My XZ1 Compact's headphone jack suddenly stopped detecting any connection. I've tried cleaning out the port, shaking in case there's any dust, and blowing into the port with an air compressor to try removing the dust. Restarting the phone does nothing. Beforehand all I did was unplug my headphones. This is the third time it's happened to my phone since I got it in January. The previous two times it happened it fixed itself after about ten minutes. This has been ongoing for over twelve hours.
Any help would be greatly appreciated.
https://streamable.com/d2c1i
CMT 1412-4444 'Fours' said:
My XZ1 Compact's headphone jack suddenly stopped detecting any connection. I've tried cleaning out the port, shaking in case there's any dust, and blowing into the port with an air compressor to try removing the dust. Restarting the phone does nothing. Beforehand all I did was unplug my headphones. This is the third time it's happened to my phone since I got it in January. The previous two times it happened it fixed itself after about ten minutes. This has been ongoing for over twelve hours.
Any help would be greatly appreciated.
https://streamable.com/d2c1i
Click to expand...
Click to collapse
Make sure that you have registered you phone with Sony, then call support and they will get you to try some fixes. They will ask you to repair it with PC compainion. Call them back and say that's not fixed it and they will give you an address to send the phone to. The last time I sent a phone back it was with me again in 5 days all fixed and cost me nothing.
I had the same problem in my Z3.
The Sound About app gives you a workaround, it let's you manually change output.
seanp25 said:
I had the same problem in my Z3.
The Sound About app gives you a workaround, it let's you manually change output.
Click to expand...
Click to collapse
I have the same issue as OP, but if I use other ear/headphones or use a 3.5 extension cable and original earphones that's having issues, the audio routes to the headset.
I couldn't run the "Sound About" app, it just constantly crashed on me on after installing it. I used another app called "audio router" and it does the same functionality. I can get audio to route to my original headset that wouldn't work but my microphone does not work and then making phone calls the phone's speaker wouldn't work but the headset would get audio but the phone uses the mic on the phone instead the headset.
Is this hardware issue? It sounds like software to me, because the phone does work with other headset/headphones at least the ones I've been testing, like the Sony headset that came with the phone and a broken headset where the right channel didn't work these two work just fine.
Related
For somereason, my phone is stuck in Headphone mode.
like on the top corner, it shows that my phone is still in headphone state.
the problem is that even when my headphone is unplugged my phone is still in that state...
...meaning that, without my headphones plugged in, the other party cannot hear me and i cannot hear them.
i tried soft and hard resetting the phone, but nothing works.
Everything else is working phone, it just that i cannot make a call, answer a call, listen to music without my headphone....
Any help or tips is greatly appreciated.
Thanks alot!!
it already happend to my phone.. what i did is i connect the headset again and did remove my battery and remove the headset then turned on the phone again and the headset icon disappears.
if your problem still continues, i guess you should go to sony ericsson for replacement it seems your jack is grounded or alike. i heard that the jack is somewhat tight and could put a groove in you headset male jack.
PROBLEM SOLVED....
http://www.portability.nl/windows-m...artphone-stuck-in-headset-or-car-profile.html
apparently its a hardward problem...
I had the same problem. This is what i did put your headset back in turn windows media player on now start a song and pull out the headset. Now it should get out of headset mode. Thats what has been working for me twice.
The other thing to watch for too, and this was a big problem with the older model HTC/SPV Devices, is that the detection switch inside the socket gets stuck.
I had this happen many times on my various SPV's up until HTC Started producing models where the headphones plugged into the mini USB.
If it does happen to be the switch getting stuck, you can try plugging in the headset and wiggling it about a bit, or i found that a wooden cocktail stick was a rather good device, to just poke in and rattle about a little bit.
shawty said:
If it does happen to be the switch getting stuck, you can try plugging in the headset and wiggling it about a bit, or i found that a wooden cocktail stick was a rather good device, to just poke in and rattle about a little bit.
Click to expand...
Click to collapse
the stylus is good too.
Hi there,
got the same problem. Tried everything, soft- and hard-reset, cleaned the connector with some alcohol....
Just before i got in the mood to open the case to have a deeper look at the connector, i stumbled over here
This is what i did put your headset back in turn windows media player on now start a song and pull out the headset. Now it should get out of headset mode. Thats what has been working for me twice.
Click to expand...
