Hi everyone, first of all i excuse for any mistake i will make, im not English Anyway, my problem is this: i'd like to full wipe my phone and then install a new ROM, because my s advance has become insanely unstable, random shut down and general app close. The problem is that i cant manage to make my Windows 7 Laptop detect it. When i plug it in (tried different cables and usb ports, nothing changed) a window pops up saying "Unknown Device" or "The device could not be installed", classic messages when the system fails installing drivers. I tried every f**king tip found on internet, read literally dozens of discussions on differents forums and boards, nothing. Installed kies, uninstalled kies, installed generic samsung usb drivers, tried uninstalling and reinstalling the device from "Manage Devices", tried manual update of drivers via "find driver on local pc", choosing both "\Windows\inf" or "choose manually from a list" looking for (the much suggested on internet) MTP drivers, never found. Tried a factory reset (directly from the phone, i cant even make Odin find the phone), i have no popups on the phone to choose the usb connection, it just charges battery.
Im running CyanogenMod 11 - janice, a very bugged one actually, time passing has made it insanely unstable.... Ty for any help, i'm getting mad trying to solve this...
Try this
https://forum.xda-developers.com/an.../live-iso-adb-fastboot-driver-issues-t3526755
Unfortunately even this didn't worked, at this point i'm thinking that there is some hardware problem in my usb connector. Thank you anyway!
Check if USB Debugging is NOT turned on.
1. Go to Settings \ About phone \ Hit build number couple of times (until you see "you are now developer")
2. Go to Settings \ Developer options \ Android debugging - set to "OFF"
Related
Everything was fine before until my system got crashed and I had to run XP recovery disk, after the incidence, every time I connect my phone, a window pops up and asks me to install driver for the android phone. I tried everything, every driver from the oldest sdk and the lastest wouldn't solve a freaking problem. It says: Cannot install this Hardware. Fatal error during installation. I did uninstall driver, rollback, update, use "regedit" to remove everything that has "adb" and "android" but none is working. I even go to the C:\WINDOWS and delete the: android_usb, WdfCoinstaller01005.dll and reinstall but still not working. This has been going for 3 months, I scratch my head till it bleeds and did a tremendous of research till the google page burns down, but i can't find a solution. Changing cable and different usb port don't help too. It works on my laptop tho. Can't seem to solve the problem, I never thought i would ask this question here for help. Tell me what you think?
If it was my computer I would just reformat the whole thing instead of repairing it.
Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????
Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
install kies
I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.
Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)
I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?
Is usb debugging turned off?
o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn
mrhaley30705 said:
Is usb debugging turned off?
Click to expand...
Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.
Go to settings/about phone. Look at the very bottom to see what rom you are running.
mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
Click to expand...
Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.
I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Raistlin1158 said:
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Click to expand...
Click to collapse
Thanks for the quick reply.I did that and it was set to mtp + adb...
When I then connected it it tried installing the driver and I got..
Driver device software was not installed.
Please consult with your device manufacturer for assistance getting this device installed
MTP USB Device X Failed
I tried updating the MTP drivers again from device manager but this time got
Windows encountered a problem installing the driver software for your device
Windows found driver software for your device but encountered an error while attempting to install it.
SAMSUNG Mobile MPT Device
This device cannot start (code 10)
From what I'm reading it's a computer error not the phone. Can anyone suggest a new set of drivers to download (that doesnt involve Kies) as I've had issues with picking up harmful software from random sites when I've been struggling to find drivers.
I tried using the suggestion at the bottom of here r.e.Portable Devices and deleting the Upperfilters string Link but also to no avail.
Oh, and yes I've tried different ports and cables.
Well that's me done for the evening! I've tried everything mentioned in this thread including updating java and windows media player and all the afformentioned stuff but still no dice.
Could it be the actual drivers or a random windows 7 setting that I haven't yet tweaked since my clean install of windows??
http://d-h.st/YpV
Here are the correct drivers, install then reboot your pc.
Raistlin1158 said:
Go here for drivers.
---------- Post added at 01:00 AM ---------- Previous post was at 12:57 AM ----------
http://d-h.st/YpV
Here sre the correct drivers, install then reboot your pc.
Click to expand...
Click to collapse
Sorry,I know I'm tired but I can't see a link on your post...
Highlighted in red
The newer drivers don't really wwork with the 9305 so find some older drivers. That works for me
Sent from my GT-I9305 using xda app-developers app
Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves
woldranger said:
Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves
Click to expand...
