Camera artefact - Huawei Mate 10 Guides, News, & Discussion

There's is an artefact of specific shape right in the center of the image, when objects of specific pattern are captured.
The artefact is most visible, when the vivid colour mode is selected, and almost invisible (but still existing), when shooting with normal colour mode. It's invisible in b/w, and I've never seen it on objects not having a textile-like pattern.
A crop of one my photos (vivid colours) is attached.
Other owners' photos (in russian, need to expand the spoilers via (+) sign):
https://4pda.ru/forum/index.php?s=&showtopic=872677&view=findpost&p=70509322
https://4pda.ru/forum/index.php?s=&showtopic=872677&view=findpost&p=70302291
Looks like the problem is software-related, because people haven't noticed any artefacts in raw images, for example.

Thanks for bringing this to our attention!
I've checked several patterns en direction of that pattern but it seems to be OK on my 10 pro. I also checked a hundred or so other photo's, all clear afaic.

blackspp said:
Thanks for bringing this to our attention!
I've checked several patterns en direction of that pattern but it seems to be OK on my 10 pro. I also checked a hundred or so other photo's, all clear afaic.
Click to expand...
Click to collapse
Maybe, your patterns dont suite Anyways, at least 3-4 people did notice it. Its really hard to see, if taking a photo with normal colors, and easier to see, if using vivid colors mode. Btw, I've tried to take a photo of the image that I attached from my monitor, and in vivid colors its possible to get the mentioned artefact - though rather difficult.

Artifact?
You mean the red/pink hot spot?
Every camera has that more or less..
Sent from my BLA-L29 using Tapatalk

Bromsoket said:
Artifact?
You mean the red/pink hot spot?
Every camera has that more or less..
Sent from my BLA-L29 using Tapatalk
Click to expand...
Click to collapse
Did you look at the attachment?) Idk what every camera with multiple lenses has, but I doubt that lenses can produce an artefect having a rhomb shape.

DoubleThinker said:
Did you look at the attachment?) Idk what every camera with multiple lenses has, but I doubt that lenses can produce an artefect having a rhomb shape.
Click to expand...
Click to collapse
Not talking about lenses, I said "every camera" not lenses...hope you saw that..
Sent from my BLA-L29 using Tapatalk

Bromsoket said:
Not talking about lenses, I said "every camera" not lenses...hope you saw that..
Sent from my BLA-L29 using Tapatalk
Click to expand...
Click to collapse
Ah, sorry, misread. Anyway, the artefect doesn't seem to be normal and common to cameras.

I noticed the same artefact on my device while I was taking photos of a phone case for sale..anyone mentioned a solution or workaround?

The best thing would be to make Huawei aware of this asap. Tweet them, email them. Etc. It won't be fixed if they aren't aware it's an issue.