Click to collapse
This also worked for me
As a conclusion, i think there are several reasons (as usual ) that lead to this problem.
It may partly rely on the connector itself, e.g. bad "on" resistance of the contacts or mechanical twisted in any way.
Maybe some of the internal pull-up resistors are to weak also.
Additionally the software driver may have some issues, to indicate the "plug out" properly.
I also had such issue on HTC universal once upon a time.
It was also partly software related. In other words some "plug-in-plug-out" loops while playing some music solved the issue on that device.
Anyway, this maybe called another weird bug on a winmob platform.
Thanks for the hint again!!!
Best regards,
scholbert
It's me again
I wonder if these headphone problems had gone with the latest firmware.
With R1AA017 the "headphone mode" issue could be reproduced a 1000 times.
1. Today screen, plug in the headphone
2. plug out headphone, headphone symbol stays active
3. plug in headphone again and start WM player
4. start some music, plug out headphone, symbol is gone, sound from the speaker
EDIT:
As it seems with R2AA006 the "headphone mode" issue is gone.
1. Today screen, plug in the headphone, headphone symbol appears
2. plug out headphone, headphone symbol disappears
Works as it should!
Anyway, please report if you ever got these problems and what kind of firmware you are using.
Let's try to concentrate on stock images (R2... , R3...), otherwise this would get very confusing
Cheers,
scholbert
sent it back for repair ... this happened to me twice and i sent it back for repair and the problem was with the headphone not the phone itself
Hi it happened to me as well. so after few times i was pi.... off and i send it to back to SE repair centre. and i also claim a crack in case. and believe or not they fix it in 12 days. That means SE knows those problems very well. my advise is dont be shy and send it there , they will fix it without any hassle.
try to drain the battery and charge it back up.
I also sent it back. After 5 weeks the idiots at SE Service returned it unrepaired, charged me 40 €, and claimed that the phone was once opened (it was not).
Will now buy an HTC or Nokia. Never ever again an SE.
It Got Solved
Hi It's very simple take your stylus and insert it into the headphone socket and move very gently, It will solve the problem.
For me it had worked always.
Weird but works
Hi all
ive been having the same prob here ... :
phone remains in headset mode even after jack is unplugged.
have been trying:
turning registry entry
blowing (worked at very rare times )
stylus/ pin playing ..
till now, no good solution
my request:
is there a way ( cab install, registry hack) so as to disable the whole of the headset.. its ok if i dont use it anymore.. ! i want it software, like some sort of software to disable the headset module completely ...
awaiting reply.
thanks & Regards,
Yeah I think there is a way. If you search for when I posted about this last year I think someone says how to do it in the comments.
Lots of people seem to be claiming that software tricks can solve this problem. If that worked for you, that's a co-incidence. Even re-flashing a different ROM won't sort out a mechanical fault. Just go get a safety pin.
my experience about the headphone problem
First time, when happaned I was crazy, because I coudn't answer a call and the phone looks like was broken. I suggest,(not a big deal) to close the player program prior you disconnet you headphone or in radio panel mode, to swicth to speaker listenig first and then plug off headphone. Nothing else, don't worry
Well, since I'm using a new phone I've decided I'm going to open my phone up to manually fix this problem as for me, what happened was, a very tiny screw got lodged within the headphone jack. I managed to get the screw out but I think I damaged the connector responsible for signaling that a headset is plugged in.
I have one problem however, I dont have the security screwdrivers nessary to gain access so I'm wondering, if anyone know any tricks to open the phone up. I've heard I can use locktite to bond the screw to whatever I want to use however that would be something I'd consider if I cant think of anything else. Until then I'll try using a screw driver just large enough to wedge itself in place and unscrew but if anyone has any ideas or suggestions, please if you would be so kind.
In the meantime if I make any headway I'll let you know what happens. (Does anyone want to know anything if I do open it up?).
Ok I opened it up... Let me tell you it certainly was difficult. My phone had suffered the cracking problem which made it somewhat hard to take apart without it falling to bits but I managed nevertheless.
As I peeled away parts of the phone to get to the small headphone jack, I instantly found the problem, the little clip that performs as the switch to headset mode was buckled... I got some really tiny pliers and I managed to re-bend it however, the clip wasn't touching the contact switch! *RAGE*. So I play around with it a little more and realise hang on... it's moving too much, I then noticed that the clip was actually cracked *ANGER*.
