Database Develop

Camera problem

I have a camera problem with my one, which stopped working and I think this is the same problem that appears in several threads. I tried several roms and apps and when I managed to keep the app without crashing, this is what the display is showing, and the camera captures. I wonder if this is software problem, or hardware. Also front camera works fine. Thanks a lot.

kostasps5 said:
I have a camera problem with my one, which stopped working and I think this is the same problem that appears in several threads. I tried several roms and apps and when I managed to keep the app without crashing, this is what the display is showing, and the camera captures. I wonder if this is software problem, or hardware. Also front camera works fine. Thanks a lot.
Click to expand...
Click to collapse
if your device is new and still has warranty i would suggest you to get a replacement. I see some purple tint and there's no solid solution for that yet.
your problem could be hardware issue for all i know.

usefide Dec
Prash8429 said:
if your device is new and still has warranty i would suggest you to get a replacement. I see some purple tint and there's no solid solution for that yet.
your problem could be hardware issue for all i know.
Click to expand...
Click to collapse
Thanks for the reply. I haven't got warranty, since rooting, so I'm screwed.

kostasps5 said:
Thanks for the reply. I haven't got warranty, since rooting, so I'm screwed.
Click to expand...
Click to collapse
Since you have rooted the device, i suggest you try a different ROM, that might help if its some kinda software or kernel issue

Note 8 "The Iris Sensor not responding...": HELP

My Note 8 cannot use Iris scanning any more. I got the message "The Iris Sensor not responding..."
My question is "is it HARDWARE related or Software problem"
Because if it is hardware issue, I should prepare myself to see if I can do the exchange.
Thanks

nguoidungnq said:
My Note 8 cannot use Iris scanning any more. I got the message "The Iris Sensor not responding..."
My question is "is it HARDWARE related or Software problem"
Because if it is hardware issue, I should prepare myself to see if I can do the exchange.
Thanks
Click to expand...
Click to collapse
Things to try to rule out software. First just restart the device. Check. Still broken? Shut down device, boot to recovery and wipe cache and then restart. If it still doesn't work try a factory reset. If a factory reset doesn't clear the problem then I would exchange. I personally would exchange regardless. That isn't expected behavior IMO. I would assume the device itself is faulty. Even if a factory reset corrects it, what's to say it won't happen again.

nguoidungnq said:
My Note 8 cannot use Iris scanning any more. I got the message "The Iris Sensor not responding..."
My question is "is it HARDWARE related or Software problem"
Because if it is hardware issue, I should prepare myself to see if I can do the exchange.
Thanks
Click to expand...
Click to collapse
Impossible to diagnose without more info.

I have the same issue, none of the sensors work, i mean proximity, gps, auto brightness, and gyroscope don't work on my Galaxy note 8.
Does anybody know what should i do?
I also rebooted my phone.
When i am on Google maps, and turn the location sensor on, suddenly the phone finds the location, after that, the sensors doesn't recognize the location.
it also happens for auto brightness sensor, when i unlock the phone, it works, suddenly it stops working and doesn't change.
I tried *#0*# none of the sensors values are changing.
I don't know what the problem is? Is it about the software or the hardware?
I updated the phone, did factory reset, wiped all the data, but nothing's happened.

the latest said:
I have the same issue, none of the sensors work, i mean proximity, gps, auto brightness, and gyroscope don't work on my Galaxy note 8.
Does anybody know what should i do?
I also rebooted my phone.
When i am on Google maps, and turn the location sensor on, suddenly the phone finds the location, after that, the sensors doesn't recognize the location.
it also happens for auto brightness sensor, when i unlock the phone, it works, suddenly it stops working and doesn't change.
I tried *#0*# none of the sensors values are changing.
I don't know what the problem is? Is it about the software or the hardware?
I updated the phone, did factory reset, wiped all the data, but nothing's happened.
Click to expand...
Click to collapse
Then it sounds like a hardware issue. Have you contacted Samsung?

Mr. Orange 645 said:
Then it sounds like a hardware issue. Have you contacted Samsung?
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Click to collapse
Not yet, I've been waiting for an update to solve the problem. If you think it is about the hardware, i will contact Samsung.

the latest said:
Not yet, I've been waiting for an update to solve the problem. If you think it is about the hardware, i will contact Samsung.
Click to expand...
Click to collapse
Yes it sounds like hardware. As long as your phone had been damaged or we you should be covered under warranty

I have the same problem...
Hi, did anyone figure the problem out? Bought mine 10 days ago only. Thank you. hardware or software?