Click to collapse
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
Cheers, yeah, I was going to try them but I wasn't at my pc at the time I wrote that. I've downloaded the exe package but now it seems there are still drivers to uninstall - I uninstalled the drivers through device manager and went into my C drive and removed the SAMSUNG folder with the USB drivers in it. I'll restart the pc and hope that helps with the removal....
woldranger said:
I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.
Click to expand...
Click to collapse
Having the same problem. but I am on 4.3 rom using carbon rom a few days then transferred to pac man rom. My cellphone is not detected in my computer but it is being detected in the safely remove usb options. I tried to use a usb otg cable and a flash disk. No notification is seen on my phone but I can access the files on the flash disk (using usb otg cable) in the file manager. Tried the *#7284# but error occurs and says connection problem or invalid MMI code. I found that MTP udb device says failed
Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).
woldranger said:
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).
Click to expand...
Click to collapse
Just got the same problem. But my problem is already solved. Just flash a new rom. In my instance, I flash ripper rom
For the past week I've been trying solution after solution found from the net to try and get my HTC One to connect to my computer and show up as a portable device. I'm running Windows 7 x64 SP1 with all updates possible, latest drivers and chipset drivers and even installed optional drivers to try and fix the problem. I've tried USB Debugging and nothing happens, tried uninstalling all drivers from USB device manager and reinstalling which also didn't work, tried installing MTP drivers seperatly, nothing happens, tried windows update's htc drivers, they fail to install every time.
My problem in short is, I cannot get my device to connect to the computer so I can use the storage space to add/remove/edit files on my phone.
I've recently tried a program called "DoubleTwist" which actually got the HTC Sync Manager to recognise my phone, but even that shows no storage available.
My details:
Windows 7 SP1 x64 PC,
HTC One in metallic blue 32GB,
HTC MTP Device Drivers Failed
MTP USB Device Drivers Failed x3
Developer unlocked,
USB Debugging On/Off
I can edit in any additional details required.
TrundleButt
Umh, connect the phone at the pc, go to Device Manager (windows logo + x -> device manager), and unistall all the voice about the one.
After go to the control panel, and unistall the htc driver from here.
Now, install HTC sync.
For me and other friend worked.
I've tried uninstalling the failed drivers but they still fail every time i plug the device in, It's not really a problem with htc sync manager as I've pretty much given up on that already. My problem is that I can't get my computer to recognize my device, only as a cd drive which is for the installation of htc sync manager and and relevant drivers.
I've tried your solution 5 times before and it doesn't fix the issue as it's the drivers failing to install and the fact it won't accept drivers for my usb device for MTP or pretty much anything related to my device.
Anyone know of away to remove the bad drivers and install fresh working ones without crippling the use of my mouse and keyboard? because windows suggests I remove the usb host controller drivers which kills the use of all usb ports on my computer, meaning i have to replug them in turn re-installing the usb host controller drivers at the same time.
still got the problem of not being able to connect my device and have it recognized, by the computer as mass storage, removable storage, or MTP. that is the real problem I'm trying to fix, after that I may consider trying to get htc sync manager to work.
Any help at all would be nice... Anyone?
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
TrundleButt said:
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
Click to expand...
Click to collapse
Got the exact same problem, work PC won't recognise the device. Haven't tried home just yet as this is the first it has occurred. Software update a couple days ago.
Called HTC - no dice, they keep saying install HTC Sync and the drivers.
Anyone else come across this issue/have a solution?
I posted in a different thread, but let me sum up again.
I had a couple of people reporting this issue on Win7 - phone connected to USB, came up as android device with exclamation mark in Device Manager. It really made me think what could have happened, because it was working a week before. I tried different cable, different drivers and realized it was something wrong, when even my phone was not recognized on my friend's PC, yet both of the phones (mine & his) were recognized on my notebook with all the cables and config.
It turned out, that he installed malware stuff and the culprit was iLivid and his friends. It blocked the usb connection somehow. After running Malwarebytes in safe mode, which removed a tons of sh*t, everything worked again.
--- SOLVED see first post second page! ---
Hello XDA,
I am only able to read data on the phone when connected via USB on windows. On the phone itself I can change whatever I want ( Via ES-explorer for example) But in windows file explorer I can't. It will not tell me that I do not have proper writing rights, but instead just decides to freeze for 10 minutes everytime I try to make a file change, to eventually give me a beautiful
"windows explorer is not responding" pop-up
What I have tried :
-Rebooting,
-Reinstalling USB drivers,
-Switching USB debugging on and off,
-Reinstalling root,
-Installing the newest Oxygen OS update from February,
-used different cables (also an old micro USB with adapter) And nothing works.