So I decided... ok, off goes the clip. I permanently soldered the connection instead and hey presto, no more headset mode, of course this means, I can never use headset mode but that's not a problem for me.
If anyone wants any help, please feel free to ask . I managed to give the keyboard a clean also! (No more double presses or keys that dont respond either!).
With this goddamn problem, is it possible to connect stereo bluetooth with sound?
Hammerhead89 said:
With this goddamn problem, is it possible to connect stereo bluetooth with sound?
Click to expand...
Click to collapse
Answering the last question: YES it should work as bluetooth audio has nothing to do with the headphone jack and I normally used bluetooth headset with the headphone mode stucked
coming back to topic It seems it is depending on case more soft or hardware-related. in my case it was rather hardware, no mediaplayer/radio method helping and putting stylus in helped only two times.
So I used compressed air to blow through the jack and then cleaned it with the earbud head/material ONLY (as the bud does not fit in) on a wooden stick (but then you might have hard times to pull the rest of the budhead out)
Anyways it worked, so far after many tries to make sure it doesn't get stucked !
I guess in future WD40 may be even better
Man this phone is so good and yet so full of bugs !!
Hey guys, Im having an issue with my xperia. I reflashed it to a new rom and hard-reset it. For some reason I can't hear the caller nor can the caller hear me when Im on a call. This just randomly started happening one day. Anyone help?
Edit, I just ntoiced my headphone icon won't go away. So I can only hear people if a headphone is connected, anyone know any way around this cause I'm thinking my sensor may be messed up. I dont know what to do now
SAV you can't do anything about this issue.
I have the same bug 3 months ago then my phone came back normal and 2 weeks ago the bug re appeared so SAV again ....
-connect your headphone
-run windows player with a video or an audio file
-during the play, slowly disconnect your headphone
The headphone icon must be away
If it does not work, the only solution is SAV...
well i was able to fix it yesterday. I dont know which one of these fixed it but I tried two methods. First I read is plugging in the headphone and slowly taking it out of the jack while pushing the headphone jack towards the screen. Then someone wrote that they used the pressurized air cleaner to blow inside the headphone hole. After trying those two methods, the headphone icon went away. Seems to be fine now. Thanks for the help though!
Maybe this will help someone else.
Also, what is SAV?
i got stereo bluetooth headphones and i haven't tested them yet. i got the same problem with this icon, and it won't go away. So, my question is: IS IT POSSIBLE TO CONNECT STREO BLUETOOTH WITH THIS ICON ON THE SCREEN?
Hi There everyone,
Well i just got my XPERIA Z1 yesterday and i had spilt water on it. All the flaps were closed and i had dried it all off. Afterwards (1 and a half hours later) i decided to listen to some music but the problem was that as soon as i inserted my headphones into the jack it would not play any sound from the headphone itself, it would only play the sound from the phone's speakers. The headphones were working perfectly normal in the morning when i was using the phone before i spilt the water. I assumed that the headphone jack had not fully dried so i left it for about 3-4 hours and now as soon as i plugged in my headphones the same problem came. I tried the original sony headphones that came in the box and there is a strange static/buzzy coming from the headphone and yet the sound would slightly play from the phones speakers. I do not know what to do and this is not exactly what i expected from a waterproof phone.
THINGS THAT HAVE BEEN DONE: I have updated my phones software to the latest, i have tried switching it off and on again and tried using both sony headphones including the original one.
If anybody comes up with a solution to this i would be extremely grateful.
H2J17 said:
Hi There everyone,
Well i just got my XPERIA Z1 yesterday and i had spilt water on it. All the flaps were closed and i had dried it all off. Afterwards (1 and a half hours later) i decided to listen to some music but the problem was that as soon as i inserted my headphones into the jack it would not play any sound from the headphone itself, it would only play the sound from the phone's speakers. The headphones were working perfectly normal in the morning when i was using the phone before i spilt the water. I assumed that the headphone jack had not fully dried so i left it for about 3-4 hours and now as soon as i plugged in my headphones the same problem came. I tried the original sony headphones that came in the box and there is a strange static/buzzy coming from the headphone and yet the sound would slightly play from the phones speakers. I do not know what to do and this is not exactly what i expected from a waterproof phone.
THINGS THAT HAVE BEEN DONE: I have updated my phones software to the latest, i have tried switching it off and on again and tried using both sony headphones including the original one.