If you have not been tinkering with the phone by means of flashing things, rooting, etc, then it is hardware related, go claim warranty ASAP!

Thank you. I'll look for the guarantee tomorrow!
winol said:
If you have not been tinkering with the phone by means of flashing things, rooting, etc, then it is hardware related, go claim warranty ASAP!
Click to expand...
Click to collapse

I have the same problem...
Hi, did anyone figure the problem out? Bought mine 2 days ago only. Thank you. hardware or software?

Note 8 sensors not working

Hello there!
Well just like the title says, I have a Note 8, wich is almost like brand new, not even one drop to the ground, not a single scratch, and also no funny apps, just the basics for everyday.
Thing is out of nowhere, several sensors stopped working, no matter what (factory reset, hard reset, wipe cache, safe mode).
Fingerprint scanner: WORKS
Proximity sensor: DOESNT (calls never turn screen off)
Iris scanner: DOESNT
Auto bright: DOESNT
Auto rotate: DOESNT
Heart rate: turns on, but doesnt register your pulse
I've read a lot of people having this issue, some say it was right after a security patch OTA, other it's a faulty batch of motherboards, yet no definitive answer.
Do anyone knows if this can be fixed? It can't be a hardware problem since its like brand new, unless the update somehow fried something inside...
Hope I was clear enough about this, any ideas you have could help!
Thanks!

Did you perform HW test, USSD code *#0*# in phone dialer?
May be useful to report your phone model (Exynos - N950F or Snapdragon-N950U or other)

OnnoJ said:
Did you perform HW test, USSD code *#0*# in phone dialer?
May be useful to report your phone model (Exynos - N950F or Snapdragon-N950U or other)
Click to expand...
Click to collapse
Yes I did. Everything is stuck at 0.
Oddly, today I tried the heart monitor again, and it registered almost 50%, and then says finger is not where it should be, not reading anymore...

Gand4lf23 said:
Hello there!
Well just like the title says, I have a Note 8, wich is almost like brand new, not even one drop to the ground, not a single scratch, and also no funny apps, just the basics for everyday.
Thing is out of nowhere, several sensors stopped working, no matter what (factory reset, hard reset, wipe cache, safe mode).
Fingerprint scanner: WORKS
Proximity sensor: DOESNT (calls never turn screen off)
Iris scanner: DOESNT
Auto bright: DOESNT
Auto rotate: DOESNT
Heart rate: turns on, but doesnt register your pulse
I've read a lot of people having this issue, some say it was right after a security patch OTA, other it's a faulty batch of motherboards, yet no definitive answer.
Do anyone knows if this can be fixed? It can't be a hardware problem since its like brand new, unless the update somehow fried something inside...
Hope I was clear enough about this, any ideas you have could help!
Thanks!
Click to expand...
Click to collapse
I have the exact same issue with my note 8, this all begin after installing the Security Patch April2020. Tried all possible reset and factory restore ... nil fix.
Does anyone have any update on this, my phone software vrs android 9 with One Ul version 1.0.

Note 8 sensor not working
Same thing happened to me after July security patch in my note 8.
I mail samsung
I chat with them
I go to customer care
They don't care.

bhumishh said:
Note 8 sensor not working
Same thing happened to me after July security patch in my note 8.
I mail samsung
I chat with them
I go to customer care
They don't care.
Click to expand...
Click to collapse
I replaced the U400 ic .. and everything was normal.

Reeds629 said:
I replaced the U400 ic .. and everything was normal.
Click to expand...
Click to collapse
Hi! U400 what this? what needs to be done?

snik99 said:
Hi! U400 what this? what needs to be done?
Click to expand...
Click to collapse
its an ic on the motherbord.