Related

[Q] How to get this camera to make good pictures

Howdy! I've got this phone for 3 days now. One of the main reasons to choose this one, is the camera. It should give stunning pictures, right? Wrong.
I can't for the love of me get even one good picture. Each and every one is either out of focus, distorted in some way, or it looks like there's not enough light (even when the picture is taken outside).
I started out with the automatic mode. What I dislike there, is that it never chooses the max. resolution. Manual mode, I can't get it to make good pictures either; though that might be because of lack of expertise.
Is my device broken? Am I doing something wrong? Help would be appreciated.
Angelusz said:
Howdy! I've got this phone for 3 days one. One of the main reasons to choose this one, is the camera. It should give stunning pictures, right? Wrong.
I can't for the love of me get even one good picture. Each and every one is either out of focus, distorted in some way, or it looks like there's not enough light (even when the picture is taken outside).
I started out with the automatic mode. What I dislike there, is that it never chooses the max. resolution. Manual mode, I can't get it to make good pictures either; though that might be because of lack of expertise.
Is my device broken? Am I doing something wrong? Help would be appreciated.
Click to expand...
Click to collapse
What is your firmware version? 354 i guess.
z_harris said:
What is your firmware version? 354 i guess.
Click to expand...
Click to collapse
Thank you for your reply. I'm currently on the newest firmware. I'm running RomAur v3.2. I had the same problem on a different modified stock ROM of the latest firmware build.
I only know for good light condition, you set the ISO to as low as possible and 20mp manual and need a pair of steady hands. I still havent figure out low light condition, some ppl suggest twilight mode.
1. manual mode. the automode is bull****
2. fullsize. you can resize after the shooting^^
3. let the iso as low as possible. remember that the image becomes a little brighter than in the preview. use flash if its dark
i dont have any problems with the camera, even if taking pictures of moving obejcts in dark conditions. just stop shaking your hands and geht the iso lower^^
Caffeineshock said:
1. manual mode. the automode is bull****
2. fullsize. you can resize after the shooting^^
3. let the iso as low as possible. remember that the image becomes a little brighter than in the preview. use flash if its dark
i dont have any problems with the camera, even if taking pictures of moving obejcts in dark conditions. just stop shaking your hands and geht the iso lower^^
Click to expand...
Click to collapse
Yea iso to a lower value
Here is a picture with iso over 100
And one at 50 (if picture can't be attached then I'll post it next - having issue with xda app)
Sent from my C6903 using XDA Premium 4 mobile app
Meh I'm not happy with xda app
Here is pic with 100 iso
U may need to adjust ev accordingly
Sent from my C6903 using XDA Premium 4 mobile app
Colorful !
Envoyé de mon C6903 en utilisant Tapatalk
This is with bad lighting (Sun was shining at the cam), a view from my window. Is this the quality I should expect from this phonecam?
Inside, it's never sharp. There simply seems to be too little light to make sharp pictures. The flash does nearly nothing. The low ISO setting makes it lag very much as well, reducing the screen fps to 3 or something like that. I guess it's difficult for the device to keep up.
http://aciai.me/i/uk0v.jpg
Check out my images in this topic
http://forum.xda-developers.com/showthread.php?p=47315006#post47315006
Nothing wrong with the camera with the right settings and don't have shaky hands!
wezzel98765 said:
Check out my images in this topic
http://forum.xda-developers.com/showthread.php?p=47315006#post47315006
Nothing wrong with the camera with the right settings and don't have shaky hands!
Click to expand...
Click to collapse
