
I suppose my phone is soft bricked. It doesn't get past the Huawei boot screen. I am still sort of able to enter bootloader and recovery, but I have a problem charging the phone also (which happened after I left in in fastboot mode connected to my PC for a little too long), which means no power to keep it on long for enough to flash rom via fastboot, and trying to do it via 3 key combo with UPDATE.APP on the memory card just says the image is incompatible. The thing with the battery is, when I plug it in it shows that red circle with lightning bolt in the middle like when it's charging, but it immediately changed to green (as if it's fully charged I assume) and the red led flickers. As I understand it, the red light flicking means a battery fault. I know when the red light stays on continuously it means the phone is charging, but that doesn't happen. It just blinks. I can disconnect the battery and retry and it always just keeps blinking, and turning it on means it'll die within 30 seconds. So I can't unbrick my phone if the battery won't charge and furthermore Best of ll is this is I installed a new battery 2 weeks ago and had no problem new battery. I even replaces it AGAIN when I thought the battery was faulty. So perhaps you guys know of some software, hardware, or unconventional trick to get it to charge. I'm very desperate for help! Thanks all for reading!
Click to expand...
Click to collapse
Your battery is drained.. That's the thing.. Charge it, the LED will blink red few times amd as you mentioned, red circle will turn green.. it doesn't mean that the battery is full charged, but instead, it means that the battery is charging... Let the battery charge for few minutes (possibly an hour or so). Do note whether the phone reboots or not.. if not.. its ok..
After charging your device, switch it off (if your device is turned on). Connect it to your PC and just press & hold the vol- key... It should go into fastboot mode... If it goes, then just flash the boot image of your current build..
I too faced similar problem few days back amd resolved it by doing this.. (I was on b596 when I faced this problem, I flashed b596 boot.img)
Ugliest Moa said:
I suppose my phone is soft bricked. It doesn't get past the Huawei boot screen. I am still sort of able to enter bootloader and recovery, but I have a problem charging the phone also (which happened after I left in in fastboot mode connected to my PC for a little too long), which means no power to keep it on long for enough to flash rom via fastboot, and trying to do it via 3 key combo with UPDATE.APP on the memory card just says the image is incompatible. The thing with the battery is, when I plug it in it shows that red circle with lightning bolt in the middle like when it's charging, but it immediately changed to green (as if it's fully charged I assume) and the red led flickers. As I understand it, the red light flicking means a battery fault. I know when the red light stays on continuously it means the phone is charging, but that doesn't happen. It just blinks. I can disconnect the battery and retry and it always just keeps blinking, and turning it on means it'll die within 30 seconds. So I can't unbrick my phone if the battery won't charge and furthermore Best of ll is this is I installed a new battery 2 weeks ago and had no problem new battery. I even replaces it AGAIN when I thought the battery was faulty. So perhaps you guys know of some software, hardware, or unconventional trick to get it to charge. I'm very desperate for help! Thanks all for reading!
Click to expand...
Click to collapse
Did you recently flash anything to the phone
amageek said:
Your battery is drained.. That's the thing.. Charge it, the LED will blink red few times amd as you mentioned, red circle will turn green.. it doesn't mean that the battery is full charged, but instead, it means that the battery is charging... Let the battery charge for few minutes (possibly an hour or so). Do note whether the phone reboots or not.. if not.. its ok..
After charging your device, switch it off (if your device is turned on). Connect it to your PC and just press & hold the vol- key... It should go into fastboot mode... If it goes, then just flash the boot image of your current build..
I too faced similar problem few days back amd resolved it by doing this.. (I was on b596 when I faced this problem, I flashed b596 boot.img)
Click to expand...
Click to collapse
I thought the green circle and red flashing led meant doomsday for my device. I left it overnight at some point and it even got really hot. Strangest thing is, the screen doesn't turn off when it shows the red circle and blinking red led. And having left it overnight like that connected to the charger made the phone very hot and it didn't charge at all.
Roya1jr said:
Did you recently flash anything to the phone
Click to expand...
Click to collapse
I did in fact flash some things, but even after that charging worked just fine! (that was before this charging problem) Just now it doesn't boot. (but I was certain flashboot would rescue me. I know I flashed something I shouldn't have, which is why I'm eager to get back into fastboot, but can't without any power and the PC USB to phone connection doesn't provide enough power for it to stay on.