All (almost) sensors stop working

Hi everyone,
Almost all sensors stoped working after few days on my brand new Pixel 5 :
Failing sensors :
- Proximity sensor
- Accelerometer
- Gyroscope
- Compas
And maybe others I don't know of...
Fingerprint & cameras are still working.
I've contacted Google support, and they advise me to clean my screen :-/
I'll try a factory reset today before asking for a replacement unit, but my hope is low...
Anyone facing the same issue ?
Any advise ?
Edit :
After a factory reset : same situation

Same here. Had phone for about ten days. All seemed to work. Then thinks went weird over several days. First thing I noticed when going to hang up a call I was no longer presented with phone dialler screen. During calls phone was also spontaneously switching to handsfree. I suspect this was wall tilt related. Then camera images were in incorrect orientation. Google photos not longer rotating images and so on. Installed a sensor app and it reported gyroscope as missing. Clean booted - no change. Factory Reset and still no change. Arranged for an exchange with Google. While waiting for that to pan out, after about a day the gyroscope has come back to life. Although presently reporting no compass. Doe the P5 have a compass?
Anyhow given it working again now I am wondering if some power saving activity is killing the Gyroscope? Waht was the out come with your sensor failure. Did they recover or did you need to exchange?

logger said:
Doe the P5 have a compass?
Anyhow given it working again now I am wondering if some power saving activity is killing the Gyroscope? Waht was the out come with your sensor failure. Did they recover or did you need to exchange?
Click to expand...
Click to collapse
I tried a random app from the store : Sensor Test with my bad unit and it reported 0 sensor !
I've exchanged my P5 and now the same app reports 30 sensors.
While waiting for the exchange , mine never came back to life : can't rotate, screen stayed on during calls (and auto brightness not working), compass was not working in Maps...
Also on the faulty unit I noticed that the OTA update tooks ages (30 minutes or so, for a ~30MB update). On the new unit, the same uptate took just a normal reboot time.

Thankyou for the update.
While mine has a working gyroscope (at the moment) the proximity sensor is still borked and the screen stays on during calls. I just installed the Sensor Test app and it says I have 16 sensors!

30 for me
Sent from my Pixel 5 using Tapatalk

30 sensors also for me.

Oh my god yes exactly this happened to my phone since yesterday. No auto rotation, no auto brightness, no tap2wake.
I have to send mine back, I hate it. Sensor app does not recognize a single sensor. Factory reset didn't help either
When rebooting like 10 times it changes between 0, 1 and 16 sensors.

I factory reset my phone again and that made it worse. Has gone from 16 to 0 on Sensors Test!
Has lost screen rotation again.

logger said:
I factory reset my phone again and that made it worse. Has gone from 16 to 0 on Sensors Test!
Has lost screen rotation again.
Click to expand...
Click to collapse
At this point, you should contact Google Support and ask for an exchange.
Like my old one, I doubt this is a software issue...
I hope my new one does not have this flaw.... but this definitely hurt my confidence in P5 devices....

Sounds like issue with corrupt persist partition caused by update gone wrong.

dannejanne said:
Sounds like issue with corrupt persist partition caused by update gone wrong.
Click to expand...
Click to collapse
Indeed ! I didn't know about this.
But it seems that the solution is to root the device, and this void the warranty (Google asked me if it was rooted before the exchange).

Weird. It did not happen to mine right after an update, more like 20 days later. Btw Google did not ask me if I rooted the device, which I haven't, but I did unlock the Bootloader for a short period of time to use the android flash tool from Google.
I'm not very familiar with partitions on android but all I can say is that a newly flashed stock firmware from Google itself did not help me

All my sensors work according to that app - it shows 30 sensors every time I launch it - except the proximity sensor sometimes does not actually work right. I was noticing an issue because KinScreen would think my proximity sensor was covered and would turn the screen off because the proximity sensor looked to be covered when it was not, even though the app should have kept the screen on. I downloaded multiple sensor testing apps and the proximity sensor works most of the time but sometimes it does not. Weird. Not sure if I should exchange the phone, I got this with AT&T.

AlEsC said:
At this point, you should contact Google Support and ask for an exchange.
Like my old one, I doubt this is a software issue...
I hope my new one does not have this flaw.... but this definitely hurt my confidence in P5 devices....
Click to expand...
Click to collapse
Took a couple of weeks, but I now have a replacement unit. 30 sensors showing and all working properly now. I took it for granted how reliant these devices are on having sensors working for basic things like the phone to work properly. Glad I found this thread and was able to get it sorted out. thanks for the help.

I had to get a replacement PIxel 5 through AT&T for the broken proximity sensor. This one works fine.

Couple of weeks?
I got a new device within 4 days where 3 days were for shipping

Just out of curiosity, am I the only one Google asked if I have rooted my device before sending it back ?
They asked me 5 questions for the warranty (I live in France/EU btw):
- Has the device been impacted, or is the screen damaged?
- Has the device come into contact with liquid?
- Has the device been in contact with a heat source?
- Has the device been rooted?
- Has the device been repaired by unauthorized personnel?