Those do look better. Do I understand correctly that I should take a course in photography and buy a an app to get decent pictures out of this thing? I've heard about FV-5 before. Is it that much better than the stock camera app?
im not satisfied at all with z1 camera , am i missing something ??
Angelusz said:
I've heard about FV-5 before. Is it that much better than the stock camera app?
Click to expand...
Click to collapse
there are two apps much better than FV-5
1) Pro Capture: More details. Sharper pictures. aiding grid to get great shots. (but you can't manage ISO level and the max resolution is 8MPX)
2) Camera Zoom FX: Faster focus. More MPX option (18MPX resolution is available)
Angelusz said:
Those do look better. Do I understand correctly that I should take a course in photography and buy a an app to get decent pictures out of this thing? I've heard about FV-5 before. Is it that much better than the stock camera app?
Click to expand...
Click to collapse
I've not done photography either mate and the pictures were taken with stock camera application, except the picture of my can
wezzel98765 said:
I've not done photography either mate and the pictures were taken with stock camera application, except the picture of my can
Click to expand...
Click to collapse
Then my device is broken. I tested a few shots next to a Galaxy Note 3, and it made much (MUCH) better pictures than my Z1. Tried all kinds of settings, no way to make it right. So mine must be ****. I'm getting it exchanged because of a lazy pixel anyway, but I'm really disappointed in Sony here. I thought they made quality products. :x
guybrush2099 said:
there are two apps much better than FV-5
1) Pro Capture: More details. Sharper pictures. aiding grid to get great shots. (but you can't manage ISO level and the max resolution is 8MPX)
2) Camera Zoom FX: Faster focus. More MPX option (18MPX resolution is available)
Click to expand...
Click to collapse
Okay, thanks for the tips.
wezzel98765 said:
Check out my images in this topic
http://forum.xda-developers.com/showthread.php?p=47315006#post47315006
Nothing wrong with the camera with the right settings and don't have shaky hands!
Click to expand...
Click to collapse
Mmm, can you explain me better auto mode? Do you selected a scene? Do you select single focus point or multi point?
Metering? (Can you explain this)
HDR or image stabilizer?
Do you use the hardware button to take pictures or the software one? I noticed that using the hw one after you press focus and then more to shoot produce a little movement that can make your photo bad. Am I the only one that find the camera button too hard?
Thanks a lot!!!!
Sent from my C6903 using XDA Premium 4 mobile app
Angelusz said:
Then my device is broken. I tested a few shots next to a Galaxy Note 3, and it made much (MUCH) better pictures than my Z1. Tried all kinds of settings, no way to make it right. So mine must be ****. I'm getting it exchanged because of a lazy pixel anyway, but I'm really disappointed in Sony here. I thought they made quality products. :x
Okay, thanks for the tips.
Click to expand...
Click to collapse
Got my Z1 today.
I have exactly the same problems as you have. Even my Galaxy Nexus with 5mp does better photos :crying:
Also tried some different camera settings without any success.
Don't know what to do now...
ganex said:
Got my Z1 today.
I have exactly the same problems as you have. Even my Galaxy Nexus with 5mp does better photos :crying:
Also tried some different camera settings without any success.
Don't know what to do now...
Click to expand...
Click to collapse
My advice: Contact the seller and have it exchanged. I think it's a hardware problem.
yes..nexus can't take better pictures than xz1..there's a problem
Inviato dal mio C6903 con Tapatalk 4
what do you think?
http://www.pic-upload.de/view-21310660/DSC_0030.jpg.html
(sorry for the wrong rotation)
settings: manual, iso 200, light +0,7, 5284x3963.
what is wrong? what focus do you use?