If anybody comes up with a solution to this i would be extremely grateful.
Click to expand...
Click to collapse
get a q-tip or earbud and clean and make sure the inside of the headphone jack is completly clean and dry.
I highly doubt it would have not dried after so many hours, i live in a hot country and i just came from outside and i tried again, and yet i am still facing problems.
can anybody please help? Am i the only one who is experiencing this???
this has been discussed many times, it seems to be a software fault possibly due to smart connect, unless you indeed have a defective unit. try turning on and off smart connect and the profiles associated with your headphones, that did it for me.
hi i put some water on my z1 and the headphone jack is no longer working as the headphones are not getting detected, any sound comes through the speakers and not the heaphones. can anybody hep?
H2J17 said:
hi i put some water on my z1 and the headphone jack is no longer working as the headphones are not getting detected, any sound comes through the speakers and not the heaphones. can anybody hep?
Click to expand...
Click to collapse
Sounds like a defective unit (i.e. water seeps into the headphone jack).
hush66 said:
Sounds like a defective unit (i.e. water seeps into the headphone jack).
Click to expand...
Click to collapse
Sorry i keep on bumping the thread but what can i do about the smart connect thing? because i just remembered whenever i plugged in headphones at first the smart connect option would come up and now whenever i do it doesn't come up. What should i do??
H2J17 said:
Sorry i keep on bumping the thread but what can i do about the smart connect thing? because i just remembered whenever i plugged in headphones at first the smart connect option would come up and now whenever i do it doesn't come up. What should i do??
Click to expand...
Click to collapse
Firstly, ensure that the Event(s) are turned on in Smart Connect.
Secondly, it could possibly be because of your defective jack that the phone is unable to detect your headphone being plugged in, and that's why the Event is not triggered.
hush66 said:
Firstly, ensure that the Event(s) are turned on in Smart Connect.
Secondly, it could possibly be because of your defective jack that the phone is unable to detect your headphone being plugged in, and that's why the Event is not triggered.
Click to expand...
Click to collapse
I have hardware problem (i think). Tried changing firmware, cleaning jack etc...still not working. So the question is: if the water really damaged jack, can replacing it fix the problem?
So I decided to use my headphones today for the first time and the sound is distorted and Google now would automatically start every ten seconds! Anyone else having this issue? I used my headphones on my laptop with no problems. This really blows.
VinhFTW said:
So I decided to use my headphones today for the first time and the sound is distorted and Google now would automatically start every ten seconds! Anyone else having this issue? I used my headphones on my laptop with no problems. This really blows.
Click to expand...
Click to collapse
I didn't have this exact problem. I did get the google now thing a lot. And only some times. Like some days it wouldn't happen at all and others it wouldn't stop. I also have been having a problem with if I kneel/bend my body to much it'll shut the music off.
VinhFTW said:
So I decided to use my headphones today for the first time and the sound is distorted and Google now would automatically start every ten seconds! Anyone else having this issue? I used my headphones on my laptop with no problems. This really blows.
Click to expand...
Click to collapse
Clear the dust of headphone jack and give it a try and also give it a look that if the headphone is plugged in properly or not. I mean if it's Completely inserted or not
I have a similar problem. When using the headphone jack i just receive sound on one channel, the other one is mute. The only way to receive sound on both channel is to force the headphone plug to the left
MarceloSiciliano said:
I have a similar problem. When using the headphone jack i just receive sound on one channel, the other one is mute. The only way to receive sound on both channel is to force the headphone plug to the left
Click to expand...
Click to collapse
Have you tried with different headphones?
Hello developers around XDA...I got a issue of no sound from earpiece and speaker on my Sony Xperia ZR device since when I was on stock rom. later I decide to switch from stock to custom rom to solve this issue but unfortunately it wasn't work. I wonder about many people are still facing same issue on different devices even in Google premium phone Pixel XL 2. I am finding answer online about the cause and many people have told headjack faulty which prevent to route audio on speaker and Earpiece. I am finding solution to get it fix from system root path or any code edit in root path without use of third party app like sound about or audio router.
So I need developers to look into issue on how to route audio without app permanently. Any fix from developers would be appreciated and ready to test on device.
try sound about from the play store
I know about " Sound about" and "Audio Router" app. But my concern is to fix this issue without app by ROM. How soundabout app works to route audio by blocking headset which Android see as plug-in. That trick should be in ROM in the form of switcher inbuilt in Android settings.