AlEsC said:
Just out of curiosity, am I the only one Google asked if I have rooted my device before sending it back ?
They asked me 5 questions for the warranty (I live in France/EU btw):
- Has the device been impacted, or is the screen damaged?
- Has the device come into contact with liquid?
- Has the device been in contact with a heat source?
- Has the device been rooted?
- Has the device been repaired by unauthorized personnel?
Click to expand...
Click to collapse
I started an RMA process on their website and no I'm not 100% sure about the other stuff but I'm sure they didn't ask if I was rooted.
Germany

I see where Google announced that a fix in the December update could possibly fix the sensor issue for some. I'm guessing you guys got the update and it didn't work huh.

idk I got a new device in december

Question Front camera not working!

My front camera stopped working suddenly. Whenever I switch to the front cam in the camera app, it freezes. I tried changing various ROMs but the same result. Is my front camera busted? What is the likelihood of it being water damaged?

lifehacker69 said:
My front camera stopped working suddenly. Whenever I switch to the front cam in the camera app, it freezes. I tried changing various ROMs but the same result. Is my front camera busted? What is the likelihood of it being water damaged?
Click to expand...
Click to collapse
Try to flash stock ROM via PC and miflash.
If the front cam isn't working again in my opinion then hardware damaged.

Hey did you find any way to fix it?

abhiastic said:
Hey did you find any way to fix it?
Click to expand...
Click to collapse
This is a very big problem. Xiaomi fkd up big time. Users who updated their phones with miui 13 faced this issue. The service center guys are telling me it is a motherboard issue and asking 10k for the repair. Even though it is a faulty update that is the problem. Hundreds of users are facing this issue. I am thinking of registering a consumer complaint. Why should we pay for their mistake?

lifehacker69 said:
My front camera stopped working suddenly. Whenever I switch to the front cam in the camera app, it freezes. I tried changing various ROMs but the same result. Is my front camera busted? What is the likelihood of it being water damaged?
Click to expand...
Click to collapse
A lot of users (especially those manufactured in 2021) have this issue with front camera dying. I'm not entirely sure whether devices manufactured in 2022 have this issue fixed as far as I know, no one has reported having the front camera dead yet in those units but I think it is because of the device being new, we'll see.
According to users from Telegram, this happens because the thermal paste in the motherboard melted or disconnected. So heat plays a big factor with the front camera dying. Next symptoms, again according to users who reported, will cause the audio from the speakers to be lowered to the point where it is silent, next is screen dying and possibly bricking the phone.
Meaning, that even if you're on MIUI with a locked bootloader or on a Custom ROM, you won't be safe from the front camera dying. Thermal management has been a big issue with our device as even I can't prevent the phone from easily reaching 40°C. But, there are more reported cases of front camera dying on Custom ROM users or those that flash a different ROM frequently than those on Stock MIUI.
As for the fixes for this issue, only option is to go to the nearest Service Center and claim warranty (if applicable) or request for the motherboard to be fixed. Another option would be to go to a local repair shop and ask for a CPU Reballing of the motherboard.
For preventing this issue, I would say to never let the device get hot. I'd say at around 38-40°C would be the stopping point and let the device cool off. Following what Xiaomi's regulation on the recommended device temperature of 0-40°C found in safety thingy in About Phone (stock rom).

BigChungus321 said:
A lot of users (especially those manufactured in 2021) have this issue with front camera dying. I'm not entirely sure whether devices manufactured in 2022 have this issue fixed as far as I know, no one has reported having the front camera dead yet in those units but I think it is because of the device being new, we'll see.
According to users from Telegram, this happens because the thermal paste in the motherboard melted or disconnected. So heat plays a big factor with the front camera dying. Next symptoms, again according to users who reported, will cause the audio from the speakers to be lowered to the point where it is silent, next is screen dying and possibly bricking the phone.
Meaning, that even if you're on MIUI with a locked bootloader or on a Custom ROM, you won't be safe from the front camera dying. Thermal management has been a big issue with our device as even I can't prevent the phone from easily reaching 40°C. But, there are more reported cases of front camera dying on Custom ROM users or those that flash a different ROM frequently than those on Stock MIUI.
As for the fixes for this issue, only option is to go to the nearest Service Center and claim warranty (if applicable) or request for the motherboard to be fixed. Another option would be to go to a local repair shop and ask for a CPU Reballing of the motherboard.
For preventing this issue, I would say to never let the device get hot. I'd say at around 38-40°C would be the stopping point and let the device cool off. Following what Xiaomi's regulation on the recommended device temperature of 0-40°C found in safety thingy in About Phone (stock rom).
Click to expand...
Click to collapse
I am not paying anything. I am going to consumer court. This happened with poco x3 pro too and they all got either motherboard replaced or a new phone entirely.
I joined that telegram group and others too want a replacement.