front camera noise

The front camera is extremely grainy on my new z1. It would look noisy on the screen and i would assume through image processing it would clear it up. but it would do it so the quality itself is very muddy and blurry.
I was able to capture a picture of myself that didnt seem to do the image processing for some reason, and then i took another right after and it did the clearing up of the noise. I attached both. anyone has any suggestions? is this normal? the only thing i can think of is maybe my screen protector is affecting something in the light sensors? cause it isnt even over the camera.
And mind you, these pics arent in the best lighting conditions, but it wasnt very dark as you can see a window behind me. running 4.3 stock update.
Seriously? The first pic on the left is very bad. Even if I try the worse settings I do not get that kind of pictures. Man, I do not know what to say.
eclyptos said:
Seriously? The first pic on the left is very bad. Even if I try the worse settings I do not get that kind of pictures. Man, I do not know what to say.
Click to expand...
Click to collapse
I was never able to duplicate the first pic again. so im thinking that was just some sort of glitch. but the view on the screen before i took out both pics looked almost as bad, until it actually saved the pic (second).
Bump
Sent from my C6903 using XDA Premium 4 mobile app

Panorama mode: "Cannot take picture. Please pan faster."

I'm trying to take a panorama with my Z3C. Lighting is good (bright daylight). I've panned from very slow to very quickly. Everytime, it says it cannot take the picture and tells me to pan faster. "Cannot take picture. Please pan faster."
I also tried it indoors just to see. Same error message.
Any ideas? The superior auto mode and manual modes work fine. This is my first time trying panorama and it's simply not working. Thanks.
Edit: One more piece of info. In the little "preview" at the bottom of the screen that shows a tiny version of the panorama that is being taken, it IS filling in as expected, so it appears that things are working. But when I take my finger off the shutter it gives me the error message.
phositadc said:
I'm trying to take a panorama with my Z3C. Lighting is good (bright daylight). I've panned from very slow to very quickly. Everytime, it says it cannot take the picture and tells me to pan faster. "Cannot take picture. Please pan faster."
I also tried it indoors just to see. Same error message.
Any ideas? The superior auto mode and manual modes work fine. This is my first time trying panorama and it's simply not working. Thanks.
Edit: One more piece of info. In the little "preview" at the bottom of the screen that shows a tiny version of the panorama that is being taken, it IS filling in as expected, so it appears that things are working. But when I take my finger off the shutter it gives me the error message.
Click to expand...
Click to collapse
It takes practice to get it right. I believe that if you also change the altitude it will say the same. So try to pan at the same height or it will also say the same thing.
Thanks for the input. I've tried about 50 times. Can't seem to get it!
Sent from my D5803
I gave up on the panorama, it literally is the worst thing I have ever tried. I might just get a Panorama app for taking those types of pics. I know the struggle that you are having. The only way to get it to work, is to do a full sweep, that seems to be it.
NRG1975 said:
I gave up on the panorama, it literally is the worst thing I have ever tried. I might just get a Panorama app for taking those types of pics. I know the struggle that you are having. The only way to get it to work, is to do a full sweep, that seems to be it.
Click to expand...
Click to collapse
Oh you have to sweep all the way till the entire thumbnail at the bottom is filled up with picture? That's truly ridiculous, if so.
Sent from my D5803
NRG1975 said:
I gave up on the panorama, it literally is the worst thing I have ever tried. I might just get a Panorama app for taking those types of pics. I know the struggle that you are having. The only way to get it to work, is to do a full sweep, that seems to be it.
Click to expand...
Click to collapse
phositadc said:
Oh you have to sweep all the way till the entire thumbnail at the bottom is filled up with picture? That's truly ridiculous, if so.
Sent from my D5803
Click to expand...
Click to collapse
Yes you have to, thought you knew that.
If you don't you'll get a part of the picture that's just grey.
Dsteppa said:
Yes you have to, thought you knew that.
If you don't you'll get a part of the picture that's just grey.
Click to expand...
Click to collapse
Nope, didn't know that, and it makes Sony panorama mode completely worthless. I don't always need my panorama to be the maximum width permitted by the software. Sometimes i only need it to be slightly wider that one picture would allow.
I think this is the first phone I've had in years that forces panoramas to be the same size every time. Ridiculous.
Sent from my D5803
phositadc said:
Nope, didn't know that, and it makes Sony panorama mode completely worthless. I don't always need my panorama to be the maximum width permitted by the software. Sometimes i only need it to be slightly wider that one picture would allow.
I think this is the first phone I've had in years that forces panoramas to be the same size every time. Ridiculous.
Sent from my D5803
Click to expand...
Click to collapse
I downloaded Google Camera for just Panorama.
NRG1975 said:
I downloaded Google Camera for just Panorama.
Click to expand...
Click to collapse
Is the quality decent?
Sent from my D5803
phositadc said:
Is the quality decent?
Sent from my D5803
Click to expand...
Click to collapse
For the most part, yeah. But I only use it for Panorama pics, and that is it. Istill use the built in Sony app fpr all other camera work.
Image sample please?
NRG1975 said:
For the most part, yeah. But I only use it for Panorama pics, and that is it. Istill use the built in Sony app fpr all other camera work.
Click to expand...
Click to collapse
Hey mate, thanks a lot for mentioning that you use Google Camera for Panoramas. I want to purchase the Z3C but have this huge concern over the small resolution of panoramas.
Could you please upload a good highest possible res panorama image here? I want it just to check the quality of the panorama. I don't want panorama images to be limited by Sony's hardware, that's the thing. Could you please upload a full size panorama? Thanks a lot!
HearseRider said:
Hey mate, thanks a lot for mentioning that you use Google Camera for Panoramas. I want to purchase the Z3C but have this huge concern over the small resolution of panoramas.
Could you please upload a good highest possible res panorama image here? I want it just to check the quality of the panorama. I don't want panorama images to be limited by Sony's hardware, that's the thing. Could you please upload a full size panorama? Thanks a lot!
Click to expand...
Click to collapse
I have managed to get a half panorama on my Xperia Z3 (Not compact model) and when you get the photo that has grey you just need to crop it, very hard to get it perfect though becuase it still expects you want the entire sized pano -_- heres a pic of a half pano I took on my Z3.
Works fine on mine although I've found it doesn't like low light conditions, that's when it starts giving me the pan faster error...
DrunkAzSkunk said:
I have managed to get a half panorama on my Xperia Z3 (Not compact model) and when you get the photo that has grey you just need to crop it, very hard to get it perfect though becuase it still expects you want the entire sized pano -_- heres a pic of a half pano I took on my Z3.
Click to expand...
Click to collapse
Thanks a lot for responding with your helpful photo and comment, I'm sorry I wasn't active on this site and I forgot about the question that I asked here.
I got the Z3C finally just 10 days ago! Haven't installed the Google Camera app as yet, as I am waiting for my MicroSD card to arrive so that I don't block up all the internal storage. Once I get it, I'll install the Google Camera app and check out the Pano on my own too.
Thanks for your help mate, appreciate it!