This oddness started randomly while my phone was connected to my PC in fastboot mode (thankfully before trying to flash anything or running any commands)
I very sincerely hope someone has answers for me. I'm desperate as this was a gift and I just had to tinker. to try a better rom :crying:
But luckily I know this forum has the best experts around!
Is the problem the same as the people in this thread
Open the cell phone and disconnect the battery and reconnect it.
I had the same problem and solved it this way.
Roya1jr said:
Is the problem the same as the people in this thread
Click to expand...
Click to collapse
Yes, I guess it's most likely this way..
---------- Post added at 02:33 AM ---------- Previous post was at 02:30 AM ----------
Ugliest Moa said:
I thought the green circle and red flashing led meant doomsday for my device. I left it overnight at some point and it even got really hot. Strangest thing is, the screen doesn't turn off when it shows the red circle and blinking red led. And having left it overnight like that connected to the charger made the phone very hot and it didn't charge at all.
I did in fact flash some things, but even after that charging worked just fine! (that was before this charging problem) Just now it doesn't boot. (but I was certain flashboot would rescue me. I know I flashed something I shouldn't have, which is why I'm eager to get back into fastboot, but can't without any power and the PC USB to phone connection doesn't provide enough power for it to stay on.
This oddness started randomly while my phone was connected to my PC in fastboot mode (thankfully before trying to flash anything or running any commands)
I very sincerely hope someone has answers for me. I'm desperate as this was a gift and I just had to tinker. to try a better rom :crying:
But luckily I know this forum has the best experts around!
Click to expand...
Click to collapse
Either you open your back case and remove your battery..
Or connect your device to the PC but just by holding your vol- key, that will boot you in fastboot mode.. no matter how little charge you have, it should work
amageek said:
Yes, I guess it's most likely this way..
---------- Post added at 02:33 AM ---------- Previous post was at 02:30 AM ----------
Either you open your back case and remove your battery..
Or connect your device to the PC but just by holding your vol- key, that will boot you in fastboot mode.. no matter how little charge you have, it should work
Click to expand...
Click to collapse
Hey there, thanks for your reply. I have in fact disconnected and reconnected the battery countless times without any effect. I also connected it to PC, disconnected battery, reconnected battery while holding VOL- and it didn't boot into fastboot, just the green circle. Just switching it off with the power button makes it switch on again immediately and holding VOL-still doesn't boot into fastboot mode. I actually once got it to boot into fastboot mode, I can't remember how, but it lasted about a minute then it died from low power even while connected to a US 3.0 port with extra power. y the way, one oddity is that when holding VOL+ is actually goes into recovery mode, but I reflashed stock recovery to try and to flash the UPDATE.APP automatic upgrade, but it didn't work and so it's pretty useless.
Thanks for all the suggestions, you guys are awesome! Really hoping you guys can help me out in the end though!
Ugliest Moa said:
Hey there, thanks for your reply. I have in fact disconnected and reconnected the battery countless times without any effect. I also connected it to PC, disconnected battery, reconnected battery while holding VOL- and it didn't boot into fastboot, just the green circle. Just switching it off with the power button makes it switch on again immediately and holding VOL-still doesn't boot into fastboot mode. I actually once got it to boot into fastboot mode, I can't remember how, but it lasted about a minute then it died from low power even while connected to a US 3.0 port with extra power. y the way, one oddity is that when holding VOL+ is actually goes into recovery mode, but I reflashed stock recovery to try and to flash the UPDATE.APP automatic upgrade, but it didn't work and so it's pretty useless.
Thanks for all the suggestions, you guys are awesome! Really hoping you guys can help me out in the end though!
Click to expand...
Click to collapse
Has it charged since then? When you plug in your cable, does it charge, or does it turn on?
I tried charging with powerbank (at that time, I was out on a bus), it got superhot (the only hot thing I got in my life) and it was turning on automatically... I let it charge for 30 minutes, and then I hold the Power button to shut it down (but it didn't work, I guess).. then I connected it to my laptop just holding the volume- button, it did boot to fastboot..
I am out of suggestions, will post you again if anything else comes to my mind...
Hang in there buddy..
amageek said:
Has it charged since then? When you plug in your cable, does it charge, or does it turn on?
I tried charging with powerbank (at that time, I was out on a bus), it got superhot (the only hot thing I got in my life) and it was turning on automatically... I let it charge for 30 minutes, and then I hold the Power button to shut it down (but it didn't work, I guess).. then I connected it to my laptop just holding the volume- button, it did boot to fastboot..