lifehacker69 said:
I am not paying anything. I am going to consumer court. This happened with poco x3 pro too and they all got either motherboard replaced or a new phone entirely.
I joined that telegram group and others too want a replacement.
Click to expand...
Click to collapse
Welp good luck then. Yeah on Poco X3 Pro case it's even worse with the whole phone bricking. I think Poco M2 Pro has the same issue as sweet with the front cam dying situation too. I guess going for cheap options does sometimes bite you back.

lifehacker69 said:
I am not paying anything. I am going to consumer court. This happened with poco x3 pro too and they all got either motherboard replaced or a new phone entirely.
I joined that telegram group and others too want a replacement.
Click to expand...
Click to collapse
hi, is there any update on this issue? which telegram group are you in? I have the same issue.

pinngguu said:
hi, is there any update on this issue? which telegram group are you in? I have the same issue.
Click to expand...
Click to collapse
Redmi Note 10 Pro (MIUI 13 Update Failure)👎
You can view and join @Redmi_Note_10_Pro_MIUI13_Fail right away.
t.me

I have had the same issue with custom ROMs recently, but when I flashed the official ROM back onto my phone this morning, I got the camera functionality back. I then went through the process of flashing a custom ROM onto my phone and then the camera issue was back again.
I've been searching since last night on how to fix this? I had an Android 12 version of Evo-X on my Poco x3 NFC, and that worked fine, the issue only arising when I updated to the Android 13 version.

ElvPresidente said:
I have had the same issue with custom ROMs recently, but when I flashed the official ROM back onto my phone this morning, I got the camera functionality back...had an Android 12 version of Evo-X on my Poco x3 NFC, and that worked fine, the issue only arising when I updated to the Android 13 version.
Click to expand...
Click to collapse
Imho it could be a missing camera driver in that A13 custom rom. (I had this too with RN8 and A10 custom).
You can check the drivers with the app "Device info HW" and see how many camera drivers are installed under "supported"
If you do this with stock and custom A13 rom and you count less camera drivers on the last one, that could be the reason.
In the picture you see 12 camera drivers inside CrDroid 7.16

Elinx said:
Imho it could be a missing camera driver in that A13 custom rom. (I had this too with RN8 and A10 custom).
You can check the drivers with the app "Device info HW" and see how many camera drivers are installed under "supported"
If you do this with stock and custom A13 rom and you count less camera drivers on the last one, that could be the reason.
In the picture you see 12 camera drivers inside CrDroid 7.16
Click to expand...
Click to collapse
I've also been getting the same issue with A12 based ROMs however.
I flashed the default MIUI back onto my phone last night and its currently working as normal again.
Disappointing because stock MIUI is awful.

lifehacker69 said:
This is a very big problem. Xiaomi fkd up big time. Users who updated their phones with miui 13 faced this issue. The service center guys are telling me it is a motherboard issue and asking 10k for the repair. Even though it is a faulty update that is the problem. Hundreds of users are facing this issue. I am thinking of registering a consumer complaint. Why should we pay for their mistake?
Click to expand...
Click to collapse
Agree ... I went to service center few days ago . And they said they dont know the issue and dont have solution for it ... Now Xiaomi and me fcd up big time ...

Mattfun said:
Agree ... I went to service center few days ago . And they said they dont know the issue and dont have solution for it ... Now Xiaomi and me fcd up big time ...
Click to expand...
Click to collapse
Which country? They always say this.

My phone started the same thing now it only shows a blank screen with "System ui isnt responding message"

RAMBO29 said:
Which country? They always say this.
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Click to collapse
I'm sure the front cam issues originated from the Indian models (Note 10 Pro/Pro Max)

RAMBO29 said:
Which country? They always say this.
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Click to collapse
Malaysia , then i go 2nd time , they said it might be causes by motherboard malfunction.