This sucks because I was just trying to change my photography workflow from being Desktop based to being Android based..
Any suggestions ?
Greetings,
Thijs
www.instagram.com/thi_js
Edits: Clarify issue
i have the same problem be great to find a solution
Did you maybe noticed when this problem occurs to you? I know that one months ago it just did work. Should I reinstall Windows completely?
I've been talking to a few people and it's happening to them to on Windows 10 I think it's just a bug from a recent update try a roll back
lorfo123 said:
I've been talking to a few people and it's happening to them to on Windows 10 I think it's just a bug from a recent update try a roll back
Click to expand...
Click to collapse
How should one file a bug-report for windows 10 then, this can't be something that shouldn't keep unnoticed by them.
Did rolling back fix something for you, and how did you do so?
I've checked another Windows 10 computer which hasn't been updated and it recognises my one plus 3T so if you Google / YouTube windows 10 roll back it should work
Hmm this does suck. This means I cant be up to date on windows for now. Anybody have different suggestions?
1asbak1 said:
Hmm this does suck. This means I cant be up to date on windows for now. Anybody have different suggestions?
Click to expand...
Click to collapse
The only other thing I could suggest is using a virtual machine to run win 7
Did you try back usb ports?. My pc with windows 10 fails with the front ports.
Solution
Backup all the data in your internal memory and try the 'format data' option from twrp to wipe your internal storage. It could solve your problem, as it did in my case.
New solution, just done works!
Plug in your phone and on the computer go to device manager (have phone in MTP mode)
you'll find the phone as a unknowen device
right click on this select "update driver software..."
a window will pop up select "browse my computer for driver softaware"
then on the next bit select "let me pick from a list of device drivers on my comupter"
then you will have a box with "MTP Device" and "MTP USB device"
select "MTP USB device" hit next and it should work 100%
ayush2901 said:
Backup all the data in your internal memory and try the 'format data' option from twrp to wipe your internal storage. It could solve your problem, as it did in my case.
Click to expand...
Click to collapse
Which version of TWRP are you running? The thing is that If I afterward can't restore the data via USB haha, then the whole point of backing it up seems invalid
lorfo123 said:
New solution, just done works!
Plug in your phone and on the computer go to device manager (have phone in MTP mode)
you'll find the phone as a unknowen device
right click on this select "update driver software..."
a window will pop up select "browse my computer for driver softaware"
then on the next bit select "let me pick from a list of device drivers on my comupter"
then you will have a box with "MTP Device" and "MTP USB device"
select "MTP USB device" hit next and it should work 100%
Click to expand...
Click to collapse
This actually worked. Wauw.
Had to reboot a view times in order to get it in effect, nonetheless, THANKS let the creativity start again
Really,My A** is burnt while my phone showing messages to update,,, Fiunally donw..Thanks a lot...!!
super it works
This solution did not work for me. I am using W7 and OOS 5.0.3 rooted. Tried updating MTP drivers in W7, the phone shows up but no data shows in the drive. Still looking for a solution. Can someone please post W7 drivers that work for them? Thank you.
picollo7 said:
This solution did not work for me. I am using W7 and OOS 5.0.3 rooted. Tried updating MTP drivers in W7, the phone shows up but no data shows in the drive. Still looking for a solution. Can someone please post W7 drivers that work for them? Thank you.
Click to expand...
Click to collapse
When you connect the phone to pc do you get a notification on your phone with the USB options?
DirkGently said:
When you connect the phone to pc do you get a notification on your phone with the USB options?
Click to expand...
Click to collapse
yes I can select charge, mtp, ptp, or midi
in device manager sometimes the phone shows up with error 10, device cannot start
tried many different driver versions in updating driver
picollo7 said:
yes I can select charge, mtp, ptp, or midi
in device manager sometimes the phone shows up with error 10, device cannot start
tried many different driver versions in updating driver
Click to expand...
Click to collapse
I doubt there's much we can suggest that you haven't already tried. Try another cable/USB Port/uninstall device from Device Manager and let Windows find the driver. Hell, you probably did all that already.
DirkGently said:
I doubt there's much we can suggest that you haven't already tried. Try another cable/USB Port/uninstall device from Device Manager and let Windows find the driver. Hell, you probably did all that already.
Click to expand...
Click to collapse
Haha, yeah. Does anyone have links to the drivers that work for them?