Taking a photo using the 2 rear cameras?

HI EVERYONE!
is there any way or some application that lets you use the 2 rear cameras at the same time to take just one photo and thereby increase the image resolution? Mixing pixels or by interpolation, I do not know.
Somebody knows?
Thank you all!
gpfmello said:
HI EVERYONE!
is there any way or some application that lets you use the 2 rear cameras at the same time to take just one photo and thereby increase the image resolution? Mixing pixels or by interpolation, I do not know.
Somebody knows?
Thank you all!
Click to expand...
Click to collapse
Well the camera does somewhat support this as it does use both cameras when you use the live focus option. Not exactly what you're looking for but if you're good at editing photos you can get it done.
When using Live Focus, it'll take a pic with both lenses and you'll be able to export a copy of the "wide" angled pic and one of the zoomed one. Only drawback is that the zoomed pic is already zoomed so you'll end up needing to zoom in the wide pic to match it.
Again, not exactly what you're asking for but only thing I can think of. I believe this is the only option as one lense is zoomed in permanently.
Sent from my SM-N950U using Tapatalk
Rydah805 said:
Well the camera does somewhat support this as it does use both cameras when you use the live focus option. Not exactly what you're looking for but if you're good at editing photos you can get it done.
When using Live Focus, it'll take a pic with both lenses and you'll be able to export a copy of the "wide" angled pic and one of the zoomed one. Only drawback is that the zoomed pic is already zoomed so you'll end up needing to zoom in the wide pic to match it.
Again, not exactly what you're asking for but only thing I can think of. I believe this is the only option as one lense is zoomed in permanently.
Click to expand...
Click to collapse
I think you're right ... thank you very much for your answer
gpfmello said:
I think you're right ... thank you very much for your answer
Click to expand...
Click to collapse
No problem bro. [emoji1417]
Sent from my SM-N950U using Tapatalk