John98Zakaria said:
try sound about from the play store
Click to expand...
Click to collapse
Hi! I started to have the same problem few months ago. I was on stock lollipop. So I figured I flash LineageOS. It didn't help. I think it's a headphone jack fault. I've had this phone for four years and every day i listen music. I think headphone jack just wore out.
EDIT: I changed my display two years ago. Had water damage (seawater). I think the headphone jack thing, may come from that too.
This problem started to me when I was on lollipop Sony stock rom so I decide to switch to Lineage or other ROM but issue wasn't solved. I use soundabout which relieve me from this issue but as you told it might be headphone jack problem..it's seems to be doubt because other devices from legacy till Pixel XL 2 owner facing same issue even they didn't use headphone daily. So may be it's a issue related to Sound certificate/license expiry for legacy device...
ra1n25 said:
Hi! I started to have the same problem few months ago. I was on stock lollipop. So I figured I flash LineageOS. It didn't help. I think it's a headphone jack fault. I've had this phone for four years and every day i listen music. I think headphone jack just wore out.
Click to expand...
Click to collapse
I have the same problem too
I know the problem & the solution.
Problem: Only Media Tones (Loudspeaker / Music / In-Call audio) is broken.
That is because the headphone jack is loosened. The correct way to solve the problem is to plug a headphone jack (I used 3 pole) and properly unplug the jack while playing a song.
Check for audio again, plug / unplug until you can listen to the music by speaker.
Another way is to use log cat and look exactly where it is stuck after plugging & unplugging.
I encountered this after plugging audio cable to my car. Unfortunately, I cannot plug it in again because it is too loose to be usable and might permanently fell into headphone jack attached mode.
The whole set is available at Alibaba (https://www.aliexpress.com/item/Ori...Jack-Audio-Flex-Cable-Mobile/32717114182.html)
Thanks to @namenlos from ZL thread for sending me the alibaba link.
Daedroza said:
I know the problem & the solution.
Problem: Only Media Tones (Loudspeaker / Music / In-Call audio) is broken.
That is because the headphone jack is loosened. The correct way to solve the problem is to plug a headphone jack (I used 3 pole) and properly unplug the jack while playing a song.
Check for audio again, plug / unplug until you can listen to the music by speaker.
Another way is to use log cat and look exactly where it is stuck after plugging & unplugging.
I encountered this after plugging audio cable to my car. Unfortunately, I cannot plug it in again because it is too loose to be usable and might permanently fell into headphone jack attached mode.
The whole set is available at Alibaba (https://www.aliexpress.com/item/Ori...Jack-Audio-Flex-Cable-Mobile/32717114182.html)
Thanks to @namenlos from ZL thread for sending me the alibaba link.
Click to expand...
Click to collapse
thanks have the same issue cant hear via headphone, sometimes no sound fron speakers but have to use 3rd party apps to play via spearkers,, will buy that kit
I have same problem, is it really headphone jack fault?
---------- Post added at 11:07 AM ---------- Previous post was at 10:39 AM ----------
Is there any hope to solve this issue without changing headphone jack manually?
ultimo123 said:
I have same problem, is it really headphone jack fault?
---------- Post added at 11:07 AM ---------- Previous post was at 10:39 AM ----------
Is there any hope to solve this issue without changing headphone jack manually?
Click to expand...
Click to collapse
il let you know when the headphone jack along with the ear speaker gets deliverd
Hi all. Ordered my replacement what @Daedroza recommended. Changed it (wasn't that hard). Today i started testing. Have had few calls and everything seems ok. I'll test it a couple of days and report back.
how did Y do that? screen must be released?
ra1n25 said:
Hi all. Ordered my replacement what @Daedroza recommended. Changed it (wasn't that hard). Today i started testing. Have had few calls and everything seems ok. I'll test it a couple of days and report back.
Click to expand...
Click to collapse
Hi, glad it worked out for you.
If possible, please make a tutorial (or a thread) or suggest a step wise YouTube video that you watched, so that we can help other users.
Thanks!
Hi again. Sorry for my late answer. I used these videos for repair. https://youtu.be/vz7Dwu_ItpM
https://youtu.be/2lnZH5Tv_2g
sadly my display i orderd from aliexpress seems to be faulty no touch response also removed the lcd sticker cant get refun cant test headphone jack aswell