OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
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Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
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glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
Hihi,
I just recently updated my N1 to FRF83 on stock all the way and have started to experience a problem during my incoming calls and would like to ask if anyone else experiencing this as well.
Even after setting all volumes (notifications,ringing,media etc etc) to 100%, whenever I get an incoming call the phone doesn't ring and it only vibrates/LED trackball.
I've doubled checked that there isn't any contact-specific settings for ringtones and also tried using a volume control app to 100% all volumes. Also checked that its not a speaker problem cos the chosen ringtone plays alright on music players. Also tried both custom ringtones and default ringtones and there's no difference.
Been using my sister's phone to call my phone and the thing is that this situation is not consistent.
Sometimes it rings without any issue. Sometimes the ringtone rings for 3-5 secs and silences. Sometimes it does not ring while trackball/vibrate activates. Sometimes it does not ring and trackball/vibrate does not activate as well. The issue is equally inconsistent regardless of whether the phone is on standby(screen off) or active(screen on).
Thanks in advance if anyone can help
I have the same issue with the FRF91 build of Froyo. Looks like the Google forum has a bunch of people reporting this as well.
I'm going to try to go into recovery and clear the cache. If it doesn't work I'll wipe the phone and see if that fixes it.
Ive noticed since I got my X on Monday that randomly my notification/ringer won't make any sounds. Even if I have it set to the loudest possible setting. When I choose the volume thru the volume buttons the sound when raising or lowering doesnt always work either. I have all the settings correct to make sounds. Could this be a Lollipop thing, or is it my X? Has anyone else had this happen?
Yeah, it's been happening with my device aswell.. no idea what could be the reason, either the Lollipop update or some conflicts with moto apps perhaps? Wish I could fix it.
Bumping this in case someone finds a solution!
I found that if I use the volume buttons to change volumes it goes silent. So I just adjust the volume in the settings/sound to change volume.
I've noticed that the volume takes a step down in certain apps and situations, for instance: whenever I get a notification from whatsapp with the screen both on/off, the volume is rock solid.. but whenever a notification comes through facebook messenger with screen off, the volume is ABSOLUTELY low; meanwhile, with the screen on the volume is fine with both of them. SMS, Youtube and Email notifications are fine aswell (for now).
EDIT: well, it happens randomly even when ringing from a phone call even after adjusting from the settings and not the volume rockers. Gosh, Moto should fix this one asap.
If we had a LED I wouldn't care. I have to keep turning my screen on to see if I have a text msg
Hey guys,
I am having weird sound issues with my new P10.
When setting ringer volume to certain level, it seems to only work with the ringer when somebody calls.
It does not have an influence on WhatsApp, Gmail, text messages etc. These do sound a LOT louder.
So, I can control call ringer just fine, but basically cannot control the volume for app notifications. I also tried to lower the volume for alarm, media etc, but these apps seem to be connected with the ringer volume slider (which is of course what one would expect) but they are much louder that the call ringer.
This is my first Huawei phone so I was hoping to find some setting for this, but no luck. This is really annoying. If I do not want Gmail notifications etc to be loud, I need to lower the ringer volume to minimum, but then I have issues to hear when someone calls
Any idea what is going on?
Tequila.CZ said:
Hey guys,
I am having weird sound issues with my new P10.
When setting ringer volume to certain level, it seems to only work with the ringer when somebody calls.
It does not have an influence on WhatsApp, Gmail, text messages etc. These do sound a LOT louder.
So, I can control call ringer just fine, but basically cannot control the volume for app notifications. I also tried to lower the volume for notifications, media etc, but these apps seem to be connected with the ringer volume slider (which is of course what one would expect) but they are much louder that the call ringer.
This is my first Huawei phone so I was hoping to find some setting for this, but no luck. This is really annoying. If I do not want Gmail notifications etc to be loud, I need to lower the ringer volume to minimum, but then I have issues to hear when someone calls
Any idea what is going on?
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I have exactly the same issues, also in video call in Whatsapp the call volume is very loud and i can't get it lower.
Still searching for an solution.......
If i find one i will let you know.
P10 Plus
The P10 Plus has a same issue.
Yep, it looks like notifications sounds are not only too loud but also still present when sound is "muted"
as a temporary workaround I reduced the volume of the notifications by editing the notification files on my pc. but I am really hoping that Huawei is going to fix this soon.
sound settings do not affect videocalling with facebook messenger on my P10.
So here is my problem,
When I play music or a video (say on youtube) on max speaker volume as much as my device limit, after a while volume automatically lowers down.If I check sound panel, it still shows all volume maxed out.It took a while to get back to original max volume.
Any help would be appreciated:fingers-crossed:
actually that happens whe any notification sound occurs as i face it too
i fix it by sending myslelf a normal msg to make the sound again and make it loud and then i silent my mobile
yograjfire18 said:
actually that happens whe any notification sound occurs as i face it too
i fix it by sending myslelf a normal msg to make the sound again and make it loud and then i silent my mobile
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While mine actually happens even when no notification are there.
It is irritating. Thanks for the help.
Btw isnt there any permanent solution?
SuperSaket said:
While mine actually happens even when no notification are there.
It is irritating. Thanks for the help.
Btw isnt there any permanent solution?
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install pixel experience rom to get some of that good ol' google love
I too face this. Mostly happens when the track is paused but several times, it happens for just no reason.
SuperSaket said:
So here is my problem,
When I play music or a video (say on youtube) on max speaker volume as much as my device limit, after a while volume automatically lowers down.If I check sound panel, it still shows all volume maxed out.It took a while to get back to original max volume.
Any help would be appreciated:fingers-crossed:
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I've seen this happen on my phone as well, but only on the hooq app. Right now, the only fix for this seems to be to close the app by swiping it away from recent apps or force close it altogether.