Camera greyish pictures

Hi, I've just got my p4xl and when taking photos I keep getting this issue were some pictures looked washed out possibly even greyish. I'm taking these pictures in fluorescent lights (like most work places). Pictures below show the difference.
I'm guessing, with these to pics, it's because of the screen being on in the 2nd pic and it changed the white balance.
Sent from my Pixel 4 XL using Tapatalk
EeZeEpEe said:
I'm guessing, with these to pics, it's because of the screen being on in the 2nd pic and it changed the white balance.
Click to expand...
Click to collapse
The screen is on in both pictures and I never had this problem on my old pixel 2.
Rotten Ross said:
The screen is on in both pictures and I never had this problem on my old pixel 2.
Click to expand...
Click to collapse
Yeah but one has it facing forward and the other is off angle. I'm guessing you don't have your Pixel 2 XL still to compare?
Sent from my Pixel 4 XL using Tapatalk
EeZeEpEe said:
Yeah but one has it facing forward and the other is off angle. I'm guessing you don't have your Pixel 2 XL still to compare?
Click to expand...
Click to collapse
No but I took thousands of pictures like these on my Pixel 2 previously and the white balance never did this. Also I've lost the ability to add portrait blur in Google photos
Rotten Ross said:
No but I took thousands of pictures like these on my Pixel 2 previously and the white balance never did this. Also I've lost the ability to add portrait blur in Google photos
Click to expand...
Click to collapse
Well I still think it's a white balancing issue. I had the Pixel 2 XL as well.
Adding portrait blur in Google Photos isn't the camera app. Are you trying to add it to people or things because it only works on people. If you don't get the little pop-up for "Blur-background", try going to edit the photo and if you go to the sliders, you might see the "blur" option.
Sent from my Pixel 4 XL using Tapatalk
EeZeEpEe said:
Well I still think it's a white balancing issue. I had the Pixel 2 XL as well.
Adding portrait blur in Google Photos isn't the camera app. Are you trying to add it to people or things because it only works on people. If you don't get the little pop-up for "Blur-background", try going to edit the photo and if you go to the sliders, you might see the "blur" option.
Click to expand...
Click to collapse
It's definitely a white balance issue but how do I fix this? The same camera app on the P2 doesn't have this problem.
I know the blur has nothing to do with the camera app, just noticed I couldn't do on my new P4XL when I could on my P2. I know it was part of the feature drop just expected it to be on my new phone too
Rotten Ross said:
It's definitely a white balance issue but how do I fix this? The same camera app on the P2 doesn't have this problem.
I know the blur has nothing to do with the camera app, just noticed I couldn't do on my new P4XL when I could on my P2. I know it was part of the feature drop just expected it to be on my new phone too
Click to expand...
Click to collapse
Try using the "auto" adjust in Google Photos. Helps a lot with white balance issues.
Portrait blur is in your new phone. Did you try what I suggested?
Sent from my Pixel 4 XL using Tapatalk
EeZeEpEe said:
Try using the "auto" adjust in Google Photos. Helps a lot with white balance issues.
Portrait blur is in your new phone. Did you try what I suggested?
Click to expand...
Click to collapse
Yeah, no blur slider but the toast option doesn't show up to make the picture a portrait pic, which is strange as I have the latest version of Google photos.
Rotten Ross said:
Yeah, no blur slider but the toast option doesn't show up to make the picture a portrait pic, which is strange as I have the latest version of Google photos.
Click to expand...
Click to collapse
And just for clarification, you're trying with people right? Again, the toast option doesn't necessarily always appear. I've had it not appear and I still get the slider.
Sent from my Pixel 4 XL using Tapatalk
EeZeEpEe said:
And just for clarification, you're trying with people right? Again, the toast option doesn't necessarily always appear. I've had it not appear and I still get the slider.
Click to expand...
Click to collapse
Yes with people. No slider no toast. Hopefully it will reappear for me soon. Also hope I can find a solution for the bad white balance as I take lots of pictures for work.
Rotten Ross said:
Yes with people. No slider no toast. Hopefully it will reappear for me soon. Also hope I can find a solution for the bad white balance as I take lots of pictures for work.
Click to expand...
Click to collapse
Just an example of how well auto does to fix white balance. Just saying.
Sent from my Pixel 4 XL using Tapatalk
It does I'm prove it but no where near how it should be. I do appreciate the advice.
Just as another perspective, your initial images certainly don't appear washed out or 'grey'. I think the issue you're picking up on, as EeZeEpEe suggested, is white balanced based. Perhaps you're not aware, one of the differences between the 2xl and 4xl, is that the machine-learning-based white balance algorithm is supposed to produce more natural-looking images under harsh lighting conditions, but as it turns out, some edge cases can end up looking worse instead.
sstanton86 said:
Just as another perspective, your initial images certainly don't appear washed out or 'grey'. I think the issue you're picking up on, as EeZeEpEe suggested, is white balanced based. Perhaps you're not aware, one of the differences between the 2xl and 4xl, is that the machine-learning-based white balance algorithm is supposed to produce more natural-looking images under harsh lighting conditions, but as it turns out, some edge cases can end up looking worse instead.
Click to expand...
Click to collapse
Ah I think you're talking about the really bad white balance issue it used to have?
https://www.androidpolice.com/2019/11/10/pixel-4-white-balance-bad-images/
I never had it even before the fix but that looked pretty terrible.
Sent from my Pixel 4 XL using Tapatalk
Went for a run around sunset and took my post run selfie and the first picture the colour is unedited and the colours are off. The second one I had to edit to make the colours looked natural. I don't understand why it does this. Overall I'm happy with quality of the camera but it is a little annoying.
Sorry first post didn't load the picture
Rotten Ross said:
Sorry first post didn't load the picture
Click to expand...
Click to collapse
I think you uploaded the edited picture a second time. The unedited showed up sideways but I can see the color difference even so.
Sent from my Pixel 4 XL using Tapatalk
EeZeEpEe said:
I think you uploaded the edited picture a second time. The unedited showed up sideways but I can see the color difference even so.
Click to expand...
Click to collapse
The unedited one is more like the tone etc that I got with my P2. Although I took a picture today and the colours are fine just wish it would be consistent

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