I am out of suggestions, will post you again if anything else comes to my mind...
Hang in there buddy..
Click to expand...
Click to collapse
Nope, it's not charging. I've used multiple chargers and even different PC's USB connections, but all that comes up onscreen is the round green logo with the battery, and sometimes a red one instead of green.
And of course the constant blinking led, it never goes away. and also the screen doesn't go off like it does when it's charging. I swear the moment it turns solid red, if that ever happens, I shall rejoice.
Nevertheless, I have utmost respect for this site and faith in its member! :good::laugh: I just KNOW someone will help me resolve this. I can enter recovery (stock) but it doesn't charge there not does the silly stock recovery have a option to turn off. And even sometimes when it seems completely drained, it seems like it starts charging after about 2 minutes after I plugged it but it turns on the screen, shows the green circle, and red blinking led. I'm at my wit's end. :crying: It was a gift and I messed it up.
I didn't read everything in this thread, sorry, but just asking, did you try to charge it overnight? My brother had an old, really small Vodafone Huawei Phone and sometimes it just turned off and needed at least 12 hours charging time to turn on again. Maybe just try to let it plugged in for a day. It may help.
Vinnipinni said:
I didn't read everything in this thread, sorry, but just asking, did you try to charge it overnight? My brother had an old, really small Vodafone Huawei Phone and sometimes it just turned off and needed at least 12 hours charging time to turn on again. Maybe just try to let it plugged in for a day. It may help.
Click to expand...
Click to collapse
Yep, I did. Annoying thing is the screen stays on when it's plugged in, unlike charging. I kept it plugged in to a wall charger overnight, and the next morning the phone was hot (supposedly because the screen stayed on) and the led was blinking still. When I unplugged it it lost power. This is so strange because just a week ago there was nothing wrong with the battery even.
Had the same problem couple of times
Try this...
1. unplug battery
2. plug-in charger (without battery!)
3. when charger is plugged to the phone then plug battery connector
Enjoy
groobybca said:
Had the same problem couple of times
Try this...
1. unplug battery
2. plug-in charger (without battery!)
3. when charger is plugged to the phone then plug battery connector
Enjoy
Click to expand...
Click to collapse
I've tried that, multiple times. I don't know what to do anymore, I'm desperate.
I want to try to connect a red and white wire directly to the battery connector, and my question is - is it enough to just connect the red one to the hole with plus and the white one for minus? Like in the picture?
I need to try it because when plugged in charger, a short green blink flashes and that's it. Doesn't turn on, doesn't react anyhow. Tried the trick with holding Volume - key and Power Up for 120 seconds and it just blinks again and nothing more. Left for 12 hours, doesn't charge at all. Tried different cables and chargers, and laptops and computers. Nothing makes it turn on.
If connected to the compuer, it is detected as USB device ( after drivers install ) also it is detected as а QHSUSB_BULK but drivers not found. RSD Lite doesn't detect the phone as anything.
Same thing happened to me, minus how it was detected for you.
I would advise against whatever you're planning to do. I understand your frustration after trying so many different things, but eventually you just get lucky once and that's all you need. Nothing will make it magically turn on, the trick is to give it enough juice in order to manually turn it on.
I too tried for hours. Hooking it up to my laptop even said that it's charging, until it eventually died again, meaning that it either wasn't charging or the charge was weaker than the expenditure (screen + CPU, etc). However, unplugging it from the laptop and hooking it back up to the turbo charger would stop the charging, and it would go back to the green light and everything, so I just left it on the laptop and kept trying to turn it on.
Every time I tried to turn it on, it would reach a different point in the boot sequence, so I knew that I needed to give it enough juice to complete the boot, and that's what I did. Eventually, it turned on with 0% battery. Completed boot, and that's when I put it on the turbo charger. Almost instantly it went up to 1% and started charging normally from then.
Good luck and remember, all you need is patience.
---------- Post added at 10:30 PM ---------- Previous post was at 10:26 PM ----------
Btw, I also have a Moto E with a failing battery that behaves similarly. I never let it charge while turned off now because I learned from experience that having the phone ON inside of Android is enough to fix the problem 95% of the time.
This isn't a hardware issue. Well it is, but the battery isn't completely dead, it's just starting to die, and that's causing the software to become confused.
When the phone is off, the software is off. All you have is the hardware, so the software (where the problem lies) is unaffected. You need the software to be ON so that it can react to changes (like fixing it).